G-NEWS 082014

CLEAN IMPROVE YOUR MEAL!

Experience taught us that we use all of our senses when we savour food, not only the taste. We don’t eat, indeed, only with the mouth: it’s necessary to involve the sense of smell, sight and touch so that the experience would be really remarkable. We would gladly sit down to the table only if everything was in order.

Sitting to the table is, by now, a complete experience that will

satisfy all the five senses. Food definitely plays a key role because

it stimulates the taste, the sense of smell as well as the sight, but

there are also other factors that influence our experience at the

restaurant. A recent studies of the University of Arkansas have

shown, in fact, that music has effect on the way in which

people perceived the flavour of food. So we know that the

acoustic environment plays an important role on this kind

of experience as well as the tactile and visual feeling of

textiles used in the room: softness, freshness, cleanliness and

hygiene have a great incidence on it. Approaching the napkin

to the mouth stimulates all the senses and this feeling it should be,

at least, equal to the dish. All that is connected to the certainty of

cleaning, hygiene and professionalism of the textiles treatment.

Trend

People at restaurant: hygiene is the first request

85% of people who eats out wouldn’t return into a restaurant if they considered it dirty, even though the food and the price were good.

According to an Ipsos MORI research

the hygienic conditions are one of

the key factors for choosing a restaurant

for the Western Europe customers. Clients

want to eat a good meal but only in a

well maintained and clean place, in which

surfaces and fabrics are hygienically safe.

According to this survey, therefore, the

consumers are frightened, in the first

place, by dirty crockery, cutlery and

tissues (35%), then, stained uniforms

and poor personal grooming of the

waiters (34%), unclean kitchen (28%),

foul odours (24%), and, finally, dirty

bathrooms (23%). A dirty restaurant or

simply perceived as such, can lead to a

huge economic damage for the owner,

that must solved this problem effectively

and as quickly as possible.

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THE HYGIENE IS À LA CARTE We know that the sensory experience in a restaurant begins before eating. A well maintained and clean table is the best entrée to start a positive and long-lasting relationship with clients.

Our qualitative opinion about a restaurant begins immediately, when we arrive at the site. It starts exactly at the moment

we take place, touch the tablecloth and “unroll” the napkin... Throughout the waiting, we have the time to understand

the level of service, the type of location and what will come into the pot. Every restaurant, of course, is different from

each other and, actually, want to stand out clearly from other places, by the menu as well as by its look. So, by this point of

view, the in-site laundry service is the best solution: it allows to have a customized textile supply, following accurately and

timely the owner’s requests, and is also able to treat the fabrics with care and attention, without losing sight of the cost

management. This solution allows, indeed, to optimize the staff’s activities as well as the type of detergents, the washing

programs and the peaks and dips of customers’ requests. Furthermore, during a season in which we talk more and more

about organic restaurants and environmental issues, we propose the farm-to-table laundry service! If you adopted the

BIO cooking philosophy, it would be a nonsense that your linen travels for hours, every day, towards an external washing

service! The modern indoor laundry system proposed by Grandimpianti, allows the management of textile supply even

by unskilled users, thanks to the equipment with automated processes. So the fabrics are always in order, clean, sanitized

and ready for use, without waste or additional costs.

The investment on linen supply and their following maintenance, washing and ironing are an item of expenditure that should not be underestimated. The decay and the premature ageing of these goods should be carefully calculated.

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The catering services cannot disregard from the hygiene, in the interest of health, of course, but above all to ensure a positive clients’ experience and build a long-lasting relationship.

ACT ON THE SPOT, NOT ON THE CLOTHThe long-lasting maintenance of the textile fibre guarantee a lower investment in linen by the owner and, at the same time, the hygiene and the freshness on the table.

Every restaurateur knows

that part of the necessary

investment for the management of

his business comes from the textile

supply, not only as tablecloths

and napkins, but also as uniforms

and fabrics used by the entire

staff. The more its quality will last

over the time, the more the first

investment has been fruitful. We

must consider, however, that the

restaurant’s linen is constantly

exposed to stress, not only due

to the stains of oily, egg, wine,

coffee or sauces, but even of the

make-up! And this, unfortunately,

is just the appetizer, remaining

on the HORECA theme... The

biggest source of stress for the

fabrics is the washing process

(washing, drying and ironing)

especially when it’s performed

in an inappropriate manner and

with an unreliable equipment.

High temperature, aggressive and

general detergents, mechanical

action of washing machine

or dryer and elevated ironing

temperatures, put the resistance

and the lifetime of fibres to the

test. All that undermines, wash

after wash, the feeling of quality

that the restaurateur would like

to offer to his customers.

