Cisco Mid Market Collaboration Solution · Imran Shaikh Global Director Collaboration Technology Group [email protected] . ... 9900 Series voice call feature parity 1080p 30fps video

Cisco Mid Market Collaboration Solution

Imran Shaikh Global Director

Collaboration Technology Group

[email protected]

Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014

A New Approach to Collaboration

Expand beyond the desktop to mobile

Make video collaboration that is as easy as voice

Collaborate beyond corporate boundaries

Mitigate security and compliance risks

Ensure interoperability with existing investments

Provide cost-effective deployment options


Cisco Hosted Partner Hosted On Premises Delivery Model

Platform Services Activity Stream and Social Graph Content Management

IM and Presence Directory and Identity Scheduling and Calendaring

Voice and Video

Environments End User IT Administrator Business and Customer

Medianet

Experience

Enabled by a Comprehensive Architecture


Leading the Industry with our Customers

of Fortune 500 use Cisco

Collaboration

95%

Cisco IP Phones

70 million

Cisco WebEx minutes

per month

2.6 billion

Cisco customers

200,000

Cisco TelePresence

Endpoints

2 million

Cisco Contact Center agents

3.3 million Cisco Jabber

seats

1.4 million


The Mid Market Opportunity

6

3.7M Midmarket Companies

Globally

Opportunity : $6.3B Strategy

Definition

UC/Collaboration TAM •  $ 3.3B in AMER •  $ 1.8B in EMEAR •  $ 1.2B in APJC 75% midmarket companies have yet to upgrade to IP •  75% have 100-249 users •  46% use a Key Systems •  29% use a TDM PBX

Partner-led Go-to-Market

Cisco Defines “Midmarket Opportunity” as Midsized Businesses with up to 1000

Employees/Users Source: Cisco Global Market View

1 in 6 Employees

Work in Midmarket

Up to 1000 Users

!  BE6000 in KSA !  Bookings – 201% Y/Y Growth !  Units in YTD – 175% Y/Y !  Emerging – Saudi is the Top

Performing Country


The Product offering : What has changed?

Based on partner and customer feedback, we have continued to evolve the Business Edition offer: •  Additional platform flexibility to suit wider customer base •  Wider range of virtualized applications to match more customer

requirements •  Easier to deploy and manage •  Video a baseline feature •  GTM with Business Led Selling One thing we didn’t change… •  We based the architecture on our marketing leading enterprise

platform Communications Manager


Average Customer Size

App

licat

ions

So

lutio

n Fl

exib

ility

10,000+ <500 Users 1,000+ Users

Business Edition 7000

Business Edition 6000

CUCM on UCS

Mid Market & Enterprise

Mid Market

Large Enterprise

Cisco Collaboration Platforms


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Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communications for the SMB Market

MarketScope for Group Video System

North America Western Europe

Best In Class for Enterprise to SMB


Platform Overview


Cisco Business Edition 6000

Collaboration Your Way.

Complete

•  End-to-end collaboration capabilities for all users

Affordable

•  Right-priced and sized solutions quickly increase ROI

Simple

•  Deployment flexibility rapidly lowers TCO, easy to install, configure, manage use

Interoperable

•  Integration and support of third-party applications and devices

Highly-Available

•  Optional redundancy for business continuity and peace of mind

Scalable

•  Platforms have the built-in ability to grow and change to support business needs


Up to 1000 Users


Customizable platform with many application choices.

Cisco UCS C220 M3 Rack Mount Server

1000 Users 1000 VM/UM Users

Premium Ent Business

Department 100

Agents

100 Traversal and 100 non-

Traversal

50 Users / Group

1000 IM&P Users 1000 Users 1000

Phones

Call Control CUCM

Voicemail Unity Connection

IM & Presence

Video Interworking

VCS

Attendant Console CUxAC

Contact Center CCX

Prime Collab. Provisioning

Emergency Responder

CER Paging

High Density Model •  8 UC + 1 Management = 9 applications •  Supports up to 1000 users, 2500 devices,

100 agents, and 50 sites

Medium Density Model •  4 UC + 1 management = 5 applications •  Supports up to 1000 users, 1200 devices,

100 agents, and 50 sites



Call Control CUCM

Voicemail Unity

Connection

IM &P Jabber

Collaboration Edge

Expressway/VCS

Attendant Console CUAC

Contact Center UCCX

Provisioning, Management

Prime Collaboration

Response CER

Paging Paging Server

Cisco UC Virtualization Hypervisor

Conferencing Control

TP Conductor

Video Conferencing

TP Server

Scale-out, stackable server solution No capacity limits Add server(s) to add more users, devices, apps Price-optimized for 4-6 apps per server supporting 1-5K users each Preloaded with virtualization and apps s/w 2 RU model: $23.468 Standard user/apps licenses sold separately Single-ordering SKU: BE7K-K9 or BE7K-K9-XU

Cisco UCS C240 M3 SFF Rack Mount Server

Stackable, turnkey platform with many application options.



