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February 21, 2013 Phase 1: Commercial Market Supply and Demand Analysis City of Burlington Official Plan Review – Commercial Strategy Study

City of Burlington Official Plan Review –Commercial ... · Ms. Andrea Smith, MCIP, RPP Senior Planner – Policy ... 5 BURLINGTON RESIDENTS SHOPPING PATTERNS ... LIST OF FIGURES

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Page 1: City of Burlington Official Plan Review –Commercial ... · Ms. Andrea Smith, MCIP, RPP Senior Planner – Policy ... 5 BURLINGTON RESIDENTS SHOPPING PATTERNS ... LIST OF FIGURES

 

February 21, 2013 

Phase1:CommercialMarketSupplyandDemandAnalysis

CityofBurlingtonOfficialPlanReview– CommercialStrategyStudy

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February21,2013

Ms.AndreaSmith,MCIP,RPPSeniorPlanner–Policy,PlanningandBuildingDepartmentCityofBurlington426BrantStreetBurlington,OntarioL7R3Z6

DearMs.Smith:

Re:CommercialStrategyStudy(Phase1:CommercialMarketSupplyandDemandAnalysis)

urbanMetricsinc.ispleasedtosubmitourCommercialMarketSupplyandDemandAnalysisreporttotheCityofBurlington,whichprovidesasummaryofourfindingsastheyrelatetothesupplyofandfuturedemandforcommercialfacilitiesthroughouttheCityto2031.ThisbackgroundreporthasbeenpreparedaspartoftheCityofBurlington’sbroaderOfficialPlanReviewCommercialStrategyStudy,whichisbeingundertakenjointlybyurbanMetricsinc.andThePlanningPartnership,plusstafffromtheCityofBurlington’sPlanningandBuildingDepartment.

TheprimarypurposeofthisreportistoprovidecommercialmarketanalysistotheCityofBurlingtontoguidetheformationoffuturecommerciallandusepolicyrecommendations.Inparticular,thisreportquantifiesthefutureretailandservicecommercialspacerequirementsintheCityofBurlingtonto2031,andprovidesrecommendationsastohowfuturespacecanbeaccommodatedwithintheurbansystem.

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Theanalysesandappendicesintheattachedreportprovideourdetailedstudyfindingsandconclusions.Thesefindingsandconclusionsrepresentourbestjudgement,basedontheinformationthatwasavailabletousatthetimeofourresearch.Accordingly,thefindings,conclusions,projections,andrecommendationspresentedhereinshouldbereviewedandinterpretedwithreferencetoevolvingcircumstancesandeconomicconditions.

IthasbeenapleasureconductingthispartoftheassignmentonbehalfoftheCityofBurlington,andwelookforwardtodiscussingourresults.

Yourstruly,urbanMetrics inc. RowanF.J.Faludi,CMC,MCIP,RPP,PLEPartner416‐351‐[email protected]

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CityofBurlington–OfficialPlanReviewCommercialStrategyStudy(Phase1:CommercialMarketSupplyandDemandAnalysis)

TABLE OF CONTENTS

EXECUTIVESUMMARY................................................................................................................................................................................................I 

1  INTRODUCTION....................................................................................................................................................................................................1 1.1  BACKGROUND...................................................................................................................................................................................................................................................1 1.2  STUDYOBJECTIVES.........................................................................................................................................................................................................................................2 1.3  2003OFFICIALPLANREVIEWRETAILCOMMERCIALSTUDY................................................................................................................................................................3 1.4  APPROACH........................................................................................................................................................................................................................................................4 1.5  ASSUMPTIONS..................................................................................................................................................................................................................................................7 

2  CITYOFBURLINGTON–GEOGRAPHYANDDEMOGRAPHICCHARACTERISTICS...........................................................................9 2.1  LOCATIONALCHARACTERISTICS...................................................................................................................................................................................................................9 2.1.1  Regionalcontext...............................................................................................................................................................................................................................................9 2.1.2  InternalTransportation............................................................................................................................................................................................................................10 

2.2  DEMOGRAPHICCHARACTERISTICS............................................................................................................................................................................................................11 2.2.1  HistoricandForecastPopulationGrowth.........................................................................................................................................................................................11 2.2.2  AgeStructure..................................................................................................................................................................................................................................................13 2.2.3  IncomeStructure..........................................................................................................................................................................................................................................14 2.2.4  Ethnicity............................................................................................................................................................................................................................................................16 2.2.5  FamilyStructure...........................................................................................................................................................................................................................................17 2.2.6  HistoricandForecastEmploymentGrowth.....................................................................................................................................................................................18 

3  RETAILSTRUCTURE.........................................................................................................................................................................................19 3.1  INVENTORY....................................................................................................................................................................................................................................................19 3.2  INVENTORYOFVACANTSPACE..................................................................................................................................................................................................................27 3.3  CHANGEINCOMMERCIALSPACESINCE2002........................................................................................................................................................................................29 3.4  COMMERCIALSPACEPERCAPITA.............................................................................................................................................................................................................32 3.5  INVENTORYINRELATIONTOTHEACTIVETRANSPORTATIONNETWORK.........................................................................................................................................37 3.5.1  TransitAccessibility.....................................................................................................................................................................................................................................37 3.5.2  Walkability.......................................................................................................................................................................................................................................................37 3.5.3  CyclingandRecreationTrailNetwork...............................................................................................................................................................................................37 

3.6  POTENTIALFUTURECOMMERCIALDEVELOPMENTS.............................................................................................................................................................................42 

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CityofBurlington–OfficialPlanReviewCommercialStrategyStudy(Phase1:CommercialMarketSupplyandDemandAnalysis)

3.7  COMPETITIVERETAILFACILITIESOUTSIDEBURLINGTON....................................................................................................................................................................46 

4  THECITYOFBURLINGTON’STRADEAREA..............................................................................................................................................48 4.1  TRADEAREADEFINED................................................................................................................................................................................................................................48 4.1.1  LicencePlateSurveys..................................................................................................................................................................................................................................48 4.1.2  DowntownSurveyOrigins........................................................................................................................................................................................................................52 

4.2  BURLINGTONTRADEAREA........................................................................................................................................................................................................................54 4.3  TRADEAREAPOPULATIONPROJECTIONS................................................................................................................................................................................................58 4.4  TRADEAREAINCOMELEVELS...................................................................................................................................................................................................................60 4.5  TRADEAREAEXPENDITURES.....................................................................................................................................................................................................................60 4.5.1  PerCapitaNon‐FoodStoreRetail(NFSR)Expenditures............................................................................................................................................................61 4.5.2  PerCapitaFoodStoreRetail(FSR)Expenditures.........................................................................................................................................................................63 

5  BURLINGTONRESIDENTSSHOPPINGPATTERNS..................................................................................................................................65 5.1  DISTRIBUTIONOFBURLINGTONRESIDENTS’EXPENDITURES(2012)..............................................................................................................................................65 5.2  ONLINESHOPPING.......................................................................................................................................................................................................................................69 

6  COMMERCIALTRENDS....................................................................................................................................................................................71 6.1  POWERCENTRESANDLARGEFORMATRETAILERS...............................................................................................................................................................................72 6.2  THEBROADENINGOFSHOPPINGCENTREMERCHANDISING...............................................................................................................................................................74 6.3  NEWDEVELOPMENTCONCEPTS...............................................................................................................................................................................................................74 6.3.1  LifestyleandHybridCentres....................................................................................................................................................................................................................74 6.3.2  NewUrbanism................................................................................................................................................................................................................................................77 6.3.3  OutletCentres.................................................................................................................................................................................................................................................79 

6.4  FOREIGNRETAILERS–THEUSINVASION................................................................................................................................................................................................81 6.5  BLURRINGOFTHERETAILHIERARCHY....................................................................................................................................................................................................82 6.6  NON‐STORERETAILING..............................................................................................................................................................................................................................83 6.7  ACTIVE/TRANSITORIENTEDCOMMERCIALDEVELOPMENT...............................................................................................................................................................84 6.8  SUMMARY......................................................................................................................................................................................................................................................85 

7  BURLINGTONRESIDENTSRETAILDESIRESANDPREFERENCES.....................................................................................................87 7.1  BURLINGTONRESIDENTS’PERCEPTIONSOFBURLINGTONSHOPPINGFACILITIES..........................................................................................................................87 7.2  BURLINGTONRESIDENTS’PERCEPTIONSOFDOWNTOWNBURLINGTON..........................................................................................................................................88 

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8  ROLEOFDOWNTOWNBURLINGTON.........................................................................................................................................................93 8.1  DOWNTOWNTRADEAREA..........................................................................................................................................................................................................................97 

9  FUTUREWARRANTEDSPACEANALYSIS.................................................................................................................................................100 9.1  FOODSTORERETAILEXPENDITUREANALYSIS....................................................................................................................................................................................101 9.1.1  CItyofBurlingtonShare.........................................................................................................................................................................................................................101 9.1.2  ResidualExpenditurePotentialfromBurlingtonResidents..................................................................................................................................................101 9.1.3  MarketOpportunityforFSRSpace....................................................................................................................................................................................................101 

9.2  NON‐FOODSTORERETAILEXPENDITUREANALYSIS..........................................................................................................................................................................102 9.2.1  CItyofBurlingtonandSecondaryTradeAreaShares..............................................................................................................................................................103 9.2.2  ResidualExpenditurePotentialfromTradeAreaResidents.................................................................................................................................................103 9.2.3  MarketOpportunityforNFSRSpace................................................................................................................................................................................................105 

9.3  OTHERSELECTEDRETAILANDSERVICESPACEPOTENTIAL.............................................................................................................................................................105 9.4  SUMMARYOFADDITIONALWARRANTEDCOMMERCIALSPACE........................................................................................................................................................107 

10  DOWNTOWNMARKETANALYSIS..............................................................................................................................................................109 10.1  DOWNTOWNPRIMARYTRADEAREAPOPULATIONGROWTH...............................................................................................................................................................109 10.2  PROJECTEDFUTUREWARRANTEDSPACEINTHEDOWNTOWN........................................................................................................................................................110 10.2.1  Non‐FoodStoreRetailAnalysis...........................................................................................................................................................................................................110 10.2.2  FoodStoreRetailAnalysis.....................................................................................................................................................................................................................112 10.2.3  ServicesandSelectedretailSpaceAnalysis...................................................................................................................................................................................114 10.2.4  DowntownWarrantedSpaceSummary.........................................................................................................................................................................................115 

11  SUPPLYANDDEMANDRECONCILIATION...............................................................................................................................................116 

12  CONCLUSIONS...................................................................................................................................................................................................118 

APPENDIXA–LICENCEPLATESURVEYRESULTS.......................................................................................................................................122 

APPENDIXB–ONLINE/TELEPHONECONSUMERSURVEYRESULTS....................................................................................................131 

APPENDIXC–INVENTORYOFCOMMERCIALSPACE.................................................................................................................................158 

APPENDIXD–BACKGROUNDDATAANDDEFINITIONOFTERMS........................................................................................................160 

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L I ST OF F IGURES FigureES‐1:SummaryofFutureWarrantedSpaceinBurlington(2012‐2031)..............................................................................................................................vi FigureES‐2:SummaryofSupplyandDemandReconciliation...............................................................................................................................................................vii Figure2‐1:CityofBurlingtonRegionalContext.............................................................................................................................................................................................9 Figure2‐2BurlingtonStreetNetwork.............................................................................................................................................................................................................10 Figure2‐3:HistoricPopulation,CityofBurlington(2006‐2011).........................................................................................................................................................12 Figure2‐4:ForecastPopulation,HaltonRegionMunicipalities(2011‐2031)................................................................................................................................12 Figure2‐5:CityofBurlingtonAgeDistribution(2006–2011).............................................................................................................................................................13 Figure2‐6:PerCapitaIncome,HaltonRegionMunicipalities(2006)................................................................................................................................................14 Figure2‐7:PerCapitaIncomeIndextoProvincebyDisseminationArea,CItyofBurlington(2006)..................................................................................15 Figure2‐8:Top5EthnicOrigins,CityofBurlington(2006)...................................................................................................................................................................16 Figure2‐9:FamilyStructure,CItyofBurlington(2011)..........................................................................................................................................................................17 Figure2‐10:PersonsandChildrenperFamily,HaltonRegion(2011)..............................................................................................................................................17 Figure2‐11:HistoricandForecastEmployment,HaltonRegionMunicipalities(2011‐2031)...............................................................................................18 Figure3‐1:BurlingtonCommercialSpaceInventory(squarefeet).....................................................................................................................................................20 Figure3‐2:BurlingtonCommercialSpaceInventoryLocations...........................................................................................................................................................21 Figure3‐3:BurlingtonMajorCommercialStructure.................................................................................................................................................................................22 Figure3‐4:SupermarketChainRepresentationinBurlington..............................................................................................................................................................23 Figure3‐5:SupermarketsinBurlington.........................................................................................................................................................................................................25 Figure3‐6:TwoKilometreDistanceAroundSupermarkets..................................................................................................................................................................26 Figure3‐7:VacantSpaceSummary...................................................................................................................................................................................................................28 Figure3‐8:CityofBurlingtonChangeinCommercialSpace2002‐2012(squarefeet)...............................................................................................................31 Figure3‐9:CityofBurlingtonPerCapitaCommercialSpace.................................................................................................................................................................34 Figure3‐10:PerCapitaRetailSpaceinSelectedGTAMunicipalities.................................................................................................................................................35 Figure3‐11:PerCapitaFoodServicesandDrinkingSpaceinSelectedGTAMunicipalities.....................................................................................................36 Figure3‐12:BurlingtonTransitRouteMap...................................................................................................................................................................................................39 Figure3‐13:400MetreRadiusAroundSupermarkets.............................................................................................................................................................................40 Figure3‐14:MajorretailnodesandBurlington’sCycle/Trailnetwork............................................................................................................................................41 Figure3‐15:PotentialFutureCommercialDevelopments......................................................................................................................................................................43 Figure3‐16:LocationofPotentialFutureCommercialDevelopments..............................................................................................................................................45 Figure4‐1:CityofBurlingtonLicencePlateSurveyResults,MapofCustomerOrigins..............................................................................................................50 Figure4‐2:CityofBurlingtonLicencePlateSurveyResults,CustomerOriginDistribution.....................................................................................................51 Figure4‐3:DowntownBurlingtonOn‐StreetInterceptSurveyResults,RespondentOriginDistribution.........................................................................52 

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Figure4‐4:DowntownBurlingtonOn‐StreetInterceptSurveyResults,MapofRespondentOrigins..................................................................................53 Figure4‐5:CityofBurlingtonTradeArea......................................................................................................................................................................................................55 Figure4‐6:2003and2012BurlingtonTradeareas...................................................................................................................................................................................57 Figure4‐7:CityofBurlingtonTradeArea,HistoricandForecastPopulation(2006‐2031).....................................................................................................59 Figure4‐8:CityofBurlingtonTradeArea,PerCapitaIncomeLevels(2006).................................................................................................................................60 Figure4‐9:CityofBurlingtonTradeArea,PerCapitaNFSRExpenditurePotential....................................................................................................................62 Figure4‐10:CityofBurlingtonTradeArea,PerCapitaFSRExpenditurePotential.....................................................................................................................64 Figure5‐1:Online/TelephoneConsumerSurvey,MajorRetailNodes..............................................................................................................................................67 Figure5‐2:DistributionofBurlingtonResidents’ExpendituresbyREtailArea&StoreCategory(NFSR)........................................................................68 Figure5‐3:DistributionofBurlingtonResidents’ExpendituresbyREtailArea&StoreCategory(FSR+Restaurants)..............................................69 Figure5‐5:DistributionofOnlineExpendituresbyCategory(ValueofExpenditures)..............................................................................................................70 Figure5‐4:PrevalanceofOnlineShoppingAmongSurveyRespondents(MadeOn‐LinePurchaseinpastmonth)......................................................70 Figure7‐1:AvailabilityofExistingRetailFacilitiesbyStoreFormat,CityofBurlington...........................................................................................................87 Figure7‐2:AvailabilityofExistingRetailFacilitiesbyStoreType,CityofBurlington................................................................................................................88 Figure7‐3:FrequencyofVisitstoDowntownBurlington,Day&Evening.......................................................................................................................................88 Figure7‐4:MethodofTraveltoDowntownBurlington...........................................................................................................................................................................89 Figure7‐5:SatisfactionwithDowntownParking(Adequacy,Convience&Affordability)........................................................................................................90 Figure7‐6:AvailabilityofExistingRetailFacilitiesbyStoreType,DowntownBurlington......................................................................................................91 Figure7‐7:ImportanceofVariousDowntownFunctionstoBurlingtonResidents(Outof10)..............................................................................................91 Figure8‐1:ReasonsforVisitingDowntownBurlington,On‐StreetInterceptSurveys...............................................................................................................94 Figure8‐2:MapofDowntownBurlington......................................................................................................................................................................................................96 Figure8‐3:distributionofdowntownburlingtonvisitors.....................................................................................................................................................................97 Figure8‐4:downtownburlingtontradearea...............................................................................................................................................................................................99 Figure9‐1:FoodStoreRetail(FSR)Analysis.............................................................................................................................................................................................102 Figure9‐2:Non‐FoodStoreRetail(FSR)Analysis...................................................................................................................................................................................104 Figure9‐3:WarrantedAdditionalRetailandServiceSpaceinBurlington(2012‐2031)......................................................................................................107 Figure9‐4:SummaryofFutureWarrantedSpaceinBurlington(2012–2031)........................................................................................................................108 Figure10‐1:DowntownWarrantedNFSRSpaceProjection...............................................................................................................................................................111 Figure10‐2:DowntownWarrantedFSRSpaceProjection..................................................................................................................................................................113 Figure10‐3:ServicesandSelectedRetailWarrantedSpaceAnalysis.............................................................................................................................................114 Figure10‐4:2031FutureWarrantedDowntownSpaceSummary..................................................................................................................................................115 Figure11‐1:SupplyandDemandReconciliation.....................................................................................................................................................................................117 FigureA‐1:CustomerOriginSurveyResults,2012(NumberofLicencePlates)........................................................................................................................123 FigureA‐2:CustomerOriginSurveyResults,2012(PercentageofLicencePlates)..................................................................................................................124 

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FigureA‐3:MapofCustomerOriginLicencePlateSurveyResults(MapleviewCentre).........................................................................................................125 FigureA‐4:MapofCustomerOriginLicencePlateSurveyResults(MapleviewCentre).........................................................................................................126 FigureA‐5:MapofCustomerOriginLicencePlateSurveyResults(BurlingtonPowerCentre)...........................................................................................127 FigureA‐6:MapofCustomerOriginLicencePlateSurveyResults(MillcroftCentre)..............................................................................................................128 FigureA‐7:MapofCustomerOriginLicencePlateSurveyResults(Appleby‐DundasPowerNode).................................................................................129 FigureA‐8:MapofCustomerOriginLicencePlateSurveyResults(BurloakCentre)...............................................................................................................130 FigureB‐1:Online/TelephoneConsumerSurveys,DemographicCharacteristics.....................................................................................................................132 FigureB‐2:Online/TelephoneConsumerSurveys,NFSRExpenditursbyBurlingtonResidents(WEIGHTED)...........................................................133 FigureB‐3:Online/TelephoneConsumerSurveys,FSR&RestaurantExpenditursbyBurlingtonResidents(WEIGHTED)...................................134 FigureB‐4:Online/TelephoneConsumerSurveys,SurveyQuestionnaire....................................................................................................................................135 FigureC‐1:InventoryofBurlingtonCommercialSpacebyRetailCategoryandMajorRetailNode...................................................................................158 FigureD‐1:OntarioRetailTrade–AveragePerCapitaExpendituresbyRetailCategory(2012).......................................................................................162 FigureD‐2:ProvinceofOntarioIncome/ExpenditureRegressionEquations,2010.................................................................................................................163 FigureD‐3:ProvinceofOntario,HistoricRealGrowthinFoodStoreRetail(FSR)Expenditures.......................................................................................164 FigureD‐4:ProvinceofOntario,HistoricRealGrowthinNon‐FoodStoreRetail(NFSR)Expenditures..........................................................................165 FigureD‐5:Retail/ServiceStoreClassification,BasedonNorthAmericanIndustryClassificationSystem(NAICS)..................................................166 

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EXECUTIVESUMMARY

urbanMetricsinc.andThePlanningPartnershiphavebeenretainedbytheCityofBurlingtontoundertakeaCommercialStrategyStudy,whichisbeingpreparedaspartoftheCity’songoingOfficialPlanReviewprocess.TheCommercialStrategyStudyisintendedtore‐evaluatethecommercialpoliciesoftheCityofBurlingtonOfficialPlaninordertoaddressStrategicPlandirections,andtoensurethat:

TheCity’spoliciesaddresscurrentandfuturecommerciallanduseneeds;

Commercialareascanbeeffectivelyandefficientlyplanned;

Policiesarereflectiveofrecentchangestocommerciallanduseplanningandothertrends;and,

Policiescanbeeffectivelyimplemented.

AspartofPhase1ofthisbroaderCommercialStrategyStudy,urbanMetricshaspreparedthefollowingCommercialMarketSupplyandDemandAnalysisbackgroundreport,whichisintendedtoprovidetherequiredcommercialmarketanalysistoguidetheformationoffuturecommerciallandusepolicyrecommendations.Inparticular,thisreportquantifiesthefutureretailandservicecommercialspacerequirementsintheCityofBurlingtonto2031,andprovidesrecommendationsastohowfuturespacecanbeaccommodatedwithintheurbansystemduringthistimeperiod.

Thefollowingprovidesabriefoverviewofourkeyresearchfindingsandconclusions.

REPORTFINDINGS

BURLINGTON’SCOMMERCIALMARKETCHARACTERISTICS

Basedon2011CensusdataandpopulationestimatespreparedbytheRegionalMunicipalityofHalton,thecurrentpopulationofBurlingtonisapproximately183,1001.Thislevelofpopulationprovidesthecriticalmasstomaintainthefullrangeofretailandservicefacilitiesinthecommercialhierarchy.

1Includesadjustmentsforcensusundercount,asdetailedinSection4.3ofthisreport.

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Inrecentyears,theCityofBurlingtonhasexperiencedmoderatepopulationgrowth;increasingbyanestimated2,520individualsduringthepreviousinter‐censusperiod(i.e.,2006to2011).Thisrepresentsanaverageannualgrowthrateof1.3%.

By2031,Burlington’spopulationisforecasttoreachatotalofapproximately195,700persons,representingtotalmarketgrowthof12,600residentsbetween2012and2031.ThisadditionalmarketgrowthwillultimatelyincreasethedemandfornewretailandservicecommercialfacilitiesintheCity.

AstheCityisquicklyapproachingitsGreenfieldcapacity,thelargestshareofresidentialgrowthwillbeattractedtointensificationsites:includingthedowntownUrbanGrowthCentre;UrbanGrowthCorridorsalongPlainsRoadandFairviewStreet;andmixeduseareasaroundtheexistingmallsandGOrailstations.

IncomelevelsinBurlington,andinthebalanceofHaltonRegion,arewellabovetheaveragefortheProvinceofOntarioasawhole.Basedon2006Censusdata,forexample,percapitaincomelevelsintheCityofBurlingtonwereapproximately23%higherthantheProvincialaveragein2005.ThisindicatesthatthereissignificantindividualspendingpoweramongBurlingtonresidents.

BURLINGTON’SEXISTINGCOMMERCIALSTRUCTURE

BasedonarecentinventoryofretailandservicecommercialusesintheCity,thereiscurrentlysome10.6millionsquarefeetofcommercialspacelocatedinBurlington.Ofthistotal,approximately45%iscomprisedofNon‐FoodStoreRetail(NFSR)facilities,39%iscomprisedofservices,9%ismadeupoffoodandbeveragefacilities,and5%isvacant.

Burlingtonhasatraditionalcommercialstructure,withthesinglelargestconcentrationofoverallcommercialspacewithinthedowntowncore.Italsohastwoenclosedregionalshoppingcentres(BurlingtonMallandMapleviewShoppingCentre)andfourmajorpowercentrenodes,whicharesituatedatBrantStreetandtheQueenElizabethWay(QEW);PlainsRoadandtheQueenElizabethWay(QEW);ApplebyandUpperMiddleRoad;andDundasandAppleby.

Together,thesemajorretailnodescontainsome4.3millionsquarefeetofcommercialspaceandaccountforapproximately41%ofthetotalsupplyinBurlington.

ThecommercialvacancyrateinBurlingtoniscurrently5.0%,whichisindicativeofabalancedandhealthymarket.Althoughthereareseveralnodeswithrelativelyhighvacancyrates,theytendtobeduetospacetransitionsanduniquecircumstancesratherthansignifyingstructuralissueswiththeCity’s’commercialsupply.

SincetheCity’spreviouscommercialstudywaspreparedin2003,thegrowthincommercialspaceinBurlingtongenerallyoutpacedpopulationgrowth.Accordingly,Burlingtonhasexperiencedasignificantgrowthinspaceonapercapitabasisoverthepasttenyears.

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Overall,percapitaspaceratiosarecurrentlyabovetheaverageofcomparablemunicipalities,whichtosomeextentcanbeexplainedbyitsincomecharacteristicsanditsaccessibilitytothehighwaynetworkwithinthewesternGreaterGoldenHorseshoe.Itisimportanttonote,however,thatthehealthyvacancyratesinthecommunitysuggestthatBurlingtonisgenerallynotoverstored.

FUTURECOMMERCIALDEVELOPMENTINBURLINGTON

BasedoninformationprovidedbytheCityofBurlington,anumberofpotentialfuturecommercialdevelopmentshavebeenidentified,whichareexpectedtogenerateasignificantamountofnewcommercialspaceinBurlingtonthroughoutthestudyperiodto2031:

ImmediateDevelopmentProspects,whichincludethoseapplicationsthathaverecentlyreceivedapproval,orareclosetoreceivingfullplanningapproval,areexpectedtoaddsome124,000squarefeetofcommercialspace.

OtherProposedDevelopments,whichincludeallotherformaldevelopmentapplicationsatvariousstagesoftheCity’sapprovalprocess,wouldpotentiallyyieldsome671,000squarefeetofnewretailandservicedevelopmentspace.

ExistingCommercialNodeswithExpansionPotential,whichincludeavarietyofvacantlandparcelslocatedintheCity’sexistingcommercialnodes.Thesesitesaregenerallyzonedforcommercialusesbutarenotyetsubjecttoformalplanningorbuildingpermitapplications.Ifdeveloped,thesesiteswouldaddsome255,000squarefeetofcommercialspacetotheexistingsupply.

Ifallofthesedevelopmentsproceedasplanned,theywouldaddatotalofsome1.05millionsquarefeettotheexistingsupplyofcommercialspaceinBurlington.OverhalfofthisspacewouldcomprisetheexpansionoftheexistingregionalcommercialnodeatDundasandApplebyLineinnorth‐westBurlington.

TheCityofBurlington’sPlanningDepartmenthasalsoidentifiedanumberofsitesashavingpotentialforfuturecommercialdevelopment,whichincludebothservicedandun‐servicedsitesthataregenerallyzonedformixedcommercial‐residentialorcommercial‐employmentuses.TheseOtherPotentialCommercialDevelopmentSitesincludethe225,000squarefootIKEAoutlet,whichwouldbevacatediftheplanningapplicationfacilitatingtherelocationoftheexistingIKEAstoreisapproved.

BasedonareviewofrecentdevelopmenttrendsintheGreaterTorontoArea,andacrossCanada,futurecommercialdevelopmentintheCityofBurlingtonwilllikelybeinfluencedbythefollowing:

TheEvolutionofPowerCentreandLargeFormatRetailDevelopment;

TheBroadeningofShoppingCentreMerchandise;

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TheIntroductionofLifestyleCentresandHybridMixed‐UseCentres;

ThePrinciplesofNewUrbanism;

OutletCentreDevelopment;

TheInfluxofU.S.RetailerstoCanada;

TheBlurringoftheRetailHierarchy;

Non‐StoreShopping;and,

Transit/ActiveTransportationSupportiveCommercialDevelopment.

CITYOFBURLINGTONANDDOWNTOWNTRADEAREAS

BasedontheresultsoflicenceplatessurveysconductedatfiveofBurlington’smajorshoppingdestinations,aswellason‐streetinterceptsurveysundertakeninthedowntown,BurlingtoncommercialfacilitiesderivethemajorityoftheirsalesvolumefromresidentsoftheCity.Inaddition,however,BurlingtonretailersalsoattractasignificantportionoftheircustomersfromnearbycommunitiesinneighbouringmunicipalitiessuchasOakvilleandHamilton.

Accordingly,aTradeAreafortheCityofBurlingtonhasbeendelineatedthatincludesthreeseparatezones,asfollows:PrimaryZone(CityofBurlington);SecondaryZoneEast(WesternOakville);andSecondaryZoneWest(LowerHamiltonandDundas).

BasedonrecentCensusdataandpopulationestimatespreparedbytheRegionalMunicipalityofHaltonandCityofHamilton,atotalofsome497,700individualscurrentlyresideintheBurlingtonTradeArea.Thepopulationofthisareaisforecasttoincreasebysome45,900personsoverthestudyperiod;reachingatotalof543,600by2031.

DowntownBurlingtonservestheentireCityofBurlington,withacommercialPrimaryZonethatextendseastofKingRoad;southofHighway403andtheQueenElizabethWay(QEW);westofWalkersLine;andnorthofLakeOntario.Basedontheresultsofon‐streetinterceptsurveysundertakenintheCity’score,approximately63%ofvisitorstothedowntownoriginatefromthisPrimaryTradeArea.

The2011populationofthePrimaryTradeAreaforDowntownBurlingtonhasbeenestimatedat46,000persons,includingadjustmentsforcensusundercount.BasedonHaltonRegion’sBestPlanningestimates,thepopulationofthisareaisexpectedtoreach53,000by2031;largelythroughinfillandintensificationintheCity’sUrbanGrowthCentre.

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BURLINGTONRESIDENTS’SHOPPINGPATTERNS,PREFERENCES&PERCEPTIONS

Basedontheresultsoftheonline/telephoneconsumersurveys,BurlingtonresidentsundertakethemajorityoftheirshoppingwithintheCityofBurlington.Infact,BurlingtonNon‐FoodStoreRetail(NFSR),FoodStoreRetail(FSR)andRestaurantfacilitiescurrentlycaptureapproximately93.4%,85.1%and83.4%ofthetotalvalueofexpendituresmadeinthesestorecategories,respectively.

Approximately15%ofBurlingtonresidents’NFSRexpendituresin2012weremadeoutsidetheCityofBurlington.Althoughrelativelylimited,mostofthisexpenditureoutflowfromtheCitycanbeaccountedforbyretailfacilitiessituatedintheneighbouringmunicipalitiesofOakville,andHamiltontoaslightlylesserextent.

ThemajorityofBurlingtonresidents’NFSRexpendituresaremadeatBurlingtonMall,MapleviewCentreorBurlingtonPowerCentre.Collectively,thesethreecentrescaptureapproximately40%ofthetotalvalueofresidents’NFSRexpenditures.

Approximatelyonethird(31%)ofBurlingtonresidentsarecurrentlyengagedinsomeformofnon‐store,oronlineshopping.Intotal,Burlingtonresidents’onlineexpendituresaccountedforlessthanonetenthofthetotalvaluetheyspentatactualbrickandmortarFSR,NFSRandRestaurantfacilities.

Themajorityoflocalresidents’onlineexpendituresrelatedtoservice‐baseditems,includingmorethanhalfofwhichthatrelatedtothepurchaseofvariousticketsandtravel‐relatedservices(53.7%).Anadditional32.9%and13.4%ofonlineexpendituresweremadeonretailmerchandise(includingdownloadedmaterials)andotherservices,respectively.

Overall,themajorityofBurlingtonresidentsarecurrentlysatisfiedwithboththetypeandformatofretailandserviceofferingsavailabletothemintheCity.Alargeportionofresidents,however,feelthattherearecurrentlytoomanyFastFoodRestaurantsandBigBoxretailersintheCity.Similarly,manybelievethattheCitywouldbenefitfromanincreaseinthequantity/qualityofpedestrianretailareas,retailaccessiblebytransitandconvenience/neighbourhoodscaleretailers.

Basedontheresultsoftheonline/telephoneconsumerandon‐streetinterceptsurveys,aswellasfeedbackobtainedduringpublicconsultationevents,thereisastrongdemandforadditionalfood‐storeretailofferingsinDowntownBurlington.Inparticular,thereisastrongdesireforadditionalspecialtyfoodstores,asecondsupermarket/grocerystore,andaregularfamer’smarketinthedowntown.

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FUTURECOMMERCIALSPACEWARRANTEDINBURLINGTON

Basedontheresultsofourdetailedretailmarketdemandanalysis,atotalofapproximately1.55millionsquarefeetofadditionalretailandselectedservicecommercialspacewillbewarrantedinBurlingtontoservetheexistingandfuturepopulationoftheCityby2031.

Ofthistotaladditionalwarrantedspace,approximately1.19millionsquarefeet(77%)wouldbeintheformofNon‐FoodStoreRetail(NFSR),whileapproximately100,000squarefeet(7%)ofspacewouldbeaccountedforbytheFoodStoreRetail(FSR)category.

IncombinationwiththeexistingsupplyofcommercialspaceinBurlington,atotalof11.6millionsquarefeetofcommercialspacewouldbewarrantedby2031.Thisrepresentsatotalgrowthincommercialspaceofapproximately15%.

FIGURE ES‐1: SUMMARY OF FUTURE WARRANTED SPACE IN BURLINGTON (2012‐2031) 

InDowntownBurlington,therewillbearequirementforsome190,500squarefeetofadditionalcommercialspaceby2031,including:approximately76,500squarefeetofNon‐FoodStoreRetail(NFSR)space;31,300squarefeetofFoodStoreRetail(FSR)space;and82,700squarefeetofotherserviceandselectedretailspace.

2016 2021 2026 2031

Non‐Food Store Retail (NFSR) 4,801,961               270,400                   618,500                   899,800                   1,192,100               5,994,061              

Food Store Retail (FSR) 997,503                   17,200                     46,200                     72,700                     101,100                   1,098,603              

Selected Services 4,164,408               27,400                     95,800                     162,300                   246,300                   4,410,708              

Liquor, Beer & Wine Stores 100,740                   800                           2,700                        4,600                        6,900                        107,640                  

TOTAL SPACE 10,064,612             315,800                   763,200                   1,139,400               1,546,400               11,611,012            

Cumulative Additional SpaceExisting Space (2012)

Retail/Service CategoryTotal Space 

(2031)

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SUMMARY&CONCLUSIONS

Basedonthemarketanalysiscontainedinthisreport,therewillbeaneedforsome1.55millionsquarefeetofnewcommercialspaceintheCityby2031.Atthesametime,thereiscurrentlysome1.05squarefeetofcommercialspaceeithercommittedorproposedintheCityofBurlington,resultinginaresidualshortfallofapproximately500,000squarefeetofcommercialspace.

FIGURE ES‐2: SUMMARY OF SUPPLY AND DEMAND RECONCILIATION 

IncludinganapplicationbyIKEAtoexpandandrelocatetoasiteatWalkersLineandtheQEW,whichhasbeenrecommendedforapprovalbyPlanningStaff,approximately927,000squarefeetisalreadyapprovedonRegionalCommercialsites.Thiswouldconsumesome60%ofthedemandby2031.

By2031,therewillbedemandforsome101,100squarefeetofadditionalfoodstorespace.RecognizingtheproposedsupermarketatDundas/ApplebyLine,thiswouldleavearesidualofapproximately40,000squarefeet.Alargeshareofthiswouldberequiredtoservefuturegrowthinthedowntown.

Square FeetDemandNon‐Food Store Retail 1,192,100               Food Store Retail 101,100                  Selected Services 246,300                  Liquor/Beer/Wine Stores 6,900                       Total Demand 1,546,400               

SupplyImmediate Development Prospect 123,912                  Other Proposed Developments 671,370                  Existing Commercial Node With Expansion Potential 255,356                  

Total Supply 1,050,638               

Unfilfilled Demand on Identifiable Sites 495,762                  

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Approximately190,500squarefeetofnewcommercialspacewillberequiredinDowntownBurlingtonby2031.IfthisamountofspaceweredevelopedintheCity’score,itwouldleaveapproximately300,000squarefeetavailablefornewdevelopmentintherestoftheCity.ThisisarelativelysmallamountandshouldsupportnewpopulationalongtheUrbanGrowthCorridorandmixedusedevelopmentinproximitytotheGOTransitstationsandRegionalMallsites,aswellas,providinglocalservingcommercialspaceinareassuchaswestAldershotwhichmaylackcertainretailfacilities.

Therearealreadyanumberofvacantsitesintheseareaswithapprovalforcommercialspace,oftenaspartofamixed‐usezoningcategory.Whereapplicationsfornewcommercialspacearemade,approvalshouldgiveprioritytothosedevelopmentssupportingpopulationintensificationareasandinexistingareaslackinglocalservingretailfacilities.

Theresultsofthemarketanalysisclearlyindicatethattheavailablesupplyofcommerciallydesignatedlandswillbesufficienttomeetfuturedemandto2031.Assuch,therewillbenoneedtodesignateadditionalcommerciallandstosupportgrowthto2031.TheonlyexceptionstothiswouldbetomeetlocalservingneedsinexistingundersuppliedportionsoftheCity,suchaswestAldershot,ortoprovideforlocalservingretailtosupportfutureresidentialdevelopmentinintensificationareas.Similarly,theconversionofemploymentlandstocommercialisnotrequiredtosupportfuturegrowthinBurlingtonandshouldbeavoided.

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1 INTRODUCTION

1.1 BACKGROUND

ThisCommercialMarketreportrepresentsthefirstphaseofathreephaseprocesstocompleteacommercialstrategystudyaspartoftheCity’s2012OfficialPlanReview.ItcontainsanextensiveanalysisofthesupplyofanddemandforcommercialusesintheCityofBurlington.Areviewoflandusepoliciesregulatingthedevelopmentofcommerciallands,isalsopartofthisfirstphaseandcontainedinaseparatereport.

Theremainingtwophasesinclude:theformulationofpolicydirectionsanddesignrecommendations(Phase2),andthepreparationofurbandesignguidelines(Phase3).Inadditiontothesethreephases,thestudyprocesshasincludedadowntownstrategydiscussionpaper,whichhasbeenfinalizedandconsideredinaspartofthisreport.

AstheCityapproachesitsgreenfielddevelopmentcapacity,theemphasisofthecurrentOfficialPlanReviewistodeveloppolicythatguideslanduseplanningdecisionsinaplanningcontextwhereintensificationandinfillistheprimaryformofdevelopment.Ratherthanfocusonthecreationofnewneighbourhoods,theemphasiswillbeonrefiningexistingones.ItisthroughthislensthattheCommercialStrategyStudyhasbeenconducted.

Anadditionalareaoffocushasbeenthedowntownasthisareaisanintegralcomponentofthecurrentcommercialsysteminthecity.ItisalsoanareathathasbeenidentifiedasanUrbanGrowthCentretomeetintensificationtargets,andbecauseofthis,itscommercialrolewithinthecityhasthepotentialtoredefineitselfandevolve.

TheCommercialStrategyStudyalsoservestoaddresstheCity’sStrategicPlandirectionsregardingvibrantneighbourhoodsandprosperitydirections.Assuch,afocusofthestudyistocreateastrategytoredevelopagingretailareasintomixed‐use“peopleplaces”;encourageavibrantandhealthymixed‐usedowntown;andcreatemoremixedresidential/commercialplaceswithinexistingneighbourhoods.

Solutionsforintegratingretailareaswiththepublicandactivetransportationnetworksisalsoadirectiveforthisstudy.Tothisend,theimpactofthedesignatedProvinciallyidentifiedmobilityhubinthedowntownoncommercialopportunitieshasalsobeenconsidered.

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1.2 STUDYOBJECTIVES

ThepurposeoftheoverallCommercialStrategyStudyistoobtainpolicydirectionthatincorporatescommerciallanduseplanningwithneighbourhoodplanningandurbandesign.Thefocusisnotonlytoensureadequacyofcommercialspace,butalsoitsintegrationwithinneighbourhoodsandcommunityfacilities/infrastructure.Thereviewincludesbothretailandservicecommercialuses.

