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This deck includes reference to forward-looking features (roadmap) which are in varying stages of development and will be offered on a when-and-if-available basis. Roadmap features are subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the features set forth in this document. Roadmap-information er fjernet fra denne version. Kontakt Per Toft, [email protected], hvis du har spørgsmål.
Disclaimer
• Intro
• Jabber 11.1 og 11.5 nye feature
• Et kig i krystalkuglen:
• Jabber 11.6 og 11.7
• Jabber SDK
• CUCILync
• Persistent Chat
Agenda
Cisco Jabber
Cisco Jabber -The Power to Collaborate
All-in-one UC application Collaborate from any workspace
Presence and IM
Voice, video, and voice messaging
Desktop sharing and conferencing
PC, Mac, tablet, and smartphone
On-premises and cloud
Integration with 3rd party productivity tools
Rich, Real-time Collaboration with Cisco Jabber® Platform
Cisco Jabber Consistent User Experience Across Broad Range of Platforms and Devices
Desktop Tablet Smartphone Web
• Market Presence
• 30M+ Jabber seats, 20%+ YoY growth
• Mobile Activations - ~100% YoY (CY 11-15)
• CUCM / Expressway activations – 40%+ rate
• No cost clients – “Jabber for Everyone”
• Highlights
• All-new compelling user experience on Windows, Mac, iOS, Android
• Addressed Top 5 Sales Objections
• Shipped 4 full-featured releases in CY2015
• 70+ Public Customer References
• Market Momentum vs. Competition
Jabber Has Evolved Time to Take Another Look!
Persistent Chat
Single Sign On
VPN-less Access
Desktop Share
(without call)
Cisco Jabber Has Evolved!
Compelling
User Experience
Gartner MQ on Unified Communications
“Cisco Unified Communications Manager (UCM)/Jabber and Microsoft Lync/S4B are the most commonly deployed UC solutions – with Cisco edging out Microsoft for the first time in this survey’s history.”
“However, the story has changed when we look specifically at which environments are being deployed.
“Cisco UC deployments experienced the largest increase, growing by 14% since the previous
survey. Microsoft, by comparison, decreased by 17% over the same period.”
Source: Wainhouse Research Q4 2015 UC ITDM Survey –
UC Deployments, December 2015
Enterprise Deployment Market Momentum Cisco Jabber overtakes Microsoft Lync / Skype for Business
Report available at: w ww.cisco.com/c/dam/en/us/solutions/collaboration/analysts/dow nloads/enterprise-deployments.pdf
Jabber Release Schedule
(Indeholder skjulte slides til selvstudie)
Cisco Jabber 11.1
Jabber 11.1 Release
Summary of Jabber 11.1 New Features
Jabber to Jabber Calling
for WebEx Messenger IBM Notes
Contacts Search Jabber.config.xml
for WebEx Messenger (BETA Feature)
Desk phone Video (MSI)
for Windows 10 Apple Watch and
Android wearable support New additional
emoticons
Windows 10
release support
Jabber 11.1 Release
Jabber to Jabber calling • “Jabber to Jabber” voice and video provides basic calling
between clients without UC manager registration for cloud deployments
• Call control uses SDP over HTTPS via Cisco Collaboration cloud, Media G.722&H.264
• Supported only with WebEx Messenger*
• Single call only
• No in calls features
• No conference capabilities
• No Extenal/PSTN calling
When enabled “Jabber call” feature appears on dial menu,
Bemærk platformsangiv elsen
i de følgende slides
* Support for Unif ied CM IM and Presence is being planned for a next Jabber release.
Jabber to Jabber Calling
Example Flow
User receives an incoming “Jabber to Jabber” call
Contact is resolved
Call shown as “Jabber Call”
Jabber to Jabber Calling
Example Flow
Mid call features not available with “Jabber to Jabber” calling
Mute Audio/Video
Hang-up
Jabber to Jabber Calling
Example Flow
Single call only
If an additional call is presented user can hang up in progress call
UC manager call can be placed on hold
Jabber 11. Release
IBM Notes Contact Search (Windows)
• Jabber lets you search for local contacts in IBM Notes (formally Lotus Notes).
• Feature is enabled in the jabber-config.xml file by setting keys to true
<EnableLocalAddressBookSearch> <EnableLotusNotesContactResolution>
• Jabber also supports calendar integration with IBM Notes
Desk Phone Video
Support for Windows 10 • Desk phone enable video
communication for existing desk phone.
• Phone provides audio and video is displayed by Jabber.
• Jabber 11.1 introduces support for Desk phone video on Windows 10 workstations.
• Administrator must install Cisco Media services to enable feature.
