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THE SADTRUTH IS,POVERTYDOES EXIST.

CitySquare is celebrating its 23rd year of service working alongside the poor in our community; and while we are faced with thereality of poverty every day, we want to take amoment to envision a Dallas in which povertydoesn’t exist…

A Dallas where literally thousands of lives are saved by access to primary and preventative healthcare; a Dallas where mothers and fathers are able to provide fortheir families through livable wage jobs; a Dallas where every child has a place tocall home and enough nutritious food to fill his or her stomach; a Dallas whereevery man, woman and child has enough resources so that their energy can bespent coming together to rejoice in community, rather than worrying about wherethe next meal will come from or how this month’s rent will be paid.

The staff, neighbors and board of CitySquare are fueled by this vision because webelieve that with the help of partners like you, this can become our reality. With yourhelp, we are able to significantly improve the lives of over 50,000 men, women andchildren each year by focusing on four pillars: Hunger, Health, Housing and Hope.

In the following pages, you’ll learn how Sabrina Jones came to CitySquare forfood and left with dignity and a newfound sense of security. You’ll learn howCitySquare kept Arthur Jackson off the streets and on a new path. You’ll learn howJackie Arias overcame a health crisis thanks to CitySquare’s health clinic andhow Jessica Flanagan is inspiring the next generation of leaders.

It is stories like these that sustain us as we continue fighting to end the crippling effects that poverty has on the lives of our neighbors and, in turn, on our communityas a whole. We are grateful for your support and pray that you will deepen yourpartnership with us to help us find the answer to the question, “What if poverty didn’t exist?”

Sincerely,

Dave ShipleyChairman of the Board

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Sabrina Jones, grandmother of four, not onlycheers and supports her grandchildren in theirvarious activities; she is also their full-time caregiver. In addition to the children (5,10,13 and16 years old), Sabrina’s 84-year-old motheralso lives with them.

Sabrina’s New RealitySabrina’s limited income makes feeding a household of six quite challenging, soin turn, she relies on CitySquare’s Food Pantry and Resource Center to help stretchher dollars. In previous years, times weren’t so extreme. Sabrina was working full-time and was able to make ends meet. But layoffs and mounting medical bills settled in and soon after, Sabrina found herself searching for assistance to helpkeep her refrigerator and cabinets stocked.

That’s when she turned to CitySquare’s Food Pantry and Resource Center for assistance. For Sabrina, CitySquare has been a lifesaver.

“Without CitySquare, I don’t know what I would have done or where we would be.Being able to shop at the food pantry has removed the worry I had about feedingmy family,” says Sabrina. “The best part about shopping at CitySquare is havingthe freedom to choose my own food, just like shopping in a regular grocery store.CitySquare allows me to maintain my dignity.”

In addition to her food, CitySquare’s Resource Center also helped Sabrina enrollin SNAP (Supplemental Nutrition Assistance Program, formerly Food Stamps) andMedicaid so the children would have access to health insurance.

Because poverty does exist, in 2011CitySquare…• Helped feed over 12,000 families.

• Distributed nearly 2 million pounds of food to our neighbors in need.

• Served over 634,000 nutritious meals and snacks to 15,000 food insecurechildren over the summer.

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ON A LIMITED INCOME, FEEDING MY FAMILY HAD BECOME A REAL CHALLENGE.

hunger

HAVING A PLACE TO CALL HOMEHAS GIVEN ME BACK MY PRIDE.

housing

Fifty-eight year-old Arthur Jackson was alwaysknown as a charming and fun loving guy wholiked to tell stories, but after going through adivorce, he struggled with drug addiction,causing his life to take a downward spiral.

Arthur’s New RealityAt first Arthur tried living with relatives, but his destructive habits caused him to become estranged from many family members. He then found himself staying in various shelters across Dallas, roaming in search of a place to lay his head eachnight. One day he woke up and knew this wasn’t the life he was intended to lead.

Arthur heard about a housing opportunity for the homeless at CityWalk@Akard,one of CitySquare’s housing programs. He made a phone call inquiring about anapartment and within a few weeks, he received the news that he had been acceptedand a new home was waiting for him. As Arthur remembers, “That was truly oneof the best days of my life.”

A regular volunteer around the building, Arthur can be seen on any given day helping other neighbors, working as a door greeter and even monitoring the parking lot, ensuring its safety for the children in the building. He believes inCitySquare’s core values and is always willing to share his story with others.

Arthur often reflects on how bad things were before and how extremely proud heis of his new life. In two short years, he has become a wonderful example of theimpact permanent supportive housing can have on an individual.

Because poverty does exist, in 2011CitySquare…• Helped house over 1,200 neighbors who were either homeless or in danger

of homelessness.

