Classification: OFFICIAL DSCB Annual Training Report 2014 ... · Classification: OFFICIAL DSCB Annual Training Report 2014-15 Final Draft Classification: OFFICIAL 1 Derby Safeguarding

Classification: OFFICIAL

DSCB Annual Training Report 2014-15 Final Draft


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Derby Safeguarding Children Board Annual Training Report April 2014 – March 2015

Introduction 1.1 Between April 2014 and the end of March 2015 a total of 1,996 participants attended a total of 99 different DSCB multi-agency events. The year's training activity was carried out by the DSCB Training Coordinator and the Training Pool who ensured that the planned training programme was delivered in full. Both the training pool and the participants on courses reflect the multi agency nature of services responsible for safeguarding children and vulnerable adults. 1.2 In addition to delivering 28 subject areas; the DCSB has focused on activities including:

Establishing an evaluation strategy

Establishing a quality assurance validation process for independent and single agency providers

Establishing an electronic booking system in conjunction with the Adult Safeguarding Board

Completing an E-Learning programme, an Introduction to Safeguarding which is available on both Derby and Derbyshire SCB websites

Listening to the experiences of children and families to incorporate their views into training activities and materials

1.3 The Derby Safeguarding Children Board has worked constructively with the Derbyshire Safeguarding Children Board to ensure effective arrangements are in place through the joint Workforce Group and Training Provider Group and there are effective links with Derby Safeguarding Adults Board to ensure a Think Family approach to learning and development. The DSCB and the training pool reviewed and updated the training content incorporates current policies and procedures as well as the lessons from Serious Case Reviews. Training materials are continually updated, alerts are provided when there are additions to website resources and responsive events such as the Section 47 Briefings are held. The Learning and Improvement Framework 2.1 The Learning and Improvement Framework was established in 2013 jointly with the Derbyshire Safeguarding Children Board and statutory partners. 2.2 The LIF sets out how local arrangement for:

Learning from Serious Case Reviews and Serious Incident Learning Reviews

Assessing Impacts and Outcomes

Providing a Range of Learning and Improvement Activity




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Identifying who requires training

Meeting training priorities

Core values in learning and training development

Training Programme development

Commissioning training

Quality Assurance

Course administration Priorities for the year, 2014-15 3.1 Agency representatives completed the annual audit (2014) of training and development needs of practitioners in order to prioritise the activity for this last year. The audit was informed by changes to national guidance, national and local learning from reviews and local requirements. 3.2 As a result of this, the following priorities were identified and work undertaken:

All courses have been reviewed in line with a request from Workforce Group that there should be fewer introductory courses and that half day briefings provided an opportunity to respond to emergent needs. The Child Sexual Abuse course was adjusted and is now delivered over one day. There is a 2 day Effective Support and Supervision Course. Messages about the impact of domestic abuse on children have been effectively incorporated into the Domestic Abuse course. In addition 350 multi- agency staff attended a half day workshop which included the use of the Domestic Violence Risk Identification Matrix (DVRIM). There have been 2 seminars attended by 70 people on safeguarding the Under 1’s. There have been two briefing sessions in response to an action point from a Serious Learning Review regarding Section 47 Inquiries. A new half day course on chairing safeguarding meetings has been attended by 34 people from both Children and Adults’ Services.

Local audits of the impact of training on practice were carried out to include analysis of the effectiveness of specific courses such as the DVRIM

A quality assurance audit of practitioners’ views about thresholds and safeguarding arrangements was carried out to inform the Board of the wider effectiveness of its work.

The involvement of young people in the design and delivery of training materials, see below.

Learning material being available on the DSCB website such as the E-learning programme, an Introduction to Child Protection. Feedback has been extremely positive from both the survey monkey survey and comments to the DSCB. ‘This is fantastic! I have had a look. Just the job! Many thanks, Paula Nightingale, Additional Educational Needs Consultant. ‘To be more vigilant during my day to day work, I think courses like these really help to remind everyone of their duty to others and how to protect children better ,’ Health Care Assistant.




