CIU Migration Core Non Engineering Step by Step Procedure

5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure

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END USER EXPERIENCE

Core Infrastructure Upgrade (CIU) Migration- Core, Non-Engineering Step by Step

ProcedureStep by Step Procedure

End User Experience Team

2/21/2014

Version 1.0



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Document Name: CIU Migration Step by Step Procedure.docx

Owner: Nino Lansang

Issue Date: January 21, 2014

Content Author: Mark Hammonds, Nino Lansang 1 | P a g e

Purpose

The purpose of this document is to guide the individual performing the CIU migration process to follow

detailed steps to migrate a Cameron owned computer from the CCC to the CAM domain. Please note

that these instructions are to be used for migrating CIU-ready computers only.

ScopeThis procedure is to be used by individuals who are responsible for migrating computers as part of the

CIU project. These individuals can be Site Coordinators, Site Leads, Remote Site Support Administrators

or members of the CIU migration team, etc. in all the different Cameron global regions.

Current computers in scope includes

Laptops (Includes workstations and multi-user configurations) Desktops (Includes workstations and multi-user configurations)

Important:Please note that the actual CIU migration process at the time of this writing may deviate

from the steps listed below. If you encounter an issue as you perform the steps, please consult the

Troubleshooting documents folder to either perform a fix or a workaround to address the problem. If

the issue is not currently documented, please (1) submit an incident ticket classified as a CIU issue and

assign it to the Technical SupportCIU Supportteam so it can be addressed properly and (2) e-mail the

owner of this document so the issue can be documented once a fix or workaround has been identified.

Trigger EventsThis procedure is triggered when a Cameron owned computer needs to be migrated from the CCC to the

CAM domain as part of the CIU project.



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CIU Migration Checklist - Printout

MIGRATION INFORMATION

Computer Name

User Name

Cube / Room

Technician

Migration Date

Comments / Notes

USER PREPARATION CHECKLIST COMMENTS / NOTES

Run VB scripts and verify SCCMclient for CAM.CORP is installed 1 week prior to migration

Extract user data from SCCM 1 week prior to migration

Compile and analyze user data 1 week prior to migration

Generate user list to migrate 1 week prior to migration

Generate schedule for user migration 1 week prior to migration

Contact end users 1 week prior to migration

Add PC to migrating site AD group CIU Migration-Groups-

Computers-SG-MIGRATE-XXX-CCC-Computers

Day of migration, before RunBook

Add user to AD group CAMERON-Groups-Security-Location

Groups-Site-SG-LOC-SITE-XXX-Users

Day of migration, before RunBook

Verify PC is connected to direct power and turned ON Day of migration

Verify PC is connected to the fastest LAN connection available Day of migration

Last check that computer is in the SCCMcollection group Day of migration

Push RunBook 3 hours prior to migration



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PRE-MIGRATION CHECKLIST COMMENTS / NOTES

Reset user passwords, CCC & CAM to Welcome1

Disable hibernate/sleep mode

Verify PC is connected to gigabit network phone wall jack

Disable wireless (Wi-Fi) adapter

Uncheck "Allow the computer to turn off this device to save

power" in the Power Management tab

Remove C:\StateStore if the directory exists on the computer

Search and move allPSTs to C:\PST\

Disconnect PSTs in Outlook

Move all user data to My Documentsfolder

Verify keyboard and mouse are present

Remove ALL external devices (Ex. External USB drive)

Close ALL running programs, including Lyncand Outlook

Note taken for user network drives

Note taken for user printers

Re-Run VB scripts on \\camclysm02\drivesandprinters$\Scripts

Run batch file script (*.bat) on

\\camclysm02\drivesandprinters$\Scripts\Profile

Run Software Center CCCpackage

POST-MIGRATION CHECKLIST COMMENTS / NOTES

LOGON CHECKS

Logon Successfully to CAM.CORPdomain

Prompted to Reset Password (Cancel out for now)

NETWORK DRIVE CHECKS

Verify mapping of all drives

Home drive (H:) present

Access/Open files on the home drive



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Creation of new file on home drive successful

OUTLOOK/EXCHANGE CHECKS COMMENTS / NOTES

Open Outlookand send an email

Confirm access to any shared mailboxes

Confirm send as, send on behalf of, etc.

