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POLITECNICO DI MILANO Scuola di Architettura Urbanistica Ingegneria delle Costruzioni Corso di laurea in Management of Built Environment CLEANROOMS: PROPOSAL OF A TOOL FOR THE ANALYSIS OF MAINTENANCE REQUIREMENTS AND CRITICALITIES Relatore: Prof.ssa Cinzia TALAMO Co-Relatore: Ing. Nazly ATTA Tesi di laurea di: Federica Bonomelli Matr. 834193 Anno accademico 2015/2016

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Page 1: Cleanrooms: proposal of a tool for the analysis of ... · POLITECNICO DI MILANO Scuola di Architettura Urbanistica Ingegneria delle Costruzioni Corso di laurea in Management of Built

POLITECNICO DI MILANO

Scuola di Architettura Urbanistica Ingegneria delle Costruzioni

Corso di laurea in Management of Built Environment

CLEANROOMS: PROPOSAL OF A TOOL FOR THE ANALYSIS OF

MAINTENANCE REQUIREMENTS AND CRITICALITIES

Relatore: Prof.ssa Cinzia TALAMO

Co-Relatore: Ing. Nazly ATTA

Tesi di laurea di:

Federica Bonomelli Matr. 834193

Anno accademico 2015/2016

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I

Table of contents

List of tables ................................................................................................................... IV

List of figures ................................................................................................................. VI

Sommario ......................................................................................................................... 1

Abstract ............................................................................................................................. 2

Introduction ...................................................................................................................... 3

Theoretical Part................................................................................................................. 5

1. Cleanrooms ................................................................................................................... 5

1.1 Definition ................................................................................................................ 5

1.2 Design and construction .......................................................................................... 8

1.2.1 Product ............................................................................................................. 8

1.2.2 Classification .................................................................................................... 9

1.2.3 Typology of cleanrooms................................................................................. 11

1.2.4 Material of construction ................................................................................. 17

1.2.5 Surrounding environment ............................................................................... 20

2. Standards .................................................................................................................... 23

2.1 The engineering classes ........................................................................................ 23

2.1.1 Federal Standard 209 ...................................................................................... 23

2.1.2 ISO 14644 ...................................................................................................... 27

2.2 The biocontamination and pharmacy classes ........................................................ 30

2.2.1 EU GMP ......................................................................................................... 31

2.2.2 ISO 14648 ...................................................................................................... 33

3. Risks and Criticalities ................................................................................................. 35

3.1 ISO 9001 ............................................................................................................... 36

3.1.1 Risk-Based Thinking ...................................................................................... 38

3.1.2 PDCA ............................................................................................................. 38

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II

3.2 ISO 31000 ............................................................................................................. 40

3.3 Sources of risk ...................................................................................................... 43

3.4 Risk Assessment ................................................................................................... 46

3.5 Monitoring Plan .................................................................................................... 51

4. Case Studies ................................................................................................................ 53

4.1 Mechanical Engineering Industry: Mako Shark S.r.l. .......................................... 53

4.1.1 The core business: composite materials ......................................................... 53

4.1.2 The cleanroom: ISO Class D .......................................................................... 57

4.1.3 The management of the cleanroom: in-house ................................................ 60

4.2 Pharmaceutical Industry: Aerosol Service Italiana S.r.l. ...................................... 61

4.2.1 The core business: pharmaceutical products .................................................. 62

4.2.2 The cleanrooms: ISO Class C ........................................................................ 64

4.2.3 The management of the cleanroom: outsourcing ........................................... 68

4.3 Case studies comparison ....................................................................................... 70

5. General cleanroom maintenance ................................................................................ 72

5.1 The market of cleanroom services ........................................................................ 73

5.2 The cleaning .......................................................................................................... 75

5.3 Cleanroom functional plans .................................................................................. 78

5.4 Maintenance requirements and criticalities .......................................................... 80

Proposal Part ................................................................................................................... 87

6. Proposal of a framework for identifying risk factors connected to maintenance activities

........................................................................................................................................ 87

7. Proposal of a framework for identifying risk factors connected to maintenance

activities: application to Mako Shark S.r.l. .................................................................... 89

7.1 Environmental units .............................................................................................. 89

7.2 Tasks and activities ............................................................................................... 90

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III

7.3 Maintenance steps ................................................................................................. 91

7.4 Maintenance risk factors: the macro-contamination hazard ............................... 103

8. Proposal of a framework for identifying risks factors connected to maintenance

activities: application to Aerosol Service Italiana S.r.l. ............................................... 153

8.1 Environmental units ............................................................................................ 153

8.2 Tasks and activities ............................................................................................. 154

8.3 Maintenance steps ............................................................................................... 155

8.4 Maintenance risk factors: the micro-contamination hazard ................................ 168

9. Framework validation and outcomes ........................................................................ 232

9.1 Comparison between the case studies on the framework application................. 232

9.2 Outcomes of the application of the framework in the mechanical engineering sector

.................................................................................................................................. 234

9.3 Outcomes of the application of the framework in the pharmaceutical sector ..... 238

9.4 General outcomes of the framework application ................................................ 242

Conclusions .................................................................................................................. 245

Bibliography ................................................................................................................. 248

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IV

List of tables

Table 1.1: Possible classification of cleanrooms for different type of product or process.

.......................................................................................................................................... 9

Table 1.2: US Federal Standard 209D Cleanroom Class Limits. ..................................... 9

Table 1.3: Airflow pattern, average velocities and air changes per hour data. .............. 17

Table 1.4: Cleanroom construction materials. ................................................................ 19

Table 2.1: Federal Standard 209E airborne particle cleanliness classes. ....................... 26

Table 2.2: ISO Classes of air cleanliness by particle concentration ............................... 29

Table 2.3: Intermediate decimal air cleanliness classes by particle concentration. ....... 29

Table 2.4: EU GMP Grades of air cleanliness for particle concentration. ..................... 32

Table 2.5: Comparison between EU GMP and UNI ISO 14644 cleanroom classification.

........................................................................................................................................ 32

Table 2.6: Recommended limits for microbial contamination. ...................................... 33

Table 3.1: Severity and likelihood 5x5 matrix. .............................................................. 49

Table 4.1: Mako Shark S.r.l. cleanroom characteristics. ................................................ 57

Table 4.2: Intermediate decimal air cleanliness class 8,5 by particle concentration. ..... 58

Table 4.3: Requirements and risks of the cleanroom of Mako Shark S.r.l. .................... 59

Table 4.4: Class D cleanroom characteristics. ................................................................ 64

Table 4.5: Air cleanliness class D by particle concentration. ......................................... 65

Table 4.6: Class C cleanroom characteristics. ................................................................ 65

Table 4.7: Air cleanliness class C by particle concentration. ......................................... 66

Table 4.8: Requirements and risks of the cleanroom of Aerosol Service Italiana S.r.l. . 68

Table 4.9: Comparison between Mako Shark S.r.l. and Aerosol Service Italiana S.r.l. on

cleanroom’s use. ............................................................................................................. 70

Table 4.10: Comparison between Mako Shark S.r.l. and Aerosol Service Italiana S.r.l. on

cleanroom’s structure. .................................................................................................... 71

Table 4.11: Comparison between Mako Shark S.r.l. and Aerosol Service Italiana S.r.l. on

cleanroom’s maintenance. .............................................................................................. 71

Table 5.1: General cleanroom requirements and criticalities. ........................................ 86

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V

Table 7.1: Mako Shark S.r.l. environmental unit characteristics. .................................. 89

Table 7.2: Tasks and activities of Mako Shark S.r.l. maintenance. ............................... 91

Table 7.3: Mako Shark S.r.l. maintenance activities. ................................................... 102

Table 7.4: Mako Shark S.r.l. maintenance risks. .......................................................... 103

Table 7.5: Mako Shark S.r.l. framework application. .................................................. 152

Table 8.1: Aerosol Service Italiana S.r.l. environmental unit characteristics. ............. 154

Table 8.2: Tasks and activities of Aerosol Service Italiana S.r.l. maintenance. ........... 155

Table 8.3: Aerosol Service Italiana S.r.l. maintenance activities. ................................ 167

Table 8.4: Aerosol Service Italiana S.r.l. maintenance risks. ....................................... 169

Table 8.5: Aerosol Service Italiana S.r.l. framework application. ............................... 231

Table 9.1: Mako Shark S.r.l. cleanroom activity value. ............................................... 235

Table 9.2: Macro-contamination value for each maintenance activity. ....................... 236

Table 9.3: Maintenance activity value according to macro-contamination risk. .......... 237

Table 9.4: Final maintenance activity ranking. ............................................................ 237

Table 9.5: Number of steps performed in each environmental unit. ............................ 239

Table 9.6: Micro-contamination risk value for each environmental unit. .................... 239

Table 9.7: Environmental unit value according to micro-contamination risk. ............. 240

Table 9.8: Final environmental unit ranking. ............................................................... 240

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VI

List of figures

Figure 1.1: Conventional airflow cleanroom. ................................................................. 11

Figure 1.2: Vertical unidirectional flow cleanroom. ...................................................... 14

Figure 1.3: Horizontal unidirectional flow cleanroom. .................................................. 14

Figure 1.4: Vertical airflow system. ............................................................................... 15

Figure 1.5: Horizontal airflow system. ........................................................................... 15

Figure 1.6: Mixed flow cleanroom ................................................................................. 16

Figure 1.7: Isolators. ....................................................................................................... 17

Figure 3.1: The Plan-Do-Check-Act model. .................................................................. 39

Figure 3.2: Principles, framework and process of ISO 31000........................................ 42

Figure 3.3: Questions for the risk identification. ............................................................ 48

Figure 4.1: Mako Shark S.r.l. cleanroom planimetry. .................................................... 58

Figure 4.2: Aerosol Service Italiana S.r.l. cleanroom planimetry. ................................. 66

Figure 5.1: Examples of cleanroom functional plans. .................................................... 79

Figure 7.1: Mako Shark S.r.l. functional plan. ............................................................... 90

Figure 8.1: Aerosol Service Italiana S.r.l. functional plan. .......................................... 154

Figure 9.1: Schema of the analysis ............................................................................... 238

Figure 9.2: Schema of the analysis. .............................................................................. 241

Figure 9.3: Application of the framework and adaptability of the outcomes. .............. 244

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1

Sommario

La cleanroom o camera bianca, è, per definizione, un ambiente ad atmosfera controllata,

le cui caratteristiche in termini di umidità relativa, temperatura, pressione e inquinamento

particellare permettono la lavorabilità di determinati prodotti e l’esecuzione di alcune

parti di processo. Esistono, infatti, differenti settori che necessitano di eseguire la totale

o parziale produzione in questi ambienti sterili, i quali, prevenendo il rischio di

contaminazione del prodotto, assicurano il mantenimento delle condizioni lavorative

necessarie.

Data la complessità e i requisiti di questi ambienti, tenuto conto della diversità di

caratteristiche e necessità tra settore e settore, non è possibile definirne un’unica strategia

di gestione. Diventa necessario analizzare caso per caso, individuando specifici rischi e

necessità.

Il mantenimento di tutti i requisiti e la prevenzione dei rischi richiede un’attenta e

specifica gestione che può essere sviluppata tramite uno strumento comune di partenza,

con il quale poter analizzare e comprendere nel dettaglio requisiti e criticità.

Diventa necessario elaborare uno strumento d’analisi manutentiva di base, dal quale poi

sviluppare e approfondire ulteriori analisi, al fine di ottenere informazioni utili al

miglioramento e coordinamento delle attività manutentive.

Key words: Cleanroom, manutenzione, gestione, rischi, requisiti, criticità.

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Abstract

The cleanroom or white room is, for definition, an atmosphere controlled environment,

which characteristics, in terms of relative humidity, temperature, pressure, and particulate

contamination, allows the workability of specific products and the execution of some

parts of the process. Indeed, exist several different sectors, which need to perform the

total or partial production in these sterile environments, which, preventing the

contamination risk of the product, ensure the maintenance of the necessary working

conditions.

Due to the complexity and the requirements of these environments, considered the

diversity of characteristics and requirements between sector and sector, it is not possible

to define a unique management strategy. It becomes necessary analyse case by case,

identifying specific risks and needs.

The maintenance of all requirements and the prevention of risks require a careful and

specific management, which can be developed through a common starting framework,

with which it is possible to analyse and understand in details all requirements and

criticalities.

It becomes necessary to develop a tool for the basilar maintenance analysis, from which

then develop and examine in depth further analysis, in order to obtain useful information

for the improvement and coordination of maintenance activities.

Key words: Cleanroom, maintenance, management, risks, requirements, criticalities.

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3

Introduction

Main goal of this thesis is to analysis cleanroom maintenance, defining a tool to examine

requirements and criticalities. Cleanrooms, as controlled environments, have specific

needs to respect, to maintain the environmental conditions and ensure the workability of

the product.

Cleanroom conditions are defined by the product worked in it, which has characteristics

and needs to respect, in order to ensure its workability.

These controlled environments are complex area, which requirements include several

factors, starting from the structural needs, until the managerial one. Maintenance

organisation, on consequence, must be structured in order to ensure the fulfilment of

requirements and the conservation of environmental conditions. Due to the specificity

and complexity of cleanrooms, exists several criticalities, which can occur. These risks

can cause problems to the environment and to the production, compromising the product.

For this reason, it is necessary to identify them, in order to minimize and avoid any

problem.

To better analyse and develop this topic, it has been chosen to structure the analysis into

two main parts:

- Theoretical part, which aims is to analysis all cleanroom characteristics, starting

from the definition of the basic structural elements, until the definition of basic

maintenance requirements and criticalities;

- Proposal part, which aims is to provide a framework for maintenance

organisation, considering two case studies of cleanrooms, belonging to different

sectors.

The first chapter examines the basilar information of a cleanroom, as its structural and

technical characteristics, to understand and provide an overview of the argument. The

analysis proceeds with the second chapter, which aim is to define and explain all standards

that regard cleanroom. Third chapter focus the attention on risks, giving a definition of

them and providing a general overview of their typologies.

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Chapter fourth, explain two case studies about two organisations of different sectors:

Mako Shark S.r.l., a mechanical engineering industry, and Aerosol Service Italiana S.r.l.,

a pharmaceutical one.

Fifth chapter illustrates basics concepts of cleanroom maintenance, focusing the attention

on general criticalities and requirements, and on the most important maintenance activity,

the cleaning.

With the sixth chapter starts the proposal part of the thesis. This part presents a general

description of the framework for the analysis of maintenance activities, which takes into

account possible risks and solutions. Then, the document proceeds with the seventh and

the eighth chapters, which illustrate the application of the tool to the two case studies

Ninth and last chapter presents all possible outcomes of the application of the framework,

in order to illustrate the functionality and applicability of the analysis to different typology

of cleanrooms, giving a concrete example of two possible different analysis of

maintenance.

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Theoretical Part

1. Cleanrooms

1.1 Definition

According to the International Organization for Standardization (ISO) standard 14644, a

cleanroom is a “room within which the number concentration of airborne particles is

controlled and classified, and which is designed, constructed and operated in a manner to

control the introduction, generation and retention of particles inside the room”.

At the same time, the US Federal Standard 209E defines a cleanroom as “a room in which

the concentration of airborne particles is controlled and which contains one or more clean

zones”.

As suggested by these definitions, a cleanroom is a room in which the introduction,

generation and retention of airborne particles is controlled and minimized in order to

obtain a clean area, indispensable in some industries. Indeed, many sectors require this

kind of space for the production of particular manufacturing processes to ensure the

quality and the un-contamination of the products, as:

- Semiconductors

- Pharmacy

- Aerospace

- Electronics

- Micromechanics

- Optics

- Biotechnology

- Hospital

- Food industry

This clean space is obtained through an efficient Heating, Ventilating and Air

Conditioning (HVAC) system, which supplies the cleanroom with large quantities of air

and allows to obtain an efficient control on the air flow. In fact, airborne particles and

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bacteria, brought by workers and equipment, are diluted and removed through air, which

allows to have the right pressurization of environments, preventing the flow of dirty air.

In addition, in order to ensure the efficiency, quality and feasibility of some

manufacturing processes, this controlled environment guarantees the control of

temperature, humidity, sound, light and vibration.

This particular and controlled space is designed in order to reach some specific objectives

as:

- The protection of the product to be realized;

- The control of the environment, in which the product has to be realized;

- The control of the personnel, who realize the product.

Indeed, cleanrooms are subjected to different sources of contamination as facilities,

equipment and people. These potential sources of contaminants can be divided into two

macro categories:

- External sources, constituted by external influence of gross atmospheric

contamination. These contaminates are brought primary by the air conditioning

system through makeup air, but they can also penetrate by building doors,

windows, crack and wall penetration for pipes, cables and ducts;

- Internal sources, found by people in the cleanroom, shedding of surfaces, process

equipment, equipment and the process itself.

According to the need of the manufacturing process and the method of ventilation, a

cleanroom can be divided into four main typologies:

- Conventional

- Unidirectional flow

- Mixed flow

- Isolators or minienvironment

The main features that differentiate a cleanroom from any other space are related to its

technical characteristics, its construction material, its management and maintenance.

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These elements are essential in order to maintain this special environment able to preserve

the characteristics needed by the process realized in it.

It is fundamental to understand that each cleanroom differs from the others because it is

designed and customized according to the product fabricated inside it. In fact, its

characteristics, the type of the manufacturing process and its particular needs are the

guidelines for the construction and the realization of a cleanroom. The only and most

important element, which characterize and distinguish in a formal way all the cleanrooms,

is their classification.

According to the different standards that regulate this field, cleanrooms are characterized

by classes, which indicate their cleanliness of air. Even if exist different type of classes,

all of them indicates the concentration of particles, measured in micron (µm), which is

one millionth of a metre. This concentration can vary, according to the contamination

level in a cleanroom, which depends on the particle generating activities going on in this

room. This means that in an empty room there will be a low particle concentration, while

in a room with a high production, the concentration will be much higher.

For this reason, the classification of a cleanroom must be carried out when the room is at

three different stages:

- As built, when the installation of the cleanroom is finished but there is no

production, equipment, materials, or workers;

- At rest, when the installation is finished, the cleanroom is equipped but there is

no personnel inside it;

- Operational, when the cleanroom is in functioning, with the equipment and the

personnel needed.

It is possible to define the class for the controlled environment by specific tests; during

the usage, the facility manager with the specific technicians periodically perform the right

tests, maintenance activities and monitoring, in order to ensure that the performance and

the standards of the cleanroom remain the same, avoiding any problem.

As it is possible to understand, a cleanroom is a complex environment in which it is

necessary to taking into consideration different elements, in order to ensure the continuity,

feasibility and quality of this area and the processes performed in it.

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To better understand all the aspects that have to be considered, it is important to go in

depth with some fundamental elements and discover all the basic information about

cleanrooms.

1.2 Design and construction

The most important elements that should be considered in the design and construction of

a cleanroom are the following:

- The product;

- The classification;

- The type of cleanroom;

- The material of construction;

- The surrounding environments

1.2.1 Product

First element to consider in the design of a cleanroom is the product. Cleanroom

characteristics depends on the product and its susceptibility to contamination. Indeed, the

object and its production process have specific characteristics and requirements, which

require its realization in a controlled environment, to ensure the respect of them.

According to this, is the task performed in a cleanroom which determines its class. The

following table shows the classification established by the Federal Standard 209, matched

with an example of possible typical products and sectors.

Class Product or Process

1 Integrated circuit manufactures manufacturing submicron geometries.

10 Semiconductor manufacturers producing integrated circuits with line widths

below 2 µm.

100 Used with a bacteria-free or particulate-free environment is required in the

manufacture of aseptically produced injectable medicines. Required also for

implant or transplant surgical operations.

1000 Manufacture of high quality optical equipment. Assembly and testing of precision

gyroscopes. Assembly and testing of precision gyroscopes. Assembly of

miniaturized bearings.

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10000 Assembly of precision of hydraulic or pneumatic equipment, servo-control valves,

precision timing devices, high-grade gearing.

100000 General optical work, assembly f electronic components, hydraulic and pneumatic

assembly.

Table 1.1: Possible classification of cleanrooms for different type of product or process.

Therefore, in order to establish and decide the class of a cleanroom, it is fundamental to

understand the requirements of the product and the condition necessary to perform in the

correct way its manufacturing process. For this reason, first it is important to take into

account the maximum allowed concentration of airborne particle. Then, after having

established the typology of process and the basic requirements, the decision of which

class is the most suitable for the designed cleanroom is taken by the producer. In fact,

does not exist any document or norm which give obligation about the number of class of

an industry, but only general guidelines about the design, control and test of cleanrooms.

1.2.2 Classification

As anticipated before, the cleanliness of their air classifies cleanrooms.

The first and most easily understood method is the one of the Federal Standard 209

version D, in which the classification of cleanrooms is made taking into account the

number of particles equal to and greater than 0,5 µm, measured in one cubic foot of air.

The following table shows the class limits:

Class Measured Particle Size (µm)

0.1 0.2 0.3 0.5 5.0

1 35 7.5 3 1 NA

10 350 75 30 10 NA

100 NA 750 300 100 NA

1000 NA NA NA 1000 7

10000 NA NA NA 10000 70

100000 NA NA NA 100000 7000

Table 1.2: US Federal Standard 209D Cleanroom Class Limits.

Then, in 1992, it has been published a new version of the Federal Standard, edition E,

which proposes a metric version in respect to the previous one. Due to its simplicity,

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Federal Standard 209 D has been used for many years and replaced only by the

International Standard Organization’s standard 14644-1.

The ISO standard 14644-1 illustrates the classification of cleanrooms starting from the

following equation:

Cn = 10N x [0.1

𝐷]2.08

Where:

- Cn represents the maximum allowed concentration, in particles/m3 of air, of

airborne particles that are equal to or larger than the considered particle size. Cn

is rounded to the nearest whole number;

- N indicates the ISO classification number, which have not to exceed the value of

9. There is the possibility to have intermediate ISO classification numbers, with

0.1 the smallest permitted increment of N;

- D is the considered particle size in µm;

- 0.1 is a constant with a dimension of µm.

This equation allows to determine the precise class limits for each cleanroom, which

corresponds to the maximum allowable airborne particle concentrations. In addition, the

ISO standard provides indications for the measurement and definition of cleanrooms that

need the count of ultrafine particles, smaller than 0.1 µm, and macro- particles, larger

than 5.0 µm.

It is fundamental to underline the element which direct influence the airborne

contamination level of a cleanroom: the particle-generating activities performed inside it.

Indeed, an empty area will have very low concentration of particles and the effect will be

a low level of contamination. On the contrary, a room full of equipment and personnel,

in a state of intense production, will have a higher concentration of airborne particle and

on consequence, higher level of air pollution. Due to the variability of these conditions, a

correct classification of a controlled environment must be carried out taking into

consideration three different occupancy states, defined by the ISO 14644-1 norm:

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- «As built: condition where the cleanroom or clean zone is complete with all

services connected and functioning but with no equipment, furniture, material or

personnel present»;

- «At-rest: condition where the cleanroom or clean zone is complete with

equipment installed and operating in a manner agreed upon, but with no personnel

present»;

- «Operational: agreed condition where the cleanroom or clean zone is functioning

in the specified manner, with equipment operating and with the specified number

of personnel present».

Further explanation on the method for the classification of a cleanroom, will be specified

in the second chapter.

1.2.3 Typology of cleanrooms

Once the class of the cleanroom has been defined and all the requirements of the product

and its process have been decided, it is possible to define the most appropriate ventilation

system.

The choice of the correct cleanroom has to be made between the following types:

A. Conventionally Ventilated Cleanrooms:

Figure 1.1: Conventional airflow cleanroom.

The image shows a conventional cleanroom, also defined as turbulently-ventilated or non-

unidirectional flow. The names derive from the fact that the air moves in a turbulent-

random way within the room. Indeed, an air conditioning plant supplies the air, through

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diffusers and filters installed in the ceiling. This type of cleanroom can achieve low

conditions, which corresponds to ISO Class 6 or, at least, ISO Class 7. The method used

is similar to other type of environment, with some significant differences:

- Air supply: the air changes rate per hour is 10 times more frequent in comparison

to a normal room, in order to ensure the low concentration of airborne particles.

As specified before, cleanrooms require large quantities of high standard air.

Indeed, for standard and economic reasons, it is fundamental that the air used

recirculates back through the air conditioning plant. At the same time, the system

has to consider the provision of fresh air for the operative workforce and for the

pressurization of the cleanroom against outside contamination. In respect to the

total air supplied, the percentage of fresh one varies between 2% and 10%.

The air change rate gives an indication about the level of cleanliness of the

cleanroom but for this type of controlled environment, this level is influenced by

two main factors: the first one is the volume of air supplied to the room in a given

time. The second one is the contamination generated by the equipment and

personnel working in the cleanroom.

The following equation express a way by which it is possible to find the desirable

level of cleanliness of a turbulently ventilated cleanroom:

𝐴𝑖𝑟𝑏𝑜𝑟𝑛𝑒 𝑐𝑜𝑛𝑐𝑒𝑛𝑡𝑟𝑎𝑡𝑖𝑜𝑛 (𝑐𝑜𝑢𝑛𝑡

𝑚3 ) =𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓 𝑝𝑎𝑟𝑡𝑖𝑐𝑙𝑒𝑠 𝑜𝑟 𝑏𝑎𝑐𝑡𝑒𝑟𝑖𝑎 𝑔𝑒𝑛𝑒𝑟𝑎𝑡𝑒𝑑/𝑚𝑖𝑛

𝐴𝑖𝑟 𝑣𝑜𝑙𝑢𝑚𝑒 𝑠𝑢𝑝𝑝𝑙𝑖𝑒𝑑1 (𝑚3

𝑚𝑖𝑛)

This equation, joined with airborne dispersion rates, allows to estimate the likely

airborne quality. Despite, due to the fact that it is difficult to obtain data about the

particle dispersion from equipment and processes, the result will never be

accurate.

- Efficient filters: the filters of a cleanroom are much better than the one of a

standard room, with a capacity of remove particles 99,97% more efficient. The

filters used are of two types: High Efficiency Particle Air (HEPA) and Ultra Low

Penetration Air (ULPA). These filters usually are installed at the point where the

1 The air volume supplied includes that from unidirectional flow work station and benches.

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air is discharged into the room; the placement in a terminal position in the air

supply duct avoids the dispersion of particles through the air supply ducts, which

increase the air contamination.

- Terminal air filters: in order to minimise the draft generated by high air velocity

and create an environment with a good air mix, there is the application of air

diffusers, installed where the supply air enters in the cleanroom. The installation

of grills and diffusers is made at a low level around the walls, in order to avoid a

short-circuiting of air from the air supply and, on consequence, the no-recycling

of clean air.

- Room pressurization: to ensure that the contaminated air goes from the cleanroom

to the clean zones or adjacent areas, the flow of air has to move in the correct

direction. A high pressurization of this controlled environment, in respect to the

surrounding areas, allows that the flow of air moves from the cleaner area to the

less one, which on consequence have to be less pressurized. A correct

dimensioning requires a difference of pressures of 10 Pa between two cleanrooms

and about 15 Pa between a cleanroom and the surrounding clean zones. This

process can be obtained by extracting less air from the room than is supplied to it,

or by extracting the supplied air in adjacent areas.

B. Unidirectional Airflow Cleanrooms:

This kind of cleanroom, also known as “Laminar Flow”, corresponds to an environment

where the airflow follows one direction at a uniform speed throughout the entire space.

The choice of this ventilation system is required when there is the necessity to have low

airborne concentrations of particles or micro-organisms. The flow of air, which usually

have a speed between 0.3 and 0.5 m/s, can have two different directions:

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- Vertical unidirectional airflow

Figure 1.2: Vertical unidirectional flow cleanroom.

Image shows the typical configuration of a vertical airflow system, the most used type.

The air is supplied from the high efficiency filters positioned in the roof, then it flows

down through the entire cleanroom, removing the airborne contamination. At the end of

the flow, air exits through the floor or exhaust positioned in the walls and is mixed with

fresh air taken from outside in order to allow the recirculation through the system of

efficiency filters. This system operates in a proper manner if the cleanroom has a

maximum width of 6 meters. In fact, if the cleanroom is not properly designed, can

happen that the unidirectional flow does not totally cover the centre of the room. On

consequence, personnel and equipment situated in this area can be a possible source of

contamination.

- Horizontal unidirectional airflow

Figure 1.3: Horizontal unidirectional flow cleanroom.