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All members of staff at the Royal School for the Deaf have now completed the training and the feedback from the Designated Safeguarding Lead, Donna Emery is that they feel much more confident. The ‘Feeling Prepared for Court material and also the film about young people’s experience of self-harm ‘Count Your Blessings, Not Your Problems’ can be accessed via the DSCB website.

A major change has been the transfer of the paper booking system to an electronic booking system. The booking procedure is shared with the Derby Adult Safeguarding Board to encourage easy access to learning opportunities across Adults and Children’s Services. Over 1,000 people are registered with the booking system. Staff will be able to transfer their training history if they move jobs within Derby, download material, access their certificates, plan and prioritise their training and see a range of courses from both Adults and Children’s Services. Agencies will be able to request information about attendance and non-attendance of staff. After initial ‘teething problems’ whilst people became accustomed to the new process, the feedback has been extremely positive. DSCB has agreed to host the booking administration for the MARAC and the Early Help courses which are also multi agency.

Opportunities for learning are effective and properly engage all partners 3.3 Ongoing evaluation of the demands for training against the schedule of courses helped inform the priorities for the courses provided during the year. Most agencies completed a Training Needs Analysis process to identify subject priorities. In addition, there are now clear training pathways for Education and Probation staff. One of the challenges for next year is to ensure that all agencies have completed training pathways for all staff groups. Without this information it is not possible to plan accurately the next training calendar and the volume of courses to be organised. Even within a structured programme the DSCB needs to be able to respond to changing expectations such as the Prevent agenda and so sufficiency needs to be built into any plan. 3.4 There is consistently high demand for the Everybody’s Business course and for this reason there is one course per month available. The Safeguarding BME children course will be adjusted to reflect the changing population of Derby’s New Communities. The three courses aimed at staff with Level 4 responsibility (designated leads and supervisors) Managing Allegations and Safe, Single Agency Training the Trainer and Effective Supervision have ongoing high demand. 3.5 The training provider group monitors training figures on a quarterly basis including overall numbers, agency breakdown and no-shows. The training provider group has established a validation process to encourage independent providers and single agencies to have their courses quality assured against agreed criteria. Details of approved providers are accessible on the DSCB website and a validation kite mark has been agreed. 3.6 There has been progress over the year in the representation of candidates from the private and voluntary sector and also from education. A joint training




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programme was provided by the Early Years’ Service DSCB to make support available from Designated Leads based in nurseries. Work has also taken place with the Child-minders including the production of a Safeguarding Manual. The next stage is to run a ‘Training the Trainers for Early Years’ staff to be able to deliver safeguarding training to suit the availability of Child-minders (evenings and weekends). 3.7 To support the learning on the Feeling Prepared for Court course a series of films have been produced with the support of the Court Usher, Court Clerk, Judge Williscroft, Kaye Howells (Principal Lawyer) and Lisa Walker, Team Manager CYP. The films cover the area of court etiquette, top tips, court layout and processes and advice from Judge Williscroft about working with parents, children’s participation and the importance of preparation and analysis. 3.8 Good links have now been established with the Safeguarding Adults Board (SAB). All courses now include information about the referral process when there are concerns about risk to a vulnerable adult. As mentioned, the electronic booking system is shared with the SAB so staff consider course from across the Child/Adult Service spectrum. The principals which underpin Think Family are embedded within courses. The Training Coordinator attends MAPPA training planning meetings alongside both Adult and Children Safeguarding Boards. The Chairing Safeguarding Meetings is a joint Child/Adult Services course. Training materials for the Domestic Abuse course have been shared to ensure continuity and confirm that separate courses are required. 3.9 The planning cycle for training has been structured to try and ensure sufficient time for evaluation and feedback from agencies about training needs in time for the next training programme. The Training Provider Group is constantly reviewing methods to have clear direction from agencies so that both Derby and Derbyshire SCB are able to meet agency priorities. There is now a pro forma for agencies to complete their Training Provision and their Training Commission. Clear training pathways for individual staff groups would greatly help identify priorities. Young People's, Parents and Community Involvement 3.10 Ensuring a child focus on all courses has continued to be a priority. To this end the majority of courses now have a skills section to encourage staff to ask 'courageous questions' when a concern is identified. 3.11 There has been increased involvement of young people in the design and delivery of training materials. The film made by Year 9 and Year 11 pupils about Forced Marriage, ‘Why Me’ has now been distributed to all Derby schools. The film is suitable to show to Year 10 and above and to school staff. The film is used on the BME course and on the Forced Marriage course. 3.12 The film, ‘Count your Blessings’ which was produced with young people from the Young People’s Support Service (YPSS) about self-harm has been placed onto the DSCB website along-side advice about support agencies