Specifically,thefundamentalinquiriesofthePhase1MarketandPolicyreportare:

1. Whatarethenational,provincial,regionalandlocalmarketconditionsandlifestyletrendsthatarelikelytoinfluencetheamount,location,design,formandfunctionofcommercialdevelopmentto2031,withinthecityandwithinthedowntown?

2. Howistheexistingsupplyofcommerciallandsandfloorareastoaccommodatecurrentandfutureretailandservicecommercialneedsto2031,withinthecityandthedowntown?

3. WhatisthegrowthpotentialofcommercialactivityinthedowntowngiventhataportionofthedowntownmixedusecentreisdesignatedasanUrbanGrowthCentre?

4. Howadequateistheexistingcommercialpolicyframeworkpositionedtoaddresscurrentandprojecteddemandinthecontextofexpectedtrends,inthecityandthedowntown?

Inadditiontothesebasicquestions,thefirstphaseofthestudyhasincludedextensiveinputfromBurlingtonresidents,businessesandotherstakeholders,intermsoftheirpreferencesforthefuturedevelopmentofthedowntownandtheurbanstructure.

Theprincipalareasofinquiryfortheremainingstudyphasesare:

5. Howshouldthecurrentpolicyframeworkbemodifiedtoservethecity’sanddowntown’slandneedsovertheplanningperiodto2031?

6. Givendowntown’ssize,locationandcompetitiveenvironment,whatroleshoulditplayinthecommercialhierarchy?Isitshighestpotentialasaregional,city‐wide,orneighbourhooddestination,orsomecombinationthereof?

7. WhatstepscanthecitytaketofacilitatethesuccessfulintegrationofcommercialareaswithinneighbourhoodstoimplementtheStrategicPlanwithrespecttoVibrantNeighbourhoodsandProsperitydirections?

8. Whatstepscanthecitytaketofacilitatethedevelopment,redevelopment,revitalizationandintensificationofcommerciallandswithinnodesandcorridors,andwithinmobilityhubareas,soasto:

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a. incorporategoodprinciplesofurbandesignandsustainability;b. makeefficientuseofhardinfrastructure;c. accommodateco‐locationwithcommunityfacilities/infrastructure;andd. integratecommerciallandswithinaneighbourhood.

9. Howshouldthepolicyframeworkbemodifiedtoalignwithuppertierpolicy(e.g.ProvincialPolicyStatementandPlacestoGrow)?

10. Whatinformationdoesthecityneedtotrackinordertomonitorcommercialactivityinthecityandthedowntown?

11. Whatmechanismscanbeusedtoassistintheimplementationofthecommerciallanduseobjectives(e.g.programsandpartnerships)?

1.3 2003OFFICIALPLANREVIEWRETAILCOMMERCIALSTUDY

ThisMarketStudybuildsontheworkundertakeninthepreviousretailcommercialstudyforBurlingtonundertakenin2003byRobinDee&AssociatesandSorensonGravelyLowesPlanningAssociatesInc.

Inthe2003study,theconsultantsidentifiedademandforapproximatelytwomillionsquarefeetofadditionalcommercialspacebetween2003and2021inthePrimaryZonecomprisingtheCityofBurlingtonandtheHamiltoncommunityofWaterdown.Allofthiswarrantedspacehadbeenaccountedforbywayofexpansionpotentialatexistingcommercialprojects;vacantanddesignatedsites;andapprovedproposals.

BasedontheresultsofthiscurrentMarketStudy,theactualgrowthincommercialspaceinjusttheCityofBurlingtonto2012hasexceededthatamount.Atthesametime,however,theaveragevacancyratefortheCityhasdeclinedfrom6.4%to5.0%suggestingthateventhoughtheCityhasseenasizeableincreaseinitscommercialinventory,themarkethadthecapacitytoabsorbit.

The2003studyalsoconcludedthatthecurrentretailhierarchyintheOfficialPlan“provides,ingeneral,foranappropriatedistributionofretailspaceacrosstheCitywhileprovidingahighlevelofservice”.Withconsiderablegrowthinthecommercialstructuresince2003,thesameconclusioncanbereachedwithregardstothedistributionofcommercialspaceasitexiststoday.Sincethe2003study,theCityhasseentheadditionofanewregionalpowercentrenodeatApplebyLineandDundasandthestrengtheningofmostofitsothermajorcommercialnodes,includingthedowntown.Atthesametime,newcompetitionbywayofpowercentredevelopmentatBurloakandtheQEWinOakvilleandatDundasandHighway6inWaterdownhasmaintainedthecompetitivebalancebetweenBurlingtonanditsneighbouringmunicipalities.

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Itisalsoimportanttorecognizethatsincethe2003study,theGovernmentofOntariointroduceditsProvincialPolicyStatementandGrowthPlanfortheGreaterGoldenHorseshoe.Whileoverall,thepopulationgrowthratesassumedintheDee/SGLstudyareinlinewiththemorecurrentGrowthPlaninfluencedprojections,thereisnowagreateremphasisplacedonintensification.Asaresult,thiscurrentstudyisbasedonalargeshareoffuturepopulationgrowthwillinexistingareas,withthelargestshareinthedowntown.Thiswillultimatelyinfluencewherefuturecommercialdevelopmentshouldbefocused.

1.4 APPROACH

ThefollowingprovidesanoverviewofthevariousworkstepsthathavebeenundertakenurbanMetricsinpreparingthisCommercialMarketSupplyandDemandAnalysis:

Collection,ReviewandAnalysisofRelevantBackgroundMaterials

WehavecollectedandreviewedavarietyofrelevantbackgroundinformationthatwasobtaineddirectlyfromtheCityofBurlington,aswellasthroughourownindependentresearch.ThisincludesareviewoftheCity’sexistingOfficialPlancommercialpolicies;relevantpolicyandstrategicdocumentspreparedby–oronbehalfof–theCity;recentmarketdemandandimpactanalysesundertakeninandaroundtheCityofBurlington;Burlingtondevelopmentapplicationstatistics;aswellaspopulationandemploymentforecastspreparedbytheCityofBurlington,HaltonRegionandothernearbymunicipalities.

CommercialMarketandTrendsAnalysis

BasedonrecentworkundertakenbyurbanMetrics,wehaveprovidedasummaryofprevailingnational,regionalandlocaltrendsinretaildevelopmentandconsumershoppingbehavior,whichwilllikelyinfluencethefuturecommercialstructureandcompetitivenessofretail/servicefacilitieslocatedintheCityofBurlington.Inparticular,wehaveconsideredsuchfactorsandtrendsas:theentryofnewdepartmentstoresandothermajorretailersintoCanada;retailingandurbanintensification;theagingpopulation;transitsupportiveretaildevelopment;thefutureofpoweror“big‐box”retailing;andactivetransportationstrategiesaroundretailing.

DeterminationofBurlingtonMarketCharacteristics

WehaveundertakenadetaileddemographicandtrendanalysisfortheCityasawhole,includingareviewoftheCityandRegionalMunicipalityofHalton’spopulationprojections,economiccharacteristicsandagestructure.

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InventoryofCommercialSpaceinBurlington

AninventoryofallretailandservicecommercialspacelocatedintheCityofBurlingtonhasbeenundertakenandsubsequentlyclassifiedbystoretype,basedontheNorthAmericanIndustrialClassificationSystem(NAICS).Basedonthisinformation,wehavecalculatedkeyperformancemeasuresfortheCityasawholeandforspecificsub‐areas(e.g.,DowntownBurlington),including:vacancyratesandpercapitaspaceratios.

Wehavealsocomparedtheresultsofour2012inventorywiththatundertakenbyRobinDee&AssociatesaspartofthepreviousOfficialPlanReviewRetailCommercialStudypreparedfortheCityin2003.ThiscomparisonhasprovidedthecontexttodeterminehowthecurrentsupplyofcommercialspaceinBurlingtonshouldbetakenintoconsiderationwithregardstodeterminingfuturespacerequirements.

IdentificationofFutureRetailOpportunities

BasedprimarilyoninformationprovidedbytheCityofBurlington,areviewofOfficialPlanandZoninginformation,andourownfieldwork,wehaveidentifiedlocationsforpotentialfuturecommercialdevelopment,redevelopmentand/orintensification.

EmpiricalResearch(LicencePlate,On‐StreetInterceptandOnline/TelephoneConsumerSurveys)

WehaveundertakenavarietyofbackgroundconsumersurveyresearchtodeterminethecurrentshoppingpatternsandbehaviorofBurlingtonresidents.Thisbackgroundmarketresearchhasincludedlicenceplatesurveys,on‐streetinterceptsurveys,aswellasanonline/telephoneconsumersurveyofBurlingtonresidents,asdescribedbelow.

LicencePlateSurveys–atotalofsome1,849uniquelicenceplaterecordswerecollectedoverathreeweekperiodintheFallof2012(i.e.SeptemberandOctober)atsixmajorshoppingdestinationslocatedinorneartheedgesoftheCityofBurlington.(i.e.,BurlingtonMall,MapleviewCentre,BurlingtonPowerCentre(BrantStreet&theQueenElizabethWay),MillcroftCentre,theAppleby‐DundasPowerNodeandBurloakCentreinOakville).Theresultsofthesesurveyshavebeenusedtodeterminethegeographicdraw–orTradeArea–ofcommercialfacilitieslocatedintheCityofBurlington.

On‐StreetInterceptSurveys–approximately300on‐streetinterceptsurveyswerecompletedwithlocalresidents,employees,visitorsandotherpatronsofDowntownBurlingtonbetweenSeptemberandOctober2012.Theresultsofthesesurveyshavebeenusedtoidentifyshoppingpatterns,modesoftransportationandcustomeroriginsforthedowntown.

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Online/TelephoneConsumerSurveys–atotalof885onlineandtelephoneconsumersurveyshavebeencompleted2todetermineBurlingtonresidents’shoppingpatterns,aswellastheirperceptionsofandsatisfactionlevelswiththevarioustypeandformatofcommercialfacilitiesinBurlington.

Public/StakeholderConsultation

Inadditiontothevariousempiricalresearchthathasbeenundertakenasinputtoourcommercialmarketanalysis,urbanMetricsandThePlanningPartnershiphavealsoengagedlocalresidents,businessownersandothermembersofthepublictoobtainfeedbackastotheiropinionsregardingthecurrentandfuturestateofDowntownBurlington.Forexample,aDowntownPublicWorkshoppublicconsultationeventwasheldonNovember7,2012,attheBurlingtonArtsCentrewithmorethan130membersofthepublic.Thiseventincludedaninteractive“visioning”exercisethatpolledparticipantsbasedonanumberofquestionsrelatingtotheirsatisfactionwithdowntownandthespecificimprovementsthattheythoughtcouldbemade,aswellassmallerbreak‐outsessionsthatdealtwithspecific“tabletopics”intendedtofurtherdeveloptheideasandissuespresentedearlierintheevent.

TheresultsofthistypeofpublicconsultationhavebeenusedtoassessthecurrentstateofDowntownBurlington,thevariousfunctionsitserves,howwellitiscurrentlymeetingtheneedsoftheCity,andhowwellcurrentlanduseplanningpoliciesaresupportingitsvibrancy,asdetailedintheaccompanyingInterimCommercialStrategyDiscussionPaperonDowntownBurlington,whichwaspreparedbyurbanMetricsinc.andThePlanningPartnershipearlier.

AnalysisofBurlingtonMarketDimensionsandConditions

Relyingonthelicenseplate,on‐street,telephoneandon‐linesurveys;theinventoryofcompetition;andthepopulationanalysis,aTradeAreahasbeenfortheCityofBurlingtonasawhole,andthedowntowncore.Thesegeographicareashaveservedasthebasisforourmarketsupplyanddemandanalysis.

Withintheseareas,wehavealsoestimatedfuturepopulationgrowthanddeterminedtheuniqueincomeandexpenditurecharacteristicsofTradeArearesidents;whichhaveservedasimportantinputstoourmarketanalysis.

CommercialNeedsAssessment

Usingtheresultsofthepreviousworksteps,wehaveundertakenadetailedmarketdemandanalysisbymajorstoretype;includingFoodStoreRetail(FSR)andNon‐FoodStoreRetail(NFSR).Inparticular,thisanalysishasreliedonTradeAreapopulationestimates,incomeandexpenditurecharacteristicsofTradeArearesidents,commercialinventoryinformation,aswellastheresultsofthe

2Includes364completedtelephonesurveys,261fullycompleteon‐linesurveys,and260partiallycompletedon‐linesurveys.

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online/telephoneconsumersurveysandlicenseplatesurveys,whichhavebeenusedtodevelopmarketsharesandinflowratiosforourexpenditureanalysis.WhereStatisticsCanadaexpendituredataisnotavailable,wehavereliedonapercapitaspacemethodologyforselectedotherretailandservicecategories.

ThisanalysishasbeenusedtoprojectcommercialspaceneedsintheCityofBurlingtonto2031.Similarly,thisanalysishasalsobeenusedtodeterminehowwelltheexistingsupplyofcommerciallandandspacewillbeabletoaccommodateexistingandfutureretailandservicecommercialneedsthroughoutthisperiod.

DevelopmentofConclusionsandRecommendations

Basedontheresultsofthevariousresearchandanalysisdescribedinthepreviousworksteps,wehaveprovidedasummaryofourkeyresearchfindingsandconclusions.WehavealsodevelopedanumberofrecommendationsastohowtheCity’sfuturespacerequirementscanbeaccommodatedwithintheexistingurbansystemofBurlington.

1.5 ASSUMPTIONS

Inanyanalysisrequiringestimatesoffutureconditions,itisnecessarytomakecertainbasicassumptions,asfollows:

Overtheforecastperiod,totheyear2031,areasonabledegreeofeconomicgrowthandstabilitywillprevailinCanada,OntarioandspecificallyinHaltonRegion.Itisexpectedthatoverthisperiodcyclicaldownturnandupturnwilloccur.

Thepopulationforecasts,whicharebasedonHaltonRegion’sBestPlanningEstimatesareassumedreasonableandwillnotvarysignificantlyfromactualcountsinthefuture.

Thevarioussourcesemployedinouranalysistocalculateretailexpenditures,baseyearBurlingtonsharesorcapturerates,andsalespersquaremetre/footperformancelevelsforthevariousretailstoretypesanalyzedareconsideredsufficientlyreliable.

Commercialusesexaminedinthisreportincluderetail,servicecommercial,andlocalserving/streetfrontofficeuses.Forthepurposesofourmarketanalysis,certaincommercialuseshavenotbeenevaluated,includingautomotivesales,carrentalfirms,servicestations,funeralservicesandhotel/motelaccommodationuses.

Alldollarreferencesarein2012dollars,whichexcludeinflation,unlessnotedotherwise.Ourresearchandanalysishasbeenconductedinaccordancewiththetermsofreferenceforthisassignmentandourauthorizedscopeofwork.Thefindingsandrecommendationspresentedinthisreportrepresentourbestjudgmentbasedupontheinformationavailabletousasofthedateofourresearch.

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Accordingly,thefindingsandrecommendationspresentedhereinshouldbereviewedandinterpretedwithreferencetoevolvingcircumstancesandeconomicconditions.If,foranyreason,therearesignificantdeviationsfromanyoftheseassumptions,thereportanditsconclusionsshouldbereviewedorre‐examined.

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2 CITYOFBURLINGTON–GEOGRAPHYANDDEMOGRAPHICCHARACTERISTICS

2.1 LOCATIONALCHARACTERISTICS

2.1.1 REGIONALCONTEXT

BurlingtonisstrategicallysituatedwithintheWesternGTAhighwaynetwork,withexceptionalconnectivitytoOakville,Mississauga,andtheCityofTorontototheeast;HamiltonandtheNiagaraRegiontothesouth;andHamiltonandBrantfordtothewest.Asaresult,theCityiswellpositionedtodrawretailsalesinflowfromwellbeyonditsbordersandtoattractretailersseekingaregionalmarketexposure.

FIGURE 2‐1: CITY OF BURLINGTON REGIONAL CONTEXT 

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Basedon2006StatisticsCanadaPlaceofWorkdata,Burlingtoniswellbalancedintermsofcommuterflows,withsome41,300BurlingtonresidentsworkingoutsidetheCityand39,805non‐BurlingtonresidentsworkingintheCity.Approximately60%ofnon‐residentsworkinginBurlingtonliveinHamilton.Toamuchlessextent,BurlingtondrawsemploymentfromOakville,MississaugaandtheCityofToronto.

CommutingtripsbyBurlingtonresidentsoutsidetheCityaremuchmoreevenlydistributedamongthesesamemunicipalities,withabout24%ofcommutingoutflowdestinedforOakville;and21%destinedforeachMississaugaandTorontorespectively.

ThesecommutingflowpatternsprovideaguidetotheretailinflowsandoutflowstoandfromtheCity.

2.1.2 INTERNALTRANSPORTATION

WithinBurlington,themajorroadwaysareorientedalongagridsystem,withthemajornorth‐southroutesbeingBrantStreet,GuelphLine,WalkersLine,andApplebyLine.Themajoreast‐westroutesareDundasStreet,FairviewStreet/PlainsRoad,NewStreetandLakeshoreRoad.Inaddition,theCityisspannedbyProvincialexpressways403,407andtheQEW.

LinearcommercialdevelopmenthasoccurredalongBrantStreetbetweentheQEWanddowntownandalongtheFairview/PlainsRoadcorridor.Othermajorretaildevelopmenthastendedtohaveoccurredinamoreclusteredornodalpatternatstrategicintersectionsandhighwayinterchanges.

Ingeneral,theroadandhighwaysystemprovidesexcellentconnectivitythroughouttheurbanizedportionsoftheCity.TheCityisalsoservedbyabustransitsystemwithconvergencepointsataCentralDowntownBusTerminalandthethreeGOrailstations.ThetransitnetworkalsoextendstodowntownHamiltonandtheHamiltonGOstation.AllmajorretaildestinationsintheCitycanbeaccessedbytransit.

TheCityalsomaintainsacycling/recreationaltrailnetwork,withdedicatedbikelanes,offroadtrails,pavedshoulders,andsharedlanes.Thesystemisnotfullyconnected,withbarrierscreatedbythemajorhighways.Thebestrouteconnectivityexistsalongtheoffroadtrailsonhydroright‐of‐ways;thewaterfront;andNewStreet.

FIGURE 2‐2 BURLINGTON STREET NETWORK

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2.2 DEMOGRAPHICCHARACTERISTICS

Thesocio‐demographiccharacteristicsofacommunitycaninfluencethemarketdemandforretailspace,includingconsumers’preferencesforcertaintypesofretailfacilitiesandtheattractionofretailbusinessestoacommunity.Changesinthedemographicsofacommunityandlifestylepatternscanalterthedemandfordifferenttypesofretailandservicecommercialfacilities,withpopulationgrowthandincomelevelstheultimateinfluencersofdemand.Someofthekeydriversofchangeincludethecompositionalvariationsinapopulation(i.e.,aginganddeclininghouseholdsizes),percapitaincomelevelsandlifestylechangesassociatedwithanagingpopulation.

ThefollowingsectionofthereportprovidesanevaluationofthefollowingcharacteristicsoftheCityofBurlington’spopulation:

Currentandhistoricpopulation;

Forecastpopulationgrowth;

Agestructure;

Incomelevels;

Ethnicity;

Familystructure;

Currentandhistoricemploymentlevels;and,

Forecastemploymentgrowth.

Section4.5ofthisreportfurtherexaminesthepopulationprojectionsfortheCityofBurlingtonanditsTradeAreatoassistindeterminingfutureretailspaceneeds.

2.2.1 HISTORICANDFORECASTPOPULATIONGROWTH

BasedonStatisticsCanadaCensusdata,thepopulationoftheCityofBurlingtonreachedanestimated175,585personsin2011.Thisrepresentsagrowthrateofapproximately6.8%from2006,oranaverageannualgrowthrateof1.4%.Thisisslightlyhigherthantheprovincialpopulationgrowthrateduringthisperiod(i.e.,2006to2011)andbelowthatfortheentireRegionalMunicipalityofHalton(i.e.,CityofBurlington,TownofOakville,TownofMiltonandTownofHaltonHills).

Figure2‐3illustratesthehistoricchangeinpopulationbetween2006and2011fortheCityofBurlington,aswellasfortheRegionalMunicipalityofHaltonandtheProvinceofOntarioasawhole.

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FIGURE 2‐3: HISTORIC POPULATION, CITY OF BURLINGTON (2006‐2011) 

SOURCE: Statistics Canada Census data (2006 and 2011).  Figures represent actual Census populations, and have not been adjusted for undercount.   

BasedonpopulationforecastspreparedbytheRegionalMunicipalityofHalton,theCityofBurlingtonisexpectedtoexperiencemoderatepopulationgrowthoverthenexttwodecades.By2031,theCity’spopulationisprojectedtogrowbyapproximately12,000personsto186,000,representingtotalgrowthof7.1%from2011levels.AssummarizedinFigure2‐4,thelevelofpopulationgrowthforecastfortheCityofBurlingtonislowerthanthatforothermunicipalitiesinHaltonRegion;bothintermsofnetpopulationgrowthandpercentagegrowth.Infact,theamountofpopulationgrowthprojectedforBurlingtonbetween2011and2031accountsforlessthan5%ofthetotalgrowththatisexpectedtooccurthroughouttheRegionthisperiod.

FIGURE 2‐4: FORECAST POPULATION, HALTON REGION MUNICIPALITIES (2011‐2031) 

SOURCE: Regional Municipality of Halton, Best Planning Estimates of Population, Occupied Dwelling Units and Employment, 2011‐2031 (June 2011). 

 

2006 2011Actual 

Growth (2006‐2011)

% Growth (2006‐2011)

City of Burlington 164,380           175,585           11,205              6.8%

Halton Region 439,255           501,470           62,215              14.2%

Ontario 12,160,282     12,851,821     691,539           5.7%

2006 2011 2016 2021 2026 2031Actual Growth (2011 ‐ 2031)

% Growth (2011 ‐ 2031)

Oakville 165,529           174,780           198,205           221,826           234,121           246,400           71,620                   41.0%

Burlington 164,446           173,761           175,438           178,847           182,034           186,169           12,408                   7.1%

Milton 53,938              88,438              124,645           161,750           195,735           228,084           139,646                 157.9%

Halton Hills 54,978              56,066              57,922              61,672              77,003              91,885              35,819                   63.9%

Halton Region 438,891           493,045           556,210           624,094           688,894           752,537           259,492                 52.6%

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2.2.2 AGESTRUCTURE

Ashouseholdsage,theirneedsandspendinghabitsshift.Inverybroadterms,youngadultstendtospendahigherproportionoftheirincomeonfashion,entertainmentandrecreationmerchandise.Astheseindividualsgetmarriedandhavechildren,spendingpatternstendtoshifttowardsitemsandservicesrelatedtohousingandchildrearing.Similarly,whenfamilysizesincreaseandchildrenage,housing,homefurnishingsandhomedécoritemsoccupyamuchgreatershareinhouseholdexpenditures.Followingretirement,housingandfurnishingsneedsaretypicallyreduced,althoughinmanycasesthequantityisreplacedbyhigherquality.Inaddition,asconsumersage,thereisagreateremphasisonservice‐relatedexpenditures.

Basedon2011Censusdata,themedianageoftheBurlingtonpopulationwas41.8,whichrepresentsaslightincreasefromtheCity’s2006medianageof40.3.Itisalsointerestingtonotethatthe2011medianageofBurlingtonresidentsissomewhathigherthanthatoftheOntariopopulation(40.4)andneighbouringcommunitiessuchasOakville(40.2).Overall,therefore,itisevidentthatBurlingtonhasarelativelymaturepopulationincomparisontootherareasoftheProvinceandGreaterTorontoArea.

ThechartinFigure2‐5providesasummaryofthecurrentandhistoricagedistributionoftheBurlingtonpopulationbyfive‐yearagegroup.Asshown,theCity’spopulationiswellrepresentedinallagegroups,withthelargestshareconcentratedinthe35to59agerange.ItisalsoimportanttonotethatBurlington’smiddle‐ageandseniorpopulationshavecontinuedtoincreaseoverthe2006to2011period,withgrowthrecordedinallagecategoriesforpersons45yearsandover.

AlthoughtheBurlingtonpopulationhascontinuedtoage,therehasalsobeensomegrowthintheyoungermarketpopulationaswell;withincreasesofmorethan5%ineachofthe15‐19,20‐24and25‐29agecategories.

FIGURE 2‐5: CITY OF BURLINGTON AGE DISTRIBUTION (2006 – 2011) 

SOURCE: urbanMetrics inc., based on Statistics Canada Census data (2006 and 2011).

0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000

0 to 4 years5 to 9 years

10 to 14 years15 to 19 years20 to 24 years25 to 29 years30 to 34 years35 to 39 years40 to 44 years45 to 49 years50 to 54 years55 to 59 years60 to 64 years65 to 69 years70 to 74 years75 to 79 years80 to 84 years

85 years and over

Burlington (2011) Burlington (2006)

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2.2.3 INCOMESTRUCTURE

Incombinationwithfuturepopulationlevels,percapitaincomeisanimportantelementindeterminingthecurrentandfutureretailexpenditurepotentialofBurlingtonresidents.AssummarizedinFigure2‐6,incomelevelsaregenerallyquitehighthroughouttheentireRegionalMunicipalityofHalton,andparticularlysointheTownofOakvilleandCityofBurlington.Basedon2006Censusdata,percapitaincomelevelsintheCityofBurlingtonareapproximately5%belowtheRegionalaverage;howevertheyaremorethan23%abovetheProvincialaverage.

FIGURE 2‐6: PER CAPITA INCOME, HALTON REGION MUNICIPALITIES (2006) 

 

SOURCE: Statistics Canada Census data (2006).  Figures represent 2005 income levels. 

ThemapinFigure2‐7onthefollowingpageprovidesanillustrationofpercapitaincomelevelsindexedtotheProvincialaveragefortheentireCityofBurlington,aswellaspartsofneighbouringmunicipalitiessuchasOakville,Milton,andHamilton.Asshown,percapitaincomelevelsaregenerallygreaterthanorequaltotheProvincialaverageforthevastmajorityofdisseminationareasidentifiedinBurlington,OakvilleandsouthernMilton.Moreover,therelativelylimitednumbersoflowincomepocketsinthesemunicipalitiesareconcentratedalongtheQueenElizabethWayhighwaycorridor,whichconsistsprimarilyofnon‐residentiallanduses.

Overall,thereissignificantindividualspendingpowerintheCityofBurlington,aswellasmanyofthesurroundingmunicipalitiesintheRegion.AlthoughthevariousretailandservicecommercialfacilitieslocatedintheCityprimarilyservelocalresidents,manyofBurlington’sregionalshoppingcentreswillbeabletodrawonthespendingpowerofadjacentmunicipalitiesaswell.

Index to Halton Region

Index to Province

Oakville 45,268$                      1.14 1.47

Burlington 37,736$                      0.95 1.23

Milton 34,480$                      0.86 1.12

Halton Hills 35,277$                      0.88 1.15

Halton Region 39,867$                      1.00 1.30

Ontario 30,723$                      0.77 1.00

Income IndicesPer Capita Income 

(2005)Municipality/Region

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FIGURE 2‐7: PER CAPITA INCOME INDEX TO PROVINCE BY DISSEMINATION AREA, CITY OF BURLINGTON (2006) 

 

SOURCE: urbanMetrics inc., based on Statistics Canada Census data (2006). 

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2.2.4 ETHNICITY

Ingeneral,ethnicityhasthegreatestinfluenceonfoodretailingandfoodservicesandmuchlesssowithrespecttonon‐foodretailing.Inrecentyears,however,largeethnicmarketshaveinfluencedthetypeofretailersandformatsattractedtosomepartsoftheGreaterTorontoArea(GTA).Forexample,theChineseandEastAsianpopulationincommunitiessuchasMarkhamandScarboroughhavespawnedthedevelopmentof“AsianRetailFormats”,whicharecharacterizedbyverysmallretailunits,fewretailanchors,andahighproportionofrestaurantspace.Similarly,theEastIndianCommunityhasattractedmanyretailersuniquetothispopulationbaseinmunicipalitieswheretheyareheavilyconcentrated.

In2006–themostrecentcensusperiodforwhichthistypeofdataisavailable–themajorityofBurlingtonresidentsidentifiedthemselvesasCanadianorofWesternEuropeandescent.Infact,nearlyonequarteridentifiedthemselvesasCanadian(23.7%),whilemorethanfourineveryfiveresidentsindicatedthattheirethnicoriginwaseitherEnglish,ScottishorIrish.Figure2‐8providesasummaryofthetopfiveethnicoriginsintheCityofBurlington,basedon2006Censusdata.

FIGURE 2‐8: TOP 5 ETHNIC ORIGINS, CITY OF BURLINGTON (2006) 

 

SOURCE: Statistics Canada Census data (2006).  Population totals represent the sum of single and multiple responses for each ethnic origin category.  All figures based on the Census population and do not include undercount adjustments. 

GiventhatBurlingtonandothernearbycommunitiesintheWesternGTAhavenotexperiencedthesamelevelofethnicdiversificationasinotherpartsoftheprovince(e.g.,CityofToronto,YorkRegion),nomajorchangesareanticipatedintermsofthetypesofgoodsbeingdemandedintheCityofBurlington,northetypeofretailformatsbeingdeveloped(i.e.,basedonethnicityalone).Amoredetailedreviewofthetrendsthatarelikelytoaffectthetypeandformatofretail/servicecommercialfacilitieslocatedintheCityofBurlingtonisprovidedinSection6ofthisreport.

Ethnic Origin Population (2006) % of TotalEnglish 59,275 36.1%Scottish 39,470 24.0%Canadian 38,985 23.7%Irish 33,730 20.5%German 16,565 10.1%Total Population 164,380 100.0%

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2.2.5 FAMILYSTRUCTURE

AsischaracteristicofmostofthecommunitiesinHaltonRegion,themajorityoffamiliesinBurlingtonaretwo‐parentfamilies;alargeportionofwhichhavechildrenathome.Figure2‐9providesasummaryofthefamilystructureofsome51,105familiesidentifiedintheCityofBurlington,basedon2011censusdata.Asshown,themajorityofBurlingtonfamiliesincludetwoparents(85.7%)andnearlyhalfhavechildrenathome(46.8%).Theaveragenumberofchildrenineachfamilyis1.1,resultinginapersons‐per‐familyaverageofexactly3.0.AssummarizedinFigure2‐10,thesecharacteristicsaregenerallyconsistentwithothernearbycommunitiesinHaltonRegion,howeverfamilysizesareslightlysmallerinBurlington.

FIGURE 2‐9: FAMILY STRUCTURE, CITY OF BURLINGTON (2011) 

 

SOURCE: Statistics Canada Census data (2006 and 2011). 

FIGURE 2‐10: PERSONS AND CHILDREN PER FAMILY, HALTON REGION (2011) 

 

SOURCE: Statistics Canada Census data (2011). 

# of Families % of TotalTwo‐parent families 43,785                         85.7%With no children at home 19,960                         39.1%With children at home 23,935                         46.8%Lone‐parent familiies 7,340                            14.4%TOTAL 51,105                         100.0%

Persons per family 3.0                               Children per family 1.1                               

1.3 1.3 1.2 1.1 

3.2 3.2 3.2 3.0 

1.0 

2.0 

3.0 

4.0 

OakvilleMiltonHalton HillsBurlington

Children Per Family

Persons Per Family

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2.2.6 HISTORICANDFORECASTEMPLOYMENTGROWTH

Basedon2011employmentestimatesobtainedfromtheRegionalMunicipalityofHalton,theCityofBurlingtoncurrentlysupportsatotalofmorethan95,000jobs.Thisrepresentsapproximately38%oftheRegion’stotalworkforce;aslightlyhigherproportionthantheircorrespondingshareoftheRegion’stotalpopulation(35%).

Figure2‐11providesasummaryofthehistoricandprojectedemploymentprojectionspreparedbytheRegionofHalton.Asshown,Burlingtonisexpectedtoexperienceagrowthinemploymentofapproximately10,000jobsby2031.Thisisaveryhighlevelinrelationtopopulationgrowthandrepresentsone0.8jobspernewresident.Recognizingthatonlyabouthalfofthepopulationisofworking‐age,thisimpliesthataportionofnewjobswillbefilledbypersonscommutingfromotherpartsoftheregion.

SimilarlytothepopulationprojectionssummarizedinSection2.2.1,thisgrowthrepresentsarelativelysmallportionofthetotalemploymentgrowththatisanticipatedacrossHaltonRegion.

FIGURE 2‐11: HISTORIC AND FORECAST EMPLOYMENT, HALTON REGION MUNICIPALITIES (2011‐2031) 

SOURCE: Regional Municipality of Halton, Best Planning Estimates of Population, Occupied Dwelling Units and Employment, 2011‐2031 (June 2011). 

ItisimportanttonotethatfutureemploymentgrowthfromoutsideofBurlingtoncouldprovideadditionalmarketsupportforthevariousexistingandpotentialnewretail/servicecommercialfacilitieslocatedinorneartheCity’svariousemploymentareas,includingthedowntowncore.

2006 2011 2016 2021 2026 2031Actual Growth (2011 ‐ 2031)

% Growth (2011 ‐ 2031)

Oakville 82,089              90,969              106,485           120,795           122,578           128,359           37,390                   41.1%

Burlington 87,854              95,656              98,710              102,846           104,145           105,349           9,693                     10.1%

Milton 27,232              44,452              62,553              81,106              96,631              114,330           69,878                   157.2%

Halton Hills 19,228              19,856              20,744              22,936              32,356              41,962              22,106                   111.3%

Halton Region 216,403           250,932           288,493           327,683           355,710           390,000           139,068                 55.4%

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3 RETAILSTRUCTURE

3.1 INVENTORY

Figure3‐1summarizestheBurlingtonCommercialInventorybymajornode.ThelocationofeachnodeisindicatedonFigure3‐2.TheinventoryfollowsStatisticsCanadaandNAICSclassificationpracticesandisbasedonstoretypesratherthanmerchandise3.

Intotaltherearesome10.6millionsquarefeetofcommercialspaceintheCity,ofwhichapproximately45%iscomprisedofnon‐foodretailstores;39%iscomprisedofservices;9%ismadeupoffoodandbeveragestores;and5%isvacant.

Burlingtonhasatraditionalcommercialstructure,withthesinglelargestconcentrationofcommercialspacebeingwithinthedowntowncore.TheCityhastwoenclosedregionalshoppingcentres(BurlingtonMallandMapleviewShoppingCentre)ranked20thand32ndintermsofsizeofallenclosedmallsinOntario.Italsocontainsfourmajorpowercentrenodes:atBrantStreetandtheQEW;PlainsRoadandtheQEW;atApplebyandUpperMiddleRoad;and:atDundasandAppleby.

Togetherthesemajornodescontainsome4.3millionsquarefeetorabout41%ofthetotalinventory.Thelargestshareofspaceiscomprisedoflocalserving(i.e.convenience,neighbourhoodanddistrictretail)andarterialcommercialfacilitiesnotpartofamajorshoppingcentreornode.Thisstructureispreferablefromasmartgrowthperspectivebecauseitprovidesforamorebalanceddistributionofcommercialspaceinrelationtoresidentialcommunities.Conversely,commercialstructureswhicharemorefocusedonregionalretailnodestypicallyrequirelongershoppingtrips.

Burlingtoncontainsallofthemajornon‐foodretailersandstoretypesfoundinmosturbanGTAmunicipalities,including:

TwoBayDepartmentStores; ASearsDepartmentStore; TwoWalmartDepartmentStores; TwoZellersStores,whicharebeingtakenoverbyTarget; HomeDepotandRonabuildingcentres; ACostcoWarehouseMembershipClub;and,

3Forexample,departmentandwarehousemembershipclubsalesareclassifiedbyStatisticsCanadaas“GeneralMerchandise”,regardlessofmerchandisetype.Forthisreason,foodstorespaceinWalmartandCostcowouldbelistedunderthegeneralmerchandisecategory.

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TwoCanadianTireStores.

TheCityalsohasanumberoflargescalespecialtyretailersfoundonlyinselectlocationsthroughouttheregionwhichwoulddrawfromwellbeyondtheCity,including:

MountainEquipmentCo‐op; IKEA; SAIL;and, LeeValleyTools.

OwingtoitsstrategiclocationcentralwithintheGreaterGoldenHorseshoehighwaynetwork;accesstoavarietyofrecreationareas;anditsrelativelyhigh‐incomecharacteristics,Burlingtonhastheabilitytoattractsomeretailersthatareveryselectivewithregardstostorelocations.

FIGURE 3‐1: BURLINGTON COMMERCIAL SPACE INVENTORY (SQUARE FEET) 

Source: urbanMetrics inc. 

DowntownFairview Street 

East

Fairview Street, West

Brant Street Power Centre 

Ikea Power Centre

 Plains Road /Aldershot

Mapleview Shopping Centre     

Burlington Mall       

Millcroft Power Centre

Upper Middle and 

Guelph 

Dundas/ Appleby 

Power Node (11)

Walkers Line/New Street

Guelph Line/New Street

Appleby Line/New Street

Guelph Line/QEW Power Node

Remainder of North 

Burlington 

Remainder of South 

Burlington Total City1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Supermarkets & Grocery 26,300            65,268             32,152      58,434           83,029      59,981        116,877   62,000          20,000       69,200             133,976         34,387          761,604     Specialty and Other Food 22,955            19,778             20,704      4,641              47,834          2,604        2,860       1,350           1,270        10,100          6,888         28,095       5,850               1,000            49,898           10,072          235,899     Total Food 49,255            85,046             52,856      63,075           83,029      47,834          2,604        2,860       61,331        118,147   72,100          26,888       28,095       75,050             1,000            183,874         44,459          997,503     

Pharmacies & Personal Care 12,000            6,800               1,423         4,700             37,303      18,937     17,006        1,000        26,503          3,200         25,880       38,685             65,928           17,027          276,392     General Merchandise 11,850            9,956               141,233    126,464         6,128             261,544   408,285   168,009      9,219        137,271        1,300         5,094         10,000             22,212           2,600            1,321,165  Apparel and Accessories 58,300            37,627               16,000        34,631             6,050               268,854     114,766     12,000          28,000            3,856           10,100         3,700                 10,764             1,000              605,648       Home Furnishings 46,800            168,104           36,800      103,186         286,598    34,730          20,278      53,169     11,484        1,015        17,000          1,750         20,494       3,150               51,000         141,330         231,858        1,228,746  Other Miscellaneous 23,833            116,378           62,743      38,440           50,965          21,303      42,843     11,432        10,870     78,400          14,563       12,286       8,900               25,000         126,315         136,569        780,840     Building and Outdoor Home Supply 3,500              36,162             41,326      21,220          1,140            2,200         19,569             148,060       90,405           116,300        479,882     Selected Automotive ‐                  7,300               19,830      10,158          10,000     2,500         13,500           46,000          109,288     Total Non‐Food Retail 156,283          382,327           317,932    302,721         288,021    133,951        609,282   648,000   219,931     22,104     288,314        24,669       78,554       84,004             224,060       470,454         551,354        4,801,961  

Other Retail: LBW 6,400              11,260             13,409      1,000             20,806        17,986     13,500             16,379           100,740     

Banks/Credit Unions 33,000            15,106               12,864        14,745            4,743         7,525            13,544     19,400            16,400         15,477         6,900                 47,944             35,232            242,880       Health Care 121,538          28,164             30,703      44,520          1,391        7,459       13,400        11,556     11,180          7,000         27,560       26,197             119,397         171,798        621,863     Cultural, Entertainment & Recreation 69,800            24,262             61,898           4,087         28,700          58,062     2,400           4,800        49,800          100,000     5,559               79,599           140,134        629,101     Food Services & Drinking Places 150,866          108,840           52,775      35,872           1,094         90,238          22,137      11,232     55,548        20,418     44,300          13,890       27,672       22,775             16,275         116,787         123,377        914,095     Consumer Goods Rental 2,700              8,249               2,000                21,500            34,449         Personal & Household Goods Repair & Maintenance 4,000              10,016             24,466      2,500              26,696          630           1,712       728             11,800       1,200               60,869           104,700        249,317     Personal Care 76,000            15,310             5,376        43,590          6,353        6,446       14,632        6,350        11,600          8,232         19,955       18,676             1,050            58,473           36,579          328,622     Selected Civic & Social Organizations 46,563            9,600               10,000      2,500              40,000          880          1682 5,200              16,500          132,925     Social Services 4,300              8,514               7,900             5,500           1,200         14,721           8,084            50,219       Other Services 209,310          43,032             102,280    81,763          971           18,116     9,996           2,810        26,860          2,850         68,785       7,175               100,049         286,940        960,937     Total Services 718,077          262,844           238,463    102,770         5,181         386,401        31,482     108,650   109,001     59,478     163,140        49,100       272,449     90,164             17,325         605,039         944,844        4,164,408  

Total Occupied Space 930,015          741,477           622,660    468,566         376,231    569,186        643,368   759,510   411,069     217,715   523,554        100,657     379,098     262,718          242,385       1,275,746      1,540,657    10,064,612

Vacant 121,684          41,136             10,218      30,333           3,043         62,607          7,774        10,766     12,000        37,797     3,420            8,550         7,746         38,736             56,831           81,722          534,363     Grand Total 1,051,699      782,613           632,878    498,899         379,274    631,793        651,142   770,276   423,069     255,512   526,974        109,207     386,844     301,454          242,385       1,332,577      1,622,379    10,598,975

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FIGURE 3‐2: BURLINGTON COMMERCIAL SPACE INVENTORY LOCATIONS 

Source: urbanMetrics inc. 