Cisco IP
Phone
CDP &
CAST
Data
VLAN Voice
VLAN
Audio
Video
Jabber for
Windows
(Indeholder skjulte slides til selvstudie)
Cisco Jabber 11.5
• 11.5 is the latest Jabber client for Windows, Mac, iPhone, iPad & Android devices.
• New cross platform features
• Major feature alignment for Mac/Windows
• Many new platform specific features including UE enhancements and cross platform feature alignments.
Introduction
• Also known as IM Carbon Copy
• Allows ALL messages to be delivered to ALL logged-in clients
• Notifications are synchronized; if an IM is read on one device, it shows as read on other signed-in devices
• On by default in Cisco Jabber 11.5 or later
• Supported only with WebEx Messenger*
Jabber 11.5 Release
Multiple Device Messaging (MDM)
* Support for Unified CM IM and Presence is being
planned for a next Jabber release.
• Supported in both on-premises & cloud model
• Option appears when more than one contact is selected
• Broadcast IM will appear as same as 1:1 chat on the recipient side
• The sender’s chat window will disappear as soon as the message gets sent
Jabber 11.5 Release
Broadcast IM
• The following will be supported in broadcast IM:
• Text formatting
• Emoticons
• Mentions
• Offline contacts will:
• Not receive messages (WebEx Messenger)
• Receive messages as they log in (Unified CM IM and Presence)
• Broadcast IM can be locally saved or archived for compliance when enabled by system admin (same as 1:1 chats)
Jabber 11.5 Release
Broadcast IM (Cont.)
• Forces Jabber clients to self logout when timer expires
• Timer value is set (in mins) in jabber-config.xml
ForceLogoutTimerMobile
ForceLogoutTimerDesktop
• Once forced logout, Jabber will show the login screen
• Works for all three modes of operation – full UC, IM only & phone only
Jabber 11.5 Release
Logout on Inactivity Timer
The inactive timer starts/resets when:
• On mobile
• Jabber is put into background
• Voice call ends in background or from lock screen
• On desktop
• No mouse/keyboard action
• Call ends using accessories such as headset
Jabber 11.5 Release
Inactivity Timer Triggers
Jabber 11.5
Jabber App on Apple Watch
Jabber for iPhone now provides an Apple watch
app allowing you to use Jabber on your phone.
With the Jabber App on Apple Watch, you can:
• Check new chat messages
• Reply a chat with text (Siri), emoticons, and pre-defined messages.
• Answer/Decline/End a call • Mute/Unmute a call
• Check recent calls • Call back to a contact from recents
• Change your presence
Jabber App on Android Wear
Jabber for Android provides an Android wear
Watch App.
With the Jabber App on Android Wear, you can:
• Check new chat messages
• Reply a chat with text, emoticons, and pre-defined messages.
• Answer/Decline a call • Check recent calls
• Call back to a contact from resents • Play a new voicemail
Jabber for Windows now displays a screen selection menu when a user starts screen share.
Jabber 11.5 Release
Select Screen to Share Window
If using more than 3
monitors a list view is
displayed
Also supports selection via keyboard
Jabber 11.5 Release
Restore Chat on Login : • Restore IM conversations that
were open when the user last logged out of Jabber
• Indicator: Remember my Open
Conversations
• Up to 30 open chats
• Reopened in their original creation order
Jabber 11.5 Release
Chat Alert Sound Selection
• Select chat alert sound
• Select pre-configured • Add your own
• Distinguish notification from Co-
Workers
• Configuration to show default
• Contact-card support has been extended to Jabber conversation windows and docked view
• Main hub support was added in 11.0
• If a contact has more than one phone number, a split call button is now shown on the contact card
Jabber 11.5 Release
Contact Card on hover-over enhanced
Aligns to Mac client
experience
Jabber 11.5 Release
Chat-reply to federated contact from search
• Start an IM or call to a federated contact
directly from the search results window without having to first add this person as a
contact
• Search for a valid IM address (name@XX) and launch a chat window
• search for a valid SIP-URI (name@XX) and
call it
Select and right click number in web browser
Or Select and press Shift+Ctrl+J
Supports popular Windows browsers
Admin can enable/disable feature
Jabber 11.5 Release
Click to call from Web browsers
Internet
Explorer Google
Chrome
Mozilla
Firefox
Jabber Virtual Experience Media Edition* is a software only solution which provides Jabber for Virtual environments. (Citrix/VMware)
Jabber Virtual edition supports IM, Phone mode & Full UC operating modes with many of the feature provided by full Jabber including soft phone operation
Jabber Release 11.5
Jabber for Windows - Virtual Experience
Windows
7 & 8 Dell Wyse
SUSE Linux eLux
Unicon
Also new for 11.5 virtual edition • CPU Score for Linux OS
• HP WES Kiosk mode support
• Virtual channel security (IPC)
* Rebranding product “Engine” to “Edition”
Thin Client support includes:
Jabber 11.5 Release
Desktop Client feature alignment
IM & Presence Features
• Persistent Chat Capabilities
• Chat Room directory
• Chat Room Administration
• Alert on Available
• Locations
Jabber for Mac users benefit from many additional features with 11.5 Windows/Mac feature alignment.