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3.13 Funding has been secured and filming has begun to capture the experiences of a survivor of child sexual exploitation and also the experiences of her parents. There is a structured project plan for the young woman’s film to be available in English, dubbed into Roma, with Slovak and Polish subtitles and also available with BSL signing. The ‘family film’ will also be available for staff, volunteers and parents to view although this will not be dubbed into Roma. 3.14 As a result of extensive consultation with the Voices in Action group about the Duluth Wheel of Power and Control in relationships. As a result they produced a poster about abusive relationship and advice about what young people should expect in relationships. This poster has now been distributed to secondary schools in Derby. 3.15 DVD's presenting the views and experiences of children and young people are included in the following courses: Safeguarding Black and Minority Ethnic children, Safeguarding Disabled Children, Forced Marriage, Suicide and Self- Harm and Domestic Abuse. 3.16 In response to discussions at the Education Hub and research with primary pupils a plans has been developed to train secondary school pupils to train Year 6 pupils from their ‘feeder schools’ in E safety. It is recognised that younger children are more likely to listen to advice from teenagers and it is hoped that the links will give reassurance to pupils going through transferring to secondary school. 3.17 A bespoke training course was delivered to the Refugee Council and a training session was delivered to the Hamaari Project about FGM. Learning from serious case reviews and local reviews 3.18 The DSCB implemented the learning from three SCRs and local learning reviews during the year. 3.19 A report about the impact of the Domestic Violence Risk Identification Matrix (DVRIM) was presented to the Workforce Group and the Quality Assurance Group. This included the findings from 51 feedback follow up phone calls and comments from multi agency stakeholders with specific responsibility for safeguarding children affected by domestic abuse. Practice issues raised included focusing on safety plans for children, working with the non-abusing parent, the need for a comprehensive perpetrator programme, the importance of tools to support reflective supervision and the need for evidence based analysis. 3.20 The Training Pool has continued to be briefed about local learning arising from reviews. The extensive and quality programme would not be possible without the generosity, expertise and knowledge provided by the training pool. The willingness of agencies to release staff to be part of the training pool is greatly appreciated. Guests speakers have addressed topics such as working with families from Derby’s New Communities, Think Family, changes to the Probation Service, procedure updates and Early Help, are a regular feature at the quarterly training pool




