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Course Duration: 5 Days (8:30 – 16:00)
About This Course
This course is ideal for the learner wanting to achieve the Cisco Certified Network Associate
Certification or start a Network Administrator role.
This course includes preparation questions and activities for the certification exam. The training
material used for the course has 100% coverage of the exam topics including key exam topics
listed in each module and an exam readiness checklist at the end of the course. The step-by-
Step exercises integrated with the Boson NetSim Limited Edition Simulates exam questions to
help the learner to feel more prepared when writing the certification exam.
Audience Profile
Target Candidate: Individuals seeking the Cisco CCNA® Routing and Switching certification. The
course is also appropriate for pre-sales and post-sales network engineers involved in the
installation and support of enterprise branch office networks.
Key Job Tasks:
• Configure: Implement the identified solution by applying the planned implementation
processes using Cisco IOS commands and applications in the correct order to the selected
devices and portions of the network.
• Verify: Use the appropriate show and debug commands and applications to ensure that
the solution was correctly implemented and is performing as desired.
• Troubleshoot: Use the appropriate show and debug commands and applications to
identify the cause of basic level network issues and correctly implement a solution that
ensures the network is performing as desired.
• Job roles: Entry Level Network Engineer, Network Administrator, Network Support
Technician or Help Desk Technician.
Prerequisites:
• Basic Computer literacy
• Basic PC operating system navigation skills
• Basic Internet usage skills
• Basic IP address Knowledge
• Cisco Certified Entry Networking Technician
Cisco Certified Network Associate Routing and Switching
Available Exams and Certifications
The course is used in the following curricula, certifications, or specializations:
• Cisco CCENT™
• Cisco CCNA Routing and Switching®
• Cisco CCDA®
• Cisco CCNA Security®
• Cisco CCNA Voice®
• Cisco CCNA Wireless®
• Cisco CCNA Service Provider Operations®
• Cisco CCNP®
• Cisco CCDP®
Course Outcomes:
• Describe network fundamentals and build simple LANs
• Establish Internet connectivity
• Manage network device security
• Describe IPv6 basics
• Troubleshoot VLAN issues, explain how STP works, configure EtherChannel, and
understand the idea behind Layer 3 redundancy
• Troubleshoot IP connectivity
• Define the characteristics, functions, and components of a WAN
• Configure and troubleshoot EIGRP in an IPv4 environment, and configure EIGRP for IPv6
• Configure, verify, and troubleshoot multi-area OSPF
• Describe SNMP, syslog and NetFlow, and manage Cisco device configurations, IOS
images, and licenses
Course Outline
Module 1: Networks
• Introduction to Networks
o Network Characteristics
o Components
o Network Locations
o Local Area Networks
o Wide Area Networks
• Network Topologies
o Physical and Logical Topologies
o Fully and Partially Meshed Topologies
o Two Minute Drill
o Self-Test
Module 2: OSI Reference Model
• Introduction to the OSI Reference Model
• Layers of the OSI Reference Models
o Layer 7: The Application Layer
Cisco Certified Network Associate Routing and Switching
o Layer 6: The Presentation Layer
o Layer 5:The Session Layer
o Layer 4: The Transport Layer
o Layer 3: The Network Layer
o Layer 2: The Data Link Layer
o Layer 1: The Physical Layer
o Devices
• Encapsulation and De-encapsulation
o Going Down the Protocol Stack
o Going Up the Protocol Stack
o Layers and Communication
o Two Minute Drill
o Self-Test
Module 3: Layer 2 LAN Technologies
• Ethernet Evolution and Standards
o Ethernet Operation
o Ethernet Implementation
o Framing
• Addressing
o Bit Values
o Power of 2
o Hexadecimal Conversion
o MAC Addresses
• Ethernet Connections
