City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

Waste & Recycling Services

City of Lethbridge ‘Program Updates’

RCA Workshop June 25, 2015

WATER UTILITY Waste & Recycling Services

Waste & Recycling Services Agenda 1.  Clean Community Programming

2.  Residential Curbside Programs w Blue cart w Green cart

3.  ICI/C&D Diversion strategy


Clean Community Programming


Litter From Where? Where does the litter come from?

•  Residential •  Commercial

w Businesses w Construction

•  Operations w Collection w Disposal


The Problem

Field adjacent to the City •  1 week clean up = $17K •  City spends $65K/yr. on

litter cleanup


Lets Try a Different Approach?

One on One •  Visit all business’s in the

industrial park •  Tell them our story •  Assess their situation

w Loose material in the bin w Loose material on their property w Understand their responsibilities

•  Create awareness, seek cooperation

•  Staff growth


What Did We Hear? The First Round

•  From 5 to 45 minutes •  So your from the city, well let me tell your •  Too busy, no time •  Can you do something about my neighbour •  Were not aware of what was happening, concerned •  Doing everything right & proud to show you

Follow up •  Avoided, but acted •  Part of staff meetings •  Responsibility – check list •  Clean sites


Lessons Learned The Approach

•  One on one approach is the only way to do it; creates commitment •  It take time. A commitment. 12 months •  Follow up is required

w 2nd visit w Possibly enforcement

•  Extremely pleased with results. Continue to other business districts

The Reaction •  Aware & concerned – 20% •  Not aware, but concerned – 50% •  Not aware, not concerned – 20% •  Could care less – 10%


Residential Diversion Strategy



Lethbridge 1150 kg/capita (2012)


Waste Reduction Master Plan 1.  Project initiated in August 2007

•  Develop long term direction for waste reduction •  3 sectors – residential, commercial (ICI), Construction &

Demolition

2.  Customer survey •  966 Residential sector •  39 Business sector •  10 Construction & Demolition sector

3.  Review best practices 4.  Program recommendations 5.  Presented to City Council April 2008


Sources of Waste Materials Generated in Lethbridge

City of Lethbridge Waste Sources 2006

58%23%

19%

ICI

Residential

C&D


Existing Waste Characteristics Lethbridge

Residen.al Waste Characteris.cs ~ 25,000 tonnes annually

Organics

Paper Cardboard

Other Recyclables Waste

Organics

Paper Cardboard

Other Recyclables

Waste

Alberta

Alberta


High Level Strategies

Tier 3 – Regulatory •  Outcomes = 40 - 75%

diversion Tier 2 – Economic

•  Outcomes = 20 - 50% diversion

Tier 1 – Voluntary Programs •  Outcomes = 10 - 30%

diversion

Regulatory - Landfill bans - Mandatory

recycling

Economic - Pay as you throw

- Differential tipping fees

Voluntary -Education and Promotion

- Social marketing


Current Diversion Activities in Lethbridge

•  Recycling drop-off depots - 1992 •  Promotion of backyard composting -1992 •  Christmas tree recycling – 1992 •  HHW, e-waste, and paint collection at the Waste

and Recycling Centre – 2004, 2008 •  Yard Waste drop-off site – 2006 •  Fall leaf collection – 2009 •  Centralized Recycling Stations - 2013


Current Diversion Activities in Lethbridge

Total Diversion: 7,180 t Diversion Depots: 3,380 t

Diversion Depots: 3,380 t


The Journey Starts

Environment committee/Council meetings •  2009 •  2011 •  Budget initiatives in fall 2014

Customer Survey – Feb 2013 •  What about the customer? •  What do they think?