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meetings and local updates and statistics are circulated throughout the year. Multi agency trainers are committed to updating material which reflects local and national SCR's, changes in guidance and resources available locally. 3.21 An excellent film produced by Harrow SCB into lessons learned from a SCR into neglect and domestic abuse has been included on the Everybody’s Business course, the domestic abuse course and the working with Resistant Families course. 3.22 As a result of the findings from the Serious Learning Review SM13 two seminars were organised to provide an opportunity for key people from Health, the Police and Social Care to look at Section 47 Inquiry processes. A report has been presented to Quality Assurance Group which highlights the impact of the training which was attended by 54 staff and the subsequent actions as a result of suggestions gathered. 3.23 Multi-agency members of staff in Derby have access to the E learning packages on Derbyshire SCB's websites regarding private fostering and learning from SCR's. How DSCB has led to improvements in Safeguarding Practice 4.1 The DSCB ensures that sufficient, high-quality multi-agency training continues to be available for free for Level 3 and Level 4 staff. Agencies continue to be supported to provide training for level 1 and Level 2 staff via single agency training the trainer courses, training resources and advice via telephone/e mail/website. As mentioned previously, there has been analysis of the impact of the DVRIM and also the Section 47 Briefings. 4.2 The DVRIM training has been fully evaluated. The DVRIM was evaluated at the end of the briefing sessions. Over 95% of people completed a form. Out of a possible score of 8 - 7.2 reported that the course increased their confidence. 7.1 reported that they felt more skilled and the overall rating for the briefing was 6.9. 4.3 In addition to the evaluation sheets at the end of the briefing 55 phone calls were conducted with the 390 attendees. 4.4 The feedback was that the vast majority of people had shared their learning and in cases where people had not yet used the model they planned to when a case required it. The training had had an impact on four major areas:

a) Inter- agency discussion about thresholds: ‘Safeguarding Midwives have sometimes used the tool to push a case forward and help with the level.’ Ethel Forde, Safeguarding Midwife

b) Understanding of the issue of domestic violence and the impact on children. c) Understanding of the inappropriateness of anger management for

perpetrators of domestic violence. This is no longer a suggestion on either Child Protection or Child In Need Plans. The importance of Perpetrators Programmes has been recognised and a service has been commissioned by Women’s Work.




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d) Some practitioners have recognised the role of the matrix within early intervention: ‘If it is used earlier the protective factors can be identified and the family’s strengths worked with’ Kaye Dosanjh, CIN RO

4.5 The DVRIM has now been incorporated into the Effective Support and Supervision course, the Domestic Abuse course and the Assessment and Analysis course. 4.6 The Serious Learning Review SM13 identified a need for Derby and Derbyshire Authorities to improve the way joint decisions are made by the Police with Children Social Care and Health using the Threshold Document to ensure that Section 47 investigations are completed where necessary. The Section 47 briefings were also fully evaluated. In total, 54 people attended the workshop; 24 Social Care, 17 Police, 13 Health. There is now a shared recording process used by all agencies. Also the process of referring to health and the police involves a discussion rather than simply information being passed on. 4.7 On the Neglect course eighteen months ago there was feedback that the Graded Care Profile assessment tool was not being used because the wording was off putting. The training coordinator raised this issue and a working group was set up to make the tool more user friendly. It has taken a long time but the tool has now been updated and is now available on the DSCB website for all agencies to use with families. The tool has been incorporated into the Neglect course and the Assessment Analysis course. 4.8 Learning and development on the issue of Child Sexual Exploitation has continued to have a high level of attention. In addition to the course for Level 3 staff which is regularly updated the E Learning tool has a specific section on CSE. The DSCB commissioned the play, ‘Chelsea’s Choice’ to be show in every Secondary School in Derby. The Child Protection Manager with lead responsibility for CSE coordinates a group of 52 CSE Champions who ensure that the issue is addressed within their agencies. As mentioned earlier, two films are near completion which will be available within Derby and Derbyshire for training courses and to be shown within schools. The films have been funded by the Partnership and Communities Team who were keen to have the films available in several community languages. 4.9 It has not been possible to have follow up phone calls for all course as this is an extremely time consuming method of assessing impact. For 2015-16 the course that will be the focus will be two newly developed courses, Safeguarding Children from BME and New Communities and the Assessment and Analysis. 4.10 The training continues to be delivered and attended by multi agency staff. For further details see Appendix A. The evaluation of the impact of DSCB training was achieved through:

Scrutiny of the content and delivery of courses

Collation of responses on post course evaluation forms




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Independent telephone interview audits of how the training has led to improvements in practice