Know-how: the consequences of textiles stress

We are able to use the experience that our company has developed on a large scale market in the daily work of family and medium-sized businesses.

What’s the main consequence that fabrics’ stress may cause to the

catering activity? Certainly the increasing of the running costs,

due to the necessity of replacing, completely or partially, the textile supply

became unusable. Increasingly high cost management, dissatisfaction

for the presence of permanent stains (due to the fibre destroyed by

high temperatures or aggressive detergents), initial colouring turned

from white into yellow or pale grey, faulty ironing: these are some of

the reasons why the restaurateurs leave the in-site laundry service and

rely on the rental service or, even more drastically, on the paper supply.

While at first glance these seem advantageous solutions, actually both

are very expensive. The rental, indeed, requires that the restaurateur

adapts himself to the standard supply of the centralized laundry, giving

up at any chance of expression of his personality through the linen as

well as he usually does by the dishes. Paper supply, however, produces a

radical change of the restaurant’s image and of the perception that the

customer has about its service. Finally, it’s a very common misconception

believe that paper is environmentally friendly and preferable than the

fabric. According to a recent study by Ambiente Italia, it’s the reusable

textile linen to have a lower environmental impact compared to the

disposable, saving 80% of non-renewable resources, 60% of energy and

water, 55% of greenhouse gas emissions and 75% of waste. How to

combine, therefore, acceptable costs, quality and environment?

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WASHING SLIPS MOORINGSIn many regions of the world the best and safe way to get around is by ferry, a vehicle often equipped with every comfort, including a restaurant. So, even in this peculiar circumstance, it’s necessary to ensure the best cleaning results with minimal effort.

A ferry trip is a relaxing

way to get around,

which often involves

navigating for long distances

and many hours. These ships

are often equipped with bars

and restaurants to make

the stay as comfortable

as possible and satisfy the

needs both of passengers and

crew, with a few differences

from the mainland service.

It’s important even here

ensuring hygiene and

cleanliness, but we have

to consider some logistical

issues: the in-site laundry

must necessarily treat all

the textile fibres with high

efficiency and without

waste. Everything must be

ready and flawless in time

for the next trip.

Know-how:

CLEANING AND HYGIENE INTO THE STORMThe confined and, sometimes, cramped space aboard require the design of ergonomic

and comfortable work environments that takes, also, into consideration the peculiarities of the vehicle. It’s notorious that cosy and tailored workplace contribute to high levels of staff performance. Furthermore let’s not forget the water issue.

Having reliable, safe and eco-saving equipment is important,

especially aboard. Well, talking about reducing the consumption of a laundry room on a ship probably makes you smile, considering the abundance of water around; but it’s a very serious problem. The sea water is salty and, therefore, unusable for the washing process: textile cleaning needs freshwater, definitely expensive and limited on a ship. Moreover, a high spin washing

machine (with tub and drum built on springs) could have serious stability problems in the event of slight sea, especially in a ferry boat that is often less stable than a cruise ship. Don’t forget, then, that we are on blue water and it’s crucial to have reliable and safe equipment, which shall not break. Here Grandimpianti comes into play: thanks to the DWS (dynamic weighing system) patent all of our washing machines consume only the freshwater and detergents

strictly necessary, without waste. About safety and reliability, then, we don’t accept compromise: safety approved board devices and redundant systems ensure the highest standard of efficiency and effectiveness, even in the ocean. And what about rough seas? The GWM GWN machines, thanks to their rigid structure (without springs), allows to work even into the storm!

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GENTLEMEN, THE MENU HAS CHANGED!DINING OUT

Within the walls of a restaurant the scenario remains unchanged for a while, but when we organise a dinner,

an event or a meeting in a different site, the textile kit needs to change: a ceremony in an ancient manor or

a dinner by the sea, rather than a wedding into the park, require greater flexibility in regard to the preparation of

tables, chairs, waiters’ uniforms and all that we define textile supply. Each event requires tailored supplies, because

the location changes from time to time, and also because the client and his tastes are always different. A banqueting

company needs an in-site laundry service: it’s the only solution capable of responding in a professional and timely

manner, to all these changing needs.

Banqueting data by SICEB

FIPE

• 400specialized

companies

• 3,000activitieswhich

periodically deal with

banquets

• 50cateringcompany

• 300brokeragefirms

(assemblers)

Recently the customers’ eating habits has changed as well as the new trends of service and venues available in the market. Customers have increasingly clear ideas about what they want, they are very demanding and precise, requiring more and more customized solutions. So even the chain that is responsible for the maintenance of fabrics must consider that, and adapt itself.