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Image shows the configuration of the horizontal unidirectional air flow system. In respect

to the previous one, in this system the air starts his flow from one wall of the cleanroom

through high efficiency filters and crosses all the room until it arrives to the other wall.

Then it returns to a ventilation plant and back through the air filters.

This type of cleanroom is less used in respect to the vertical one due to the fact that the

risk of contamination is much higher.

The following images allow to make a comparison of the vertical and horizontal

configuration:

On the one hand, in the vertical airflow

system, the air dispersion is contained and

there is a better contamination control.

Figure 1.4: Vertical airflow system.

Indeed, on the other one, the problem in

the horizontal unidirectional system is

clear: the crossflow dispersion is greater

in respect to the down flow one and this

element generates a higher risk of

contamination.

Figure 1.5: Horizontal airflow system.

Despite that, the cleanliness and the control of airborne contamination of a unidirectional

airflow cleanroom is defined by the velocity of the air. In fact, in respect to a

conventionally ventilated cleanroom, the volume of air is from 10 to 100 times greater.

This velocity allows to obtain a better controlled environment because the speed of the

air can remove large particles before the contamination of the surfaces. This is the reason

this type of cleanroom can obtain a class ISO 6 or better.

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C. Mixed Flow Cleanrooms:

Figure 1.6: Mixed flow cleanroom.

This type of cleanroom, as its name suggests, is a mix of both the systems analysed before.

Indeed, the basic system, used for non-critical processes, is constituted by a conventional

flow, although, the critical manufacturing operations are carried out with a unidirectional

flow system, with higher air quality.

According to this principle, the system is constituted by an area, the less critical one,

where few filters are installed in the ceiling. Then, it is possible to identify the more

critical area, where the pattern of filters is more thick. In this configuration, air starts its

flow downward, over the critical zone, to then continue through the whole room. At the

end, the flow of air is conducted to the return grilles, in order to prevent the risk of

contamination.

D. Minienvironments or isolator:

This controlled environment is defined “isolator” in the pharmaceutical industry, while

the semiconductor one defines it “minienvironment”. The operating principle of this

cleanroom is based on walls of metal and plastic, which are used as barriers to isolate the

environment from airborne contamination. The air, filtered by high efficiency filters, is

sterile and pressurized, and allows to prevent the entry of outside contamination. The

personnel, in order to prevent the contamination, work in these areas entering into half

suits or using gauntlets. Products are introduced into these environments through a

sterilizing tunnel and then they are filled with liquid, inspected, freeze dried and capped

in the various isolator. The following image shows the typical configuration of isolators.

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Figure 1.7: Isolators.

After having identified the adequate ventilation system, it is necessary to define the proper

airflow pattern, average velocities, and air changes per hour, in order to establish and

maintain the required characteristics of the cleanroom. Does not exist a scientific method

to calculate these data, but the following table lists an example of them according to the

ventilation system and the cleanroom classification.

Cleanroom Class Ventilation System Average Airflow Velocity, fpm2 Air Changes/hour

1 Unidirectional 70-100 350-650

10 Unidirectional 60-110 300-600

100 Unidirectional 50-90 300-480

1000 Mixed 40-90 150-250

10000 Mixed 25-40 60-120

100000 Mixed 10-30 10-40

Table 1.3: Airflow pattern, average velocities and air changes per hour data.

1.2.4 Material of construction

Key element that distinguish a cleanroom from other type of areas is the material of

construction and finish. Indeed, materials have a great influence on the cleanliness of the

cleanroom and on the product realized in it. For this reason, it is very important that the

materials used in the construction of these controlled environment ensure to avoid the

2 FPM means Feet Per Minute and indicates the air velocity, which is measurement of the rate of displacement of air or gas at a specific location. 1 m/s equals 196.8503 ft/min.

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release of particles or bacteria. The following characteristics are considered fundamental

for these elements:

- Capacity to not generate particles;

- Capacity to be easily cleaned;

- Capacity to resist to water, detergents and disinfectants;

- Durability;

- Capacity to be chemically inert;

- Capacity to be antistatic;

- Capacity to have an airtight structure.

It is important that these listed properties will be maintained during the entire life of the

cleanroom, through maintenance activities and periodic controls.

Together with the material characteristics, it is necessary to consider the requirements for

a proper work place as, for example, suitable and comfortable surfaces and worktops,

presence of windows to allow the visibility from the work place to the outside areas or

presence of emergency exits.

In order to maintain the adequate and required level of cleanliness, it is important that the

cleanroom is positively pressurized in respect to the surrounding environment. For this

purpose, it is fundamental that the material of construction is smooth on the surface facing

the inside of the cleanroom. In addition, the surface has to be flat, without pores or break,

in order to prevent the deposit of any contaminate. Finally, another fundamental property

of these materials is the capacity to be waterproof. Indeed, penetration of water can

facilitate the growth of bacteria and micro-organisms.

These basic properties of cleanroom must conform to four requirements, which allow to

have high quality performances of these controlled environments:

- Functionality, the quality of having a practical use;

- Durability, the capacity to resist in time and to be maintained, repaired, or replaced

in case of necessity;

- Cleanability, the quality to be easily cleaned to prevent and avoid the risk of

contamination;

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- Maintainability; the ability to be maintained in order to restore the original

conditions.

These characteristics should be considered in the design of a cleanroom. The most used

construction techniques can be divided into two alternatives: the first one is the “in situ

construction”, which refers to a wet or dry construction with applied surface finish. The

second one is the “in situ assembly”, which takes into consideration a fully prefabricated

site-assembled system, constituted by pre-finished engineered components and modular

pre-finished composite panel system. In some cases, there is the possibility to combine

these two techniques, obtaining an “in situ assembly” for the construction of walls and

ceiling and an “in situ construction” for the realization of floors.

After having understood these basic elements, it is important to know which types of

materials can be used. The precondition, for the choice of the right materials, is that this

selection has to be made functionally to the level of protection required and the

performance criteria listed before.

The following table lists different typologies of construction materials, according to their

characteristic:

Characteristics Materials

Non-shedding - Stainless steel

- Powder-coated sheet metal

- Anodized aluminium

- Sealed concrete

- Plastic sheets

- Non-shrinking coatings of plastic

materials

- Ceramics

- Glass

Free of pores, unbroken, resistant to abrasion - Stainless steel surfaces

- Baked finishes

- Epoxy and resin paints ad finishes

- Ceramic surfaces

- Powder-coated finishes

- Sealed concrete

Easily cleanable - Smooth finished stainless steel

- Coated metal

- Anodized aluminium

- Plastic polymers

- Glass

- Smoot finished glazed tiles

Table 1.4: Cleanroom construction materials.

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According to the level of requirements needed and to the element that has to be realized,

the material can change. Usually, independently from general indications, each element

which compose the entire structure, has its own basic requirements. In fact, for example,

doors should have few horizontal surfaces, an electronic system to control the access and

have not to be sliding, in order to minimize the risk of contamination. Another example

can be the windows, which are constituted by a unique glass, without opening, with at

least three air chambers.

1.2.5 Surrounding environment

According to the ISO standard 14644-1, a clean zone is a “defined space within which

the number concentration of airborne particles is controlled and classified and which is

constructed and operated in a manner to control the introduction, generation and retention

of contaminants inside the space”.

This definition indicates all spaces that are situated around the cleanroom, which are used

to bring materials inside the producing area, to allow personnel to change their clothes

and prepare to enter in the sterile area or to connect the different rooms inside the

cleanroom suite.

The number, dimension and properties of these areas can vary according to the different

requirements of the product and the production process, but for construction, these

environments are less pressurized in respect to the cleanroom, with a different control of

temperature and humidity.

1. Materials transfer area

This area allows to transport into the cleanroom all the materials needed in the

manufacturing process, maintaining a constant control of the contamination and of the

environment condition. This is allowed thanks to the use of an electronic system of doors,

which permits to open one door per time, in order to minimize the direct change of air

with the outside area and, on consequence, the entering of contaminated airflow.

Exists two different methods to transport materials inside a cleanroom: the first one

includes the use of a bench, which is used as partition between the cleanroom and the

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outside area. This method is used when the materials to be transported are small and easy

manageable. Before the transfer of the object, the surface of the bench is cleaned and

sterilized. In order to eliminate the contaminants coming from the outside environment,

the material package is removed and sometimes the content is sprayed with disinfectants.

Then, the carrier brings the material and make it pass through the air lock. Here, there is

a break during which the carrier has to leave the area and the airborne concentration

stabilizes. Only after that, personnel, operating in the cleanroom, can pick up the material.

This procedure allows to prevent airborne contamination and to maintain stable the

environment.

The second transportation method is without a bench. This is required when the object of

transportation has large dimension or is too heavy to permit a normal transport. The

procedure is similar to the one before, but instead of the transfer on the bench, a cart is

used to move the material. If the material is not too heavy, after the passage through the

airlock, the operating personnel can pick up the material and move it on an appropriate

cart. Otherwise, if the material is too heavy, the trolley, used to transport, it has to be

sterilized before enter into the clean zone, to allow to bring it also inside the cleanroom.

2. Clothing change area

The design of this room changes according to the different requirements, but usually it is

constituted by three different spaces. In order of disposition, the first one is the red room.

Here the personnel arrive and have to undress of their personal cloths and accessories,

which are contaminated by external bacteria. In addition, when required, workers have to

remove cosmetics. Then, they pass in the second area, the white one, in which they wear

the protections as masks for bear, a headdress, gloves, footwear coverings and a coverall.

This process can vary according to the class of the cleanroom. Indeed, low classes does

not require the complete change of clothes, but only some elements like the gloves and

the headdress. However, in high classes, with higher quality standards, personnel must

change completely their clothes. At the end, the last passage happens in the green room.

Here there are some special showers or washbasins, where workers have to pass in order

to complete the process of disinfection and minimize the risk of contamination in the

cleanroom. As for the other controlled environment, the doors are equipped with an

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electronic system, that interlocks the two doors, allowing the passage of dirty air. Usually,

this area for the change of personnel is designed also for visitors, who, before enter in a

cleanroom, have to wear some protections, in order to minimize the external

contamination. Usually, the organization provides specific procedures to lead personnel

in these processes, which require a high level of attention, to prevent and avoid any risk

of contamination.

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2. Standards

When designing a cleanroom, it is important to consider different factors, among which

several standards, guidelines, practices and recommendations, written by some national

standard organizations as the International Organization for Standardization (ISO),

General Services Administration (GSA) or Commission of the European Communities.

Cleanroom classification can be divided into two main groups:

- Engineering classes, based on inanimate particles air, as the Federal Standard 209;

- Pharmacy classes, used for hygienic production, as the Guides to Good

Manufacturing Practice;

All the standards following analysed taking into consideration the contamination

generated by airborne particles. As described before, the maximum allowed

concentration, in particles/m3 of air, depends on the type of cleanroom designed and, in

specific, on the type of product and manufacturing process carried out inside it. The

objective of these standards is to establish a method of classification for cleanrooms,

giving attention to different elements, as the test method for the particles count, the design

and construction factors, the precise terminology or all the correct procedures to work in

these controlled environments.

2.1 The engineering classes

This classification is usually used for cleanrooms in which electronic and engineering

products are manufactured. The base, from which derives this method of classification, is

the Federal Standard 209. Most of countries have adopted the same standard, while other

have decided to write their one national version, which is, in any case, based on the FE

209.

2.1.1 Federal Standard 209

Federal Standard 209 was published for the first time in 1963, with the title “Cleanroom

and Work Station Requirements, Controlled Environments”. Then it has been developed

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in the years, following different steps as edition A (1966), edition B (1973), edition C

(1987), edition D (1988) and finally edition E (1992).

At the beginning, this norm was not entirely mandatory, but was considered very useful,

since it helped and guided people in the design and construction of a cleanroom, giving

general information and rules.

The latest version is the E, titled “Airborne particulate cleanliness classes for cleanrooms

and clean zoned”. It is structured into the following sections:

1. Scope and limitations;

2. Referenced documents;

3. Definitions;

4. Airborne particulate cleanliness classes and U descriptors;

5. Verification and monitoring of airborne particulate cleanliness;

6. Recommendation for changes;

7. Conflict with referenced documents;

8. Federal agency interests.

In addition, it has several appendices:

A. Counting and sizing airborne particles using optical microscopy;

B. Operation of a discrete-particle counter;

C. Isokinetic and anisokinetic sampling;

D. Method for measuring the concentration of ultrafine particles;

E. Rationale for the statistical rules used in FED-STD-209E;

F. Sequential sampling: an optional method for verifying the compliance of air to the

limits of airborne particulate cleanliness classes M 2.5 and cleaner;

G. Source of supplemental information.

This norm defines the classification of cleanrooms as the logarithm of the airborne

concentration of particles ≥ 0.5 µm per m3. For example, a Class M4 room has a class

limit for particles ≥ 0.5 µm of 10000/ m3 and the logarithm of 10000 is 4, which

corresponds to the class. The following table shows the class limits of the cleanroom in

terms of particle concentration in metric unit.

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This federal standard has been cancelled in November 2001 by the IEST (Institute of

Environmental Sciences and Technology) Working Group and it has been superseded by

the ISO 14644, the new standard adopted until today for cleanrooms and other associated

controlled environments.

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Class Limits

0.1 µm 0.2 µm 0.3 µm 0.5 µm 5 µm

Class Name Volume Units Volume Units Volume Units Volume Units Volume Units

SI English (m3) (ft3) (m3) (ft3) (m3) (ft3) (m3) (ft3) (m3) (ft3)

M1 350 9.91 75.7 2.14 30.9 0.875 10.0 0.283 - -

M1.53 1 1240 35.0 265 7.50 106 3.00 35.3 1.00 - -

M2 3500 99.1 757 21.4 309 8.75 100 2.83 - -

M2.5 10 12400 350 2650 75.0 1060 30.0 353 10.0 - -

M3 35000 991 7570 214 3090 87.5 1000 28.3 - -

M3.5 100 - - 26500 750 10600 300 3530 100 - -

M4 - - 75700 2140 30900 875 10000 283 - -

M4.5 1000 - - - - - - 35300 1000 247 7.00

M5 - - - - - - 100000 2830 618 17.5

M5.5 10000 - - - - - - 353000 10000 2470 70.0

M6 - - - - - - 1000000 28300 6180 175

M6.5 100000 - - - - - - 3530000 100000 24700 700

M7 - - - - - - 10000000 283000 61800 1750

Table 2.1: Federal Standard 209E airborne particle cleanliness classes.

3 The class limits for intermediate classes are calculated using the following equation: particles/m3=10M(0.5/d)2.2, where M is the numerical designation of the class based on SI unit and d is the particle size in micrometres.

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2.1.2 ISO 14644

The International Standard Organization 14644 standard has been written in 1999, with

the title “Cleanrooms and associated controlled environments”. The last and most updated

edition is the second, published on December 2015.

Ten parts compose this norm:

- 1: Classification of air cleanliness by particle concentration;

- 2: Monitoring to provide evidence of cleanroom performance related to air

cleanliness by particle concentration;

- 3: Test methods;

- 4: Design, construction and start-up;

- 5: Operations;

- 6: Vocabulary;

- 7: Separative devices (clean air hoods, gloveboxes, isolators and mini-

environments);

- 8: Classification of air cleanliness by chemical concentration (ACC);

- 9: Classification of surface cleanliness by particle concentration;

- 10: Classification of surface cleanliness by chemical concentration.

The most important part is the first, where the norm explains the method for cleanroom

classification. This part can be divided into two sections: a normative part composed by

an introduction, which contains terms and definition of the cleanroom topic, the

classification and the demonstration of compliance. This part should be followed to be in

compliance with the norm. Then there is an informative one, which provides some

information that can be used in case of necessity.

After the first introductive and general part, the norm presents six attachments:

- Annex A (normative): Reference method for classification of air cleanliness by

particle concentration;

- Annex B (informative): Examples of classification calculations;

- Annex C (informative): Counting ad sizing of airborne macroparticles;

- Annex D (informative): Sequential sampling procedure;

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- Annex E (informative): Specification of intermediate decimal cleanness classes

and particle size thresholds;

- Annex F (informative): Test instruments.

Thus, the first part and the following three annexes are considered the normative section,

with which a cleanroom must comply. The most important element contained in this

chapter is the method for the definition of the class of a cleanroom.

The classification number is based on the following formula:

Cn = 10N x [0.1

𝐷]2.08

Where:

Cn represents the maximum allowed concentration, in particles/m3 of air, of airborne

particles that are equal to or larger than the considered particle size. Cn is rounded to the

nearest whole number;

N indicates the ISO classification number, which have not to exceed the value of 9. There

is the possibility to have intermediate ISO classification numbers, with 0.1 the smallest

permitted increment of N;

D is the considered particle size in µm;

0.1 is a constant with a dimension of µm.

The following table shows all the classes established through the above formula.

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ISO Class

number (N)

Maximum concentration limits (particles/m3 of air) for particles equal to and larger

than the considered sizes shown below4

0.1 µm 0.2 µm 0.3 µm 0.5 µm 1 µm 5 µm

Class 1 105 6 5 5 5 7

Class 2 100 244 104 5 5 6

Class 3 1000 237 102 354 5 6

Class 4 10000 2370 1020 352 834 6

Class 5 100000 23700 10200 3520 832 5, 6, 8

Class 6 1000000 237000 102000 35200 8320 293

Class 7 9 8 8 352000 83200 2930

Class 8 8 8 8 3520000 832000 29300

Class 910 8 8 8 35200000 8320000 293000

Table 2.2: ISO Classes of air cleanliness by particle concentration

In addition to this table, in the update of December 2015, the norm provides another

classification for the intermediate decimal cleanliness classes and particle size thresholds.

ISO Class

number (N)

Concentration of particles (particles/m3) 3

0.1 µm 0.2 µm 0.3 µm 0.5 µm 1 µm 5 µm

Class 1,5 324 5 5 5 5 6

Class 2,5 316 754 324 5 5 6

Class 3,5 3160 748 322 111 5 6

Class 4,5 31600 7480 3220 1110 263 6

Class 5,5 316000 74800 32200 11100 2630 6

Class 6,5 3160000 748000 322000 111000 26300 925

Class 7,5 8 8 8 1110000 263000 9250

Class 8,59 8 8 8 11100000 2630000 92500

Table 2.3: Intermediate decimal air cleanliness classes by particle concentration.

4 All concentration in the table are cumulative, this means that particle indicated include all particles equal to or greater than that size.

5 These concentrations will lead to large air simple volumes for classification. For this reason, it should be applied the sequential

sampling procedure described in Annex D of ISO 14644 norm.

6 Sampling and statistical limitations for particles in low concentrations make classification inappropriate

7 Sample collection limitations for both particles in low concentrations and sizes greater than 1 µm make classification at this particle

size inappropriate, due to potential particle losses in the sampling system.

8 To specify this particle size in association with ISO Class 5, the macroparticle descriptor M may be adapted and used in conjunction

with at least one other particle size. More information are contained in Annex C, section C.7.

9 Concentration limits are not applicable in this region of the table due to very high particle concentration.

10 This class is only applicable for the in-operation state.

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Then, the norm defines the nomenclature of a cleanroom which should consider the

following important elements:

- The classification number indicated as “Class ISO n”;

- The occupancy state11;

- The airborne particles diameter considered, calculated with the formula expressed

before.

2.2 The biocontamination and pharmacy classes

The pharmaceutical industry, around 1960, has been developed cleanroom standards to

tackle problems related to contamination, which caused several problems of sickness and

death.

The difference, in respect to the other industries, is that in the pharmaceutical sector is

fundamental to determine and ensure the sterility of the product, finding a correct method

to prevent the microbial and particle contamination.

According to this, it has been developed a standard, the Guides to Good Manufacturing

Practice, based on other engineering standards, as for example the FE 209 E. This guide

provides a clear method to design, manufacturing and plan a cleanroom for the

pharmaceutical sector.

This guide, as most of all other standards, is not mandatory but provides some

recommended requirements, which is appropriate follow, to better perform a specific

manufacturing process in the right environment. Each country, in the years, has embraced

the principles and requirements of this guide, interpreting its statement. Moreover, each

of them has constituted its own inspector, to ensure that the requirements of the normative

should be respected. According to this management, each producer has to comply with

the requirements of its own country and each pharmaceutical manufacturer should

comply with the guides of the countries receiving their products.

11 The occupancy state is defined by the ISO 14644-1 as: “As Built”, “At-rest”, “Operational”.

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In addition to them EU GMP norm, it is possible to find the UNI ISO 14648, which takes

into account the biocontamination control. The application of this norm is different in

respect to the EU GMP, due to their general application to the food, cosmetic or other

industries. Furthermore, this norm does not define any type of classification, but gives

indications about risk analysis, methods, and procedures.

2.2.1 EU GMP

The most used standard for the pharmaceutical sector was published in January 1997 and

it is titled “Volume 4 - European Union Guidelines to Good Manufacturing Practice –

Medicinal Products for Human and Veterinary Use – Annex 1 – Manufacture of Sterile

Medicinal Products”.

The objective of this document is to provides some guidelines in order to better manage

and design such environments in which sterile products are manufactured. Indeed, this

typology of product is subjected to special requirements to minimize the risks of

microbiological and of pyrogen12 contamination.

In respect to the UNI ISO 14644-1, cleanroom classification is based on four different

grades of air cleanliness, each of them defines the most appropriate environment for

specific operations:

- Grade A, which defines a local zone for high risk operations;

- Grade B, which indicates a zone for aseptic preparation and filling;

- Grade C and D, which defines clean areas for less critical operations.

In addition, the guide defines only two occupancy states:

- in operation, defined by the guide as “the condition where the installation is

functioning in the defined operating mode with the specific number of personnel

working”;

- at rest, defined by the norm as “the condition where the installation is installed

and operating, complete with production equipment but with no operating

personnel present”.

12 Pyrogen indicates a bacterium, any substance which can cause the fever.

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The definition of the maximum permitted airborne particle concentration for each grade

provides a clear distinction of these two condition. The limits allowed are shown in the

following table:

Maximum permitted number of particles per m3 equal to or greater than the

tabulated size

At rest In operation

Grade 0.5 µm 5.0 µm 0.5 µm 5.0 µm

A 3520 20 3520 20

B 3520 29 352000 2900

C 352000 2900 3520000 29000

D 3520000 29000 Not defined Not defined

Table 2.4: EU GMP Grades of air cleanliness for particle concentration.

In addition, the following table shows a comparison between the EU GMP and the UNI

ISO 14644, in order to match these two different types of cleanroom classification:

At rest In operation

EU GMP ISO

A 4,8 4,8

B 5 7

C 7 8

D 8 Not defined

Table 2.5: Comparison between EU GMP and UNI ISO 14644 cleanroom classification.

The guide gives an indication about the different types of operations that can be carried

out into the different Grades of air cleanliness. Operations are distinguished into two

different types, one relates to terminally sterilised products and the other to aseptic

preparations.

According to the different grades, the following list provides an example of

pharmaceutical operations for terminally sterilised products:

- Grade A: filling of products, when unusually at risk;

- Grade C: preparation of solutions, when usually at risk; filling of products;

- Grade D: preparation of solutions and components for subsequent filling.

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On contrary, this other following list gives some examples of pharmaceutical operations

for aseptic preparations:

- Grade A: aseptic preparation and filling;

- Grade C: preparation of solutions to be filtered;

- Grade D: handling of components after washing.

The production of aseptic preparation must be followed by a strict monitoring of them, in

order to prevent the microbial contamination. For this purpose, the norm requires the use

of some sampling methods, such as settle plates, volumetric air and surface sampling, that

should be used in operation condition, without interfere with the protection zone. The

guide gives some indications about the limits for microbiological monitoring of clean

areas, shown in the following table:

Recommended limits for microbial contamination13

Grade Air sample cfu/m3 Settle plates

(diameter 90

mm) cfu/4

hours14

Contact plates

(diameter 55mm)

cfu/plate

Glove print 5

fingers cfu/glove

A <1 <1 <1 <1

B 10 5 5 5

C 100 50 25 -

D 200 100 50 -

Table 2.6: Recommended limits for microbial contamination.

2.2.2 ISO 14648

The International Standard Organization 14644 standard has been written in 2003 and

titles “Cleanrooms and associated controlled environments – Biocontamination control –

“.

Three main parts compose the norm:

- 1: General principle and methods;

- 2: Evaluation and interpretation of biocontamination data;

13 Values in the table are average values. 14 Individual settle plates may be exposed for less than 4 hours.

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- 3: Measurement of the Efficiency of Processes of Cleaning and/or Disinfection of

Inert Surfaces Bearing Biocontamination Wet Soiling or Biofilms.

The purpose of this norm is to provide a guide and a method for the evaluation of

microbiological hazards and the subsequent interpretation of the results. The norm

presents a formal system to identify potential hazards, their likelihood of occurrence, the

way to identify risk zones, establish a way to monitor and control them and finally find

potential corrective actions.

This first document provides a general part, in which it is possible to find all the

information related to the biocontamination control. Since a biocontamination takes into

account important risks and hazard that should be considered, evaluated and monitored,

the norm gives a guide to find the best risk management strategy, with all the possible

and basilar steps that should be followed.

In addition, the norm provides some informative annex:

- A: Guidance on determining airborne biocontamination;

- B: Guidance on validating air samplers;

- C: Guidance on determining biocontamination of surfaces;

- D: Guidance on determining biocontamination of textiles;

- E: Guidance on validating laundering processes;

- F: Guidance on determining biocontamination of liquids;

- G: Guidance on training.

The second part of the norm provides a detailed guide to evaluate the microbiological

data, obtained from sampling in specific risk zones in cleanrooms. At least, the third part

provides a guidance for a laboratory method for measuring the efficiency of cleaning an

inert15 surface.

15 An inert object is defined as a substance that is not chemically reactive.

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3. Risks and Criticalities

A risk is an effect of uncertainty on objectives16 and exists the likelihood of occurrence

of this risk, which can generate some potential events and consequences or a combination

of these.

Mathematically risk can be defined as the product of the probability that an event will

occur and the severity of the event itself. Reduce the risk means decrease undesired event

probability; to do this is fundamental know, analyse and outline every possible source of

risk.

A cleanroom, as a controlled environment, needs special and rigid controls to prevent any

type of risk, which can affect the product and its process. Indeed, exists different hazards

and in specific those which affect the product directly, and others which affect the space,

damaging indirectly it.

In order to prevent any dangerous situation, it is fundamental to recognize potential risks

and manage it in the most effective way, to avoid the interruption of the production

process. The recognition of risks can be done using some methods, as the Risk

Assessment or FMEA. Then it is important to make a constant and rigid control to monitor

the situation, with the help of a well-structured Monitoring Plan.

In addition to the cleanroom risk, it is important to manage all the hazardous that can

occur in the surrounding environment. For this reason, it is important to match and

manage in the best way all the monitoring actions, preventing all those situations that can

occur and which can cause criticalities in the process.

Due to the importance of risks and criticalities, and to create the best strategy to manage

them, it is fundamental to comply with the standards about risks, the UNI ISO 9001, and

the UNI ISO 31000.

16 Definition given by UNI ISO 31000.

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3.1 ISO 9001

The International Standard Organization 9001 standard has been written in 1987 and titles

“Quality management systems – Requirements”.

This norm is part of the UNI ISO 9000 family, composed by other two important norms:

- ISO 9000, “Quality management systems – Fundamentals and vocabulary”

- ISO 9004, “Managing for sustained success of an organization – A quality

management approach”

ISO 9001 is the only norm of this family with which a firm can be officially certified by

auditors of TÜV17 of Italy, while the others are only guides, helpful for the correct

interpretation of the principles of the quality system.

The main objective of this standard is to provide a method to create an adequate quality

management system, which helps organizations to improve their overall performances

and create basis for sustainable development initiatives.

Thanks to the last update of this standard, the fifth edition of September 2015, has been

introduced as mandatory the Risk Assessment, in order to oblige firms to take into

consideration all the possible risks that can have a direct influence on the processes.

Indeed, the paragraph 4.4, Quality management system and its processes, of the norm

explains:” The organization shall establish, implement, maintain and continually improve

a quality management system, including the processes needed and their interactions, in

accordance with the requirements of this International Standards. The organization shall

determine the processes needed for the quality management system and their application

throughout the organization and shall: (f) address the risks and opportunities as

determined in accordance with the requirements of 6.1”.