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FIGURE 3‐3: BURLINGTON MAJOR COMMERCIAL STRUCTURE 

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Intermsofsupermarkets,theCityisrepresentedbyallofthemajorchainsandbannersfoundinurbanGTAmunicipalities.Figure3‐4summarizesthedistributionofsupermarketspacebychain.Figure3‐5showsthelocationofeachofthe17supermarketsinBurlington.Thethreemajorchainscontrolapproximately87%ofthesupermarketspace,operatingbothfull‐lineanddiscountstores.Loblaws,throughitsFortinosandNoFrillsbanners,isthemostrepresentedchainwithfivestoresand47%ofthespace.

Thediscountsegmentisarelativelysmallcomponentofthemarketrepresentingapproximately22%ofspacedistributedamongtheNoFrills,FoodBasics,PriceChopperandFreshCobanners.Asarelativelyhigh‐incomecommunity,discountfoodstoresinBurlingtonplayasmallerrolethantheywouldinothermunicipalities.

FIGURE 3‐4: SUPERMARKET CHAIN REPRESENTATION IN BURLINGTON   

Source: urbanMetrics inc. 

Inadditiontothisspace,thetwoWalmartSupercentresalsocontainsupermarket‐scalefoodcomponentsandtheCostcowarehousemembershipclubhasafoodcomponentestimatedatapproximately60,000squarefeet.

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Figure3‐6providesananalysisofthegeographicrepresentationofSupermarketswithintheCity.Ingeneral,atypicaltradeareaforasupermarketinanurbanareaisapproximatelytwokilometres.OnFigure3‐6,twokilometreradiiaroundeachsupermarkethavebeendelineatedasaguidetohowwelldifferentpartsoftheCityareservedbyfoodstores.Ingeneral,theurbanportionsoftheCityarewellservedbytheexistingsupplyofsupermarketswiththeexceptionofAldershot,wherethecloseststoreistheFortinossuperstoreattheQEWandPlainsRoad.Muchofthiscommunityisoutsideofatwo‐kilometreradius.Thereis,however,alargeconcentrationofsmallerfoodstoresalongPlainsRoadwhichservestheAldershotcommunity.

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FIGURE 3‐5: SUPERMARKETS IN BURLINGTON         

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FIGURE 3‐6: TWO KILOMETRE DISTANCE AROUND SUPERMARKETS 

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Inconclusion,withtheexceptionofAldershot,theurbanportionsoftheCityareadequatelyservedbythedistributionofsupermarketsandothermajorfoodretailersacrosstheCity.

3.2 INVENTORYOFVACANTSPACE

Figure3‐7summarizesthevacantspaceinventoryfortheCity.Overallthevacancyrateis5.0%,whichisindicativeofabalancedmarket.Whilethereareseveralnodeswithrelativelyhighvacancyrates,thesetendtobeduetospacetransitionsanduniquecircumstancesratherthansignifyingstructuralissueswiththeCity’scommercialsupply.

Forexample,thevacantspaceinthedowntownareaincludes,internalspaceinBurlingtonSquare–aprojectwhichhasalwaysstruggledtoleasetoretailtenantsandhastendedtoattractinstitutionalusers;ablockwhichisbeingredeveloped;andaspecialtyretailcenter(“VillageSquare”)whichhashaddifficultyattractingretailtenantsduetoitsconfiguration.Excludingtheseprojects,thedowntownvacancyratewouldbeapproximately5.0%orin‐linewiththeCityaverage.

ApplebyVillageatApplebyLineandNewStreetwasaformerenclosedcommunityscaleshoppingcentre,whichhasrecentlyde‐malledtoanewformatopenconceptcentreandisstillhassomevacantunitsforlease.Similarly,thevacantspacewithintheUpperMiddleRoad/GuelphLineNodeisconcentratedprimarilyintheFortinosPlaza,whichhasrecentlyundergonearenovation/expansionandisstillintheprocessofleasingspace.

Insummary,thevacantspaceinventoryisindicativeofahealthyandbalancedmarketwithintheCityandtheindividualcommercialnodes.

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FIGURE 3‐7: VACANT SPACE SUMMARY 

Source:  urbanMetrics inc. 

Vacant Total SpaceVacancy Rate

1 Downtown 121,684        1,051,699        11.6%2 Fairview Street East 41,136          782,613           5.3%3 Fairview Street East 10,218          632,878           1.6%4 Brant Street Power Node 30,333          498,899           6.1%5 IKEA Power Node 3,043            379,274           0.8%6 Plains Road/Aldershot 62,607          631,793           9.9%7 Mapleview Shopping Centre 7,774            651,142           1.2%8 Burlington Mall 10,766          770,276           1.4%9 Millcroft Power Node 12,000          423,069           2.8%10 Upper Middle and Guelph Line 37,797          255,512           14.8%11 Dundas/Appleby Power Node 3,420            526,974           0.6%12 Walkers Line/New Street 8,550            109,207           7.8%13 Guelph Line/New Street 7,746            386,844           2.0%14 Appleby Line/New Street 38,736          301,454           12.8%15 Guelph Line/QEW Power Node ‐                242,385           0.0%16 Remainder of North Burlington 56,831          1,332,577        4.3%17 Remainder of South Burlington 81,722          1,622,379        5.0%

Grand Total 534,363        10,598,975     5.0%

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3.3 CHANGEINCOMMERCIALSPACESINCE2002

Figure3‐8summarizesthechangeincommercialspacebynodeandbycategorysincetheCity’spreviouscommercialstudywaspreparedin2003.Wewouldnotethattheinventoryforthisstudywasconductedinthefallof2002,whereasinthiscurrentstudy,theinventorywasconductedinthefallof2012.

Thetwoinventorieswereconductedbythesamefirm,withthe2002storeinventoryactingasthebaseforthe2012inventory.Thisfacilitatescomparisonbetweenthetwoinventoriesasitavoidstheissueofdifferingsizeestimatesbydifferentconsultants.However,animportantdifferenceisthatin2005,StatisticsCanadachangeditsretailclassificationsystemwhichhasresultedinsomevariancesinthespaceinclusionsbetweenthetwoperiods.Themostsignificantdifferencesareasfollows:

Thefoodcategoriesarerelativelyunchanged,withtheminorexceptionthatvitamin/foodsupplementstoreshadbeenmovedfromotherfoodtopharmaciesandpersonalcare;

Withinthenon‐foodcategories,thepharmacyandpersonalcarecategorynowincludesanumberofstoretypespreviouslyincludedinothercategories,suchasoptical;hearingaids;andnutritionalsupplements.Theapparelaccessoriescategorynowincludesjewelleryandluggage/leather,whichwerepreviouslycategorizedundertheothermiscellaneouscategory.Thebuildingandoutdoorhomesupplycategoryhasbeenbolsteredthroughtheinclusionofarangeofhomerenovationsupplyfirms(e.g.kitchencabinets;plumbing;electrical;spas;poolsupplies;etc.thathadpreviouslybeencategorizedaswholesale.Inaddition,hardwarestoreshadbeenclassifiedasothermiscellaneousretail.Theothermiscellaneouscategory,inadditiontotheabovenotedchanges,nowincludesusedgoods(previouslynotconsideredretail)andexcludesanumberofminorcategories.

Theservicescategorieshavechangedsignificantlyandwiththeexceptionofbanks/creditunions;healthcare;andfoodservicesanddrinkingplaces,itisnotpossibletocomparetheindividualcategoriesbetweenthetwoinventories.

Forthesereasons,thecomparisonbetweenthetwoyearsshouldbeviewedgenerally,withmorecredencegiventothosecategoriesexperiencingminimalchangesandthemoregeneralspacetotals.Overall,thesizeofthetwoinventorieshasgrownbyapproximately3.4millionorbyjustunder50%.Recognizingthatsomecategorieshavebeenbolsteredbyspacenotpreviouslyincludedintheinventory,theactualcommercialspacegrowthisapproximately40%.Thisisstillconsiderablymorethanthepopulationgrowthoverthisperiod,whichwasapproximately16%.Itisalsoimportanttonotethattheamountofvacantspaceincreasedbyonly12%(i.e.belowtherateofpopulationgrowth),indicatingthatdespitetheverylargegrowthincommercialspace,markettake‐uporabsorptionwasnotanissue.

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Inparticular,thedowntowndidnotappeartobeaffectedbythegrowthincommercialspaceelsewhereintheCity,asthetotalamountofvacantspacewasvirtuallyunchanged(117,504squarefeetin2002vs.121,684squarefeetin2012).Excludingtheredevelopmentblock,thevacantspaceinthedowntownlikelydeclinedoverthisperiod.

Intermsofcategories,thefoodstorecategorygrewbyarelativelymodestamountinkeepingwithpopulationgrowth.Thisisconsistentwithbroadereconomictrends,whichhaveseenminimalgrowthinthiscategoryowingtotheriseoffoodretailingbynon‐foodretailers(e.g.Walmart,Costco,andShoppersDrugMart)andanincreaseinfoodservice(restaurantsandfastfoodoutlets)consumption.Thenon‐foodcategorygrewbyapproximately49%.Excludingthebuildingsupplyandautomotivesupplycategories,whichwouldhavemostaffectedbytheadditionofpreviouslynon‐classifiedretailspace,thegrowthinnon‐foodspacewouldhavebeenapproximately42%.

Insummary,overthegrowthincommercialspaceinBurlingtonoverthepasttenyearshasoutpacedpopulationgrowth.Atthesametime,however,thespacehasgenerallybeenabsorbedwithinthemarketandhasnotappearedtonegativelyimpactthedowntown.

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FIGURE 3‐8: CITY OF BURLINGTON CHANGE IN COMMERCIAL SPACE 2002‐2012 (SQUARE FEET) 

Source:  urbanMetrics inc.    

2002 2012 Difference% 

DifferenceSupermarkets & Grocery 689,789           763,404       73,615              11%Specialty and Other Food 163,825           234,099       70,274              43%Total Food 853,614           997,503       143,889            17%

Pharmacies & Personal Care 116,148           276,392       160,244            138%Department Stores 699,236           773,567       74,331              11%Canadian Tire Stores 160,539           183,407       22,868              14%Costco 118,277           118,277       ‐                    0%General Merchandise 73,997             245,914       171,917            232%Apparel and Accessories 416,864           605,648       188,784            45%Home Furnishings 771,568           1,228,746    457,178            59%Other Miscellaneous 607,725           780,840       173,115            28%Building and Outdoor Home Supply 211,851           479,882       268,031            127%Selected Automotive 41,642             109,288       67,646              162%Total Non‐Food Retail 3,217,847        4,801,961    1,584,114        49%

Other Retail: LBW 68,415             100,740       32,325              47%

Banks/Credit Unions 137,313           242,880       105,567            77%Health Care 315,713           621,863       306,150            97%Cultural, Entertainment & Recreation 629,101       629,101            n/aFood Services & Drinking Places 678,806           914,095       235,289            35%Consumer Goods Rental 34,449          34,449              n/aPersonal & Household Goods Repair/Main. 249,317       249,317            n/aPersonal Care 370,556           328,622       41,934‐               ‐11%Selected Civic & Social Organizations 132,925       132,925            n/aSocial Services 50,219          50,219              n/aOther Services 1,033,033        960,937       72,096‐               n/aTotal Services 2,535,421        4,164,408    1,628,987        64%

Total Occupied Space 6,675,297        10,064,612  3,389,315        51%

Vacant 478,788           534,363       55,575              12%Grand Total 7,154,085        10,598,975  3,444,890        48%

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3.4 COMMERCIALSPACEPERCAPITA

Figure3‐9summarizesthesquarefeetperresidentintheCityasperthe2012inventorybycommercialcategory.Overallthereisapproximately58squarefeetpercapitaintheCity.ThisisarelativelyhighratiocomparedwithmostotherGTAmunicipalities.Whiletheservicescategoryisoftendifficulttocomparebetweendifferentinventoriesduetodifferencesinmethodologiesandstudypurpose,wehaveprovidedacomparisonbetweenBurlingtonandarangeofotherGTAmunicipalitiesforthefood;non‐foodandfoodservicecategories.ThemunicipalitieschosenaretheurbanmunicipalitiesintheGTAforwhichrecentinventoriesareavailable.Thecomparablemunicipalitiesinclude4:

HaltonRegion

Burlington Oakville

PeelRegion

Brampton

YorkRegion

Markham RichmondHill Vaughan Newmarket

DurhamRegion

Pickering Ajax

WaterlooRegion

CityofWaterloo

4InventorydatawasnotavailablefortheCityofMississauga,theCityofOshawa,andtheTownofAurora,TheCityofTorontowasnotconsideredareasonablecomparable.

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Between2002and2012thepercapitanon‐foodstorespaceinBurlingtonhaseffectivelyremainedconstant.Thecurrentrateof5.4squarefeetpercapitaisaboveaverageandbetweenthelevelsfoundinMarkhamandWaterloo.GiventheaboveaverageincomecharacteristicsoftheCityandtheminimalchangeinsupplyoverthepast10years,ahigherthannormalratioofspaceperpopulationinthefoodcategoryisnotremarkable.

Ontheotherhand,boththenon‐foodandfoodservices/drinkingcategorieshavegrownsignificantlyonapercapitabasisoverthepast10years.Thecurrentnon‐foodspacepercapitaratioishigherthanalloftheurbancomparableswiththeexceptionofNewmarket.Intermsofnon‐foodstores,thepercapitaspaceinthegeneralmerchandisecategory(whichincludesdepartmentstores,Costco,CanadianTire,dollarstores,andarangeofothergeneralretailers),aswellasthehomefurnishingscategory,areparticularlyabovethenormforurbanGTAmunicipalities.

Thefoodservices/drinkingspacepercapitaratioinBurlingtonisalsoabovethegroupaverage5,butwithinthemiddleoftheselectedmunicipalities.

Insummary,theBurlingtonhasexperiencedasignificantgrowthinspaceonapercapitabasisoverthepasttenyears.Onaperresidentbasis,itscommercialspaceisabovetheaverageofcomparablemunicipalities,whichtosomeextentcanbeexplainedbyitsincomecharacteristicsanditsaccessibilitytothehighwaynetworkwithinthewesternGoldenHorseshoeregion.Vacancyrateswithinthecommunity,however,suggestthatBurlingtonisgenerallynotoverstored.

5Dataforfoodservices/drinkingspacewasnotavailableforthefullsetofcomparablemunicipalities.

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FIGURE 3‐9: CITY OF BURLINGTON PER CAPITA COMMERCIAL SPACE 

Source: urbanMetrics inc. 

Square FeetSquare Feet Per Capita

2012 Population 183,100      

Supermarkets & Grocery 763,404           4.17Specialty and Other Food 234,099           1.28Total Food 997,503           5.45

Pharmacies & Personal Care 276,392           1.51General Merchandise 1,321,165        7.22Apparel and Accessories 605,648           3.31Home Furnishings 1,228,746        6.71Other Miscellaneous 780,840           4.26Building and Outdoor Home Supply 479,882           2.62Selected Automotive 109,288           0.60Total Non‐Food Retail 4,801,961        26.23

Other Retail: LBW 100,740           0.55

Banks/Credit Unions 242,880           1.33Health Care 621,863           3.40Cultural, Entertainment & Recreation 629,101           3.44Food Services & Drinking Places 914,095           4.99Consumer Goods Rental 34,449             0.19Personal & Household Goods Repair & Maintena 249,317           1.36Personal Care 328,622           1.79Selected Civic & Social Organizations 132,925           0.73Social Services 50,219             0.27Other Services 960,937           5.25Total Services 4,164,408        22.74

Total Occupied Space 10,064,612     54.97

Vacant 534,363           2.92Grand Total 10,598,975     57.89

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FIGURE 3‐10: PER CAPITA RETAIL SPACE IN SELECTED GTA MUNICIPALITIES6 

NON‐FOOD STORE RETAIL (NFSR)             FOOD STORE RETAIL (FSR) 

Source:  urbanMetrics inc. 

6urbanMetricsCommercialInventoriesforBurlington(2012),Vaughan,Pickering,Newmarket,Ajax,Waterloo,andOakville.JohnWinterandAssociatesLimitedInventoryofCommercialSpaceforMarkham.RealtyResearchGroup,2006RetailMarketAnalysisUpdateforWhitby.2005MaloneGivenParsons:RetailPolicyReviewStudyforBrampton

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FIGURE 3‐11: PER CAPITA FOOD SERVICES AND DRINKING SPACE IN SELECTED GTA MUNICIPALITIES7 

Source: urbanMetrics inc. 

7urbanMetricsCommercialInventoriesforBurlington(2012),Vaughan,Pickering,Newmarket,Ajax,Waterloo,andOakville.JohnWinterandAssociatesLimitedInventoryofCommercialSpaceforMarkham.RealtyResearchGroup,2006RetailMarketAnalysisUpdateforWhitby.2005MaloneGivenParsons:RetailPolicyReviewStudyforBrampton

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3.5 INVENTORYINRELATIONTOTHEACTIVETRANSPORTATIONNETWORK

3.5.1 TRANSITACCESSIBILITY

Figure3‐12illustratestheBurlingtonTransitRouteMapandmajorshoppingdestinations.Intermsofaccessibility,everymajorshoppingnodeandlargefoodstoreanchoredshoppingcentreisonatleastonetransitline.DowntownBurlingtonistheconvergencepointforfiveBurlingtonTransitLinesandoneHamiltontransitline.

Whileallofthemajorshoppingdestinationscanbeaccessedbytransit,theeaseofaccessandtransfersrequiredwillultimatelydependontheoriginoftheshopperandtheirultimatedestination.

Fromapracticalstandpoint,shoppingbybustransitistypicallyonlyundertakenasanalternativetoautomobiletravel,duetoage,affordabilityormobilityissues.Inanaffluentcommunity,suchasBurlington,busorientedshoppingforthevastmajorityofresidentswouldnotbealifestylechoice,butratheranecessityforyoungpersonswithoutadriverslicense;seniorsnolongerabletodrive;andlowincomepersons.

Inadditiontothebustransitsystem,theCityisservedbyall‐dayGOtrainservicealongtheLakeshoreLine,withstationsatAldershot,BrantStreet(BurlingtonStation)andAppleby.ThereisadevelopingcommercialnodeinproximitytotheBrantStreetStation,withplanningpoliciessupportiveofmixedusedevelopmentinproximitytothesestations.

3.5.2 WALKABILITY

Figure3‐13illustrates400metreradiiaroundtheCity’ssupermarkets.Thisillustratesthepedestrianproximityofweeklyshoppingopportunities.WewouldnotethatthereareavarietyofspecialtyfoodandconveniencestoresalsoservingtheCity,butforthemostpart,thevastmajorityoftheCityisoutsideareasonablewalkingdistancetoaweeklyfooddestination.

3.5.3 CYCLINGANDRECREATIONTRAILNETWORK

Figure3‐14illustratesthelocationBurlington’ssupermarketsandmajorshoppingdestinationsinrelationtotheCity’scyclingandrecreationtrailnetwork.Asindicatedbythismap,thedowntownisrelativelywellconnectedviaoff‐roadtrailsandbikelanes.AlthoughnotshownontheMap,theWaterfrontTrailextendsalongLakeshoreRoadinBurlingtonextendingeastthroughtheGTAandsouthtotheNiagaraRegion.Thetwoenclosedregionalshoppingcentresarealsoconnectedtothenetworkviabikelanes,asarethreeofthefourpowernodes.Elevenoftheseventeensupermarketscanalsobeaccessedfromthecyclingnetwork.Itisimportanttorecognize,however,that

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regardlessoftheoverallconnectivitytothenetwork,barrierstocyclingsafetycanstillexistintermsofenteringandexitingshoppingcentresandintermsofon‐sitemovement.ThisisbeingaddressedaspartoftheurbandesigncomponentsoftheCommercialStrategy.

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FIGURE 3‐12: BURLINGTON TRANSIT ROUTE MAP 

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FIGURE 3‐13: 400 METRE RADIUS AROUND SUPERMARKETS 

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FIGURE 3‐14:  MAJOR RETAIL NODES AND BURLINGTON’S CYCLE/TRAIL NETWORK 

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Insummary,Burlington’smajorretailcentresarewellconnectedviathetransitsystem,butaremuchlessaccessibleforpedestriansandcyclists.

3.6 POTENTIALFUTURECOMMERCIALDEVELOPMENTS

Figure3‐15summarizesthepotentialfuturecommercialdevelopmentsbasedoninformationprovidedbyCityofBurlingtonplanningstaff.Figure3‐16identifiesthelocationoftheseopportunities.Thepotentialdevelopmentshavebeensubdividedintofourgroups:

ImmediateDevelopmentProspects–Theseareactiveapplicationsthathaverecentlybeenorareclosetoreceivingfullplanningapprovals.

OtherProposedDevelopments–OtherapplicationsreceivedbythePlanningDepartmentinvariousstagesoftheapprovalprocess.

ExistingCommercialNodeswithExpansionPotential–Thesearevacantlandswithinexistingcommercialnodes,whicharezonedforretailcommercialuses,butarenotyetsubjecttoaplanningorbuildingpermitapplications.

OtherPotentialCommercialDevelopmentSites–ThesearesitesidentifiedbytheCityofBurlingtonPlanningDepartmentashavingpotentialforfuturecommercialdevelopment.Theyareavarietyofsites,bothservicedandun‐serviced.Mostoftheservicedpropertiesarezonedformixedcommercial‐residentialorcommercial‐employmentusesandarerestrictedintheamountofcommercialspacethatcanbedeveloped.Thiscategoryalsoincludesthe225,000squarefootIKEAoutlet,whichwouldbevacated,iftheplanningapplicationfacilitatingtherelocationofthestoretoasiteatWalkersLineandtheQEWisapproved.

Inadditiontothesefuturedevelopments,theZellersstoresatBurlingtonMallandMillcroftCentrearebeingconvertedtoTargetdepartmentstores.ItisassumedthattheTargetstoreswillgeneratehighersalesvolumesandbegenerallymorecompetitivethantheformerZellersoutlets.TargethasalsopartneredwithSobeystoprovideaselectionofgroceryitems,buttheirfirstCanadianstoresarenotexpectedtocontainsupermarket‐scalefoodcomponents.

AsindicatedinFigure3‐15theimmediatedevelopmentprospectswouldaddsome124,000squarefeettotheCity.Theexistingcommercialnodeswithexpansionpotential,ifdevelopedwouldaddsome255,000squarefeet,whiletheotherproposeddevelopmentswouldaddsome671,000squarefeet.Intotalifallofthesedevelopmentsproceed,theywouldaddsome1,050,000millionssquarefeettotheBurlingtonInventory.OverhalfofthisspacewouldcomprisetheexpansiontotheexistingregionalcommercialnodeatDundasandApplebyLineinnorthwestBurlington,whichgenerallyhastherequisiteplanningapprovalsinplace.

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TheotherlargescaleproposalwouldbeanapplicationbyIKEAtorelocateandexpanditscurrentoperationsatPlainsRoadandtheQEWtoWalkersLineandtheQEW.Theproposalwouldincludearetailoutlet,warehouse,andheadoffice.Thecommercialcomponentwouldcomprisejustover300,000squarefeet.TheintendedpropertyisinadesignatedBusinessCorridor,whichwouldpermitonlyalimitedrangeofcommercialuses.ConsequentlyanOfficialPlanAmendmentandrezoningwouldberequiredtofacilitatethisdevelopment.Asweunderstand,planningstaffisrecommendingapprovalofthisapplication,whichhasnotyetbeenapprovedbyCouncil.

FIGURE 3‐15: POTENTIAL FUTURE COMMERCIAL DEVELOPMENTS 

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Source:  urbanMetrics inc based on information provided by the City of Burlington 

 

 

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FIGURE 3‐16: LOCATION OF POTENTIAL FUTURE COMMERCIAL DEVELOPMENTS 

Source:  urbanMetrics inc based on information provided by the City of Burlington 

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3.7 COMPETITIVERETAILFACILITIESOUTSIDEBURLINGTON

TheCityofBurlingtonispartofabroaderregionalcommercialstructurewhichspanstheGreaterTorontoArea.TheCityismostinfluencedbythecommercialnodesinOakvilleandHamilton.Oakvillehastraditionallybeenunderservedintermsofregionalretailfacilitiesandhastendedtorelyonfacilitiesinitsneighbouringmunicipalities,includingBurlington.In2007,amajorretailpowercentredevelopmentopenedinOakvilleatBurloakDriveandtheQEWontheOakville/Burlingtonborder.At530,000squarefeet,theRioCanBurloakCentreisanchoredbyaHomeDepot,aCineplexOdeonandaLongossupermarketandcontainsarangeofmostlynon‐foodretailtenants.

Whilethisdevelopmentcouldserveasaninterveningopportunity,reducinginflowintoBurlingtonfromOakville,thelicense–platesurveysconductedatthemajorBurlingtonretailnodesindicatethattheretailsalesvolumesfromOakvillehavepersisted.Potentially,thelackofadepartmentstoreanchorhasreducedtheeffectivenessoftheBurloakpowercentreintermsofdivertingOakvilleshoppers.In2013,theZellersatHopedaleMallinsouthcentralOakvillewillbeconvertedtoaTargetdepartmentstore,whichmayservetoinfluencenon‐foodsalesinsoutheastBurlingtonandsouthOakville.

InHamilton,theclosestcommercialcompetitiontoBurlingtonwouldbeEastgateSquaretothesouth,andthecommunityofWaterdowntothenorthwest.EastgateSquareisa550,000squarefootregionalshoppingcentreonCentennialParkwayanchoredbyaSearsdepartmentstoreandaFortinosSupermarket.Itiscurrentlyundergoingamajorrenovationtore‐tenanttheformerWalmart,whichrecentlyvacatedtheshoppingcentre.TheexpansionwilladdSportChek,Winners,UrbanPlanet,aswellasarangeofotherancillarytenants.

TheWalmartstorehasrelocatedandexpandedonanewSmartCentrespowercentreatCentennialParkwayandtheQEW,adjacenttotheSkywayBridgeconnectingtoBurlington.ThisdevelopmentmayservetoconstrainsomeinflowintoBurlingtoninthefuture.

Sincethe2003BurlingtonCommercialStudy,significantcommercialexpansionhasoccurredwithintheHamiltoncommunityofWaterdownadjacenttotheCityofBurlington,includingthedevelopmentofamajorpowercenternodeattheintersectionofHighway6andDundasStreet(Highway5).Thisnodenowcontainsapproximately600,000squarefeetofpowercentreretailspace,includingWalmart,CanadianTire,Rona,andZellers(UnderConversiontoTarget).Thisnodecurrentlyrepresentsapproximatelyhalfofthe1.2millionsquarefeetexistingwithintheformercommunityofWaterdown8,withvacantlandsavailableforfurtherexpansion.Inaddition,theWaterdownSecondaryPlan,whichwouldexpandtheWaterdownurbanareatotheeast,wouldaddadditionaldistrictandlocalservingretailsitesonDundasStreet.

ThisdevelopmenthaslikelycurtailedinflowfromtheWaterdowncommunity,asithasaddedanchortenantsthatwerenotpreviouslyavailabletolocalresidents.

8BasedonaninventoryconductedbyMaloneGivenParsons,WaterdownBayLandownersMarketImpactStudy,August2011.

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Insummary,Burlingtonhasseenconsiderableexpansioninitscommercialinventoryoverthepasttenyears,withgrowthoutpacingpopulationincreases.ItcurrentlyhasacommercialsupplyonaperresidentbasisthatexceedsthatinmosturbanGTAmunicipalities.However,itsoverallvacancyratesuggeststhatthecurrentretailspacesupplyisinbalancewithmarketrequirements,whichhasbeenbolsteredbyaboveaverageincomesandastrategiclocationwithrespecttothewesternGTAhighwaynetwork.Thereisjustovermillionsquarefeetofadditionalcommercialspace(representingapproximately10%ofthecurrentinventory)proposedorapprovedwithintheCity,withthepotentialforsmallerscalecommercialdevelopmentonanumberofothermixeduseandmixedemploymentsites.

Inthefuture,theremaybesomereductionininflowfromHamiltonduetonewdevelopmentinWaterdownandneartheCentennialParkway/QEWinterchange,althoughthisisnotexpectedtosignificantlyaffectoveralldemandforcommercialspacewithinBurlington.

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4 THECITYOFBURLINGTON’STRADEAREA

AnevaluationoftheretailmarketinBurlingtonrequiresanunderstandingofthedemandandsupplyfactorsthatinfluencetheneedfornewretailandservicefacilities.Essentialtothisevaluationisthedelineationofthetradearea–ormarketarea–servedbytheCityandthedeterminationofpopulationandpercapitaincomelevelswithinthisarea.

4.1 TRADEAREADEFINED

Atradeareatypicallyrepresentsthegeographicareafromwhicharetaildevelopment(orretailarea)wouldnormallyexpecttoderivethemajorityofitssalesvolume.Thephysicalsizeofatradeareatypicallyvariesduetooutsidefactorssuchasthelocalroadnetwork,naturalphysicalbarriers(e.g.,rivers,bridges,etc.)andtheproximityofcompetingshoppingdestinations.Theseinfluencescanallservetolimitandotherwisedefinethegeographicdrawingpowerofaretailarea.Furthermore,retailgravity,orthenumberandconcentrationofstoresatashoppingnodeorvenue,candefinetheattractivenessofaretaildestination.Anareawheremanyretailalternativesandstoresareconcentratedenhancestheconsumerdrawingpowerandincreasesthedistanceconsumersarewillingtotraveltoshopthere.

FortheCityofBurlington,competitiveretailcentresthatexistinHamilton,OakvilleandotherneighbouringcommunitieswillcontinuetoinfluencethescopeofretailopportunitiesinBurlington.TheseexistingshoppingopportunitiesandotherproposedretaildevelopmentsinandaroundthesecommunitieswillcontinuetodefineandlimitthetradeareafortheCityofBurlington.

ToestimatetheextentofBurlington’sTradeArea,wehavereliedonlicenceplatesurveysconductedatselectedshoppingdestinationslocatedinandaroundtheCityofBurlington;theresultsofon‐streetinterceptsurveysconductedintheCity’sdowntown;ourunderstandingoftheinventoryofcommercialspaceinBurlington;andthemajorretailopportunitiesinneighbouringmunicipalities.ThefollowingsubsectionsprovideanoverviewofthevariousresearchandanalysisthatwasundertakenasinputtothedelineationoftheCity’sTradeArea.

4.1.1 LICENCEPLATESURVEYS

ThelicenceplatesurveyswereconductedoverathreeweekperiodintheFallof2012,includingthelasttwoweeksofSeptemberandthefirstofOctober.Atotalof1,849licenceplateswerecollectedatsixdifferentshoppingdestinationslocatedinorneartheedgesoftheCityofBurlington,including:BurlingtonMall,MapleviewCentre,BurlingtonPowerCentre(Brant/QEW),MillcroftCentre,Appleby‐DundasPowerNode,andBurloakCentre(Oakville).ThedetailedresultsofthesesurveyshavebeenprovidedinAppendixA.

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Althoughlicenceplatesurveysprovideageneralindicationofcustomerorigins,theycanhavesomelimitations.Forexample,theydonotcapturepedestriansorpersonstravellingbymeanssuchaspublictransit.Althoughourmethodologyattemptstoexcludeshoppingcentreemployeesandtradespeopleworkingatashoppingcentre,invariablysomenon‐shoppersmayhavebeenincludedinthesample.Inaddition,somecorporate‐leasedvehiclesorrentalcarsmayberegisteredtothecompanyandnotthepersondrivingthevehicle.Finally,thelicenceplatedataobtainedbytheMinistryofTransportationforvehiclesregisteredtoruraladdressesoftenprovidesthelocationofanearbypostofficeboxonlyandnotthedisseminationareaoftheowner’sactuallocationofresidence.

ThesummaryresultsfromthelicenceplatesurveysconductedatBurlingtonshoppingdestinations(i.e.,excludingBurloakCentre)areillustratedinFigure4‐1onthefollowingpage.Asshown,thesurveyresultshighlightastrongconcentrationofcustomerswhooriginatedfromwithinBurlington;theprimarymarketareafortheCity’sretailandservicecommercialfacilities.Inaddition,however,thefiveBurlingtonretaillocationsatwhichsurveyswereconductedalsoattractedasignificantnumberofcustomersfromnearbycommunitiestotheimmediateeastandwestoftheCity.Inparticular,theinflowfromWesternOakville,DundasandLowerHamiltonwassignificant;likelyasaresultoftheaccessibilityprovidedbytheQueenElizabethWay(QEW)andHighway403.

Figure4‐2providesadetailedsummaryofthedistributionofcustomeroriginsforeachofthefiveBurlingtonretaillocationsatwhichsurveyswereconducted,aswellasforthenearbyBurloakCentreinOakville.

Asmightbeexpected,thelocal‐servingretailfacilitiesinBurlington–includingMillcroftCentreandtheAppleby‐DundasPowerNode–hadamorefocusedcustomerdraw,whereassomeofthemoreregionally‐orientedshoppingcentres(e.g.,MapleviewCentre,BurlingtonPowerCentre)drewalargerportionoftheircustomersfromoutsidetheCity.Overall,approximately50%ofthelicenceplatessurveyedatBurlingtonretaillocationswereassociatedwithcustomersoriginatingfromwithintheCityofBurlington,whichrepresentsthePrimaryZoneoftheTradeAreaconsideredinouranalysis.Anadditional11%ofthelicenceplatessurveyedoriginatedfromwithinoneofthetwoSecondaryZonesidentified,whichincludesthewesternportionofOakvilleandDundas/LowerHamilton,respectively.TheseresultsindicateatypicalinflowofcustomersfromoutsidetheTradeAreaandfurtherconfirmthatBurlingtoncommercialfacilitiesderivethemajorityoftheirsalesvolumefromlocalresidents(i.e.,residentsoftheCityofBurlington).

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FIGURE 4‐1: CITY OF BURLINGTON LICENCE PLATE SURVEY RESULTS, MAP OF CUSTOMER ORIGINS 

 

SOURCE: urbanMetrics inc., based on licence plate survey results undertaken in September and October, 2012.   

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FIGURE 4‐2: CITY OF BURLINGTON LICENCE PLATE SURVEY RESULTS, CUSTOMER ORIGIN DISTRIBUTION 

 

 

SOURCE: urbanMetrics inc., based on licence plate survey results undertaken in September and October, 2012. 1 Totals exclude licence plate survey records for which detailed location information (i.e., dissemination areas) were unavailable from the Ministry of Transportation.  These records account for approximately 5% of the total survey sample. 

 

SUMMARY ‐ NUMBER OF LICENCE PLATES

Primary Zone(Burlington)

Secondary Zone East

(West Oakville)

Secondary Zone West

(Lower Hamilton)Burlington Mall 178 13 21 212 89 301Mapleview Centre 119 20 28 167 135 302Burlington Power Centre 126 15 19 160 132 292Millcroft Centre 182 15 7 204 80 284Appleby‐Dundas Node 161 31 6 198 84 282Burloak Centre 92 73 20 185 101 286TOTAL 858 167 101 1,126 621 1,747

Burlington Loca ons Only (excluding Burloak Centre) 766 94 81 941 520 1,461

Survey Location TOTAL1TOTAL TRADE AREA

Trade Area

Outside Trade Area

SUMMARY ‐ PERCENTAGE OF LICENCE PLATES

Primary Zone(Burlington)

Secondary Zone East

(Oakville)

Secondary Zone West

(Lower Hamilton)Burlington Mall 56.7% 4.1% 6.7% 67.5% 28.3% 95.9%Mapleview Centre 37.8% 6.3% 8.9% 53.0% 42.9% 95.9%Burlington Power Centre 40.0% 4.8% 6.0% 50.8% 41.9% 92.7%Millcroft Centre 60.5% 5.0% 2.3% 67.8% 26.6% 94.4%Appleby‐Dundas Node 53.5% 10.3% 2.0% 65.8% 27.9% 93.7%Burloak Centre 30.4% 24.1% 6.6% 61.1% 33.3% 94.4%TOTAL 46.4% 9.0% 5.5% 60.9% 33.6% 94.5%

Burlington Loca ons Only (excluding Burloak Centre) 49.5% 6.1% 5.2% 60.9% 33.6% 94.5%

Survey Location

Trade Area

Outside Trade Area TOTAL1TOTAL TRADE AREA

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4.1.2 DOWNTOWNSURVEYORIGINS

Similarlytothelicenceplatesurveyresearchpresentedintheprevioussection,wehavealsoreliedontheresultsofon‐streetinterceptsurveysundertakenbyurbanMetricsinDowntownBurlingtoninordertodelineatetheTradeAreafortheCity.AsdetailedinSection2ofourearlierInterimCommercialStrategyDiscussionPaperonthedowntown,atotalofapproximately300interceptsurveyswerecompletedwithlocalresidents,employees,visitorsandotherpatronsofDowntownBurlingtonbetweenSeptemberandOctoberof2012.

Figures4‐3and4‐4provideasummaryofthegeographicdistributionofpatronsofDowntownBurlington,basedonpostalcodeinformationthatwasobtaineddirectlyfromrespondentswhoparticipatedintheon‐streetinterceptsurveys.Asshown,approximately80%oftherespondentssurveyedoriginatedfromwithintheCityofBurlington(i.e.,thePrimaryZoneoftheTradeArea).Moreover,thevastmajorityoftheindividualssurveyedcurrentlyresideinthesouthernportionofBurlington(i.e.,southoftheQueenElizabethWayandHighway403).Inaddition,some14%ofrespondentsoriginatedfromtheneighbouringcommunitiesofOakvilleandHamilton.

Althoughonlyaportionoftherespondentswhocompletedthissurveywerespecificallyvisitingthedowntowntoshop,theresultsofthesesurveysprovideadditionalinsightastotheextenttowhichthevariousretailandservicecommercialfacilitieslocatedinDowntownBurlingtonattractcustomersfromoutsidetheCity’score,aswellasbeyond.Basedontheresultsofourresearch,itisevidentthat–fromacommercialperspective–DowntownBurlingtoncurrentlyservesprimarilyasalocal‐servingretailnodeanddoesnotattractasignificantportionofitscustomersfromoutsidetheCity.

FIGURE 4‐3: DOWNTOWN BURLINGTON ON‐STREET INTERCEPT SURVEY RESULTS, RESPONDENT ORIGIN DISTRIBUTION 

SOURCE: urbanMetrics inc., based on the results of on‐street intercept surveys undertaken in Downtown Burlington between September and October, 2012. 

Location/Community # of Survey Respondents % of Total

City of Burlington 232 79.5%Burlington South (south of Queen Elizabeth Way and Highway 403) 201 68.8%Burlington North (north of Queen Elizabeth Way and Highway 403) 31 10.6%

Other Nearby Communities 40 13.7%Town of Oakville 9 3.1%City of Hamilton 31 10.6%

All Other Locations 20 6.8%

Grand Total 292 100.0%

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FIGURE 4‐4: DOWNTOWN BURLINGTON ON‐STREET INTERCEPT SURVEY RESULTS, MAP OF RESPONDENT ORIGINS 

 

SOURCE: urbanMetrics inc., based on the results of on‐street intercept surveys undertaken in Downtown Burlington between September and October, 2012. 