Confirm ALL PSTfiles are in C:\PST\

Reconnect PSTfiles in Outlook

Clear Outlook Auto-Complete List. Go to File-Options-Mail, scroll

down and click Empty Auto-Complete List button

This will clear Outlook cached addresses

Download Outlook Address Book. Go to File-Account Settings-Download Address Book-Uncheck tickbox then click OK

LYNC CHECKS

Logon to LyncSuccessful

Start a chat and send a message

Confirm that the contact list populates

Test video chat

SHAREPOINT CHECKS

Internet Explorerhomepage is set correctly to intranet.c-a-m.com

Open a file from SharePointTeam Site

Open a file from SharePointMy Site

Verify all My Information links are present on Cameron home page

Verify all Favorites have been restored

Verify all default Cameron Favorites are present

FEP/SCEP ANTI-VIRUS AND SHARED DRIVE CHECKS

Open FEPand ensure virus definitions are less than 2 days old

Open existing file on shared drive

Creation of new file on shared drive

APPLICATION CHECKS

Users applications allpresent



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Applications open successfully

APPLICATION CHECKS - CONTINUED COMMENTS / NOTES

Verify for each application used, Example: ServiceNow, Jive, Citrix,

ESS, SAP, Apptricity, Travel, CareerFlow, SkillSoft, etc. Note:For

externally hosted applications, it may take 24 hours before new ID is

synchronized

PRINTING CHECKS

Verify networkprinters are connected

Add localprinter

Print test page

FOLDER REDIRECTION CHECKS

Confirm local Documents is hosted on a server

WI-FI AND VPN CONNECTION CHECKS

Connection to Camerons internal wireless network(Wi-Fi)

Add prefix cam\ to VPNlogin ID

WINDOWS FIREWALL CHECKS

Ensure firewall automatically started

TIMEZONE CHECKS

Verify Time Zonesetting and adjust as needed

PHONE CONNECTION CHECKS

Gigabit switch plugged back in phone

MOBILE DEVICE CHECKS

Update e-mail settings on mobile device

Ensure mobile device can connect to the Wi-Finetwork

USER HANDOFF CHECKLIST COMMENTS / NOTES

Check mobile devices, wireless connectivity and email are functional

Complete End-User Check sheet

Turn over PC to end user



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Visit with end user to resolve any issues

** END OF CHECKLIST **

Work Instruction

PART I: USER PREPARATION and MIGRATION

1. Open Active Directory (AD) with your Administrator user account.Make sure the user is in the correct AD group.

Cameron >Groups>Security>Location Groups>Site. Select the site the user belongs to.



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2. Add the old computer name to the correct AD group.CIU Migration>Groups>Computers.

Double click on the location the user belongs to.

3. This will open another screen. On this screen, select the Memberstab and select Add.



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Click on the Object Typesbutton.

4. Check the box for Computers then clicktheOK button.



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5. Select the Locationsbutton. Select ccc.coopcam.com then click on the OK button.

6. Type the computer name into the field below, select Check Namesthen click on the OK button.



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7. Click on the OKbutton and close AD.

8. Open the Orchestration Console with your Administrator account in Internet Explorer byclicking on this link -

http://htnpscor01vm.cam.corp:82/#/RunbooksPage$FolderId=00000000-0000-0000-0000-

000000000000&RunbookInstanceId=&TabId=1&Filter=
http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=



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9. Select the Runbookstab then click on Start Runbookon the right hand side. Where it says Valuetype in the computer name. Select an available Runbook from the lower box then select the

arrow in the center to move the Runbook to the right hand side. Finally, click on Start.

10.Allow some time for the machine to receive the 2012 SCCM Clientand the advertised package.11.Reset the user password on both CCC and CAM domains to Welcome1.12.Log into the users machine, open the thumb drive provided to you with the script files.



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Launch the MappedDriversAndPrintersV2.vbsand the GetNetworkUsers.batscript files by

double clicking on the 2 files.

13.Open the NetworkUsers.txtfile and verify the user ID of the machine you are migrating.

14.Find all user PST files and move them to the C:\PST\folder. To do this in Windows Explorer youneed to select on the left hand side the root of C: (OSDisk (C:))then put *.pstin the top right

hand side of the search box and hit Enteron the keyboard.



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15.Once it has finished searching, you will need to create a new folder on the root of C:\ called C:\PST\then move all the PST files to this new folder.

16.Open Control Panelthen double click onPower Options.



