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CivicScience DeepProfile Report June 17, 2020

CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

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Page 1: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

CivicScience DeepProfile Report

June 17, 2020

Page 2: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Core Demographics

Page 3: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Gender

43%49%

57%51%

Male Female

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 3

Page 4: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Age

0% 0%

9%

12%

17% 18%

20%

16%

20%

17% 17% 17% 17%

20%

Under 18 18-24 25-34 35-44 45-54 55-64 65 or older

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 4

Page 5: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Income

10%12%

18%

21%

17%18%

16% 16%

23%

20%

16%

14%

<$25k $25-$50k $50-$75k $75-$100k $100-$150k >$150k

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 5

Page 6: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Education

10%

14%

24%26%

41%39%

26%

21%

HS/GED or Less Some college, no degree Bachelor's degree Graduate degree

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 6

Page 7: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Parental Status45%

40%

25% 26%30%

34%

Parent Grandparent Neither

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 7

Page 8: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Residential Area

28% 26%

46% 45%

24% 26%

2% 3%

City Suburbs Rural Area Other

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 8

Page 9: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Residential Status69% 67%

23% 23%

5% 6% 3% 4%

Homeowner Renter Still with Mom and Dad None of the above

Telemedicine Users During COVID-19

US Adult Gen Pop

DeepProfile 9

Page 10: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

DeepProfile Indices

Page 11: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Market Maven

Aggregate

The Market Maven index aims to identify the extent to which segments adopt new products and brands, and share their opinions with others.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

113

100

Tries new productsbefore others

Tells others aboutnew products

Tells others aboutfavorite products

Tells others aboutdisappointing products

Writes positiveproduct reviews

Writes negativeproduct reviews

95 100 105 110 115 120

11

Page 12: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Market Maven (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Tries new products before others 27% 23%

Tells others about new products 46% 41%

Tells others about favorite products 61% 54%

Tells others about disappointing products 60% 56%

Writes positive product reviews 72% 64%

Writes negative product reviews 58% 52%

DeepProfile 12

Page 13: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Social Media Influence

Aggregate

The Social Media Influence index aims to identify the impact social media has on respondents' preferences and behavior.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

116

100

Social mediainfluences purchases:

General

Social mediainfluences music taste

Social media influencesTV, movie taste

Social mediainfluences

food purchases

Social mediainfluences

clothing purchases

Social media influenceselectronics purchases

Uses social media morethan an hour each day

90 100 110 120 130

13

Page 14: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Social Media Influence (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Social media influences purchases: General 34% 29%

Social media influences music taste 26% 20%

Social media influences TV, movie taste 40% 36%

Social media influences food purchases 20% 18%Social media influences clothing

purchases 23% 19%

Social media influences electronics purchases 28% 24%

Uses social media more than an hour each day 46% 43%

DeepProfile 14

Page 15: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Social Media Platforms

Aggregate

The Social Media Platforms index aims to identify how often respondents visit or use major social media sites and apps.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

116

100

Activelyuses Facebook

Activelyuses Twitter

Activelyuses Instagram

Activelyuses Pinterest

Activelyuses Snapchat

80 100 120 140

15

Page 16: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Social Media Platforms (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Actively uses Facebook 55% 50%

Actively uses Twitter 18% 15%

Actively uses Instagram 30% 24%

Actively uses Pinterest 18% 14%

Actively uses Snapchat 10% 11%

DeepProfile 16

Page 17: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Price Sensitivity

Aggregate

The Price Sensitivity index aims to identify the extent to which segments are price-conscious when shopping, both as a whole and across specific categories.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

92

100

Price-conscious:General

Price-conscious:Electronics

Price-conscious:Food

Price-conscious:Clothing / accessories

Price-conscious:Household products

Price-conscious:Health and beauty products

85 90 95 100

17

Page 18: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Price Sensitivity (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Price-conscious: General 26% 28%

Price-conscious: Electronics 16% 17%

Price-conscious: Food 23% 26%

Price-conscious: Clothing / accessories 37% 38%

Price-conscious: Household products 30% 33%Price-conscious: Health and beauty

products 18% 20%

DeepProfile 18

Page 19: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Informed Consumer

Aggregate

The Informed Consumer index aims to identify the extent to which segments do research about companies and products before shopping.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