o Cabling Types
o Ethernet Media Types
o Two Minute Drill
o Self-Test
Module 4: Bridges and Switches
• Problems and Limitations of Ethernet
o Distance and Extension of LANs
o Collisions, Collision Domains, and Congestion
• Solutions to Collision Problems
o Bridges
o Switches
• Bridges versus Switches
o Methods of Switching
o Duplexing
• Switching Functions
o Learning Function
o Forwarding Function
o Loops
o Two-Minute Drill
o Self-Test
Cisco Certified Network Associate Routing and Switching
Module 5: TCP/IP and the Internet Layer
• TCP/IP Protocol Stack
o Internet Layer
o Introduction to TCP/IP Addressing
• TCP/IP Internet Protocols
o DHCP
o ARP
o ICMP
• TCP/IP Tools for Windows PCs
o Ipconfig Command
o The ping Command
o The tracert Command
o The arp Command
o Two-Minute Drill
o Self-Test
Module 6: IP Addressing and Subnetting
• IP Addressing Review
o Distinguishing Between Classes of Addresses
o IP Address Components
• Subnetting
o Subnet Masks
o Subnet Masks Values
• IP Address Planning
o Step 1: Determine Network and Host Requirements
o Step 2: Satisfy Host and Network Requirements
o Step 3: Determine the Subnet Mask
o Step 4: Determine the Network Addresses
o Step 5: Determine the Directed Broadcast Addresses
o Step 6: Determine the Host Addresses
• Determining IP Address Components
o Six-Step Approach for Determining IP Address Components
o Example 1
o Example 2
o Example 3
▪ Directed Broadcast, and Host Components
o Two-Minute Drill
o Self-Test
Cisco Certified Network Associate Routing and Switching
Module 7: VLSM
• VLSM
o Features of VLSM
o Addressing with VLSM
o VLSM Example 1
o VLSM Example 2
• Route Summarization
o Advantages of Summarization
o Classless Interdomain Routing
o Hierarchical Addressing
o Routing and Subnet Masks
o The Routing Table
o Performing Summarization
o Two-Minute Drill
o Self-Test
Module 8: TCP/IP and the Transport Layer
• Transport Layer Functions
o Flow Control
o Reliability
o Multiplexing
o Segmentation
• Transport Layer Protocols
o Transmission Control Protocol
o Use Datagram Protocol
• TCP and UDP Applications
o Ports
o Application Mapping
• Session Establishment
o TCP’s Three-Way Handshake
o TCP Sequencing and Acknowledgements
o TCP’s Flow Control and Windowing
o Two Minute Drill
o Self-Test
Module 9: Sending and Receiving TCP/IP Packets
• Network Components and Addressing Review
o Layer 1 Components
o Layer 2 Components
o Layer 3 Components
• End to End Delivery Example
o PC-A Acquires Addressing Information
o PC-A Opens Up a Session to PC-B
o Two Minute Drill
o Self-Test
Cisco Certified Network Associate Routing and Switching
Module 10: Cisco IOS Software
• Introduction to Cisco Device Configuration
o Router and Switch Connections
o Device Startup
• Command-Line Interface (CLI)
o IOS Differences
o Interacting with IOS
o CLI Access Modes
• IOS Basics
o Command Abbreviation and Completion
o Context-Sensitive Help
o Error Messages
o Entering Commands
o IOS Feature Example
• Basic IOS Configuration
o Accessing Configuration Mode
o Device Identification
o Subconfiguration Modes
o Line Configuration
o Interface Configuration
• Basic IOS Security Configuration
o Physical and Environmental Threats
o Passwords
o Login Banners
• IOS Operation and Verification
o Show and Debug Command Overview
o Running and Startup Configuration
o Device Version Information
o Interface Information
o Two-Minute Drill
o Self-Test
Module 11: Initial Switch Configuration
• 2960 Overview
o 2960 Hardware Chassis
o 2960 LEDs and MODE Button
o MODE Button
• Switch Startup
o Switch Bootup Process
o System Configuration Dialog
o Example Configuration
• Basic Switch Operation and Verification
o MAC Address Table
o Static MAC Addresses
• Port Security Feature
o Port Security Configuration
Cisco Certified Network Associate Routing and Switching
o Port Security Verification
o Two-Minute Drill
o Self-Test
Module 12: VLANs and Trunks
• VLAN Overview
o Subnets and VLANs