Proceeding, in paragraph 6.1, actions to address risks and opportunities, it is possible to

read: “When planning for the quality management system, the organization shall consider

the issues referred to in 4.1 and the requirements referred to in 4.2 and determine the risks

ad opportunities that need to be addresses to:

17 Technischer Überwachungsverein, Associazione di Controllo Tecnico

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- Five assurance that the quality management system can achieve its intended

results;

- Enhance desirable effects;

- Prevent, or reduce, undesired effects;

- Achieve important improvement.”

Finally, in paragraph 6.1.2: “The organization shall plan:

- Actions to address these risks and opportunities;

- How to:

1) integrate and implement the actions into its quality management system

processes;

2) evaluate the effectiveness of these actions.

Actions taken to address risks and opportunities shall be proportionate to the potential

impact on the conformity of products and services”.

These new parts of the norm make explicit the concept of risk, which can have two

different meaning. From one side, it is considered in order to take preventive actions to

avoid problems in the whole organization of the firm. From the other side, it assumes a

positive meaning, because the identification of a risk can lead to the recognition of an

opportunity.

According to this, it is important in the management of a quality system, to take into

consideration an approach based on the identification of risks, in order to reach some

objectives as:

- Improvement of the customer confidence and satisfaction;

- Assurance of the quality of goods and services;

- Establishment of a culture of prevention and improvement.

In addition, the norm introduces two important instruments, fundamental for the

management of risks:

- The Risk-Based Thinking

- The PDCA, Plan-Do-Check-Act

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3.1.1 Risk-Based Thinking

The Risk-Based Thinking is an action, which is made by everyone automatically or often

sub-consciously to get the best result. This action allows to include and consider the

concept of risk from the first time in the management system and then continually

improve and monitor it. Due to this, the management of risk becomes a preventive action,

part of strategic and operational planning.

In order to assume a Risk-Based Thinking, it is possible to follow these steps, adapting

them according to the needs of the organization and the objectives to achieve:

- Identify the risks;

- Prioritize the way in which the processes are managed;

- Balance risks and opportunities;

- Analyse and prioritize risks and opportunities;

- Plan actions to avoid, eliminate or mitigate the risks;

- Implement the plan taking the right actions;

- Check and monitor the effectiveness of the actions taken;

- Constantly improve the plan, keeping attention to possible changes.

The use of this technique ensures greater knowledge and awareness about risks and

opportunities of the organization, and improve the way to deal with them. In this way,

risks are not seen only as bad events, but can be transformed into opportunities and can

be managed by the whole organizations, in order to satisfy the proper needs and the one

of the customer.

However, it is important to highlight that this approach should be supported by a

technique in order to be really effective. For this purpose, UNI 9001 introduces the

PDCA.

3.1.2 PDCA

The Plan-Do-Check-Act is a methodology used to define, implement and control

corrective actions and improvements. It is also called Deming Cycle or Shewhart Cycle

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and it consists in a four-step model, a circle with no end that can be repeated again and

again for continuous improvement.

The following image shown the construction of the PDCA model:

Figure 3.1: The Plan-Do-Check-Act model.

The four steps are the following:

- Plan: identify and analyse the problem;

- Do: develop and test a possible and potential solution;

- Check: review the test, analyse the results, measure the effectiveness of the

solution, improving it where is necessary;

- Act: according to the results, choose if the solution is positive and works or in

alternative, restart the PDCA, searching new and better improvements.

This methodology can be daily used to find the right method to approach to a problem,

finding the proper solution. The four steps should be followed every time to ensure the

choice of the highest quality solution. The advantages of this technique are many as:

- The possibility to repeat several time the cycle, improving every time the solution;

- The possibility to reinforce and help other types of techniques usually used in the

management of problems, as the Kaizen or Continuous Improvement approaches;

- The possibility to find several solutions to different problems, testing them to find

the proper one;

- The possibility to avoid the waste of resources in the research of poor and

unsuitable solutions.

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The Risk Based Thinking and the Plan-Do-Check-Act techniques should be used

together, in order to get the best results in the management of risks. The union of these

actions is defined as Process Approach, a fundamental tool for an organization, in order

to manage activities, their relative problems and find solutions.

3.2 ISO 31000

The International Standard Organization 31000 standard has been written in 2009 and

titles “Risk management – Principles and guidelines”.

The scope of this norm is to provide a method to define and evaluate risks, which can

affect the processes and to define all possible solutions and interventions to prevent and

mitigate the potential effects of that risks. The aim is to assist organizations to integrate

the risk management in the overall management system, adapting the framework given

by the norm to their specific real needs.

The norm is structured in five main chapters:

1. Scope;

2. Terms and definitions;

3. Principles;

4. Framework;

5. Process.

The chapter 4, Framework, explains the management structure and give all the necessary

and basilar information to design and develop a proper management configuration,

according to the needs of the organization. The basis of the management technique is

founded on the PDCA model, which is used to manage and deal with risks.

The fifth chapter, Process, gives the guide lines in order to create the better management

system, in which the management of risk is perfectly integrated with the overall

management of the organization. In order to obtain a perfect integration, it is fundamental

that the process for the management of risk is used in every level and area of the

organization, starting from every single project and arriving to the risks related to the

environment. To be sure that this management works and creates benefits for the

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organization, it is important that every single possible risk will be analysed and managed

in the best way, for this purpose the most suitable model chosen is the PDCA.

The methodological approach presented by the norm is only a guide line which an

organization can chose to follow, to better perform its activity and the overall

management of the processes, the environment and the customers.

To complete the norm, exists the Annex A, “Attributes of enhanced risk management”,

which indicates all the characteristics which a proper management system should have.

The following image shows the principles, the framework and the process explained by

the norm to create and implement the most appropriate management system.

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Figure 3.2: Principles, framework and process of ISO 31000.

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3.3 Sources of risk

Risk is associated with the likelihood of an undesirable event occurring and the potential

effects the occurrence of that event have. It is important to identify a risk, define it and

decide the right action to take to face it. For this purpose, exists different ways and

methods to identify, prioritize and manage a risk, like the Risk Assessment and the

Monitoring Plan.

As explained in the first chapter, a cleanroom is a controlled environment, in which the

product fabricated in it plays the most important role. The environment, the equipment

and the personnel work in order to produce something which has not to be contaminated.

For this reason, it is very important to define the possible risks that can happen in a

cleanroom, defining the most appropriate method to manage them, without cause any

problem to the product and to the entire supply chain.

According to the type of manufacturing process and the product realized in a cleanroom,

risk can vary. Exists risks associated only to pharmaceutical products and other that can

commonly happen in every cleanroom. Due to the specificity of the risks, the objective is

to general categorize them and their causes, in order to simplify the recognition and

identification of these. The right management of risks associated to a cleanroom, due to

the particularity of this area and the greater risk for the product, is fundamental also to

match and manage, in the most proper way, all the risks of the entire organization.

Starting from the most general categorization of risks, it is possible to define:

- Accidentals risks: caused by unintentional actions, derived from carelessness,

negligence, lack of skills or other unintended causes;

- Intentional risks; caused by intentional actions.

In addition, this type of risks can be subdivided into:

- Recurrent risks: those risks which can occur in a continuous manner;

- Sporadic risks: those risks whose probability is very hard to estimate.

The occurrence of a risk can have a direct or indirect impact on different elements, as the

structure or the personnel, but most important is the impact that the product can suffer.

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All possible risks should correctly be identified and managed, starting from the definition

of the possible source of them.

Risks can derive from different sources that can be divided into:

A. External sources:

External sources of risks are those generated by the outside environment and which can

have an impact and dangerous consequences on the controlled environment itself. Indeed,

the area around a cleanroom is not a controlled space, and for this reason it has no

classification. Most of the time, the surrounding environment has characteristics

completely different from the classified cleanroom, and for this reason it can be a potential

source of risk.

The different controlled areas around the cleanroom, the material transfer and the clothing

change areas, have the function to protect and limit the entrance of any contaminants

inside the clean area. However, can happen that the conditions outside these environments

or other structural problems can anyway generate risks.

The most common risks, deriving from external sources, can be summarized as

unexpected change of environmental condition as temperature or humidity, caused by

natural or catastrophic events.

B. Human sources:

Human sources of risks are those deriving from the personnel, who is employed in the

realization of the product. Workers are identified as the first source of contamination in a

cleanroom, due to the fact that their movements and themselves generates micro and

macro airborne particles. For this purpose, exists some actions to prevent this type of

contamination, as for example the dressing procedure, carried out in the clothing change

area or some training procedures about the manufacturing processes.

Indeed, personnel, according to the type of product and its process, is trained to observe

and operate in the most appropriate manner, in order to ensure the correct execution of

the processes. These methods are at discretion of the organization, but are considered

fundamental to prevent any problem inside the supply chain.

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Despite, exists some risks related to human behaviour, which derive from:

- Few attention during the dressing procedure;

- Not good training or few attention in the application of it;

- Few attention during the execution of the manufacturing process;

- Bad use of the equipment or products;

- Few attention in the cleaning procedure of the cleanroom.

C. Environmental sources:

Environmental sources of risks are those deriving from the systems, the equipment and

the structure of the cleanroom. These elements are those which can generate most

frequently a risk and that can have the greater impact on the whole production.

Starting from the first element, the Heating Ventilating and Air Conditioning (HVAC)

system is the one which control and distribute the air in the cleanroom. As explained in

the first chapter, exist different type of controlled environment according to the type of

ventilation installed in it.

This system is constituted by a series of components, as filters and valves, which must be

periodically controlled to prevent any damage. In fact, a problem in the system can

compromise the ventilation in the cleanroom, causing an alteration of the temperature,

humidity or pressure of the environment, which has a direct and important influence on

the product. In specific, a correct use, cleaning and maintenance of all the filters allows

to ensure the right and necessary flow of air, which is fundamental to avoid the

contamination of airborne particles. The most frequent problems which can generate risks

are:

- Obstruction of filters or pipes;

- Break of filters, valves or pipes;

- Break of mechanical or electronic components;

- Insulation defects;

- Few attention in the cleaning procedures;

- General damages.

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The second environmental source of risk is the equipment installed in the cleanroom.

Every type of gear present in the controlled environment should be accurately analysed

and sterilised before entering in it. It is considered a good behaviour establish procedures

for the installation of equipment, which should provide the instruction for the sterilisation

of all elements. In addition, it is important to consider also the use of the equipment during

the production process. Any failure or non-correctly use of it can have a direct influence

to the product, generating a possible risk and contaminating it. Possible source of risk can

derive from:

- Few attention in the use;

- Break of components.

The last environmental source of risk is the structure, which include the cleanroom, the

material transfer area and the clothing change area. As explained in the first chapter, the

cleanroom is designed and constructed with specific materials and components, suitable

to be easily cleaned and to prevent the airborne particles contamination. Due to this, any

damage of the structure, as for example a crack in the floor on in the wall, constitutes the

suitable condition for the generation of contaminants, which have a direct influence on

the products.

Usually, due to the attention that requires this kind of structure, it is important to provide

constant controls and maintenance activities, to prevent any failure in the structure. The

most common problems that can generate a risk are:

- Cracks in the walls, floor or ceiling;

- Bad functioning of the doors or of their electronic systems;

- Loss of seals or silicone;

- Break of floor’s titles.

3.4 Risk Assessment

Risk assessment is a systematic process of identification of hazards and the analysis and

evaluation of risks associated with exposure of those hazards18.

18 UNI ISO 14644-2, “Cleanrooms and associated controlled environments – Part 2: Monitoring to provide evidence of cleanroom performance related to air cleanliness by particle concentration”

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This process is important in the management of cleanroom risks in order to identify the

hazards, which can affect the performances of the area and the ability to maintain the

adequate characteristics of the environment as the air cleanliness. In addition, this

procedure allows to identify the parameters and requirements necessary to provide the

evidence of the cleanroom performances, used in the Monitoring Plan.

It is possible to define five main steps to perform a risk assessment:

1. Classification of work activities;

2. Identification of hazards;

3. Estimation of risks;

4. Evaluation of risks;

5. Records of risks.

1. Classification of work activities

The first important step regards the compilation of a list of all the work tasks involved in

the activity. To obtain an accurate list it is important to consider different elements as the

products that have to be produced, the activities that take place, the people involved in

these activities, the equipment used and the different areas in which these activities are

performed. It is important that this list is compiled in the most precise way, because every

work tasks could generate a risk which can compromise all the process and most of all

the product.

2. Identification of hazards

After having defined all possible work tasks, the second step regards the identification of

all possible hazards. The identification of a risk, for definition, is the process of

determining risks that could potentially prevent the program, enterprise or investment

from achieving its objectives. In order to better carry out this phase, it is important to

collect, elaborate and use all possible information about the work tasks to identify a

hazard. Information collected can be of different types, as historical data, theoretical

analysis, informed opinions or concerns of stakeholders. All data collected should be

analysed to find all possible problems that could be happen and the associated

consequences.

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To help the identification of risks, it can be useful to answer to some questions, thanks to

which is possible to better focus risks:

Figure 3.3: Questions for the risk identification.

After having defined these basic information, it is possible to continue the risk

assessment, following the third step.

3. Estimation of risks

This step concerns with the analysis of the possible risks identified, to estimate it. This

part of the process put in relation the likelihood of occurrence of the risk and the severity

of the harm.

In order to estimate a hazard, it is possible to use a matrix, which define some categories

for the likelihood of harm and some for the consequence of it.

The severity of harm can be classified according to five different levels, which have a

correspondent score:

- Minimal damage:1;

- Minor damage:2;

- Middle damage:3;

RiskSource ?

Where ?

When ?

How ?

Consequence ?

Minimizing capability

...

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- Major damage:4;

- Catastrophic damage:5.

This categorization describes the severity of the harm, starting from the less dangerous

consequence that it can generate, which have a less score, and arriving to the most

important one, which can bring important and irreparable consequences on the whole

process, and on consequence have the highest score.

As for the severity, also the likelihood has a scale of scores, subdivided into:

- Very unlikely: 1, which can occur at last once in the working life of an individual;

- Unlikely: 2, which can occur at least once every 5 years by an individual;

- Fairly unlikely: 3, which can occur at least once every 6 months by an individual.

- Likely: 4, which can occur at least once every 15 days by an individual;

- Very likely: 5, which can occur daily

After having decided the severity and likelihood scores for every hazard, it is possible to

continue the risk assessment.

4. Evaluation of risks

The objective of this step is to put in relation the likelihood of occurrence of the risk and

the severity of the harm. For this purpose, it is important to start with a 5x5 matrix, which

crosses and combines the different scores of severity and likelihood.

The matrix has the following structure:

Severity

Likelihood

First aid

injury

Minor injury “Three day”

injury

Major injury Fatality

1 2 3 4 5

Very likely 5 5 10 15 20 25

Fairly likely 4 4 8 12 16 20

Likely 3 3 6 9 12 15

Unlikely 2 2 4 6 8 10

Very unlikely 1 1 2 3 4 5

Table 3.1: Severity and likelihood 5x5 matrix.

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The constructed matrix is composed by values funded multiplying the likelihood with the

severity. Therefore, in order to prioritize risks, it is possible to combine the scores defined

in the previous step, and then find their value through the use of this matrix.

After having attributed a grade to each risk, it is possible to organize them in order of

priority. Indeed, as it possible to understand by the matrix below, every combination of

likelihood and severity has a colour, which determine the tolerance level of the risk.

It is possible to determine three level of tolerance of risk by the score:

- Acceptable risks: from 1 to 4 scores the risk is considered very low, green colour,

or low, light green;

- Tolerable risks: from 5 to 14 scores the risk is considered medium, yellow colour,

or medium, dark yellow;

- Unacceptable risks: from 15 to 25 scores the risk is considered high, red colour.

The score attributed to each risk allows to better understand its importance and to decide

the proper action to take in order to face it. The evaluation of the risk is totally dependent

from the choice of the decision maker, who attributes each score according to its

management. Due to this, the action taken are totally subjective and the matrix is only a

useful instrument to easily develop the risk assessment.

5. Record of risks

The last step of the risk assessment regards the record of all the hazards individuated in

the process. The registration of the risks identified must contain all fundamental

information about them, in order to be easily understandable. The basic information

which should be included regard:

- The type of risk;

- The likelihood;

- The severity;

- The subjects to be affected;

- The tolerance of the risk;

- The possible solution to prevent or face the risk.

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This document can be fundamental in the management process and must be continually

improved. Indeed, at the beginning of a process, the number of possible risks is very high,

due to the fact that there are not sufficient information about it. The preparation of a well-

structured risk assessment and a constant monitoring of the process allow to maintain the

control of the situation and collect sufficient information to better understand the

development of it. This method allows to continually improve the management of the

risks, developing a situation in which the number of risks is low and controlled through a

preventive management of the process.

In order to complete the management of risks, it is important to focus the attention to

another important tool, the Monitoring Plan, which allow to keep a constant control of

the situation.

3.5 Monitoring Plan

The UNI ISO 14644-2 defines the action of monitoring as “observations made by

measurement in accordance with a defined method and plan to provide evidence of the

performance of an installation”.

The monitoring plan is a useful technique to keep a constant control to the outputs of the

risk assessment. Due to the compilation of this plan, it is possible to improve the quality

of the performances and ensure high standards in the processes. Indeed, with the

monitoring of the situation, which considers all the possible risks identified in the risk

assessment, it is possible to avoid the non-compliance situations, ensuring the continuity

of the processes.

In the cleanrooms risk management, the monitoring plan is necessary to ensure that this

controlled environment is maintaining the required conditions to respect its ISO class.

Indeed, this plan should take into account all the outputs derived from the risks

assessment, to understand critical aspects and performances and carry out the right

monitoring actions to ensure that the performance required to the cleanroom must be

respected.

The compilation of this plan should be made after the writing of the risk assessment and

have to be constantly implemented and reviewed in order to consider all possible changes

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and updating of the process. In addition, a constant update of this procedure with possible

corrective actions allows to implement the management of the risks, increasing the quality

of the performances.

Concretely, an efficient monitoring plan has to contain the following data:

- A list of all the standard parameters, as temperature, humidity and pressure, to be

monitored;

- A list of all parameters, which can affect the airborne particle concentration and

can generate consequences on the product, to be monitored;

- A description of the measurement method used to monitor all the parameters;

- A description of the instruments used, with the related certificates of conformity,

the maintenance and calibration of them;

- A description and identification of the areas monitored;

- A list with all the limits for each parameter considered, with the connected

acceptance criteria or limit;

- A description of the actions to be taken in case of the exceeding of the acceptance

criteria;

- A list of need and frequency of the cleanroom classification in accordance with

the UNI ISO 14644-1;

- The format used to register and elaborate the data;

- The frequency for the updating of the monitoring plan.

All these requirements are suggested by the UNI ISO 14644-2, and for this reason are not

considered mandatory. Despite this, in order to obtain and efficient and adequate

management of all the possible risks of a cleanroom, it is deeply recommended to follow

these specifications.

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4. Case Studies

As anticipated in the first chapter, cleanrooms are controlled environments fundamental

to produce some products, which require a determinate level of sterility in order to be

fabricated. Exists some industries, in which the presence of a cleanroom is fundamental

for some manufacturing processes. In order to better understand the functioning of these

environments and the management system that each organization adopt to manage these

areas, is important to analyse concrete realities. In the following are presented two cases

studies, which belong to two completely different industries and thanks to which it is

clearly understandable how the product and its requirements can affect the design, the

risks, and the management of a cleanroom.

4.1 Mechanical Engineering Industry: Mako Shark S.r.l.

Mako Shark S.r.l. is a company specialized in the production of composite materials for

application in military, aeronautical and automotive, industrial and medical sectors.

This firm was started in 1985 for the manufacturing of fiberglass components of

motorcycles. In the years, the company has grown, specializing in third-party

manufacturing activities, using prepreg materials as carbon, glass and Kevlar.

Today, the company counts around 40 co-workers and covers a total area of 7000 sqm,

1800 sqm of which are covered by two adjacent production units.

4.1.1 The core business: composite materials

The core business of Mako Shark S.r.l. is production of components in composite

materials for third party. The strength of the company is the ability to manage the product

in all its phases, starting from the project, until the final production, dealing with the

realization of models, moulds and all the necessary equipment and process development.

One of the important characteristics that allowed this organization to develop a strong and

solidified business is the ability to manage and realize different projects, satisfying any

kind of client. Indeed, the capacity of the planning department, joined to the managerial

abilities learned during the years, has allowed the company to be opened to different

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markets and sectors, as aeronautical, medical, defence, automotive, industrial, furniture,

sportive and other branches. In addition, the collaboration with universities and the

participation of several research projects, allows the company to be constantly growing,

looking for innovation and research.

Other fundamental characteristic of the company is the choice of the raw materials

employed in the production. Composite materials are those elements consisting of two or

more components with different mechanical, physical and chemical properties and

distinct boundaries between the components19. This combination of elements allows to

obtain a composite material whose properties are different from those of the materials

that compose it.

The elements, which constitute these kind of materials, are:

- Reinforcing phase typically long or short fibres, as glass, carbon, and Kevlar;

- Matrices, typically polymeric resin, as polyester, phenolic, epoxy and polyimide.

Mako Shark S.r.l. experience and know how allows company to be very flexible in design

of products and processes with composite materials, finding the best solution for every

project. Composite materials require specific processes and design rules to be correctly

employed in the realization of every single project in order to achieve the real

performances and the advantages of this kind of materials.

It is important to understand the conformation and the manufacturing process of Mako

Shark S.r.l., to better understand its core business.

Product development starts from design department; first step, according with the

customer, is the requirements definition in term of geometry, mechanical performances,

mass, aesthetic finish. The design process includes 3D development, modelling, material

definition, structural analysis to arrive at the final product draws. After that, before the

starting of the production, occurs the process design, that depend otherwise on the

dimension, material, number of unit to produce, aesthetic finishing. Process design

19 Advanced Mechanics of Composite Materials, Valery V. Vasiliev & Evgeny V. Morozov

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include model, mould, and curing cycle development. Mould production can be

outsourced depending on the size and the materials required by the project.

After these initial phases, the production can start and can be subdivided in to the

following steps:

1. Pre-cutting and lamination;

2. Polymerization;

3. CNC finishing;

4. Manual finishing.

1. Pre-cutting and laminating: the raw materials employed have a limited life cycle due

to their polymerization, which depends on the temperature and on the firing time.

Materials are preserved in refrigerating rooms, in which are contained for at least 3

months at a temperature of -20°. When material is extracted from the freezers, it is

unpacked from the hermetic packaging, which is used to avoid the absorption of the

humidity. Then, material is transferred to the cleanroom, in which the necessary

temperature and humidity is maintained and it can be conserved until 10 days.

The pre-cutting phase consists in the preparation of the various layers of prepreg material

at the right dimension, according to its design, necessary to adapt these layers on the

moulds.

After having prepared all the necessary layers according to the ply book, the next step is

the lamination. This operation consists in to adhere to the mould the various layers

beforehand prepared, superimposing them. This phase is carried out by an operator by

hands in a cleanroom, in order to prevent any contamination of the product. This process

can be performed in one step or more step depending on the number of layer or the

introduction of different materials or cores. After that all the layer are laminated, a

vacuum bag must be realized before polymerization cycle. The mould is enveloped with

a nylon film and it is put vacuum-sealed; vacuum bag is used to pressure the composite

material on the mould, in order to grant compaction of layer. Vacuum bag usage increase

mechanical properties of the product for this reason is used for the mayor part of the

production.

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2. Polymerization: the second step of the manufacturing process consists in the curing of

the product. The mould, enveloped in the film, is put into an autoclave. The organization

is equipped with two autoclaves, the smallest one with a diameter of 1,5 meter and a

length of 3 meters; and another one, with a diameter of 2,5 meters and a length of 5 meters.

This machine allows to choose the pressure of the chamber, which corresponds to the

pressure of compaction of the product, the time-temperature steps, and the curing time.

According to the type of material employed, to the material of the mould and the different

characteristic required to obtain the final product, the operator sets all the data of the

autoclave and then the curing cycle can start. Once that the cycle is finished and the

autoclave is cooled, it is possible to extract the mould from the chamber. Then the

operator proceeds with the opening of the nylon packaging and with the detachment of

the product by the mould.

3. CNC finishing: after the extraction form the autoclave, the following phase consists in

the finishing of the product by CNC (Computer Numerical Control) machines. In fact,

due to the process and material characteristics each composite product needs some

operation as trimming or drilling.

Mako Shark S.r.l. is equipped with two 5-axis and two 3-axis, which allows to obtain an

accurate finishing of the product, complying with the tolerances defined by the projects,

according to the needs of the clients.

4. Manual finishing: the last step consists in the finishing of the product carried out

manually by operators. Using specific equipment, the personnel deal with the finishing

of the product, which consist also in bonding, bolting, painting and polishing of the final

output.

At the end of the manufacturing process, the final product is controlled and inspected by

the quality managers, before the shipping to the final client.

The core business of Mako Shark S.r.l. is not based on the mass production, but on a great

flexibility which allows to deal with any project and to find innovative ad custom-made

solutions. The manufacturing process explained is a general overview of the management

of the organization, in order to focus the attention on a specific phase of the process, the

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pre-cutting and lamination one, which is performed in a controlled environment, a

cleanroom.

4.1.2 The cleanroom: ISO Class D

Mako Shark S.r.l. has decided in 1998 to build a cleanroom in order to increase the quality

of product and satisfy the needs to work with composite materials. As explained before,

these kinds of materials require a specific temperature and humidity to be worked, due to

their limited life cycle related to these characteristics but also a low particles

concentration in order to not contaminate the resin and to guarantee a perfect cohesion of

the prepreg layers. According to this, the cleanroom has been constructed in order to

improve the manufacturing process of the organization, guaranteeing the best work

condition.

This cleanroom is a conventionally ventilated one. The air is supplied by an HVAC

system, positioned on the roof of the plant and arrives to the cleanroom, filtered by six

filters (highlighted by the green colour in the plant).

In the cleanroom, the equipment installed is the following:

- Two plotters, used for the pre-cutting of the materials;

- Three freezers, used for the conservation of the material near the workstations;

- Several mobile workstations.

The basic data of this cleanroom are the following:

Characteristics of cleanroom

Internal Surface 137 sqm

Supplied air flow capacity 2132 m3/h

Number of air changes 5,18 1/h

Minimum temperature

Minimum relative humidity

+18 °C

≤55%

Maximum temperature

Maximum relative humidity

+27 °C

≤55%

Table 4.1: Mako Shark S.r.l. cleanroom characteristics.

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According to ISO 14644 classification and to the last updated of the norm, the following

cleanroom belongs to ISO Class 8,5, which means that the concentration of particles

respects the following ranges:

ISO Class

number (N)

Concentration of particles (particles/m3)

0.1 µm 0.2 µm 0.3 µm 0.5 µm 1 µm 5 µm

Class 8,5 - - - 11100000 2630000 92500

Table 4.2: Intermediate decimal air cleanliness class 8,5 by particle concentration.

The following image illustrate the planimetry of the cleanroom:

Figure 4.1: Mako Shark S.r.l. cleanroom planimetry.

E.U.1 Cleanroom

E.U.2 Clothing

change area

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This cleanroom is designed according to the specific needs of Mako Shark S.r.l. The most

important elements to be considered are the temperature and humidity of this area, which

are constantly monitored. Also, particle concentration is an important parameter but due

to the difficult in real time monitoring this characteristic is periodical check. Indeed, any

significant variation of these characteristics, can cause damages, compromise the

workability, loss of the technical properties of the material to the composite materials

employed in the manufacturing process.

Another important element to be considered is the contamination of the product. As

explained in the previous chapters, a cleanroom, as a controlled environment, allows to

perform specific manufacturing processes, avoiding the contamination of the product. In

this specific case, it is not important the control of the micro-contamination of the product,

but the attention is focused on the macro one. For this reason, the organization does not

provide specific procedures for the entry and exit of materials and personnel. The workers

are required only to wear a headdress, gloves, and a coat, in order to prevent the macro-

contamination and, at the same time, to protect their self during the lamination phase.

In order to understand the management of the cleanroom and of its risks, adopted by the

organisation, the following table lists all the necessities and risks associated to this

cleanroom.

Requirements Risks

Humidity control

Temperature control

Macro-contamination control

Damages to the material / personnel

Damages to the material / personnel

Damages to the material

Table 4.3: Requirements and risks of the cleanroom of Mako Shark S.r.l.

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4.1.3 The management of the cleanroom: in-house

Mako Shark S.r.l. has decided to adopt the following strategy for the management of its

cleanroom.