• Assisted 100 CityWalk@Akard neighbors with developing life plans to become more self-sufficient.

• Provided permanent housing, wrapped with intensive case management, toover 180 chronically homeless neighbors, enabling them to improve theirhealth, income and quality of life.

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Seventy-year-old Jackie Arias had a feelingsomething was wrong when she becamedizzy, unusually weak and tired. She fearedher condition would only get worse if she didnot seek help. The future seemed bleak andJackie was without options.

Jackie’s New RealityWith no health insurance or public benefits, Jackie didn’t think she could afford to go to the doctor for an examination. Fortunately, a friend told her about the high-quality services offered at CitySquare’s Community Health Services (CHS)Clinic, a partnership with the Baylor Health Care System. Jackie immediately made an appointment.

After her initial visit to the clinic, Jackie was diagnosed with diabetes, high bloodpressure and high cholesterol – which if left unmanaged, could lead to a host ofother health-related problems, including heart and kidney failure. To put it mildly,Jackie was alarmed by the results but says, “The doctors were very clear as to whatprecautions to take.”

Since that initial visit to CHS, Jackie has taken control of her blood sugar and bloodpressure, with both returning to a normal range. She has also been able to decrease the number of medications prescribed for her – something, she says, shecould not have done without the support and encouragement of the clinical staff.

For Jackie, CHS has been a lifesaver and a life changer. “At the clinic, they taughtme how to cook healthy meals and exercise so that I could get better,” says Jackie.“They take care of me like family and I look forward to my clinic visits because it’slike catching up with friends.”

Because poverty does exist, in 2011CitySquare…• Met the primary and preventive health needs of nearly 2,000 uninsured

neighbors through our Community Health Services Clinic.

• Provided 1,000 annual consultations on diabetes management through thenationally recognized Community Diabetes Education program (CoDE).

• Provided over 1,500 patients with on-going assistance to access affordablehealthcare through our Project Access program – reducing reliance upon unneeded hospitalizations and costly emergency room visits for the uninsured.

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I THOUGHT QUALITY HEALTHCARE WAS OUT OF MY REACH.

health

CITYSQUARE IS PART OF MY FAMILY……AND LIKE FAMILY, I’M HERE TO GIVE BACK.

hope

Jessica Flanagan connected with CitySquarewhen she was a resilient 8-year-old little girl infoster care.

Jessica’s New RealityJessica didn’t experience the carefree childhood that most children enjoy. As a little girl, she was bounced around to several foster homes, yet always steadfast inher wish for a “forever home.” Jessica longed for the unconditional love of a truefamily, and a place to call home.

CitySquare’s Legal Action Works (LAW) team helped turn Jessica’s dream into a reality by connecting her with a family at Central Dallas Church, and aiding in heradoption process. Though Jessica’s new family didn’t have a lot of money, therewas no shortage of love.

Through CitySquare’s Food Pantry and Resource Center, Jessica and her family received food assistance as well as information and referral to other programs and services available to them. It was through this experience that Jessica learnedvaluable life lessons about the importance of giving back and helping others. Infact, Jessica cites her time with CitySquare as her inspiration for helping other foster care youth. Today, Jessica is 24 and has already earned her master’s degreein education. She is now working towards another advanced degree, this one insocial work. Jessica says her future desires are “to provide hope, serve as a leaderand mentor to other youth in the foster care system and let them know they can besuccessful too.”

“I have stayed connected to CitySquare for 16 years,” says Jessica. “I just wantto pay it forward and instill hope in a young person’s life; just like CitySquare didfor me.”

Because poverty does exist, in 2011CitySquare…• Provided supportive services to over 800 foster care youth aging out of

foster care in a 19-county area in northeast Texas.

• Provided legal services for 250 families who could not afford legal representation.

• Trained over 100 neighbors in commercial construction and Microsoft Office Suite – equipping them with the hard and soft skills needed to enhance their employability for a living wage job.

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State of the Economy – Hard Facts

We posed the question, “What if poverty didn’t exist?” We found ourselves imagining what the world would be like if no one had to worry about having enoughfood to eat, a place to call home or finding a place to go when they were sick.

But the sad truth is, poverty does exist and there’s no easy fix. In the Dallas-FortWorth Metroplex, more than 918,000 individuals live below the poverty line –14.6% of the population.

CitySquare fights to alleviate the root causes of poverty in our community by working hand-in-hand with our neighbors -- we do not have clients -- to develop sustainable partnerships that provide support and encouragement to all so thateveryone has the opportunity to achieve their full potential.

Each year we see more and more neighbors turning to us for help. It often seemsthere’s no end in sight during these tough economic times, which have become the “new normal.” According to the Census Bureau, one out of six Americans live in poverty and based on the latest Homeless Census, there are nearly 6,000homeless men, women and children in the Dallas Area.