Calling Features
• Call Pickup
• Hunt Group
• Call with Edit
• Extend & Connect
• Custom Ringer
Other features
• HTML Tab
Jabber 11.5 Release
Jabber for Mac, New Presence Features
Location publish
• Share location feature is now
available on Jabber for Mac 11.5 • User can decide if they would
like to share their location • Jabber can prompt when new
locations are discovered
Alert When Available
Jabber 11.5 Release
Jabber for Mac, New Chat Features
Mac client now provides persistent chat room list plus room management capability
Jabber 11.5 Release
Jabber for Mac, New Telephone Features
Pickup Group / Hunt Group Call with Edit
“edit” contact
telephone number prior to dialling
Jabber 11.5 Release
Jabber for Mac, New Telephone Features
Extend and Connect is a Cisco® UCM feature that enables Cisco Jabber® to control a phone or endpoint connected to a third-party PBX.
Receive incoming enterprise calls
Make call
Disconnect
Hold and retrieve
Call transfer
Play DTMF
Conference
Jabber for
Windows
Jabber for
Mac
Extend & Connect
Jabber custom tabs provide an HTML and Javascript capability to extend the client.
Customers can create custom applications and popup, example:
• Support Contacts
• Policy messages
Jabber Release 11.5
Jabber HTML Tabs added to Jabber Mac
Diverse
Cisco Jabber
Jabber for iOS En velbevaret hemmelighed…?
• Swipe til venstre for at besvare/afvise et indkommende opkald i Jabber
• Introduceret i Jabber 10.6
• Kræver iOS 8.0
Roadmap
Cisco Jabber
Persistent Chat Rooms
• Jabber supports a number of different chat types
Concepts: Chat Types
Point to Point Chat Ad-Hoc Group Chat Chat Room
• Ad-hoc
• Person to person
• Non-Persistent
• Ad-hoc group chat
• initiator defined subject
• Non-Persistent (Room)
• Admin enabled Feature
• Pre-defined Chat Room
• Users enter, leave and re-
enter room.
• Conversation Persistent
Sue Charles
Neela
• A Jabber Chat room is XMPP persistent text chat function provided by the Cisco Unified IM & Presence server
• Rooms have a discussion subject i.e. “Currency trading”
• Members gather and have text conversations inside the room
• Rooms can be public or restricted (closed).
• Rooms may require a password for access.
• Rooms can be created by Admins or Users (based on policy)
• Persistent Chat rooms are supported by Jabber for Windows and Mac
Concepts: Chat Rooms
"eventplanning358951823618
236@conference-2-
standalonecluster764bb.tme-
example.com"
Concepts: User Types • Users can have different roles/ affiliations to a room
– OWNER (Typically an Administrator) Owner is creator of chat room Has full management of the chat room
– MODERATOR Manage Users (Add, Block, Mute, Remove Users)
– MEMBER Contribute Chat and content to room
• Administrators
– Administration takes place at a system level or room level
– Administrator control policy for room creation and settings
– An Administrator may be a Room Owner
Concepts: File Transfer
• Persistent Chat can support IM&P Managed file transfer(MFT)
• Jabber provides several operating modes for File Transfer – Point to Point File Transfer
– Managed File Transfer (MFT)
– Hybrid Managed File Transfer (HMFT)
• MFT is Optional feature that is enabled/configured by admin
• Allows room members to post documents into a room for later download
• Allows room members to share screen captures to chat rooms
• Note: Managed file transfer supported on Windows, Mac, IOS and Android
Chat Rooms Example – Event Planning Flow
Sue (USA) Marketing Director
Charles (Europe) Marketing Manager
Neela (APAC) Marketing Manager
All Rooms: Catalogue of
all rooms defined in
deployment
My Rooms: Rooms that I
am a member of.
Filters: User defined filtered
chat/room views.
User Experience
Jabber Hub View – Chat Room Tabs
User Experience
Jabber Conversation Windows - Function Map
Rooms
Filter
Chat Room
Roster
Retrieve from server
Toggle
Roster
Search
Room Name Info / Edit Room
Pop out Room Screen Capture
File Transfer
Call, Search Contact
or Room
Chat
Rooms
Function
Input
Area
Escalation (right click)
Notification
Architecture Baseline Architecture for Persistent Chat Rooms
Unified Communications
Manager
Cisco IM &
Presence
Database
Server
External File
Server (optional)
SSH
Jabber for Windows
Client
ODBC
Jabber for Windows
Client
Jabber for Windows
Client
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