- Ordinary maintenance:

The ordinary maintenance is organized and planned using a maintenance program. The

responsible operator performs every activity, beyond the work time, in order to avoid the

interruption of the processes.

The ordinary maintenance concerns the following activities:

- Daily cleaning;

- Periodic control of filters;

- Periodic control of the structure (doors, floor, lights);

- Control of the HVAC system.

- Extraordinary maintenance:

All activities that regard the extraordinary maintenance are outsourced. The maintenance

that regards the structure is performed by the same organization, who provided the

construction of the cleanroom. The main activities are related to the renovation of floors,

walls, windows, and doors.

At the same time, the extraordinary maintenance related to the HVAC system is

outsourced and performed by the manufacturing company.

- Qualification of the cleanroom according to UNI 14644:

Mako Shark S.r.l., recently, has decided to completely outsourced the management of the

qualification of the cleanroom. One time per year, an external company, specialized in

certification, carries out the qualification of the cleanroom according to the ISO

classification, performing the necessary tests and controls and determining the right class

for the cleanroom. This operation provides the evidence of the class of the cleanroom,

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defining possible improvement actions in order to be in compliance with the requisite of

the norm.

- Management of risks:

the production manager, in collaboration with an external consultant, constantly performs

the management of the risk. The organisation, according to its needs, has adopted a

specific format for this management, due to the fact the production of this firm is a process

with a high level of risks. The raw materials employed, the equipment used and the

processes performed to realize the final outputs present several risks for the product itself

and for the personnel.

The management of the risks related to the entire manufacturing process is joined with

the possible risks presented in the cleanroom. Humidity and temperature, the most

significant parameters of these environment, are constantly controlled by a specific

software, which daily register all data. Associated to this software, it has been installed a

panel of alarms, which shows the parameters of the cleanroom and, in case of significant

variations, notifies them through a sound alarm.

Most of these risks can affect the materials employed in the production, and on

consequence the final product. Risks related to the personnel depend, form the most, by

the controlled environment. Indeed, significant variation of the humidity or of

temperature, especially form the area outside the cleanroom and the controlled

environment itself, can affect the health of the operators, causing problems to the whole

process.

4.2 Pharmaceutical Industry: Aerosol Service Italiana S.r.l.

Aerosol Service Italiana S.r.l., started in 1968, is a company specialised in the production

of cosmetics, pharmaceuticals, medical devices, and medical surgical devices on behalf

of a third party.

The company is constantly growing, developing systems, equipment, and the departments

in order to improve its manufacturing processes, in compliance with norms and quality

certification.

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The organisation covers an area of 14.500 sqm and counts more than 120 employees.

4.2.1 The core business: pharmaceutical products

The production of the company is focused on three main sectors, cosmetic,

pharmaceutical and medical devices one.

As a pharmaceutical company, Aerosol Service Italiana S.r.l. has to be in compliance with

different norms, due to the particularity of its products. Indeed, the firm takes attention to

the quality of its products and to the environment in which the processes take place, in

order to reach the best quality for the product and for its clients.

As firm who works for third party, the production process consists in the preparation of

pharmaceutical and cosmetic products and in the consequent preparation of the final

packaging of the products.

Due to the different processes and their variety, it has been chosen to focus the attention

on the pharmaceutical sector, in order to analyse, in the following chapter, the different

cleanrooms of the company.

The production process can be divided in the following steps:

1. Preparation phase;

2. Admixture phase;

3. Replenishment phase;

4. Packaging phase.

The company receives the raw materials, stocked in specific sterilised containers, and

they are stocked in the different warehouses. These areas are constantly controlled

through an electronic system, which registers, every day, the data related to temperature

and humidity. Indeed, all products and materials worked in the pharmaceutical sector

need to be constantly controlled. Any variation in the parameters of the environment or

any contamination can damage the product, causing a consequently damage of the final

product.

1. Preparation phase: the first step of the manufacturing process refers to the preparation

of the raw materials. Stocked materials are collected by the warehouse and brought to the

Weighing Room, an isolator area, where materials are weighted and prepared under a

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hood. Here, an operator, wearing the proper protections, as i.e. gloves, a half mask and a

suite, weighs raw materials in specific environmental conditions, under a hood, in order

to maintain the parameters of the product controlled, avoiding any risk of contamination,

which can compromise the workability of the product.

2. Admixture phase: the second phase of the process consists in the preparation of the raw

materials, beforehand weighted. This process is performed in the Preparation Room, an

isolator area, in which materials are prepared and mixed in order to obtain the final

product. As the previous phase, an operator, in a sterilised and controlled environment,

wearing the proper protection, prepares the final product, which will subsequently put in

its case.

3. Replenishment phase: this phase consists in the puffiness of the case with the relatively

final product. This part of the process is performed combining the materials previously

prepared, with gas or alcohol, according to the different final product to be obtained. Due

to the particularity of the process, the organisation has provided a strict management of

the possible risks, which can not only damage the final product, but which are dangerous

in general.

4. Packaging phase: the last phase consists in the packaging of the final product before its

shipping. Here, the final product is assembled, i.e. in case of sprays, packaged and

branded with the specific lot number and expiry date, in according to the pharmaceutical

norms. These phase, as the previous ones, are performed in different cleanrooms, in order

to maintain a controlled temperature and humidity of the work environment, avoiding any

risk of contamination of the final product.

At the end of the production process, material is stocked in the specific warehouse before

the shipping phase. Due to the particularity of this sector, any lot of material produced is

submitted to different controls. The organisation is constantly controlled by AIFA20

agency, which occupies to control any lot of material and its relative process, in order to

reduce the risk related to production process. In addition, Aerosol Service Italiana S.r.l.,

as pharmaceutical industry, complies with different norms of the sector and in specific to

20 Agenzia Italiana del Farmaco

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the GMP21 norm, which regulates the production processes of pharmaceutical

components.

4.2.2 The cleanrooms: ISO Class C

The company is equipped with four different cleanrooms of different classes and

typologies, in order to ensure the quality of the products realized, minimizing risk of

contamination. Most of the phases of the production process are performed in cleanrooms,

which allow to maintain the control of the product ad its characteristics.

The first two phase of the process, the Preparation and Admixture phases, are performed

in Isolator environments, in which personnel work under hoods. These controlled

environments have a surface of 40 sqm respectively and are served by an UTA22 system

dedicated. This system ensures a constant control of humidity and temperature and it is

equipped with high efficiency filters, in order to guarantee the required sterility level.

In order to illustrate different typologies of cleanrooms, the following table summarizes

the principal characteristics of Admixture cleanroom:

Characteristics of class D cleanroom

Internal Surface 32.02 sqm

Material transfer area 6.14 sqm

Clothing change area 1.85 sqm

Supplied air flow capacity 4000 m3/h

Exhausted air flow capacity 3100 m3/h

Replacement air flow capacity 4000 m3/h

Minimum temperature

Minimum relative humidity

+18 °C

40%

Maximum temperature

Maximum relative humidity

+24 °C

65%

Table 4.4: Class D cleanroom characteristics.

This isolator environment is designed according to the principles of the GMP norm, and

it belongs to the following class:

21 Good Manufacturing Practices. 22 Air Treatment Unit.

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Table 4.5: Air cleanliness class D by particle concentration.

Class D, as explained in the second chapter, refers to the GMP norm, and corresponds to

class 8 of the ISO 14644, at rest condition.

The other phases of the process are performed in two other cleanrooms, which have

respectively class C and D. In the following it has been chosen to analyse the controlled

environment with class C.

In this type of cleanroom, the organisation performs the Replenishment and Packaging

phases. These steps of the process are realized in two different areas, and cover a total

surface of 84 sqm. The relative HAVC systems are positioned on the roof due to their

dimension and to their easier accessibility, which allows the necessary maintainability.

The products realized in this controlled environment require a higher level of sterility

than the others, and for this reason the concentration of airflow particles permitted is

lower than in the other cleanrooms.

The following table details the characteristics of this area:

Characteristics of the class C cleanroom

Replenishment area surface 37 sqm

Packaging area surface 46,7 sqm

Clothing change area and Material transfer area 19.5 sqm

Supplied air flow capacity 7270 m3/h

Replacement air flow capacity 2340 m3/h

External project conditions

Summer Temperature and Relative humidity

Winter Temperature and Relative humidity

+32 °C – 50%

-6 °C - 50%

Internal project conditions

Summer Temperature and Relative humidity

Winter Temperature and Relative humidity

+24 °C – 50%

+ 20 °C - 50%

Table 4.6: Class C cleanroom characteristics.

Maximum permitted number of particles per m3 equal to or greater than the

tabulated size

At rest In operation

Grade 0.5 µm 5.0 µm 0.5 µm 5.0 µm

D 3520000 29000 Not defined Not defined

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This type of cleanroom, according to EU GMP norm, belongs to class C, and has the

following characteristics:

Maximum permitted number of particles per m3 equal to or greater than the

tabulated size

At rest In operation

Grade 0.5 µm 5.0 µm 0.5 µm 5.0 µm

C 352000 2900 3520000 29000

Table 4.7: Air cleanliness class C by particle concentration.

For what concerns the ISO 14644, class C of the GMP norm corresponds to the class 7.

The following image illustrate an exemplifying planimetry of Aerosol Service Italiana

S.r.l. cleanroom.

Figure 4.2: Aerosol Service Italiana S.r.l. cleanroom planimetry.

E.U.1 Cleanroom E.U.3 Material

transfer area

E.U.2 Clothing

change area

E.U.4 Storage room

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Aerosol Service Italiana S.r.l. has designed and developed a management system in order

to continually monitor the condition of the cleanrooms, avoiding any possible risk. In

addition, the organisation has trained all the personnel involved with specific procedure

to control and register the most important environmental parameters.

Indeed, any area of the firm is equipped with Magnehelic, a pressure gauge which

indicates the temperature and humidity of the area. Before the start of the production, the

procedure provides that the operator writes in a pre-compilated format, called Logbook,

the data about the internal conditions of the cleanroom. In case of any variation, which

exceeds the required work condition of the area, the operator must warn the supervisors,

who have to act in order to solve the problem, avoiding a downtime of the production.

As cleanrooms, all other parts of the firm are constantly controlled by a system of

electronic devices, which register all the necessary environmental parameters. These data

are daily elaborated using a specific software, and then analysed. This procedure allows

to monitor the final product during all the production process and also when it is stocked

in the warehouse, before the shipping phase. Any variation of the parameters, which is

considered significant and dangerous for the product, has to be analysed and resolved.

This kind of control on the product is considered fundamental in a pharmaceutical

industry, where the final product needs specific condition to be worked. The organisation

is continually monitored by the external responsible organisations, as AIFA, and should

comply with different pharmaceutical norms, in order to produce high quality products.

The procedure adopted by the organisation are decided according to the needs of the

product; personnel is trained in order to ensure the respect and the right execution of the

processes. The particularity of the product realized and the work conditions required by

the product itself have established the guidelines for the design of the organisation

cleanrooms.

The following table illustrates all requirements and risks associated with the product,

which have driven the design of these environments:

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Requirements Risks

Humidity control

Temperature control

Micro-contamination control

Sterility control

Damages to the product / personnel

Damages to the product / personnel

Damages to the product

Damages to the product

Table 4.8: Requirements and risks of the cleanroom of Aerosol Service Italiana S.r.l.

4.2.3 The management of the cleanroom: outsourcing

Aerosol Service Italiana S.r.l. has decided to adopt the following strategy for the

management of its cleanrooms.

- Ordinary maintenance:

The ordinary maintenance is managed in two different way. For what concerns the

ordinary cleaning, the organisation, according to the principles of the norms, has adopted

an internal procedure. Indeed, trained personnel, using specific products and equipment,

perform the cleaning of the different controlled environments. This maintenance can be

divided into three different steps:

- Daily cleaning, which consists in the basic cleaning of the environments;

- Weekly cleaning, which consists in a more complete cleaning of the floor and the

environments;

- Monthly cleaning; which consists in the entire sterilization of floors and walls;

- End of production cleaning, which is performed when the production of a lot ends

and begins the production of a different product.

The ordinary maintenance, which consists in the control of the structure, the systems, and

the renovation of the structure, is performed by the producer firm of the cleanroom.

Indeed, due to the particularity of the processes and the high quality required in this sector

Aerosol Service Italiana S.r.l. has chosen to outsource all the maintenance. This choice

guarantees the organisation to maintain in the most proper way the structure, ensuring a

higher quality of the environments, systems and on consequence of the final product.

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Besides the routine controls on the structures to prevent and avoid any problem on the

production, the external firm, two times per year, renovates all the cleanrooms,

refurbishing the entire environments and the surrounding areas.

At the same time, ordinary maintenance related to the HVAC systems is outsourced. The

organisation carries out the routine controls on the different systems, keeping a constant

control. Indeed, a specific electronic system signals any damage on the structure. This

management is considered fundamental in this organisation, due to the fact that any

damage to the system can cause a variation of the environmental conditions. Significant

variations can cause a damage on the product or a downtime of the entire production.

- Extraordinary maintenance:

Extraordinary maintenance is managed in the same way of the ordinary one. In case of

problems, trained personnel of the organisation intervene in order to evaluate the situation

and localize the malfunction. After that, the responsible opens the procedure for the

extraordinary maintenance and call the relative producer.

Aerosol Service Italiana S.r.l. has decide to manage maintenance activities outsourcing

them. Due to the variety of maintenance activities and the attention that these

environments require, the company has draft an annual tender with the outsourced firms.

This contract details the different ordinary maintenance activities that the producer

companies have to perform during the year, according to the needs of the client.

- Qualification of the cleanrooms according to EU GMP norm and ISO 14644:

The classification of the cleanroom is performed by the engineering department of

Aerosol Service Italiana S.r.l. Indeed, the organisation has qualified and trained

engineers, who, with the specific equipment, perform every year all the necessary tests in

order to define the quality of the environments and their classification. The company, at

the same time, is constantly under the control of the national pharmaceutical institution,

which periodically require reports and data about all the production.

- Management of risks:

Risk presented in a pharmaceutical industry can be different, and their management is

complex. Raw materials used during the production can be dangerous, and any damages

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that can occur can cause problems to the structure and to the final product. For this reason,

Aerosol Service Italiana S.r.l has adopted a method to manage risks connected to the

product, to the entire structure, to the systems and to the cleanrooms. The system adopted

consists in the prioritization of risks according to the Risk Matrix. After the identification

of the possible risks, source of risks and their consequences, the company drafts a Risk

assessment, in order to guarantee a constant control of them. This document is constantly

updated according to the needs of the company and to the continuous improvements

derived by the risks occurred during the years. In addition, this management of risks

allows to reduce the probability of occurrence of them, avoiding damages on the final

product.

4.3 Case studies comparison

The two companies analysed, Mako Shark S.r.l. and Aerosol Service Italiana S.r.l., are an

example of how the management of a cleanroom can vary. Indeed, the type of production,

the needs of the manufacturing process and the products itself, are key factors, which

influence the design of a cleanroom.

A difference between these two companies to highlight is the way in which their

cleanrooms, of the same ISO class, differs in use, structure, and maintenance.

Cleanroom’s use:

Mako Shark S.r.l. Aerosol Service Italiana S.r.l.

The cleanroom of the firm is positioned at the

beginning of the manufacturing process. In this

controlled environment are performed some of the

most important phases of the process. The raw

materials used can be worked only under specific

environmental characteristics, guaranteed, in this

case, by the cleanroom. The cleanroom allows to

have a constantly control of temperature, humidity,

and macro-contamination.

Most of the phases of this organisation are

performed in cleanrooms. Indeed, the firm

operates in the pharmaceutical sector, which, due

to the particularity of the product, requires

controlled and sterilised environments. These

areas allow to have a constant control on

temperature, humidity, and micro-contamination.

Table 4.9: Comparison between Mako Shark S.r.l. and Aerosol Service Italiana S.r.l. on cleanroom’s use.

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Cleanroom’s structure:

Mako Shark S.r.l. Aerosol Service Italiana S.r.l.

The conformation of this cleanroom is designed

according to the needs of production. Indeed, this

cleanroom does not have a material transfer area or

a clothing change area, which are not considered

fundamental for the structure. In addition, entrance

and exit are not regulated by an electronic system,

but personnel pass through an entry cubicle or a

sliding door, used also for the movement of

products and materials. This conformation has

been considered appropriate by the organisation,

who objectives are the control of humidity,

temperature, and macro-contamination. The mayor

part of installed equipment in it is not fixed, and

spaces are distributed according to the type of

production, which can frequently vary.

These cleanrooms reflect the most traditional

structure. All entrances are regulated by electronic

systems and are preceded by material transfer areas

and clothing change areas. Due to the high risk of

contamination, there are specific procedure, which

regulate the entrance of personnel and materials.

The surfaces of cleanrooms are proportionated,

according to the type of production and to the

equipment installed in them. Systems installed are

equipped with high performances filters, which

allow to control the high risk of micro-

contamination of the final product.

Table 4.10: Comparison between Mako Shark S.r.l. and Aerosol Service Italiana S.r.l. on cleanroom’s structure.

Cleanroom’s maintenance:

Mako Shark S.r.l. Aerosol Service Italiana S.r.l.

The company has decided the maintenance of the

cleanroom according to its needs. Indeed, ordinary

maintenance is performed by the responsible

personnel, trained to fulfil the needs of the

organisation and to respects the requirements of

the cleanroom. General maintenance to the HVAC

system is performed by the producer, while the

ordinary controls and monitoring activities are

insourced. Finally, extraordinary maintenance is

performed by the producer organisations.

The organisation manages the maintenance of its

cleanrooms through a tender. This annual contract

is established with a cleanroom producer and

regulates the ordinary and extraordinary

maintenance. The organisation has adopted a

system of books, in which daily the responsible

personnel should register any control, maintenance

activity or problem. In addition, the firm has

decided to establish a system of tickets, through

which manages, registers, and monitors any

extraordinary maintenance. This choice of

management allows to have the total control of the

situations, and a complete documentation, useful

to improve the quality of the organisation.

Table 4.11: Comparison between Mako Shark S.r.l. and Aerosol Service Italiana S.r.l. on cleanroom’s maintenance.

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5. General cleanroom maintenance

Maintenance is defined as: “The combination of all technical and associated

administrative actions, including supervision actions, intended to retain an item in or

restore it to a state in which it can perform its required function. This required function

might be defined as stated condition”23.

The main objective of maintenance is the prevention of breakdown during operations,

ensuring the safety of the work environment. Indeed, maintenance avoids the

deterioration of equipment and structure, which can cause problems to the manufacturing

process.

In order to perform the adequate maintenance actions, it is important to understand and

identify all requirements of the items to maintain. Requirements depend on the

characteristics of the products and are defined according to their life cycle24.

Exist different type of maintenance, and their choice depends on the needs of the item to

be restored. In order to perform and manage in the proper way maintenance actions, it is

important to define a Maintenance Plan25, which allows to constantly control and perform

all maintenance actions.

The correct management of maintenance is fundamental in order to fulfil all needs and

requirements, avoiding possible risks and criticalities. Indeed, associated to maintenance

exist several possible criticalities, which can have different nature. From one side, as

explained in Chapter 3, exists different type of risks, associated to the structure or to the

items to maintain. From the other side, risks and criticalities are related to the maintenance

itself, and to the fact that the wrong or not correctly managed performance of maintenance

can lead to some dysfunctions.

Cleanrooms, as controlled environments, have different requirements and criticalities,

defined by the product and by the manufacturing process. The definition and the choice

of the correct maintenance for a cleanroom has to be chosen in relation to the different

23 British Standard Glossary of terms (3811: 1993). 24 Product life cycle is defined as a process that follows four different stages that a product encounters: introduction stage, growth

stage, maturity stage and decline stage. 25 A structured and documented set of tasks that include the activities, procedures, resources, and the time scale required to carry out

maintenance. (UNI EN 13306:2010, Maintenance terminology)

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requirements of the product, the manufacturing process and the entire firm. For these

reasons, it is important that the cleanroom’s maintenance will be perfectly integrated with

the general one, in order to avoid possible management problem to the entire organisation.

In order to take the correct choice for the type of maintenance and its correct management,

it is important to analyse the general market of cleanroom’s services and the possible

maintenance requirements and criticalities.

5.1 The market of cleanroom services

Cleanroom services means all services related to the field of cleanroom, starting from the

producers, to the company who offer maintenance services.

Due to the particularity of the product analysed, it is important to understand how this

sector is organized and managed, its strong and weak points, and the possible lacks in

terms of services.

It is possible to analyse the organisation of this sector through three main elements:

a) the producers;

b) the maintenance technicians;

c) the certification authority.

a) the producers: exist several firms specialised in the production of components for

cleanrooms. These organisations produce several components for cleanrooms as

walls, doors, false ceiling, glasses, and furniture.

The main services offered by these companies are divided in design, planning and

installation of the components produced. Due to the particularity of the sector, every

project is realized as unique. Indeed, according to the different requirements of the

client, the producer develops a project made to order, customizing every detail for the

specific needs of the product and the process.

The organisation follows every step of the process, without outsourcing any activity.

Indeed, the particularity of the product requires a high level of experience and

technological knowledge, basic conditions to understand and fulfil the needs of the

client.

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b) the maintenance technicians: as demonstrated with the case studies, the

maintenance can be managed in different way, according to the needs and the

objectives of the organisation. As explained in the previous chapters, the maintenance

required could be vary according to the ISO class of the cleanroom, but exist some

basic procedure that are in common with all cleanrooms.

As the market demonstrates, the maintenance of the cleanroom’s structure is

frequently managed by the producers. Indeed, the particularity of the product requires

the experience and the technical capacity of the producer, who is able to perform the

adequate maintenance according to the need of the structure and to its life cycle.

To obtain an adequate manage of all type of maintenance, it is becoming more

common the writing of a contract, tender, between producer and client. The drawing

up of this contract allows to have a constant control and a better management of the

maintenance services. The customer can decide the type of maintenance and its

frequency, or in alternative, can entrust the producer to the choice of the technical

decisions, detailing only a list with all needs of the organisation.

c) the certification authority: certification means all tests and procedures established

by the ISO UNI 14644, in order to define and establish a ISO class for the cleanroom.

Tests and control are usually performed by specific organisation, who are specialised

in test and monitoring of cleanrooms, according to the standards. Indeed, procedures

are performed with the use of a specific equipment, through which technicians can

collect samples of air to estimate the airborne particle concentration, can measure the

airflow of filters, and can analyse the different pressure between external and internal

environments.

Due to the specificity of these procedures and to the frequency to which the norm

requires the certification, this service is offered by autonomous entities, which usually

define a contract for the furniture of this facility.

The market of cleanroom services is well structured and managed. The specificity of the

product requires that the different services offered are divided according to the different

expert technicians or consultants. Activities related to cleanroom are frequently

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outsourced, because the organisation usually does not have the know-how to correctly

perform the different maintenance activities.

The strong point of this market is related to the fact that the producers are not only

manufacturers, but establish a relationship with the client also after the completion of the

project. Their knowledge about cleanrooms allows that maintenance activities will be

performed in the best and correct way, according to standards and requirements of the

client.

Instead, a weak point of this market is related to the specificity and variety of

requirements and needs, which does not allow organisations to be autonomous in their

management. In addition, it is difficult to establish and organize common maintenance

activities, general and adaptable for all cleanroom. Maintenance activities and their

management are specific for every cleanroom, and are defined according to the

requirements and criticalities of the product and the manufacturing process.

5.2 The cleaning

Cleaning is defined as “the act of removing dirt or something undesirable”26. Due to the

necessity to have a sterilize environment and to the high risk of micro and macro

contamination, cleanrooms cleaning is the most important maintenance activity.

Cleanroom cleanliness depends on several factors, among which the efficiency of the air

filtration system, the number of particles generated by workers, machines, products and

equipment and the efficiency of the cleaning activities.

UNI ISO Standard 14644, Annex F, gives some guidelines about the cleaning method,

suggesting a division in steps for the cleaning activity:

- Step 1 - gross cleaning: removal of particles >50 µm;

- Step 2 - precision cleaning: removal of particles 10 – 50 µm;

- Step 3 – accurate cleaning: removal of particles <10 µm.

26 Collins English Dictionary

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Every company decides its cleaning strategy, according to the manufacturing process and

product requirements. Indeed, the specificity of maintenance activities can vary according

to the type of risks identified for the specific production. An organisation operating in the

pharmaceutical of food sector needs more attention on the micro contamination, while

other sectors as the engineering one, requires a higher attention on the macro

contamination.

Regardless, most important common objective is the removal of micro and macro

particles, with the removal and killing of bacteria. This goal can be achieved through

some basic elements to take into account, that has to be implemented by each

organisation, according to their specificity.

These elements are the following:

1. Cleaning strategy;

2. Cleaning equipment;

3. Protective equipment;

4. Personnel training;

5. Cleanliness evaluation.

1. The strategy: many companies decide to apply a stepwise strategy of cleaning, divide

into three main levels:

- Level 1: frequent cleaning of entrances, halls, and offices;

- Level 2: thorough and frequent cleaning of the surrounding environment of the

cleanroom;

- Level 3: very careful and thorough cleaning of clothing change area, material

transfer area and cleanroom itself.

- Level 4: deepened cleaning of equipment and machines used during the

manufacturing process.

This strategy has to be implemented according to the needs of the manufacturing process,

taking into consideration that cleaning have to be performed during the no-production

activity, to avoid the risk of product and environment contamination.

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2. Cleaning equipment: any equipment brought into cleanroom can generate micro or

macro particles, which can contaminate the environment and the product. For this reason,

any equipment used into cleanroom should have a low degree of particle release.

Exists some equipment materials, which cannot be used in the cleanroom, due to the

linting that release, causing contamination. A clear example of one of this material is the

cotton.

Specific equipment, which can be used for cleanroom cleaning, is the following:

- Lint free wipers, mops, dry and wet vacuum cleaners with HEPA filters;

- Lint free ladders, buckets, and wringers;

- Lint free cleanroom garments;

- Lint free gloves, finger cots, pliers, shoe covers, beard covers, face masks;

- Lint free wipes and mops.

There are basic precautions that have to be observed during cleanroom cleaning, some of

them are highlighted by standards. For example, any equipment used for this maintenance

activity is dedicated to cleanroom environment and for this reason cannot be used for the

cleaning of other areas. In addition, any cleaning product or disinfectant can leave

residues on surfaces, which can generate contamination. For this reason, any liquid

applied to remove residues should be residues itself, to minimize the risk of

contamination.

All these cleaning measure can vary according to the product needs, the sector and type

of risks that can occur.

3. Protective equipment: one of the first source of contamination is the worker.

Contamination generated by an individual depends on several factors, among which its

activity, its health condition, and its garment.

For these reason, it is very important to define and choose the adequate gear, to protect

the environment from particles generated by personnel. The right equipment has to be

chosen, according to the needs of the cleanroom, and in specific, to the type of risks which

is subjected. For example, to avoid the macro-contamination risk, can be sufficient to

wear smock and headdress, while to protect the environment by micro-contamination,

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can be necessary to wear more sanitary devices as: gloves, mask, tracksuit, headdress,

and booties.

4. Personnel training: due to the specificity of the environment and the high attention that

the cleanroom cleaning requires, it is necessary to establish some procedures. Procedures

can regard the execution of cleaning activities and the wearing before the entrance in the

cleanroom.

The definition of a procedure is not sufficient to ensure its right execution. For this reason,

it is fundamental that the organisation provides training courses, to instruct personnel

about the correct execution of them. Bad instructed personnel, or the absence of

procedures, can generate several risks. Indeed, the wrong execution of a maintenance

activity or of one of its steps, can generate different kind of contamination, which can

have direct effects on the product and the entire process; for this reason after any training

is recommended a specific test to evaluate personnel skills.

5. Cleanliness evaluation: in order to understand and evaluate the cleanroom cleanliness

and the right execution of cleaning activities, exist some methods:

- UV light;

- Sticky tape;

- Rinse of cleaned areas, followed by analysis of particle content and number of

microorganisms;

- Determination of particle content of cleanroom air.

The application of these methods of analysis can ensure the cleanliness and sterility of

the environment, reducing the risk of contamination.

5.3 Cleanroom functional plans

Cleanroom is composed by different environmental units, each of them has specific

functions, characteristics and environmental conditions. The relationships between

environmental units and their disposition can have a direct impact on maintenance.

Indeed, due to their specific characteristics and requirements, the management and

execution of maintenance in an environmental unit can vary respect to another.