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17.Select Change plan settings.

18.Change all the field settings to Neverand select Save changes.



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19.Select the back button to go back to the Control Panel anddouble click on Network and SharingCenter.

20.On the left hand side, select Change adapter settings, right click on Wireless NetworkConnectionand then select Disable.



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21.Double click on Local Area Connectionand click on the Properties button.

22.Click on the Configurebutton.



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23.Select the Power Managementtab. Uncheck the Allow the computer to turn off this device tosave power and click on the OK button. You can now close all windows.



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24.Click on the arrow at the bottom right of the task bar to show hidden icons. Right click on theicon for Lyncand other applications to close them out.

25.Click on Startand launch Software Center 2012.



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26.You should now see the Windows 7 SP1 x64ccc Domain Migration Package available. Checkthe box on the left hand side and click on the INSTALL SELECTEDbutton.

27.Finally, click on INSTALL OPERATING SYSTEM.

*Note: The migration process will initiate and you can move on to the next workstation.



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28.This concludes the first part of the CIU migration procedure. The computer will reboot andinstall the software. Note: The installation will typically take from1 to 5 hours to complete and

the length of time will vary from machine to machine. This is usually dependent on the amount

of data and type of workstation.



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MONITORING SITE MIGRATIONS

NOTE:You can monitor the site migrations by using the following website:

http://htnpmdt01vm.cam.corp/CDMonitoring/Deployment

The CDMonitoring website contains a live up to date status of all desktop deployments. Clicking the show details button will display more information about the current deployment. Green indicates a 100% successful deployment and red indicates a failed deployment. After selecting the show details button, a popup window will be displayed showing the live

status of the selected deployment. You can use the Details, Events, Variables and Task Sequence tab for more information. The report can be customized by adding additional columns from the column header menu
http://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deployment



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Selecting the Task Sequence tab will show the exact step that is being executed.

Hovering over a step will also display the event messages for that step

The details tab contains the information required to connect remotely using Microsoft DaRT

Notes: Items to keep in mind

It is important to know that the workstation migration is directly coupled with the employeeaccount migration.

From the time the migration starts it can take up a minimum of 30 minutes and maximum of 90minutes for the employees account to migrate.

FIM executes every hour on the hour and takes approximately 30 minutes to complete.



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PART II: POST MIGRATION

1. Once the windows installation has completed on the computer, logon to the machine with thepassword Welcome1.

2. You will notice that Internet Explorer opens to a Forefront Identity Manager window. You canclose this window.

3. Open Microsoft Outlook and remap all the PSTfiles you moved to c:\PST\. Click on the Closebutton once you have added all the PSTfiles. Verify all shared calendars and shared mailboxes.



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4. In Microsoft Outlook, click on Filein the upper left hand corner then select Options. Select Mailon the left hand side scroll down and select Empty Auto-Complete List. Click on the OK button.



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5. Send an email from the users Outlook account to the user to verify they are able to receiveemail.

6. Verify that the printer and drive mappings are present using theMappedPrintersandDrivesV2.vbsoutput file located in the users Documents folder.



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7. While you have Windows Exploreropen, right click on Documentsand verify the folderredirection.

8. Next verify the user home page it set to Cameron Intranethomepage.



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9. On the home page, verify the user has the My Information section located on the lower righthand side of the webpage.

10.Click on the arrow at the bottom right on the taskbar to show hidden icons. Right click onEndPoint Encryptionand verify the spyware definitions are up to date.



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11.Open Control Paneland double click Windows Firewallto verify the firewall is on.

12.Click on the time in the lower right hand corner of the task bar.



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13.Select Change Time Zone select the correct time zone for your region and click on the OKbutton. Close the Date and Timewindow.

14.Unplug the direct LAN cable and plug it back into the phone.*Next step is for LAPTOPS ONLY

15.Make sure the wireless adapter connects to the wireless network and then open CiscoAnyConnect VPN Client. For the user name, enter CAM/UserIDaccount details and the users

password then click on the Connect button.

16.Once the VPN client connects successfully to the Cameron network, plug the LAN connectionback into the PC and reboot. You can now hand off the PC back to the end user.

**End of Procedure**

References and Supporting MaterialsTroubleshooting documents can be found here -TROUBLESHOOTING.
http://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7dhttp://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7dhttp://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7dhttp://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7d