112

100

Alwayscompares prices

Always consultsonline reviews

Visits stores,then buys online

Showroomsacross websites

Favors locallyowned establishments

Favors sociallyconscious companies

90 100 110 120

19

Page 20: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Informed Consumer (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Always compares prices 54% 49%

Always consults online reviews 33% 28%

Visits stores, then buys online 73% 68%

Showrooms across websites 80% 75%

Favors locally owned establishments 42% 38%

Favors socially conscious companies 39% 32%

DeepProfile 20

Page 21: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Tech Savvy

Aggregate

The Tech Savvy index aims to identify the extent to which segments use their digital devices and are informed about and aware of new technology.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

128

100

Followstechnology trends

'Addicted' todigital devices

Owns / intends tobuy a smartwatch

Owns / intends tobuy VR products

Owns / intends tobuy AR products

Owns / intends tobuy smart home

products

80 100 120 140 160

21

Page 22: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Tech Savvy (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Follows technology trends 59% 50%

'Addicted' to digital devices 53% 49%

Owns / intends to buy a smartwatch 34% 26%

Owns / intends to buy VR products 19% 14%

Owns / intends to buy AR products 9% 7%

Owns / intends to buy smart home products 30% 21%

DeepProfile 22

Page 23: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Entertainment Technology

Aggregate

The Entertainment Technology index aims to identify the extent to which segments consume media via non-traditional methods or platforms.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

118

100

Owns or plansto buy wirelessspeaker system

Watches TV / videosvia streaming devicesOwns an eReader

Listens tostreaming music

Uses DVR Uses Netflix

90 100 110 120 130

23

Page 24: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Entertainment Technology (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Owns or plans to buy wireless speaker system 23% 18%

Watches TV / videos via streaming devices 69% 65%

Owns an eReader 34% 26%

Listens to streaming music 47% 40%

Uses DVR 59% 53%

Uses Netflix 60% 52%

DeepProfile 24

Page 25: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

TV Viewing

Aggregate

The TV Viewing index aims to identify the extent to which segments watch various genres of TV and are influenced by what they see on TV.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

108

100

Drama fan

Reality fan

Travel / home /cooking fan

Documentary fan

Music /entertainment fan

Sitcom fan

News fan

Most influencedby ads on TV

80 100 120 140

25

Page 26: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

TV Viewing (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Drama fan 16% 15%

Reality fan 12% 11%

Travel / home / cooking fan 12% 9%

Documentary fan 9% 8%

Music / entertainment fan 30% 26%

Sitcom fan 11% 12%

News fan 34% 32%

Most influenced by ads on TV 43% 47%

DeepProfile 26

Page 27: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Health & Wellness

Aggregate

The Health & Wellness index aims to identify the extent to which segments monitor and maintain their health and well-being.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

105

100

Doesn't smoke

Regularly exercises

Reads nutritional infoof food they buy

Takes vitamins,nutritional supplements

Good overallhealth

Values healthand fitness

Follows healthand fitness trends

90 100 110 120

27

Page 28: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Health & Wellness (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Doesn't smoke 83% 83%

Regularly exercises 63% 60%

Reads nutritional info of food they buy 64% 56%

Takes vitamins, nutritional supplements 70% 65%

Good overall health 80% 84%

Values health and fitness 40% 40%

Follows health and fitness trends 54% 48%

DeepProfile 28

Page 29: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Food & Cooking

Aggregate

The Food & Cooking index aims to identify how passionate segments are about food and how often they cook.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

112

100

Loves / likesto cook

Follows foodand cooking trends

Cooks dinnermost often

Regularly searchesfor recipes online

Highly valuesfood

Tries new foodsbefore others

90 100 110 120 130

29

Page 30: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Food & Cooking (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Loves / likes to cook 68% 65%

Follows food and cooking trends 42% 34%

Cooks dinner most often 65% 64%

Regularly searches for recipes online 52% 43%

Highly values food 58% 51%

Tries new foods before others 45% 39%

DeepProfile 30

Page 31: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Dining Out

Aggregate

The Dining Out index aims to identify how often segments eat meals outside of their home and at what types of restaurants.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