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For these reasons, it is important to understand the functional plan of a cleanroom, taking

into consideration all environmental units that compose it. These information allow to

better organize maintenance activities, taking attention to all possible necessities or risk

factors that can be generated by the environment.

The number, the type and the disposition of environmental units can vary according to

the needs of the manufacturing process. However, exist four basic environments, which

is possible to find in all cleanrooms:

- E.U.1: Cleanroom;

- E.U.2: Clothing change area;

- E.U.3: Material transfer area;

- E.U.4: Storage room.

The following schemas illustrate some examples of functional plan, according to different

environmental unit dispositions:

Figure 5.1: Examples of cleanroom functional plans.

E.U.1

E.U.2 E.U.3

E.U.4 E.U.1

E.U.2 E.U.3

E.U.4

E.U.2

E.U.3

E.U.1

E.U.1

E.U.2

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In order to organize and perform in the correct way maintenance activities, is necessary

and fundamental to take into account the disposition of the different environments that

compose it, and their access. The order of access to the environmental units, or the

disposition of them can vary the execution of maintenance and the risks that can occur in

a cleanroom.

Each maintenance activity can be performed in one or more cleanroom area, and can

generate several risks. This means that will exist an area that could be riskier than other.

In addition, if the highest risky environmental unit corresponds to the first one that is

crossed during the execution of maintenance, risks will be propagate also in the other

areas and will affect the entire cleanroom, worsening. The analysis of these factors can

allow the identification of risky areas and the consequently improvement of maintenance

organisation, in order to avoid or reduce the probability and the impact of risks.

This analysis, considered fundamental in the organisation of maintenance activities, can

lead to different scenarios, that can vary according to the different type of cleanroom.

5.4 Maintenance requirements and criticalities

Maintenance activities and, on consequence, Maintenance Plan is defined according to

the different requirements of the item to unkeep. An incorrect respect of these

requirements or a wrong management and execution of maintenance, can lead to

criticalities formation. In order to ensure the correct execution of maintenance, respecting

cleanrooms needs, it is important to take into consideration both criticalities and

requirements.

In cleanroom sector, requirements are defined by the product, which establish the

guidelines for the design and manage of the cleanroom. Indeed, as specified in the

previous chapters, is the product the focus of the cleanroom. Its workability and the

correct execution of the manufacturing process depend on the environment in which it is

produced.

The characteristics of a cleanroom are defined according to the needs of the product, and

on consequence, the service activities performed should planned according to the

different requirements. This means that it is difficult to define a general Maintenance Plan

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adaptable to all cleanrooms. However, it is possible to define some basic general

requirements, which must be observed and respected for all controlled environments.

Requirements can be split into two different types:

1. requirements of the structure;

2. requirements of the systems.

1. Requirements of the structure: structure indicates the general environment and includes

all the structural parts that compose it, as walls, windows, floor, and doors. As explained

in the first chapter, a cleanroom is constructed with specific materials and components.

These elements are chosen according to the needs of the environment and have specific

characteristics.

General and unavoidable characteristics of the structure are the following:

- Functionality;

- Durability;

- Cleanability;

- Maintainability.

These characteristics, according to the concept of maintenance, become basic and

fundamental requirements, that must be taken into account during the definition of a

maintenance plan.

Functionality: the structure should be functional to ensure the correct performance of the

manufacturing process. It is important that all components of the structure follow

standards, are correctly designed to fulfil the needs of the production, and constantly

controlled, in order to avoid any problem, which can cause a damage to the product or to

the process. A constant and preventive maintenance can fulfil this requirement.

Durability: the structure must be designed to resist in time, avoiding problems to the

manufacturing process. This requirement can be ensured through a preventive

maintenance, which allows to extend the life cycle of all structural parts.

Cleanability: all parts of the structure must be constituted by materials, which are easy to

clean. The sterility of the cleanroom is ensured by a constant and specific cleaning of all

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the structure. This requirement can be fulfilled through an ordinary maintenance, which

should consist in the proper and specific procedure for cleaning. As specified in the

previous chapters, these procedures can vary according to the ISO Class of the cleanroom

and to the type of manufacturing process.

Maintainability: this requirement indicates the ability of an item to be restored or

maintained. This condition is defined during the design phase, when the project is in

developing. The objective of the constructor should be to design a functional and suitable

environment, in which it is possible to perform in an easy way all necessary maintenance

activities. For this reason, a cleanroom should be designed according to the needs of the

product and the manufacturing process, taking into account also maintenance activities.

Indeed, this controlled environment needs a constant control and maintenance, which

have to be performed in the most comfortable way, without causing any problem to the

process.

2. Requirements of the systems: as systems, it means all elements which constitute the

airflow system, the electrical system and other equipment in a cleanroom. A correct and

constant maintenance of these elements ensure a safe and suitable environment for the

personnel, and ensure the continuity of the manufacturing process, avoiding any

breakdown for the production.

Requirements related to the systems are:

- Functionality;

- Maintainability;

- Short recovery time;

- High quality components.

Functionality: systems designed for a cleanroom must be functional to ensure that some

parameters, as for example, humidity and temperature, be always constant, without

causing any damage to the product. For this reason, it is necessary to perform a constant

control and a preventive maintenance, to ensure the correct functionality of all systems.

Maintainability: as for the structure requirements, it is fundamental that all systems are

designed and positioned to ensure an easy maintenance of them in case of necessity. All

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elements must be positioned in a correct space, where all maintenance activities can be

performed without any stop to the manufacturing process and without any difficulty for

the specialised personnel.

Short recovery time: due to the different characteristics of this controlled environment, it

is fundamental that the conditions inside it remain constant. For this reason, it is important

that, in case of any damage or problem to the system, the conditions do not change and

the manufacturing process does not stop. This means that the recovery time should be

near to zero, in order to avoid any production suspension. A minimum time to zero can

ensure the continuity of the system functioning and, on consequence, of the

manufacturing process. This continuity can be ensured through a constant control and a

preventive maintenance on the systems, which can avoid any risk of breakdown.

High quality components: all system presented must ensure that the cleanroom is a safety

environment for the workers and also for the manufacturing process. As illustrated in the

previous chapters, exist different risks associated to this controlled environment, which

can be generated by the outside environment, by the manufacturing process or by the

cleanroom itself. An important requirement is that all systems and equipment installed in

a cleanroom ensure the safety of the environment and the personnel. This safety can be

ensured performing a constant control on the system, joined with a preventive

maintenance, according to the life cycle of all elements.

Criticality means any problematic situation, which can cause damages to the

manufacturing process, to the product or to the personnel. During a maintenance activity,

it is possible to run into a dangerous situation, which can cause a stop of the production.

For this reason, it is fundamental understand and identify all possible criticalities, acting

in the appropriate manner.

After a general identification of possible cleanroom requirements, it is necessary to

consider possible basilar criticalities. Criticalities are correlated to the maintenance

activities and to their requirements. Indeed, they can occur when maintenance is not

performed in the correct way, or when any maintenance requirement is not considered.

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The identification of risks and the recognition of their factors, allow to understand

possible criticalities and take preventive measure, necessary to minimize or avoid any

possible problematic situation.

Due to the specificity of cleanroom environments, and to the different aspects to consider

during maintenance, criticalities can vary among sectors and products. Any maintenance

activity can produce different risks and for a complete recognition of them, it is necessary

to analysis step by step all maintenance actions, identifying all factors that allow their

generation.

However, it is possible to recognize some basilar risks, to whom cleanrooms can be

subjected:

- Contamination;

- Inaccessibility;

- Non-cleanability;

- Failure.

Contamination: the most relevant cleanroom risk is the contamination. This criticality can

be generated by several factors, as micro or macro particles, produced by personnel,

equipment or process. Effects caused by this risk can affect the product contaminating it

or changing the environmental conditions in which it is produced. The importance and

the effects of contamination vary among different sectors, due to the level of sterility

required by the product. For these reason, becomes fundamental minimize or totally avoid

this criticality, adopting different possible solutions, as the appropriate dressing procedure

to avoid personnel contamination.

Inaccessibility: accessibility to structure, equipment and systems allows to correctly

perform maintenance, ensuring maintainability of them. Accessibility to cleanroom is

defined during the design phase, when it is fundamental to take into consideration all

needs of maintenance, to ensure its correct execution. Indeed, any difficulty caused by

inaccessibility to structure and its systems make complicated perform in the correct way

maintenance activities, generating other possible criticalities, as contamination or

failures.

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Non-cleanability: structure, systems and equipment should be chosen and designed to be

easily cleaned, in order to ensure the correct cleaning and sterilization of surfaces. The

non-cleanability of materials can generate the growth of microorganisms, and the

formation of macro and micro contamination, dangerous elements for the product. This

risks can be prevented choosing, during the design phase, rights materials of construction,

adequate to cleanroom requirements. In addition, this risks can be minimized choosing

the right cleaning products and equipment, functional to avoid any contamination

problem, ensuring the right execution of cleanroom cleaning.

Failure: the incorrect execution of maintenance can cause structure and system failures.

A wrong management of maintenance activities can cause this criticality. Indeed, the

incorrect training of personnel, the absence of specific maintenance procedures or the

inexperience of workers can lead to problems during maintenance execution, causing a

degradation of the structure and systems. This criticality should be minimized during the

definition of a Maintenance Plan. In fact, structure, and systems characteristics define the

requirements of them, giving necessary information about their maintenance needs.

These general and basic requirements and criticalities cannot be sufficient to fulfil

cleanroom needs and define the right maintenance plan. These concepts are a base from

which it is possible to start a deepened analysis about maintenance activities, in order to

identify all risks and possible solutions to adopt. As specified in the previous chapters,

this analysis can vary according to the sector and the type of product realized in the

cleanroom.

It is important to highlight that these basilar requirements and criticalities have been

generalized, in order to give a basic knowledge of maintenance. Each concept, focalized

on cleanrooms, should be amplified, and analysed in specific. Indeed, due to the

particularity of the subject, each concept assumes a different connotation respect to its

application on a general and standard structure. The basic concept of maintainability of

structure, usually defined as “the ability of an item under given conditions of use, to be

retained in, or restored to, a state in which it can perform a required function”, assumes a

different meaning if focalized on cleanroom needs. Indeed, to better apply this

requirement, it is necessary to take into consideration several characteristics, which have

a relevance on cleanroom maintenance, as the necessity to not contaminate the

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environment during maintenance or the necessity to respect the correct dressing

procedure during the execution of maintenance activities.

General cleanroom requirements and criticalities

Structural requirements - Functionality

- Durability

- Cleanability

- Maintainability

System requirements - Functionality

- Maintainability

- Short recovery time

- High quality components

Criticalities - Contamination;

- Inaccessibility;

- Non-cleanability;

- Failure

Table 5.1: General cleanroom requirements and criticalities.

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Proposal Part

6. Proposal of a framework for identifying risk factors

connected to maintenance activities

Purpose of this analysis is to propose a framework for the identification of risk factors,

connected to maintenance activities. First objective was to define maintenance tasks,

which define and contain different maintenance activities, grouped by typologies of

maintenance. Then, starting from the definition of tasks, every maintenance activity was

brought up into steps. These steps contain all passage necessary to perform in the correct

way the activity, and indicate the environmental unit in which the step is performed.

Finally, every single step has been analysed, according to one or more possible risks

factors, which can occur during its execution.

Risks factors has been divided into two main categories:

- Personnel, which are connected to workers, who execute maintenance activity.

These factors can be directly generated by the employee, or in alternative, can

regard the workers and have an effect on them;

- Equipment, which are connected to items used during maintenance activities as,

for example, cleaning products.

For each risk factor, has been defined one or more possible solutions to adopt, in order to

delimit or reduce the risk. These possible solutions are divide into the following

typologies:

- Personnel, for solutions to be adopted toward maintenance workers;

- Equipment, for solutions to be adopted toward maintenance gear;

- Project, for solution to be adopted during the design phase of cleanroom.

In specific, the framework can be divided into two main passages. The first one is the

definition of general maintenance information and contains the following data:

- Maintenance tasks;

- Maintenance activities;

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- Explanation of maintenance activities;

- Environmental units where the activity is performed;

- Frequency of the maintenance activity;

- Executor of the maintenance activity.

Every data has a specific code, which allows to summarize all information in a useful and

easily way.

The second part of the framework aims to enter in detail with maintenance information,

and for this reason contains the following information:

- Maintenance activities;

- Maintenance steps;

- Risks;

- Personnel risk factors;

- Equipment risk factors;

- Personnel possible solutions;

- Equipment possible solutions;

- Project possible solutions.

A concrete and real applicability of this framework is given in the following chapters,

where through an analysis about the two case studies, has been applied this tool for the

management of maintenance.

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7. Proposal of a framework for identifying risk factors

connected to maintenance activities: application to Mako

Shark S.r.l.

As explained in the fourth chapter, Mako Shark S.r.l. is a company operating in the

mechanical engineering sector. Part of the manufacturing process of the factory is

developed in a cleanroom, in which the control of temperature, humidity and pressure

allows the workability of composite materials, raw material used in the production.

7.1 Environmental units

The cleanroom is composed by two environmental units27, which have the following

characteristics:

Name Characteristics

E.U.1 Cleanroom - Surface: 137 sqm

- Temperature: +18°C / +27°C

- Relative Humidity: ≤55%

- ISO Class: 8.5

- Function: Execution of pre-cutting and laminating phase.

E.U.2 Clothing change area - Surface: 1.65 sqm

- Temperature: +18°C / +27°C

- Relative Humidity: ≤55%

- ISO Class: 8.5

- Function: Execution of the dressing phase before the entrance in the

cleanroom.

Table 7.1: Mako Shark S.r.l. environmental unit characteristics.

27 Environmental unit: defined space, designed to allows the execution of activities compatible with each other.

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The functional plan of these environmental units is the following:

Figure 7.1: Mako Shark S.r.l. functional plan.

The two environmental units are connected by one doorway, highlighted by the red arrow.

7.2 Tasks and activities

Ordinary maintenance of the cleanroom is executed by internal workers, while

extraordinary one is managed through a contract with an external company, the

constructor of the cleanroom.

Maintenance activities are grouped into the following tasks:

Tasks Activities

Removal of macro-contamination - Empty the machine plans

- Removal of material and equipment

- Empty the garbage containers

Equipment cleaning - Removal of macro-contamination

- Clean machines, equipment, mobile workstations, and chairs

- Clean freezers

- Clean of garbage containers

Environment cleaning - Clean all floors with the specific broom

- Clean all floors with the vacuum cleaner

- Clean doors, windows and recovering grids

- Clean the walls

- Clean ceiling and ceiling lights

- Clean the entrance rubber mat

- Clean filters

Control - Control mobile workstation plans

- Control filters

- Control the insulation components

- Control doors, windows, walls, floors, and ceiling

- Control electronic systems

E.U.1

E.U.2

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- Control the joints of the vacuum system

Substitution - Substitution of insulation components

- Substitution of filters

- Substitution of ceiling lights

- Substitution of mobile workstation plans

Table 7.2: Tasks and activities of Mako Shark S.r.l. maintenance.

7.3 Maintenance steps

Every maintenance activity has been broken down into steps, which describe the

execution of it, indicating the environmental unit in which are carried out.

The following table aims to resume all maintenance activities, detailed according to the

following information:

- Maintenance step;

- Environmental unit in which the activity is carried out;

- Executor of the maintenance activity;

- Frequency of the maintenance.

These data are considered fundamental and necessary for a complete analysis of

maintenance and its risks.

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

T.1 Removal of

macro-

contaminatio

n

A.1.1 Empty the

machine plans

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and pick up waste and macro

residuals from the machine plans and from mobile

workstation.

- Bring all the residuals and waste outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Cleaner

A.1.2 Removal of

material and

equipment

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter the E.U.1 and pick up all materials and

equipment used during the production.

- Bring all the materials outside the cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Cleaner

A.1.3 Empty the

garbage

containers

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and pick up all garbage containers.

- Bring the garbage containers outside the cleanroom.

- Sort garbage into different containers.

E.U.1 – E.U.2 Daily Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

T.2 Equipment

cleaning

A.2.1 Removal of

macro-

contamination

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and take the specific vacuum

cleaner.

- Clean with the vacuum cleaner all the machines and

equipment used during the production.

- Bring the vacuum cleaner outside the cleanroom and

empty it.

- Clean the vacuum cleaner and store it in the E.U.1.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Cleaner

A.2.2 Clean

machines,

equipment,

mobile

workstations,

and chairs

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in E.U.1 with the necessary cleaning equipment

and clean machines, equipment, mobile workstations

and chairs with a cloth moistened with acetone.

- Bring dirty cleaning equipment outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.2.3 Clean freezers - Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in E.U.1 with the necessary cleaning equipment

and clean freezers.

- Bring dirty cleaning equipment outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Quarterly Cleaner

A.2.4 Clean of

garbage

containers

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in E.U.1 and pick all garbage containers.

- Bring garbage containers outside the cleanroom and

wash them with water.

- After the drying of garbage containers, take back

them into cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Quarterly Cleaner

T.3 Environment

cleaning

A.3.1 Clean all

floors with the

specific broom

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and take the specific broom.

- Clean with the specific products and the broom the

floors of the E.U.1 and E.U.2.

E.U.1 – E.U.2 Daily Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

- Clean the broom and store it in the E.U.1.

- Compile the module of maintenance activity for the

registration of data and information about

cleanroom maintenance.

A.3.2 Clean all

floors with the

vacuum

cleaner

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and take the specific vacuum

cleaner.

- Clean with the vacuum cleaner all floors of the E.U.1

and E.U.2.

- Bring the vacuum cleaner outside the cleanroom and

empty it.

- Clean the vacuum cleaner and store it in the E.U.1.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Cleaner

A.3.3 Clean doors,

windows and

recovering

grids

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Clean doors, windows and recovering grids of the

E.U.1 and E.U.2 with a cloth moistened with acetone.

- Bring dirty cleaning equipment outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Monthly Cleaner

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

A.3.4 Clean the

walls

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Clean doors, windows and recovering grids of the

E.U.1 and E.U.2 with a cloth moistened with acetone.

- Bring dirty cleaning equipment outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Annually Cleaner

A.3.5 Clean ceiling

and ceiling

lights

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Clean ceiling and ceiling lights of the E.U.1 and E.U.2

with a cloth moistened with acetone.

- Bring dirty cleaning equipment outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Annually Cleaner

A.3.6 Clean the

entrance

rubber mat

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Bring the entrance rubber mat outside the cleanroom

and wash it with water.

- After the drying of the entrance rubber mat, take back

it into E.U.2.

E.U.1 – E.U.2 Weekly Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

A.3.7 Clean filters - Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Clean filters of the E.U.1 with the specific cleaning

products.

- Bring dirty cleaning equipment outside the

cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Monthly Cleaner

T.4 Control A.4.1 Control mobile

workstation

plans

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Control the integrity of the mobile workstation plans

of the E.U.1.

- In case of damages, change the plan of the mobile

workstation.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.4.2 Control filters - Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Control the correct functioning of filters of the E.U.1.

- In case of damages, follow the procedure of

extraordinary maintenance, calling the external

maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Weekly Technician

A.4.3 Control the

insulation

components

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Control the insulation components of the E.U.1 and

E.U.2.

- In case of damages, follow the procedure of

extraordinary maintenance, calling the external

maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.4.4 Control doors,

windows,

walls, floors,

and ceiling

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Control the doors, windows, walls, floors and ceiling

of the E.U.1 and E.U.2.

- In case of damages, follow the procedure of

extraordinary maintenance, calling the external

maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Technician

A.4.5 Control

electronic

systems

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Control the correct functioning of the electronic

systems for the registration of environmental

parameters of the E.U.1 and E.U.2.

- In case of damages, follow the procedure of

extraordinary maintenance, calling the external

maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Daily Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.4.6 Control the

joints of the

vacuum

system

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Control the correct functioning of the joint of the

vacuum system of the E.U.1.

- In case of damages, follow the procedure of

extraordinary maintenance, calling the external

maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Weekly Technician

T.5 Substitution A.5.1 Substitution of

insulation

components

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and disassemble the old insulation

components, putting them into a package.

- Clean the area, with a cloth moistened with acetone.

- Assemble the new insulation components.

- Bring old components outside cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Annually Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.5.2 Substitution of

filters

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and disassemble the old filters,

putting them into a package.

- Clean the area, with a cloth moistened with acetone.

- Assemble the new filters.

- Bring old components outside cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Annually Technician

A.5.3 Substitution of

ceiling lights

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and disassemble the old ceiling

lights, putting them into a package.

- Clean the area, with a cloth moistened with acetone.

- Assemble the ceiling lights.

- Bring old components outside cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 Annually Technician

A.5.4 Substitution of

mobile

workstation

plans

- Enter in E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: smock and

headdress.

- Enter in the E.U.1 and disassemble the old plans of

the mobile workstation, putting them into a package.

- Clean the area, with a cloth moistened with acetone.

E.U.1 – E.U.2 Biyearly Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

- Assemble the mobile workstation plans.

- Bring old components outside cleanroom.

- Compile the module of maintenance activity for the

registration of data and information about

cleanroom maintenance.

Table 7.3: Mako Shark S.r.l. maintenance activities.

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7.4 Maintenance risk factors: the macro-contamination hazard

The last passage of the analysis aims to examine every single step of each maintenance

activity, to highlights and understand possible risks factors, and indicate one or more

possible solutions.

This analysis allows to obtain different information about maintenance, among which a

list of possible risks, which can occur during the execution of maintenance.

The possible risks are the following:

Risk Description

Macro-contamination Contamination generated by macro particles, which are defined as particles

visible to the naked eye.

Environmental contamination Contamination, which affects the environmental parameters of the cleanroom

as pressure, humidity, and temperature.

Mismanagement Bad management of maintenance activity, which can occur when the company

does not provide maintenance documentation, the personnel does not compile

the documentation or when extraordinary maintenance procedures are not

followed.

Organisational inefficiency Inadequate or absent managerial efficiency, caused by the not-transmission of

maintenance information or by an inadequate management of maintenance

activities.

No feedback information Absence of transmission or exchange of maintenance information,

fundamental for the development and improvement of maintenance

organisation.

Standard violation Non-compliance with standards about the sort of normal and special waste and

production residuals.

Spatial inefficiency Inefficiency caused by lack of an adequate space where perform maintenance,

or absence of necessary space where store the necessary equipment.

Item failure Termination of the ability of an item to perform a required function, generated

by inexperience of maintenance worker, non-fulfilment of maintenance

activities, or non-respect of maintenance procedures.

Item obsolescence Inability of an item to be maintained due to the unavailability on the market

of the necessary resources at acceptable technical and/or economic conditions,

caused by inexperience of maintenance worker, non-fulfilment of

maintenance activities, or non-respect of maintenance procedures.

Item degradation Detrimental change in physical condition, with time, use or external cause of

an item, caused by inexperience of maintenance worker, non-fulfilment of

maintenance activities, or non-respect of maintenance procedures.

System malfunctioning Malfunctioning of systems caused by inexperience of maintenance worker,

non-fulfilment of maintenance activities, or non-respect of maintenance

procedures.

Structural malfunctioning Malfunctioning of the structure generated by inexperience of maintenance

worker, non-fulfilment of maintenance activities, or non-respect of

maintenance procedures.

Equipment malfunctioning Malfunctioning of the equipment caused by inexperience of maintenance

worker, non-fulfilment of maintenance activities, or non-respect of

maintenance procedures.

Table 7.4: Mako Shark S.r.l. maintenance risks.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.1.1 Empty the

machine plans

S.1.1.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.1.1.2 Enter in the

E.U.1 and pick

up waste and

macro

residuals from

the machine

plans and from

mobile

workstation.

Macro-

contamination

Worker does not

collect all waste

and macro

residuals, leaving

contamination.

Request a visual

control after the

maintenance

activity.

Provide a form to

fill, to be used as

control check list

after the

maintenance

activity.

S.1.1.3 Bring all the

residuals and

waste outside

the cleanroom.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.1.1.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.1.2 Removal of

material and

equipment

S.1.2.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.1.2.2 Enter the

E.U.1 and pick

up all

materials and

equipment

used during

the production.

Macro-

contamination

Worker does not

collect all

materials and

equipment used

during production,

leaving

contamination.

Request a visual

control after the

maintenance

activity.

Provide a form to

fill, to be used as

control check list

after the

maintenance

activity.

S.1.2.3 Bring all the

materials

outside the

cleanroom.

S.1.2.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.1.3 Empty the

garbage

containers

S.1.3.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.1.3.2 Enter in the

E.U.1 and pick

up all garbage

containers.

Macro-

contamination

Worker does not

collect all garbage

containers,

leaving

contamination.

Request a visual

control after the

maintenance

activity.

Provide a form to

fill, to be used as

control check list

after the

maintenance

activity.

S.1.3.3 Bring the

garbage

containers

outside the

cleanroom.

Macro-

contamination

Environmental

contamination

Worker leave the

dirty garbage

containers inside

cleanroom,

contaminating the

environment.

Instruct personnel

about the correct

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does

not plan any

training course for

personnel

education.

S.1.3.4 Sort garbage

into different

containers.

Standard

violation

Spatial

inefficiency

Worker does not

know the

standards about

the sort of garbage

into different

containers.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide

different garbage

containers

according to

standards.

Instruct personnel

about the sort of

garbage procedure,

organizing a

training course.

Purchase the

correct garbage

containers,

according to

standards.

Design the specific

area outside the

cleanroom, where

position the garbage

containers.

S.1.3.5 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.2.1 Removal of

macro-

contamination

S.2.1.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.2.1.2 Enter in the

E.U.1 and take

the specific

vacuum

cleaner.

Macro-

contamination

Worker does not

know the correct

procedure and

bring a vacuum

cleaner from the

outside,

generating micro

and macro

contamination.

Organisation does

not supply the

cleanroom with a

dedicated vacuum

cleaner.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Purchase a

vacuum cleaner

used only in the

cleanroom and

execute its

maintenance

monthly.

S.2.1.3 Clean with the

vacuum

cleaner all the

machines and

equipment

used during

the production.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does

not plan any

training course for

personnel

education.

S.2.1.4 Bring the

vacuum

cleaner outside

the cleanroom

and empty it.

Macro-

contamination

Environmental

contamination

Worker leave the

dirty vacuum

cleaner inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.2.1.5 Clean the

vacuum

cleaner and

store it in the

E.U.1.

Macro-

contamination

Spatial

inefficiency

Worker does not

know the correct

procedure and

does not clean and

store the vacuum

cleaner.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not design the

correct space,

where store the

vacuum cleaner in

the E.U.1.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Design a dedicated

space for the vacuum

cleaner.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.2.1.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.2.2 Clean

machines,

equipment,

mobile

workstation,

and chairs

S.2.2.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.2.2.2 Enter in E.U.1

with the

necessary

cleaning

equipment and

clean

machines,

equipment,

mobile

workstations

and chairs with

a cloth

moistened

with acetone.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Design a dedicated

warehouse for the

cleaning products and

equipment for the

cleanroom, positioned

outside it.

S.2.2.3 Bring dirty

cleaning

equipment

outside the

cleanroom.

Macro-

contamination

Environmental

contamination

Worker leaves

dirty cleaning

equipment inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.2.2.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

cleanroom

maintenance.

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

collection of data

and information.

of maintenance

activities.

maintenance,

improving it.

A.2.3 Clean freezers S.2.3.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.2.3.2 Enter in E.U.1

with the

necessary

cleaning

equipment and

clean freezers.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

Design a dedicated

warehouse for the

cleaning products and

equipment for the

cleanroom, positioned

outside it.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

personnel

education.

outside the

cleanroom.

S.2.3.3 Bring dirty

cleaning

equipment

outside the

cleanroom.

Macro-

contamination

Environmental

contamination

Worker leaves

dirty cleaning

equipment inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.2.3.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.2.4 Clean of

garbage

containers

S.2.4.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.2.4.2 Enter in E.U.1

and pick all

garbage

containers.

Macro-

contamination

Worker does not

collect all garbage

containers,

leaving

contamination.

Request a visual

control after the

maintenance

activity.

Provide a form to

fill, to be used as

control check list

after the

maintenance

activity.

S.2.4.3 Bring garbage

containers

outside the

cleanroom and

wash them

with water

Macro-

contamination

Environmental

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course.

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Chapter 7

116

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does

not plan any

training course for

personnel

education.

S.2.4.4 After the

drying of

garbage

containers,

take back them

into

cleanroom.

S.2.4.5 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.3.1 Clean all

floors with the

specific

broom

S.3.1.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

117

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

smock and

headdress.

