Cisco Unified Collaboration for Account Managers

Duration: 2 Days Course Code: UCBCAM

Overview:

The Cisco Unified Collaboration Bootcamp for Account Managers (UCBCAM) course covers all the information that a Cisco CollaborationAccount Managers will need to knowto successfully recommend and position a Cisco Unified Collaboration solution for their customers.

Target Audience:

This course is designed for:Cisco Channel Partner Account Managers who sell Cisco Collaboration Architecture based solutions.

Objectives:

Upon completing this course, the learner will be able to meet Describe Cisco Jabber for desktop and for mobile (iPhone, iPad,these overall objectives: Android) clients , architecture and Ordering

Describe Cisco Unified Communications Manager , Describe the CUCi-Lync solution and ordering optionsCommunication Manager Business Edition and CommunicationManager Express including its functions, architecture, Unity Connection 9.x as Unified Messaging solution ,SRSVdeployment and redundancy options (SRST, CME-SRST and (Survivable Remote Site Voice Mail) Updates and Visual VoicemailE-SRST)

Understand the Collaboration Prime products portfolio.Describe the main components of UCS solution (B and C series)

Describe the Cisco Unified Contact Center Express 9.x ArchitectureDescribe Cisco Communication Manager Session Management and UpdatesEdition Solution

Describe Cisco Telepresence and Video Conference SolutionsIdentify different VXC clients , Cisco Cius and solution including VCS , TMS , C series Endpoints and CTS 1000 , 3000 andarchitecture. TX9000

Identify the difference between CUWL and UCL Licensing Model Describe the different Cisco MeetingPlace 8.x/WebEx and WebEx, how to order each type and Enterprise License Manager (ELM) Cloud Connected Audio (CCA) deployment options.

Identify the different mobility solutions including Mobile Connectand Mobile Voice Access

Prerequisites:

The knowledge and skills that a learner must have before attendingthis course are as follows:

Working knowledge of fundamental terms and concepts ofcomputer networking including LANs.Basics of digital interfaces, PSTN, and VoIP.Fundamental knowledge of converged voice and data networks.

UCBCAM www.clclearningafrica.com training@clclearningafrica.com +254 713 027 191

Content:

Cisco Unified CM Cisco Unified Collaborative Clients Cisco Unified Contact Center line line line

Cisco Unified Communication Manager Cisco Jabber for Desktop Cisco Unified Contact Center Express(CUCM, CME and CUCM-BE) Cisco Jabber for Mobile (iPhone, iPad, Overview and UpdatesCisco Unified Communication Manager Android)Branch Offices CUCi-MOC/Lync Digital Media Suite Cisco UCS Servers lineCisco License Models and Enterprise Mobile Applications Cisco Medianet OverviewLicense Manager (ELM) line Digital SignsCisco Unified Communications Manager Cisco Unified Mobility Overview Cisco Show and ShareSession Management Edition Cisco CastCisco Cius/VXI Clients Cisco Unified Meeting Place MXE

lineCisco Unified Messaging Cisco Unified MeetingPlace 8.x/WebEx TelePresence and Video Solution line updates and WebEx CCA architecture line

Cisco Unity Connection 9.x Overview Cisco Telepresence Solutions OverviewCisco Unity Express MeetingPlace mobile applications Cisco TelePresence Endpoints

Cisco Telepresence Video CommunicationCisco Prime UC Management suite Serverline TelePresnce Conferencing Portfolio and

Cisco Prime Collaboration Manager TelePresence ServerUPM, UOM, USM, UCMS Cisco TelePresence Recording Server and

TelePresence Content ServerManagement InfrastructureCisco Telepresence Commercial Express

Further Information:

For More information, or to book your course, please call us on +254 713 027 191

training@clclearningafrica.com

www.clclearningafrica.com

Computer Learning Centre 2nd Floor Museum Hill Centre, Muthithi Road, Westlands, Nairobi, Kenya

UCBCAM www.clclearningafrica.com training@clclearningafrica.com +254 713 027 191