109

100

Regularly eatsat QSRs

Regularly eatsat fast casualrestaurants

Regularly eatsat casual

restaurants

Regularly eatsat upscale

restaurants

Regularly eatsout for lunch

Regularly eatsout for dinner,orders take-out

90 100 110 120 130

31

Page 32: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Dining Out (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Regularly eats at QSRs 48% 48%

Regularly eats at fast casual restaurants 26% 24%

Regularly eats at casual restaurants 32% 27%

Regularly eats at upscale restaurants 9% 7%

Regularly eats out for lunch 18% 18%Regularly eats out for dinner, orders take-

out 39% 37%

DeepProfile 32

Page 33: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Money Manager

Aggregate

The Money Manager index aims to identify the extent to which population segment manage their personal finances and keep up with financial news.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

111

100

Manages money'very well'

Diligent saverClosely monitorsretirement savings

Follows marketsand economy

Frequentonline banker

Uses mobile devicefor banking

90 100 110 120 130

33

Page 34: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Money Manager (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Manages money 'very well' 23% 23%

Diligent saver 53% 51%

Closely monitors retirement savings 54% 49%

Follows markets and economy 26% 22%

Frequent online banker 65% 57%

Uses mobile device for banking 59% 49%

DeepProfile 34

Page 35: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Sports Fan

Aggregate

The Sports Fan index aims to identify the extent to which segments are interested in different types of sports.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

105

100

NFL fan

MLB fan

NHL fan

NBA fan

NCAA football fan

NCAA basketball fan

Regularly attendssporting events

90 100 110 120

35

Page 36: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Sports Fan (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

NFL fan 38% 38%

MLB fan 23% 23%

NHL fan 13% 12%

NBA fan 13% 13%

NCAA football fan 28% 28%

NCAA basketball fan 20% 18%

Regularly attends sporting events 11% 9%

DeepProfile 36

Page 37: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Environmental Consciousness

Aggregate

The Environmental Consciousness index aims to identify the extent to which segments alter their lifestyle for the environment, and measures overall concern about environmental issues.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

109

100

Recycles

Very concernedabout climate change

Adjusts lifestyle tohelp environment

Buys organic food

Buys locallygrown food

Uses reusableshopping bags

Buys environmentallyfriendly products

95 100 105 110 115 120

37

Page 38: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Environmental Consciousness (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Recycles 75% 74%

Very concerned about climate change 50% 46%

Adjusts lifestyle to help environment 70% 65%

Buys organic food 36% 31%

Buys locally grown food 70% 66%

Uses reusable shopping bags 57% 51%

Buys environmentally friendly products 46% 40%

DeepProfile 38

Page 39: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Charitable Giving

Aggregate

The Charitable Giving index aims to identify how generous segments are with their time and money.

DeepProfile

Individual Attributes

Telemedicine UsersDuring COVID-19

US Adult Gen Pop

112

100

Religiouscharity donor

Arts/culturecharity donor

Healthcharity donor

Environmentalcharity donor

Educationalcharity donor Does volunteer work

90 100 110 120

39

Page 40: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Charitable Giving (continued)

Attribute Telemedicine Users During COVID-19 Percentage US Adult Gen Pop Percentage

Religious charity donor 52% 49%

Arts/culture charity donor 60% 54%

Health charity donor 65% 57%

Environmental charity donor 56% 51%

Educational charity donor 58% 51%

Does volunteer work 47% 39%

DeepProfile 40

Page 41: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

DeepProfile Indices SummaryIndex Telemedicine Users During COVID-19 US Adult Gen Pop

Market Maven 113 100

Social Media Influence 116 100

Social Media Platforms 116 100

Price Sensitivity 92 100

Informed Consumer 112 100

Tech Savvy 128 100

Entertainment Technology 118 100

TV Viewing 108 100

Health & Wellness 105 100

Food & Cooking 112 100

Dining Out 109 100

Money Manager 111 100

Sports Fan 105 100

Environmental Consciousness 109 100

Charitable Giving 112 100

DeepProfile 41

Page 42: CivicScience DeepProfile Report€¦ · uses Facebook Actively uses Twitter Actively uses Instagram Actively uses Pinterest Actively uses Snapchat ... buy VR products Owns / intends

Questions?

DeepProfile

Do you have questions about this report? Need training on the system or want to dig deeper into some of this data?

[email protected](412) 281-1954

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