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

at the entrance of the

E.U.2, with a

detailed explanation

of the dressing

procedure.

S.3.1.2 Enter in the

E.U.1 and take

the specific

broom.

Macro-

contamination

Worker does not

know the correct

procedure and

bring a broom

from the outside,

generating macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not supply the

cleanroom with a

dedicated broom.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Purchase a

broom used only

in the cleanroom

and organize its

substitution

weekly.

S.3.1.3 Clean with the

specific

products and

the broom the

floors of the

E.U.1 and

E.U.2.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

Organisation does

not supply worker

with necessary

products for the

cleanroom

cleaning.

Materials used for

the floor

construction

allows the

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of cleaning

products,

stocking up a

minimum

quantity of

them.

Design and organize

the necessary space in

the E.U.4 for the

storage of cleaning

products.

Choose materials of

construction with the

following

characteristics:

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Chapter 7

118

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

personnel

education.

generation of

particles, are not

easily cleanable,

water resistant,

durable,

chemically inert,

antistatic and does

not have an

airtight structure.

This does not

allow a correct

cleaning and

generate the risk

of macro

contamination.

-capacity to not

generate particles;

- capacity to be easily

cleaned;

- capacity to resist to

water, detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have an

airtight structure.

S.3.1.4 Clean the

broom and

store it in the

E.U.1.

Macro-

contamination

Spatial

inefficiency

Worker takes the

broom inside the

cleanroom

without clean it

after the use. This

can generate the

risk of macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not design the

correct space,

where store the

broom in the

E.U.1.

Instruct personnel

about the correct

procedure about the

cleaning of the

broom.

Design a dedicated

space for the broom.

S.3.1.5 Compile the

module of

maintenance

activity for the

registration of

Mismanagement

Organisational

inefficiency

Worker does not

know the correct

procedure for

maintenance

activity

Organisation does

not provide the

necessary

documentation

and modules for

Instruct personnel

about the

maintenance

procedure,

providing the

Create an information

system for the

management of

maintenance

activities. This allow

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Chapter 7

119

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

data and

information

about

cleanroom

maintenance.

No feedback

information

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

the registration of

maintenance

activities and the

collection of data

and information.

necessary modules

for the registration

of maintenance

activities.

to organize, collect

and manage all

information about

maintenance,

improving it.

A.3.2 Clean all

floors with the

vacuum

cleaner

S.3.2.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.3.2.2 Enter in the

E.U.1 and take

the specific

vacuum

cleaner.

Macro-

contamination

Worker does not

know the correct

procedure and

bring a vacuum

cleaner from the

outside,

generating macro

contamination.

Organisation does

not supply the

cleanroom with a

dedicated vacuum

cleaner.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Purchase a

vacuum cleaner

used only in the

cleanroom and

execute its

maintenance

monthly.

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Chapter 7

120

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.2.3 Clean with the

vacuum

cleaner all

floors of the

E.U.1 and

E.U.2.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course

S.3.2.4 Bring the

vacuum

cleaner outside

the cleanroom

and empty it.

Macro-

contamination

Environmental

contamination

Worker leave the

dirty vacuum

cleaner inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.3.2.5 Clean the

vacuum

cleaner and

store it in the

E.U.1.

Macro-

contamination

Spatial

inefficiency

Worker does not

know the correct

procedure and

take the vacuum

cleaner inside the

cleanroom

without clean it

after the use. This

can generate the

Organisation does

not design the

correct space,

where store the

vacuum cleaner in

the E.U.1.

Instruct personnel

about the correct

procedure about the

cleaning of the

vacuum cleaner.

Design a dedicated

space for the vacuum

cleaner.

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Chapter 7

121

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

risk of macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

S.3.2.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.3.3 Clean doors,

windows and

recovering

grids

S.3.3.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

122

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

training course for

personnel

education.

S.3.3.2 Clean doors,

windows and

recovering

grids of the

E.U.1 and

E.U.2 with a

cloth

moistened

with acetone.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom

cleaning.

Materials used for

the construction

allows the

generation of

particles, are not

easily cleanable,

water resistant,

durable,

chemically inert,

antistatic and does

not have an

airtight structure.

This does not

allow a correct

cleaning and

generate the risk

of micro and

macro

contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them.

Design and organize

the necessary space in

the E.U.4 for the

storage of cleaning

products.

Choose materials of

construction with the

following

characteristics:

- capacity to not

generate particles;

- capacity to be easily

cleaned;

- capacity to resist to

water, detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have an

airtight structure.

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Chapter 7

123

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.3.3 Bring dirty

cleaning

equipment

outside the

cleanroom.

Macro-

contamination

Environmental

contamination

Worker leaves

dirty cleaning

equipment inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.3.3.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.3.4 Clean the

walls

S.3.4.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

124

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

smock and

headdress.

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

the E.U.2, with a

detailed explanation

of the dressing

procedure.

S.3.4.2 Clean doors,

windows and

recovering

grids of the

E.U.1 and

E.U.2 with a

cloth

moistened

with acetone.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom

cleaning.

Materials used for

the walls

construction

allows the

generation of

particles, are not

easily cleanable,

water resistant,

durable,

chemically inert,

antistatic and does

not have an

airtight structure.

This does not

allow a correct

cleaning and

generate the risk

of micro and

macro

contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them.

Design and organize

the necessary space in

the E.U.4 for the

storage of cleaning

products.

Choose materials of

construction with the

following

characteristics:

- capacity to not

generate particles;

- capacity to be easily

cleaned;

- capacity to resist to

water, detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have an

airtight structure.

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Chapter 7

125

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.4.3 Bring dirty

cleaning

equipment

outside the

cleanroom.

Macro-

contamination

Environmental

contamination

Worker leaves

dirty cleaning

equipment inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.3.4.7 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.3.5 Clean ceiling

and ceiling

lights

S.3.5.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

126

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

smock and

headdress.

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

the E.U.2, with a

detailed explanation

of the dressing

procedure.

S.3.5.2 Clean ceiling

and ceiling

lights of the

E.U.1 and

E.U.2 with a

cloth

moistened

with acetone.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom

cleaning.

Materials used for

the ceiling

construction

allows the

generation of

particles, are not

easily cleanable,

water resistant,

durable,

chemically inert,

antistatic and does

not have an

airtight structure.

This does not

allow a correct

cleaning and

generate the risk

of micro and

macro

contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them.

Design and organize

the necessary space in

the E.U.4 for the

storage of cleaning

products.

Choose materials of

construction with the

following

characteristics:

- capacity to not

generate particles;

- capacity to be easily

cleaned;

- capacity to resist to

water, detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have an

airtight structure.

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Chapter 7

127

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.5.3 Bring dirty

cleaning

equipment

outside the

cleanroom.

Macro-

contamination

Environmental

contamination

Worker leaves

dirty cleaning

equipment inside

cleanroom,

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.3.5.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.3.6 Clean the

entrance

rubber mat

S.3.6.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

128

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

smock and

headdress.

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

the E.U.2, with a

detailed

explanation of the

dressing procedure.

S.3.6.2 Bring the

entrance

rubber mat

outside the

cleanroom and

wash it with

water.

S.3.6.3 After the

drying of the

entrance

rubber mat,

take back it

into E.U.2.

S.3.6.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

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129

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

personnel

education.

A.3.7 Clean filters S.3.7.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.3.7.2 Clean filters of

the E.U.1 with

the specific

cleaning

products.

Macro-

contamination

Worker does not

clean in the

correct and

deepened way,

generating the risk

of contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom

cleaning.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them.

S.3.7.3 Bring dirty

cleaning

equipment

Macro-

contamination

Worker leaves

dirty cleaning

equipment inside

cleanroom,

Instruct personnel

about the correct

procedure,

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130

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

outside the

cleanroom.

Environmental

contamination

contaminating the

environment.

Organisation does

not plan any

training course for

personnel

education.

organizing a

training course.

S.3.7.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.4.1 Control

mobile

workstation

plans

S.4.1.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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131

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

training course for

personnel

education.

S.4.1.2 Control the

integrity of the

mobile

workstation

plans of the

E.U.1.

Macro-

contamination

Item failure

Item

obsolescence

Item

degradation

Worker does not

control in the most

accurate way the

integrity of mobile

workstation plans.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.4.1.3 In case of

damages,

change the

plan of the

mobile

workstation.

Mismanagement

Item failure

Macro-

contamination

Worker does not

evaluate in the

correct way the

state of the mobile

workstation plans

and does not

change them.

Worker is not able

to change the

mobile

workstation plans.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

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132

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.1.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.4.2 Control filters S.4.2.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

133

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.2.2 Control the

correct

functioning of

filters of the

E.U.1.

Macro-

contamination

Item failure

Item

obsolescence

Item

degradation

Worker does not

know the

functioning of

filters and he is not

able to control

their operation.

Organisation does

not plan any

training course for

personnel

education.

Worker is not able

to control filters,

due to the

inaccessibility to

them. Indeed,

filters can be

positioned in

unattainable

points or can be

barrier which

impede their

accessibility.

Organisation does

not choose high

quality

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Instruct personnel

about the

functioning of

filters, organizing a

training course.

Position filters where

it is possible to

execute their

maintenance easily,

without barriers,

which can impede

their accessibility.

Choose high quality

components, which

are available, reliable

and durable.

S.4.2.3 In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and

try to repair

possible damages,

causing a failure

in the system.

Instruct personnel

about the procedure

of extraordinary

maintenance,

organising a training

course and provide

the necessary

documentation for

Establish a technical

agreement with an

external organization

for the provision of

extraordinary

maintenance works.

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Chapter 7

134

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

maintenance

worker.

Organisation does

not plan any

training course for

personnel

education.

the opening of

procedure.

S.4.2.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.4.3 Control the

insulation

components

S.4.3.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.3.2 Control the

insulation

components of

the E.U.1 and

E.U.2.

Macro-

contamination

Item failure

Item

obsolescence

Item

degradation

Organisation does

not choose high

quality

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Choose high quality

components, which

are available, reliable

and durable.

S.4.3.3 In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and

try to repair

possible damages,

causing a failure

in the system.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the procedure

of extraordinary

maintenance,

organising a training

course and provide

the necessary

documentation for

the opening of

procedure.

Establish a technical

agreement with an

external organization

for the provision of

extraordinary

maintenance works.

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Chapter 7

136

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.3.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.4.4 Control doors,

windows,

walls, floors,

and ceiling

S.4.4.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

137

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.4.2 Control the

doors,

windows,

walls, floors

and ceiling of

the E.U.1 and

E.U.2.

Macro-

contamination

Item failure

Item

obsolescence

Item

degradation

Organisation does

not choose high

quality

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Choose high quality

components, which

are available, reliable

and durable.

S.4.4.3 In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and

try to repair

possible damages,

causing a failure

in the system.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the procedure

of extraordinary

maintenance,

organising a training

course and provide

the necessary

documentation for

the opening of

procedure.

Establish a technical

agreement with an

external organization

for the provision of

extraordinary

maintenance works.

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Chapter 7

138

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.4.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.4.5 Control

electronic

systems

S.4.5.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of the

E.U.2, with a

detailed explanation

of the dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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139

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.5.2 Control the

correct

functioning of

the electronic

systems for the

registration of

environmental

parameters of

the E.U.1 and

E.U.2.

Macro-

contamination

Item failure

Item

obsolescence

Item

degradation

Worker does not

know the

functioning of

electronic systems

and he is not able

to control their

operation.

Organisation does

not plan any

training course for

personnel

education.

Worker is not able

to control

electronic

systems, due to the

inaccessibility to

them. Indeed, they

can be positioned

in unattainable

points or can be

barrier which

impede their

accessibility.

Organisation does

not choose high

quality

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Instruct personnel

about the

functioning of

electronic systems,

organizing a

training course.

Position electronic

systems outside

cleanrooms doors,

where it is possible to

read the

environmental

parameters and

execute their

maintenance easily.

Choose high quality

components, which

are available, reliable

and durable.

S.4.5.3 In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and

try to repair

possible damages,

Instruct personnel

about the procedure

of extraordinary

maintenance,

organising a training

course and provide

the necessary

documentation for

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Chapter 7

140

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

maintenance

worker.

causing a failure

in the system.

Organisation does

not plan any

training course for

personnel

education.

the opening of

procedure.

S.4.5.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.4.6 Control the

joints of the

vacuum

system

S.4.6.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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141

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

training course for

personnel

education.

S.4.6.2 Control the

correct

functioning of

the joint of the

vacuum

system of the

E.U.1.

Macro-

contamination

Item failure

Item

obsolescence

Item

degradation

Worker does not

know the

functioning of

vacuum systems

and he is not able

to control its

operation.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not choose high

quality

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Instruct personnel

about the

functioning of

electronic systems,

organizing a

training course.

Choose high quality

components, which

are available, reliable

and durable.

S.4.6.3 In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and

try to repair

possible damages,

causing a failure

in the system.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the procedure

of extraordinary

maintenance,

organising a training

course and provide

the necessary

documentation for

the opening of

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.6.4 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.5.1 Substitution

of insulation

components

S.5.1.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.1.2 Enter in the

E.U.1 and

disassemble

the old

insulation

components,

putting them

into a package.

Macro-

contamination

Worker does not

know the correct

procedure and

does not put the

contaminated and

old insulation

components into a

package, after

having

disassembled it.

This can generate

macro

contamination.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging materials

outside the

cleanroom, where

store the necessary

materials.

S.5.1.3 Clean the area,

with a cloth

moistened

with acetone.

Macro-

contamination

Worker does not

know the correct

procedure and

does not clean the

area of

intervention. This

can generate the

risk of macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure of

cleaning, organizing

a training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.1.4 Assemble the

new insulation

components.

Structural

malfunctioning

Organisation does

not choose high

quality insulation

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Choose high quality

components, which

are available, reliable

and durable.

S.5.1.5 Bring old

components

outside

cleanroom.

S.5.1.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

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145

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.5.2 Substitution

of filters

S.5.2.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.5.2.2 Enter in the

E.U.1 and

disassemble

the old filters,

putting them

into a package.

Macro-

contamination

Worker does not

know the correct

procedure and

does not put the

contaminated and

old insulation

components into a

package, after

having

disassembled it.

This can generate

macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging materials

outside the

cleanroom, where

store the necessary

materials.

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Chapter 7

146

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.2.3 Clean the area,

with a cloth

moistened

with acetone.

Macro-

contamination

Worker does not

know the correct

procedure and

does not clean the

area of

intervention. This

can generate the

risk of macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure of

cleaning, organizing

a training course.

S.5.2.4 Assemble the

new filters.

System

malfunctioning

Organisation does

not choose high

quality filters. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Choose high quality

components, which

are available, reliable

and durable.

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Chapter 7

147

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.2.5 Bring old

components

outside

cleanroom.

S.5.2.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

A.5.3 Substitution

of ceiling

lights

S.5.3.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

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Chapter 7

148

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.3.2 Enter in the

E.U.1 and

disassemble

the old ceiling

lights, putting

them into a

package.

Macro-

contamination

Worker does not

know the correct

procedure and

does not put the

contaminated and

old insulation

components into a

package, after

having

disassembled it.

This can generate

macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging materials

outside the

cleanroom, where

store the necessary

materials.

S.5.3.3 Clean the area,

with a cloth

moistened

with acetone.

Macro-

contamination

Worker does not

know the correct

procedure and

does not clean the

area of

intervention. This

can generate the

risk of macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure of

cleaning, organizing

a training course.

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Chapter 7

149

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.3.4 Assemble the

ceiling lights.

Structural

malfunctioning

Organisation does

not choose high

quality lights. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Choose high quality

components, which

are available, reliable

and durable.

S.5.3.5 Bring old

components

outside

cleanroom.

S.5.3.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.5.4 Substitution

of mobile

workstation

plans

S.5.4.1 Enter in E.U.2

and perform

the dressing

procedure,

wearing the

following

sanitary

devices:

smock and

headdress.

.

Macro-

contamination

Environmental

contamination

Worker can enter

in the cleanroom

without wearing

one or more

sanitary devices,

generating macro

contamination for

the environment

and the entire

production.

Organisation does

not plan any

training course for

personnel

education.

The organisation

does not provide

an adequate

supply of sanitary

devices, as smock

and headdresses.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information plaque

at the entrance of

the E.U.2, with a

detailed

explanation of the

dressing procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for sanitary

devices at the

entrance of the E.U.2,

positioned next the

information plaque

about dressing

procedure.

S.5.4.2 Enter in the

E.U.1 and

disassemble

the old plans

of the mobile

workstation,

putting them

into a package.

Macro-

contamination

Worker does not

know the correct

procedure and

does not put the

contaminated and

old insulation

components into a

package, after

having

disassembled it.

This can generate

macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging materials

outside the

cleanroom, where

store the necessary

materials.

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Chapter 7

151

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.4.3 Clean the area,

with a cloth

moistened

with acetone.

Macro-

contamination

Worker does not

know the correct

procedure and

does not clean the

area of

intervention. This

can generate the

risk of macro

contamination.

Organisation does

not plan any

training course for

personnel

education.

Instruct personnel

about the correct

procedure of

cleaning, organizing

a training course.

S.5.4.4 Assemble the

mobile

workstation

plans.

Equipment

malfunctioning

Organisation does

not choose high

quality

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This

can generate the

risk of failure of

items and the

necessity of a

frequent

maintenance.

Choose high quality

components, which

are available, reliable

and durable.

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152

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.4.5 Bring old

components

outside

cleanroom.

S.5.4.6 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance

activity

registration and

does not compile

the module.

Organisation does

not plan any

training course for

personnel

education.

Organisation does

not provide the

necessary

documentation

and modules for

the registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary modules

for the registration

of maintenance

activities.

Create an information

system for the

management of

maintenance

activities. This allow

to organize, collect

and manage all

information about

maintenance,

improving it.

Table 7.5: Mako Shark S.r.l. framework application.

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8. Proposal of a framework for identifying risks factors

connected to maintenance activities: application to Aerosol

Service Italiana S.r.l.

As explained in the fourth chapter, Aerosol Service Italiana S.r.l. is a company operating

in the pharmaceutical sector. Part of the manufacturing process of the factory is developed

in a cleanroom, in which the control of temperature, humidity and pressure allows to

obtain the adequate sterilized environment for the production of pharmaceutical and

cosmetic products.

8.1 Environmental units

The cleanroom is composed by four environmental units, with the following

characteristics:

Name Characteristics

E.U.1 Cleanroom

- Surface: 83.7 sqm

- Temperature: +20°C / +24°C

- Relative Humidity: 50%

- ISO Class: 7

- GMP Grade: C

- Function: Execution of the replenishment and packaging phase of the

manufacturing process.

E.U.2 Clothing change area

- Surface: 10 sqm

- Temperature: +20°C / +24°C

- Relative Humidity: 50%

- ISO Class: 7

- GMP Grade: C

- Function: Execution of the dressing phase before the entrance in the

cleanroom.

E.U.3 Material transfer area

- Surface: 10 sqm

- Temperature: +20°C / +24°C

- Relative Humidity: 50%

- ISO Class: 7

- GMP Grade: C

- Function: Passage and sterilization of the material before the entrance

in the cleanroom.

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Table 8.1: Aerosol Service Italiana S.r.l. environmental unit characteristics.

The functional plan of this cleanroom is the following:

Figure 8.1: Aerosol Service Italiana S.r.l. functional plan.

Red arrows highlight connections and relationships among the different environmental

units.

8.2 Tasks and activities

The organisation has adopted different strategies for the management of maintenance.

Ordinary cleaning is performed by internal workers, while all other ordinary maintenance

activities and extraordinary ones are outsourced.

Company maintenance activities are the following:

Tasks Activities

Removal of macro-contamination - Empty the machine plans

- Removal of material and equipment

- Empty the garbage containers

Equipment cleaning - Removal of macro-contamination

- Clean the internal parts of machines

- Clean all parts of machines

- Clean cabinets and benches

Environment cleaning - Clean all floors with the specific broom

- Clean all floors with the vacuum cleaner

E.U.4 Storage room

- Surface: 6 sqm

- Temperature: +20°C / +24°C

- Relative Humidity: 50%

- ISO Class: 7

- GMP Grade: C

- Function: Storage of materials and equipment used in the cleanroom.

E.U.1

E.U.2 E.U.3

E.U.4

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- Clean doors, windows and recovering grids

- Clean the walls

- Clean ceiling and ceiling lights

- Clean filters

Sanitization - Sanitize doors, windows, walls and recovering grids

- Sanitize floors

- Sanitize equipment and machines

Control - Control the correct functioning of doors

- Control filters

- Control the insulation components

- Control doors, windows, walls, floors, and ceiling

- Control magnehelic systems

Substitution - Substitution of insulation components

- Substitution of filters

- Substitution of ceiling lights

Table 8.2: Tasks and activities of Aerosol Service Italiana S.r.l. maintenance.

8.3 Maintenance steps

Every maintenance activity has been broken down into steps, which describe the

execution of it, indicating the environmental unit in which are carried out.

The following table aims to resume all maintenance activities, detailed according to the

following information:

- Maintenance step;

- Environmental unit in which the activity is carried out;

- Executor of the maintenance activity;

- Frequency of the maintenance.

These data are considered fundamental and necessary for a complete analysis of

maintenance and its risks.

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

T.1

Removal of

macro-

contamination

A.1.1 Empty the

machine plans

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.1 and pick up waste and macro residuals

from the machine plans.

- Sort waste and residuals in the opposite containers.

- Bring all the residuals and waste outside the cleanroom,

passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

Daily / After

final

production

Cleaner

A.1.2

Removal of

material and

equipment

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter the E.U.1 and pick up all materials and equipment

used during the production.

- Clean with a cloth all equipment used during the

production and stores it into the E.U.4.

- Bring all the materials outside the cleanroom, passing

through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4

After final

production Cleaner

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

A.1.4

Empty the

garbage

containers

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.1 and pick up all garbage containers,

sealing them.

- Bring the garbage containers outside the cleanroom,

passing through the E.U.3.

- Sort garbage into different containers, according to the

pharmaceutical standards.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

Daily / After

final

production

Cleaner

T.2 Equipment

cleaning A.2.1

Removal of

macro-

contamination

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.4 and take the specific vacuum cleaner.

- Enter in the E.U.1 and clean with the vacuum cleaner all

the machines and equipment used during the production.

- Bring the vacuum cleaner outside the cleanroom, passing

through the E.U.3, and empty it.

- Sterilize the vacuum cleaner in the E.U.3, and store it in

the E.U.4.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4

Daily / After

final

production

Cleaner

A.2.2

Clean the

internal parts of

machines

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.1 and isolate the electric parts of the

machines with a tarp.

- Blow with compressed air all internal parts of machines.

-

E.U.1 – E.U.2 – E.U.3 After final

production Cleaner

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

A.2.3 Clean all parts

of machines

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary products and

equipment.

- Enter in the E.U.1 and isolate the electric parts of the

machines with a tarp.

- Clean with a cloth moistened with alcohol all parts of

machines.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

Daily /

After final

production /

Before new

production /

Monthly /

Quarterly

Cleaner

A.2.4 Clean cabinets

and benches

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary products and

equipment.

- Enter in the E.U.2 and clean internally and externally all

cabinets. Then, clean all benches.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

-

E.U.2 – E.U.3

Daily /

After final

production /

Before new

production /

Monthly /

Quarterly

Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

T.3 Environment

cleaning A.3.1

Clean all floors

with the

specific broom

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.4 and take the specific broom.

- Clean with the specific products and the broom the floors

of the E.U.1, E.U.2, E.U.3, and E.U.4.

- Sterilize the broom in the E.U.3, and store it in the E.U.4.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4

Daily /

After final

production /

Monthly /

Quarterly

Cleaner

A.3.2

Clean all floors

with the

vacuum cleaner

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.4 and take the specific vacuum cleaner.

- Clean with the vacuum cleaner the floors of the E.U.1,

E.U.2, E.U.3, and E.U.4.

- Bring the vacuum cleaner outside the cleanroom, passing

through the E.U.3, and empty it.

- Sterilize the vacuum cleaner in the E.U.3, and store it in

the E.U.4.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4

Daily /

After final

production /

Monthly /

Quarterly

Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.3.3

Clean doors,

windows and

recovering grids

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary products and

equipment.

- Clean with the specific products doors, widows and

recovering grids of the E.U.1, E.U.2, E.U.3, and E.U.4.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4

Daily /

After final

production /

Before new

production /

Monthly /

Quarterly

Cleaner

A.3.4 Clean the walls

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary equipment.

- Isolate all electrical parts of machines with a tarp.

- Clean with the specific products the walls of the E.U.1,

E.U.2, E.U.3, and E.U.4.

- Bring the equipment outside the cleanroom, passing

through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4

After final

production /

Monthly /

Quarterly

Cleaner

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

A.3.5

Clean ceiling

and ceiling

lights

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary equipment.

- Isolate all electrical parts of machines.

- Clean with the specific products the ceiling and ceiling

lights of the E.U.1, E.U.2, E.U.3, and E.U.4.

- Bring the equipment outside the cleanroom, passing

through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4 Quarterly Cleaner

A.3.6 Clean filters

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary products and

equipment.

- Clean with the specific products all filters of the E.U.1.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4 Monthly Cleaner

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

T.4 Sanitization A.4.1

Sanitize doors,

windows, walls

and recovering

grids

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary equipment.

- Isolate all electrical parts of machines with a tarp.

- Clean with the specific products walls, windows, doors

and recovering grids of the E.U.1, E.U.2, E.U.3, and

E.U.4.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

After final

production /

Monthly /

Quarterly

Cleaner

A.4.2 Sanitize floors

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary equipment.

- Isolate all electrical parts of machines with a tarp.

- Clean with the specific products the floors of the E.U.1,

E.U.2, E.U.3, and E.U.4.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

Daily /

After final

production /

Before new

production /

Monthly /

Quarterly

Cleaner

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.4.3

Sanitize

equipment and

machines

- Enter in the E.U.3, bring the necessary products and

equipment and sterilize them.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 and take the necessary products and

equipment.

- Isolate all electrical parts of machines with a tarp.

- Clean with the specific products all equipment and

machines of the E.U.1, E.U.2, E.U.3, and E.U.4.

- Bring the products and equipment used outside the

cleanroom, passing through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

Daily /

After final

production /

Before new

production /

Monthly /

Quarterly

Cleaner

T.5 Control A.5.1

Control the

correct

functioning of

doors

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Control the electronic opening of the doors of the E.U.1,

E.U.2, E.U.3, and E.U.4, ensuring the correct functioning

of the alarm systems.

- In case of damages, follow the procedure of

extraordinary maintenance, calling the external

maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4 Daily Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

A.5.2 Control filters

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Control the correct functioning of filters of the E.U.1.

- In case of damages, follow the procedure of extraordinary

maintenance, calling the external maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3 Weekly Technician

A.5.3

Control the

insulation

components

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Control the insulation components of the E.U.1, E.U.2,

E.U.3, and E.U.4.

- In case of damages, follow the procedure of extraordinary

maintenance, calling the external maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4 Daily Technician

A.5.4

Control doors,

windows, walls,

floors, and

ceiling

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Control the doors, windows, walls, floors and ceiling of

the E.U.1, E.U.2, E.U.3, and E.U.4.

- In case of damages, follow the procedure of extraordinary

maintenance, calling the external maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4 Daily Technician

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

A.5.5

Control

magnehelic

systems

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Control the correct functioning of the magnehelic systems

of the E.U.1, E.U.2, E.U.3, and E.U.4.

- In case of damages, follow the procedure of extraordinary

maintenance, calling the external maintenance worker.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3

– E.U.4 Daily Technician

T.6 Substitution A.6.1

Substitution of

insulation

components

- Enter in the E.U.3, bring all materials and equipment

necessary for the ceiling lights substitution and sterilize

them, removing possible packages.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 to take the necessary materials and

equipment sterilized.

- Enter in the E.U.1 and disassemble the old insulation

components, putting them into a package.

- Clean and sterilize the area, with a cloth moistened with

alcohol.

- Assemble the new insulation components.

- Bring old components outside cleanroom, passing

through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3 Annually Technician

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Task Activity

Execution Environmental Unit Frequency Executor Code Description Code Description

A.6.2 Substitution of

filters

- Enter in the E.U.3, bring all materials and equipment

necessary for the filter substitution and sterilize them,

removing possible packages.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 to take the necessary materials and

equipment sterilized.

- Enter in the E.U.1 and disassemble the old filters, putting

them into a package.