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4.2 BURLINGTONTRADEAREA

Basedprimarilyontheresultsofthevarioussurveyresearchpresentedintheprevioussections,aswellasourdetailedunderstandingoftheinventoryofcommercialspaceinBurlingtonplusthemajorretailopportunitiesinneighbouringmunicipalities,wehavedelineatedaTradeAreafortheCityofBurlington.Thisgeographicareahasservedasthebasisforourmarketsupplyanddemandanalysis,assummarizedthroughoutthebalanceofthisreport.

TheCityofBurlingtonisrecognizedasthe“PrimaryZone”oftheTradeArea,fromwhichthevastmajorityofexpendituresattheCity’scommercialfacilitieswillbederived.Wehavealsorecognizedtheexpendituresexpectedtobederivedfromthesurroundingareaaswell.Forthisreason,twosecondaryzoneshavebeendelineated,includingthe“SecondaryZoneEast”,whichincludespartofwesternOakvilleandthe“SecondaryZoneWest”,whichincludesallofLowerHamiltonandthecommunityofDundas.Thefollowingprovidesabriefoverviewofthegeographicextentandthegeneralcharacteristicsofeachofthesethreetradeareazones.

PrimaryZone(CityofBurlington)–ThiszonecomprisestheCityofBurlingtoninitsentirety,generallyextendingnorthofLakeOntario;southofDerryRoad;andbetweenHighway6/MilburoughLineandBurloakDriveinthewestandeast,respectively.

SecondaryZoneEast(WesternOakville)–ThiszonecomprisesthewesternportionoftheTownofOakville,whichissituatedtotheimmediateeastoftheCityofBurlington.ThiszoneisgenerallyboundbyBurloakDriveinthewest(i.e.,thesharedmunicipalboundarywiththeCityofBurlington);Highway407andLowerBaseLineinthenorth;SixteenMileCreekintheeast,andLakeOntariointhesouth.SeveraloftheCityofBurlington’smajorretailcentresareeasilyaccessibletoWesternOakvilleresidentsviatheQueenElizabethWay(QEW)andothermajoreast‐westtrafficcorridorsthatextendbetweenBurlingtonandOakville(e.g.,DundasStreet,NewStreet/RebeccaStreet,andLakeshoreRoad).

SecondaryZoneWest(LowerHamilton&Dundas)–ThiszonecomprisesalargeportionofurbanHamilton,includingtheentireLowerHamiltonarea,aswellasthecommunityofDundas.ItgenerallyextendswestofStoneyCreek(i.e.,GrayRoad/QueenstonRoad/CentennialParkwaySouth);north‐eastoftheNiagaraEscarpment;andsouthofHamiltonHarbour/BurlingtonBay(i.e.,thesharedmunicipalboundarywiththeCityofBurlington).TheCityofBurlingtonisimmediatelyaccessiblefromLowerHamiltonviatheQueenElizabethWay(SkywayBridge),whileresidentsofDundascaneasilytraveltoBurlingtonviaHighway403.

Figure4‐5onthefollowingpageprovidesamapofthethreemajorBurlingtonTradeAreazonesidentifiedabove.

Forthepurposesofouranalysis,recognizingthelimitationsofthelicenceplatesurveyssummarizedearlier,plusthesize,scaleanddrawingpowerofthecentressurveyed,urbanMetricsestimatestheannualaverageNon‐FoodStoreRetail(NFSR)inflowsalesfromoutsidetheTradeAreaat15%.ThisaccountsformorelocaldrawingpoweroflowerorderretailspacewithintheCityofBurlington.Asaresultofthelocalnatureoffoodstoreshoppingpatterns,theinflowrateusedfortheFoodStoreRetail(FSR)categoryisbasedontheCityofBurlington’s

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municipalboundaries;notthefullextentoftheCity’sTradeArea(i.e.,thePrimaryZoneonly).FortheFSRcategory,theinflowrateisestimatedat20%fromoutsideBurlington,withmostflowingfromwithintheTradeArea.

FIGURE 4‐5: CITY OF BURLINGTON TRADE AREA 

 

SOURCE: urbanMetrics inc. 

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Figure4‐6illustratestheprincipaldifferencesbetweenthe2003and2012TradeAreas.Asillustratedinthisfigure,theprimarydifferencesarethat:

The2003TradeAreadidnotincludeanyportionoftheTownofOakville,whichnowcontributesmoretoBurlington’sretailsalesthantheHamiltonportionoftheTradeArea.

The2003PrimaryZoneincludedthecommunityofWaterdown,whichnowcontributesminimaltoBurlington’sretailsales.ThiscommunitywasalsoomittedfromthePrimaryzoneforadministrativereasonsinthatitisoutsideoftheCityofBurlington.

The2003SecondaryZoneincludedtheruralportionsofBurlingtonandFlamborough.ThecurrentTradeAreaincorporatesallofBurlingtonintothePrimaryZone.TheruralportionsoftheformermunicipalityofFlamboroughhavebeenanalyzedasinflowfromoutsidetheTradeArea.

TherearealsosomeminorvariancesintheportionoflowerHamiltonincludedinthe2003and2012TradeAreas.

Ingeneral,the2003studyassumedlowerlevelsofinflowthanthecurrentstudy.Asnotedabove,theinflowin2012iscalculatedat15%,whereasin2003formostcategories,inflowwasestimatedatbetween7.5%and8.5%,withtheexceptionofhomefurnishingsandwarehousemembershipclub,whereinflowwasestimatedat30%.

Insummary,basedontheempiricalevidenceconductedaspartofthe2012study,thestrengtheningofBurlington’scommercialsectorhasresultedinanincreaseddrawfromOakville,whileatthesametimethenewpowerretaildevelopmentwhichhasoccurredatHighway5and6,hasreducedthespendinginfluenceofWaterdownresidentswithintheBurlingtonmarket.

 

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FIGURE 4‐6: 2003 AND 2012 BURLINGTON TRADE AREAS 

 

 

 

 

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4.3 TRADEAREAPOPULATIONPROJECTIONS

InordertoprojectthefutureretailmarketdemandinBurlingtonto2031,itisnecessarytoestimatethefuturepopulationintheCityandthedefinedTradeArea.Populationchange,inadditiontoincomeandexpenditurelevels,isamajorfactorinfluencingthelevelofretailsalesandspacewarrantedinagivenarea.

ForecastpopulationlevelsforeachTradeAreazoneareurbanMetricsestimatesbasedonStatisticsCanadaCensusdata,populationprojectionsobtainedfromthevariousmunicipalitiesintheTradeArea,andthepopulationforecastsinSchedule3oftheMinistryofInfrastructure’sPlacestoGrow,GrowthPlanfortheGreaterGoldenHorseshoe(2006).

AssummarizedinFigure4‐7,thepopulationoftheTradeAreaisexpectedtoincreasefromatotalof497,700personsin2012toanestimated543,600personsin2031.Thisrepresentsatotalmarketgrowthofapproximately46,000individualsduringthisperiod.AsindicatedinFigure4‐7,itisimportanttonotethatthemajorityofthisgrowthisanticipatedtooccurintheSecondaryZoneEastandSecondaryZoneWestportionsoftheTradeArea;whicharecontainedwithintheneighbouringmunicipalitiesofHamiltonandOakville.TheCityofBurlingtonportionoftheTradeAreaaccountsforapproximately27%ofthegrowththatisforecasttooccurby2031.

GiventhatthemajorityofBurlington’savailableGreenfieldlandswillbefullydevelopedinthenearfuture(2015),itisexpectedthatmostofthegrowthforecasttotakeplaceintheCityoverthenexttwodecadeswilloccurinintensificationareas.Infact,asperthefindingsoftheCityofBurlington’s2008IntensificationStudy,anestimated33%offuturepopulationgrowthisprojectedtooccurintheCity’sUrbanGrowthCentre(i.e.,DowntownBurlington)orUrbanGrowthCorridors(i.e.,PlainsRoadandFairviewStreet).Moreover,itisestimatedthatapproximately60%ofthetotalresidentialunitscreatedinBurlingtonbetween2006and2031willbethroughintensification9.

ThemajorrolethatintensificationisexpectedtoplayintermsofaccommodatingfuturegrowthinBurlingtonwillhaveasignificantimpactonhowthecommercialstructureisplanned.Forexample,inadditiontotheGreenfieldretaildevelopmentthathasoccurredintheCityinrecentyears,significantemphasiswillneedtobeplacedonexpandingtheexistingcommercialinfrastructureinareastargetedforresidentialintensification.ThisrepresentsasubstantialdeparturefromhowcommercialdevelopmenthastakenplaceacrosstheGreaterTorontoAreainthepast;requiringafocusonredevelopmentinsteadofnewdevelopmentinordertomeettheexpecteddemandfornewcommercialuses.

9CityofBurlington,DevelopmentandInfrastructureDivision,PlanningDepartmentreporttotheChairandMembersoftheCommunityDevelopmentCommittee,RE:BurlingtonIntensificationStudy,Preliminary2031ResidentialandEmploymentIntensificationEstimates(2008).

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FIGURE 4‐7: CITY OF BURLINGTON TRADE AREA, HISTORIC AND FORECAST POPULATION (2006‐2031) 

SOURCE: urbanMetrics inc.  All population figures rounded to the nearest 100 persons. 1 Based on Statistics Canada Census data, adjusted for net under coverage. 2 Population for forecast years based on urbanMetrics projections, which were derived from population projections obtained from the various municipalities in the Trade Area: 

Regional Municipality of Halton – Best Planning Estimates of Population, Occupied Dwelling Units and Employment, 2011‐2031 (June 2011);  City of Hamilton – Estimate of Unit and Population Growth for City of Hamilton, 2006‐2031, based on 2006 GRIDS Traffic Zone analysis (April 2008);  Ministry of Infrastructure – The Growth Plan for the Greater Golden Horseshoe, Schedule 3 (2006). 

Trade Area Zone 2006 2011 2012 2016 2021 2026 2031

Primary Zone 171,300 182,700 183,100 184,500 188,000 191,400 195,700 12,600

Average Annual Growth Rate 1.3% 0.2% 0.2% 0.4% 0.4% 0.4%

Average Annual Growth 2,280 400 350 700 680 860

Secondary Zone East 88,900 101,500 102,600 106,800 112,100 114,600 118,200 15,600

Average Annual Growth Rate 2.8% 1.1% 1.0% 1.0% 0.4% 0.6%

Average Annual Growth 2,520 1,100 1,050 1,060 500 720

Secondary Zone West 214,500 212,600 212,000 209,600 217,600 217,100 229,700 17,700

Average Annual Growth Rate ‐0.2% ‐0.3% ‐0.3% 0.8% 0.0% 1.2%

Average Annual Growth ‐380 ‐600 ‐600 1,600 ‐100 2,520

TOTAL TRADE AREA 474,700 496,800 497,700 500,900 517,700 523,100 543,600 45,900

Average Annual Growth Rate 0.9% 0.2% 0.2% 0.7% 0.2% 0.8%

Average Annual Growth 4,420 900 800 3,360 1,080 4,100

Total Growth(2012‐2031)

FORECAST2HISTORIC1

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4.4 TRADEAREAINCOMELEVELS

PercapitaincomelevelsprovideareasonablebasisfordeterminingtheretailexpenditurelevelsoftheTradeAreapopulation.BasedonStatisticsCanada2006Censusdata,whichreportsincomelevelsfor2005,wehavecalculatedthepercapitaincomeindexforBurlingtonandeachofthetwosecondaryzones,asdetailedinFigure4‐8.

FIGURE 4‐8: CITY OF BURLINGTON TRADE AREA, PER CAPITA INCOME LEVELS (2006) 

 

SOURCE: urbanMetrics inc., based on Statistics Canada Census data (2006).  Figures represent 2005 income levels. 

Asshown,percapitaincomelevelsarewellabovetheprovincialaverageinthePrimaryZone(i.e.,theCityofBurlington),aswellasintheSecondaryZoneEast.ThisisconsistentwiththedemographicinformationsummarizedinSection2.2ofthisreport,whichindicatedthatincomelevelsaregenerallyquitehighthroughouttheRegionalMunicipalityofHalton.Bycontrast,percapitaincomelevelsarenearly20%belowtheprovincialaverageinthewesternportionoftheSecondaryTradeArea,whichiscomprisedexclusivelybytheLoweHamiltoncommunity.

4.5 TRADEAREAEXPENDITURES

InordertodeterminethetotalvolumeofretailexpendituresavailablewithintheTradeArea,itisnecessarytoestimateexpendituresbymajorstoretype.UtilizingStatisticsCanadaRetailTradedata,wehaveestimatedthepercapitaexpendituresinOntarioforFoodStoreRetail(FSR)andNon‐FoodStoreRetail(NFSR)inaccordancewiththeNorthAmericanIndustryClassificationSystem(NAICS)(SeeAppendixDfordetailedlisting).ThisdatahasbeenutilizedasthebasisforthepercapitaexpenditureestimatesfortheTradeArea.

Municipality/RegionPer Capita Income 

(2005)Index to Province

Primary Zone (City of Burlington) 37,736$                         1.23Secondary Zone East (Western Oakville) 42,138$                         1.37Secodary Zone West (Lower Hamilton) 24,571$                         0.80Ontario 30,723$                         1.00

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4.5.1 PERCAPITANON‐FOODSTORERETAIL(NFSR)EXPENDITURES

Inthissection,wehaveevaluatedthefuturemarketpotentialavailableforNon‐FoodStoreRetail(NFSR)facilitiesintheCityofBurlington.NFSRincludesthefollowingmajortradegroupsorexpenditurecategories:

GeneralMerchandise(includingDepartmentStores);

Clothing&AccessoriesStores;

Furniture,HomeFurnishings&ElectronicsStores;

MiscellaneousRetailers;

Health&PersonalCareStores;

Building&OutdoorHomeSuppliesStores;and,

AutomotiveParts&AccessoriesRetailers.

BasedonStatisticsCanadaRetailTradedata,theannualized2012averagepercapitaNon‐FoodStoreRetailexpenditureinOntariohasbeenestimatedat$5,587(SeeAppendixDfordetails).

ForTradeArearesidents,the2012averagepercapitaNon‐FoodStoreRetailexpendituresshowninFigure4‐9havebeenestimatedbasedontheincomerelationshipbetweentheProvinceandthethreezonesoftheTradeArea,plusanexpenditureregressionequationthatcalculatesanexpenditureindexbasedonincomelevels.

The2012averagepercapitaNFSRexpenditureisalsoexpectedtoincreaseforallTradeArearesidentsatarateof1.5%peryearonanun‐inflatedbasisduringthestudyperiod(i.e.,to2031).Assuch,itisimportanttonotethatfutureexpenditurelevelsreflectthe2012valueoftheCanadiandollar.

ThetotalNFSRexpenditurepotentialofTradeArearesidentsoverthestudyperiodhasbeencalculatedbymultiplyingtheannualizedaveragepercapitaNFSRexpendituresforeachzonebythecurrentandprojectedpopulationresidingintheTradeArea.AsindicatedinFigure4‐9,thetotalNFSRretailexpenditurepotentialavailablefromTradeArearesidentsisestimatedat$2,864.3millionin2012,increasingto$4,024.8millionby2031.Thisrepresentsagrowthof$1,160.5million(expressedin2012dollars).

Again,itshouldberecognizedthattheexpenditurepotentialindicatedinFigure4‐9isthatwhichisavailablefromTradeArearesidentsonly,andrepresentstheexpenditurepotentialavailabletostoreslocatedbothinandoutsidetheTradeArea.ThedetailedanalysisofpotentialtoBurlingtonstores,includinginflowfromnon‐TradeArearesidents,isprovidedinSection9ofthisreport.

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FIGURE 4‐9: CITY OF BURLINGTON TRADE AREA, PER CAPITA NFSR EXPENDITURE POTENTIAL 

 

SOURCE: urbanMetrics inc. 1 Based on Statistics Canada Retail Trade data. 

2012 Dollars 2012

Province of OntarioPer Capita NFSR Expenditure $ 5,587 1

2012 Dollars 2012 2016 2021 2026 2031

Primary Zone (Burlington)Income Index to Province 122.80       NFSR Expenditure Index to Province 109.10       Per Capita NFSR Expenditure $ 6,095 $ 6,461 $ 6,918 $ 7,375 $ 7,832Population 183,100      184,500      188,000      191,400      195,700     TOTAL NFSR POTENTIAL ($Millions) $ 1,116.0 $ 1,192.1 $ 1,300.6 $ 1,411.6 $ 1,532.7

Secondary Zone EastIncome Index to Province 137.20       NFSR Expenditure Index to Province 114.90       Per Capita NFSR Expenditure $ 6,419 $ 6,804 $ 7,286 $ 7,767 $ 8,248Population 102,600      106,800      112,100      114,600      118,200     TOTAL NFSR POTENTIAL ($Millions) $ 658.6 $ 726.7 $ 816.8 $ 890.1 $ 974.9             Secondary Zone WestIncome Index to Province 80.00         NFSR Expenditure Index to Province 92.00         Per Capita NFSR Expenditure $ 5,140 $ 5,448 $ 5,834 $ 6,219 $ 6,605Population 212,000      209,600      217,600      217,100      229,700     TOTAL NFSR POTENTIAL ($Millions) $ 1,089.7 $ 1,141.9 $ 1,269.5 $ 1,350.1 $ 1,517.2

TOTAL TRADE AREATOTAL NFSR POTENTIAL ($Millions) $ 2,864.3 $ 3,060.7 $ 3,386.9 $ 3,651.8 $ 4,024.8

Cumulative Growth $ 196.4 $ 522.6 $ 787.5 $ 1,160.5

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4.5.2 PERCAPITAFOODSTORERETAIL(FSR)EXPENDITURES

Foodretailingistypicallyundertakenclosetohome,withmuchshortershoppingtripsthanfornon‐foodshopping.Asaresult,tradeareasforFood‐StoreRetail(FSR)facilitiestendtobesmaller.ForthepurposesofourFSRanalysis,therefore,wehaveassumedthatthevastmajorityofspendingatBurlingtonsupermarketsandotherconvenienceandspecialtyfoodstoreswillbederivedfromBurlingtonresidents.Accordingly,wehavefocusedourFSRanalysisontheCityofBurlingtonratherthantheentireTradeArea,aswasdonewithrespecttotheNon‐FoodStoreRetail(NFSR)category.InflowfromoutsidetheCityisstillrecognized,butatmuchlowerlevelsthanestimatedforNFSRstores.

BasedonStatisticsCanadaRetailTradedata,theannualized2012percapitaFoodStoreRetailexpenditureinOntariohasbeenestimatedat$2,230(SeeAppendixDfordetails).FoodStoreRetailexpendituresincludethosemadeinsupermarkets,grocerystores,andconvenienceandspecialtyfoodstores.ForBurlingtonresidents,the2012averagepercapitaFSRexpenditureshowninFigure4‐10hasbeenestimatedbasedontheincomerelationshipbetweentheProvinceandtheCityofBurlington,plusanexpenditureregressionequationthatcalculatesanexpenditureindexrelativetoincomelevels.

The2012annualizedaveragepercapitaFSRexpendituresforBurlingtonresidentsareexpectedtoincreaseatarateof0.25%peryearonanun‐inflatedbasisbetween2012and2031.Asdiscussedintheunderlyingassumptionsofthisreport,aswellasintheprevioussection,futurechangesinexpenditurepatternssolelyduetoinflationhavenotbeenrecognized.Therefore,thefutureexpenditurelevelsindicatedinFigure4‐10reflectthe2012valueoftheCanadiandollar.

BymultiplyingtheannualizedaveragepercapitaFSRexpenditurebythecurrentandprojectedpopulationoftheCityofBurlington,thetotalfoodstorepotentialfromCityresidentshasbeencalculatedoverthestudyperiod.Intotal,thefoodstorepotentialavailablefromBurlingtonresidentshasbeenestimatedat$417.7millionin2012.By2031,thispotentialisexpectedtoreach$467.5million;agrowthofapproximately$49.8millionovertheindicatedtwenty‐yearperiod(expressedin2012dollars).

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FIGURE 4‐10: CITY OF BURLINGTON TRADE AREA, PER CAPITA FSR EXPENDITURE POTENTIAL 

 

SOURCE: urbanMetrics inc. 1 Based on Statistics Canada Retail Trade data. 

2012 Dollars 2012Province of OntarioPer Capita FSR Expenditure $ 2,230 1

2012 Dollars 2012 2016 2021 2026 2031

Primary Zone (Burlington)Income Index to Province 122.80             FSR Expenditure Index to Province 102.30             Per Capita FSR Expenditure $ 2,281 $ 2,304 $ 2,332 $ 2,361 $ 2,389Population 183,100            184,500        188,000        191,400         195,700       TOTAL FSR POTENTIAL ($Millions) $ 417.7 $ 425.1 $ 438.4 $ 451.9 $ 467.5

Cumulative Growth $ 7.4 $ 20.7 $ 34.2 $ 49.8

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5 BURLINGTONRESIDENTSSHOPPINGPATTERNS

Surveyresearchisanintegralcomponentofundertakingaretailmarketanalysis,suchasthatpresentedinthisreport.Ourresearchhasincludedlicenceplatesurveys,on‐streetinterceptsurveys,aswellasonlineandtelephonesurveysofBurlingtonconsumers.Theonline/telephonesurveysprovideinformationonBurlingtonresidents’shoppingpatternsbystoretype,aswellasthecorrespondingcaptureratesforretailandservicefacilitieslocatedintheCity.ThefollowingsectionsummarizesthekeyfindingsofourconsumerresearchrelatingtotheshoppingandexpenditurepatternsofBurlingtonresidents.Thedetailedstatisticaltablesgeneratedbythesesurveys,aswellasotherrelevantbackgroundinformation,canbefoundinAppendixB.

Atotalofsome885consumersurveys(364fully‐completedtelephonesurveys,261fully‐completedon‐linesurveysand260partiallycompleteon‐linesurveys10)withBurlingtonresidentswerecompletedtodeterminetheexistingexpenditurepatternsofmunicipalresidents;establishtheexistingmarketsharesbeingcapturedbyCityofBurlingtonretailfacilities;andtheoutflowofsalestostoreslocatedoutsidetheCity.AsillustratedonthemapinFigure5‐1,retailexpendituresforeachstorecategoryhavegenerallybeencategorizedintooneoftenmajorretailareaslocatedinBurlington,including:DowntownBurlington,BurlingtonMall,MapleviewShoppingCentre,BurlingtonPowerCentre(QEW/Brant),PlainsRoadCorridor,FairviewStreetCorridor,Appleby‐DundasPowerNode,MillcroftShoppingCentre,ApplebyMall,andAllOtherBurlington.Similarly,expendituresmadeoutsidetheCityofBurlingtonhavebeencategorizedasfollows:BurloakCentre(Oakville),AllOtherOakville,FlamboroughPowerCentre(Waterdown),AllOtherHamilton,andAllOtherOutsideofBurlington.

5.1 DISTRIBUTIONOFBURLINGTONRESIDENTS’EXPENDITURES(2012)

Figures5‐2and5‐3summarizeBurlingtonresidents’2012expenditurepatternsbymajorstorecategory,includingallrelevantNon‐FoodStoreRetail(NFSR)andFoodStoreRetail(FSR)subcategories,respectively.Basedonouranalysisoftheonlineandtelephoneconsumersurveys,wenotethefollowing:

Inallretailcategories,BurlingtonresidentsundertookthemajorityoftheirshoppingwithintheCityofBurlington.Infact,approximately93.4%ofthetotalvalueofFSRexpenditures,85.1%ofNFSRexpenditures,and83.4%ofRestaurantexpendituresmadebyBurlingtonresidentswereattributabletoretailfacilitieslocatedinBurlington.

10Partiallycompletesurveyswereterminatedbytherespondentspriortoreachingtheendofthesurveydocument.Wheresufficientinformationtocategorizetherespondentwasavailable,someresultsfrompartiallycompletedsurveyswereincorporated.

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Insomestorecategories,however,Burlingtonresidentsmadeupto42.4%oftheirexpendituresatretailfacilitieslocatedinothermunicipalities.Forexample,thegreatestamountofoutflowiscurrentlytakingplaceintheBuilding&OutdoorHomeSuppliescategory,whereasmuchlowerlevelsofoutflowareoccurringintheHealth&PersonalCareStoreandSupermarketcategories.Thisistypicalofpharmacies,drugstoresandfood‐storeretailers,whichtendtobemoreneighbourhood‐orientedandlocal‐servinginnature.

Similarly,morethanthreequartersofBurlingtonresidents’expendituresatGeneralMerchandise;Clothing&Accessories;Furniture,HomeFurnishings&Electronics;MiscellaneousRetailandSpecialtyFoodretailersweremadelocally(i.e.,atBurlingtonshoppingdestinations).

Approximately14%ofBurlingtonresidents’NFSRexpendituresin2012weremadeoutsidetheCityofBurlington.Ofthistotal,approximatelyhalfweremadeatretailfacilitieslocatedineitherOakvilleorHamilton.Assuch,arelativelysmallportionofBurlingtonresidents’expendituresweremadebeyondthemunicipalitiesthatarelocatedimmediatelyadjacenttotheCity.

BurlingtonMall,MapleviewCentreandBurlingtonPowerCentrewerethethreeindividualretailareasthatcapturedthegreatestportionofBurlingtonresidents’NFSRexpenditures.Collectively,thesethreecentrescapturedapproximately40%ofresidents’totalNFSRexpenditures.CaptureratesforthesethreecentreswereparticularlystrongintheGeneralMerchandise(67.8%)andClothing&Accessories(51.1%)storecategories.

DowntownBurlingtonaccountedfornearlyonequarterofthetotalRestaurantexpendituresmadebyBurlingtonresidents.Italsoaccountedformorethanonetenthofresidents’Clothing&Accessories,MiscellaneousRetailandConvenience&SpecialtyFoodStoreexpenditures.

Insummary,themajorityofBurlingtonresidents’expendituresaremadeatBurlingtonshoppingdestinations.Althoughrelativelylimited,mostoftheexpenditureoutflowfromtheCitycanbeaccountedforbyretailfacilitiessituatedintheneighbouringmunicipalitiesofOakville,andtoaslightlylesserextent,Hamilton.

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FIGURE 5‐1: ONLINE/TELEPHONE CONSUMER SURVEY, MAJOR RETAIL NODES 

SOURCE: urbanMetrics inc. 

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FIGURE 5‐2: DISTRIBUTION OF BURLINGTON RESIDENTS’ EXPENDITURES BY RETAIL AREA & STORE CATEGORY (NFSR) 

SOURCE: urbanMetrics inc. (2012). 

 

92.6%

77.1%

86.3%

84.6%

96.3%

57.6%

71.9%

0.7%

6.7%

7.3%

3.5%

1.4%

17.4%

2.5%

1.1%

2.4%

2.5%

3.7%

0.7%

13.6%

4.5%

5.6%

13.9%

3.8%

8.2%

1.6%

11.4%

21.2%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%

General Merchandise

Clothing & Accessories

Furniture, Home Furnishings & Electronics 

Miscellaneous Retail

Health & Personal Care 

Buliding & Outdoor Home Supplies

Auto Parts & Accessories 

City of Burlington Town of Oakville City of Hamilton All Other

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FIGURE 5‐3: DISTRIBUTION OF BURLINGTON RESIDENTS’ EXPENDITURES BY RETAIL AREA & STORE CATEGORY (FSR + RESTAURANTS) 

SOURCE: urbanMetrics inc. (2012). 

5.2 ONLINESHOPPING

InadditiontoquestionsregardingtherecentretailexpendituresmadebyPrimaryZoneshoppersatretailfacilitieslocatedinBurlingtonandothernearbycommunities,theonline/telephonesurveyincludedanumberofquestionsrelatedtorespondents’onlineshoppinghabits.AssummarizedinFigure5‐4,approximatelyonethird(31%)ofallrespondentsindicatedthattheyhaddonesomeformofonlineshoppingduringthepastmonth.Theserespondentscollectivelyspentatotalofapproximately$87,500online,whichrepresentslessthanonetenthofthetotalamountspentbysurveyrespondentsatFSR,NFSRandRestaurantfacilitiesduringthesameperiod.

Figure5‐5furthersummarizesthespecifictypeofretailandserviceproductsthatsurveyrespondentspurchasedonline.Asshown,themajorityofrespondents’onlineexpendituresrelatedtoservice‐baseditems,includingmorethanhalfofwhichthatrelatedtothepurchaseofvariousticketsandtravel‐relatedservices(e.g.,entertainmentevents,airlinetickets,hotelbookings).Bycontrast,retailmerchandise–includingmusic,movieande‐bookdownloads–accountedforonlyonethirdofthetotalvalueofexpendituresmadebysurveyrespondents.

94.7%

83.7%

83.4%

3.2%

4.7%

5.0%

0.5%

4.8%

1.6%

1.6%

6.8%

9.9%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%

Supermarkets 

Convenience & Specialty Food

Restaurants

City of Burlington Town of Oakville City of Hamilton All Other

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Yes193 31%

No426 68%

Yes

No

No Response

Althoughnotconsideredspecificallyinourretailmarketanalysis–asitisbasedexclusivelyonStatisticsCanadaRetailTradedatathatmeasuresretailspendingatactualbrickandmortarstorelocations–itisimportanttonotethattheextenttowhichBurlingtonresidentsultimatelyadoptonlineshoppingovertraditionalstoreformatscouldpotentiallyinfluencetheamountofretailandservicecommercialspacethatisrequiredtomeetthedemandsofCityresidentslong‐term.

Basedontheresultsofourconsumersurveys,however,itisevidentthatonlineshoppingcurrentlyaccountsforonlyasmallproportionofBurlingtonresidents’expenditures.Furthermore,somestoretypes–suchassupermarketsandhealthandpersonalcarestores(e.g.,pharmaciesanddrugstores)–arelesslikelytobeinfluencedbychangesinonlineshoppingbehavior,asthereisexpectedtobeacontinueddemandforstoresthatsupplyvariousneighbourhood‐orientedandconveniencerelatedgoodsandservices.

FIGURE 5‐5: DISTRIBUTION OF ONLINE EXPENDITURES BY CATEGORY (VALUE OF EXPENDITURES) 

SOURCE: urbanMetrics inc. (2012). 

32.9%

53.7%

13.4%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%

Retail Merchandise (including music, movie and e‐book downloads)

Tickets and Travel‐Related Services (including event, airline and hotel tickets)

All Other Services

FIGURE 5‐4: PREVALANCE OF ONLINE SHOPPING AMONG SURVEY RESPONDENTS (MADE ON‐LINE PURCHASE IN PAST MONTH)

SOURCE: urbanMetrics inc. (2012). 

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6 COMMERCIALTRENDS

Howweplan,structureandregulateretailtrade...haslargeeffectsnotonlyoneconomicefficiencyandconsumersatisfactionbutonthequalityoflifeandthemaintenanceofavitalpublicsphere.11

TheretailindustryandretaildevelopmentinNorthAmericaiscontinuallyevolving,adaptingandfindingnewwaystoattractandexcitethecustomer.Thereisan“outwiththeold”movementtocreatebettersettings(i.e.imageandstyle)forpeopleactivitybycreatingmixed‐usenodesthatembracecommunityconnections,streetlifeandprovideintegratedactivity.

AlthoughbigboxretailerscontinuetodominatecommercialdevelopmentinCanada,theyareevolvingtomeettheneedsofconsumersandemergingplanningandurbandesignpolicies.Acyclecanalsobeobservedinwhichformatsthatarefillingamarketnichethrive,reachthepeakoftheirpopularityandsuccessandthenlosetheirpositionandaresupersededandreplacedbyothers.OutletcentresandawaveofretailerslookingtosetupshopinCanadaarehottopicsintheretailindustrytoday.

Powercentres,thenewformattrendthatemergedintheearly1990’sinCanada,continuetoenhancetheirtenantselectionsanddesignstandards,whiletraditionalenclosedmallsarebeingchallengedtoremainrelevantbyexpanding,re‐tenantingandrepositioningtheirpropertiestomaintaintheircompetitiveness.WiththearrivalofmoreretailersfromtheUSandabroad,aswellasnewcentreformats,includingoutletcentres,theevolutioncontinues.Developersarealsostartingtobuildmoreinnovativeretailandmixeduseprojectsthatprovideforbetterpedestrianandtransitconnectivityandimproveddesignstandardsthathavebeenmissinginthefirstgenerationofpowercentres.

Inthissectionwediscusssomeofthemoreprevalenttrendsintheretailindustryandbuiltform,including:

PowerCentresandLargeFormatRetailers

TheBroadeningofShoppingCentreMerchandising

LifestyleCentresandHybridMixed‐UseCentres

NewUrbanism

OutletCentres

11GraemeDavison,FromtheMarkettotheMall,p.1.

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InfluxofU.S.RetailerstoCanada

BlurringoftheRetailHierarchy

Non‐storeshopping

Transit/ActiveTransportationSupportiveCommercialDevelopment

6.1 POWERCENTRESANDLARGEFORMATRETAILERS

Someofthemostsweepingchangesoverthepasttwodecadeshavebeenthetransitionoftheshoppingcentreindustrywiththeevolutionofthe“powercentre”andtheadditionofnewformatretailers.AlthoughBurlingtonwasthelocationofthelastdepartmentstoreanchoredenclosedregionalshoppingcentreinCanada(MapleviewShoppingCentre1990),allnewregionalscaleretailfacilitiesconstructedintheCitysincethenhavebeenlargeformatandpowercentredevelopments.Infact,eventhetraditionalenclosedApplebyMall,whichwasoriginallyconstructedin1971,hasrecentlyundergoneatransformationtoanopenairformat.

NewformatretailersandpowercentreshaveaccountedforthegreatestportionofnewretailfloorspaceconstructedinCanadasincetheearly1990s.Theyhavenotonlyabsorbedmostnewmarketgrowth,butinsomecommunitiestheyarecuttingintothemarketsofexistingtraditionalregionalcentres,particularlywiththeinclusionofmorefashionretailers,aswellasdowntowns.Insomemarkets,theyarealsofulfillingtheroleofatraditionalregionalcentrewherenoneexist.

Largeformatretailershavetypicallyfollowedthreelocationalmodels:

Lowcostlocationsonindustrialdesignatedlandsorcommercialdesignatedgreenfieldsitesthatprovideforexpansiveparkingareasandregionalaccessibility;

Brownfieldindustriallandconversions,wherebyolderindustrialsitesaretransformedintoretailpowercentres,hybridsandmixed‐usedevelopments;and

Clusteringaroundexistingshoppingcentresand/orexistingpowercentres,whichistypicallyaccomplishedthroughbothredevelopmentandgreenfielddevelopmentandresultsinregionalorsuperregionalretailclusters(e.g.Highway407/400“supercluster”inVaughanorYongeStreetCorridornearUpperCanadaMallinNewmarket).

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Traditionally,“bigbox”storesfelllargelyintotwocategories:1)thosefocusedonusingtheirsizestoachievecostsavingstotheconsumer(e.g.Costco);and2)thosethatusedtheirscaletoprovidethemaximumassortmentofstyles,brandsandmerchandisewithinasinglecategory(e.g.GolfTown,Indigo/Chapters,HomeDepot,PetSmart,Staples).Overthepastdecade,duetocompetitivepressures,agreatervarietyofretailershavedeveloped‘bigbox’orlargerretailformats.Supermarketsanddrugstores,forexample,areseekingthesamelocationsaspowercentres.Nowthesestoresarebecomingsignificantlylarger,relyingonabroaderpopulationbase.Someretailersarenowchangingfromastrategyofmultipleoutletsservinglocalneighbourhoodstomuchfewerregionalservingoperations.Insomecommunities,thishashadanimpactonsmallandmid‐sizedcommunityshoppingcentres.Assomeretailerslookto“upsize”,thereisalsoarecentdownsizingtrendbymanylargeformatretailers,andparticularlyintheU.S.The“biggerisbetter”philosophyisbeingre‐evaluatedbymanynationalchainsduetochangingcustomerexpectations,onlineshopping,andanoperationaltrendto“leanretail”.Smallerstoresallowretailerstogointolocationsthattheypreviouslycouldnotconsider.Theselocationsoftencanprovideincreasedaccessibilitytothecustomer,reducedbuildingcostsandamorefocusedproductofferingwithamoreefficientuseoffloorspace.IntheU.S.,Walmart,whoseSupercentrestypicallyencompassover185,000squarefeet,isexperimentingwithanumberofdifferentmodels.

WalmartExpressisa15,000squarefootformatstorebeinglaunchedinbothurbanandruralmarketswithoutaccesstoafullsizesupermarketorwhereabuildingafullscalestorewouldbeimpractical.WalmartNeighbourhoodMarketsareinthe30,000to60,000squarefootrangefocusingonfoodandgrocerymerchandise.InCanada,Walmarthasjustbeguntorolloutitssmallerstoreconcept,includingits“Urban90”‐90,000squarefootmodel,recentlyopenedinScarboroughona4.5acressiteformerlyoccupiedbyausedcarlot.TargetisalsoplanningsmallerformatstoresintheUSthatwillbe60,000to100,000squarefeet,comparedwith135,000squarefeetinatraditionalTarget.USelectronicsretailerBestBuyhasalsoannouncedthatitwillbereducingitsstandardstorefootprintby20%intheUS.

Thesesmallerfootprintstoresprovideanopportunitytore‐introducemajorretailchainsindowntownsandothercommercialareas,whichtheyhadabandonedforlargegreenfieldsites.

WalmartExpressinChicago’sWrigleyvilleNeighbourhood

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6.2 THEBROADENINGOFSHOPPINGCENTREMERCHANDISING

Thewaveofpowercentredevelopmentishavingaprofoundimpactontheshoppingcentreindustry,bothindirectlyanddirectly.Indirectly,thearrivalinCanadaofWalmart(in1994)andthebigboxspecialtysectorhavebeenrapidlyerodingthemarketsharesonceattributabletothetraditionaldepartmentstoresector.ThenewlyintroducedWalmartSupercentre,withitssupermarket‐scalefoodcomponent,isalsohavinganimpactonsupermarketretailers.TheTargetdepartmentstorechain,whichwillbeginopeningitsfirstCanadianstoresin2013(includingtwoinBurlingtonandoneinWaterdownandoneinOakville),willbepartneringwithSobeystoprovideanarrayoffreshgroceryandfoodmerchandise,althoughitwillbeonsmallerscalethanWalmart.Similarly,othernon‐foodstores,suchasShoppersDrugMarthavegreatlyexpandedtheirselectionoffoodandgroceryitems.TheimpactofWalmartandothertraditionalnon‐foodretailershasstuntedgrowthinthetraditionalsupermarketsectorinrecentyears.

Inaddition,withtheincreasingmovementofapparelretailerstopowercentresandtheattractionofbigboxtenantstotraditionalshoppingcentres,thereisagrowingcompetitiveoverlapbetweenthesetworetailforms,notonlyfornewshoppersbutalsoforthesametenants.

6.3 NEWDEVELOPMENTCONCEPTS

Asanalternativetothepowercentre,whichhasbeencriticizedfornotadaptingtonon‐automobiletripsandlackingtheaestheticformandappealrequiredtoattractthemoreupscalemarketsegment,somedevelopmentcompaniesareturningtoso‐called“lifestylecentres”,andmixed‐usehybrids,including“main‐street”retailing,tocreatecommunityplaces.Open‐airandenclosedoutlettypecentresarealsoemergingandplannedinCanada,marketedasdestinationlocationsforvalueseekingcustomers.

6.3.1 LIFESTYLEANDHYBRIDCENTRES

“Lifestylecentres”havebeenoperatingintheUnitedStatesforaboutthreedecades,however,whatconstitutesalifestylecentreisoftenconsideredadifficultquestiontoanswerasmorearebuiltandtheformatevolvestofitdifferentmarketneeds.Notonlyhasthesizeof“lifestylecentres”changedovertheyears,butalsotheirdesignandtenantmix.Theterm“lifestylecentre”isnowbeingreferredtoasa“catchallterm”foranumberofdiversemixed‐useprojectsacrossNorthAmerica.