DSCB Training feedback on courses 4.11 The Evaluation Strategy has now been signed off by Workforce Group. The DSCB has continued to invest significantly to evaluate the effectiveness and impact on improving front-line practice and the experiences of children, young people, families and carers. 4.12 Feedback scores are collated for each course for 3 areas: increase in confidence, increase in skills and overall rating of the course. 4.13 Using a top score of 8 it was very encouraging that the average score for all courses was 7.4. This is slightly higher than last year when the average score for all courses was 7.2. The high scores went to Training the Trainer course and child Protection Conferences, 7.9 and 7.7 respectively. Lowest scores went to briefings (Safeguarding the Under 1’s), CSE and Assessment and Analysis which scored 7.0. Both the Assessment and Analysis course and the CSE course are undergoing an update. The most frequent course, Everybody’s Business has a reassuring rating of 7.4. The quality of the training developed and delivered is a testament to the multi -agency training pool. 4.14 Further detail about individual courses is illustrated in Appendix A DSCB scrutiny of the effectiveness of single agency and independent sector safeguarding training 4.15 Two independent trainers have been approved by the validation panel which looked at both the organisation and the content of the courses. Details of these organisations are available on the website should single agencies choose to purchase training. This has been an important development because the DSCB were previously unable to guide agencies about purchasing additional training. In addition, the DSCB has been able to validate and approve the Level 1 and Level 2 training delivered with the CCG. 4.16 In the next year it will be a priority to encourage other single agencies to present their courses to the validation panel for scrutiny. This will reassure the DSCB that safeguarding training is being delivered by suitably experienced trainers and the materials are consistent with national and local guidance. The Training Providers Group is making the evaluation of single agency safeguarding training a priority for next year. Evaluation forms and attendance figures will be scrutinised and the Training Coordinator will ask to observe courses. Impact of the multi-agency Training Pool 4.17 The training pool consists of the following representatives from different agencies: Health, Police, Education, Social Care, Probation, the Private and




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Voluntary and Independent sector, Chief Executive Department and DSCB members. Due to staff turnover and agency changes many highly valued trainers have left the pool. Fortunately other volunteers have come forward including Lecturers on the Health and Social Care course at Derby University. 4.18 The majority of course subjects now have a cross section of agency trainers and hopefully gives participants confidence that the trainers are experts in their fields. Priorities for 2015/2016

1. Publish Safeguarding Training Pathways for staff roles within Health, Social

Care, the Police, Early Years and Housing.

2. Equip single agency representatives with the skills and resources to deliver in

house safeguarding training to Level 1 and Level 2 staff and volunteers.

3. Continue to evaluate the impact of learning on practice, particularly the newly

developed courses.

4. Support single agencies to carry out telephone interviews to evaluate training.

5. Support single agencies and independent providers to apply for their courses

to be validated.

6. Develop e learning resources on the website for easy access to certificated

and non- assessed safeguarding resources.

7. Disseminate the 6 different versions of the CSE film to schools and other

agencies.

8. Work within schools to develop secondary school peer trainers to develop E-

Safety Training to Year 6 pupils based within their feeder schools.

9. Continue to support the multi agency training pool in the delivery of courses which enhance the competence and confidence of staff working with children, young people, parents and carers.

Naomi Feldman

Training Co-ordinator

Derby Safeguarding Children Board

01/09/15


DSCB Training Annual Report 2014-15


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Annual training attendance report 2014-15

Reason

5.1 To gain an understanding of which courses are well attended, who is

attending the Derby SCB training courses and events and who is not showing after

booking places an examination of the statistical data has been undertaken.

It is hoped that the findings will inform future provision and facilitate targeting of

these resources as required.

Findings

.2 Derby SCB has provided 29 different training courses and events, some of

which have been repeated during the year, with one course being held 11 times,

resulting in 99 individual courses and events. A total of 1996 places have been taken

up on these courses, with a further 193 (9.6%) not used due to non-attendance on

the day when a booking had been made. The average course learner group was

19.8.