- Clean and sterilize the area, with a cloth moistened with

alcohol.

- Assemble the new filters, controlling their functioning.

- Bring old filters outside cleanroom, passing through the

E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

E.U.1 – E.U.2 – E.U.3 Annually Technician

A.6.3 Substitution of

ceiling lights

- Enter in the E.U.3, bring all materials and equipment

necessary for the insulation components substitution and

sterilize them, removing possible packages.

- Enter in the E.U.2 and perform the dressing procedure,

wearing the following sanitary devices: gloves, mask,

tracksuit, headdress, and booties.

- Enter in the E.U.3 to take the necessary materials and

equipment sterilized.

- Enter in the E.U.1 and disassemble the old ceiling lights,

putting them into a package.

- Clean and sterilize the area, with a cloth moistened with

alcohol.

E.U.1 – E.U.2 – E.U.3 Annually Technician

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Task Activity Execution Environmental Unit Frequency Executor

Code Description Code Description

- Assemble the new ceiling lights.

- Bring old components outside cleanroom, passing

through the E.U.3.

- Compile the module of maintenance activity for the

registration of data and information about cleanroom

maintenance.

Table 8.3: Aerosol Service Italiana S.r.l. maintenance activities.

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8.4 Maintenance risk factors: the micro-contamination hazard

The last passage of the analysis aims to examine every single step of each maintenance

activity, to highlights and understand possible risks factors, and indicate one or more

possible solutions.

This analysis allows to obtain different information about maintenance, among which a

list of possible risks, which can occur during the execution of maintenance.

The possible risks are the following:

Risk Description

Micro-contamination Contamination generated by micro particles, which are defined as particle with

dimension between 0.1 and 100 µm.

Macro-contamination Contamination generated by macro particles, which are defined as particles

visible to the naked eye.

Environmental contamination Contamination, which affects the environmental parameters of the cleanroom

as pressure, humidity, and temperature.

Generation of immune

microorganisms

Microscopic organisms, which become resistant and immune to detergents,

after a frequent use of the same cleaning products.

Mismanagement Bad management of maintenance activity, which can occur when the company

does not provide maintenance documentation, the personnel does not compile

the documentation or when extraordinary maintenance procedures are not

followed.

Organisational inefficiency Inadequate or absent managerial efficiency, caused by the not-transmission of

maintenance information or by an inadequate management of maintenance

activities.

No feedback information Absence of transmission or exchange of maintenance information,

fundamental for the development and improvement of maintenance

organisation.

Standard violation Non-compliance with standards about the sort of normal and special waste and

production residuals.

Spatial inefficiency Inefficiency caused by lack of an adequate space where perform maintenance,

or absence of necessary space where store the necessary equipment.

Electronic failure Termination of the ability of an electronic item to perform a required function,

generated by inexperience of maintenance worker, non-fulfilment of

maintenance activities, or non-respect of maintenance procedures.

Item failure Termination of the ability of an item to perform a required function, generated

by inexperience of maintenance worker, non-fulfilment of maintenance

activities, or non-respect of maintenance procedures.

Item obsolescence Inability of an item to be maintained due to the unavailability on the market

of the necessary resources at acceptable technical and/or economic conditions,

caused by inexperience of maintenance worker, non-fulfilment of

maintenance activities, or non-respect of maintenance procedures.

Item degradation Detrimental change in physical condition, with time, use or external cause of

an item, caused by inexperience of maintenance worker, non-fulfilment of

maintenance activities, or non-respect of maintenance procedures.

System malfunctioning Malfunctioning of systems caused by inexperience of maintenance worker,

non-fulfilment of maintenance activities, or non-respect of maintenance

procedures.

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Structural malfunctioning Malfunctioning of the structure generated by inexperience of maintenance

worker, non-fulfilment of maintenance activities, or non-respect of

maintenance procedures.

Equipment malfunctioning Malfunctioning of the equipment caused by inexperience of maintenance

worker, non-fulfilment of maintenance activities, or non-respect of

maintenance procedures.

Table 8.4: Aerosol Service Italiana S.r.l. maintenance risks.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.1.1

Empty the

machine

plans

S.1.1.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.1.1.2

Enter in the

E.U.1 and pick

up waste and

macro

residuals from

the machine

plans.

Micro-

contamination

Macro-

contamination

Worker does not

collect all waste and

macro residuals,

leaving

contamination.

Request a visual

control after the

maintenance

activity.

Provide a form to

fill, to be used as

control check list

after the

maintenance

activity.

S.1.1.3

Sort waste and

residuals in the

opposite

containers.

Worker does not

know how to sort the

pharmaceutical waste

and residuals into

different containers.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide specific

containers where

sort the waste and

residuals.

Instruct personnel

about the sort of

waste, organizing

a training course.

Guarantee the

supply of

specific

containers for

the disposal of

waste and

residuals.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.1.1.4

Bring all the

residuals and

waste outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.1.1.5

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.1.2

Removal of

material and

equipment

S.1.2.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

Micro-

contamination

Macro-

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

Instruct personnel

about dressing

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Environmental

contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

headdresses, and

booties.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

quantity of

them.

information

plaque about

dressing

procedure.

S.1.2.2

Enter the

E.U.1 and pick

up all

materials and

equipment

used during

the

production.

Micro-

contamination

Macro-

contamination

Worker does not

collect all materials

and equipment used

during production,

leaving

contamination.

Request a visual

control after the

maintenance

activity.

Provide a form to

fill, to be used as

control check list

after the

maintenance

activity.

S.1.2.3

Clean with a

cloth all

equipment

used during

the production

and stores it

into the E.U.4.

Micro-

contamination

Macro-

contamination

Spatial

inefficiency

Worker does not

know the correct

procedure for

cleaning and use

wrong products and

equipment, generating

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide a correct

supply of sterilized

cloth.

Organisation does

not design the

correct space, where

store all equipment

in the storage room.

Instruct personnel

about cleaning

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of sterilized

cloths, stocking

up a minimum

quantity of

them.

Install an opposite

wardrobe, where

store sterilized

cloths, positioning

it in the storage

room.

Install wardrobes

and shelfs in the

storage room,

where store the

necessary

equipment.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.1.2.4

Bring all the

materials

outside the

cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.1.2.5

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.1.3

Empty the

garbage

containers

S.1.3.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

Micro-

contamination

Macro-

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

Instruct personnel

about dressing

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Environmental

contamination

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

headdresses, and

booties.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

quantity of

them.

plaque about

dressing

procedure.

S.1.3.2

Enter in the

E.U.1 and pick

up all garbage

containers,

sealing them.

Micro-

contamination

Macro-

contamination

Worker does not put

the covers on the

garbage containers,

generating micro and

macro contamination

during their transport.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide correct

garage containers

with the hermetic

cover.

Instruct personnel

about the correct

procedure about

the closure of

garbage

containers.

Supply the

cleanroom with

the specific

garbage

containers,

equipped with

hermetic covers.

S.1.3.3

Bring the

garbage

containers

outside the

cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take garbage

container outside the

cleanroom without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about the correct

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.1.3.4

Sort garbage

into different

containers.

Spatial

inefficiency

Standard

violation

Worker does not

know the standards

about the sort of

garbage into different

containers.

Organisation does not

plan any training

course for personnel.

Organisation does

not provide the

correct containers,

where store garbage

according to

pharmaceutical

standards.

Instruct personnel

about the sort of

garbage

procedure,

organizing a

training course.

Purchase the

correct garbage

containers,

according to the

pharmaceutical

standards.

Design the

specific area

outside the

cleanroom, where

position the

garbage

containers.

S.1.3.5

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.2.1

Removal of

macro-

contamination

S.2.1.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

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Chapter 8

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

headdress, and

booties.

Organisation does not

plan any training

course for personnel

education.

explanation of the

dressing

procedure.

S.2.1.2

Enter in the

E.U.4 and take

the specific

vacuum

cleaner.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and bring a

vacuum cleaner from

the outside,

generating micro and

macro contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply the

cleanroom with a

dedicated vacuum

cleaner.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Purchase a

vacuum cleaner

used only in the

cleanroom and

execute its

maintenance

monthly.

S.2.1.3

Enter in the

E.U.1 and

clean with the

vacuum

cleaner all the

machines and

equipment

used during

the

production.

Micro-

contamination

Macro-

contamination

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.2.1.4

Bring the

vacuum

cleaner

outside the

cleanroom,

passing

through the

E.U.3, and

empty it.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take garbage

containers outside the

cleanroom without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.2.1.5

Sterilize the

vacuum

cleaner in the

E.U.3, and

store it in the

E.U.4.

Micro-

contamination

Macro-

contamination

Spatial

inefficiency

Worker does not

know the correct

procedure and take

the vacuum cleaner

inside the cleanroom

without sterilize it

after the use. This can

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not design the

correct space, where

store the vacuum

cleaner in the E.U.4.

Instruct personnel

about the correct

procedure about

sterilization of the

vacuum cleaner.

Design a

dedicated space in

the storage room

for the vacuum

cleaner.

S.2.1.6

Compile the

module of

maintenance

activity for the

Mismanagement

Organisational

inefficiency

Worker does not

know the correct

procedure for

maintenance activity

Organisation does

not provide the

necessary

documentation and

Instruct personnel

about the

maintenance

procedure,

Create an

information

system for the

management of

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Chapter 8

178

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

registration of

data and

information

about

cleanroom

maintenance.

No feedback

information

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

modules for the

registration of

maintenance

activities and the

collection of data

and information.

providing the

necessary

modules for the

registration of

maintenance

activities.

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.2.2

Clean the

internal parts

of machines

S.2.2.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.2.2.2

Enter in the

E.U.1 and

isolate the

electric parts

of the

machines with

a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does not

plan any training

course for personnel

education.

S.2.2.3

Blow with

compressed

air all internal

parts of

machines.

Macro-

contamination

Organisation does

not predispose and

install the necessary

components for the

compressed air.

Design the

necessary space

and components

for the installation

of compressed air.

S.2.2.4

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.2.3

Clean all

parts of

machines

S.2.3.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

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Chapter 8

180

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

sterilization of

products in the

E.U.3.

S.2.3.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.2.3.3

Enter in the

E.U.3 and take

the necessary

products and

equipment.

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181

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.2.3.4

Enter in the

E.U.1 and

isolate the

electric parts

of the

machines with

a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Organisation does not

plan any training

course for personnel

education.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

S.2.3.5

Clean with a

cloth

moistened

with alcohol

all parts of

machines.

Micro-

contamination

Macro-

contamination

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course.

S.2.3.6

Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

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Chapter 8

182

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.2.3.7

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.2.4

Clean

cabinets and

benches

S.2.4.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

and equipment

coming from

outside.

equipment for

the sterilization

of products

coming from

outside.

S.2.4.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.2.4.3

Enter in the

E.U.3 and take

the necessary

products and

equipment.

S.2.4.4

Enter in the

E.U.2 and

clean

internally and

externally all

cabinets.

Then, clean all

benches.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

micro

contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Guarantee a

supply of

different

cleaning

products,

interchanging

them biweekly.

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184

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.2.4.5

Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.2.4.6

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.3.1

Clean all

floors with

the specific

broom

S.3.1.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

Micro-

contamination

Macro-

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

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185

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Environmental

contamination

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

headdresses, and

booties.

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

quantity of

them.

plaque about

dressing

procedure.

S.3.1.2

Enter in the

E.U.4 and take

the specific

broom.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and bring a

broom from the

outside, generating

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply the

cleanroom with a

dedicated broom.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Purchase a

broom used only

in the cleanroom

and organize its

substitution

weekly.

S.3.1.3

Clean with the

specific

products and

the broom the

floors of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Materials used for

the floor

construction allows

the generation of

particles, are not

easily cleanable,

water resistant,

durable, chemically

inert, antistatic and

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of cleaning

products,

stocking up a

minimum

quantity of

them.

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Choose materials

of construction

with the following

characteristics:

- capacity to not

generate particles;

- capacity to be

easily cleaned;

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Chapter 8

186

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

does not have an

airtight structure.

This does not allow

a correct cleaning

and generate the risk

of micro and macro

contamination.

- capacity to resist

to water,

detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have

an airtight

structure.

S.3.1.4

Sterilize the

broom in the

E.U.3, and

store it in the

E.U.4.

Micro-

contamination

Macro-

contamination

Spatial

inefficiency

Worker does not

know the correct

procedure and take

the broom inside the

cleanroom without

sterilize it after the

use. This can generate

the risk of micro and

macro contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not design the

correct space, where

store the vacuum

cleaner in the E.U.4.

Instruct personnel

about the correct

procedure about

sterilization of the

vacuum cleaner.

Design a

dedicated space in

the storage room

for the vacuum

cleaner.

S.3.1.5

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

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Chapter 8

187

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

cleanroom

maintenance.

Organisation does not

plan any training

course for personnel

education.

collection of data

and information.

maintenance

activities.

manage all

information about

maintenance,

improving it.

A.3.2

Clean all

floors with

the vacuum

cleaner

S.3.2.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.3.2.2

Enter in the

E.U.4 and take

the specific

vacuum

cleaner

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and bring a

vacuum cleaner from

the outside,

generating micro and

macro contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply the

cleanroom with a

dedicated vacuum

cleaner.

Instruct personnel

about the correct

procedure,

organizing a

training course.

Purchase a

vacuum cleaner

used only in the

cleanroom and

execute its

maintenance

monthly.

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188

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.2.3

Clean with the

vacuum

cleaner the

floors of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the correct

procedure,

organizing a

training course

S.3.2.4

Bring the

vacuum

cleaner

outside the

cleanroom,

passing

through the

E.U.3, and

empty it.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.3.2.5

Sterilize the

vacuum

cleaner in the

E.U.3, and

store it in the

E.U.4.

Micro-

contamination

Macro-

contamination

Spatial

inefficiency

Worker does not

know the correct

procedure and take

the vacuum cleaner

inside the cleanroom

without sterilize it

after the use. This can

generate the risk of

micro and macro

contamination.

Organisation does

not design the

correct space, where

store the vacuum

cleaner in the E.U.4.

Instruct personnel

about the correct

procedure about

sterilization of the

vacuum cleaner.

Design a

dedicated space in

the storage room

for the vacuum

cleaner.

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189

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Organisation does not

plan any training

course for personnel

education.

S.3.2.6

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.3.3

Clean doors,

windows and

recovering

grids

S.3.3.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

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Chapter 8

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

coming from

outside.

of products

coming from

outside.

S.3.3.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.3.3.3

Enter in the

E.U.3 and take

the necessary

products and

equipment.

S.3.3.4

Clean with the

specific

products

doors, widows

and recovering

grids of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Materials used for

the floor

construction allows

the generation of

particles, are not

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Choose materials

of construction

with the following

characteristics:

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Chapter 8

191

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

easily cleanable,

water resistant,

durable, chemically

inert, antistatic and

does not have an

airtight structure.

This does not allow

a correct cleaning

and generate the risk

of micro and macro

contamination.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

micro

contamination.

use of different

products

biweekly.

- capacity to not

generate particles;

- capacity to be

easily cleaned;

- capacity to resist

to water,

detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have

an airtight

structure.

S.3.3.5

Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

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Chapter 8

192

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.3.6

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.3.4 Clean the

walls S.3.4.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

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Chapter 8

193

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.4.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.3.4.3 Enter in the

E.U.3 and take

the necessary

products and

equipment.

S.3.4.4

Isolate all

electrical parts

of machines

with a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Organisation does not

plan any training

course for personnel

education.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

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194

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.4.5

Clean with the

specific

products the

walls of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Materials used for

the floor

construction allows

the generation of

particles, are not

easily cleanable,

water resistant,

durable, chemically

inert, antistatic and

does not have an

airtight structure.

This does not allow

a correct cleaning

and generate the risk

of micro and macro

contamination.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

micro

contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

use of different

products

biweekly.

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Choose materials

of construction

with the following

characteristics:

- capacity to not

generate particles;

- capacity to be

easily cleaned;

- capacity to resist

to water,

detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have

an airtight

structure.

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195

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.4.6

Bring the

equipment

outside the

cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.3.4.7

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.3.5

Clean ceiling

and ceiling

lights

S.3.5.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

organizing

training courses.

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

S.3.5.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.3.5.3

Enter in the

E.U.3 and take

the necessary

equipment.

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197

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.5.4

Isolate all

electrical parts

of machines

with a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Organisation does not

plan any training

course for personnel

education.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

S.3.5.5

Clean with the

specific

products the

ceiling and

ceiling lights

of the E.U.1,

E.U.2, E.U.3,

and E.U.4.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Materials used for

the floor

construction allows

the generation of

particles, are not

easily cleanable,

water resistant,

durable, chemically

inert, antistatic and

does not have an

airtight structure.

This does not allow

a correct cleaning

and generate the risk

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

use of different

products

biweekly.

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Choose materials

of construction

with the following

characteristics:

- capacity to not

generate particles;

- capacity to be

easily cleaned;

- capacity to resist

to water,

detergents and

disinfectants;

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198

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

of micro and macro

contamination.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

micro

contamination.

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have

an airtight

structure.

S.3.5.6

Bring the

equipment

outside the

cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

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Chapter 8

199

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.5.7

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.3.6 Clean filters S.3.6.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

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200

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.3.6.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.3.6.3

Enter in the

E.U.3 and take

the necessary

products and

equipment.

S.3.6.4

Clean with the

specific

products all

filters of the

E.U.1.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker is not able to

clean filters, due to

the inaccessibility to

them. Indeed, filters

can be positioned in

unattainable points or

can be barrier which

impede their

accessibility.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

use of different

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Position filters

where it is

possible to

execute their

maintenance

easily, without

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Chapter 8

201

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

micro

contamination.

products

biweekly.

barriers, which

can impede their

accessibility.

S.3.6.5

Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.3.6.6

Compile the

module of

maintenance

activity for the

registration of

data and

information

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

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Chapter 8

202

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

about

cleanroom

maintenance.

Organisation does not

plan any training

course for personnel

education.

activities and the

collection of data

and information.

registration of

maintenance

activities.

collect and

manage all

information about

maintenance,

improving it.

A.4.1

Sanitize

doors,

windows,

walls and

recovering

grids

S.4.1.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

S.4.1.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

Micro-

contamination

Macro-

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

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Chapter 8

203

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Environmental

contamination

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

headdresses, and

booties.

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

quantity of

them.

plaque about

dressing

procedure.

S.4.1.3

Enter in the

E.U.3 and take

the necessary

equipment.

S.4.1.4

Isolate all

electrical parts

of machines

with a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Organisation does not

plan any training

course for personnel

education.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

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Chapter 8

204

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.1.5

Clean with the

specific

products

walls,

windows,

doors and

recovering

grids of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Materials used for

the floor

construction allows

the generation of

particles, are not

easily cleanable,

water resistant,

durable, chemically

inert, antistatic and

does not have an

airtight structure.

This does not allow

a correct cleaning

and generate the risk

of micro and macro

contamination.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

micro

contamination.

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

use of different

products

biweekly.

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Choose materials

of construction

with the following

characteristics:

- capacity to not

generate particles;

- capacity to be

easily cleaned;

- capacity to resist

to water,

detergents and

disinfectants;

- durability;

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have

an airtight

structure.

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Chapter 8

205

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.1.6

Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.4.1.7

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.4.2 Sanitize

floors S.4.2.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

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Chapter 8

206

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Environmental

contamination

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

organizing

training courses.

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

S.4.2.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.4.2.3

Enter in the

E.U.3 and take

the necessary

equipment.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.2.4

Isolate all

electrical parts

of machines

with a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Organisation does not

plan any training

course for personnel

education.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

S.4.2.5

Clean with the

specific

products the

floors of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Materials used for

the floor

construction allows

the generation of

particles, are not

easily cleanable,

water resistant,

durable, chemically

inert, antistatic and

does not have an

airtight structure.

This does not allow

a correct cleaning

and generate the risk

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

use of different

products

biweekly.

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

Choose materials

of construction

with the following

characteristics:

- capacity to not

generate particles;

- capacity to be

easily cleaned;

- capacity to resist

to water,

detergents and

disinfectants;

- durability;

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

of micro and macro

contamination.

The use of the same

cleaning product

can generate

immune

microorganisms,

able to resist to these

products. This

generate the risk of

micro

contamination.

- capacity to be

chemically inert;

- capacity to be

antistatic;

- capacity to have

an airtight

structure.

S.4.2.6 Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.2.7 Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.4.3

Sanitize

equipment

and machines

S.4.3.1

Enter in the

E.U.3, bring

the necessary

products and

equipment and

sterilize them.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the correct

cleaning products

and equipment for

the correct

execution of the

maintenance

activity.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of cleaning

products and

equipment,

stocking up a

minimum

quantity of them

in a dedicated

warehouse

outside the

cleanroom.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Design a

dedicated

warehouse for the

cleaning products

and equipment for

the cleanroom,

positioned outside

it.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.3.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.4.3.3

Enter in the

E.U.3 and take

the necessary

products and

equipment.

S.4.3.4

Isolate all

electrical parts

of machines

with a tarp.

Electronic

failure

Worker does not

know the correct

procedure and does

not isolate machines.

Organisation does not

plan any training

course for personnel

education.

Worker does not have

the necessary space to

move and cover the

electric part of

machines.

Organisation does

not purchase the

necessary material

to cover the

machines.

Instruct personnel

about the correct

isolation

procedure.

Purchase tarps

of sufficient

dimension to

cover the

machines.

Design the

sufficient space

around machines,

to allow a correct

movement and

accessibility to

isolate them.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.3.5

Clean with the

specific

products all

equipment and

machines of

the E.U.1,

E.U.2, E.U.3,

and E.U.4.

Micro-

contamination

Macro-

contamination

Generation of

immune

microorganisms

Worker does not clean

in the correct and

deepened way,

generating the risk of

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with necessary

products for the

cleanroom cleaning.

Instruct personnel

about the correct

procedure,

organizing a

training course

Guarantee a

sufficient supply

of different

cleaning

products,

stocking up a

minimum

quantity of

them. In

addition,

interchange the

use of different

products

biweekly.

Design and

organize the

necessary space in

the E.U.4 for the

storage of

cleaning products.

S.4.3.6

Bring the

products and

equipment

used outside

the cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.4.3.7

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.5.1

Control the

correct

functioning of

doors

S.5.1.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.1.2

Control the

electronic

opening of the

doors of the

E.U.1, E.U.2,

E.U.3, and

E.U.4,

ensuring the

correct

functioning of

the alarm

systems.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Item failure

Item

obsolescence

Item

degradation

Worker does not

know the mode of

operation of the

electronic

components of doors.

On consequence, he is

not able to control the

correct functioning of

them.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not install electronic

systems for the

control of the

opening of doors.

Doors opened

together can cause

the risk of macro

and micro

contamination or the

risk of variation of

the cleanroom

environmental

conditions

(temperature,

humidity, and

pressure).

Organisation does

not choose high

quality components.

On consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Instruct personnel

about the

functioning of

electronic systems

of doors,

organizing a

training course.

Install electronic

systems with

alarms for the

control of the

opening of doors.

This impede the

simultaneously

opening of doors.

Choose high

quality

components,

which are

available, reliable

and durable.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.1.3

In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and try

to repair possible

damages, causing a

failure in the system.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the

procedure of

extraordinary

maintenance,

organising a

training course

and provide the

necessary

documentation for

the opening of

procedure.

Establish a

technical

agreement with an

external

organization for

the provision of

extraordinary

maintenance

works.

S.5.1.4

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.5.2 Control filters S.5.2.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

gloves, mask,

tracksuit,

headdress, and

booties.

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

dressing

procedure.

S.5.2.2

Control the

correct

functioning of

filters of the

E.U.1.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Item failure

Item

obsolescence

Item

degradation

Worker does not

know the functioning

of filters and he is not

able to control their

operation.

Organisation does not

plan any training

course for personnel

education.

Worker is not able to

control filters, due to

the inaccessibility to

them. Indeed, filters

can be positioned in

unattainable points or

can be barrier which

impede their

accessibility.

Organisation does

not choose high

quality components.

On consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Instruct personnel

about the

functioning of

filters, organizing

a training course.

Position filters

where it is

possible to

execute their

maintenance

easily, without

barriers, which

can impede their

accessibility.

Choose high

quality

components,

which are

available, reliable

and durable.

S.5.2.3

In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and try

to repair possible

damages, causing a

failure in the system.

Instruct personnel

about the

procedure of

extraordinary

maintenance,

organising a

training course

and provide the

Establish a

technical

agreement with an

external

organization for

the provision of

extraordinary

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

maintenance

worker.

Organisation does not

plan any training

course for personnel

education.

necessary

documentation

for the opening of

procedure.

maintenance

works.

S.5.2.4

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.5.3

Control the

insulation

components

S.5.3.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.3.2

Control the

insulation

components of

the E.U.1,

E.U.2, E.U.3,

and E.U.4.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Item failure

Item

obsolescence

Item

degradation

Organisation does

not choose high

quality components.

On consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Choose high

quality

components,

which are

available, reliable

and durable.

S.5.3.3

In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and try

to repair possible

damages, causing a

failure in the system.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the

procedure of

extraordinary

maintenance,

organising a

training course

and provide the

necessary

documentation for

the opening of

procedure.

Establish a

technical

agreement with an

external

organization for

the provision of

extraordinary

maintenance

works.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.3.4

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.5.4

Control

doors,

windows,

walls, floors,

and ceiling

S.5.4.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.5.4.2

Control the

doors,

windows,

walls, floors

and ceiling of

the E.U.1,

E.U.2, E.U.3,

and E.U.4.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Item failure

Item

obsolescence

Item

degradation

Organisation does

not choose high

quality components.

On consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Choose high

quality

components,

which are

available, reliable

and durable.

S.5.4.3

In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and try

to repair possible

damages, causing a

failure in the system.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the

procedure of

extraordinary

maintenance,

organising a

training course

and provide the

necessary

documentation for

the opening of

procedure.

Establish a

technical

agreement with an

external

organization for

the provision of

extraordinary

maintenance

works.

S.5.4.4

Compile the

module of

maintenance

activity for the

registration of

Mismanagement

Organisational

inefficiency

Worker does not

know the correct

procedure for

Organisation does

not provide the

necessary

documentation and

modules for the.

Instruct personnel

about the

maintenance

procedure,

providing the

Create an

information

system for the

management of

maintenance

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220

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

data and

information

about

cleanroom

maintenance.

No feedback

information

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

registration of

maintenance

activities and the

collection of data

and information

necessary

modules for the

registration of

maintenance

activities.

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.5.5

Control

magnehelic

systems

S.5.5.1

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

S.5.5.2

Control the

correct

functioning of

the

magnehelic

systems of the

E.U.1, E.U.2,

E.U.3, and

E.U.4.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Item failure

Worker does not

know the functioning

of magnehelic

systems and he is not

able to control their

operation.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not choose high

quality components.

On consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

Instruct personnel

about the

functioning of

magnehelic,

organizing a

training course.

Position

magnehelic

system outside

cleanrooms doors,

where it is

possible to read

the environmental

parameters and

execute their

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

Item

obsolescence

Item

degradation

Worker is not able to

control magnehelic

systems, due to the

inaccessibility to

them. Indeed, they

can be positioned in

unattainable points or

can be barrier which

impede their

accessibility.

the necessity of a

frequent

maintenance.

maintenance

easily.

Choose high

quality

components,

which are

available, reliable

and durable.

S.5.5.3

In case of

damages,

follow the

procedure of

extraordinary

maintenance,

calling the

external

maintenance

worker.

Mismanagement

Item failure

Worker does not

know the correct

procedure for

extraordinary

maintenance and try

to repair possible

damages, causing a

failure in the system.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the

procedure of

extraordinary

maintenance,

organising a

training course

and provide the

necessary

documentation for

the opening of

procedure.

Establish a

technical

agreement with an

external

organization for

the provision of

extraordinary

maintenance

works.

S.5.5.4

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

A.6.1

Substitution

of insulation

components

S.6.1.1

Enter in the

E.U.3, bring

all materials

and equipment

necessary for

the ceiling

lights

substitution

and sterilize

them,

removing

possible

packages.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

S.6.1.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

dressing

procedure.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

dressing

procedure.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.6.1.3

Enter in the

E.U.3 to take

the necessary

materials and

equipment

sterilized.

S.6.1.4

Enter in the

E.U.1 and

disassemble

the old

insulation

components,

putting them

into a package.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and does

not put the

contaminated and old

insulation

components into a

package, after having

disassembled it. This

can generate micro

and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging

materials outside

the cleanroom,

where store the

necessary

materials.

