CITY OF ST. CLOUD, MN

1CITY OF ST. CLOUD 2019 COMMUNITY SURVEY

CITY OF ST. CLOUD, MN2019 COMMUNITY SURVEY

To provide high quality public services for our residents in a cost effective, responsive, innovative and professional manner given the changing needs and resources available.

OUR MISSION IS

• Excellence and quality in the delivery of services

• Fiscal responsibility

• Ethics and integrity

• Respecting residents as owners

• Open and honest communications

• Professionalism

• Visionary leadership and planning

OUR CORE VALUES ARE

About the City

CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 3Ways to Get Involved!

NEIGHBOR OF THE MONTH

TOWN HALL

MEETINGS

BOARDS AND

COMMISSIONS

CITY WEBSITE &

MOBILE APP

MAYOR’S WEEKLY

MESSAGE

ST. CLOUD 101

ONLINE

GOVTV –CABLE

CHANNEL 181

COMMUNITY FESTIVALS & EVENTS

NATIONAL NIGHT

OUT

CITY NEWSLETTER

VISIT THE MAYOR /mayordavekleis /MayorDaveKleis 320.255.7201

CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 4

2019 2017 2012

About the 2019 Survey

SURVEY QUESTIONS

The set of questions was based on previous survey’s conducted in 2012 and 2017, and revised to meet the needs of the City in 2019.

The City of St. Cloud collaborated with the SCSU Survey Centerto conduct this study of City residents’ attitudes and behaviorson issues relevant to quality of life, City governance, and publicservices.

ST. CLOUD STATE UNIVERSITY SURVEY CENTER

5CITY OF ST. CLOUD 2019 COMMUNITY SURVEYThanks for Your Input!

Visit the City of St. Cloud webpage at WWW.CI.STCLOUD.MN.US

FULL SURVEY RESULTS ARE ONLINE*

* This presentation is a visual representation of data intended to present survey data information quickly and clearly.


WHAT DO YOU LIKE BEST ABOUT ST. CLOUD?

1 3It Has All

I Need

2 4Family is Here

College & Universities

Medical Services


HAVE YOU ATTENDED A NEIGHBORHOOD MEETING IN PAST YEAR?

Yes Don’t KnowNo

15% 84% 1%


HAVE YOU ATTENDED A NEIGHBORHOOD SOCIAL ACTIVITY IN PAST YEAR?

Yes Don’t KnowNo

35% 64% 1%


HOW INFORMED ARE YOU ABOUT ORGANIZATIONS/ACTIVITIES IN YOUR NEIGHBORHOOD?

Somewhat Informed

Very Uniformed

Somewhat Uninformed

Very Informed

Do Not Know

12%

35%

21% 25%

7%


AGREE

DISAGREE

NEUTRAL

36%

17%

19%

PEOPLE IN MY NEIGHBORHOOD HAVE OPPORTUNITIES TO MEET AND WORK ON SOLVING NEIGHBORHOOD PROBLEMS.

28%

DO NOT KNOW


MY NEIGHBORHOOD IS A GOOD PLACE TO LIVE.

AGREE

DISAGREE

NEUTRAL/DO NOT KNOW

75%

12%

13%


WHAT IS THE BEST THING ABOUT YOUR NEIGHBORHOOD?

1 3Quiet

2 4Friendly

NeighborsConvenient

to WorkSafe and

Low Crime


WHAT IS THE WORST THING ABOUT YOUR NEIGHBORHOOD?

1 3Do Not Know

2 4Safety &

CrimeTraffic

(too much, too fast)

Sidewalks(need more)


HOW WOULD YOU RATE THE EASE OF DRIVING AROUND TOWN

(TRAFFIC CONGESTION)?

1% Not Applicable


WHEN DO YOU NORMALLY VISIT THE DOWNTOWN AREA?

Morning7% Afternoon13% 19% 49% 12%Evening/Night

Various Times

Never/Do NotKnow


92%

60%

72%

54%

HOW SAFE DO YOU FEEL WALKING ALONE IN YOUR NEIGHBORHOOD DURING THE DAY?