Cisco Business Edition Portfolio At a Glance

Attribute Business Edition 6000 Business Edition 7000

Opportunities Midsize companies (25 to 1000 users)

Fast-growing Enterprises (1000+)

Design Scale-up Single-server solution

Typically 1-2 servers in deployment and 5-8 apps per server

Scale-out, stackable, modular building block Typically 2-4 servers in deployment and 4-6 apps per

server

Capacity 1000 users

1200-2500 devices (dependent on server) 100 contact center agents

1000+ users 15,000+ devices

100+ contact center agents (stack servers to add more users, devices, apps)

Pricing

$9,400 for MD Server (4 apps + Management) $20,800 for HD Server (8 apps + Management)

Bundled 25-user license options included Special add-on user/app license options available

$23,468 (4-6 apps typical) + app/user licensing Standard app/user licensing sold separately

SKU BE6K-ST-BDL-K9=, BE6K-ST-BDL-XU= BE6K-STBDL-PLS-K9=, BE6K-STBDL-PLS-XU=

BE7K-K9, BE7K-K9-XU +Standard app/user licensing sold separately

Minimum Partner Requirements

ECS (w/o UCCX) ACAS/AUC (w/ UCCX)

ACAS/AUC (w/ UCCX) ATP UCCE/CVP (w/ UCCE)

Promotions Midmarket Collaboration, Collaboration Breakaway Plus, Drive to Collaboration

Collaboration Breakaway Plus, Drive to Collaboration


Why the Business Edition Platform?


Business Edition is the Applications Platform

Cisco aligned the solution to our developer network CDN: •  10,000 applications in one market

place •  Cisco tested & approved

•  Ideal to support Business Led sale •  Easy to deploy on virtualized platform •  Create unique solution for each

customer •  Solutions Centric Approach for our

partners

Be Everywhere With Video Collaboration


Providing Right Solutions for Your Interactions

For custom and industry applications

Codec C40, C60, C90

Jabber and WebEx

Healthcare & Education

Not all products pictured

MX 800 70”

MX 700 55”

MX300 G2 TX9000 TX9200 Active Collaboration Room

Quick Set SX20

Telepresence Meeting Room Solution Platforms Immersive

EX90 EX60 IP Phone 9900 IP Phone 8900 DX600

Desktop Video Mobility TelePresence Desktop

SPA Series IP Phone Series IP Wireless IP Conferencing

Voice Verticals

Advanced Collaboration

Cisco IP and Video Endpoints Portfolio

Healthcare & Education

Jabber and WebEx

For custom and industry applications

Codec C40, C60, C90


Full duplex speaker & Wideband audio Android OS (Application framework)

Gigabit Ethernet POE Class 3 and 4 9900 Series voice call feature parity

1080p 30fps video experience 7” capacitive multi-touch display

HDMI output (External monitor support – DID) 3 USB connections for expandability Integrated Bluetooth and WiFi Micro SD card support

Cisco Desktop Collaboration Experience DX650


Business Edition is the Video Platform

What Can you do with Video on Business Edition? •  Support Video on Every Device •  Options for Desktop, Room and Immersive Video •  Control Legacy 3rd Party video endpoints •  Support full remote and mobile video

•  On Premise or Virtual Cloud Meeting rooms •  Enable Business to Business Video •  Integrate video into online meetings (Webex) •  Video recording with TCS


MX200 G2 42’’

MX300 G2 55’’

MX700 55’’

MX800 70’’

TX9000 65’’

Quiet Room Small Room Medium Room Large Room Training/ Board Room/ Auditorium

Immersive Room

SX20 SX80 SX10

Cisco Video Has a New Price Point

Reduced by 50% Reduced by 19%

Reduced by 33% Reduced by 42%

Street Price Sub $2000

Intelligent Proximity App.


NEW SX10 Video Enable Any Display Video

•  Full HD resolution, 1080p, 30 FPS video

•  1080p30 WXGAp5 content

•  2.5x optical 5x total zoom

•  83 degrees HFOV

•  Pan/Tilt/Zoom Camera with support for Far End Camera Control

•  PoE <12 watts power

•  SIP only (UCM or VCS)

•  Intelligent Proximity enabled •  Upside-down mounting with automatic

flipping of picture

•  GPL $3,990


High-end integrated speaker system optimized for voice

Internal mic + two external table mics

55 inch display High quality LED Screen

8 x zoom 72 HFOV

Integrated Cable Management

New MX200/300 Room Based Systems

MX200 G2

MX300 G2

High-end integrated speaker system optimized for voice

Internal mic + two external table mics

42 inch display High quality LED Screen

5 x zoom 83 HFOV

Integrated Cable Management

Both MX200 G2 / MX300 G2 ships with Cisco Touch 10 as default User Interaction


NEW Video Technology

Intelligent Imaging Intelligent Proximity Intelligent Audio


Key Takeaways

Business Edition… •  Collaboration Ready TODAY inc Video

•  Built with the ability to grow & change

•  Simplified - Easy to Deploy & Manage, Single Management, Right priced

•  Open Architecture, Applications Platform

•  World Class Cisco Service and Support

Leadership matters. Smart technology allows midsize businesses to empower their employees and better service their customers.

Analysys Mason Limited

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Documents

Cisco Mid Market Collaboration Solution · Imran Shaikh Global Director Collaboration Technology Group [email protected] . ... 9900 Series voice call feature parity 1080p 30fps video