With an unemployment rate of over 8%, thousands in North Texas have foundthemselves out of work, out of savings and out of options.

But despite the tough economy – despite the times, and even because of the times– CitySquare team members, along with our friends and supporters just like you,are pushing forward, committed to providing our neighbors the encouraging, respectful hand up they need now as never before.

The sad truth is, poverty does exist…• Statewide, 4.6 million Texans (18.4%) live in poverty, putting Texas 3%

higher than the national average.

• 97% of those who experienced food insecurity claimed they lacked themeans to purchase more food and did not know where their next mealwould come from.

• According to the Texas Medical Association (TMA), over 27% of DallasCounty’s population does not have any form of health insurance coverage.

• Nearly one-third of Dallas County children live in poverty.

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Four Pillars and Programs

CitySquare’s holistic approach to poverty encompasses hunger relief, housing,health and hope.

HUNGERThe need for food assistance is the gateway into CitySquare for many but itoften leads to the discovery of additional needs of our neighbors. We offerseveral hunger relief programs, including a food pantry and a meal/snackdistribution network serving low-income youth.

Food Pantry – neighbors shop for themselves at our food pantry, which isstocked with high quality, nutritious foods. The pantry provides nearly 2 millionpounds of food each year to approximately 12,000 families.

Resource Center – we assess our neighbor’s needs and assist with enrollingthem in food assistance programs such as the SNAP (Supplemental Nutrition Assistance Program, formerly Food Stamps) and with information and referralto other services.

Summer Feeding Program – provides free, nutritious meals to low-income children who would not otherwise have access during the summer. The Foodon the Move program, in collaboration with AmeriCorps and PepsiCo, takessummer feeding to low-income apartment complexes in some of the most vulnerable neighborhoods in Dallas.

At-Risk Afterschool Meal Program – provides free, nutritious snacks and suppersto structured afterschool programs located in low-income neighborhoods. Formany children, the food they receive at these programs is their last meal of the day.

Child Care Center Meal Reimbursement Program – assists child care centers byincreasing the quality of food they serve to young children residing in low-income areas.

hunger housing health hope

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HOUSINGCitySquare has worked with our partners in the community to address the lackof affordable housing in our city by providing housing to the chronically homeless, those at risk of homelessness, the disabled and teens aging out of foster care. We also build and operate affordable housing communities throughout the city to ensure that our low-income neighbors have access toquality housing.

Destination Home – provides permanent supportive housing for over 130homeless, disabled individuals in the private housing market. Many of these residents served our nation in the military.

CityWalk@Akard – a unique 200-unit high-rise building in downtown Dallas.This vertical community is comprised of formerly homeless neighbors and others who have minimal income, but benefit from having downtown housingwith easy access to transportation.

HEALTHWe’ve learned that good health is vital to a better quality of life. But for thousands of people without health insurance, healthcare often equals costlyemergency room visits or medical issues going untreated. CitySquare offerssolutions.

Community Health Services (CHS) Clinic – provides holistic healthcare to uninsured patients by providing multiple services under one roof to addressthe broad range of care our patients need to become and remain healthy. CHSserves as a “medical home” to nearly 2,000 neighbors.

CHS provides more than 1,000 annual consultations to individuals living withdiabetes through its nationally recognized Community Diabetes Education(CoDE) program.

Project Access – a community-wide network of volunteer medical specialists,and our Community Health Navigation program (CHN) links over 1,500 low-income, uninsured patients with specialty care.

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HOPEAs many low-income and impoverished neighbors cope with a lack of resources every day, it is easy to lose hope that circumstances could change.CitySquare offers multiple programs aimed at renewing hope in the lives of our less fortunate neighbors.

Transition Resource Action Center (TRAC) – provides supportive services including emergency housing, after-care coaching and counseling, job searchand school enrollment assistance to over 800 youth aging out of foster careeach year.

WorkPaths – trains unemployed and under-employed neighbors with the knowledge and skills they need for living wage employment.

• Path2Success – soft skills and computer training.

• Build4Success – vocational training and certifications that preparesparticipants for work in the construction industry.

• Framework4Success – paid internship for Build4Success graduates inpartnership with Habitat for Humanity.

Social Work Services – provides intensive case management to our neighborsin various departments, including the Resource Center, Destination Home,WorkPaths and Community Health Services.

Legal Action Works (LAW) – provides quality legal services for individuals whocould not otherwise afford to access legal representation.

AmeriCorps – a national organization funded by the Corporation for National and Community Service that provides opportunities for Americans togive back to their communities and country each year, providing much-neededsupport to nonprofit organizations around the country. CitySquare places over250 AmeriCorps members in nonprofits throughout the city, thanks to fundingfrom the OneStar Foundation in Texas.

