EPAY REDESIGNDallas Water Utilities Online Payment

Presented To

Transportation and Environment CommitteeMay 13, 2013

Purpose

• The purpose of this presentation is to provide first glimpse of the electronic payment redesign concept

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Redesign Goals• User friendly, Intuitive , Clean and Simple

• Better Organization of Information

• Easy & Quick to Complete a Payment

IMPROVED USER EXPERIENCE3

Current ePay

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Welcome

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Account Summary

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Account Detail

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My Account

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Services Overview

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Payment: Step 1 of 2

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Payment: Step 2 of 2

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ePay RedesignImproved Customer Experience

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Welcome

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Pay Locations

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Pay Locations

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Account Summary

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Services Overview

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Payment: Step 1 of 2

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Payment: Step 2 of 2

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Summary• This redesign is a continuous

improvement to enhance user experience

• Anticipated Summer 2013 Implementation

• Feedback & Questions

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