Citizen Driven Idea Sourcing and Solutions Matching

8/14/2019 Citizen Driven Idea Sourcing and Solutions Matching

http://slidepdf.com/reader/full/citizen-driven-idea-sourcing-and-solutions-matching 1/16



Peter Corbett @corbett3000



Idea Sourcing Platform

Creating a Citizen Driven

&

Needs Matching System







1. Open Data2. Gov Sponsorship3. Contest Framework4. Launch and Run5. Award

Apps for Democracy worked well, but...

...There seem to be some missing pieces



2. Open Data3. Gov Sponsorship4. Contest Framework5. Launch and Run6. Award

This is the Cradle to Grave Framework for Citizen Driven Innovation in Government IT

Let’s focus on #1 now...and get it right!

1. Problem Sourcing

7. Absorption by Gov8. Commercialization



Discussion Key-Points

1. Accessibility (Sec. 508 etc.) is a legal and moral imperative2. Multi-device inputs are ideal (web, mobile, phone, text,email, etc.)3. Phone, Email, SMS, then Web are the most accessibleinput points in that order

4. Community organizers can be used in physical space toinput ideas from those unable to use tech referenced in #3.5. Leverage current social organizations (church, state,citizen orgs, etc.)6. Submissions streams should be subscribable, geo-coded

(zip code level), taggable, rate-able and fully distributable/remixable/mash-up-able.7. Consider the analogy of a “dating platform” for NEEDERSand PROVIDERS8. Sourcing ideas/problems and matching are parallel andinterrelated systems



The Dating AnalogyOur discussion quickly caught fire when I proposed thinking of this

platform in terms of a dating site.

Users with needs (males) register and complete a detailed profileexplaining their needs.

Users who are providers (females) register and complete a detailedprofile explaining what they can provide.

A dating site style algorithm matches those with needs to those whocan satisfy those needs in the most efficient manner (those close-bygeographically, those not servicing other needs etc.).

Those in current relationships are ‘married’ and no longer subject tomatching. Once a need is satisfied, their divorce results in a return tothe needs/provider pool - needs my be removed from the system at that time if an on going engagement isn’t required for that need and it

has been fully satisfied.



Social Capital AccumulationAs providers satisfy needs, they accumulate social capital in the formof reputation points (like ebay). The simplest social analytic tracked is

how many hours the provider has spent investing in their communityor country. Multiply the hours by the market price for the service - asdetermined by the community of providers (aka sellers). Example:

Peter Corbett has contributed 1000 hours to building free technologysolutions for non-profits in Washington DC in 2008. The market price for these services is typically $125/hr - therefore Peter has invested$125,000 of his time in bettering his community. He is the #1community contributor for the technology category of service in DC.

Having social capital accumulate and be displayed publicly is A VERYSTRONG incentive to participate in and of itself.

Additional incentives like being eligible for grants after a certain levelof community investment would also be a strong motivating factor.NEEDS users satisfied during the process could serve as a community

driven checks and balances system for authenticating actualcommunity investment and the quality of it.



Idea CollectionThere are hundreds of ways to conduct idea sourcing - ranging fromconducting buzz monitoring on the web, to conducting email surveys, to

creating elegant idea submission platforms.During the session I hit on what may be an elegant solution.

1. Start with Google Voice - create a phone number for people to call in andleave a voicemail of their idea or problem and at the same time key in theirzip code for geo-tagging purposes. (http://www.google.com/voice)

2. Google Voice translates the audio to text.

3. Google performs a bit of semantic analysis and creates a few tags

4. Machine translation is not perfect, so this text should be moderated,publish and the translation should be edited by the crowd. The tags shouldalso be edited by the crowd simultaneously.

http://www.google.com/voice

http://www.google.com/voice



Matching

5. These idea/problem streams would flow as geo-tagged RSS that can beimported and subscribed to based on ZIP CODE and/or tag.

6. The streams would feed into a Needs to Provider matching system (thedating style system described previously).

7. Using a simple project management application to track the publicprogress of the Provider with the Needer, the system could identify stalledprojects and repopulate needs automatically if Providers aren’t updating or

are under delivering.



Ultimately, a system like this could be used by federal, state andmunicipal governments.



It could solve ‘the long tail’ of problems that are merely stillproblems because matching NEEDS with PROVIDERS tends tovery inefficient on the community/non-profit/pro-bono level.



What do you think?



Connect with Peter directly:

Peter Corbett, CEOiStrategyLabsCell: [email protected]

Our Lab is in Dupont Circle in WashingtonDC, with team members around the world.

@corbett3000

Connect

http://www.twitter.com/corbett3000










mailto:[email protected]

mailto:[email protected]

Documents

Citizen Driven Idea Sourcing and Solutions Matching