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TM Enterprise Strategy Group | Getting to the bigger truth.Cisco: ACL Survey Final Results Jon Oltsik, Senior Principal Analyst

Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

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Page 1: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

T M

Enterprise Strategy Group | Getting to the bigger truth.™

Cisco: ACL Survey Final Results

Jon Oltsik, Senior Principal Analyst

Page 2: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

2 © 2015 by The Enterprise Strategy Group, Inc.

Summary of Key Findings

Page 3: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?
Page 4: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?
Page 5: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?
Page 6: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?
Page 7: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Project Overview

7 © 2015 by The Enterprise Strategy Group, Inc.

• 154 completed online surveys with IT/security professionals responsible for network security requirements and operations All respondent organizations had to be using physical firewalls or virtual

firewalls and access control lists (ACLs)

All respondent organizations had to have at least 1 data center operated worldwide

• Large midmarket organizations (defined as organizations with 500 to 999 employees) and enterprise organizations (defined as organizations with 1,000 employees or more) in North America

• Multiple industry verticals including financial, business services, manufacturing and retail

Page 8: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Demographics

8 © 2015 by The Enterprise Strategy Group, Inc.

Page 9: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents’ Purchasing Influence for Network Security Technology Products and Services

9 © 2015 by The Enterprise Strategy Group, Inc.

I make/approve purchase decisions, 82%

I influence purchase decisions, 18%

To what degree are you responsible for making purchase decisions related to network security technology products and services? (Percent of respondents, N=154)

Page 10: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Number of Data Centers Worldwide

10 © 2015 by The Enterprise Strategy Group, Inc.

8% 8%

21%

31%

19%

12%

0%

5%

10%

15%

20%

25%

30%

35%

1 2 3 to 5 6 to 10 11 to 20 More than 20

How many data centers does your organization operate worldwide? (Percent of respondents, N=154)

Page 11: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents’ Current Job Responsibility

11 © 2015 by The Enterprise Strategy Group, Inc.

Senior IT management (e.g., CIO, VP of IT, Director of IT,

etc.), 65%

IT management, 30%

IT staff, 5%

Information security management, 1%

Which of the following best describes your current responsibility within your organization? (Percent of respondents, N=154)

Page 12: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents by Total Number of Employees Worldwide

12 © 2015 by The Enterprise Strategy Group, Inc.

500 to 999, 18%

1,000 to 2,499, 17%

2,500 to 4,999, 26%

5,000 to 9,999, 16%

10,000 to 19,999, 7%

20,000 or more, 16%

How many total employees does your organization have worldwide? (Percent of respondents, N=154)

Page 13: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents by Primary Industry

13 © 2015 by The Enterprise Strategy Group, Inc.

Financial (banking, securities, insurance), 22%

Manufacturing, 20%

Retail/Wholesale, 18%

Health Care, 10%

Business Services (accounting, consulting,

legal, etc.), 8%

Government (Federal/National, State/Local), 3%

Communications & Media, 3%

Other, 16%

What is your organization’s primary industry? (Percent of respondents, N=154)

Page 14: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents by Annual Revenue

14 © 2015 by The Enterprise Strategy Group, Inc.

1% 3%

6%

12%

22% 23%

14%

7%

10%

2%

0%

5%

10%

15%

20%

25%

Less than $50million

$50 million to$99.999million

$100 millionto $249.999

million

$250 millionto $499.999

million

$500 millionto $999.999

million

$1 billion to$4.999 billion

$5 billion to$9.999 billion

$10 billion to$19.999billion

$20 billion ormore

Notapplicable

(e.g., publicsector, non-

profit)

What is your organization’s total annual revenue ($US)? (Percent of respondents, N=154)

Page 15: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

ACL/ACI

15 © 2015 by The Enterprise Strategy Group, Inc.

Page 16: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Technologies Used to Segment Data Center Networks

16 © 2015 by The Enterprise Strategy Group, Inc.

53%

56%

56%

66%

66%

68%

34%

34%

44%

24%

27%

24%

12%

8%

8%

3%

6%

1%

1%

1%

1%

1%

1%

1%

1%

3%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

VLANs, VXLANs

IP subnets

Access Control Lists (ACLs) on switches and routers

Virtual firewalls

Physical firewalls

SDN technologies

Which of the following does your organization use to segment its data center networks? (Percent of respondents, N=154)

Use extensively Use somewhat

Don’t use today but plan to do so in the future Don’t use today but interested in doing so in the future

Don’t use and no plans or interest in doing so in the future

Page 17: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Approximate Number of Discrete Network Security Policies Implemented for Network Interfaces in Organization’s Data Center Network

17 © 2015 by The Enterprise Strategy Group, Inc.