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TheInternationalCouncilofShoppingCenters(ICSC)definesalifestylecentreasfollows:

Mostoftenlocatednearaffluentresidentialneighborhoods,thiscentretypecaterstotheretailneedsand“lifestyle”pursuitsofconsumersinitstradingarea.Ithasanopenairconfigurationandtypicallyincludesatleast50,000squarefeetofretailspace(GLA)occupiedbychainspecialtystores.(Thewholecentremayrangefrom150,000to500,000squarefeet.)Otherelementsdifferentiatethelifestylecentreroleasamulti‐purposeleisure‐timedestination,includingrestaurants,specialtyfoodstores,entertainment,anddesignambienceandamenitiessuchasfountainsandstreetfurniturethatareconducivetocasualbrowsing.Itmaybeanchoredbyalarge‐formatspecialtystore,asmallerversionofa“bigbox”storeand/orentertainmentvenuessuchascinemas.Theprimarytradeareaistentotwentykilometers.

Lifestylecentresareaimingtostrikeabalancebetweenthemallshoppingexperienceandtheneedforbigboxspecialtytenantstocreatearegionaldraw.Todifferentiatelifestylecentresfromtypicalpowercentres,developershaveusedtheming,internalpedestrianconnections,highqualitydesign,andentertainment.Often,thelifestylecentretriestomimica“MainStreet”tocreatea“streetculture”andtheprovisionofpublicspace.

IndustryexpertshaveoftenquestionedwhythelifestylecentreconcepthasbeenslowtoemergeinCanada.AsindicatedinapublicationbytheCentrefortheStudyofCommercialActivity(CSCA)12lifestyledevelopmentsinCanadahavebeenminimalduetoafewsignificantdifferencesbetweentheCanadianandAmericanmarketplace,including:

Thecoldclimatethroughthelong‐wintermeansshopperswillnotwanttowalkaroundalifestylestreetscapewithanopen‐airconfiguration;

Thelackofupscalesuburbanneighbourhoods,andthereforethelackofinterestonthepartofupscaleretailerstoenterorexpandwithintheCanadianmarketplace;and,

ThecomparativeconservatismofCanadianretaildevelopmentcomparedtosouthoftheborder,whichhascreatedreluctancetoenterintoaperceivedhigherriskdevelopment.

TheCSCAindicates,however,thatopen‐aircentresintheformofpowercentreshavebeensuccessfulinCanadabasedontheirwidespreadgrowth,indicatingthatCanadiansaremore“hardy”whenitcomestodealingwithcoldtemperatures.IntheU.S.,thecoldclimatehasnothadanimpactastherearenumerousopen‐airlifestylecentresthathavebeendevelopedinthenorthernsnowbeltregionwithdesignandtechnologytooffershelterfromtheelements.Inresponsetotheissueofthelackof“upscale”neighbourhoodsinCanada,theCSCAindicates

12T.Hernandez,LifestyleCentresinCanada,2007,CSCA(Ryerson)

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that,“unliketheUS,Canadahasnotwitnessedthesamedegreeofsuburbanizationofaffluence;insteadCanadiansuburbsareimmersedinthe“middle‐ground”,makingithardertoidentifymarketsforlifestyletypedevelopments.

DespitethefactthatlifestyletypecentreshavebeenslowtoemergeinCanada,thereisincreasedimpetustodevelopnewalternativetypesofretailspaceornewformats,includingshoppingcentrehybridsthatcombinepredominantelementsfromtwoormoredistincttraditionaland/orspecialtyshoppingcentretypes,e.g.powercentre,regionalmallandlifestylecentres.TheCSCAindicatesthatthetraditionalpowercentrehasenteredthematurestageofitslifecycleandthatconsumersarefatiguedwiththeconcept.

InCanada,mixed‐usehybridformsofretaildevelopmentwithso‐called“lifestyle”componentsincludeQuartierDIX30,oneofthelargest“lifestyle”centresinCanadalocatedinBrossard,Québec.Atfullbuild‐out,theprojectisexpectedtoinclude2.4millionsquarefeetandattract21.7millionvisitorsannually.OtherexamplesoflifestylecentresincludeTheShopsatMorganCrossinginSurrey,BritishColumbia.

Lifestyle Centre ‐ The Shops at Morgan Crossing, Surrey, BC 

Inadditiontonewcentres,existingshoppingcentresarere‐inventingthemselveswiththeadditionofnew“lifestyle‐focused”space.AsindicatedbytheCSCA,insomecases,thenewformatcentrescanbeconsideredas“moresophisticatedpowercentreswithdesignfeaturestosoftenthefunctionandformofthecentres”.

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6.3.2 NEWURBANISM

TheProvince’ssmartgrowthandPlacestoGrowinitiativesareencouragingthetraditionalsuburbanmodeloftheseparationoflandusestobereplacedbyonethatprovidesforcompletecommunities.Thishasfosteredtheconceptof“newurbanism”,whichemergedduringthe1980sintheU.S.,inacounter‐reactiontourbansprawl.InCanada,thesmartgrowthandthenewurbanistmovementhaveinspiredsuburbandevelopmentsincethe1990s.Thisapproachincommunityplanning,withafocusontheinterfacewiththepublicdomain,isbeginningtoemergeinGTAcommunities,includingBurlington,wherenewmixeduseprojectsalongPlainsRoadhavesuccessfullyintegratedgroundfloorpedestrianorientedretailingaspartofmediumdensityresidentialbuildings.

Thenewurbanismapproachhasresultedinarenewedfocusontowncentreandpedestrianfocused“mainstreet”retailinginnewcommunitydevelopments.Theconceptofa“completecommunity”isthevisionfornewurbanismprojects.Thetowncentreisusuallyseenasthefocalpointforresidentialandemploymentdevelopmentcreatinganenvironmentwherepeoplecanlive,workandshop.Insomenewcommunities,towncentresaredevelopedinanopenair,pedestrianfriendlyformat,combiningcommercial,entertainment,institutionalandcivicuses.Sidewalkcafes,live‐workunits,publicsquaresandrecreationtrailsareincorporatedtointroducehumanizingelementsintothesuburbanlandscape.

ExamplesofnewurbanismdevelopmentsinOntarioincludeCornell,locatedinMarkham,andOakParkinnorthOakville.Bothoftheseareascontinuetoevolve.Althoughnewurbanismcreatesthelookofacommunity,therearecriticsthatarguethatitdoesnotbuildtherealthingasresidentsarestillchainedtotheircarsforshoppingandemployment.Furthermore,theretailandemploymentambitionsenvisionedintheplanningofthenewurbanismcommunitiesarenotalwaysrealizedinpractice.Manyshopsonmain‐streetlocationsinnewurbanismprojectscannotsurviveonthepopulationwithinwalkingdistanceandtherefore,itisimportantthatstreet‐frontretailandservicespacehaveexposuretopass‐bytrafficandbeonamajorcorridor.InCornell,thereisa“TownCentre”thathasevolvedtoincludeprimarilyhealthservicesgivenitscloseproximitytoMarkhamStouffvilleHospital.FurthereastoftheTownCentre,acommercialspinehasevolvedalongBurOakDrivewithstreet‐frontlive‐workunitsthatincludearangeofprimarilylocalservingretailandserviceuses.

Mixed Use Project on Plains Road

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DiseraDriveinVaughanisanexampleofhowmainstreetretailingcanbeintegratedwithbigboxdevelopment.Asindicatedbythephotobelow.DiseraDrivewasconstructedaspartofaWalmartdevelopment,wherebythedepartmentstoreandparkingareaarebehindthestreetrelatedancillaryspace.Highdensitydevelopmentsintheareahavehelpedtosupportthestreetrelatedspace,whichalsobenefitsfromtheWalmartparkingarea.

Bur Oak Live‐Work Community, Cornell 

 

Disera Drive, Vaughan 

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6.3.3 OUTLETCENTRES

TheU.S.styleoutletcentreissettolaunchinCanada.Outletcentresareconsidered“aspecializedtypeofretaildevelopmenthavingtenant,consumer,andmarketareacharacteristicsthatdifferfromconventionalshoppingcentres”13.TheInternationalCouncilofShoppingCentres(ICSC)definesaCanadianoutletcentreasfollows:

Thisspecificpurpose‐builtcentretypeconsistsofseparatemanufacturers’andretailers’outletstoressellingtheirbrand‐namegoodsatdiscountedprices,typicallysellingsurplusstock,prior‐seasonorslowsellingmerchandiseandespeciallydesignermerchandise.Thesecentresaregenerallynotanchored,althoughcertainbrand‐namestoresmayserveas“magnet”tenants.Outletcentrescanbeeitheropen‐airorenclosedandarebetween50,000to400,000squarefeet(GLA)inmostcases.Theprimarytradeareaistwentytofiftykilometres.

ValueRetailNews,apublicationproducedbyICSC,furtherrefinesthestandardICSCdefinitionofanoutletcentreasoneinwhichatleast50%ofthetenantsareoutletretailers.

Historically,outletcentresintheUSgenerallydevelopedadjacenttomajorhighways,oftenremovedfrommajorcitiesinruralareastoavoiddirectcompetitionwiththeretailerswhocarrythemanufacturer’sproducts.WiththeUSdevelopmentboominthe1990’s,outletcentredevelopmentmovedclosertomajormetropolitanareasencroachingontraditionalregionalmallsandthedepartmentstoreandfashionretailertradeareas.Othershavelocatedinhigh‐traffictouristdestinations.Inallcases,theseoutletcentresareconsidereddestinationsforthevalue‐seekingconsumer.

13InternationalCouncilofShoppingCentres–CanadianShoppingCentreDefinitions

Tanger Outlet Centre, Westbrook CT

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Tanger,whohasbeendevelopingoutletcentresforsome30yearsintheUS,hasasetofguidelinestheyfollowinevaluatingopportunitiesforthedevelopmentofnewoutletcentres(typically90storeswithabout350,000squarefeet).Theseguidelines,asindicatedinTanger’s2010Form10‐Kreport,typicallyincludeseekinglocationswithinmarketsthathaveatleast1millionpeopleresidingwithina50to60kilometreradiuswithanaveragehouseholdincomeofatleast$65,000peryear,frontageonamajorinterstateorroadwaythathasexcellentvisibility,andatrafficcountofatleast55,000carsperday.Leadingtourist,vacationandresortmarketsthatmaynothavethelocalpopulationbaseandthatreceiveatleast5millionvisitorsannuallyarealsocloselyevaluated.

InOntario,smalloutletcentres(i.e.lessthan250,000squarefeet)havedevelopedprimarilyinhigh‐traffictouristdestinations(e.g.St.Jacobs,NiagaraFalls)orinlocationswithgoodhighwayaccessonawelltravelledroute(e.g.Cookstown).InOntario,thefirstoutletcentreinSt.Jacobsopenedin1994.Onlyonenewoutlet

centrehasbeendevelopedoverthepast10years.Intotal,therearecurrentlysevenoutletcentres,includingDixieOutletMallwhichincludesamixofoutletretailers,off‐priceretailers,andlargeformatstores.

InCanada,unlikeintheUS,theoutletcentreconcepthasbeenslowtoemergeandhasfocusedontheOntarioandQuebecmarkets.InOntario,anumberofnewoutletcentresareplanned,includingtheexpansionofexistingoutletcentres(e.g.CookstownOutletMall).MostoftheexistingnewretaildevelopmentformatsinCanada,suchaspowercentres,havebeenmodeledaftertheUSexperience.ThenewoutletcentresplannedinCanadaareexpectedtofollowtheUStrendsandbesimilarinformattothenewopen‐airUScentres.ThemajorityofthetenantsinthenewCanadianoutletcentresarealsoexpectedtobeU.S.basedtenantsnewtotheCanadianmarket.

InMarch2011,RioCanRealEstateInvestmentTrust("RioCan")andTangerFactoryOutletCenters,Inc.("Tanger"),throughtheirexclusivejointventure,enteredintoapurchaseandsaleagreementtoacquirea35acreparceloflandtobuildthefirstTangerOutletCenterintheGreaterTorontoArea("GTA").ThesiteforTanger’sfirstfactoryoutletwillbeHaltonHills,onHighway401attheJamesSnowParkwayinterchange.Theprojectisscheduledtostartinthefourthquarterof2011andbereadyforanApril2013opening.AnotherTanger/RioCanoutletisalsoplannedforKanataandCookstown(expansionofanexistingoutletcentre).AccordingtoICSCinformation,thetenantmixfortheTangercentreswillbefocusedonleadingdesignerandbrand‐namemanufacturers. Americanbrandswillmakeupabout80%ofthetenantsatthecentre,andthebalancewillbeCanadian.

Theconcept,designandmerchandisingoftheTanger’sOntariooutletcentreswillbesimilartothosewithintheTangerportfolioofoutletcentresintheU.S.Thecentresareexpectedtoincludeabout350,000squarefeetofbrandedfactoryoutletretailersfromtheU.S.andCanadaofferingconsumersauniqueopportunitytopurchasemerchandisedirectlyfromleadingdesignerandbrandnamemanufacturersat

Cookstown Outlet Mall 

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asubstantialsavings.Itisalsotheintentionofthejointventuretodevelopasmanyas10to15outletcentresinlargerurbanmarketsandtouristareasacrossCanada,overafivetosevenyearperiod.

FollowingtheRioCan/Tangerannouncement,inMay2011,Simon’sPropertyGroupandCallowayRealEstateInvestmentTrustannouncedthesigningofaletterofintenttodevelopthefirstPremiumOutletCenter®inCanada.ThecentrewillalsobelocatedintheTownofHaltonHills,Ontario,just15minutesoutsideofToronto.TheHaltonHillssite,locatedatHighway401andTrafalgarRoad,isjust5kilometreseastoftheTangersite.Constructionisexpectedtobegininthespringof2012.

Otheroutletcentresplannedincludea700,000squarefootcentreinNiagara‐on‐the‐LaketobedevelopedbyIvanhoeCambridge.

6.4 FOREIGNRETAILERS–THEUSINVASION

TheAmericanretailinvasioncontinues.CanadaisinthemidstofalargewaveofU.S.retailerslookingtosetupshophere,joiningrecentarrivalssuchasCrate&Barrel,Marshalls,J.CrewandVictoriaSecret.WiththerecentannouncementofTarget’sarrivalinCanada,settoopen135storesby2013throughtheacquisitionofZellersleases,thetrendisexpectedtoaccelerate.

Withtheirowneconomystagnant,severalotherUSretailersarealsoevaluatingopportunitiesinCanada.AnalystsarepredictingthatanumberofU.S.retailers,includingDick’sSportingGoods,Macy’s,Nordstrom,Kohl’sandJCPenny,arealsoontheirway. ForU.S.retailers,CanadaisconsideredtheperfecttestmarketandrepresentsalogicalnextmovenowthattheeconomicconditionsinCanadianarefavourable.Canada’smainlyEnglish–speakingpopulation,itscloseproximitytoexistingsupplychains,andthefactthatconsumersalreadyknowU.Sbrands,haveluredU.S.interests.SomeU.S.retailersarelookingforopportunitiestoentertheCanadianmarketquicklyandeasilythroughacquisition(ashasbeenthecasewithTarget,Walmart)ratherthanastore‐by‐storeexpansion.AlthoughmostU.S.retailersenteringCanadahavebeensuccessful(e.g.Costco,HomeDepot),themostnotablecasualtywasSam’sClub,whichhadafiveyearruninCanadabutcouldnotcompetewithCostcowhorampeduptheirexpansionplans.

ThearrivalofU.S.retailerswillresultinmorechoicesforCanadianconsumersandforshoppingcentredevelopers,however,theincreasedcompetitioncouldimpactsomeCanadianretailerswhonodoubtwillneedtore‐examinetheirbusinessstrategiestosurviveandthrive.CanadianretailersarealreadypreparingforthearrivalofTarget.CanadianTireisrampinguptheirmarketingcampaignwiththeir“BringitOn”sloganandlikeotherretailers,includingWalmart,areinvestinginnewlocationsandrenovatingexistingstorestoestablishmarketposition.

TheimpactofTargetmaynotcauseasignificantgeographicshiftinexpendituresintheurbanportionsoftheGTAbecausethechainwillberolledoutatexistingretaillocationsinmostcommunities.Forexample,therewillbetwoTargetstoresopeninginBurlington,whileatthe

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sametime,Targetwillbeopeningstoresinneighbouringcommunities,includingOakvilleandWaterdown.However,inthatTargetstoresareexpectedtogeneratemultipletimesthesalesgeneratedbytheformerZellerstenants,therewilllikelybesometransfersfromotherdepartmentstores,supermarkets,andspecialtyretailers.

ItshouldalsobenotedthatinadditiontotheinfluxofUSandotherforeignretailerstoCanada,thereareanumberofmajorCanadianownedstoresthatalsohaveexpansionplansthatwillincreasecompetition.Examplesinclude:

LaMaisonSimons,amajorQuebec‐basedfashionretailerwhoisplanningonopening12storesinEnglishCanadainthefuture,includinglocationsintheTorontomarketinthe100,000squarefoot+/‐range.

SAIL,anotherQuebec‐basedoutdoorssuperstorewithstoresinthe70,000squarefootrange,whichrecentlyopenedinBurlington.

6.5 BLURRINGOFTHERETAILHIERARCHY

ThetraditionalretailhierarchyevolvedfromWalterChristaller’s“centralplacetheory”in1930whichreliedontheconceptsofthresholdandrange.Theresultwasasystemofcentresofvarioussizesthatemergedwitheachcentresupplyingparticulartypesofgoodsforminglevelsofahierarchy.ThishierarchyisevidentinBurlington.InmunicipalitiesacrossCanada,however,thereisablurringofthetraditionalretailhierarchy.Theretailhierarchyisbeingunderminedbyanumberoffactors,includingchangesinconsumerwants/needs,andthefactthatpeoplearelessconstrainedtoshopneartheirhome.Thegradualprogressionofchangesinretailformatshasalsoalteredtheroleandfunctionofexistingandplannedcommercialareasandtheretailhierarchy.

Althoughdistancetravelledisstillanimportantfactorinaperson’sdecisionofwheretoshop,peoplewilltravelfurthertoshopatacentrewhichfulfilstheirneedsandentertainsthem.Consumersdonotnecessarilyhaveanunbridledloyaltytoalocalcentreorspecificstorewheretheyshop.Intoday’smobilesociety,peoplecanandwilldrivetomoredistantlocationsiftheyperceivethattheywillbenefitfromlowerprices,betterproductselectionandagreatchoiceofmerchandise.Thisresultsinabreakdownofthetraditionalretailhierarchywherepeoplewouldgototheirneareststore.Thefactthatshoppingisalsomoreofaleisureactivityandnotanecessityalsounderminestheretailhierarchy.

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Shoppingcentres,particularlyinthemiddlerangesofthehierarchy(i.e.communityandneighbourhoodscaleshoppingareas)arealsofindingitincreasinglydifficulttocompetewithpowercentresandbigboxretailers.AlocalexampleisApplebyMall,aformersmallscaleenclosedcentre,which“de‐malled”tomoreeffectivelycompetewithitsbigboxcompetition.

6.6 NON‐STORERETAILING

WiththebirthoftheInternetin1993cameE‐commerceoron‐lineshoppingfromthecomfortofyourhome.ForCanadianconsumers,thevalueofinternetshoppingcomprised$15billionin2009,comparedtoalmost$8billionin2005.AlthoughE‐commercecontinuestogrow,itstillrepresentsonlyasmallportionoftotalretailtrade($415millionin2009inCanada).Itisexpectedthatasyounger,Internet‐savvycustomersmatureandInternet‐usagebecomesmorewidespreadovertimeamongconsumersofallages,E‐commercewillbecomeincreasinglyrelevant.However,itwillnotreplaceshoppinginallstores–peoplewillcontinuetoseeshoppinginstoresasanenjoyablesocialevent.AccordingtoaStatisticsCanadasurvey,themostcommontypesofonlineshoppingcontinuetobetravelservices;entertainmentproductssuchasconcerttickets;booksandmagazines;andclothing,jewelleryandaccessories.

StatisticsCanadaindicatesthattheInternethasbecomeasupplementtotraditionalretailshoppingmorethanasubstituteformanyCanadians.Many“brickandmortar”storesalsonowprovideon‐lineshopping.

BasedonthesurveysconductedbyurbanMetricsinBurlington,some22%oftelephonesurveyrespondentsand43%ofon‐linesurveyrespondentsmadeinternetpurchasesoverthepastmonth.Themostpopularpurchaserswereretailitemsincludingbooks,movies,musicandothermerchandise,whereasticketsandothertravelrelatedservicesaccountedforthegreatestvalueofonlineexpenditures.

In2009,StatisticsCanadadataindicatesthat52%ofCanadianswentonlineto"windowshop,"thatis,toresearchorbrowseproducts,upfrom43%in2007.Amongallwindowshoppersin2009,69%reportedsubsequentlymakingapurchasedirectlyfromastore,upfrom64%in2007.TheInternetcomplementstraditionalretailforcertaincategoriessuchasconsumerelectronics(camerasandDVDplayers),appliancesandfurniture,aswellasclothing,jewelleryandaccessories.The“window”shoppersaretypicallythosethatalsorefrainfrombuyingonlineduetosecurityandprivacyconcernsortheinabilitytotouchandfeelproducts.

InadditiontoInternetshopping,homeshoppingthroughcataloguescontinuestoexpand.Therearehundredsofcompanies,manyofwhichareUSAbased,whichprovidecataloguesfortelephoneoron‐lineshopping(e.g.LLBean,LandsEnd,Avon,Sears).CanadaPostispromotingBorderfree™forbarrier‐freeandhasslefreeshoppingbypartneringwithinternationalcompaniesinanefforttosimplifyshippingprocedures.Mostofthesecompanieshavecatalogues.

Furthermore,itislikelythatincreasedaccesstodigitaltelevisionwillleadtomorepurchasesbeingmadethroughinteractivesystems.

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While,ingeneral,internetshoppinghashadamarginalimpactonbricksandmortarretailing,ithashitanumberofsectorsveryhard,including:books,video,music,andcomputersoftware.Thisisevidencedbyanumberofrecentmajorbankruptciesandstoreclosures,including:BlockbusterVideo,HMV(intheUK),andBordersbookstoresintheUS,amongothers.

6.7 ACTIVE/TRANSITORIENTEDCOMMERCIALDEVELOPMENT

InrecentyearsplanningacrossOntariohascometorecognizethebenefitsofco‐ordinatingtransitandcommercialdevelopment.CertainlyBurlingtonhaspoliciestoensurethatmajorretaildevelopmentisaccessiblebyTransitandallofitsmajorshoppingdestinationsareonbusroutes.Inaddition,theBurlingtonOfficialPlanalsohaspoliciesinplacetoencouragemixed‐usedevelopmentarounditsGOrailstations.Inpart,inresponsetoProvincialGrowthPlanPolicies,municipalitieshavesoughttointensifydevelopmentaroundtransitnodes.BurlingtonishasalsobeenallocatedtwoProvinciallydesignatedMobilityHubs,whichwillseetheconvergenceofmultipletransitservices.

Generallyspeakingretailonitsownisnotheavilyinfluencedbytransit,althoughitcanrepresentanimportantelementofsuccessfulmixeduseareas.Vibrantretaildestinationshelptosupporthighdensityresidentialandofficedevelopmentaroundmajortransitterminals.Oneofthemostsuccessfultransit‐orienteddevelopmentsinCanadaisBurnaby’sMetrotownCentre,whichincludesthreeadjacentshoppingcentrestogetherwithofficesandresidentialtowersconnectedtotheVancouverSkyTrainsystem.

Thistrendhasbeensuccessfulinareaswheretherehasbeensignificantinvestmentbygovernmentsinurbantransitsystems,whichinturn,hasledtoplanningpoliciesandincentivestoencouragehighdensitydevelopmentsaroundtransitnodes.Thepreviouslystrongsuburbanofficemarketandnowstronghighdensityresidentialmarkethasfacilitatedtransit‐orienteddevelopmentatstrategicnodes.

Historically,transit‐orienteddevelopmenthasoccurredatsome,butnotallnodesalongmajortransitroutes.Plannersmustrecognizethemarketforhighdensitydevelopmentisfiniteandbecarefultoensurethatpoliciesareconsistentwiththequantumofdemand.Officeusesaremostinfluencedbytransit,whichatthesametime,arethemostdifficulttodevelopduetolimiteddemandandcompetitionfromlowcostbusinessparksites.Itwillbeimportanttoreservetheprimesitesadjacenttotransitstationsforthehighestdensityofficeuses.Retailusesshouldhaveaccesstoappropriateamountsofparkingtosupplementthetransitmarket.

Metrotown Centre and Vancouver’s SkyTrain 

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Inaddition,totransitorienteddevelopment,morerecentlyjurisdictionsacrosstheProvincehavefocusedonactivetransportationalternativesasameansofencouraginghealthiercommunities.Thisinvolvesthedesignof“completestreets”toensurethatplannersandengineersdesignstreetsforallmannerofroadusers,includingpedestrians,cyclistsandtransitusers,inadditiontodrivers.Keytothisstrategyisthedevelopmentofintegratedpedestrianandcyclingnetworks.

Theintegrationofcommercialdevelopmentaspartofanactivetransportationstrategyisstillinitsinfancy.Whilemanymunicipalitieshavedevelopedpolicieswhichrequireorencouragestreetrelatedretailingatstrategiclocationsandrequirecertainbusinessestoincorporatebikelockingracksintotheirproperties,mostmunicipalitieshaveyettoaddressissuessuchasthedesignofbike/trailnetworkstointegrateretaildestinationsandthecreationofpoliciestoencouragesafeandfriendlycycling/pedestrianaccesstoandwithinretaildevelopments.

6.8 SUMMARY

Theretailindustryanditsbuiltformaredynamic–evolvingandchangingtoconsumerpreferences,lifestylesandnewinnovations.Basedonourresearch,theretaillandscapeisexpectedtocontinuetoevolvewiththeadditionofoutletcentresandtheintegrationofpowercentres,mallsandlifestylecentresintohybridmixed‐usedevelopmentsthatwillbedifferentiatedfromeachothertosomeextentthroughstyle,architectureandtheneedsofthecommunity.

Theprinciplesofnewurbanism,sustainabilityandthefocusonpublicspaceswillalsocontinuetoinfluenceretaildevelopmentinthefuture,whilebetteraccommodatingchangingmarketconditions.Thearchitectureanddesignofretailspacewillnodoubtcontinuetoevolvewiththecreationofmoremeaningfulandmemorablespacesthathaveafeelingofcommunityorsenseofplace.

AlthoughthepotentialforwidespreaddevelopmentofthemoretraditionallifestylecentresfoundintheUSisunlikelytooccurinCanada,therewillbemoredevelopmentswhichincorporatelifestylecomponents,includingredevelopmentofexistingshoppingcentres/powercentres,theadditionofmoredesignelements,including“main‐street”andtowncentreinitiatives,andthecombinationofmixed‐uses(i.e.retail,office,residential)recognizingtrendsfornewurbanismandsmartgrowthinitiatives.Largeroutletcentres,forthevalueseekingconsumer,arealsoexpectedtoemergeinCanada,includingtheTorontoarea.

Theshiftingagecohortsareexpectedtofuelfuturechangesintheretaillandscape.Asthelarge“BabyBoom”generationages,itisexpectedthatopportunitiesformorenichelifestyledevelopmentswillemerge.AsindicatedbytheCSCA,themassmiddle‐groundconsumermaystarttoexpectmorefrom

LIVE WORK

SHOP

LIVE WORK

SHOP

Traditional Suburban Model

Smart Growth/Complete Community Model

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theirtraditionalpowercentreshoppingexperience,whichisalreadyevidentintheincreasedadditionoffashionandrestauranttenantsinpowercentresandhybridlifestylecentres.

Thedemandfordeveloperstocreateuniqueformatsandtosatisfytheneedsofconsumerswithuniquetenantsishavingapositiveimpactontheretaillandscape.Retailersareintroducingadditionalconceptsinordertoremaincompetitiveinthemarketplace.WithawaveofU.S.retailersexpectedtolaunchinCanada,theretaillandscapewillcontinuetoevolve.

Whetheritismixed‐uselifestyleortowncentredevelopmentswithwalkableenvironments,reintegratingretailspaceintodowntowns(i.e.theevolutionfromsuburbantourban),orredevelopingobsoleteprojectsasmoreinnovativeonesemerge,densificationandmixed‐usedevelopmentisdefinitelythenextwaveofretaildevelopmentthatsupportsthesmartgrowth/completecommunitymodelunderlyingcommunityplanningtoday.

TheGrowthPlanfortheGreaterGoldenHorseshoeembracestheneedformixed‐usedevelopmentandstrengtheningcoreareas.TheGrowthPlanaimsto,amongotherthings,revitalizedowntownstobecomevibrantandconvenientcentres,andtocreatecompletecommunitiesthatoffermoreoptionsforliving,working,shoppingandplaying.

GiventhetrendsandprovincialGrowthPlanpolicies,thereisthepotentialorfutureopportunityforcommercialcentres/nodesinClaringtontocombineretailwithoffice,residential,andcommunityusestothebenefitoftheneighbourhoodandcommunity.Neighbourhoodretailing,inparticular,isconsideredimportantforprovidingeverydaygoodsandservicestoresidentsaswellasforprovidingasenseofplaceandcontributingtocompletecommunities.

Thetraditionalsuburbanmodelcreatedaseparationbetweenwherepeoplelivefromwheretheyworkandshop.Thispatternofgrowthisseenasresultinginanincreasedneedforautomobiletravelandcontributestohigherenergyconsumption,decliningairqualityandpublichealth.Assuchitwillbeimportantthatthereareappropriatestrategiestoprovidefornewmulti‐purposeretailcentresandforredevelopingorreinventingexistingcommercialcentresanddistrictsintomixed‐usenodeswithalternativetransportationinmind,includingcreatingpublicgatheringplaces,andintegratinghousingandemploymentuses,whereappropriate,tocreatecompletecommunitiesandachieveamorebalancedapproachtogrowth.

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7 BURLINGTONRESIDENTSRETAILDESIRESANDPREFERENCES

TheinformationpresentedinSection5ofthisreportprovidedasummaryoftheresultsofouronlineandtelephoneconsumersurveyresearch;specificallyasitrelatedtoBurlingtonresidents’expenditurepatternsbylocationandstoretype.Inadditiontoquestionsregardingrecentretailexpenditures,thesesurveysalsoincludedaseriesofquestionsregardinglocalresidents’shoppinghabitsandtheirperceptionsofBurlington’sexistingretailfacilities.Inparticular,thesenon‐expenditurequestionsrelatedtothetypeandformatofretailstoresthatcurrentlyexistintheCity,aswellaslocalresidents’perceptionsofcurrentshoppingopportunitiesinDowntownBurlington.

Thefollowingprovidesabriefoverviewoftheresultsofthesetypesofsurveyquestions.

7.1 BURLINGTONRESIDENTS’PERCEPTIONSOFBURLINGTONSHOPPINGFACILITIES

Thequestion“HowwouldyoudescribethefollowingintermsoftheiravailabilitytoyouintheCityofBurlington”wasaskedtobetterunderstandhowresidentsfeltaboutthedifferenttypesofretailwithintheCity,aswellastheavailabilityofspecificstoreformats.Respondentswereaskedtorankeachofanumberofpre‐identifiedstoretypes/formatsonascaleof1to3(‘1’being“needmore”and‘3’being“toomany”).TheresultsofthesequestionsaresummarizedinFigures7‐1and7‐2.

Overall,theresultsindicatethatthemajorityofresidentsgenerallyfeltthattherewasjusttherightamountofretailfacilitiesineachoftheidentifiedstoretypesandformats.Itisinterestingtonote,however,thatupwardsof28%and21%ofrespondentsfeltthattherewastoomanyFastFoodRestaurantsandBigBoxretailintheCity,respectively.Similarly,approximately33%,23%and22%ofrespondentsindicatedthattheCitywouldbenefitfrommorePedestrianRetailAreas,RetailAccessiblebyTransitandConvenience/NeighbourhoodScaleRetailers,respectively.

FIGURE 7‐1: AVAILABILITY OF EXISTING RETAIL FACILITIES BY STORE FORMAT, CITY OF BURLINGTON 

 

SOURCE: urbanMetrics. 

Need More Just Right Too Many No ResponseLarge Format (“Big‐Box”) Stores  6.9% 70.4% 21.3% 1.4%Enclosed Shopping Malls  14.9% 81.0% 3.4% 0.8%Convenience/Neighbourhood Scale Retailers 21.6% 70.2% 5.8% 2.4%Pedestrian Retail Areas (boutique or "main‐street" shopping) 33.0% 59.8% 4.3% 2.9%Retail Accessible by Transit  23.2% 68.6% 1.6% 6.6%

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FIGURE 7‐2: AVAILABILITY OF EXISTING RETAIL FACILITIES BY STORE TYPE, CITY OF BURLINGTON 

 

SOURCE: urbanMetrics. 

7.2 BURLINGTONRESIDENTS’PERCEPTIONSOFDOWNTOWNBURLINGTON

ResidentsofBurlingtonwhocompletedtheonline/telephoneconsumersurveyswerealsoaskedaseriesofquestionsthatrelatedspecificallytotheiruseandperceptionofvariousaspectsoftheCity’scommercialcore.Forexample,assummarizedinFigures7‐3and7‐4,respondentswereaskedtoindicatethefrequencyatwhichtheyvisitDowntownBurlingtontoshopandtheirtypicalmethodoftravelwhendoingso.Asshown,themajorityofBurlingtonresidentsvisitDowntownBurlingtonlessthanonceaweek.Infact,approximatelyhalfofsurveyrespondentsindicatedthattheyvisitedDowntownBurlingtontoshoplessthanonceamonth,ifever.Thesurveyresultsalsosuggestasimilarvisitationpatternduringtheevening,howeveritisimportanttonotethatalargeportionofrespondents(19.7%)didnotprovidearesponseforthisquestion.

FIGURE 7‐3: FREQUENCY OF VISITS TO DOWNTOWN BURLINGTON, DAY & EVENING 

SOURCE: urbanMetrics. 

Need More Just Right Too Many No ResponseDepartment Stores 9.3% 81.4% 8.6% 0.6%Specialty Clothing Stores 18.1% 70.4% 9.4% 2.1%Home Furnishings Stores 12.2% 78.4% 7.5% 1.9%Full‐Service Restaur 15.2% 74.9% 7.8% 2.1%Fast Food Restaurants 3.7% 66.2% 28.5% 1.6%Supermarkets 13.6% 80.2% 5.4% 0.8%Specialty Food Stores  30.2% 65.3% 1.6% 2.9%

Shopping (Day) EveningOnce a week 12.0% 8.8%More than once a week 14.6% 8.5%1‐3 times per month 22.7% 18.7%Less than once a month 31.0% 32.6%Never 18.6% 11.7%No Response 1.1% 19.7%

Reason/Time of VisitFrequency of Visit

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FIGURE 7‐4: METHOD OF TRAVEL TO DOWNTOWN BURLINGTON 

SOURCE: urbanMetrics. 

OfthoseindividualsthatdidvisitDowntownBurlington,theoverwhelmingmajoritytravelledtherebyautomobile.AssummarizedinFigure7‐4,forexample,morethanthreequartersofrespondents(77.3%)travelledbycar,whileatotalofonly18.6%indicatedthattheytypicallywalked,tookpublictransitorcycledwhenvisitingthearea.

Similarly,whenaskedabouttheirsatisfactionwithvariousaspectsofparkinginDowntownBurlington,themajorityofBurlingtonresidentsagreedthatparkingwasadequate,convenientandreasonablypriced.Itisimportanttonote,however,thatalargeportion(between35.7%and48.3%)didnotsharethisopinionandweregenerallydissatisfiedwithparkinginthearea.

Figure7‐5illustratesthedistributionofrespondentsthatindicatedeither‘yes’or‘no’inregardstotheirsatisfactionwithparkinginDowntownBurlingtonintermsofitsadequacy,convenienceandaffordability.

77.3%

13.0%

4.3%

1.3%

0.5%

1.6%

2.1%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%

Car / Motorcycle

Walk

Public Transit

Bicycle

Taxi

Other

No Response

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FIGURE 7‐5: SATISFACTION WITH DOWNTOWN PARKING (ADEQUACY, CONVIENCE & AFFORDABILITY) 

SOURCE: urbanMetrics. 

Intermsofsurveyrespondents’perceptionofactualretailandservicecommercialfacilitieslocatedinDowntownBurlington,Figure7‐6providesasummaryoftheresultsofasimilarquestiontothosedescribedearlierinSection7.1ofthisreport.Specifically,thequestion“HowwouldyoudescribethefollowingintermsoftheiravailabilitytoyouinDowntownBurlington”wasaskedtobetterunderstandhowresidentsfeltaboutthevarioustypesofretailandservicefacilitiesthatalreadyexistinthisarea.Similartoresidents’feelingsabouttheavailabilityofstoretypesCity‐wide,respondentsgenerallyindicatedthattherewasjusttherightamountofeachstoretype.Interestingly,however,approximatelyonethirdofrespondentsindicatedthattheyfeltthedowntownneededmorefoodstoreoptions.Forexample,approximately30%and34%ofresidentssurveyedsuggestedthatmoreSupermarketsandSpecialtyFoodStoreswereneeded,respectively.

Finally,respondentswerealsoaskedabouthowimportantitwasthatDowntownBurlingtonperformsavarietyofdifferentfunctionswithinthecontextoftheCityandbeyond(basedonascalefrom1–10,where10wasveryimportant).AsillustratedinFigure7‐7,surveyrespondentsfeltthatitwasveryimportantthatthedowntownserveasaplaceforvariouscultural,socialandrecreationalactivities,whereasitsroleasaneighbourhoodandregionalshoppingdestinationwasgenerallyseenassecondary.

49.4% 54.1%60.5%

48.3% 43.4% 35.7%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Adequate Convenient Reasonably Priced

No Response

No

Yes

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FIGURE 7‐6: AVAILABILITY OF EXISTING RETAIL FACILITIES BY STORE TYPE, DOWNTOWN BURLINGTON 

SOURCE: urbanMetrics. 

FIGURE 7‐7: IMPORTANCE OF VARIOUS DOWNTOWN FUNCTIONS TO BURLINGTON RESIDENTS (OUT OF 10) 

 SOURCE: urbanMetrics.

Need More Just Right Too Many No ResponseDepartment Stores 17.1% 72.8% 4.8% 5.3%Specialty Clothing Stores 20.5% 67.8% 6.2% 5.4%Home Furnishings Stores 14.4% 75.2% 4.0% 6.4%Full‐Service Restaur 17.1% 73.4% 5.6% 3.8%Fast Food Restaurants 8.5% 73.0% 13.8% 4.8%Supermarkets 29.6% 63.5% 1.9% 5.0%Specialty Food Stores  34.4% 57.8% 1.8% 6.1%

8.27 

7.75 

7.61 

7.39 

7.16 

7.15 

6.93 

6.01 

5.64 

‐ 1.00  2.00  3.00  4.00  5.00  6.00  7.00  8.00  9.00 

A place for the City's Festivals

A place to take out‐of‐town visitors

The cultural centre for the City

A place to enjoy recreation and leisure activities

A place for people to live

A place to meet friends

A place for people to work and learn

A neighbourhood destination to buy daily/weekly retail items

A major shopping destination for people across the region

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Overall,theresultsoftheonline/telephoneconsumersurveysthatrelatetoDowntownBurlingtonrepresentonlyaslightdeparturefromtheresultsofsimilarquestionsthatwereaskedduringtheon‐streetinterceptsurveysundertakenwithexistingpatronsofDowntownBurlington.Forexample,althoughvisitationlevelsandsatisfactionwithvariousaspectsofparkingweregenerallyloweramongresidentsfromacrosstheCity,therewerestrongsimilaritiesinthefeedbackobtainedfrombothsampleswithregardstotheirsatisfactionwiththetypeofretailfacilitiesavailableindowntownandthevariousrolesthattheyfeltitshouldserve.Inparticular,itisinterestingtonotethatrespondentsfromboththeonline/telephonesurveysandon‐streetinterceptsurveysidentifiedfood‐storeretailingassomethingthatthedowntownneededmoreof.Similarly,respondentsfrombothsurveyssharedtheopinionthatDowntownBurlingtonservesasanimportantcultural,socialandentertainmentcentre,whereasitsroleasaneighbourhoodandregionalshoppingdestinationwasofsecondaryimportance.