S.6.1.5

Clean and

sterilize the

area, with a

cloth

moistened

with alcohol.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and does

not sterilize the area

of intervention. This

can generate the risk

of macro and micro

contamination.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the correct

procedure of

sterilization,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.6.1.6

Assemble the

new insulation

components.

Structural

malfunctioning

Organisation does

not choose high

quality insulation

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Choose high

quality

components,

which are

available, reliable

and durable.

S.6.1.7

Bring old

components

outside

cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.6.1.8 Compile the

module of

maintenance

activity for the

registration of

Mismanagement

Organisational

inefficiency

Worker does not

know the correct

procedure for

Organisation does

not provide the

necessary

documentation and

modules for the

Instruct personnel

about the

maintenance

procedure,

providing the

Create an

information

system for the

management of

maintenance

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Chapter 8

225

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

data and

information

about

cleanroom

maintenance.

No feedback

information

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

registration of

maintenance

activities and the

collection of data

and information.

necessary

modules for the

registration of

maintenance

activities.

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.6.2 Substitution

of filters S.6.2.1

Enter in the

E.U.3, bring

all materials

and equipment

necessary for

the filter

substitution

and sterilize

them,

removing

possible

packages.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

S.6.2.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

following

sanitary

devices:

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

generating micro and

macro contamination

for the environment

and the entire

production.

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

headdresses, and

booties.

Instruct personnel

about dressing

procedure,

organizing a

training course.

Position an

information

plaque at the

entrance of the

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

information

plaque about

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Chapter 8

226

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

gloves, mask,

tracksuit,

headdress, and

booties.

Organisation does not

plan any training

course for personnel

education.

E.U.2, with a

detailed

explanation of the

procedure.

dressing

procedure.

S.6.2.3

Enter in the

E.U.3 to take

the necessary

materials and

equipment

sterilized.

S.6.2.4

Enter in the

E.U.1 and

disassemble

the old filters,

putting them

into a package.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and does

not put the

contaminated and old

filters into a package,

after having

disassembled it. This

can generate micro

and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging

materials outside

the cleanroom,

where store the

necessary

materials.

S.6.2.5

Clean and

sterilize the

area, with a

cloth

moistened

with alcohol.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and does

not sterilize the area

of intervention. This

can generate the risk

Instruct personnel

about the correct

procedure of

sterilization,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

of macro and micro

contamination.

Organisation does not

plan any training

course for personnel

education.

S.6.2.6

Assemble the

new filters,

controlling

their

functioning.

System

malfunctioning

Organisation does

not choose high

quality insulation

components. On

consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Choose high

quality

components,

which are

available, reliable

and durable.

S.6.2.7

Bring old

filters outside

cleanroom,

passing

through the

E.U.3.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Install an

information

plaque in the

cleanroom,

indicating the

exits.

Instruct personnel

about exit

procedure,

organizing a

training course.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.6.2.8

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

A.6.3

Substitution

of ceiling

lights

S.6.3.1

Enter in the

E.U.3, bring

all materials

and equipment

necessary for

the insulation

components

substitution

and sterilize

them,

removing

possible

packages.

Micro-

contamination

Macro-

contamination

Environmental

contamination

Worker does not

know the correct

procedure and enters

in the cleanroom

without having

sterilized equipment

and products coming

from outside. This

generate the risk of

micro and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not supply worker

with the necessary

equipment for the

sterilization of

products, materials

and equipment

coming from

outside.

Instruct personnel

about the correct

procedure for the

introduction of

external materials

and equipment,

organizing

training courses.

Guarantee a

sufficient supply

of products and

equipment for

the sterilization

of products

coming from

outside.

Install a wardrobe

with the necessary

equipment for the

sterilization of

products in the

E.U.3.

S.6.3.2

Enter in the

E.U.2 and

perform the

dressing

procedure,

wearing the

Micro-

contamination

Macro-

contamination

Worker can enter in

the cleanroom without

wearing one or more

sanitary devices,

The organisation

does not provide an

adequate supply of

sanitary devices, as

gloves, masks,

tracksuits,

Instruct personnel

about dressing

procedure,

organizing a

training course.

Guarantee a

sufficient supply

of sanitary

devices,

stocking up a

minimum

Install a dedicated

wardrobe for

sanitary devices at

the entrance of the

E.U.2, positioned

next the

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229

Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

following

sanitary

devices:

gloves, mask,

tracksuit,

headdress, and

booties.

Environmental

contamination

generating micro and

macro contamination

for the environment

and the entire

production.

Organisation does not

plan any training

course for personnel

education.

headdresses, and

booties.

Position an

information

plaque at the

entrance of the

E.U.2, with a

detailed

explanation of the

procedure.

quantity of

them.

information

plaque about

dressing

procedure.

S.6.3.3

Enter in the

E.U.3 to take

the necessary

materials and

equipment

sterilized.

S.6.3.4

Enter in the

E.U.1 and

disassemble

the old

insulation

components,

putting them

into a package.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and does

not put the

contaminated and old

ceiling lights into a

package, after having

disassembled it. This

can generate micro

and macro

contamination.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide an

adequate supply of

materials for the

packaging of

disassembled

components.

Instruct personnel

about the correct

procedure of

packaging of

substituted

components,

organizing a

training course.

Supply

personnel with

the necessary

materials for

packaging,

stocking up a

minimum

quantity of

them.

Install a dedicated

wardrobe for

packaging

materials outside

the cleanroom,

where store the

necessary

materials.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

S.6.3.5

Clean and

sterilize the

area, with a

cloth

moistened

with alcohol.

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure and does

not sterilize the area

of intervention. This

can generate the risk

of macro and micro

contamination.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about the correct

procedure of

sterilization,

organizing a

training course.

S.6.3.6

Assemble the

new ceiling

lights.

Structural

malfunctioning

Organisation does

not choose high

quality components.

On consequence,

perishability of

items is very high

and their life cycle

very short. This can

generate the risk of

failure of items and

the necessity of a

frequent

maintenance.

Choose high

quality

components,

which are

available, reliable

and durable.

S.6.3.7

Bring old

insulation

components

outside

cleanroom,

passing

Micro-

contamination

Macro-

contamination

Worker does not

know the correct

procedure for the exit

and take products and

equipment used for

the cleaning without

passing through

Install an

information

plaque in the

cleanroom,

indicating the

exits.

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Activity Step Risks

Risk factors Possible actions

Code Description Code Description Personnel Equipment Personnel Equipment Project

through the

E.U.3.

Environmental

contamination

E.U.3. This can

generate macro and

micro contamination.

Organisation does not

plan any training

course for personnel

education.

Instruct personnel

about exit

procedure,

organizing a

training course.

S.6.3.8

Compile the

module of

maintenance

activity for the

registration of

data and

information

about

cleanroom

maintenance.

Mismanagement

Organisational

inefficiency

No feedback

information

Worker does not

know the correct

procedure for

maintenance activity

registration and does

not compile the

module.

Organisation does not

plan any training

course for personnel

education.

Organisation does

not provide the

necessary

documentation and

modules for the

registration of

maintenance

activities and the

collection of data

and information.

Instruct personnel

about the

maintenance

procedure,

providing the

necessary

modules for the

registration of

maintenance

activities.

Create an

information

system for the

management of

maintenance

activities. This

allow to organize,

collect and

manage all

information about

maintenance,

improving it.

Table 8.5: Aerosol Service Italiana S.r.l. framework application.

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9. Framework validation and outcomes

The analysis of maintenance activities and steps, to find possible risks factors and solution

to them, has brought to the generation of a tool, which can be used for several different

applications.

The objective of this framework is to provide an instrument useful for a correct and

complete organisation of maintenance, considering all that factors, as requirements and

criticalities, which require a specific attention and consideration in respect to a general

maintenance. Indeed, as analysed in previous chapters, cleanrooms are controlled

environment, which have specific characteristics and requirements to be respected in

order to ensure the control of the environmental conditions and the respect of the product

necessities to be worked.

Important characteristic of the framework is its applicability to all typologies of

cleanroom, necessary to establish a common and useful tool, generally valid for every

sector. This characteristic emerges from a comparison between the application of the

framework on the two case studies, and its consequently validation.

The successive step consists in the analysis of the possible outcomes of this framework,

giving a concrete example of them. Indeed, exists several outcomes of this framework but

has been decided to take into consideration only two of them. Analysis proposed focus

the attention of the risks, elaborating them for maintenance activities and environmental

units. These applications illustrate the functionality of the framework and its applicability

to different cleanrooms typology.

9.1 Comparison between the case studies on the framework application

The aim of this framework is to provide a tool generally applicable to all type of

cleanrooms. Indeed, its modular structure can be used for different situations. Introducing

all data about any cleanroom maintenance, it is possible to obtain this basic framework.

The specificity of each cleanroom is outlined by the tool itself, thanks to the level of

detail, which requires a deepened analysis of each maintenance step. This allows to

identify possible risk factors and relative possible solutions, which are specific for the

case.

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From a comparison between the two case studies, is emerged that the framework is

applicable and functional for both. The two companies taken as example, belong to

different sectors, the mechanical engineering and the pharmaceutical one. As

demonstrated in the previous chapters, every sector has its specific characteristics

requirements and risks, which have to be considered and evaluated to guarantee the

quality and the correct execution of the manufacturing process.

The applicability of the framework to every cleanroom is evident from the fact that the

structure of the framework has not been modified between the two cases. The structure

of the tool is modular and has been developed considering basic information, easily

identifiable and recognizable in every cleanroom.

To correctly compile and structure the framework, it is necessary to start an analysis of

the cleanroom, considering module by module, its characteristics. Indeed, the first part of

the tool consists in the definition of basic information about maintenance tasks and

activities. The compilation of the first part of modules requires general data and allows

to have a global overview about cleanroom maintenance.

The second part of the tool consists in specific modules, which should be filled

considering possible risks and solutions about maintenance. These information are easily

obtainable because, the specificity of the module, requires a deepened analysis on

maintenance and bring to observe that each maintenance step can be subjected to a risk.

This allows to obtain a specific overview, which consider all possible aspect without

overlook any maintenance step.

The applicability to each cleanroom, as demonstrated with the case studies, is feasible

because the final information obtained derive from a way of thinking, which goes from

the general to the specific. The first general information required are easily reachable, and

the second part of them derive from a deepened analysis of the first.

The modular structure allows to change, if necessary, the structure of the tool, adding or

not, modules, according to specific requirements. Regardless, the structure of the tool

works for different cleanrooms and is applicable to each sector.

After the definition of the framework applicability, it is important to understand its

concrete outcomes and its efficiency about the management of cleanroom maintenance.

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For this reason, it is necessary to apply the framework according to different requirements

of each cleanroom and sector. Indeed, from this tool, it is possible to make several types

of analysis, which can be made through an elaboration of data obtained. Information

contained in the tool can be extrapolated, in order to find new data, useful for a correct

and efficient management and execution of maintenance.

9.2 Outcomes of the application of the framework in the mechanical

engineering sector

The first application of the framework aims to analysis maintenance activities according

to their riskiness. This analysis has been made considering the case study of Mako Shark

S.r.l., in order to analysis the impact of macro-contamination risk on the maintenance

activities of the mechanical engineering sector.

The goal is to consider all risk factors identified in each maintenance step, and, through

an elaboration of data, define which is the most frequent risk and which are the most

riskiness activities.

The utility of this application is to focus the attention on the most critic activities and, if

possible, to take preventive measure to reduce or avoid the probability of occurrence and

the impact of the major risk of the sector, the macro-contamination.

The first step consists in attributing a value to each maintenance activity, based on the

number of step that compose it. This means that, considering that each step has a value

of 1, a maintenance activity composed by 5 steps has a value of 5.

Maintenance activity Number of steps Activity value

A.1.1 Empty the machine plans 4 4

A.1.2 Removal of material and equipment 4 4

A.1.3 Empty the garbage containers 5 5

A.1.4 Removal of macro-contamination 6 6

A.2.1 Clean machines, equipment, mobile workstations,

and chairs

4 4

A.2.2 Clean freezers 4 4

A.2.3 Clean of garbage containers 5 5

A.3.1 Clean all floors with the specific broom 5 5

A.3.2 Clean all floors with the vacuum cleaner 6 6

A.3.3 Clean doors, windows and recovering grids 4 4

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A.3.4 Clean the walls 4 4

A.3.5 Clean ceiling and ceiling lights 4 4

A.3.6 Clean the entrance rubber mat 4 4

A.3.7 Clean filters 4 4

A.4.1 Control mobile workstation plans 4 4

A.4.2 Control filters 4 4

A.4.3 Control the insulation components 4 4

A.4.4 Control doors, windows, walls, floors, and ceiling 4 4

A.4.5 Control electronic systems 4 4

A.4.6 Control the joints of the vacuum system 4 4

A.5.1 Substitution of insulation components 6 6

A.5.2 Substitution of filters 6 6

A.5.3 Substitution of ceiling lights 6 6

A.5.4 Substitution of mobile workstation plans 6 6

Table 9.1: Mako Shark S.r.l. cleanroom activity value.

The second step consists in evaluating all risks identified for each step of each

maintenance activity. Giving to each risk a value of 1, the total value of risk for each

maintenance activity derives from how many steps can be affected by it. This means that

if an activity has 5 steps and in 3 of them exists the risk of macro-contamination, this risks

will have a value of 3.

This evaluation can be done for every risk identified by the framework. This analysis is

made taking into consideration one of the major risks: Macro-contamination.

Maintenance activity Risk value

A.1.1 Empty the machine plans 2

A.1.2 Removal of material and equipment 2

A.1.3 Empty the garbage containers 3

A.1.4 Removal of macro-contamination 5

A.2.1 Clean machines, equipment, mobile workstations, and chairs 3

A.2.2 Clean freezers 3

A.2.3 Clean of garbage containers 3

A.3.1 Clean all floors with the specific broom 4

A.3.2 Clean all floors with the vacuum cleaner 5

A.3.3 Clean doors, windows and recovering grids 3

A.3.4 Clean the walls 3

A.3.5 Clean ceiling and ceiling lights 3

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A.3.6 Clean the entrance rubber mat 1

A.3.7 Clean filters 3

A.4.1 Control mobile workstation plans 3

A.4.2 Control filters 2

A.4.3 Control the insulation components 2

A.4.4 Control doors, windows, walls, floors, and ceiling 2

A.4.5 Control electronic systems 2

A.4.6 Control the joints of the vacuum system 2

A.5.1 Substitution of insulation components 3

A.5.2 Substitution of filters 3

A.5.3 Substitution of ceiling lights 3

A.5.4 Substitution of mobile workstation plans 3

Table 9.2: Macro-contamination value for each maintenance activity.

Next step consists in match the two previous tables, multiplying each value of macro-

contamination for each maintenance activity.

This allows to obtain a value for each maintenance activity, based on its number of

maintenance steps and the macro-contamination value. The final result will be a ranking

table based on the macro-contamination risk, useful to focus the attention to some

activities, that will have a higher macro-contamination risk in respect to others.

Maintenance activity Activity value Risk value Final value

A.1.1 2 4 8

A.1.2 2 4 8

A.1.3 3 5 15

A.2.1 5 6 30

A.2.2 3 4 12

A.2.3 3 4 12

A.2.4 3 5 15

A.3.1 4 5 20

A.3.2 5 6 30

A.3.3 3 4 12

A.3.4 3 4 12

A.3.5 3 4 12

A.3.6 1 4 4

A.3.7 3 4 12

A.4.1 3 4 12

A.4.2 2 4 8

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A.4.3 2 4 8

A.4.4 2 4 8

A.4.5 2 4 8

A.4.6 2 4 8

A.5.1 3 6 18

A.5.2 3 6 18

A.5.3 3 6 18

A.5.4 3 6 18

Table 9.3: Maintenance activity value according to macro-contamination risk.

The final ranking of activities according to the macro-contamination risk is the

following:

Ranking Maintenance activity

1° A.2.1 / A.3.2

2° A.3.1

3° A.5.1 / A.5.2 / A.5.3 / A.5.4

4° A.1.3 / A.2.4 /

5° A.2.2 / A.2.3 / A.3.3 / A.3.4 /

A.3.5 / A.3.7 / A.4.1

6° A.1.1 / A.1.2 / A.4.2 / A.4.3 /

A.4.4 / A.4.5 / A.4.6

7° A.3.6

Table 9.4: Final maintenance activity ranking.

This final ranking highlights that activities A.2.1 “Clean machines, equipment, mobile

workstations, and chairs” and A.3.2 “A.3.2 Clean all floors with the vacuum cleaner”, are

those in which the risk of macro-contamination is the higher. This allows organisation to

take the necessary measure in order to reduce or avoid this risk.

From the framework defined in the previous chapter, it is possible to identify and analyse

risk factors and relative possible solutions associated to these activities, in order to

prevent macro-contamination and organize in the most adequate way these maintenances.

This analysis is made as example, in order to illustrate the concrete application of the

framework. Indeed, values of risks and steps are assumed to be equal to 1, in order to

simplify the explanation.

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A more deepened analysis allows to give a significant value to each data, attributing to

theme a weight. Indeed, the value of steps and risks can vary according to several factors

and cannot be assumed all equal to 1. Weights should be evaluated by organisation, based

on its priorities and decisions.

The following map allows to resume and understand the construction and the passages of

this analysis.

Figure 9.1: Schema of the analysis

9.3 Outcomes of the application of the framework in the pharmaceutical

sector

The second application of the framework aims to analysis cleanroom environmental units,

in regards to their riskiness. The objective is to consider environmental units and the

maintenance activity steps performed in them, in order to understand which is the riskiest

area.

The analysis has been applied on the second case study, Aerosol Service Italiana S.r.l., to

define a ranking of environmental, from the first risky to the less one, of the

pharmaceutical sector. The risk analysed is the micro-contamination, the major risk in a

pharmaceutical production.

Definition of a value for

maintenance activities, based on the

number of steps that compose them.

Choice of a risk and definition

of its value for each maintenance

activities, according to its occurrence

in a step.

Multiplication of the value

obtained, to define a value for each

maintenance activity in regards to the risk

chosen.

Definition of a ranking of riskiness

maintenance activities, in regards to the

risk.

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The utility of this application is to focus the attention on the most critic area of the

cleanroom and, if possible, to take preventive measure to reduce or avoid the probability

of occurrence and the impact of possible risks.

The first step consists in define how many maintenance steps are performed in an

environmental unit. Considering each step with a value of 1, it is possible define a value

for each environmental unit.

Environmental units Number of steps performed in E.U.

E.U.1 Cleanroom 23

E.U.2 Clothing change area 37

E.U.3 Material transfer area 56

E.U.4 Storage room 19

Table 9.5: Number of steps performed in each environmental unit.

Second step of the analysis consists in evaluate risks present in each environmental unit.

This means that, given a value of 1 to a risk, it is possible to obtain a value of risk for

each environmental unit, calculating how any time this risk occur in a step. The risk value

is obtained analysing steps performed in each environmental unit.

This means that, if a risk with a value of 1, occur in 5 steps of an environmental unit, the

risk value of this area will be equal to 5.

This application can be done taking into account each risk identified in the framework.

This analysis has been focused on the Micro-contamination risks.

Environmental units Risk value

E.U.1 Cleanroom 21

E.U.2 Clothing change area 37

E.U.3 Material transfer area 43

E.U.4 Storage room 19

Table 9.6: Micro-contamination risk value for each environmental unit.

Next step consists in the match of the two table, to obtain a ranking of environmental unit

according to their riskiness. To obtain these data it is necessary to multiply the number of

steps performed in each environmental unit with the micro-contamination risk of each

area.

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Environmental units Number of step Risk value Final value

E.U.1 Cleanroom 21 21 441

E.U.2 Clothing change area 37 37 1369

E.U.3 Material transfer area 43 43 1849

E.U.4 Storage room 19 19 361

Table 9.7: Environmental unit value according to micro-contamination risk.

Values obtained allows to establish a ranking, in order to prioritize environmental units

according to their riskiness.

Ranking Environmental unit

1° E.U.3

2° E.U.2

3° E.U.1

4° E.U.4

Table 9.8: Final environmental unit ranking.

This final ranking highlights that the riskiest environmental unit for micro-contamination

is the E.U.3 “Material transfer area”.

Data obtained allows to take better organisational decisions about maintenance,

improving the management and the quality of it. The identification of riskiest cleanroom

areas, allows to control the diffusion of the risks in all environmental units, minimizing

the risk.

This analysis is made as example, in order to illustrate the concrete application of the

framework. Indeed, values of risks and steps are assumed to be equal to 1, in order to

simplify the explanation.

A more deepened analysis allows to give a significant value to each data, attributing to

theme a weight. Indeed, the value of steps and risks can vary according to several factors

and cannot be assumed all equal to 1. Weights should be evaluated by organisation, based

on its priorities and decisions.

The following map allows to resume and understand the construction and the passages of

this analysis.

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Figure 9.2: Schema of the analysis.

Definition of a value for

environmental units, based on the

number of steps that compose them.

Choice of a risk and definition

of its value for each maintenance

activities, according to its occurrence

in a step.

Multiplication of the value

obtained, to define a value for each

environmental unit in regards to the risk

chosen.

Definition of a ranking of riskiness

environmental unit, in regards to the risk.

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9.4 General outcomes of the framework application

The framework proposed allows to obtain several outcomes, useful for the management

of cleanroom maintenance. These outcomes, as described in the previous paragraphs,

permit to find different information about maintenance and their risks, in order to acquire

more awareness about important organizational aspects.

The results obtained in the analysis illustrate that the applicability of the framework to

real sectors produce tangible and numerical data, which can be elaborated and

implemented in different ways.

As explained before, the examples are made assuming a value equal to 1 for each data.

Steps, activities, and risks are not all the same weight. They differ for typology and for

priorities established by the organisation. The allocation of a specific weight to each

parameter of the framework allows to obtain more precise and significant data which can

reflect in the best proper way the reality of the organisation.

Achievable outcomes can be specific of a sector or general. Indeed, analysis made before,

are applicable for both cases studies, changing some variables, as the typology of risk.

The variation of some data depends on the organisation and of the objective that it wants

to achieve.

In the first case, the aim was to obtain a ranking about the activities more subjected to the

macro-contamination risks. This hazard is proper to mechanical engineering sector, in

which the requirements for the correct workability of the product are defined by the

environmental characteristics of the cleanroom (relative humidity, temperature and

pressure) and by the minimization of contamination derived by macro particles.

The second case focuses the attention on the micro-contamination risk, analysing and

obtaining a ranking of riskiest environmental units. This outcome aim to analyse the

riskiest aspect of pharmaceutical sector, in order to obtain a tool useful for the

minimization of the micro particles and microorganisms generation.

The two analysis can be switched between the two case studies, but to have concrete and

reasonable results its necessary to change the typology of risk. Indeed, an analysis of

micro-contamination on the mechanical engineering sector will not have useful results.

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However, maintaining the macro-contamination risk as key factor of the analysis, could

be useful to understand which environmental unit can be more subjected to this hazard.

The functionality of the framework and, on consequence, of the outcomes resides in the

way in which information are chosen and elaborated, according to the results that the

organisation wants to achieve, in order to focus the attention on its problems and obtain

data useful for a real improvement of cleanroom maintenance.

Although the specificity that the application of the framework requires, it is possible to

have some general outcomes and information, useful for a correct management of

maintenance and applicable to all sectors:

- Information for the composition of tenders for the supply of facility services;

- Information for the definition of the necessary technical expertise for the correct

execution of maintenance;

- Information about riskiest maintenance tasks;

- Information about riskiest maintenance activities;

- Information about riskiest maintenance steps;

- Information about riskiest environmental unit;

- Information about most important hazards;

- Information about necessary solution to adopt to minimize risks;

- Information about necessary equipment for the correct execution of maintenance;

- Information about the necessary training course for the correct execution of

maintenance;

- Information about the possible diffusion of a risk in all environmental unit and its

prevention;

- Information about the probability and the impact of risks to define a Risk

Assessment.

This list represents some of the possible outcomes obtainable through the elaboration of

the framework. The specificity of each outcome for each organisation emerges from the

requirements of the sector and of the product worked.

The following map allows to understand the application of the framework and the

adaptability of the outcomes:

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Figure 9.3: Application of the framework and adaptability of the outcomes.

Tasks and activities Steps, risks and possible solutions

Possible outcomes:

- Information about

riskiest maintenance

tasks;

- Information about

riskiest maintenance

activities;

- Information about

riskiest maintenance

steps;

- Information about

riskiest

environmental unit;

- …..

Mechanical

engineering sector

Pharmaceutical

sector

Food sector

….

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Conclusions

The thesis has developed an analysis about cleanroom maintenance requirements and

criticalities, in order to understand the complexity of this controlled environment and to

better manage its maintenance.

Starting from an analysis about the meaning of cleanroom, it has been studied all

characteristics of this controlled area, from its structural features, until the description of

different cleanroom typologies.

The study is continued with an examination of all standards that regulate this topic. It has

been analysed the UNI ISO classification method and its variation during the years and

sector by sector.

Then, due to the particularity of cleanroom, it has been chosen to understand and analyse

the concept of risk, giving a general overview about all possible hazards, which can occur

in these areas. After that, the thesis has been continued with the analysis of two case

studies: a cleanroom belonging to a mechanical engineering firm, and a different one,

belonging to a pharmaceutical organisation.

The last theoretical part of the work has been structured with an analysis about general

maintenance requirements and criticalities, in order to give some basic information about

them.

Finally, it has been chosen to elaborate all information studied, providing a framework,

which aim is to analyse and understand maintenance risks and their possible solutions.

This framework has been developed for both case studies, to highlight the versatility of

this tool. Indeed, this analysis helps to enter in details with maintenance activities,

examining every single step of them and identifying possible risks and solutions.

Last part of the thesis has focused on an exemplifying application of this framework. It

has been chosen to carry out two different analysis of maintenance, easily realized thank

to the use of the framework. Indeed, it has been decided to execute these analyses on the

two case studies presented. For the mechanical engineering industry, it has been analysed

the riskiest activity, in regards to the macro-contamination hazard. For the pharmaceutical

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organisation, it has been chosen to take into account the environmental units that compose

it, identifying the riskiest one, in regards to the micro-contamination danger.

Results obtained has forthwith demonstrated the applicability and functionality of the

framework. Indeed, through a simplified application of this maintenance tool, it has been

possible to obtain significant data, useful for maintenance improvements. These outcomes

have produced rankings of maintenance activities and environmental units, which

illustrate the riskiest activities or unit according to the different typology of hazards

analysed.

These concrete applications allow to obtain substantial data, which can be used during

the definition of cleanroom maintenance and the writing of the Maintenance Plan. The

analysis studied in the thesis is simplified, to make of comfortable and understandable

reading it. In order to obtain more significant and realistic results, each organisation has

to define priorities, weights and requirements of their cleanroom. This allows to perform

more correctly the analysis, considering the necessities of the firm and of the product.

The development of maintenance framework and the choice of which analysis carry out,

vary from organisation to organisation. Exists several applicability of this tool and its

versatility allows to use this framework in different contests, for different sectors.

Indeed, as studied during the thesis, cleanrooms are not standard environments. Their

characteristics vary according to the needs of the product and its process. Starting from

the design, until the definition of the right maintenance to perform, cleanrooms are unique

environments, which have to be considered individually. Their characteristics,

requirements and risks differ according to the needs of the product and the working sector.

Due to this complexity, it is difficult to define a general maintenance strategy for this

controlled environment, and, at the same time, it is complex to define general

maintenance requirements to fulfil and criticalities to avoid.

The objective of this work was to find general guidelines to analyse most important

characteristics of cleanrooms, and define the proper maintenance management. The

structure of the framework allows to apply it to different cleanrooms, because of its

specificity. Information necessary to construct the analysis are easily identifiable and

analysable.

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The point that clarify the intent of the work is the elaboration of these data. The

elaboration and application of the framework provide a real and concrete instrument for

the definition of cleanroom maintenance.

Through several possible analyses, any organisation can make numerous and deepened

studies about its activities and risks, finding concrete results. These outcomes allow to

have a better control on cleanroom maintenance, organising in the most adequate way its

execution.

This better and specific management of cleanroom maintenance helps to define a precise

Maintenance Plan, based on requirements and risks. In this way, the management of the

general working environment can be matched and managed with the one of the

cleanroom, making this “environment in the environment” an integral part of the

organisation.

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