Attendance figures on DSCB courses

Total attendance and

did not attend (DNA)

on DSCB figures out

of 99 courses April

2014-March 2015 for




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DNA by Agency

Top courses per agency:

CYP – Everybody’s Business, CSE, Domestic Abuse

Police – Managing Allegations, MAPPA Practitioners

DHCFT - Parental Mental Health, Suicide and Self -harm, Everybody’s

Business, Resistant Families

Hospitals – Suicide and Self-harm, Domestic Abuse

Education – Everybody’s Business, Managing Allegations, Substance Misuse

PVI – Everybody’s Business, Suicide and Self-harm, Managing Allegations

Summary of Evaluation Forms

5.3 All safeguarding courses use the same standard evaluation form. Participants

are familiar with the practice and complete the form before leaving the training room.

Completion rates are consistently over 95%. The forms are read by the Training

Coordinator and any concerns are raised with the participants and the trainers. For

each course ratings are gathered for three areas; the impact of the course on

confidence, the impact of the course on perceived skill level and the overall rating of

the course. From the chart below it is clear that there is a consistent rating of

between 6.9 and 7.7 out of a maximum 8 for all courses. The average rating in all

areas for all courses is 7.4 out of a maximum 8. Considering that there are 25

trainers on the training pool this level of consistency is very reassuring.




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Responses to questions about the standard of training April 2014-March 2015

Q2 Q4 Q11

Mean Ave

for Course Course Title

1 7.7 7.5 7.8 7.7 Alcohol and substance misuse x 4

2 7.1 6.9 6.9 7.0 Assessment and analysis x 3

3 7.7 7.7 7.4 7.6 BME x 2

4 7.7 7.6 7.8 7.7 CP conferences x 3

5 7.4 7.3 7.4 7.4 Child Sexual Abuse x 3

6 7.0 6.9 7.0 7.0 Child Sexual Exploitation x 5

7 7.4 7.4 7.3 7.4 Disabled Children x 3

8 7.4 7.3 7.6 7.4 Domestic Abuse x 5

9 7.2 7.3 7.0 7.2 Harmful Sexual Behaviour x2

10 7.6 7.5 7.7 7.6 DVRIM Briefing x1 18

11 7.5 7.0 7.4 7.3 CIC Health Briefing x1

12 7.5 7.3 7.3 7.4 Everybody's Business x 11

13 7.6 7.2 7.4 7.4 Forced Marriage

14 7.8 8.0 8.0 7.9 City and Guild training the trainers x 2

15 7.8 7.3 7.7 7.6 Court Skills x 2

16 7.6 7.2 7.0 7.3 Managing Allegations x 3

17 7.6 7.2 6.9 7.2 Neglect x3 courses

18 7.2 7.3 7.3 7.3 Prevent x 1

19 7.3 7.3 7.2 7.3 Resistant Families x4 courses

20 7.5 7.3 7.6 7.5 Suicide and Self Harm x 6

21 7.0 6.9 7.3 7.1 Parental Mental Health x 4

22 7.6 7.5 7.4 7.5 MAPPA x 2

23 7.4 7.2 7.2 7.3 Support and Supervision x 3

24 7.0 6.7 7.1 6.9 Safeguarding the under 1's x 2

25 7.1 6.9 6.9 7.0 Section 47

26 7.7 7.5 7.5 7.6 Single agency training the trainers x 3

Mean response to question

7.5 7.3 7.3 7.4

Q2 = Has the course increased your confidence in working in this area of work

Q4 = Has the course improved your skills in working in this area of work

Q11= How would you rate the course overall

Appendix A

Documents

Classification: OFFICIAL DSCB Annual Training Report 2014 ... · Classification: OFFICIAL DSCB Annual Training Report 2014-15 Final Draft Classification: OFFICIAL 1 Derby Safeguarding