Thedetailedresultsoftheon‐streetinterceptsurveys–aswellasvariousotherresearchandanalysesrelatingtothedowntown–havebeensummarizedinaseparatereportpreparedbyurbanMetricsaspartoftheCity’sbroaderOfficialPlanReviewCommercialStrategyStudy.ThefollowingsectionofthisreportprovidesasummaryofthekeyfindingsandconclusionsfromthisearlierInterimCommercialStrategyDiscussionPaperonDowntownBurlington.

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8 ROLEOFDOWNTOWNBURLINGTON

Priortothecompletionofthiscommercialmarketstudy,urbanMetricspreparedanInterimCommercialStrategyDiscussionPaper,whichsummarizedtheresultsofvariouspreliminaryresearchthatrelatedspecificallytoDowntownBurlington.TheresearchandanalysispresentedinthisdiscussionpaperrepresentedaseparatecomponentoftheCityofBurlington’sbroaderOfficialPlanReviewCommercialStrategyStudy,whichwasspecificallyintendedtoinformtheCity’sDowntownTaskGroupastothecurrentstateofDowntownBurlington;thevariousfunctionsitserves;andhowwellitiscurrentlymeetingtheneedsofCityresidents,amongotherthings.

TheInterimCommercialStrategyDiscussionPaperprovidedadetailedsummaryofourresearchfindingsonthedowntown,includingtheresultsofadetailedcommercialinventoryofretail/servicecommercialspace;areviewofrelevantofficecommercialspace;identificationofpotentialfuturedevelopmentsites;ananalysisofforecastpopulationandemploymentgrowth;aswellastheresultsofon‐streetinterceptsurveysconductedwithpatronsofthedowntown,plusapublicworkshopheldwithsome130localresidents,businessownersandstakeholdersonNovember7,2012attheBurlingtonArtsCentre.

Forthepurposesofthisproject,“DowntownBurlington”hasbeendefinedastheareacenteredonBrantStreet,generallyextendingfromLakeOntariointhesouthtoFairviewStreetinthenorth;betweentheQueenElizabethWay(QEW)andSmithAvenueinthewestandeast,respectively.Figure8‐2providesanillustrationofthegeographicextentofthedowntownarea.

BasedontheinformationpresentedintheInterimCommercialStrategyDiscussionPaper,thefollowingprovidesabriefoverviewofourkeyresearchfindingsandconclusionsrelatingtothecurrentroleandstateofDowntownBurlington,whichservesasanintegralcomponentofthecurrentcommercialsysteminBurlington:

BasedontheresultsofadetailedinventoryoftheretailandservicecommercialspacelocatedinDowntownBurlingtoninOctober2012,theCity’scorecurrentlycontainsoveronemillionsquarefeetofretail/servicecommercialspace.BasedontheinventoryinformationpresentedinSection3ofthisreport,thisrepresentsapproximatelyonetenthofthetotalcommercialspacelocatedintheentireCityofBurlington.

Morethantwothirds(69.3%)ofthecommercialspaceinDowntownBurlingtoniscurrentlytenantedbyservice‐basedcommercialfacilities,suchasBanks,FoodServices&DrinkingPlaces,PersonalCareServicesandHealthCareservicefacilities.Oftheremainingretailcommercialspacelocatedinthedowntown,themajorityiscomprisedbyClothing&AccessoriesandFurniture,HomeFurnishings&Electronicsstores,asistypicalofmostcomparabledowntownshoppingdistricts.

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ThecurrentcommercialvacancyrateinDowntownBurlingtonis11.2%.Althoughthisisarelativelyhighrate–with“typical”or“normal”ratesrangingbetween5.0%and8.0%‐itisimportanttonotethatmostoftheincludedvacantspaceisconcentratedinanumberofagingcommercialplazas,someofwhichareslatedforredevelopment(e.g.,VillageSquare,TudorSquareandBurlingtonSquarePlaza).Overall,DowntownBurlingtonhasveryhealthyvacancyratesinprimeareas.

DowntownBurlingtoncurrentlycontainsawiderangeoflandusesandservesavarietyofdifferentfunctions;bothlocallyandwithinthecontextoftheCityasawhole.Forexample,inadditiontoservingasakeyneighbourhoodandtouristshoppingdestination,thedowntownservesasanimportantplaceforWorking&Learning,Living,Playing,CommunityActivitiesandTransportation.Infact,basedontheresultsofon‐streetinterceptsurveysundertakenwithpatronsoftheDowntown,themajorityofrespondentsindicatedthattheyvisitedthecoreforreasonsotherthantoshop.Figure8‐1providesasummaryofthetopreasonsforvisitingamongsurveyrespondents.

Burlington’sUrbanGrowthCentre–whichgenerallycorrespondstotheDowntownBurlingtonareaidentifiedinFigure8‐2–containedatotalofsome8,400residentsin2006.Thisareaalsosupportedatotalofsome5,600employeesatthistime.BasedontheintensificationtargetssetoutintheProvince’sGrowthPlan,thedowntownisexpectedtoexperiencepopulationandemploymentgrowthofapproximately9,400by2031.

AssummarizedinSection4.1ofthisreport,themajorityofpatronsofDowntownBurlingtonoriginatefromwithintheCityofBurlington;andparticularlyfromwithinarelativelyshortdistanceofthecore.Basedontheresultsoftheon‐streetinterceptsurveys,forexample,approximately69%ofrespondentscurrentlyresideinthesouthernportionofBurlington(i.e.,southoftheQueenElizabethWayandHighway403).

Basedonthefeedbackobtainedfromlocalresidents,employees,andothervisitorstothedowntownduringthepublicconsultationevent,aswellastheresultsoftheon‐streetinterceptsurveys,itisevidentthatthereisdemandforadditionalneighbourhood‐

Live Downtown

7526%

Work Downtown

4515%

Shopping3813%

Appointment3612%

Dining269%

All Other7225%

FIGURE 8‐1: REASONS FOR VISITING DOWNTOWN BURLINGTON, ON‐STREET INTERCEPT SURVEYS 

SOURCE: urbanMetrics inc., based on the results of on‐street intercept surveys with patrons of Downtown Burlington. 

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servingretailandservicefacilitiesinDowntownBurlington.Inparticular,anoverwhelmingnumberofsurveyrespondentsandworkshopparticipantsindicatedthattheywouldliketoseemorefood‐storeretailersinthedowntown,includingspecialtyfoodstores(e.g.,butchers,fishmarkets,bakeries,gourmetfoodshops,freshproduce/fruitstores,organic/healthfoodstoresandoptionsforvegans/vegetarians/gluten‐freeshoppers);asecondsupermarket/grocerystore;andaregularfarmer’smarket.Similarly,otherneighbourhood‐orientedretailestablishmentsthatweredesiredamongrespondentsandparticipantsincludedalocalhardwarestoreandnewpharmacies/drugstores.

Overall,theresultsofourresearchindicatethatDowntownBurlingtoniscurrentlyoperatingasamulti‐functionalcorewithstrengthinanumberofdifferentareas.Allofthesestrengths–includingthescaleofthecommercialcore;lowvacancyratesinprimeareas;recentresidentialdevelopmentactivityandinterest;publicsectorinvestmentinthedowntownandwaterfront;andthecontinuedfocusoncivicevents–allsupportthearea’svibrancy.

 

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FIGURE 8‐2: MAP OF DOWNTOWN BURLINGTON 

SOURCE: urbanMetrics inc. 

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8.1 DOWNTOWNTRADEAREA

ThefollowingprovidesanoverviewofthegeographicdistributionofpatronsofDowntownBurlington,basedonpostalcodeinformationobtaineddirectlyfromrespondentswhoparticipatedintheon‐streetinterceptsurveys14.

AssummarizedinFigure8‐3,approximately80%oftherespondentssurveyedoriginatedfromwithintheCityofBurlington.Infact,themajorityoftheindividualssurveyed(69%)currentlyresideinthesouthernportionofBurlington(i.e.,southoftheQueenElizabethWay(QEW)andHighway403).

FIGURE 8‐3:  DISTRIBUTION OF DOWNTOWN BURLINGTON VISITORS 

Location/Community Number of Survey 

Respondents % of Total 

City of Burlington (South of QEW/403)  201 68.8%

City of Burlington (North of QEW 403)  31 10.6%

TOTAL CITY OF BURLINGTON  232 79.5%

Town of Oakville  9 3.1%

City of Hamilton  31 10.6%

All Other Locations  20 6.8%

TOTAL OTHER LOCATIONS  60 20.5%

TOTAL ALL RESPONDENTS  292 100.0%

14Thistypeofsurveymyslightlyoverestimatethewalk‐inpopulationasitmaynotcapturepersonswhodrivedirectlytoapointoforigindowntownanddonottaketypicalpedestrianrouteswherethesurveyswereconducted.

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Asareference,in2002asimilarsurveyofdowntownshoppersindicatedthat70%livedindowntownBurlington,suggestingaslightcontractionofthetradearea.

Anadditional14%ofrespondentsoriginatedfromothernearbycommunities,including11%and3%fromvariouspartsofHamiltonandOakville,respectively

Figure8‐4illustratesthegeographicdistributionofpatronsofDowntownBurlington,basedontheresultsoftheon‐streetinterceptsurveys.ThisfigurehasbeenoverlaidwiththedowntownTradeAreaasdelineatedbyurbanMetricsbasedonthesurveysandcommercialinventory.WhilethemajorityofDowntownBurlingtonpatronsoriginatefromwithinarelativelyshortdistanceofthecore,itisalsoimportanttonotethatthedowntownattractsindividualsfromacrosstheCity;fromneighbouringcommunitiessuchasHamiltonandOakville,andfromasfarawayascommunitieslikeGuelphandMississauga.AsillustratedbyFigure8‐4,thePrimaryTradeAreaforthedowntown,whichwouldrepresentthesourceofthemostcustomersonconsistentandongoingbasis,hasbeendefinedastheareaeastofKingRoad,southof403/QEW,westofWalkersLineandnorthofthelake.TheSecondaryTradeAreahasbeendefinedasthebalanceoftheCityofBurlington.Asnotedpreviously,theCityortheentireTradeArearepresentssome80%ofcustomerorigins,whilethePrimaryTradeArearepresentssome63%ofdowntownvisitorswithapopulationof46,000.BasedonHaltonRegion’sBestPlanningestimates,thisisexpectedtoreach53,000by2031,largelythroughinfillandintensification.ThelargestshareofthisgrowthwouldoccurwithintheUrbanGrowthCentre.

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FIGURE 8‐4: DOWNTOWN BURLINGTON TRADE AREA 

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9 FUTUREWARRANTEDSPACEANALYSIS

Inthissection,wehaveevaluatedthemarketopportunityforFoodStoreRetail(FSR),Non‐FoodStoreRetail(NFSR)andselectedotherretailandservicespaceintheCityofBurlington.OurestimatesofwarrantedspaceforFSRandNFSRhavebeenbasedonaresidualanalysisapproach.Thisapproachisconsideredappropriateforlong‐termlanduseplanningasitdoesnotencroachonthesalesofexistingstoresinBurlingtontosupportadditionalspace.

ThefollowingsummarizesthemethodologyusedtocalculatethewarrantedFSRandNFSRspaceintheCity:

TheexistingexpendituresmadebyBurlingtonresidentsintheCityof“BurlingtonShare”wereestimatedbasedontheresultsofouronlineandtelephoneconsumersurveys.

ThefutureBurlingtonmarketshareswereforecastedoverthestudyperiod(2012to2031)basedonanestimateoftheopportunityforrecaptureofexpenditurescurrentlyleavingthecommunityandourknowledgeofexistingcommercialdevelopmentapplications.

ByapplyingtheBurlingtonmarketsharestotheavailableexpenditurepotentialdeterminedinSection4.5ofthisreport,theBurlingtonexpenditurepotentialfromBurlingtonresidentswascalculated.

Theresidualpotentialavailableorthenetadditionalexpendituregrowthoverthestudyperiodwascalculated.

Inflowsalesfromnon‐TradeArearesidentswereaddedtotheresidualpotentialtocalculatethetotaladditionalsalesvolumeavailabletonewBurlingtonretailfacilities.Inflowhasbeenestimatedbasedonourassumptionofhowmuchoftheexistingandproposedcommercialspaceisandwillbesupportedbynon‐TradeArearesidents.

ThewarrantedFSRandNFSRspacehasbeencalculatedbasedonexpectedsalesperformancelevelsappliedtothetotalsalesvolumeavailable.

Thefollowingsectionssummarizetheresultsofourwarrantedspaceanalyses,whichcanbeconsideredasageneralguidelineindeterminingfuturespaceneedsintheCityofBurlington.

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9.1 FOODSTORERETAILEXPENDITUREANALYSIS

Foodstoreretailincludessupermarkets,grocerystores,conveniencestoresandspecialtyfoodstores.BasedonourexpenditurecalculationsforTradeArearesidents,whichweredetailedinSection4ofthisreport,wehaveestimatedthefutureFSRspacewarrantedintheCityofBurlington.ThishasincludedestimatingtheCityofBurlingtonmarketshares,determiningtheresidualoradditionalexpenditurepotentialavailableinthemarketfromTradeArearesidents,evaluatingtheexistingsalesperformancelevelsoffoodsstoresinBurlington,andestimatinginflowsales.Thefollowingsummarizestheresultsofouranalysis.

9.1.1 CITYOFBURLINGTONSHARE

TheBurlingtonsharereferstothefoodstoreretailexpendituresofBurlingtonresidentsmadeintheCityofBurlington.Basedontheresultsfromtheonline/telephonesurvey,approximately93.4%ofPrimaryZoneresidents’foodstoreexpendituresarecurrentlymadeatretailfacilitieslocatedintheCityofBurlington.Thesesharesarerepresentativeofthelocalizedorconveniencenatureoffoodstoreexpenditures,andarecomparabletothesupermarketandspecialtyfoodstoresharesappliedintheCity’spreviousRetailCommercialStudypreparedbyRobinDee&Associates(2003).Recognizingtheconveniencenatureoffoodexpenditures,forthepurposesofouranalysis,theBurlingtonshareshavebeenheldconstantoverthestudyperiod.

9.1.2 RESIDUALEXPENDITUREPOTENTIALFROMBURLINGTONRESIDENTS

AsindicatedinFigure9‐1,basedontheBurlingtonsharesappliedtothetotalfoodstoreexpendituresforPrimaryZoneresidents,thecurrentshareofBurlingtonresidents’foodstoreexpenditureshasbeenestimatedat$390.1millionin2012.Withfuturemarketgrowth,thisshareisforecasttoincreaseto$436.6millionby2031;anincreaseof$46.5million.Thisincreaseisreferredtoastheresidualpotential,whichrepresentstheadditionalmarketpotentialavailablefromBurlingtonresidentstobothexistingandpotentialnewfoodstoresintheCityofBurlington.Thisresidualpotentialisgenerallyderivedfrompopulationincreases,realgrowthinexpenditures,andpotentialrecaptureopportunities.

9.1.3 MARKETOPPORTUNITYFORFSRSPACE

Basedontheresidualpotential,inflowandaveragesalesperformancelevels,wehaveestimatedthetotaladditionalfoodstorespacethatcouldbesupportedinBurlingtonatvarioustimesthroughoutthestudyperiod.

Basedonourlicenceplatesurveys,whichweresummarizedinSection4ofthisreport,wehaveestimatedinflowfromoutsidetheCityofBurlingtonfortheFSRcategoryat20%forexistingandfuturefoodstorespaceinBurlington.WithintheCity,thereiscurrently997,503squarefeetofFSRspace.Basedoninflowsalesof20%,theaveragesalespersquarefootforfoodstoresis$489.

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BasedontheresidualexpendituresavailablefromBurlingtonresidents,aswellasadditionalinflowsalesfromoutsidetheCity,some17,200squarefeetofnewFSRspaceiswarrantedintheCityby2012.Thiswouldultimatelyincreaseto116,300atthesamesaleslevels,orapproximately101,100atahigher$575persquarefootsaleslevel(expressedin2012dollarterms).ThiswarrantedspaceexcludesanysalestransferopportunitiesfromexistingstoresinBurlington.Basedontheseassumptions,theCitycanaccommodatebetween116,300and101,100squarefeetofnewFSRspaceby2031.

FIGURE 9‐1: FOOD STORE RETAIL (FSR) ANALYSIS 

SOURCE: urbanMetrics inc. 1 urbanMetrics inc. estimate, based on the results of online/telephone consumer survey. 2 urbanMetrics estimate, based on the results of licence plate survey and professional experience. 

9.2 NON‐FOODSTORERETAILEXPENDITUREANALYSIS

ThissectionexaminesthemarketopportunityforadditionalNon‐FoodStoreRetail(NFSR)spaceintheCityofBurlington.Thisincludesarangeofstoressellingdepartmentstoretypemerchandise(e.g.,GeneralMerchandisestores;Apparel&Accessoriesstores;Furniture,HomeFurnishings&Electronicsstores;Health&PersonalCarestores;Building&OutdoorSupplystores;andAutomotiveParts&Accessories

2012 Dollars 2012 2016 2021 2026 2031

Primary Zone (Burlington)FSR Expenditures ($Millions) $ 417.7 $ 425.1 $ 438.4 $ 451.9 $ 467.5

Estimated Burlington Share (%)1 93.4% 93.4% 93.4% 93.4% 93.4%Estimated Burlington Share ($ Millions) $ 390.1 $ 397.0 $ 409.5 $ 422.1 $ 436.6Residual Potential $ 6.9 $ 19.4 $ 32.0 $ 46.5

TOTAL TRADE AREA

$ 489  

WARRANTED ADDITIONAL SPACE ‐ Burlington (including inflow, excluding sales transfers)Additional Residual Potential Available $ 6.9 $ 19.4 $ 32.0 $ 46.5Plus Inflow Sales @ 20.0% 2 $ 1.7 $ 4.8 $ 8.0 $ 11.6TOTAL ADDITIONAL SALES POTENTIAL AVAILABLE $ 8.6 $ 24.3 $ 40.0 $ 58.1

WARRANTED ADDITIONAL SQUARE FEET@ $500 per sq. ft.  17,200           48,500           80,000           116,300       @ $525 per sq. ft.  16,400           46,200           76,200           110,700       @ $550 per sq. ft.  15,700           44,100           72,700           105,700       @ $575 per sq. ft.  15,000           42,200           69,600           101,100       

Existing FSR (997,503 sq.ft.) Sales/Sq.Ft. Levels (Including average Inflow of 20%):

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stores).ThefollowingprovidesanoverviewofourdetailedNFSRanalysis,whichfollowsasimilarmethodologytothatappliedfortheFSRcategory,asoutlinedintheprevioussection.

9.2.1 CITYOFBURLINGTONANDSECONDARYTRADEAREASHARES

Basedontheresultsoftheonline/telephoneconsumersurvey,andasindicatedinFigure9‐2,wehaveestimatedthatapproximately85.1%ofCityofBurlingtonresidents’NFSRexpendituresarecurrentlymadeintheCityofBurlington.IntheSecondaryTradeAreas(i.e.,SecondaryZoneEastandSecondaryZoneWest),theCityofBurlingtonshareshavebeenestimatedat17.7%and9.2%inthebaseyearof2012,respectively.Sharesforthetwosecondaryzoneshavebeenestimatedbasedontheresultsofthelicenceplatesurveys,aswellastheexistingsalessupportderivedfromBurlingtonresidentsandestimatedinflowsaleslevels.

GiventhatBurlingtonretailfacilitiesarealreadycapturingalargeshareofBurlingtonresidents’NFSRexpenditures(85.1%),theseshareshavebeenheldconstantthroughoutthebalanceofthestudyperiodto2031.Bycontrast,captureratesforthetwosecondaryzoneshavebeendecreasedslightlyoverthestudyperiodtoreflectthepotentialintroductionofnewretaildevelopmentsinneighbouringmunicipalities.Inparticular,wenotethattheexistingWalmartstoreatEastgateSquareinHamiltonisrelocatingtoanewSmartCentresdevelopmentonCentennialParkwaynearthefootoftheBurlingtonSkywaybridge.Similarly,EastgateMalliscurrentlyintheprocessofremerchandisingthisformerWalmartspacewithamixofnewretailers,includingWinnersandSportCheck.TheseandotheranticipatednewretailopportunitiesincloserproximitytoSecondaryZoneEastandSecondaryZoneWestresidentswilllikelytempertheabilityofnewandexistingretailfacilitiesBurlingtontocaptureadditionalsalesopportunitiesfromtheseareas.

BasedonourestimatesofcurrentandfutureBurlingtonshares,theBurlingtonshareoftotalNFSRexpenditureshasbeenestimatedat$1,166.6millionin2012,representinganaverageof40.7%ofthetotalNFSRexpenditurepotentialofTradeArearesidentsoverall.Thisshareisforecasttoincreaseto$1,571.9millionby2031.

9.2.2 RESIDUALEXPENDITUREPOTENTIALFROMTRADEAREARESIDENTS

AsindicatedinFigure9‐2,theresidualpotentialavailablefromBurlingtonandSecondaryZoneresidentsforexistingandnewNFSRspaceinBurlingtonhasbeenestimatedat$74.7millionby2016,increasingto$405.3millionby2031(expressedin2012dollarsandexcludinginflow).

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FIGURE 9‐2: NON‐FOOD STORE RETAIL (FSR) ANALYSIS 

 

SOURCE: urbanMetrics inc. 1 urbanMetrics inc. estimate, based on the results of online/telephone consumer survey. 2 urbanMetrics estimate, based on the results of licence plate survey and professional experience. 

2012 Dollars 2012 2016 2021 2026 2031

Primary Zone (Burlington)Non‐Food Store Retail (NFSR)  ($Millions) $ 1,116.0 $ 1,192.1 $ 1,300.6 $ 1,411.6 $ 1,532.7

Estimated Burlington Share (%)1 85.1% 85.1% 85.1% 85.1% 85.1%Estimated Burlington Share ($ Millions) $ 949.7 $ 1,014.5 $ 1,106.8 $ 1,201.3 $ 1,304.3Residual Potential $ 64.8 $ 157.1 $ 251.6 $ 354.6

Secondary Zone EastNon‐Food Store Retail (NFSR)  ($Millions) $ 658.6 $ 726.7 $ 816.8 $ 890.1 $ 974.9

Estimated Burlington Share (%)1 17.7% 17.1% 16.4% 15.7% 15.0%Estimated Burlington Share ($ Millions) $ 116.5 $ 124.5 $ 134.1 $ 139.8 $ 146.2Residual Potential $ 8.0 $ 17.6 $ 23.3 $ 29.7

Secondary Zone WestNon‐Food Store Retail (NFSR)  ($Millions) $ 1,089.7 $ 1,141.9 $ 1,269.5 $ 1,350.1 $ 1,517.2

Estimated Burlington Share (%)1 9.2% 9.0% 8.6% 8.3% 8.0%Estimated Burlington Share ($ Millions) $ 100.4 $ 102.3 $ 109.7 $ 112.3 $ 121.4Residual Potential $ 1.9 $ 9.3 $ 11.9 $ 21.0

TOTAL TRADE AREATotal Non‐Food Store Retail (NFSR) Expenditures ($Millions) $ 2,864.3 $ 3,060.7 $ 3,386.9 $ 3,651.8 $ 4,024.8Total Estimated Burlington Share ($Millions) $ 1,166.6 $ 1,241.3 $ 1,350.6 $ 1,453.4 $ 1,571.9Estimated Burlngton Share (%) 40.7% 40.6% 39.9% 39.8% 39.1%

Existing Sales from Trade Area Residents ($Millions) $ 1,166.6 $ 1,166.6 $ 1,166.6 $ 1,166.6 $ 1,166.6Residual Potential ($Millions) $ 74.7 $ 184.0 $ 286.8 $ 405.3

$ 286  

WARRANTED ADDITIONAL Non‐Food Store Retail (NFSR) SPACE ‐ Burlington (including inflow, excluding sales transfers)Additional Residual Potential Available $ 74.7 $ 184.0 $ 286.8 $ 405.3Plus Inflow Sales @ 15.0% 2 $ 13.2 $ 32.5 $ 50.6 $ 71.5TOTAL ADDITIONAL SALES POTENTIAL AVAILABLE $ 87.9 $ 216.5 $ 337.4 $ 476.8

WARRANTED ADDITIONAL SQUARE FEET (3@ $325 per sq. ft.  270,400      666,100      1,038,200  1,467,100 @ $350 per sq. ft.  251,100      618,500      964,000      1,362,400 @ $375 per sq. ft.  234,400      577,300      899,800      1,271,500 @ $400 per sq. ft.  219,700      541,200      843,500      1,192,100 

Existing NFSR (4,801,961 sq.ft.) Sales/Sq.Ft. Levels (Including average Inflow of 15%):

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9.2.3 MARKETOPPORTUNITYFORNFSRSPACE

BasedontheresidualsalesavailablefromTradeArearesidentsaswellasinflowsalesestimatedat15%,wehavedeterminedthemarketopportunityforadditionalNFSRspaceinBurlington.

Thereiscurrentlysome4,801,961squarefeetofNFSRspaceinBurlington,achievinganaveragesalesperformancelevelof$286persquarefoot(assuminginflowsalesof15%fromoutsidetheTradeArea).Itisimportanttorecognize,however,thatsalesperformancelevelscanvarysignificantlybystoretype.Forexample,smallerstoresthatsellrelativelyexpensivemerchandise(e.g.,jewellerystores,electronicsstores)tendtoyieldsubstantiallyhighersalespersquarefootperformancelevelsthanmuchlargerstoresthatofferawiderrangeofgoodsandservices,includingdepartmentstores,sportinggoodsstoresandhomeimprovementcentres.

Basedonouranalysis,thetotalamountofwarrantedadditionalNFSRspaceinBurlingtonby2031hasbeenestimatedatbetween1.47millionsquarefeet(atanaverageof$325persquarefoot)and1.19millionsquarefeet(atanaverageof$400persquarefoot).

9.3 OTHERSELECTEDRETAILANDSERVICESPACEPOTENTIAL

ThefollowingsectionexaminesthefuturedemandforotherselectedretailandservicespaceintheCityofBurlingtonbasedonapercapitaspaceratioanalysis.ThecommercialcategoriesanalyzedinthismannergenerallydonotlendthemselvestoanexpenditureanalysissimilartothoseundertakenfortheFSRandNFSRcategories.Moreover,insomecasesdataisnotavailableorreliableforthesecategories.Itshouldberecognized,however,thatthisapproachimposesa“generic”or“typical”setofmarketdemandconditionsonthecurrentandfuturepopulationofBurlington.TheseconditionsarebasedonexistingservicelevelsintheCityandobservationsmadeinavarietyofothermarketareas.Assuch,theycannotdirectlyreflectspecialcircumstancesoruniquecharacteristicsoftheBurlingtonpopulation,suchasincomelevelsandregionalorlocalshoppingpreferences.Forthepurposeofouranalysis,wehaveassumedthatoutflowwouldequatetoinflow.

Thefollowingtypesofretailandservicefacilitiesareincludedinouranalysis:

Liquor,Beer&WineStores; Banks/CreditUnions; HealthCare; Cultural,Entertainment&Recreation; FoodServices&DrinkingPlaces; ConsumerGoodsRental; Personal&HouseholdGoodsRepair&Maintenance;

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PersonalCare; SelectedCivic&SocialOrganizations; SocialServices;and OtherServices.

BasedontheresultsofourcommercialinventoryoftheCityofBurlington,whichhavebeensummarizedindetailinSection3ofthisreport,thereiscurrentlysome4,265,148squarefeetofselectedretailandservicespacelocatedinBurlington.BasedoncurrentpopulationestimatesfortheCity,thisrepresentsatotalof23.29squarefeetpercapitain2012.GiventhatthisisslightlyhigherthantheamountofspacethatistypicallyobservedincomparablecommunitiesacrosstheProvinceonapercapitabasis,thissuggeststhatthereisapotentialover‐supplyofexistingservicespaceinBurlington.InestimatingthetotalamountofspacethatwillberequiredtoservefutureresidentsoftheCity,therefore,wehaveappliedsomewhatlower“target”percapitaspaceratiostotheforecastpopulation,basedonresidualgrowth.

Itisimportanttorememberthatourforecastscannotfullycapturehowtheemergenceofnewretailtrendsorstoreformatswillalterfuturepercapitaspaceratios.Therefore,flexibilityandarealisticinterpretationofthesefindingsarerequiredfortheapplicationofthisapproach.Basedonouranalysis,whichhasbeensummarizedinFigure9‐3,anadditional253,260squarefeetofselectedretailandservicespacewillberequiredinBurlingtonby2031.IncombinationwiththeexistingselectedretailandservicespacelocatedinBurlington,thisresultsinatotalof4,518,408squarefeetby2031.

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FIGURE 9‐3: WARRANTED ADDITIONAL RETAIL AND SERVICE SPACE IN BURLINGTON (2012 ‐ 2031) 

 

SOURCE: urbanMetrics inc. 1 Based on population estimates summarized in Section 4.3 of this report. 2 Represents sum of existing space in 2012 and the amount of additional space that is warranted by 2031, based on residual population growth and target per capita space ratios. 

9.4 SUMMARYOFADDITIONALWARRANTEDCOMMERCIALSPACE

AsummaryoftheamountofwarrantedadditionalretailspaceinBurlingtonbymajorstoretypeoverthe2012to2031periodispresentedinFigure9‐4.FortheFSRandNFSRcategories,wehaveusedincreasingsalespersquarefootperformancelevels(from$500to$575persquarefootforFSRandfrom$325to$400persquarefootforNFSR)toestimatedemandforfuturespace.Thisisconsideredappropriatebecausecompetitionintheretailsectorhashistoricallypushedupwardthelevelofstoreproductivity.

2016 2021 2026 2031POPULATION 1 184,500 188,000 191,400 195,700Cumulative Growth ‐ 1,400 4,900 8,300 12,600

RETAIL/SERVICE CATEGORYExisting Space 

(sq ft)Space Per Capita (sq ft/capita)

Target Space Per Capita 

(sq ft/capita)

Warranted Additional Space

(sq ft)

Warranted Additional Space

(sq ft)

Warranted Additional Space

(sq ft)

Warranted Additional Space

(sq ft)

Liquor, Beer & Wine Stores 100,740 0.55 0.55 770 2,695 4,565 6,930 107,670SUBTOTAL ‐ Selected Retail 100,740 0.55 0.55 770 2,695 4,565 6,930 107,670

Banks/Credit Unions 242,880 1.33 1.30 1,820 6,370 10,790 16,380 259,260Health Care 621,863 3.40 2.00 2,800 9,800 16,600 25,200 647,063Cultural, Entertainment & Recreation 629,101 3.44 3.00 4,200 14,700 24,900 37,800 666,901Food Services & Drinking Places 914,095 4.99 4.50 6,300 22,050 37,350 56,700 970,795Consumer Goods Rental 34,449 0.19 0.20 280 980 1,660 2,520 36,969Personal & Household Goods Repair & Maintenance 249,317 1.36 1.30 1,820 6,370 10,790 16,380 265,697Personal Care 328,622 1.79 1.80 2,520 8,820 14,940 22,680 351,302Selected Civic & Social Organizations 132,925 0.73 0.70 980 3,430 5,810 8,820 141,745Social Services 50,219 0.27 0.25 350 1,225 2,075 3,150 53,369Other Services 960,937 5.25 4.50 6,300 22,050 37,350 56,700 1,017,637

SUBTOTAL ‐ Selected Services 4,164,408 22.74 19.55 27,370 95,795 162,265 246,330 4,410,738

GRAND TOTAL ‐ Selected Retail and Service Categories 4,265,148 23.29 20.10 28,140 98,490 166,830 253,260 4,518,408

 TOTAL SPACE2031

 (sq ft) 2

2012183,100

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By2031,atotalofapproximately11.6millionsquarefeetofretailandselectedservicespacewouldbewarrantedinBurlingtontoservetheexistingandfuturepopulationofmorethan195,000residents.Itshouldbenoted,however,thatnotallservicecategorieswereconsideredinthismodel.Ouranalysisofwarrantedspaceisconsideredaguidelineonly,andmustbeevaluatedinthecontextoftheassumptionsutilized,includinganticipatedpopulationgrowth,inflowsaleslevels,andaveragesalespersquarefootperformancelevels.

FIGURE 9‐4: SUMMARY OF FUTURE WARRANTED SPACE IN BURLINGTON (2012 – 2031) 

 

SOURCE: urbanMetrics inc. 

2016 2021 2026 2031

Non‐Food Store Retail (NFSR) 4,801,961               270,400                   618,500                   899,800                   1,192,100               5,994,061              

Food Store Retail (FSR) 997,503                   17,200                     46,200                     72,700                     101,100                   1,098,603              

Selected Services 4,164,408               27,400                     95,800                     162,300                   246,300                   4,410,708              

Liquor, Beer & Wine Stores 100,740                   800                           2,700                        4,600                        6,900                        107,640                  

TOTAL SPACE 10,064,612             315,800                   763,200                   1,139,400               1,546,400               11,611,012            

Cumulative Additional SpaceExisting Space (2012)

Retail/Service CategoryTotal Space 

(2031)

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10 DOWNTOWNMARKETANALYSIS

Inthissection,wehaveidentifiedtheadditionalspacethatwouldbewarrantedinthedowntown(asdefinedinFigure8‐2).ThemajorityoffuturepopulationgrowthintheCitywillbeaccommodatedthroughintensification,withthedowntownaccommodatingthelargestshareofthisgrowth.

10.1 DOWNTOWNPRIMARYTRADEAREAPOPULATIONGROWTH

AsdiscussedinSection8,DowntownBurlingtonservestheentireCity,withacommercialPrimaryZoneboundedbyKingRoad,Highway403/QEW,WalkersLineandLakeOntario.BasedontheDowntowninterceptsurvey,approximately63%ofvisitorstothedowntownoriginatefromthisarea.Thisareaalsoaccountsfor81.5%ofdowntownGroceryandFoodsales;39%ofretailsales;and64%ofrestaurantandfastfoodsales,basedonthedowntowninterceptsurvey.AspertheCensus,thepopulationofthePrimaryZonein2011isestimatedat46,000.BasedontheJanuary31,2008BurlingtonIntensificationStudy,approximately52%offutureresidentialunitsto2031wouldbeintheformofintensificationwithin:theUrbanGrowthCentre;withintheUrbanGrowthCorridoralongFairviewStreetandPlainsRoad;onthetwoRegionalMallsites;aswellas,bywayoflowdensityinfillandaccessoryunits.ThePrimaryZoneoftheDowntownTradeArea,whichincludestheUrbanGrowthCentre;largeportionsoftheUrbanGrowthCorridor;andthetwoRegionalMalls,willbetherecipientofalargeshareoffutureintensificationgrowth.BasedonHaltonRegion’sBestPlanningEstimatesprojections,the2031populationforthePrimaryZoneisestimatedat53,000representingagrowthofsome7,000persons.AlargeshareofthisgrowthcouldoccurintheUrbanGrowthCentre15

15The2008Intensificationreport,basedonasite‐by‐sitereviewestimatesthatsome2,200unitswithapopulationof3,750couldbedevelopedintheUrbanGrowthCentre(UGC).ThisfiguremaybelowinrelationtotheProvincialGrowthPlantarget.AspertheGrowthPlan,between2012and2031,theUrbanGrowthCentreitselfistargetedtoincreasefromatotalof14,000residentsandjobsin2006to23,400personsandjobsby2031,basedonadensitytargetof200personsandjobsperhectarein2031.Thisrepresentsgrowthofsome9,400personsandjobsoverthisperiod.BasedonCensuspopulationdata,itisestimatedthattheUrbanGrowthCentrepopulationin2006was7,600personsandtheworkforceisapproximately7,400.Thisrepresentsapopulation/employmentratioof54%/46%.Futuregrowthwilllikelybemoreheavilyorientedtoresidentialdevelopment.Thisisbecausethecurrentratioisheavilyinfluencedbyanumberoflargescaleemployers,includingJosephBrantHospitalandBurlingtonCivicOffices,whichhavelimitedgrowthpotential.If75%ofUGCgrowthwillbecomprisedofnewresidents,thiswouldresultinanincreaseofapproximately7,000newresidentsoragrowthof88%between2006and2031.BasedonCensusdata,between2006and2011,theUGCpopulationgrewbysome800persons.Thiswouldresultinafuturegrowthbetween2011and2031ofapproximately6,200personsintheUrbanGrowthCentrealone.

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10.2 PROJECTEDFUTUREWARRANTEDSPACEINTHEDOWNTOWN

OnFigures10‐1to10‐3,thefuturenon‐foodstoreretail,foodstoreretailandservicesspaceneedsfortheDowntownhavebeenprojectedto2031.

10.2.1 NON‐FOODSTORERETAILANALYSIS

Figure10‐1providesouranalysisofnon‐foodstoreretailrequirementsinthedowntownto2031.ThisanalysisiscomparabletotheanalysescontainedinSection9.Inthiscase,however,thePrimaryZonerepresentstheprimaryzonefortheDowntown,whiletheSecondaryZoneistheRestofBurlington.ExpendituresfromoutsidetheCityareanalyzedas“inflow”whichhasbeenestimatedbasedontheDowntownInterceptSurveyresults.AsinSection9,localexpenditureshavebeenestimatedbasedonthepercapitaincomeindextotheProvince.Thetotalpotentialiscalculatedbymultiplyingthepercapitaexpendituresbythepopulationineachzone.TheDowntownShareofexpendituresforeachzoneisbasedontheconsumertelephone/on‐linesurveysandthedowntowninterceptsurvey.Basedonthe2012DowntownShareassumptions,anestimateofinflowfromoutsidetheCityof20%andtheinventoryofspace,itiscalculatedthatthecurrentsalespersquarefootgeneratedbyDowntownnon‐foodretailstoresis$366,whichisabovetheCity‐wideaverageof$286.Infutureyears,wehaveassumedminorincreasesinthedowntownmarketsharerecognizingtheincreasedcommercialandresidentialdevelopmentplannedforthedowntownanditsabilitytogenerateagreatercriticalmassofretailspace.Asthedowntownincreasesinscale,itwillgrowitsattractivenessasavisitordestination.Basedontheanticipatedgrowthto2031,includingpopulationincreases,realgrowthinexpendituresandanincreaseinmarketattraction,itiscalculatedthattherewillbearequirementforsome76,500squarefeetofadditionalnon‐foodstorespaceby2031,assumingasalespersquarefootplanningratioof$400persquarefoot.

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FIGURE 10‐1: DOWNTOWN WARRANTED NFSR SPACE PROJECTION 

2012 Dollars 2012 2031

Primary ZoneIncome Index to Province 1.18NFSR Expenditure Index to Province(1 1.07Per Capita NFSR Expenditure(1 5,989$             7,696$        Population 46,000             53,000        TOTAL NFSR POTENTIAL 275.5$             407.9$        

Secondary Zone (Rest of Burlington)Income Index to Province 1.24NFSR Expenditure Index to Province(1 1.10Per Capita NFSR Expenditure(1 6,131$             7,882$        Population 137,100           142,700      TOTAL NFSR POTENTIAL 840.5$             1,124.8$     

Total Trade AreaTOTAL NFSR POTENTIAL 1,116.0$          1,532.7$     

Primary ZoneNFSR Expenditure Potential 275.5$             407.9$        Downtown Share (%)(2 10.00% 11.00%Estimated Downtown Share ($ Millions) 27.6$               44.9$          Residual Potential 17.3$          

Secondary Zone (Rest of Burlington)NFSR Expenditure Potential 840.5$             1,124.8$     Downtown Share (%)(2 2.15% 2.25%Estimated Downtown Share ($ Millions) 18.1$               25.3$          Residual Potential

TOTAL TRADE AREANFSR Expenditure Potential 1,116.0$          1,532.7$     Estimated Downtown Share (%) 4.1% 4.6%Estimated Downtown Share ($ Millions) 45.7$               70.2$          Residual Potential 24.50$        

Existing NFSR (156,283 sf)  Sales/SF Levels (Including average level of inflow of 20%) 366$               

WARRANTED ADDITIONAL NON‐FOOD STORE RETAIL (NFSR) SPACE

Additional Residual Potential AvailablePlus Inflow Sales @20%(3

ADDITIONAL SALES POTENTIAL AVAILABLE 30.6$          

WARRANTED ADDITIONAL SQUARE FEET     @ $325 per square foot 94,200             @ $350 per square foot 87,400             @ $375 per square foot 81,600             @ $400 per square foot 76,500        

Source:  urbanMetrics inc.