o Scalability
o VLANs and Traffic Types
o VLAN Membership
• VLAN Connections
o Access Link Connections
o Trunk Connections
• VLAN Trunk Protocol
o VTP Modes
o VTP Messages
o VTP Pruning
• VLAN Configuration
o Configuring VTP
o Configuring Trunks
o Creating VLANs
o Basic Troubleshooting of VLANs and Trunks
o Two-Minute Drill
o Self-Test
Module 13: Switches and Redundancy
• Layer 2 Redundancy
o Hierarchical Campus Design
o Layer 2 Issues
o Show processes Command
• Spanning Tree Protocol
o Bridge Protocol Data Units
o Root Switch
o Root Port
o Designated Port
o Port States
o Layer 2 Convergence
o Pre-VLAN STP Plus
o Simple STP Example
• Rapid Spanning Tree Protocol
o Additional Port Roles
o RSTP BPDUs
o RSTP Convergence Features
o RSTP Configuration
o PVST + and RSTP Optimization
• EtherChannels
Cisco Certified Network Associate Routing and Switching
o EtherChannel Overview
o EtherChannel Configuration
• STP Troubleshooting
o Loop Identification
o Configuration Remedies
o Two-Minute Drill
o Self-Test
Module 14: Routers and Routing
• Routing Introduction
o Types of Routes
o Autonomous Systems
o Administrative Distance
• Dynamic Routing Protocols
o Routing Metrics
o Distance Vector Protocols
o Link State Protocols
o Hybrid Protocols
• Distance Vector Protocol Problems and Solutions
o Problem : Convergence
o Problem : Routing Loops
o Two-Minute Drill
o Self-Test
Module 15: Initial Router Configuration
• Router Hardware Components
o Read Only Memory (ROM)
o Other Components
• Router Bootup Process
o Bootstrap Program
o System Configuration Dialog
o Configuration Register
• Disabling Unused Services
o Manually Disabling Unused Services
o AutoSecure
• Router Configuration
o Interface Configuration
o Subnet Zero Configuration
o Static Host Configuration
• Router-on-a-Stick
o Subinterface Configuration
o Interface Encapsulation
o Router-on-a-Stick Example Configuration
o Two-Minute Drill
o Self-Test
Cisco Certified Network Associate Routing and Switching
Module 16: IOS Device Management
• Router Configuration Files
o Saving Configuration Files
o Restoring Configuration Files
o Creating and Deleting Configuration Files
o Configuration File Nomenclature
o Review of Configuration Files
• Changes in Your Network
o Adding Devices
o Changing Devices
• IOS Image Files
o Naming Conventions for IOS Images
o Before Upgrading the IOS Image
o Backing Up an IOS Image
o Loading an IOS Image
• Remote Access to Your IOS Device
o SSH vs. Telnet Access
o SSH Configuration
• Basic Troubleshooting
o Local ARP Table
o Cisco Discovery Protocol (CDP)
o Layer 3 Connectivity Testing
o Layer 7 Connectivity Testing
o Debug Overview
• Licensing
o Installing Licenses
o Licensing Verification
o Managing Licenses
o Two-Minute Drill
o Self-Test
Module 17: Management Protocols for Cisco Devices
• Network Time Protocol
o NTP Overview
o NTP Configuration
o NTP Verification
o NTP Configuration Example
• Dynamic Host Configuration Protocol
o DHCP server Configuration
o DHCP Relay Configuration
• Simple Network Configuration Protocol
o SNMP Overview
o SNMP Versions
o SNMP Configuration
• Logging
o Logging Messages
Cisco Certified Network Associate Routing and Switching
o Logging Severity Levels
o Logging Configuration
o Logging Verification
o Logging CLI Example
• NetFlow
o NetFlow Architecture
o NetFlow Configuration
o NetFlow Verification
o Two-Minute Drill
o Self-Test
Module 18: Basic Routing
• Static Routes
o Static Route Configuration
o Default Route Configuration
o Default Network Configuration
o Default Routes and Distance Vector Protocols
o Static Route Verification and Troubleshooting
• Dynamic Routing Protocol Basics
o The router Command
o The network Command
• RIP
o RIP Operation
o RIP Configuration
o RIP Verification and Troubleshooting
• Default Gateway Redundancy
o Problems of Traditional Default Gateway
o Hot Standby Routing Protocol
o Other Protocols
o Two-Minute Drill
o Self-Test