Beyond the traditional restaurants, in recent years, have been added new situations and environments, used as alternative

venues for receptions, parties and gala dinners and associated by the same desire to ensure the highest quality of service, both in the dishes that in the outfitting. So, the textile outfit takes on new life, becoming one of the crucial tools able to customize and increase the value of event locations. Even the most exclusive.

Banqueting. It’s a growing phenomenon that requires flexible, fast and contextualized solutions: each location requires specific outfitting, because has special and unique needs. Here, more than elsewhere, the scenography is crucial.

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HI-PERFORMANCE IN THE MAINLAND AND IN THE SEAGrandimpianti offers families of products operating in different environments and working conditions, providing excellent results. GWH and GWM-GWN washing machines, for example, are two of our equipment specifically designed and tested to offer a 360° solution for the laundry sector, able to guarantee high performance even in the most complex situations.

GWM-NThese are washing machines with rigid

frame, with performance very close to

high spin equipment. Wherever you are,

including blue water, they are able to treat

any type of fabric. GWM models offer, in

fact, the guarantee of extreme strength,

durability and stability given by the particular

shape of the rigid frame, that well suited to

the installations in sites in which the floor

is wobbly! Please note that this is one of

many application of GWM-N models. The

control G4-Wiz®, indeed, equipped with

DWS patent (dynamic weighing system),

guarantees excellent washing performance

and an always optimal relationship between

operating cost and amount of laundry

loaded on the drum. The rigid frame and the

peculiarities of the G4-Wiz® control, allow

really low maintenance costs, together with

an continued efficiency, even in the most

difficult conditions!

GWHThis washing machine are able to handle

any type of fabric, from the basic kitchen

towel to the most delicate table-cloth guard

used in a restaurant or, during an event, in an

exclusive location. A single model of washing

machine extremely versatile and able to satisfy

all the requirements, without needed any special

technical knowledge by staff. Everything is

automated and electronically managed: you

should simply select the desired washing program

between the infinite chances that the GWH

model can store up, and running it. GUIDO®,

the intelligent electronic control installed in our

devices, will see to the rest. This equipment allows

to give a name to each washing diagram, helping

the operator in its activity: no more doubts about

the accuracy of the program selected! What if

we only have a few fabrics to wash? No problem.

GUIDO® will take care of it: it weighs each load

and measures out only the necessary resources

(water, detergents, energy), without waste.

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Aiming to win the battle for cleanliness and hygiene and responding to the needs of

different type of customers, we have developed an integrated system of products (washing machines, tumble dryers and ironers) who speak the same language: the user’s one. Products that know how to communicate effectively and positively to each other, ensuring optimal performance. Three families of products in which uniformity and modularity are the key concepts.

You can find the uniformity even in their names. Our products, indeed, have the initial

G followed by a letter indicating the family they belong to. A simple, fast and functional way to make the product easily recognizable:

Three families of products designed to combine in an effective and modular way the peculiarities of each machines with the uniformity of their language and performance.

THE COLLECTIVE AND COMPLETE ANSWER TO THE HYGIENE AND CLEANLINESS ISSUES

GWH (Grandimpianti I.L.E. High spin):high spin washing machine;

GWM (Grandimpianti I.L.E. Medium spin):medium spin washing machine with G4-Wiz® control;

GWN (Grandimpianti I.L.E. Normal spin):normal spin washing machine with G4-Wiz® control;

GB (Grandimpianti I.L.E. Barrier washer):high spin barrier washing machine;

GDZ (Grandimpianti I.L.E. Entry level):the entry level dryer with G-Wiz® control;

GI (Grandimpianti I.L.E. Ironers):the world of ironing.

These models differ from each other in functionality, but are similar in their

fundamental aspects. Products that share the same type of electronic control, which can be combined into a single module forming an integrated team, extremely easy to handle for the operator, whether he is, user or maintainer. A further competitive advantage of these products is the energy efficiency, crucial point of their design and creation process.

The concept of contamination between technologies has allowed us, indeed, to

implement ideas and solutions from other areas, transferring and using them into a new solution tailored to the laundry sector. As the patent DWS for linen weighing or the introduction of the extruded and anodized aluminium plate in our ironers, allowing significant savings of time and energy.

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A GLOBAL OFFERWe expanded our horizon and now, in addition to the world of technology, we also scrutinise new territories and opportunities. We aim to a planet made of beach towns, cities, inland areas and mountains where we can export our complete and professional

textile care system.

Grandimpianti I.L.E. ALI SpA

Via Masiere, 211/C - 32037 Sospirolo - BL - ItalyTel. +39 0437 848711 - Fax +39 0437 879108info@grandimpianti.com - www.grandimpianti.com

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