HOW SAFE DO YOU FEEL WALKING ALONE IN YOUR NEIGHBORHOOD DURING THE DARK?

HOW SAFE DO YOU FEEL WALKING ALONE IN DOWNTOWN?

OVERALL, HOW SAFE DO YOU FEEL?


WERE YOU OR ANYONE INYOUR HOUSEHOLD A VICTIMOF A CRIME IN ST. CLOUDOVER PAST 12 MONTHS?

IF VICTIM OF CRIME, DID YOUREPORT ANY OF THESECRIMES TO ST. CLOUD POLICE?

Yes No

16% 83%1%

Yes No

58% 38%

Don’t Know

4%

Don’t Know


IF REPORTED CRIME, HOW WOULD YOU RATE YOUR OVERALL SATISFACTION WITH POLICE DEPARTMENT

RESPONSE?

10% Do Not Know

70%20%


HAVE YOU CONTACTED AN ELECTED OFFICIAL OR CITY STAFF REGARDING NEIGHBORHOOD/COMMUNITY ISSUE OVER THE PAST 12 MONTHS?

Yes No

17% 82%

Don’t Know

1%


9% Do Not Know

67%24%

IF CONTACTED ELECTED OFFICIAL/CITY STAFF, HOW WOULD YOU RATE YOUR OVERALL SATISFACTION WITH

THE RESPONSE?


HAVE YOU HAD CONTACT WITH ST. CLOUD FIRE DEPARTMENT OVER PAST 12 MONTHS?

Yes No

11% 89%

Don’t Know

1%


IF CONTACTED FIRE DEPARTMENT, HOW WOULD YOU RATE YOUR EXPERIENCE WITH ST. CLOUD

FIRE DEPARTMENT?

8% Do Not Know

90%2%


IF REPORTED A CRIME, RATE OVERALLSATISFACTION WITH ST. CLOUDPOLICE DEPARTMENT RESPONSE?70%

90%67% IF CONTACTED ELECTED OFFICIAL/CITY

STAFF, RATE OVERALL SATISFACTIONWITH THE RESPONSE?

IF CONTACTED THE FIRE DEPARTMENT,RATE OVERALL EXPERIENCE WITH THEFIRE DEPARTMENT?


75%40%

RATE OVERALL PHYSICALCONDITION OF ROADS INST. CLOUD

RATE QUALITY OF SNOWPLOWING OF CITY STREETS

RATE THE CITY DRINKINGWATER SERVICE

RATE THE CITY SANITARYSEWER SERVICE

RATE OVERALL APPEARANCEOF THE CITY

RATE THE PARKS & RECREATIONOPPORTUNITIES IN ST. CLOUD

78%

90%

90%

90%

91%

92%


75%40%

RATE ARTS AND CULTUREAMENITIES IN ST. CLOUD

RATE HOW THE CITY ISMEETING THE NEEDS OF THESENIOR POPULATION

RATE HOW THE CITY ISMEETING THE NEEDS OFTHE YOUTH

RATE THE QUALITY OF EXISTINGPARKS, TRAILS, GREENWAYSIN ST. CLOUD

RATE THE CONDITION OFSTREETS, STREET LIGHTS,PEDESTRIAN FACILITIES INYOUR NEIGHBORHOOD

85%

57%

61%

90%

RATE THE QUALITY OF EXISTINGPARKS, TRAILS, GREENWAYS INYOUR NEIGHBORHOOD

85%

82%


RATE THE OVERALL SATISFACTION WITH CITY OF ST. CLOUD SERVICES?

POSITIVE

POOR6%94%


HOW WOULD YOU RATE THE OVERALL APPEARANCE OF THE CITY?

7%POOR

93%POSITIVE


WHAT ARE THE TOP THREE ISSUES THE CITY OF ST. CLOUD SHOULD ADDRESS IN THE NEXT YEAR

1 3Public Safety

2 4Roads Traffic Northstar


ST. CLOUD IS A FRIENDLY COMMUNITY.

AGREE

DISAGREE

NEUTRAL/DO NOT KNOW

63%21%

16%


400 2nd Street South, St. Cloud MN 56301

[email protected]

320.255.7200

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CITY OF ST. CLOUD, MN