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Stewardship

Because poverty does exist...CitySquare strives to be the best stewards of the funds entrusted to us. Over 92 centsof every dollar donated goes to program services. With the support of our networkof community partners and volunteers, we are able to further combat poverty andopen the doorway to renewal and hope.

Program Services – 92.4%Fundraising – 5.1%

Administration – 2.5%

1.9% – Churches

1.6% – Corporations

9.1% – Individuals

17.0% – Foundations

4.5% – Fees

3.3% – Sales

5.5% – Other

47.7% – Public Funds

7.2% – United Way

2.2% – Events (Net)

100.0%

Projected Revenue by Source

Financials reflect projected outcomes for 2011, representing the year in review.

1.6%

9.1%

17%

4.5%

3.3%5.5%

47.7%

7.2%

2.2%1.9%

HOW WE INVEST

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Just Ahead: Opportunity Center

CitySquare is building a state of the art “Opportunity Center” at the Southeast corner of I-30 and Malcolm X Blvd. The 52,000 square foot campus will include a revolutionary, multi-purpose, food distribution center; a large teaching and production kitchen; a new state-of-the-art wellness center; and a large employment

training center that will house new offices for Workforce Solutions of Greater Dallas and CitySquare’s workforce training initiatives. In addition, the new centerwill be home to CitySquare AmeriCorps headquarters and offices as well as thestaging areas for CitySquare’s growing Summer and After-School Lunch program,which is funded by the Texas Department of Agriculture. The development budgettotals $12,500,000 with completion set for late 2012. Con-Real serves as generalcontractor and Omniplan provided the architectural design.

The Opportunity Center will serve low-income residents of East and South Dallas.Through this enhanced service center, CitySquare will continue to attract currentneighbors who access services while adding new neighbors not presently served.The Center will also open new options for families to receive the comprehensiveservices and opportunities that they need to achieve progress and begin to worktheir way beyond poverty into economic viability as citizens and neighbors.

CitySquare is buildinga state of the art

“Opportunity Center.”

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Our Mission and Core Values

VisionChanging the trajectory of people’s lives.

MissionCitySquare exists to fight the root causes of poverty by partnering withthose in need. Working together as a community, we feed the hungry, healthe sick, house the homeless and renew hope in the heart of our city.

Core Values

COMMUNITY: WE over me!We are a community of neighbors, investing in each other and developingmeaningful relationships which value each individual.

FAITH: The power that sustains us.Our work flows out of our faith, and that faith is inclusive and ecumenical.

JUSTICE: The focus of our fight.We stand for justice and demand equity for all our neighbors.

STEWARDSHIP: Our Commitment to accountability.Our resources belong to the community and as stewards of those resourceswe will act with integrity, demonstrate accountability and operate efficientlyand effectively.

Working together as acommunity, we feed the

hungry, heal the sick,house the homeless

and renew hope in the heart of the city.

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CitySquare Executive Management Team

Larry James President and Chief Executive Officer

Rev. Gerald BrittV.P. of Public Policy & Community Program Development

Keith Ackerman, LMSWChief Operations Officer

Steve PalmaChief Financial Officer and Social Enterprise Officer

Shawn WillsChief Development Officer

Bob Biard

Robin Blakeley

Leslie Choice

Stephen Cockerham

Scott T. Collier

Mark DeHaven

Wilton J. Hollins

Tonia Howard

Schuyler Marshall

Butch McCaslin

Wendy Messmann

Glenn Owen

Trevor Palacio

Craig Spaulding

Kevin Thomason

James Walton

Fran Wills

CitySquare Board of Directors

Dave Shipley Jon S. HalbertChair Vice Chair

Stan Shipley Jim Sowell John R. CastleSecretary Founder, Emeritus Member

Chairman Emeritus

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511 N. Akard St., Ste. 302 • Dallas, TX 75201Phone: 214.823.8710 • Fax: 214.824.5355 • www.CitySquare.org

Ways You Can Give Today!

We encourage you to make a monetary gift in the envelope provided or donateonline at www.CitySquare.org/donate. For corporate and planned giving, or to donate stocks or real estate, please contact our Chief Development Officer at 214.303.2147.

To donate food, please contact our Food Pantry and Resource Center at 214.828.2696. To donate clothes, housewares, vehicles and other goods, please contact our Thrift Store at 214.887.8800. If you would like to volunteer, please contact ourVolunteer Coordinator at volunteer@CitySquare.org.

To schedule a tour and learn more about how your gifts will be invested, please contact us at dev@CitySquare.org.

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511 N. Akard St., Ste. 302 • Dallas, TX 75201Phone: 214.823.8710 • Fax: 214.824.5355www.CitySquare.org