Module 19: OSPF Routing
• OSPF Overview
o Hierarchical Design: Areas
o Metric Structure
• OSPF Operation
o Router Identities
o Finding Neighbors
o Designated and Backup Designated Routers
o Sharing Routing Information
• OSPF Configuration
o Loopback Interfaces
o Default Route Propagation
o OSPF Metric Values
o OSPF Authentication
Cisco Certified Network Associate Routing and Switching
• OSPF Troubleshooting
o The show ip protocols Command
o The show ip route Command
o The show ip ospf Command
o The show ip ospf database Command
o The show ip ospf interface Command
o The show ip ospf neighbor Command
o The show ip ospf adj Command
o The show ip ospf events Command
o The show ip ospf packet Command
o Two-Minute Drill
o Self-Test
Module 20: EIGRP Routing
• EIGRP Overview
o Metrics and Interoperability
o Routing Tables and Updates
• EIGRP Operation
o Building Neighbor Relationships
o Choosing Routes
• EIGRP Configuration
o EIGRP Configuration Example
o Other EIGRP Commands
• EIGRP Troubleshooting
o The show ip protocols Command
o The show ip route Command
o The show ip eigrp neighbors Command
o The show ip eigrp topology Command
o The show ip eigrp interfaces Command
o The show ip eigrp traffic Command
o The debug ip eigrp Command
o The debug eigrp packets Command
o Two-Minute Drill
o Self-Test
Module 21: Access Control Lists
• ACL Overview
o Definition
o Types
o Processing
• Basic ACL Configuration
o Creating an ACL
o Matching on Addresses : Wildcard Masks
o Activating an ACL
• ACL Types
o Standard Numbered ACLs
Cisco Certified Network Associate Routing and Switching
o Extended Numbered ACLs
o Named ACLs
o ACL Remarks
o Access list Verification
o ACL Changes
• ACL Placement
o Standard ACLs
o Extend ACLs
o Two-Minute Drill
o Self-Test
Module 22: Address Translation
• Address Translation Overview
o Running Out of Addresses
o Private Addresses
o Address Translation
• Address Translation Types
o Terms and Definitions
o Network Address Translation
o Port Address Translation
o Advantages of Address Translation
o Disadvantages of Address Translation
• Address Translation Configuration
o NAT Configuration
o PAT Configuration
o Address Translation Verification
• Translation Process and Troubleshooting
o Local-to-Global Translation
o Global-to-Local Translation
o Address Translation Troubleshooting
o Two-Minute Drill
o Self-Test
Module 23: IPv6
• Necessity of IPv6
o Growth Issues
o IPv6 Features
• IPv6 Addressing
o IPv6 Address format
o Types of IPv6 Addresses
• IPv6 Enhancements
o IPv6 Header
o ICMPv6
• Address Assignment
o Static Address Assignment
o DHCPv6
Cisco Certified Network Associate Routing and Switching
o Stateless Auto-configuration
• Routing and IPv6
o Supported Routing Protocols
• IPv6 Configuration
o Enabling IPv6 and Assigning Addresses
o IPv6 Static Routing
o RIPng
o OSPFv3
o EIGRP for IPv6
o Two-Minute Drill
o Self-Test
Module 24: WAN Introduction
• Wide Area Networking Overview
o Equipment and Components
o Connection Types
o WAN Interfaces on CISCO Routers
o WAN Cabling
o Encapsulation Methods
• HDLC
o Frame Type
o Configuring HDLC
• PPP
o PPP Components
o Configuring PPP
o Troubleshooting PPP
o PPP Authentication
• Virtual Private Networks
o Benefits
o VPN Types
o IPsec
• Generic Route Encapsulation Tunnels
o GRE Overview
o GRE Configuration and Verification
o Two-Minute Drill
o Self-Test
Module 25: Frame Relay
• Virtual Circuits
o Fully Meshed Design
o Advantages of VCs
o Types of VCs
o Supported Serial Connections
• Frame Relay Terms
o LMI
o DLCIs
Cisco Certified Network Associate Routing and Switching
o VC Data Rates
o Congestion Control
• Frame Relay Configuration
o Encapsulation Configuration
o LMI Configuration
o Troubleshooting LMI
o PVC Configuration
• Non-Broadcast Multi-Access Environments
o Topology
o Split Horizon Issues
o Solutions to Split Horizon Problems
o Subinterfaces
o Two-Minute Drill
o Self-Test
Cisco Certified Network Associate Routing and Switching
