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Client Acquisition Getting the Right Clients to Find Your Advisors

Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

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Page 1: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

Client AcquisitionGetting the Right Clients to Find Your Advisors

Page 2: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

1© 2017 |

?

Show of Hands

Does your firm promote “marketing support”

when recruiting Advisors?

Page 3: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

2© 2017 |

?

Show of Hands

It is “Marketing’s” job to deliver qualified leads

to Advisors?

Page 4: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

3© 2017 |

Advisors face serious headwinds in growing their Practices

Page 5: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

4© 2017 |

Meanwhile at the home office…

We’re facing increasing pressure to tie marketing to revenue… “

Page 6: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

5© 2017 |

Micro Targeting to Optimize the In-Bound Buyer Journey

Optimize Conversion

Drive Qualified

Traffic

Attracting a more tightly defined target audience can dramatically improve results.

Maximize On Site

Engagement

Page 7: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

6© 2017 |

Targeting at Scale

A well-defined target is the first step in

effective in-bound marketing and has

compounding results Advisor 1

Target Niche AAdvisor 2

Target Niche BAdvisor 3

Target Niche C

Advisor 4 Target Niche D

Advisor 5Target Niche E

Advisor 6Target Niche F

Enterprise Level:• Defining the Macro Segments • Offering the tools/resources to help

Advisors:• Define their micro-segments/niche• Optimize an in-bound marketing

funnel to attract this niche (content / channels)

Fiel

d L

evel

En

terp

rise

Lev

el

Page 8: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

7© 2017 |

The Alternative: Everyone fighting for the same audience

Page 9: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

8© 2017 |

How narrowly should we define our target?

Service Excellence

Marketing Efficiency

Service Excellence

Service Excellence

Marketing Efficiency

Marketing Efficiency

Page 10: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

9© 2017 |

Like a game of musical chairs

For Advisors who struggle to define their target….fewer viable prospects will be available.

Page 11: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

10© 2017 |

Narrowcast In-bound Marketing for Wealth

Age RangeLife Stage

Professional Background

Location

Investible Assets

Micro-Target Audience Example A

Age Range 55-62

Life Stage Pre-retiree (late-stage accumulation)

Family Adult children

Professional Background Business owners, executives, blue-collar savers

Location 50 miles of zip code 00000

Near-term Goals Tax-efficient withdrawalplanning, final accumulation

Relevant Topics Topic A, Topic B, Topic C

Est. Cost-Per-Lead Medium ($X-$Y)

Goals

Pre-retired, debt-free mass-affluent empty-nesters within 50 miles of branch

Page 12: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

11© 2017 |

Narrowcast In-bound Marketing for Wealth

Age RangeLife Stage

Professional Background

Location

Investible Assets

Micro-Target Audience Example B

Age Range 28-39

Life Stage Young Professional

Family Single and/or Newlywed

Professional Background Recent dental school grads, starting practice

Location 100 miles of zip code 00000

Near-term Goals Debt Management, Early-stage investing, mortgage

Relevant Topics Topic A, Topic B, Topic C

Est. Cost-Per-Lead Med-High ($X-$Y)

Goals

High-earning, 30-something dentists within 100 miles of branch

Page 13: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

12© 2017 |

Smart Insights™: Helping Advisors Maximize New Client Acquisition

Smart Insights offers powerful insights that help Advisors engage and convert the right prospects.

• Liquid net worth estimates• Top-of-mind finance concerns• Charitable and political

contributions • Key demographic details • Compatibility with Advisor’s

optimal client target • Business and Lifestyle interests• One-to-one content

recommendations for relevant outreach

Page 14: Client Acquisition - SIFMA...Micro-Target Audience Example A Age Range 55-62 Life Stage Pre -retiree (late stage accumulation) Family Adult children Professional Background Business

13© 2017 |

Broadridge Advisor Solutions

MISSION STATEMENTDeliver proven solutions to customers so that they can measurably

grow their business and develop stronger relationships with customers and prospects

Partnering with Leading Financial Services & Insurance Companies