3%

21%

34%

30%

11%

1%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Less than 10 Between 10 and 25 Between 26 and 50 Between 51 and 100 More than 100 Don’t know

Approximately how many discrete network security policies (i.e., ACLs and/or firewall rules) are implemented for all types of network interfaces in your organization’s data center network? (Percent of

respondents, N=154)

Page 18: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Approximate Number of Man-Hours Needed to Translate Application Network Requirements to Router and Firewall Configuration

18 © 2015 by The Enterprise Strategy Group, Inc.

1%

19%

37%

32%

9%

1%

0%

5%

10%

15%

20%

25%

30%

35%

40%

30 minutes or less 31 to 59 minutes 1 to 2 hours More than 2 hours butless than 4 hours

4 hours or more Don’t know

Approximately how many man-hours does it take to translate application network requirements to router and firewall configuration? (Percent of respondents, N=154)

Page 19: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Challenges with Applying an Application Network Requirement to a Router and/or Firewall Configuration

19 © 2015 by The Enterprise Strategy Group, Inc.

5%

23%

26%

31%

34%

34%

36%

38%

42%

0% 10% 20% 30% 40% 50%

We have not experienced any challenges

Getting approval from all managers involved in the workflow process

Figuring out the technical aspects of the actual request

Navigating through our manual workflow process

Reviewing and assessing risks associated with the configuration change

Making the actual technical change to networking and security equipment

Coordinating the configuration change with application, networking, andsecurity teams within my organization

Completing all the requirements associated with my organization’s change management process

Testing the configuration change to ensure that it meets securityrequirements and application SLAs

Which of the following present the biggest challenges associated with applying an application network requirement to a router and/or firewall configuration for network security policy enforcement? (Percent of

respondents, N=154, three responses accepted)

Page 20: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Use of Network and/or Security Management Tools Enabling Collaboration Between Teams

20 © 2015 by The Enterprise Strategy Group, Inc.

Yes, extensively, 44%

Yes, somewhat, 44%

No, but we plan to implement network and/or security

management tools that act as a common framework for

enabling collaboration between security and network

teams, 9%

No, but we are interested in implementing network and/or

security management tools that act as a common

framework for enabling collaboration between

security and network teams sometime in the future, 2%

No, and we have no plans or interest in doing so in the

future, 1%

Does your organization employ any network and/or security management tools that act as a common framework for enabling collaboration between security and network teams? (Percent of respondents, N=154)

Page 21: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Organizations Rate the Effectiveness of Network and/or Security Management Tools

21 © 2015 by The Enterprise Strategy Group, Inc.

Very good, 39%

Good, 47%

Fair, 14%

You stated that your organization employs network and/or security management tools that act as a common framework for enabling collaboration between security and network teams. How would you rate the

effectiveness of these tools (i.e., integration, workflow, policy management, change management, monitoring, reporting, etc.)? (Percent of respondents, N=136)

Page 22: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Can Security Team Look at Data Center ACL and Understand the Applications and Services to Which it Refers?

22 © 2015 by The Enterprise Strategy Group, Inc.

Yes, completely, 64%

Yes, somewhat but not completely, 35%

No, 1%

Is your organization’s security team able to look at a data center ACL and readily understand the applications and services it refers to? (Percent of respondents, N=154)

Page 23: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Difficulty of Understanding the Relationships Between ACLs and Specific Applications with Which Each ACL Aligns

23 © 2015 by The Enterprise Strategy Group, Inc.

Extremely difficult, 7%

Somewhat difficult, 24%

Neither difficult nor easy, 29%

Somewhat easy, 29%

Extremely easy, 11%

How difficult would it be to review ACLs and understand the relationships between ACLs and the specific applications/services with which each ACL aligns? (Percent of respondents, N=152)

Page 24: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Time it Takes to Make a Firewall or Routing ACL Change

24 © 2015 by The Enterprise Strategy Group, Inc.