1)  Local  expenditures are based on relationship to income.

(See Appendix D for regression equation)

2) 2012 Downtown Share base on the telephone, on‐l ine

and downtown intercept surveys.

3)  Estiamted based on the downtown intercept survey.

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10.2.2 FOODSTORERETAILANALYSIS

Asimilaranalysishasbeenundertakenforfoodstores,includingsupermarketsandspecialtystores.Basedonthetelephonesurvey,on‐lineanddowntowninterceptsurveys,alargeshareofdowntownfoodpurchasesaremadebyresidentsofthePrimaryZone.AswiththeNFSRcategory,increasesintheDowntownsharehasbeenestimatedreflectingoverallgrowthintheGrowthCentre.Basedontheanticipatedgrowthto2031,includingpopulationincreases,realgrowthinexpendituresandanincreaseinmarketattraction,itiscalculatedthattherewillbearequirementforsome31,300squarefeetofadditionalfoodstorespaceby2031,assumingasalespersquarefootplanningratioof$600persquarefoot.

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FIGURE 10‐2: DOWNTOWN WARRANTED FSR SPACE PROJECTION 

2012 Dollars 2012 2031

Primary Zone Income Index to Province 1.18FSR Expenditure Index to Province(1 1.02Per Capita FSR Expenditure(1 2,270$               2,378$         Population 46,000               53,000         TOTAL NFSR POTENTIAL 104.4$               126.0$         

Secondary Zone (Rest of Burlington)Income Index to Province 1.24FSR Expenditure Index to Province(1 1.02Per Capita FSR Expenditure(1 2,284$               2,393$         Population 137,100             142,700       TOTAL NFSR POTENTIAL 313.2$               341.5$         

Total Trade AreaTOTAL NFSR POTENTIAL 417.6$               467.5$         

Primary ZoneNFSR Expenditure Potential 104.4$               126.0$         Estimated Downtown Share (%)(2 26.50% 35.00%Estimated Downtown Share ($ Millions) 27.7$                 44.1$           Residual Potential 16.4$           

Secondary Zone (Rest of Burlington)NFSR Expenditure Potential 313.2$               341.5$         Estimated Downtown Share (%)(2 0.70% 0.80%Estimated Downtown Share ($ Millions) 2.2$                   2.7$             Residual Potential

TOTAL TRADE AREANFSR Expenditure Potential 417.6$               467.5$         Estimated Downtown Share (%) 7.2% 10.0%Estimated Downtown Share ($ Millions) 29.9$                 46.8$           Residual Potential 16.90$         

Existing NFSR (49,255 sf)  Sales/SF Levels (Including average level of inflow of 10%) 674$                 

WARRANTED ADDITIONAL NON‐FOOD STORE RETAIL (NFSR) SPACE

Additional Residual Potential AvailablePlus Inflow Sales @ 10.0%(3 1.90$           ADDITIONAL SALES POTENTIAL AVAILABLE 18.8$           

WARRANTED ADDITIONAL SQUARE FEET     @ $500per square foot 37,600              @ $525 per square foot 35,800              @ $575 per square foot 32,700              @ $600 per square foot 31,300         

Source:  urbanMetrics inc.

1)  Local expenditures are based on relationship to income.(See Appendix D for regression equation)

2) 2012 Downtown Share base on the telephone, on‐line

and downtown intercept surveys.

3)  Estiamted based on the downtown intercept survey.

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10.2.3 SERVICESANDSELECTEDRETAILSPACEANALYSIS

Figure10‐3summarizestheanalysisoffuturewarrantedservicesspaceinthedowntown.ThefirstportionofthistableidentifiestheexistingspacepercapitaratiosfortheCityandthetargetsidentifiedinSection9.3.Thefutureadditionalspaceisbasedonapopulationgrowthof7,000personsinthePrimaryZone.TheDowntownShareandInflowfromoutsidethePrimaryZoneforeachcategoryarebasedonourevaluationoftheexistingdowntowninventory.

Basedonthisanalysis,by2031,theadditionalpopulationof7,000inthePrimaryZoneoftheStudyArea,recognizingappropriatelevelsofinflow,willrequireanadditional110,600squarefeetofservicesspace,includingliquor,beerandwinestores.

FIGURE 10‐3: SERVICES AND SELECTED RETAIL WARRANTED SPACE ANALYSIS 

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10.2.4 DOWNTOWNWARRANTEDSPACESUMMARY

AsindicatedinFigure10‐4,intotalby2031,therewillbearequirementforsome190,500squarefeetofadditionalspacedowntown.FIGURE 10‐4: 2031 FUTURE WARRANTED DOWNTOWN SPACE SUMMARY 

Category  Warranted Space (SQ FT) 

Non‐Food Store Retail  76,500

Food Store Retail  31,300

Services and Selected Retail  82,700

TOTAL SPACE  190,500

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11 SUPPLYANDDEMANDRECONCILIATION

Figure11‐1summarizesthereconciliationofcommercialspacesupplyanddemand.Asindicatedbythisfigure,basedonourmarketanalysis,by2031,therewillbeaneedforsome1.55millionsquarefeetofnewcommercialspace.

Atthesametime,thereiscurrentlysome1,050,000squarefeeteithercommittedorproposed,foraresidualshortfallofapproximately500,000squarefeet.

Severalpointsneedtobeunderstoodwithregardstothisanalysis:

First,includingtheIKEAapplication,whichhasbeenrecommendedforapprovalbyPlanningStaff,approximately927,000squarefeetisapprovedonRegionalCommercialsites.Thiswouldconsumesome60%ofthedemandby2031.ExcludingtheproposedsupermarketatDundas/ApplebyLineandrecognizingthattypicallyonlyabout10%ofspaceinpowercentrescomprisesservices,itisestimatedthatapproximately825,000squarefeetalreadyapprovedwillcompriseregionalretailspace.Thiswouldleaveapproximately370,000squarefeetofnon‐foodretailspaceavailablefortheremainderoftheCity.

Secondly,by2031therewillbedemandforsome101,100squarefeetofadditionalfoodstorespace.RecognizingtheproposedsupermarketatDundas/ApplebyLine,thiswouldleavearesidualofapproximately40,000squarefeet.Thiswouldprovideanopportunityforonemoremid‐sizedsupermarket(e.g.30,000–40,000squarefeet)oracollectionofsmallerfoodstores.Alargeshareofthiswouldberequiredtoservefuturegrowthinthedowntown.

Ascalculatedintheprevioussection,thewarrantedspaceto2031intheDowntownwouldamounttosome190,500.Thiswouldleaveapproximately300,000squarefeetavailablefornewdevelopmentintherestoftheCity.ThisisarelativelysmallamountandshouldsupportnewpopulationalongtheUrbanGrowthCorridorandmixedusedevelopmentinproximitytotheGOTransitstationsandRegionalMallsites,aswellas,providinglocalservingcommercialspaceinareassuchasWestAldershotwhichmaylackcertainretailfacilities.

Asnoted,therearealreadyanumberofvacantsitesintheseareaswithapprovalforcommercialspace,oftenaspartofmixed‐usezoningcategory.Whereapplicationsfornewcommercialspacearemade,approvalshouldgiveprioritytothosedevelopmentssupportingpopulationintensificationareasandinexistingareaslackinglocalservingretailfacilities.

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FIGURE 11‐1: SUPPLY AND DEMAND RECONCILIATION 

Itisimportanttonotethattheanalysiscontainedinthisreportshouldbeviewedwithsomeflexibilityand,specificallyshouldnotbeusedtoregulatelandusesonacategorybycategorybasis.

Square FeetDemandNon‐Food Store Retail 1,192,100               Food Store Retail 101,100                  Selected Services 246,300                  Liquor/Beer/Wine Stores 6,900                       Total Demand 1,546,400               

SupplyImmediate Development Prospect 123,912                  Other Proposed Developments 671,370                  Existing Commercial Node With Expansion Potential 255,356                  

Total Supply 1,050,638               

Unfilfilled Demand on Identifiable Sites 495,762                  

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12 CONCLUSIONS

BurlingtonisstrategicallysituatedwithintheWesternGTAhighwaynetworkwhichallowsittodrawretailsalesfromwellbeyonditsboundaries.Aboveaverageincomesinthecommunityalsoprovideanopportunityforincreasedretailsales.

Overthepast10years,thegrowthincommercialspacehasoutpacedpopulationgrowth.ThecurrentsupplyofcommercialspaceisaboveaverageforsuburbanGTAmunicipalities.However,vacancyratesandsalesperformancelevelsintheCityindicatethattheretailmarketisstillinbalance.

The2003BurlingtonCommercialMarketStudyconductedbyRobinDee&AssociatesandSorensonGravelyLowesPlanningAssociatesInc.concludedthat“theretailhierarchyintheOfficialPlanprovides,ingeneral,foranappropriatedistributionofretailspaceacrosstheCitywhileprovidingforahighlevelofservice”.Withconsiderablegrowthinthecommercialstructure,thesameconclusioncanbereachedwithregardstothedistributionofcommercialspaceasitexiststoday.

AstheCityisquicklyapproachingitsgreenfieldcapacity,thelargestshareofresidentialgrowthwillbeattractedtointensificationsites:includingthedowntownUrbanGrowthCentre;UrbanGrowthCorridorsalongPlainsRoadandFairviewStreet;andmixeduseareasaroundtheexistingmallsandGOrailstations.

Between2012and2031,theCity’spopulationisprojectedtogrowbysome12,600personstoalevelof195,700.ThispopulationallowstheCitytomaintainthefullrangeofretailformatsandmajorretailstorestypicallyfoundinmostsuburbanGTAmarkets.Inaddition,itsstrategiclocationandaboveaverageincomeshaveenabledBurlingtontoattractanumberoflargeformatspecialtyretailers,suchas:IKEA,MountainEquipmentCo‐Op,SailandLeeValleyTools,foundonlyinselectmarkets.

Thecurrentcommercialinventoryaccountsforsome10.6millionsquarefeet.Burlingtonhasatraditionalcommercialstructure,withthesinglelargestconcentrationofspacefoundintheDowntowncore.TheCityhastwoenclosedregionalshoppingcentres,fourmajorpowercentrenodes,andanarterialcommercialcorridorsextendingalongFairviewStreetandPlainsRoad.Togetherthesenodescomprisesome41%ofthetotalinventory.Thelargestshareofspaceiscomprisedoflocalservingandarterialcommercialfacilitiesnotpartofamajornode.Thisstructureprovidesforabalanceddistributionofcommercialspaceinrelationtoresidentialneighbourhoods.

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Thereare17supermarketsintheCity.WiththeexceptionofWestAldershotallresidentsarewithintwokilometresofasupermarket.Thisisthetypicalmarketareaservedbyasupermarketinanurbanarea.

Intermsofactivetransportation,everymajorretailnodecanbeaccessedbytransit.Supermarkets,however,areoutsideofwalkingdistanceforthemajorityofthepopulation.Mostmajorretaildestinationsareconnectedtothebikeandrecreationaltrailnetwork.Thenetworkitselfissomewhatdisjointed,withthemajorexpresswaysactingasbarriers.Thebestconnectivityisfoundalongthehydroright‐of‐ways,NewStreetandLakeshoreRoad.Regardlessoftheoverallconnectivitytothenetwork,barrierstocyclingsafetycanstillexistintermsofenteringandexitingshoppingcentresandintermsofon‐sitemovement.

Burlington’sTradeAreahaschangedsomewhatoverthepast10years.NewcommercialdevelopmentinBurlingtonhasenabledittopenetratemoreheavilyintoOakville,despitethemorerecentopeningoftheBurloakPowerCentreontheOakville‐Burlingtonboundary.Atthesametime,however,newmajorretaildevelopmentatDundasandHighway6inWaterdownhasreducedinflowbyresidentsofthisHamiltoncommunity,aswellasbyresidentsofruralFlamborough.Burlington’scurrenttradeareahasbeendelineatedtoincludetheentireCity;westernOakville;DundasandaportionofupperHamilton.

Basedontheconsumerresearchconductedaspartofthisstudy,themajorityofBurlingtonResidentsaregenerallysatisfiedwiththetypeandformatofretailandserviceofferingsavailabletothem.Approximately21%oftherespondentstothetelephoneandon‐linesurveysfeltthereweretoomanybigboxretaildevelopmentsand29%feltthereweretoomanyfastfoodoutlets.

Basedontheon‐line/telephonesurveys,theon‐streetinterceptsurveys,andthedowntownworkshop,therewasastrongdesireforadditionalfoodstoreofferingsdowntownandmoreentertainmentopportunities.

Anumberoftrendsareandwillcontinuetoinfluencecommercialdevelopmentinthefuture: Owingtocompetitivepressuresfrombigboxretailersmanyshoppingcentresatthemid‐rangeofthecommercialhierarchy

havede‐malled.Somehavetransformedintomixedresidential‐retailprojects,andotherssuchasApplebyMallhavere‐inventedthemselvesasopen‐conceptnewformatcentres.

Anumberofmajorretailerchains(e.g.Walmart,Sobeys,HomeDepot,BestBuy)aredevelopingsmallerconceptstoresthatallowthemtoenterurbanmarketsandmarketstoosmalltosupporttraditionalformats.

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Inpartduetopressurefromnewplanningpolicies,mixed‐useandstreetrelatedretailformatsarebeingintroducedinanumberofmarkets.BurOakdriveinCornellandDiseraDriveinVaughanareexamplesintraditionalsuburbancommunities.InBurlington,anumberofmixeduseprojectswithstreetrelatedretailhavebeendevelopedalongPlainsRoad.Thesetypesofprojectshavehadvaryingdegreesofsuccess,withthemostsuccessfulbeingsituatedneartohighdensityresidentialdevelopment;onmajorroadways;andinareasofexistingpedestrianactivity.

USandforeignretailersarecontinuingtofindtheCanadianmarketattractive.Overthenextyear,Targetwillbeopeningtwo

storesinBurlingtoninformerZellersoutlets.Inaddition,theywillbeopeningstoresatHopedaleMallinOakvilleandinWaterdown.AsTargetwilllikelygeneratemuchhighersalesthantheformerZellerstenants,itwilllikelyattractaportionoffuturesalesgrowththatmighthaveotherwisegonetonewretailers,aswellas,attractingsomesalesfromexistingretailers.Wedonot,however,anticipatethatthetwonewTargetsinBurlington,willhaveanimpactonthecommercialhierarchy,butratherrepresentnormalcompetitivebehaviourwithinthemarketplace.

Anumberofretailchainshavebroadenedtheirmerchandiselines,whichhasinsomecasescausedablurringoftraditional

anchorroles.WalmartSuperstores,forexamplecontainasupermarket‐scalefoodcomponent;LoblawscarriestheJoeFreshapparelline;andthenewformatShoppersDrugMartstorescontainaselectionofgroceryitems.Thesestorescanserveavarietyofcommercialfunctionsatmultiplelevelsofthehierarchy.

Internetshoppinghasbecomecommonplace.Some22%ofBurlingtontelephonesurveyrespondentsand43%ofon‐line

respondentsreportedmakinganinternetpurchaseoverthepastmonth.Althoughthetotalvolumeofon‐linesalesissmallincomparisontothetotalretailmarket,ithashadasignificantimpactoncertainretailcategories,including:books,recordedmusic,software,videosalesandrental,andtravelbookings.

TheagingNorthAmericanconsumerbasehasresultedinchangingshoppingpatterns.Asthebabyboomgenerationmoves

throughretirementoverthenexttwodecades,therewilllikelybeincreaseddemandforservicesattheexpenseofretailmerchandiseandagrowingmovementtowardsqualityandvalueformoney.

Basedonthemarketanalysiscontainedinthisreport,by2031,therewillbeaneedforsome1.55millionsquarefeetofnew

commercialspaceintheCity.Atthesametime,thereiscurrentlysome1,050,000squarefeeteithercommittedorproposed,foraresidualshortfallofapproximately500,000squarefeet.

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IncludinganapplicationbyIKEAtoexpandandrelocatetoasiteatWalkersLineandtheQEW,whichhasbeenrecommendedforapprovalbyPlanningStaff,approximately927,000squarefeetisalreadyapprovedonRegionalCommercialsites.Thiswouldconsumesome60%ofthedemandby2031.

Secondly,by2031therewillbedemandforsome101,100squarefeetofadditionalfoodstorespace.RecognizingtheproposedsupermarketatDundas/ApplebyLine,thiswouldleavearesidualofapproximately40,000squarefeet.Alargeshareofthiswouldberequiredtoservefuturegrowthinthedowntown.

Basedonthedowntowninterceptsurvey,DowntownBurlingtonservesaprimarymarketboundedbyKingRoad,WalkersLine,theQEW/Hwy403andLakeOntario.Thisareacontainsanumberofkeyintensificationareasincluding:theUrbanGrowthCentre,thetwoRegionalMalls,theBurlingtonGOstation,andportionsoftheFairviewStreet/PlainsRoadUrbanCorridor.BasedonHaltonRegion’sBestPlanningestimates,itisestimatedthatthisareawillgrowbyapproximately7,000residentsbetween2012and2031.

ThiswouldresultinadditionalwarrantedspaceintheDowntownUrbanGrowthCentreofapproximately190,500squarefeetby2031.

Ifthisamountofspaceweredevelopedinthedowntown,itwouldleaveapproximately300,000squarefeetavailablefornewdevelopmentintherestoftheCity.ThisisarelativelysmallamountandshouldsupportnewpopulationalongtheUrbanGrowthCorridorandmixedusedevelopmentinproximitytotheGOTransitstationsandRegionalMallsites,aswellas,providinglocalservingcommercialspaceinareassuchaswestAldershotwhichmaylackcertainretailfacilities.

Asnoted,therearealreadyanumberofvacantsitesintheseareaswithapprovalforcommercialspace,oftenaspartofamixed‐usezoningcategory.Whereapplicationsfornewcommercialspacearemade,approvalshouldgiveprioritytothosedevelopmentssupportingpopulationintensificationareasandinexistingareaslackinglocalservingretailfacilities.

Theresultsofthemarketanalysisclearlyindicatethattheavailablesupplyofcommerciallydesignatedlandswillbesufficienttomeetfuturedemandto2031.Assuch,therewillbenoneedtodesignateadditionalcommerciallandstosupportgrowthto2031.TheonlyexceptionstothiswouldbetomeetlocalservingneedsinexistingundersuppliedportionsoftheCity,suchaswestAldershot,ortoprovideforlocalservingretailtosupportfutureresidentialdevelopmentinintensificationareas.Similarly,theconversionofemploymentlandstocommercialisnotrequiredtosupportfuturegrowthinBurlingtonandshouldbeavoided.

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APPENDIXA–LICENCEPLATESURVEYRESULTS

LicenceplatesurveysareusedtodeterminethegeographicdraworTradeAreaofretailcentres,nodesorindividuallocationsatacertainpointintime.FortheCityofBurlington,licenceplatenumberswerecollectedoverathreeweekperiodintheFallof2012,includingthelasttwoweeksofSeptemberandthefirstofOctober.

ThelicenceplatesurveyswereconductedatBurlingtonMall,MapleviewCentre,BurlingtonPowerCentre(BrantStreet&theQueenElizabethWay),MillcroftCentre,theAppleby‐DundasPowerNodeandtheBurloakCentreinOakville.Oncecollected,licenceplatenumbersweresubmittedtotheMinistryofTransportationtoobtaintheDisseminationArea(DA)correspondingtothelicenceplateregistrant.Approximately1,849uniquelicenceplaterecordswerecollectedduringtheresearchperiod.TheMinistryofTransportationreturned1,747locationrecordsforshoppers,ofwhich1,461relatedtothefiveidentifiedshoppingdestinationslocatedwithintheCityofBurlington(i.e.,excludingBurloakCentre).

ItshouldbenotedthatalthoughlicenceplatesurveysprovideanindicationoftheTradeAreofaretailcentre,theydohavecertainlimitations.Licenceplatesurveysdonotcapturethepedestriantrafficorshoppersusingtransitandthereforetheresultstendtooverrepresentthedrawfromoutlyingareas.Furthermore,itshouldalsobenotedthatinsomeinstances,theaddressontheregistrationofacarisnotthesameaddressasthepersondrivingthecar.Forexample,thismayoccurwhenthecarisrentedorleasedtoabusinessaddress.

ThedetailedresultsofthelicenceplatesurveysforeachlocationarepresentedinFigureA‐1andFigureA‐2,whichindicatethetotalnumberandpercentageofvehiclesoriginatingfromeachoftheidentifiedCustomerOriginlocations,respectively.Inaddition,themapsinFiguresA‐3toA‐8provideanillustrationofthegeographicdistributionofcustomeroriginsthroughoutthevariousTradeAreazonesandbeyond.

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FIGURE A‐1: CUSTOMER ORIGIN SURVEY RESULTS, 2012 (NUMBER OF LICENCE PLATES) 

SOURCE: urbanMetrics inc. (2012). 1 Represents sum of corresponding figures for all five shopping destinations located in the City of Burlington.  Excludes results for Burloak Centre in Oakville. 2 Represents licence plate records for which the Ministry of Transportation (MTO) was unable to provide corresponding location data. 

 

 

 

 

 

 

 

Burlington Mall Mapleview CentreBurlington Power 

Centre Millcroft CentreAppleby‐Dundas 

Node Burloak Centre

TRADE AREA 212 167 160 204 198 185 1,126 941Primary Zone 178 119 126 182 161 92 858 766Secondary Zone East 13 20 15 15 31 73 167 94Secondary Zone West 21 28 19 7 6 20 101 81

OUTSIDE TRADE AREA 89 135 132 80 84 101 621 520Other Oakville 9 8 5 11 4 12 49 37Milton  1 4 5 5 9 5 29 24Halton Hills 0 3 3 2 5 1 14 13Other Hamilton 31 55 45 13 21 22 187 165All Other 48 65 74 49 45 61 342 281

TOTAL 301 302 292 284 282 286 1,747 1,461

Not Geocoded  2 13 13 23 17 19 17 102 85

GRAND TOTAL 314 315 315 301 301 303 1,849 1,546

SURVEY LOCATIONCUSTOMER ORIGIN TOTAL

BURLINGTON LOCATIONS 1

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FIGURE A‐2: CUSTOMER ORIGIN SURVEY RESULTS, 2012 (PERCENTAGE OF LICENCE PLATES) 

SOURCE: urbanMetrics inc. (2012). 1 Represents sum of corresponding figures for all five shopping destinations located in the City of Burlington.  Excludes results for Burloak Centre in Oakville. 2 Represents licence plate records for which the Ministry of Transportation (MTO) was unable to provide corresponding location data. 

 

 

 

 

 

 

Burlington Mall Mapleview CentreBurlington Power 

Centre Millcroft CentreAppleby‐Dundas 

Node Burloak Centre

TRADE AREA 67.5% 53.0% 50.8% 67.8% 65.8% 61.1% 60.9% 60.9%Primary Zone 56.7% 37.8% 40.0% 60.5% 53.5% 30.4% 46.4% 49.5%Secondary Zone East 4.1% 6.3% 4.8% 5.0% 10.3% 24.1% 9.0% 6.1%Secondary Zone West 6.7% 8.9% 6.0% 2.3% 2.0% 6.6% 5.5% 5.2%

OUTSIDE TRADE AREA 28.3% 42.9% 41.9% 26.6% 27.9% 33.3% 33.6% 33.6%Other Oakville 2.9% 2.5% 1.6% 3.7% 1.3% 4.0% 2.7% 2.4%Milton  0.3% 1.3% 1.6% 1.7% 3.0% 1.7% 1.6% 1.6%Halton Hills 0.0% 1.0% 1.0% 0.7% 1.7% 0.3% 0.8% 0.8%Other Hamilton 9.9% 17.5% 14.3% 4.3% 7.0% 7.3% 10.1% 10.7%All Other 15.3% 20.6% 23.5% 16.3% 15.0% 20.1% 18.5% 18.2%

TOTAL 95.9% 95.9% 92.7% 94.4% 93.7% 94.4% 94.5% 94.5%

Not Geocoded  2 4.1% 4.1% 7.3% 5.6% 6.3% 5.6% 5.5% 5.5%

GRAND TOTAL 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

CUSTOMER ORIGINSURVEY LOCATION

TOTALBURLINGTON LOCATIONS 1

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FIGURE A‐3: MAP OF CUSTOMER ORIGIN LICENCE PLATE SURVEY RESULTS (MAPLEVIEW CENTRE) 

SOURCE: urbanMetrics inc., based on licence plate surveys conducted in September and October, 2012. 

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FIGURE A‐4: MAP OF CUSTOMER ORIGIN LICENCE PLATE SURVEY RESULTS (MAPLEVIEW CENTRE) 

SOURCE: urbanMetrics inc., based on licence plate surveys conducted in September and October, 2012. 

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FIGURE A‐5: MAP OF CUSTOMER ORIGIN LICENCE PLATE SURVEY RESULTS (BURLINGTON POWER CENTRE) 

SOURCE: urbanMetrics inc., based on licence plate surveys conducted in September and October, 2012. 

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FIGURE A‐6: MAP OF CUSTOMER ORIGIN LICENCE PLATE SURVEY RESULTS (MILLCROFT CENTRE) 

SOURCE: urbanMetrics inc., based on licence plate surveys conducted in September and October, 2012. 

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FIGURE A‐7: MAP OF CUSTOMER ORIGIN LICENCE PLATE SURVEY RESULTS (APPLEBY‐DUNDAS POWER NODE) 

SOURCE: urbanMetrics inc., based on licence plate surveys conducted in September and October, 2012. 

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FIGURE A‐8: MAP OF CUSTOMER ORIGIN LICENCE PLATE SURVEY RESULTS (BURLOAK CENTRE) 

SOURCE: urbanMetrics inc., based on licence plate surveys conducted in September and October, 2012. 

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APPENDIXB–ONLINE/TELEPHONECONSUMERSURVEYRESULTS

AspartofconsumersurveysconductedintheCityofBurlingtonandothernearbycommunities,questionsabouttheCitywereaskedtodetermineexistingshoppinghabits,aswellasperceptionsandsatisfactionlevelsofTradeArearesidents;particularlythoseresidinginthePrimaryZone(Burlington).Twoseparatesurveyswereconductedwithidenticalquestionnaires,asfollows:

OnlineSurvey(n=521)–anonlineconsumersurveywasdesignedandconductedbyurbanMetricsbetweenNovemberandearlyDecember2012.Atotalofsome521surveyresponseswerecollectedfromBurlingtonresidents,including261fully‐completedresponsesthatwereincludedinouranalysisandanadditional260partiallycompletedresponsesthatwereincorporatedwherepossible16.

TelephoneSurvey(n=364)–anidenticalin‐hometelephoneconsumersurveywassub‐contractedtoaresearchcompanywhointerviewedatotalofsome364personsinearlyDecember2012.

Intotal,885onlineandtelephoneconsumersurveyswereundertakenwithBurlingtonresidents.Approximately625ofthesesurveyswerefully‐completedandincludedinourdetailedretailmarketanalysis.

FigureB‐1providesasummaryofthedemographiccharacteristicsoftheBurlingtonsample,whileFiguresB‐2andB‐3presentbreakdownsofNon‐FoodStoreRetail(NFSR),FoodStoreRetail(FSR)andRestaurantexpendituresbytypeandlocationofpurchase,basedontheresultsoftheconsumersurveys.Giventhatalargeportionofthesurveysamplewasself‐selected(i.e.,theonlinesurveyportion),wehaveweightedtheresultsoftheexpenditure‐typesurveyquestions,basedontheactualCensuspopulationandachievedsampleineachofanumberofpre‐determinedsamplingareas.ThesesamplingareaswerederivedfromthesevenForwardSortationAreas(FSA’s)thatcomprisetheCityofBurlington(i.e.,L7T,L7S,L7R,L7N,L7L,L7PandL7M).ThisweightingofexpenditureshasbeenperformedinordertomoreaccuratelyreflecttheuniqueshoppinganddemographiccharacteristicsofresidentsfromeachoftheseareasofBurlington.

AcopyofthesurveyquestionnaireusedforboththeonlineandtelephonesurveyshasbeenincludedinFigureB‐4.

16Partiallycompletesurveyswereterminatedbytherespondentspriortoreachingtheendofthesurveydocument.Wheresufficientinformationtocategorizetherespondentwasavailable,someresultsfrompartiallycompletedsurveyswereincorporated.

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FIGURE B‐1: ONLINE/TELEPHONE CONSUMER SURVEYS, DEMOGRAPHIC CHARACTERISTICS 

 

SOURCE: urbanMetrics inc. (2012). 

 

 

 Number of People in Household Count % of Total1 114                   18.2%2 215                   34.4%3 94                      15.0%4 115                   18.4%5 43                      6.9%6 8                        1.3%7 1                        0.2%No Response  35                      5.6%Total 625                   100.0%

Age Group Count % of TotalUnder 25 10                      1.6%25‐34 53                      8.5%35‐44 97                      15.5%45‐54 139                   22.2%55‐64 132                   21.1%65‐74 108                   17.3%75 and over 72                      11.5%No Response  14                      2.2%Total 625                   100.0%

Gender of Respondent Count % of TotalFemale 441                   70.6%Male 180                   28.8%No Response  4                        0.6%Total 625                   100.0%

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FIGURE B‐2: ONLINE/TELEPHONE CONSUMER SURVEYS, NFSR EXPENDITURS BY BURLINGTON RESIDENTS (WEIGHTED) 

 

SOURCE: urbanMetrics inc., based on the results of the online/telephone consumer surveys.  Expenditures have been weighted based on the actual 2011 Census population and achieved sample in each of a number of pre‐identified sampling areas. 

 

 

 

 

 

 

$ % $ % $ % $ % $ % $ % $ % $ %Downtown Burlington 2.3$              0.5% 15.4$           10.9% 8.1$              4.3% 9.4$              11.3% 8.3$              6.5% 0.4$              0.3% 1.7$              4.2% 45.5$           4.1%

Burlington Mall (Fairview Street & Guelph Line) 88.1$           20.9% 24.6$           17.4% 4.9$              2.6% 7.3$              8.8% 5.2$              4.1% 6.4$              5.5% 6.9$              16.9% 143.4$         12.8%

Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 73.6$           17.5% 46.4$           32.9% 11.1$           5.9% 5.0$              6.0% 5.7$              4.5% 0.2$              0.2% ‐$             0.0% 142.0$         12.7%

Burlington Power Centre (Brant Street & Queen Elizabeth Way) 124.1$         29.5% 1.1$              0.8% 23.8$           12.6% 6.4$              7.8% 0.9$              0.7% 3.5$              3.0% 0.0$              0.1% 159.8$         14.3%

Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 0.7$              0.2% 0.6$              0.5% 2.4$              1.3% 3.1$              3.7% 6.2$              4.9% 1.0$              0.9% 1.4$              3.5% 15.3$           1.4%

Fairview Street Corridor (Guelph Line to Appleby Line) 1.7$              0.4% 2.6$              1.9% 23.3$           12.3% 7.3$              8.8% 1.2$              0.9% 2.7$              2.3% 2.2$              5.4% 40.9$           3.7%

Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 36.0$           8.5% 10.3$           7.3% 1.8$              0.9% 1.7$              2.0% 9.6$              7.6% 0.5$              0.5% ‐$             0.0% 59.9$           5.4%

Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 15.4$           3.6% 1.3$              0.9% 1.4$              0.7% 0.5$              0.6% 6.6$              5.2% 3.2$              2.8% ‐$             0.0% 28.3$           2.5%

Appleby Mall (New Street & Appleby Line) 2.9$              0.7% 0.9$              0.6% 0.8$              0.4% 1.1$              1.4% 19.9$           15.7% 3.0$              2.6% ‐$             0.0% 28.6$           2.6%

All Other Burlington 45.4$           10.8% 5.5$              3.9% 85.5$           45.3% 28.2$           34.1% 58.6$           46.2% 45.3$           39.5% 16.9$           41.9% 285.5$         25.6%

TOTAL ‐ City of Burlington 390.1$         92.6% 108.9$         77.1% 163.0$         86.3% 69.9$           84.6% 122.1$         96.3% 66.0$           57.6% 29.1$           71.9% 949.2$         85.1%Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 2.1$              0.5% 7.1$              5.0% 11.2$           5.9% 0.2$              0.2% 0.6$              0.5% 11.3$           9.8% ‐$             0.0% 32.4$           2.9%All Other Oakville 0.8$              0.2% 2.3$              1.7% 2.6$              1.4% 2.8$              3.3% 1.2$              1.0% 8.7$              7.6% 1.0$              2.5% 19.4$           1.7%

SUBTOTAL ‐ Town of Oakville 2.9$              0.7% 9.4$              6.7% 13.8$           7.3% 2.9$              3.5% 1.8$              1.4% 20.0$           17.4% 1.0$              2.5% 51.8$           4.6%Flamborough Power Centre (Waterdown) 3.0$              0.7% ‐$             0.0% ‐$             0.0% 1.1$              1.3% ‐$             0.0% 4.3$              3.7% ‐$             0.0% 8.3$              0.7%All Other Hamilton 1.7$              0.4% 3.4$              2.4% 4.8$              2.5% 2.0$              2.4% 0.9$              0.7% 11.3$           9.8% 1.8$              4.5% 25.8$           2.3%

SUBTOTAL ‐ City of Hamilton 4.7$              1.1% 3.4$              2.4% 4.8$              2.5% 3.1$              3.7% 0.9$              0.7% 15.5$           13.6% 1.8$              4.5% 34.1$           3.1%All Other Outside of Burlington 23.6$           5.6% 19.6$           13.9% 7.2$              3.8% 6.8$              8.2% 2.0$              1.6% 13.1$           11.4% 8.6$              21.2% 80.9$           7.3%

TOTAL ‐ Outside City of Burlington 31.1$           7.4% 32.4$           22.9% 25.9$           13.7% 12.8$           15.4% 4.7$              3.7% 48.6$           42.4% 11.4$           28.1% 166.8$         14.9%GRAND TOTAL 421.2$         100.0% 141.3$         100.0% 188.9$         100.0% 82.6$           100.0% 126.8$         100.0% 114.6$         100.0% 40.5$           100.0% 1,116.0$     100.0%2012 Expenditure Potential 421.2$         141.3$         188.9$         82.6$           126.8$         114.6$         40.5$           1,116.0$    

Buliding & Outdoor Home Supplies

Auto Parts & Accessories

TOTAL NFSR EXPENDITURESRETAIL NODE

General Merchandise

Clothing & Accessories

Furniture, Home Furnishings & Electronics

Miscellaneous Retail

Health & Personal Care

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FIGURE B‐3: ONLINE/TELEPHONE CONSUMER SURVEYS, FSR & RESTAURANT EXPENDITURS BY BURLINGTON RESIDENTS (WEIGHTED) 

 

SOURCE: urbanMetrics inc., based on the results of the online/telephone consumer surveys.  Expenditures have been weighted based on the actual 2011 Census population and achieved sample in each of a number of pre‐identified sampling areas. 

 

 

 

 

 

 

 

 

$ % $ % $ %Downtown Burlington 23.3$           6.3% 6.6$              13.5% 29.9$           7.2%Burlington Mall (Fairview Street & Guelph Line) ‐$             0.0% 4.0$              8.1% 4.0$              1.0%Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) ‐$             0.0% 1.3$              2.7% 1.3$              0.3%Burlington Power Centre (Brant Street & Queen Elizabeth Way) 7.4$              2.0% 1.2$              2.4% 8.6$              2.1%Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 31.0$           8.4% 1.9$              3.9% 32.9$           7.9%Fairview Street Corridor (Guelph Line to Appleby Line) 11.6$           3.1% 2.1$              4.2% 13.6$           3.3%Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 22.0$           6.0% 0.6$              1.2% 22.6$           5.4%Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 9.6$              2.6% 1.6$              3.3% 11.2$           2.7%Appleby Mall (New Street & Appleby Line) 39.1$           10.6% 1.7$              3.4% 40.8$           9.8%All Other Burlington 205.0$         55.6% 20.3$           41.1% 225.2$         53.9%

TOTAL ‐ City of Burlington 349.0$         94.7% 41.2$           83.7% 390.2$         93.4%Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 11.8$           3.2% 1.1$              2.3% 12.9$           3.1%All Other Oakville ‐$             0.0% 1.2$              2.4% 1.2$              0.3%

SUBTOTAL ‐ Town of Oakville 11.8$           3.2% 2.3$              4.7% 14.1$           3.4%Flamborough Power Centre (Waterdown) ‐$             0.0% ‐$             0.0% ‐$             0.0%All Other Hamilton 1.7$              0.5% 2.3$              4.8% 4.1$              1.0%

SUBTOTAL ‐ City of Hamilton 1.7$              0.5% 2.3$              4.8% 4.1$              1.0%All Other Outside of Burlington 6.0$              1.6% 3.4$              6.8% 9.4$              2.2%

TOTAL ‐ Outside City of Burlington 19.5$           5.3% 8.0$              16.3% 27.5$           6.6%GRAND TOTAL 368.5$         100.0% 49.2$           100.0% 417.7$         100.0%2012 Expenditure Potential 368.5$         49.2$           417.7$        

RETAIL NODESupermarkets Convenience &  TOTAL FSR 

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FIGURE B‐4: ONLINE/TELEPHONE CONSUMER SURVEYS, SURVEY QUESTIONNAIRE 

Welcome to the survey! Your opinion is very important to us.  As a way of saying thank you, participants who choose to enter will have an opportunity to win one of three $100.00 gift cards to a Downtown Burlington business of your choice.  Participation in this survey is anonymous, and no participant will be contacted in any way afterward if they do not choose to enter the contest.  urbanMetrics inc. and The Planning Partnership have been retained by the City of Burlington to undertake a Commercial Strategy Study, which is being prepared as part of the City’s ongoing Official Plan Review process. The primary purpose of this brief survey is to identify the shopping patterns of Burlington and non‐Burlington residents in order to determine the location of spending both in and outside of the city of Burlington; how much is being spent on retail products and services; and at which types of stores they are shopping.  Municipal Freedom of Information and Protection of Privacy Act Notice: Personal information (PI) collected on this website is collected by urbanMetrics inc. on behalf of the City of Burlington under the authority of the Planning Act, R.S.O. 1990, c. P. 13. The City of Burlington will use the personal information to support the Official Plan Review, analyze shopping patterns for the Commercial Strategy Study and to contact contest winners. Questions about this collection of personal information should be directed to Ms. Andrea Smith, MCIP, RPP, Senior Planner ‐ Policy, City of Burlington (ph. 905‐335‐7600 ext. 7385;[email protected])   Are you a resident of the City of Burlington?   Yes 

  No 

 Do you know your postal code?   Yes ______________________ 

  No 

 What is the nearest intersection to where you live? 

    

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Are you over the age of 18? and the primary shopper in your household?   Yes 

  No 

 Are you the primary shopper in your household?   Yes 

  No 

 In the last MONTH, have you done any shopping whatsoever?   Yes 

  No 

  In the past MONTH, which types of stores have you shopped at:   Yes No 

Department Stores (such as Walmart, Zellers & the Bay)     

Warehouse membership clubs (such as Costco)     

Canadian Tire     

Auto Parts, Tires & Accessories (Napa Auto, XYZ Tire Shop) ‐ excluding automobile dealerships     

General Merchandise & Dollar Stores (Giant Tiger, Dollarama, Liquidation World)     

Supermarkets (Fortinos, FreshCo., Longos, No Frills etc)      

Specialty Food Stores (meats, breads, small grocery & convenience stores)     

Health & Personal (Drug, optical, nutrition)     

Clothes, Shoes, Accessories & Jewellery stores     

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Furniture, Appliances & Home Fashions     

Electronics, Computers, Cameras & Mobile Devices     

Building & Outdoor Supply Stores (home improvement, hardware, paint & garden centres)     

Specialty Stores (office supplies, sporting goods, hobby, art , book, music, florists & pet supplies)     

Second Hand Merchandise Stores (charity shops, antique & consignment stores)     

Restaurants (full‐service & fast‐food)     

  You indicated that you shopped at a DEPARTMENT STORE in the past MONTH. Excluding online shopping, which stores did you shop at specifically and approximately how much did you spend?  The Bay – Mapleview Centre (Fairview Street & Queen Elizabeth Way) 

 The Bay – Burlington Mall (Fairview Street & Guelph Line) 

 Sears – Mapleview Centre (Fairview Street & Queen Elizabeth Way) 

 Walmart Supercentre (Fairview Street & Brant Street) 

 Walmart Supercentre (Dundas Street West & Appleby Line) 

 Walmart Supercentre – Waterdown (Dundas Street East & Hollybush Drive)

 All Other Outside Burlington 

  You indicated that you spent $(SUM BASED ON RESPONSES) at Department Stores, what percentage (%) was made on food and supermarket items? 

