Cisco’s Digital Employee ExperienceIntranet Global Forum

October 2017

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco At-a-GlanceFY16 Revenue: $48.7B, $36.7 Products, $12B Services (Non-GAAP)

1H FY17 Revenue: $23.9B, $17.8B Products, $6.1B Services

~72,000 employees

282,000 partners; 60,000 channel partners

480 global sites doing business in 165+ countries

More than 19,000 patents

26,000 engineers (27% of our workforce)

#1 or #2 in most market segments we serve

More than 190 acquisitions since 1993

Broad portfolio of integrated products and solutions

Other Stats

$6B Annualized R&D

Fiscal Stats

Cisco Confidential 3C97-733056-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Cisco’s Path to Digital

Video

External

2002 2004 2006 2008 2010 2012 2014

Cisco.com Social Media Mobile Revenue Enablement

VideoIntranet Web 2.0 Mobile Work Force Experience

Internal

Customers Employees

Partners Prospects

Integrated Digital

Experience

E-Learning CollaborativeEnterprise

CloudGlobalization Social

120InternalMobileAppsasofOct.201758mobileappofferings

19

18

2424

12

102 6 5

Sales

Support

Productivity

Collaboration

Content & Collateral

Learning & Development

• Service Oriented• Data Driven• Personalized• Any Device

Digital is NOT portal oriented!

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Card-level Analytics

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

First Impressions Survey4.23

Ease of Use

3.82

Performance

3.81

Usefulness

3.82

Satisfaction

Overall Impression

LikeUndecidedDislike

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

1)APIs,APIs,APIs

2)Standardsbasedtoolkit

3)Dataisqueen

4)Portalsaresecondary