25%

56%

16%

2% 1% 0%

10%

20%

30%

40%

50%

60%

Hours Days Weeks One month or more Don’t know

On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)? (Percent of respondents, N=154)

Page 25: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Method in Place for Removing Expired and/or Out-of-date ACLs or Firewall Rules

25 © 2015 by The Enterprise Strategy Group, Inc.

75%

20%

5%

75%

21%

4%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Yes No Don't know

Does your organization have a method for removing expired and/or out-of-date ACLs or firewall rules? (Percent of respondents, N=154)

ACLs Firewalls

Page 26: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents Rate Method of Removing Expired and/or Out-of-date ACLs or Firewall Rules

26 © 2015 by The Enterprise Strategy Group, Inc.

Removing expired and/or out-of-date ACLs or firewall rules is extremely difficult

(i.e., extremely time consuming, far too many manual processes, etc.),

15%

Removing expired and/or out-of-date ACLs or firewall rules is somewhat difficult

(i.e., somewhat time consuming, too many

manual processes, etc.), 53%

Removing expired and/or out-of-date ACLs or firewall

rules is not very difficult (i.e., not very time

consuming, not too many manual processes, etc.),

24%

Removing expired and/or out-of-date ACLs or firewall

rules is not at all difficult (i.e., not at all time

consuming, not many manual processes, etc.), 8%

How would you characterize your organization’s method for removing expired and/or out-of-date ACLs or firewall rules? (Percent of respondents, N=130)

Page 27: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Have Organizations Experienced a Technical Error with Changing or Configuring Networks in the Last 12 Months?

27 © 2015 by The Enterprise Strategy Group, Inc.

Yes, 43%

No, 53%

Don't know, 5%

To the best of your knowledge, has your organization experienced a technical error (i.e., mis-configuration that led to a security vulnerability, performance problem, service interruption, etc.) with

changing or configuring networks in the last 12 months? (Percent of respondents, N=154)

Page 28: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Approximate Number of Outages Due to Technical Error with Changing or Configuring Networks in the Last 12 Months

28 © 2015 by The Enterprise Strategy Group, Inc.

3%

9%

41% 38%

8%

2%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

None 1 2 to 3 4 to 6 7 or more Don’t know

In the past 12 months, approximately how many outages would you estimate occurred within your organization as a result of an error or multiple errors in making network changes or

configurations? (Percent of respondents, N=66)

Page 29: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Have Organizations Experienced a Security Incident that Resulted in the Compromise of One or More Data Center Services in the Past 2 Years?

29 © 2015 by The Enterprise Strategy Group, Inc.

Yes, several, 25%

Yes, once, 32%

No, 42%

Don’t know, 1%

Has your organization experienced a security incident that resulted in the compromise of one or more data center servers in the past 2 years? (Percent of respondents, N=154)

Page 30: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Was the Attacker Able to Move Laterally From One Data Center Server to Another?

30 © 2015 by The Enterprise Strategy Group, Inc.

Yes, 47%

No, 50%

Don't know, 3%

Has your organization experienced a data center network compromise where the attacker was able to move laterally from one data center server to another? (Percent of

respondents, N=88)

Page 31: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Could Some Degree of Further Network Segmentation Help Prevent a Server Compromise?

31 © 2015 by The Enterprise Strategy Group, Inc.

Yes, definitely, 35%

Yes, probably, 42%

Maybe, 14%

No, 10%

In your opinion, could some degree of further network segmentation (i.e., segmenting servers with specific additional security policies) help prevent a server compromise in your

organization’s data center? (Percent of respondents, N=154)

Page 32: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Use of Security Zones to Segment and Protect Data Center

32 © 2015 by The Enterprise Strategy Group, Inc.

Yes, extensively, 38%

Yes, somewhat, 53%

No, 7%

Don’t know, 2%

Does your organization set up security zones to segment and protect its data center servers? (Percent of respondents, N=154)

Page 33: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Types of Security Zones Employed

33 © 2015 by The Enterprise Strategy Group, Inc.

44%

46%

49%

53%

59%

44%

44%

38%

41%

33%

8%

6%

11%

5%

9%

4%

1%

1%

1%

1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

DMZ that segments shared services, internal and external applications,etc.

Security zones based upon different business units, functional groups,organizational divisions, etc.

Security zones based upon application lifecycle (i.e., applicationdevelopment, test, and production)

Security zones based upon regulatory compliance requirements

Security zones based upon application tiers (i.e., web server, webapplication, database, etc.)

You indicated that your organization sets up security zones to segment and protect its data center servers. Which of the following types of security zones does your organization employ? (Percent of respondents, N=140)

Use extensively Use somewhat

Don’t use today but plan to do so in the future Don’t use today but interested in doing so in the future

Don’t use and no plans or interest in doing so in the future

Page 34: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Types of Security Zones that Would be Used More Regularly if Organizations Could Set Up Security Zones More Quickly

34 © 2015 by The Enterprise Strategy Group, Inc.

3%

2%

44%

49%

52%

55%

59%

0% 10% 20% 30% 40% 50% 60% 70%

Don’t know

None of the above

DMZ that segments shared services, internal and external applications, etc.

Security zones based upon application lifecycle (i.e. applicationdevelopment, test, and production)

Security zones based upon different business units, functional groups,organizational divisions, etc.

Security zones based upon regulatory compliance requirements

Security zones based upon application tiers (i.e. web server, webapplication, database, etc.)

In an ideal situation where your organization could set up security zones more quickly and easily, which of the following types of security zones, if any, would you use more regularly? (Percent of respondents,

N=154, multiple responses accepted)

Page 35: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Respondents Rate Organization’s Network Visibility into its Application Inter-dependencies

35 © 2015 by The Enterprise Strategy Group, Inc.

Excellent, we have visibility into all network

configurations and security controls in the flow of

network traffic from one application to another in the

data center, 41%

Good, we have visibility into some but not all network

configurations and security controls in the flow of

network traffic from one application to another in the

data center, 53%

Fair, we have visibility into a few network configurations and security controls in the flow of network traffic from

one application to another in the data center, 6%

How would you rate your organization’s network visibility into its application inter-dependencies (i.e., network configuration and network security controls involved in the flow of network traffic from one

application to another in the data center)? (Percent of respondents, N=154)

Page 36: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Adoption of IPV6 in the Data Center Network

36 © 2015 by The Enterprise Strategy Group, Inc.

Yes, extensively, 27%

Yes, somewhat, 38%

No, but we plan to do so within the next 24 months,

21%

No, but we are interested in doing so sometime in the

future, 12%

No and we have no plans or interest in doing so, 2%

Don’t know, 1%

Has your organization adopted IPV6 in its data center network? (Percent of respondents, N=154)

Page 37: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

IPV6-Ready Security Controls in the Data Center

37 © 2015 by The Enterprise Strategy Group, Inc.

Yes, 85%

No, 15%

Does your organization have IPV6-ready security controls in its data center? (Percent of respondents, N=99)

Page 38: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Are Security Controls for IPV4 also Controlling IPV6?

38 © 2015 by The Enterprise Strategy Group, Inc.

Yes, 71%

No, our security controls don’t support IPV6, 15%

No, we run IPV6, but we only configure IPV4

controls, 11%

Don’t know, 3%

Are your organization’s security controls for IPV4 also controlling IPV6? (Percent of respondents, N=99)

Page 39: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Use of Automation and Orchestration Tools to Accelerate Application Deployment in the Data Center

39 © 2015 by The Enterprise Strategy Group, Inc.

Yes, extensively, 28%

Yes, somewhat, 46%

No, but we plan to do so within the next 24 months,

19%

No, but we are interested in doing so sometime in the

future, 5%

No, and we have no plans or interest in doing so, 1%

Many organizations are employing automation and orchestration tools to help them accelerate application deployment in the data center. Has your organization implemented these types of tools?

(Percent of respondents, N=154)

Page 40: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

Can Organization Automate the Provisioning of Networking Resources and Security Services based on Pre-defined Application Service Level Policies?

40 © 2015 by The Enterprise Strategy Group, Inc.

Yes, extensively, 39%

Yes, somewhat, 54%

No, but we plan to do so within the next 24 months,

5%

No, but we are interested in doing so sometime in the

future, 1%

No, and we have no plans or interest in doing so, 1%

Can your organization automate the provisioning of networking resources and security services based on pre-defined application service level policies? (Percent of respondents, N=114)

Page 41: Cisco: ACL Survey · On average, how long does the entire process take to make a firewall or routing ACL change (i.e., the entire process from request to production implementation)?

T M

Enterprise Strategy Group | Getting to the bigger truth.™

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© 2015 by The Enterprise Strategy Group, Inc.

Jon Oltsik, Senior Principal Analyst

[email protected]

508.381.5166