   

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 You indicated that you shopped at a WAREHOUSE MEMBERSHIP CLUB such as Costco in the past MONTH.  Excluding online shopping, which stores did you shop at specifically, and approximately how much did you spend?  Costco – Burlington (Queen Elizabeth Way & Brant Street) 

   Costco – Ancaster (Lincoln Alexander Parkway & Highway 403) 

   Costco – Mississauga (Dundas Street West & Winston Churchill Boulevard) 

   All Other Outside Burlington 

    If other, please give the name and location of the store  Store name 

   Location 

    You indicated that you spent $(SUM BASED ON RESPONSES) at Warehouse Membership Clubs, what percentage (%) was made on food and supermarket items?  

     You indicated that you shopped at a Canadian Tire in the past MONTH.  Excluding online shopping, which stores did you shop at specifically, and approximately how much did you spend? Canadian Tire – Burlington Mall (Fairview Street & Guelph Line) 

 Canadian Tire – Millcroft Shopping Centre (Upper Middle Road & Appleby Line) 

 

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Canadian Tire – Waterdown (Dundas Street East & Highway 6)  

All Other Outside Burlington  

 You indicated another location for Canadian Tire, please specify the location below:  

     You indicated that you shopped at an AUTO PARTS, TIRES & ACCESSORY STORE ‐ excluding automobile dealerships ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend?  Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   

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Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville)    

All Other Oakville    

Flamborough Power Centre (Waterdown)    

All Other Hamilton    

All Other Outside of Burlington    

  You indicated that you shopped at a GENERAL MERCHANDISE & DOLLAR STORE ‐ such as Giant Tiger, Dollarama & Liquidation World ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend?  Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   

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All Other Burlington    

Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville)    

All Other Oakville    

Flamborough Power Centre (Waterdown)    

All Other Hamilton    

All Other Outside of Burlington    

  You indicated that you shopped at a SUPERMARKET in the past MONTH. Excluding online shopping, which stores did you shop at specifically, and approximately how much did you spend?  Food Basics (Lakeshore Road & Hampton Heath Road) 

 Food Basics (Upper Middle Road & Guelph Line) 

 Fortinos (Plains Road East & Queen Elizabeth Way) 

 Fortinos (Upper Middle Road & Guelph Line) 

 Fortinos (New Street & Appleby Line) 

 Fortinos (Dundas Street & Appleby Line) 

 Fortinos (Parkside Drive & Hamilton Street North, Waterdown) 

 FreshCo. (Upper Middle Road & Brant Street) 

 FreshCo. (Upper Middle Road & Walkers Line) 

 

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Longos (Fairview Street & Maple Avenue)  

Longos (Dundas Street & Walkers Line)  

Longos – Burloak Centre (Queen Elizabeth Way & Burloak Drive, Oakville)  

Metro (Upper Middle Road & Appleby Line)  

Metro (Fairview Street & Cumberland Avenue)  

No Frills – Downtown Burlington (Brant Street & Victoria Avenue)  

No Frills (Coventry Way & Guelph Line)  

Sobeys (North Service Road & Brant Street)  

Other in Burlington  

All Other Outside of Burlington  

 If you selected other, please specify the name and location of the store in the fields below:  Store Name 

   Store Location 

     You indicated that you shopped at an OTHER/SPECIALTY FOOD STORE ‐ such as a jug milk store, bakery, deli, meat shop, frozen food store, convenience food store, candy shop or fruit market ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend there?  Downtown Burlington 

   

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Burlington Mall (Fairview Street & Guelph Line)    

Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way)    

Burlington Power Centre (Brant Street & Queen Elizabeth Way)    

Plains Road Corridor (Waterdown Road to Queen Elizabeth Way)    

Fairview Street Corridor (Guelph Line to Appleby Line)    

Appleby‐Dundas Power Node (Dundas Street & Appleby Line)    

Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line)    

Appleby Mall (New Street & Appleby Line)    

All Other Burlington    

Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville)    

All Other Oakville    

Flamborough Power Centre (Waterdown)    

All Other Hamilton    

All Other Outside of Burlington    

  You indicated that you shopped at a HEALTH & PERSONAL CARE STORE ‐ such as a drug store, pharmacy, optical, nutrition or health equipment supply store ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend there?  

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Downtown Burlington    

Burlington Mall (Fairview Street & Guelph Line)    

Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way)    

Burlington Power Centre (Brant Street & Queen Elizabeth Way)    

Plains Road Corridor (Waterdown Road to Queen Elizabeth Way)    

Fairview Street Corridor (Guelph Line to Appleby Line)    

Appleby‐Dundas Power Node (Dundas Street & Appleby Line)    

Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line)    

Appleby Mall (New Street & Appleby Line)    

All Other Burlington    

Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville)    

All Other Oakville    

Flamborough Power Centre (Waterdown)    

All Other Hamilton    

All Other Outside of Burlington    

  You indicated that you shopped at an APPAREL & ACCESSORIES STORE ‐ such as clothing, shoes, luggage, leather goods, clothing accessories or jewellery stores ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend there? 

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 Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   All Other Hamilton 

   All Other Outside of Burlington 

     You indicated that you shopped at a FURNITURE, HOME FURNISHINGS, APPLIANCE STORE in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend? 

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 Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   All Other Hamilton 

   All Other Outside of Burlington 

     You indicated that you shopped at an ELECTRONIC, COMPUTER, CAMERA OR TELEPHONE STORE in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend? 

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 Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   All Other Hamilton 

   All Other Outside of Burlington 

     

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You indicated that you shopped at a BUILDING & OUTDOOR HOME SUPPLY STORE ‐ such as a home improvement centre or hardware store; paint and wallpaper store; plumbing and electrical supply store; nursery or garden centre ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend there?  Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   All Other Hamilton 

   All Other Outside of Burlington 

    

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 You indicated that you shopped at a SPECIALTY STORE ‐ such as office supply, sporting goods, hobby, art, books, music, florist & pet supply stores ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend there?  Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   All Other Hamilton 

   All Other Outside of Burlington 

   

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  You indicated that you shopped at a SECOND HAND MERCHANDISE STORE ‐ such as charity shops, antique stores or consignment stores ‐ in the past MONTH. Excluding online shopping, in which of the following retail/service commercial areas was this store located; and approximately how much did you spend there?  Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   All Other Hamilton 

   

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All Other Outside of Burlington    

  You indicated that you shopped at a RESTAURANT ‐ including Full Service Restaurants (“sit‐down” restaurants) AND Limited Service Restaurants (“fast‐food” restaurants) ‐ in the past MONTH. In which of the following retail/service commercial areas was this store located; and approximately how much did you spend there?  Downtown Burlington 

   Burlington Mall (Fairview Street & Guelph Line) 

   Mapleview Shopping Centre (Fairview Street & Queen Elizabeth Way) 

   Burlington Power Centre (Brant Street & Queen Elizabeth Way) 

   Plains Road Corridor (Waterdown Road to Queen Elizabeth Way) 

   Fairview Street Corridor (Guelph Line to Appleby Line) 

   Appleby‐Dundas Power Node (Dundas Street & Appleby Line) 

   Millcroft Shopping Centre Node (Upper Middle Road & Appleby Line) 

   Appleby Mall (New Street & Appleby Line) 

   All Other Burlington 

   Burloak Centre (Burloak Drive & Queen Elizabeth Way, Oakville) 

   All Other Oakville 

   Flamborough Power Centre (Waterdown) 

   

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All Other Hamilton    

All Other Outside of Burlington    

  Have you done any online shopping in the last MONTH?   Yes 

  No 

 In the past MONTH, approximately how much did you spend on the following types of products and services online? Retail merchandise, including downloads (e.g., music, movies, e‐books, etc.) 

   Tickets and travel‐related services (e.g., event tickets, airline tickets, hotels, etc.) 

   All other services 

     How would you describe the following in terms of their availability to you in the City of Burlington?  Type of Retail/Service Facilities    Need More  Just Right  Too Many 

Department Stores       

Specialty Clothing Stores       

Home Furnishings Stores       

Full‐Service Restaurants       

Fast Food Restaurants       

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Supermarkets       

Specialty Food Stores         

How would you describe the following in terms of their availability to you in the City of Burlington?  Format of Retail/Service Facilities:    Need More Just Right  Too Many

Large Format (“Big‐Box”) Stores        

Enclosed Shopping Malls        

Convenience/Neighbourhood Scale Retailers       

Pedestrian Retail Areas (boutique or "main‐street" shopping)      

Retail Accessible by Transit        

  How would you describe the following in terms of their availability to you in Downtown Burlington?  Type of Retail/Service Facilities    Need More  Just Right  Too Many 

Department Stores       

Specialty Clothing Stores       

Home Furnishings Stores       

Full‐Service Restaurants       

Fast Food Restaurants       

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Supermarkets       

Specialty Food Stores        

 About how often do you typically visit Downtown Burlington to shop?     More than once a week 

  Once a week 

  1‐3 times per month 

  Less than once a month 

  Never 

   About how often do you typically visit Downtown Burlington in the evening?     More than once a week 

  Once a week 

  1‐3 times per month 

  Less than once a month 

  Never 

 How did you typically get to Downtown Burlington?    Car / motorcycle 

  Walk 

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  Bicycle 

  Public transit 

  Taxi 

  Other ______________________ 

 On a scale of 1 to 10, with 1 being not important, and 10 being very important ‐ how important is it that Downtown Burlington be...?    1  2  3  4  5  6  7  8  9  10 

A major shopping destination for people across the region             

A neighbourhood destination to buy daily/weekly retail items (i.e. food and other convenience items)             

The cultural centre for the City             

A place to take out‐of‐town visitors             

A place to meet friends             

A place to enjoy recreation and leisure activities             

A place for the City's Festivals             

A place for people to work and learn             

A place for people to live             

 When you drive to Downtown Burlington to shop, is parking...?    Yes  No 

Adequate?      

Convenient for you?     

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Reasonably priced?      

  How many people live in your household?   

    What is your age?    Under 25 

  25‐34 

  35‐44 

  45‐54 

  55‐64 

  65‐74 

  75 and over 

 What is your gender?    Male 

  Female 

 Please provide your name and email address if you would like to enter the contest to win 1 of 3 $100.00 gift cards from a Downtown business of your choice.  Only winners will be contacted.  Your email address will not be shared.   

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SOURCE: urbanMetrics inc. (2012). 

 

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APPENDIXC–INVENTORYOFCOMMERCIALSPACE

FIGURE C‐1: INVENTORY OF BURLINGTON COMMERCIAL SPACE BY RETAIL CATEGORY AND MAJOR RETAIL NODE 

DowntownFairview Street East

Fairview Street, West

Brant Street Power Centre 

Ikea Power Centre

 Plains Road /Aldershot

Mapleview Shopping Centre      

Burlington Mall        

Millcroft Power Centre

1 2 3 4 5 6 7 8 9Supermarkets & Grocery 26,300           65,268           32,152           58,434           83,029           59,981          Specialty and Other Food 22,955           19,778           20,704           4,641             47,834           2,604             2,860             1,350            Total Food 49,255           85,046           52,856           63,075           83,029           47,834           2,604             2,860             61,331          

Pharmacies & Personal Care 12,000           6,800             1,423             4,700             37,303           18,937           17,006          General Merchandise 11,850           9,956             141,233         126,464         6,128             261,544         408,285         168,009        Apparel and Accessories 58,300           37,627           16,000           34,631           6,050             268,854         114,766         12,000          Home Furnishings 46,800           168,104         36,800           103,186         286,598         34,730           20,278           53,169           11,484          Other Miscellaneous 23,833           116,378         62,743           38,440           50,965           21,303           42,843           11,432          Building and Outdoor Home Supply 3,500             36,162           41,326           21,220          Selected Automotive ‐                  7,300             19,830           10,158           10,000          Total Non‐Food Retail 156,283         382,327         317,932         302,721         288,021         133,951         609,282         648,000         219,931        

Other Retail: LBW 6,400             11,260           13,409           1,000             20,806          

Banks/Credit Unions 33,000           15,106           12,864           14,745           4,743             7,525            Health Care 121,538         28,164           30,703           44,520           1,391             7,459             13,400          Cultural, Entertainment & Recreation 69,800           24,262           61,898           4,087             28,700           58,062           2,400            Food Services & Drinking Places 150,866         108,840         52,775           35,872           1,094             90,238           22,137           11,232           55,548          Consumer Goods Rental 2,700             8,249            Personal & Household Goods Repair & Maintenance 4,000             10,016           24,466           2,500             26,696           630                 1,712            Personal Care 76,000           15,310           5,376             43,590           6,353             6,446             14,632          Selected Civic & Social Organizations 46,563           9,600             10,000           2,500             40,000           880                Social Services 4,300             8,514             7,900             5,500            Other Services 209,310         43,032           102,280         81,763           971                 18,116           9,996            Total Services 718,077         262,844         238,463         102,770         5,181             386,401         31,482           108,650         109,001        

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SOURCE: urbanMetrics inc., based on a detailed inventory of retail and service commercial space located in the City of Burlington (2012). 

Upper Middle and Guelph Line

Dundas/ Appleby 

Power Node (11)

Walkers Line/New Street

Guelph Line/New Street

Appleby Line/New Street

Guelph Line/QEW Power Node

Remainder of North Burlington 

Remainder of South Burlington

Total City

10 11 12 13 14 15 16 17Supermarkets & Grocery 116,877         62,000           20,000           69,200           133,976         34,387           761,604        Specialty and Other Food 1,270             10,100           6,888             28,095           5,850             1,000             49,898           10,072           235,899        Total Food 118,147         72,100           26,888           28,095           75,050           1,000             183,874         44,459           997,503        

Pharmacies & Personal Care 1,000             26,503           3,200             25,880           38,685           65,928           17,027           276,392        General Merchandise 9,219             137,271         1,300             5,094             10,000           22,212           2,600             1,321,165    Apparel and Accessories 28,000           3,856             10,100           3,700             10,764           1,000             605,648        Home Furnishings 1,015             17,000           1,750             20,494           3,150             51,000           141,330         231,858         1,228,746    Other Miscellaneous 10,870           78,400           14,563           12,286           8,900             25,000           126,315         136,569         780,840        Building and Outdoor Home Supply 1,140             2,200             19,569           148,060         90,405           116,300         479,882        Selected Automotive 2,500             13,500           46,000           109,288        Total Non‐Food Retail 22,104           288,314         24,669           78,554           84,004           224,060         470,454         551,354         4,801,961    

Other Retail: LBW 17,986           13,500           16,379           100,740        

Banks/Credit Unions 13,544           19,400           16,400           15,477           6,900             47,944           35,232           242,880        Health Care 11,556           11,180           7,000             27,560           26,197           119,397         171,798         621,863        Cultural, Entertainment & Recreation 4,800             49,800           100,000         5,559             79,599           140,134         629,101        Food Services & Drinking Places 20,418           44,300           13,890           27,672           22,775           16,275           116,787         123,377         914,095        Consumer Goods Rental 2,000             21,500           34,449          Personal & Household Goods Repair & Maintenance 728                 11,800           1,200             60,869           104,700         249,317        Personal Care 6,350             11,600           8,232             19,955           18,676           1,050             58,473           36,579           328,622        Selected Civic & Social Organizations 1682 5,200             16,500           132,925        Social Services 1,200             14,721           8,084             50,219          Other Services 2,810             26,860           2,850             68,785           7,175             100,049         286,940         960,937        Total Services 59,478           163,140         49,100           272,449         90,164           17,325           605,039         944,844         4,164,408    

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APPENDIXD–BACKGROUNDDATAANDDEFINITIONOFTERMS

GrossLeasableArea(GLA)

Grossleasablearea(GLA)isthetotalretailfloorareadesignedfortenantoccupancyandexclusiveuse,includingbasements,upperfloorsandmezzanines.Itisexpressedinsquarefeetandmeasuredfromthecentrelineofjointpartitionsandfromoutsidewallfaces.GLAistheareaonwhichtenantspayrentandwhichproducesincomeforatenant.Sinceitlendsitselfreadilytomeasurementandcomparison,GLAhasbeenadoptedbytheshoppingcentreindustryasitsstandardforstatisticalcomparison.

PerCapitaIncome

Percapitaincomerepresentsaveragetotalpersonalincomebeforetax,asdefinedbyStatisticsCanada.TheTradeAreaincomeindicestotheProvincearebasedontheresultsofthe2006CensusofCanada,themostrecentyearforwhichthistypeofCensusinformationisavailable.

PerCapitaRetailExpenditures

FigureD‐1detailsourcalculationsofpercapitaretailexpendituresintheProvinceofOntariofor2012,includingtheNFSRandFSRcategories.ThesecalculationsarebasedonStatisticsCanada,RetailTradedata,usingannualizeddataforJanuarytoSeptember2012.

TradeAreaPerCapitaRetailExpenditures

PerCapitaretailexpendituresforTradeArearesidentshavebeencalculatedinthisreportbasedonregressionequationsutilizingStatisticsCanada,SurveyofHouseholdSpendingdata.FigureD‐2presentsthecalculationsofvariousregressionequations,includingforFSRandNFSRexpenditures,basedondataforOntariofrom2010.

ExpenditurePotential

ExpenditurepotentialisthetotalannualexpendituresmadebyTradeArearesidents.ThisincludespurchasesmadebothinsideandoutsidetheTradeArea.Itiscalculatedbymultiplyingtheaveragepercapitaexpenditureineachstorecategorybythetotalpopulationofadefinedarea.

RealGrowth

Realgrowthreferstotheamountthatsalesvolumesorexpenditureswouldincreaseinfutureyears,afterdiscountingforinflation.Therefore,referencestotheCanadiandollar,dealingwithboththepresentandfutureperiod,reflectits2012valueinthisreport.FiguresD‐

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3andD‐4examinehistoricrealgrowthinpercapitaFSRandNFSRexpendituresinOntario,respectively.Forthepurposesofthisreport,arealgrowthrateof1.5%peryearhasbeenutilizedforpercapitaNFSRexpenditures,whilearealgrowthrateof0.25%peryearhasbeenusedforpercapitaFSRexpenditures.

Retail/ServiceStoreClassification

AdetailedlistingoftheretailandservicespacecategoriesreferredtointhisreportisincludedinFigureD‐5.ThisclassificationschemeisbasedonStatisticsCanada’sNorthAmericanIndustryClassificationSystem(NAICS).

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FIGURE D‐1: ONTARIO RETAIL TRADE – AVERAGE PER CAPITA EXPENDITURES BY RETAIL CATEGORY (2012) 

 

SOURCE:  urbanMetrics inc. * Adjusted for estimated Non‐NFSR portion. ** For part year data, annualized totals calculated by applying average indices of quarters for the past six years as a % of total, to current year partial sales. *** urbanMetrics estimate.  Excluded stores include: Mobile Home Dealers and Tomb Stone Dealers. 

 

($Millions)MONTH 1 2 3 4 5 6 7 8 9 ANNUALIZED PerYEAR 2012 2012 2012 2012 2012 2012 2012 2012 2012 TOTAL** CapitaMotor vehicle and parts dealers[441] 2,283.6          2,197.7          3,016.4          3,080.6          3,470.6          3,279.2          2,946.6          3,075.8          2,712.7          $34,012.0 $2,518New car dealers[44111] 1,941.0          1,869.7          2,570.1          2,566.7          2,868.7          2,735.5          2,402.9          2,553.5          2,258.0          $28,384.7 $2,102Used car dealers[44112] 176.9             177.4             224.0             236.3             246.0             238.8             215.9             220.4             195.4             $2,531.3 $187Other motor vehicle dealers[4412] 60.1                64.3                100.1             142.9             209.7             172.4             196.5             168.1             132.1             $1,525.7 $113

Automotive parts, accessories and tire stores[4413] 105.5             86.2                122.3             134.7             146.2             132.5             131.4             133.9             127.2             $1,570.3 $116Furniture and home furnishings stores [442] 422.6             379.0             430.8             406.0             448.8             455.9             472.4             509.0             487.6             $5,554.6 $411Furniture stores [4421] 271.3             233.7             265.4             255.7             284.4             287.9             298.1             324.4             316.0             $3,469.4 $257Home furnishings stores [4422] 151.3             145.4             165.4             150.3             164.4             167.9             174.2             184.6             171.6             $2,085.3 $154Electronics and appliance stores [443] 415.1             377.4             431.0             375.4             390.4             429.5             410.9             484.7             470.0             $5,632.0 $417

Building material and garden equipment and supplies dealers [444] 567.7             562.1             682.7             756.9             1,035.9          957.4             903.6             891.3             814.6             $9,436.0 $699Food and beverage stores [445] 2,727.5          2,715.5          3,103.1          2,896.0          3,285.7          3,447.5          3,198.1          3,297.8          3,198.8          $37,760.0 $2,796Grocery stores [4451]  (includes 44511 & 44512) 2,138.7          2,085.1          2,358.8          2,183.1          2,457.5          2,534.1          2,323.2          2,394.3          2,392.9          $28,064.5 $2,078

Supermarkets and other grocery (except convenience) stores  [44511] 2,002.4          1,951.0          2,208.3          2,041.6          2,301.6          2,379.9          2,160.9          2,233.6          2,238.7          $26,270.5 $1,945Convenience stores [44512] 136.3             134.1             150.5             141.5             155.9             154.2             162.3             160.7             154.2             $1,794.1 $133Specialty food stores [4452] 137.8             145.8             157.7             168.7             170.7             177.7             170.0             180.3             172.3             $2,054.7 $152Beer, wine and liquor stores [4453] 451.1             484.5             586.6             544.1             657.5             735.7             705.0             723.3             633.7             $7,640.8 $566Health and personal care stores [446] 1,024.7          993.1             1,051.1          1,037.7          1,087.3          1,031.7          1,005.5          1,037.2          1,002.9          $12,667.3 $938Gasoline Stations [447] 1,460.5          1,460.6          1,573.4          1,587.4          1,664.6          1,619.4          1,637.5          1,681.4          1,606.9          $18,964.8 $1,404Clothing and clothing accessories stores [448] 622.1             632.7             778.4             744.3             902.6             895.3             766.0             858.1             892.8             $10,510.9 $778Clothing stores [4481] 483.3             479.6             614.0             588.9             702.0             707.3             594.0             666.8             702.8             $8,199.1 $607Shoe stores [4482] 73.3                60.8                91.4                85.0                103.9             99.0                88.8                102.4             110.2             $1,162.0 $86Jewellery, luggage and leather goods stores [4483] 65.5                92.3                73.0                70.5                96.6                88.9                83.1                88.9                79.9                $1,149.8 $85Sporting goods, hobby, book and music stores [451] 309.9             259.2             303.3             274.8             305.5             313.0             297.5             332.6             382.2             $4,086.7 $303General merchandise stores [452] 1,479.0          1,392.6          1,683.2          1,723.9          1,991.8          1,909.8          1,813.0          1,859.4          1,805.9          $22,554.2 $1,670Department stores [4521] 735.7             698.6             839.5             855.2             912.3             905.8             875.4             905.6             920.8             NA NAOther general merchandise stores [4529] 743.3             694.0             843.7             868.8             1,079.5          1,004.0          937.7             953.8             885.1             NA NAMiscellaneous store retailers [453] 266.2             273.0             304.7             290.4             320.6             327.2             293.7             317.3             352.4             $3,832.5 $255

TOTAL RETAIL TRADE 11,578.9 11,242.9 13,358.1 13,173.4 14,903.8 14,665.9 13,744.8 14,344.6 13,726.8 0.0 0.0 0.0 165,011.2 

TOTAL ESTIMATED FSR SALES, ONTARIO  [NAICS ‐ 4451, 4452] (partial years calculated by adding 4451 and 4452) $30,119.2POPULATION (July 1st Estimate) Catalogue no. 91‐002‐X, vol. 26, no. 2  (released Sept 27 2012) 13,505,900PER CAPITA FSR SALES $2,230

TOTAL NFSR STORE SALES, ONTARIO [NAICS ‐ 4413, 442, 443, 444, 446, 448, 451, 452, 453 @ 90%]   ‐ INCLUDES AUTOMOTIVE TIRES/BATTERIES/AUTO ACCESSORIES $75,844.7Less Miscellaneous Store Retailers ‐ Non‐ NFSR Portion @ *** 10% $383.0ADJUSTED TOTAL NFSR SALES, ONTARIO $75,461.7POPULATION (July 1st Estimate) Catalogue no. 91‐002‐X, vol. 26, no. 2  (released Sept 27 2012) 13,505,900PER CAPITA NFSR STORE SALES $5,587

PER CAPITA GAFO  (including NAICS 4413,442,443,448,451,452,453 @90%)  ‐ EXCLUDES AUTOMOTIVE TIRES/BATTERIES/AUTO ACCESSORIES @ $116 PER CAPITA $3,834

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FIGURE D‐2: PROVINCE OF ONTARIO INCOME/EXPENDITURE REGRESSION EQUATIONS, 2010 

SOURCE: urbanMetrics inc., based on Statistics Canada Survey of Household Spending in 2010, Ontario (April 2012 62F0032X). 

(x) (y1) (y2) (y3) (y4) (y5)

(n)

Average Per Capita Income of Income 

Quintile Income FSR  NFSR RestaurantHealth and 

Personal CareLiquor / Beer / 

Wine

1 $11,020 35.2 97.0 72.2 78.7 105.6 47.72 $16,939 54.1 95.8 79.5 67.2 94.3 48.13 $24,067 76.9 92.1 95.1 81.5 101.6 91.04 $30,527 97.5 99.3 101.3 116.6 86.3 127.15 $56,256 179.7 110.0 129.7 129.9 111.6 185.8

All  Classes $31,305 100.0 100.0 100.0 100.0 100.0 100.0

REGRESSION EQUATIONS:FSR y1 = 0.10 (x) + 90NFSR y2 = 0.40 (x) + 60Restaurant y3 = 0.43 (x) + 57H&PC y4 = 0.06 (x) + 94LBW y5 = 0.90 (x) + 10

where x = income index (independent variable) and y = expenditure index for selected category (dependent variable)

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FIGURE D‐3: PROVINCE OF ONTARIO, HISTORIC REAL GROWTH IN FOOD STORE RETAIL (FSR) EXPENDITURES 

SOURCE: urbanMetrics inc. 1) Based on Statistics Canada, Retail Trade, Publication 63‐005 (NAICS).  The figure for 2012 is an estimate based on January to September data, indexed to 

the full year using historic data for the preceding six years. 2) Statistics Canada, The Consumer Price Index (CPI) for Food Purchased from Stores. 

 

 

 

 

 

 

 

Per Capita FSR Expenditures (Current $) (1

Consumer Price Index (2002 Base 

Year) (2

Per Capita FSR Expenditures (Constant $)

Annual Real Growth

   $1,885 103.0 $1,830$1,937 106.1 $1,824 ‐0.3%$1,943 108.2 $1,795 ‐1.6%$1,994 110.6 $1,804 0.5%$2,113 115.4 $1,831 1.5%$2,193 121.4 $1,806 ‐1.3%$2,182 123.1 $1,772 ‐1.9%$2,188 129.0 $1,696 ‐4.3%$2,230 131.9 $1,691 ‐0.3%

Average Annual Real Growth, 2004 to 2012 ‐1.0%

Year

200420052006200720082009201020112012

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FIGURE D‐4: PROVINCE OF ONTARIO, HISTORIC REAL GROWTH IN NON‐FOOD STORE RETAIL (NFSR) EXPENDITURES 

SOURCE: urbanMetrics inc. 1) Based on Statistics Canada, Retail Trade, Publication 63‐005 (NAICS).  The figure for 2012 is an estimate based on January to September data, indexed to 

the full year using historic data for the preceding six years. 2) Statistics Canada, The Consumer Price Index (CPI) for All Items Excluding Food and Energy. 

 

Per Capita NFSR Expenditures (Current $) (1

Consumer Price Index (2002  Base 

Year) (2

Per Capita NFSR Expenditures (Constant $)

Annual Real Growth

   $4,757 104.1 $4,569$4,874 105.3 $4,627 1.3%$5,112 106.6 $4,795 3.6%$5,289 108.5 $4,872 1.6%$5,376 109.8 $4,894 0.4%$5,306 111.1 $4,776 ‐2.4%$5,499 113.4 $4,850 1.6%$5,555 115.6 $4,805 ‐0.9%$5,587 116.8 $4,782 ‐0.5%

 Average Annual Real Growth, 2004 to 2012 0.6%

Year

200420052006200720082009201020112012

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FIGURE D‐5: RETAIL/SERVICE STORE CLASSIFICATION, BASED ON NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS) 

Trade Group  NAICS  Description

FOOD 

90  Supermarkets     

  44511  Supermarkets and Other Grocery (except Convenience) Stores 

100  Convenience and Specialty Food Stores 

  44512  Convenience Stores  44521  Meat Markets  44522  Fish and Seafood Markets  44523  Fruit and Vegetable Markets  44529  Other Specialty Food Stores, including Baked Goods Stores, & Confectionary & Nut 

BEVERAGE STORES 

110  Beer, Wine and Liquor Stores

  44531  Beer, Wine and Liquor Stores     

NON‐FOOD STORE RETAIL (NFSR) 

Automotive        

20  Used and Recreational Motor Vehicle and Parks Dealers  (Tires, Batteries, Automotive Accessories component)

  44131  Automotive Parts and Accessories Stores

  44132  Tire Dealers       

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Furniture, Home Furnishings and Electronics Stores

30  Furniture Stores     44211  Furniture Stores

40  Home Furnishings Stores   44221  Floor Covering Stores  (excludes retailers or only ceramic or only hardwood flooring which are in Building Supply)  44229  Other Home Furnishings Stores (e.g. window treatments, fireplace/accessories, kitchen and tableware, bedding and 

linens, brooms and brushes, lamps and shades, and prints and picture frames). 

 50  Computer and Software Stores  44312  Computer and Software Stores (includes retailing new computers, computer peripherals, pre‐packaged software, game 

software and related products) 60  Home Electronics and Appliance Stores  44311  Appliance, Television and other Electronics Stores  44313  Camera and Photographic Supplies Stores

 

Building and Outdoor Home Supplies Stores

70  Home Centres and Hardware Stores  44411  Home Centres  44413  Hardware Stores  (includes tool stores)

80  Specialized Building Materials and Garden Stores  44412  Paint and Wallpaper Stores  44419  Other Building Material Dealers (excluding manufacturing and construction firms) (includes doors, windows, kitchen

cabinets, electrical, glass, plumbing, ceramic floor, roofing materials, fencing)   44421  Outdoor Power Equipment Stores  (lawn mowers, tractors, hedge trimmers, snow blowers)  44422  Nursery Stores and Garden Centres

      

     

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Pharmacies and Personal Care Stores  120  Pharmacies and Personal Care Stores  44611  Pharmacies and Drug Stores  44612  Cosmetics, Beauty Supplies and Perfume Stores  44613  Optical Goods Stores  44619  Other Health and Personal Care Stores (includes stores retailing health and personal care items, such as vitamin 

supplements, hearing aids, and medical equipment and supplies)  Clothing and Accessories Stores  140  Clothing Stores     44811  Men's Clothing Stores  44812  Women's Clothing Stores  44813  Children's and Infant's Clothing Stores  44814  Family Clothing Stores  44819  Other Clothing Stores 150  Shoe, Clothing Accessories and Jewellery Stores  44815  Clothing Accessories Stores  44821  Shoe Stores (includes athletic shoe retailers)  44831  Jewellery Stores  44832  Luggage and Leather Goods Stores           

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General Merchandise Stores  170  Department Stores     45211  Department Stores175  45211  Department Stores with a Large food component  (i.e. Walmart Supercentres)180  Other General Merchandise Stores   45291  Warehouse Clubs and Superstores   45299  All Other General Merchandise Stores:     Home & Auto (i.e. Canadian Tire)     Other General Merchandise Stores (e.g. general stores, variety stores, "dollar" stores) Miscellaneous Retailers  160  Sporting Goods, Hobby, Music and Book Stores  45111  Sporting Goods Stores (excludes athletic shoe retailers)  45112  Hobby, Toy and Game Stores  (excludes computer games and software)  45113  Sewing, Needlework and Piece Goods Stores  45114  Musical Instrument and Supplies Stores  45121  Book Stores and News Dealers  45122  Pre‐Recorded Tape, Compact Disc and Record Stores 190  Miscellaneous Store Retailers  45311  Florists  45321  Office Supplies and Stationery Stores  45322  Gift, Novelty and Souvenir Stores  45331  Used Merchandise Stores   45391  Pet and Pet Supplies Stores  45392  Art Dealers  (excludes art galleries)  45399  All Other Miscellaneous Store Retailers  (e.g. tobacco supplies, artist supplies, collectors’ items, beer & wine making, 

swimming pool/spas/accessories, religious goods and accessories)    

   

 

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SERVICES  200 

 Consumer Goods Rental 

  53221  Consumer Electronics and Appliance    (Appliance rental and leasing, rental of consumer audio‐visual equipment (including rent‐to‐own),  Television rental and leasing,  Video recorder and player rental and leasing,  Washers and dryers rental)  

  53222  Formal Wear and Costume Rental  53223  Video Tape and Disc Rental  53229  Other Rental (sporting goods, garden equipment, home health, fitness etc.)  53231  General Rental Centres (including contractors' and builders' tools and equipment, home repair tools, lawn and garden 

equipment, moving equipment and supplies, and party and banquet equipment and supplies 

210  Finance    

  52211  Banks  52213  Credit Unions215  52239  Other Financial (including cheque cashing, mortgage brokers, other financial services (e.g. Edward Jones))

 220 

 Insurance and Real Estate 

  52421  Insurance Agencies and Brokerages  53121  Offices of Real Estate Agents and Brokers  53132  Office of Real Estate Appraisers

 230 

 Professional, Scientific & Technical Services 

  54111  Offices of Lawyers  54119  Other Legal Services (e.g. Paralegal, Title search, immigration consultation, notaries)  54121  Offices of Accountants, Tax Preparation Services, Bookings, Payroll  54131  Architectural Services  54132  Landscape Architecture (includes urban planners, industrial development planning, landscape architects)  54134  Drafting Services  54137  Survey and Mapping Services  54138  Testing Labs (excluding medical, auto, veterinary)  54141  Interior Design Services  54143  Graphic Design Services (includes art studios)  54149  Other Specialized Design Services (e.g. clothing, jewellery, fashion)

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  54151  Computer Systems Design and Related Services (e.g. computer consulting and programming)  54161  Management Consulting Services    54162  Environmental Consulting Services  54169  Other Scientific and Technical Consulting (e.g. economic, hydrology, safety )  54171  Research & Development in the Physical, Engineering and Life Sciences (includes medical research labs)  54172  Research & Development in the Social Sciences and Humanities (e.g. demographic, education, psychology research)  54181  Advertising Agencies  54182  Public Relations Services (e.g. lobbyists, political consultants)   54191  Marketing Research &  Public opinion polling  54192  Photographic Services (e.g. passport photography, photo studios portrait photography studies)  54193  Translation and Interpretation Services   54194  Veterinary Services (excludes pet care (81291))  54199  All Other Professional, Scientific and Technical Services  (includes consumer credit counselling)

 240 

 Selected Office Administrative Services  

  56131  Employment Services (includes placements, executive search, casting agencies etc.)  56141  Document Preparation Services (proofreading, word processing, desktop publishing etc.)  56142  Telephone Call Centres  56143  Business Service Centres (e.g. printing, copying, mail centres) (excludes commercial printing)  56144  Collection Agencies  56145  Credit Bureaus241  56151  Travel Agencies  56159  Other Travel Arrangement & Reservation Services (e.g. ticket sales agency, tourist info, bus ticket offices, etc.)  56162  Security Systems (includes security system sales, installation and monitoring; locksmiths (excluding key duplication ‐

81149)) 

 245 

 Selected Educational Services 

  61161  Fine Arts Schools (e.g. dance, drama, music, art, handicrafts)   61162  Athletic Instruction (e.g. aerobic dance, gymnastics, judo, karate, martial arts, scuba, swimming) (excludes athletic 

instruction in sport and recreation facility)   61163  Language Schools  61169  All Other Schools and Instruction (e.g. driving instruction, public speaking, Kumon, Oxford)

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250  Health Care   

  63111  Offices of Physicians  62121  Offices of Dentists  62131  Offices of Chiropractors  62132  Offices of Optometrists (excludes eyeglass stores ‐ 44613)   62133  Offices of Mental Health Practitioners (psychologists, psychiatric social workers)  62134  Offices of Physical, Occupational, Speech Therapists and Audiologists  62135  Offices of Other Health Practitioners (e.g. acupuncturists, dental hygienists, dieticians, naturopath, podiatrists)  62141  Family Planning Centres   62142  Outpatient Mental Health and Substance Abuse Centres   62149  Other Outpatient Care Centres (e.g. public health clinics, hearing testing, dialysis)  62151  Medical and Diagnostic Laboratories (e.g. medical, x‐ray, dental lab (excluding making of dentures, ortho appliances, 

teeth) 

255  Social Services   

  62411  Child and Youth Social Services (e.g. Children's aid, youth centres, adoption)  62149  Other Individual and Family Services (e.g. AA, marriage counselling, outreach)  62441  Child Day Care

 260 

 Cultural, Entertainment and Recreation 

261  71312  Amusement Arcades (e.g. indoor play areas, pinball arcades, video game arcades)262  71394  Fitness & Recreational Sports Centres (includes athletic clubs, spas (w/o accommodation), aerobic dance centres, 

health clubs) 263  71395  Bowling Centres264  71399  All other Amusement and Recreation Industries (includes billiards parlours)265  51213  Motion Picture and Video Exhibition (includes cinemas)

 270 

 Food Services and Drinking Places  

271  72211  Full‐Service Restaurants

272  72221  Limited‐Service Eating Places

273  72232  Caterers (includes banquet halls)

274  72241  Drinking Places (Alcoholic Beverages) ‐( includes night clubs, bars (including those with gaming), pubs, taverns

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280  Personal and Household Goods Repair and Maintenance

281  81111  Automotive Mechanical & Electrical Repair & Maintenance (includes engine repair, exhausts, transmission, electrical system repair) 

281  81112  Automotive Body, Paint, Interior and Glass Repair (includes collision repair, auto upholstery, paint & body shops)281  81119  Other Automotive Repair & Maintenance (includes auto detail, washing, diagnostic centres, lube, rust proofing, 

undercoating, emissions testing) 

282  81121  Electronic and Precision Equipment Repair and Maintenance (includes ink jet cartridges (cleaning and refilling), TVrepair) 

  81141  Home and Garden Equipment and Appliance Repair & Maintenance (e.g. small engine repair)

  81142  Reupholstery and Furniture Repair 

  81143  Footwear and Leather Goods Repair (e.g. shoe repair)

282  81149  Other Personal and Household Goods Repair and Maintenance (includes key cutting, china firing/decorating, jewellery repair, sharpening of knives, skate sharpening, watch repair etc.) 

 290 

 Personal Care Services 

  81211  Hair care and Esthetic Services (includes barber, beauty, hair salons)  81219  Other Personal Care services (includes day spa, diet centres, hair removal, massage parlours, tanning salons, tattoo 

parlours, weight reduction centres) 

  81231  Coin‐operated Laundries and dry cleaners (self service)  81232  Dry Cleaning and Laundry services (except coin operated)   81233  Linen and Uniform Supply (includes work clothing supply services ‐ industrial)  81291  Pet Care (except veterinary)

  81292  Photofinishing Services 

  81299  All other Personal Services (e.g. fortune tellers, dating services, psychic services, shoeshine)

 295 

 Civic and Social Organizations 

  81341  Civic and Social Organizations (includes clubs)  81391  Business Associations (includes board of trade, real estate boards etc.)

    

 

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Transportation 

296  49111  Postal Service (post office)

 300 

 VACANT 

 

   9999  VACANT RETAIL/SERVICE SPACE