Support for Curbside Recycling 1.  Support = 80%

•  Strongly support (56%) •  Somewhat support (24%)

2.  Oppose = 17% •  Somewhat oppose (8%) •  Strongly oppose (9%)


Curbside Recycling Collection Frequency

1.  Weekly = 38%

2.  Every other week = 58%

*Preference for weekly/biweekly Curbside Recycling Collection only


Support for Curbside Recycling ($10/mo)

1.  Approve of $10/month fee = 61% •  Strongly approve (30%) •  Moderately approve (31%)

2.  Disapprove of $10/month fee = 38% •  Moderately disapprove (13%) •  Strongly disapprove (25%)


Support for Curbside Recycling ($8/mo)

1.  Approve of $8/month fee = 66% •  Strongly approve (31%) •  Moderately approve (35%)

2.  Disapprove of $8/month fee = 32% •  Moderately disapprove (10%) •  Strongly disapprove (23%)


Customers

What’s important to the customer? “People will forget what you said, people will forget what you did, but they will never forget

the way you made them feel.” Maya Angelou

ü Saves time ü Reliable ü Easy to use ü Supports health and safety ü Social benefits ü Sustainable ü Affordability

COST VS. BENEFIT

NZ Asset Management Support (NAMS) Ver. 2, 2007


•  Technical decisions will affect the customer in a non-technical manner

•  Value can be added to a service by addressing core values

•  The more we know, the better

Customers


Res Diversion Potential Recyclables Total Material generated

2012

Percent in Material Generated

Total Recyclables Generated

2012

Par.cipa.on Rate

Capture Rate

Diverted tonnage in 2012

Overall Diversion Poten.al 2012

Res 36,500 35% 12,600 60% 60% 4,400 12% of residen@al material

Total Material generated

2026



2026

Par.cipa.on Rate

Capture Rate



Res 59,000 35% 20,500 75% 75% 12,400 21% of residen@al material


ICI Diversion Potential Recyclables Total Material generated

2012



2012

Par.cipa.on Rate

Capture Rate



ICI 71,000 70% 50,000 45% 45% 10,000 14% of ICI material

Total Material generated

2026



2026

Par.cipa.on Rate

Capture Rate



ICI 82,000 70% 57,700 67% 67% 26,000 32% of ICI material


Long Term Effect of Diversion Programs on Residential Waste

Generation Res

ICI

C&D


Long Term Effect of Diversion Programs on Residential Waste

Generation C&D

Res ICI

Disposed

Implementation Schedule

Meeting(s) with Env Com.

Council Decision – Curbside Initiative

Meeting(s) with Env Com.

Pilot Design

Pilot Implementation

Pilot Evaluation

Summer 2014

Fall 2014

Spring 2015

Spring 2016

Spring 2017

PH

AS

E 1

Council Decision

Pilot Design

Pilot Implementation

Pilot Evaluation

PH

AS

E 2

Council Decision - MRF Options

Full Implementation

Council Decision - Implementation

Monitoring


ICI/C&D Diversion Strategy

Tipping Fees:

ICI SCHEDULE – 10 YEAR PLAN:

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

10 Y

EAR

PLAN

[1 YEAR] PRELIMINARY

TASKS

[1 YEAR] BASELINE

STUDY

[2 YEARS] PERFORMANCE MONITORING

[3 YEARS] WASTE DIVERSION ASSISTANCE

& PROMOTION

FACILITATE INFRASTRUCTURE DEVELOPMENT

Add Fibre & Organics to

the DML

VOLUNTARY

$75/t $85/t

[8 YEARS & ONGOING] PERFORMANCE MONITORING

[3 YEARS]

DESIGNATED MATERIALS [2 YEARS]

SURCHARGES

DIFFERENTIAL TIPPING FEES

DEVELOP INFRASTRUCTURE

Surcharges announced

Mandatory Recycling announced

ECONOMIC

$95/t $105/t [1-2 YEARS]

MANDATORY RECYCLING

*Surcharges still

apply

[1-2 YEARS] DISPOSAL

BANS

Disposal Bans announced

REGULATORY

$115/t $120/t

+ $50/t


City of Lethbridge Waste & Recycling Services

Questions?

Documents

City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots: