Circulation Package

__________________________________________________

June 2017

Cr-The Oftice of thE

B.C.'s lndependent Voice For Faírness

mbudspersonGom plaints/Enquiries:

1-800-567-3247(250) 387-5855

Fax: (250) 387-0198

947 Fort StreetPO Box 9039 Stn Prov GovtVictoria BC VBW 9A5

www.bcombudsperson.ca

CE

Dear Mr. Fletcher,

RE: Quarterly Reporting Process Changes

As a recipient of our quarterly reports for the Regional District of Mount Waddington, Iwould like to alert you to upcoming changes in our quarterly reporting process, as wellas our notifìcation process fbr concluding investigations.

There are a few different reasons for these changes

,i ¿''Vît

[â ÅpY May 1L, 20L7fieçí*nai Ðhtriet üt itt'addingian

MÅY I V ZülV

Mr. Greg FletcherAdministratorRegional District of Mount Waddington2044 McNeill RdPO Box729PORT MCNEILL BC VON ZRO

a

a

We received a great deal of feedback on our reporting through the extensiveconsultations we held with public authorities in preparing our 2016 - 202IStrategic Plan. A number of authorities expressed a desire for more meaningfuland transparent reporting to authorities about the complaints we receive, and thecomplaints we investigate.

Second, over the 2016/20L7 fiscal year we have been engaged in a review of ourprocesses to streamline our administrative procedures and ensure that ourresources are used as effectively as possible.

Third, beginning in the 2017 /201,8 fiscal year we are piloting a new preventativeombudship program, a series of initiatives that are intended, in part, to supportauthorities in proactively identifying and addressing systemic issues in theirpolicies and program delivery.

As a result, the quarterly report enclosed with this letter, covering files closed betweenJanuary 1 and March 37,2017 , is the last report we will send using our existing format.

For files closed beginning April I,2077, we have put the following changes into effectwhich will be reflected in our quarterly reports covering files closed between April 1 andJune 30, 20L7 (sent in fuly Z0t7) and quarterly going forward:

7. Revised closing categories, with explanatory information about each category toassist authorities in interpreting the data provided. It is our intention that thesecategories are more descriptive in setting out what kind of action our office tookin respect of complaints about your organization.

1

nf,-- 1--^- nf ^:^L^, Ð^^^')tvll . tjr trË, r'tgLLrrcr I a6u /¿

Z. ln order to provide you wittr more useful statistical infarmation on ttre subiectmatter of complaints, we are impiementing a new issues tracking framework to,-r'nr¡irio riei-a nrr .^rr.r.irintc rnri innr¡irioc iÁrtharo ,trrrt.i-or'" rror"rrriî rotrnr-iino rn¡iiiyrvvruv uuLq vr¡ vvrrrPrqr¡1L

^rrYu¡1 ¡rv¡L rru¡r¡vvrù pvÀ¡¡rrr¡ ¡LyvÀ

ior the first time inclirde information on files closecl without investigation"

3. A ccrirsclidalcd rcport on closcd invcstiga.tiorls, including a ful! closing sunln.ìaì'Vior each fiie concluded after an investigation.

¡-- ----:-----!:^-^ ---:!L !L:- :-^---^--^l ^.-^--!^.-t--,-^*^--!:-- ,--^ ---:lI ^ì^^ l-^lil uultJuiruLiu¡i wiLil L¡ii5 iirtpi.uvuc.r'.ludi Leiry iePul LitiË L{J yuu, wc wlil äi5u uediscontinuing our previous practice of mailing a copy of our closing letter and summarytc the Chair at the same tirne those'rtems are seni to the primary person within your^,--^.^:-^!:^- ^- !L^+ f:l^ IÂt^ L^^.^J f-^* *^--- ^f --^,. sL^+ ^,,- --^^r:^^ ^C^^'^l:'^^' t.."*'..,*multiple copies was confusing and unnecessary. The new eonsoiidated report each

r il! - ,l--- rt---- r -li rl --l ---!:f:--!:---- ! - !l-- -,----r,-- - i-l- L-quartef wlii repiace trtose rnorvloLial notrÌlcaüons. ln tne event you wrsn fo recerveimmediate notification of individual closing summaries, you may wish to consider takingsteps to ensure that you have suitable internal notification procedures in place.

ín r-nnirnr-rinn i¡¡iih ni¡r firsi 2í]17 /18 nirarte¡ iv rennrts.,¡¿hich wiii be issueri in li¡1v.,¡¡e!ú, r r r¡¡v.¡

will be holding a short webinar on the changes to our quarterly reporting. Details on thewebinar wiii be provicted with the luly quarteriy report.

My goals are that our new quarterly reporting process responcls to the feedback public^=,!L ---:!:^- L-.,^ --^..:l^l +^ ,,- ^'-l +L^+ +L^ *^.". f^*-^+.i^ *^-^ ,,^^€,,1 +^ .,^,.-4uLttut rLtsJ ltclvù l.Jl uvruuLl L1-, 11ù clll..r rlt¿L¡- Ltru rluvv lul rl¡dL rr lrlur u u:,ultl1 L(.J yuur

organization" Please do not hesitate to direct any questions about these changes to ourÐirector af f ntake and Innovation, Ðave Muruay, ar" {25tj 953-4143, or try emaii atD M urray@ b com'o udsp ers o n. ca.

lUurS slnuefety,

Iay Chalkeflmhrrdcnnrcnn

Province oi Britisii Coium'oia

2

The Off¡ce of the

B,C.'s lndependent Voice For Fairnêss

mbudspersonComplaints/Enquiries

1-800-567-3247(250) 387-58s5

Fax (250) 387-0198

947 Fort StreetPO Box 9039 Stn Prov GovtVictoria BC V8W 9As

www.bcombudsperson.ca

C{

Mr. Greg FletcherAdministratorRegional District of Mount Waddington2044 McNeill RdPO Box729PORT MCNEILL BC VON zRO

Files Closed from fanuary 1to March 31, 2017Regional District of Mount Waddington

L. Requests for Information or Assistance

2, Complaints with No Investigationa. Assistance and/or reþrralb. Refused (discretion)

. More than one year between event and complaint

. Insufficient personal interest

. Available remedy

. Frivolous/vexatious/trivial matter

. Can consider without further investigation

. No benefit to complainant or person aggrieved

. Complaint abandoned

. Complaint withdrawnc, Statute barred (FIPPA, Police Acl etc.)d, Not a matter of administratione, Pre-empted by existing statutory right of appeal, objection or

review

3. Complaints Investigateda. Not a matter of administrationb. Pre-empted by existing statutory right of appeal, objection or

reviewc. Investigation ceased (discretion) - No ftndings. More than one year between event and complaint

. Insufficient personal interest

. Available remedy

. Frivolous/vexatious/trivial matter

. Can consider without further investigation

. No benefit to complainant or person aggrieved

. Complaint abandoned

. Complaint withdrawn

. Complaint settled

0

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0

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0

0

7

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d. Investigution eompleted - Findíngs - Substantiated. Remedied in whole

" Remedied in part. Not remedied

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timee. InvestÍgation completed - Findin{,s - Not substantiated

4. Ombudsperson Initiated Investigationsa. Investigation ceased (discretion) - Nofindingsb. Investigation completed - Findings - Substantiated

. Remedied in whole

. Remedied in part

. Not remedied

. Recommendations made - remedy to be implemented overtirne

t, Investigøtion campleted - Fíndings - Not substøntiated

n

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'J-\ L/-L"==jay ChalkeOmbudspersonProvince of British Columbia zt/04/2017

4

,\4

MESSAGE FROM THE CHAIR OF THE AUDITCOUNCIL

It is the role of the Audit Council to review and monitor the performance of theAuditor General for Local Government (ecrc). Under rhe Auditor General forLocal Gouernnxent Act, the Audit Council has the responsibility to acknowledgethe activities and performance of the ecrc as presented in this annual report andprovide commentary on achievements in respect to the annual service plan goals

and objectives.

This annual report represents the first full year under the leadership of GordonRuth in the role of Auditor General for Local Government. The Audit Council is

very pleased with the results achieved by the ecrc office this past year and wouldlike to specifically acknowledge the following achievements:

r Delivered a budgetary surplus while attaining and/or exceeding goals andobjectives

t Exceeded the performance audit report targets and cleared the entireremaining backlog

r Introduced engagement sessions with stakeholders aimed at clarifyingexpectations, objectives and answering questions

ln zor6lry the AGLc demonstrated, in our opinion, a commitment to ensuring thetransparency of the office with a focus on adding true value for all stakeholders.

The Audit Council is very pleased to acknowledge the joint pilot project oncapital procurement collaboration berween the Local Government ManagementAssociation, Government Finance Officers Association, Municipal FinanceAuthorit¡ and the Ministry of Communit¡ Sport and Cultural Development.The pilot program's existence highlights both the relevancy of the ecrc auditrecommendations and the engagement level of our stakeholders.

The Audit Council acknowledges that the successes detailed in this annual reportare a reflection of a high level of professionalism demonstrated by the ecrc andstaff. In addition, the Audit Council acknowledges the continued support of theMinistry of Communit¡ Sport and Cultural Development staff and stakeholders.

On behalf of the Audit Council,

Anthony Ariganello, FCPA, FCGA

Chair, Audit Council

--ã

ANNUAL lìEPOtlT zot6l 17

5

HIGHLIGHTS201612017

OF OUR YEAR

ÅIJUI UF i

Pg

6

S BCHydroPower smart

Scott ForbesProperty Leasing & Sales Services333 Dunsmuir Street, l3ú FloorVancouver, BC V6B 5R3Phone: 604-623-4369Fax: 604-623-3594Emai I : scott. forbes@bchydro.com

Date: May 02,2017File: Lease 3312

Greg FletcherAdministratorRegional District of Mount V/addington8ox729,2044 McNeill Road, Port McNeillBC VON 2RO

Dear Sir/Madam:

RE: Licence Agreement dated for reference the l lth day of March2009, between Regional District ofMount Waddington ("licensor") and British Columbia Hydro Power Authority ("Licensee") forthe purpose of vehicle and equipment storage

Pursuant to Section 2.3 of the Agreement, please accept this letter as BC Hydro's notice to renew theLicence Term for a ten year period from July 01,2017 to June 30,2027 .

Ifyou have any questions, please contact me at (604) 623-4369.

Yours truly,

BRITISH COLUMBIA HYDRO AND POWER AUTHORITYBy:

Scott ForbesProperly RepresentativeProperly Leasing and Sales Services

bchydro.com333 Dunsnruir Street, 13th Floor. Vancouver, BC V6B 5R3

7

Catching up with the Third Crossing May 16, 2017

Dear Members and Friends:

If you’re wondering what effect the recent election might have on prospects for the Third

Crossing, you’ll be happy to know that the campaign is alive and kicking, although it’s in urgent

need of funding.

We await release of the final Binnie Report, now four months overdue, and we must read and

understand that before further progress can be made.

Binnie, you’ll recall, was the consulting engineer hired to look into the costs and benefits of “fixed

links” between the mainland and the Sunshine Coasts. Binnie and Ministry staff held an Open

House last fall to publicize the study’s preliminary findings, which included very high, order-of-

magnitude cost estimates for the Howe Sound road and bridge options, the Third Crossing, and

others.

It’s important for us all to understand that starting off with large, worst-case, all-inclusive cost

estimates is standard procedure when governments take their first look at large projects. For

example, last fall Binnie estimated the combined costs of the Third Crossing plus either of the

Howe Sound options to be $5 billion.

We have reason to believe that a realistic estimate would be more like $2.5 billion – half that – or

less.

Many variables are at play, though, so in the end, a reliable estimate emerges only from higher-

level, more detailed studies, undertaken only when a government decides that further study is in

the public interest.

Your Society and our professional engineer-advisors stand ready to examine those high, order-of-

magnitude estimates, comment on them, and work with engineers at Binnie and in the Ministry to

move the study along – and that, indeed is our principal aim: to ensure that the Third Crossing, its

costs and benefits, is included in the next level of study.

And speaking of benefits, it’s just as important to understand that Binnie’s study of offsetting

benefits will be nominal at best, while we (your Society) have identified $3 billion worth of

province-growing benefits, of a vastly greater value moving forward than any realistic estimate of

the cost of those links.

Nor will Binnie have explored the changes that can and should be made in the operations of BC

Ferries, changes that we have shown would create savings which over a period of ten years

would, in themselves, cover most if not all of the costs of those links.

With luck, Minister Stone will be left in the Transportation portfolio. If he remains there, we will

likely receive the final Binnie report sooner rather than later, because there’ll be no need to delay

its release in order to bring a new minister up to speed.

Meanwhile our public support remains high. At the recent Powell River Home & Garden Show, a

large map showing the four main routes in the Binnie study drew large numbers to our booth. We

surveyed visitors’ attitudes to the Third Crossing – pro, con and no opinion – which produced the

following results:

In favour 88%

Opposed 3%

No opinion 9%

The numbers for the Langdale bridge link at Anvil Island were almost as good. A large survey was

done by people in the Gibsons area, where the result was also very strongly in favour of the lower

8

coast link.

At present, your Society urgently needs your financial support as well, so please consider making

a donation – whatever you can comfortably afford. On-line, visit thirdcrossingsociety.com, scroll

to the bottom of the home page and click the “Donate” button. Or, a cheque made out to the Third

Crossing Society would be a great help – the address is 1A – 7624 Duncan Street, Powell River, B

C, V8A 5L2.

Thanks for your support, and if you have any questions, please e-mail me at gfrib@telus.net, or call

604 487 0821.

Gary Fribance, President,

For your Board of Directors

Copyright © 2017 Third Crossing Society, All rights reserved.

More news

Our mailing address is:

Third Crossing Society

1A-7624 Duncan St.

Powell River, BC V8A 5L2

Canada

Add us to your address book

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9

REGIONAL DISTRICT OF MOUNT WADDINGTON

REPORT TO: Chair and Directors FILE NO. 315.04 FROM: Patrick Donaghy, Operations Manager SUBJECT: Fire Chiefs of British Columbia Conference Report DATE: June 14, 2017 At the recent 2017 Fire Chiefs of British Columbia Conference, the Manager of Operations had the opportunity to attend a number of informative educational sessions. Much of the information provided by these sessions will be of benefit to the municipal and Regional District fire departments. The following report will briefly review meetings and sessions attended by the Manager of Operations and will be disseminated to all fire departments. Regional Manager’s Meeting The Regional Manager’s Meeting was conducted in a round table format with issues raised and discussed. The following items were raised:

• Cariboo RD’s standardization of equipment o Set up a Supplier Agreement which is a non-binding agreement o Opportunity to minimize the number maintenance contracts o Better coordination of mutual aid o Contributes to standardization of training. Members from different departments will be

familiar with the apparatus of other departments • Critical Incident Management Course

o Course focusses on member’s spouses (Michael Swaynson) o Positive experience with WorkSafe BC’s PTSD Response Team

• Playbook o Departments going for Exterior with Interior capacity to be used when safe.

• Accountability System Standardization o Accountability system tracks firefighters on scene at an incident through a clip board and

“tags” specific to individuals o Tags are coloured to represent the competency achieved by members o No standardization of colour coding creates confusion when different departments are

working together on large complex incidents o Recommendation made that Fire Commissioner’s Office develop a standard for tags to

facilitate inter department cooperation

How to Craft a Request for Proposal (Regarding the Purchase of a Fire Apparatus)

• Use a Request for Proposal (RFP) as opposed to Request for Tender (RFT) o RFT is a legally obligated process to go with the lowest price if tender meets specifications

and bid results must be released o RFP can be open to negotiations in regards to submitted proposals

10

Allows the proponents to use technical knowledge and creativity to develop a solution to meet the RFP criteria

o Fire Department needs to invest time and energy to define important factors required to make the purchase a success i.e. including local environmental considerations, operational needs, etc.

o Recommend that apparatus suppliers be consulted to assist planning prior to competition. Keeps the process grounded in reality and heads off problems. May also be aware of “value added ideas” that departments are unaware of.

o Allow suppliers to provide equivalent solutions as opposed to hard set criteria. o Presentation listed “General RFP Content” and “Specification Considerations/Checklist”

recommendations. o Develop Evaluation Specifications and disseminate to competing suppliers.

• RDMW has pdf version of the presentation

Know Your Leadership Level (Les Karpluk)

• Reviewed 5 levels of leadership from Positional “Do what I say because of my position” to higher levels which the leader transforms and directs followers to achieving the full goals of the organization.

o Presentation also identified what needs to be done for leaders to progress up the ladder to be a more effective in the leadership role.

o Presentation also provided cautionary examples in the fire service where leadership failed.

Recruitment/Retention

• This was an open discussion carried out with a small panel that engaged the audience. The following were ideas presented from the panel/audience:

o Community perception critical on whether a department is successful in recruitment/retention

o Include families into the organization Social events Make membership feel special

o Have a policy document detailing expectations related to joining the department o Be publically visible o Uniforms to identify members

Visibly participate in community endevours o “Move it or lose it” meetings

If volunteer membership is too low for operations, lay it on the line to the community that either sufficient volunteers step forward or the service will be shut down.

o Motivational training: Guest speakers

Fire Safety Act

• Passed in 2016 but waiting for an Order In Council (OIC) to empower o LAFCs still active till OIC

• Regional Districts and Fire Safety Act

11

o Amendment still in process but will be completed prior to OIC o Goal is to retain original aspiration of Act

• Regulations (To be Developed) o Will set maximum penalties o Will adopt the Fire Code o Will establish a risk based applied monitoring

Guidance on how to assess risk and maximum charges • Develop Policies

o Policies to be developed and disseminated prior to OIC o Will develop a roll out process to educate

• Fire Inspector/Investigator o LAFC being dropped o Local authorities can appoint qualified individual o Only those appointed can use powers of the Act

• Powers/Abilities o Will be clearer

Better defined than old Fire Services Act • Training Standards

o Standards in current and new Act set by Fire Commissioner o Purposely open ended to be adaptable for the future o Transition period for training to be qualified is one year o Competency based standards being developed by committee made up of broad

representation of stakeholders (volunteer, career, etc.) Will set minimum standards to do job as set out by Act Committee will also identify where new standards are needed

• Compliance Monitoring o Currently just municipalities obligated, not regional districts o Regional districts can take on the same role as municipalities o Risk based approach

Guidance will be provided as to how to set up Risk Based Approach Final determination still set by local government

• Evacuations o Currently

Power implement tactical evacuations comes from local bylaws Preventative (non-emergency) evacuations come from Fire Services Act

• New o Fire Chief will be able to order tactical evacuation based on Fire Safety Act

Preventative evacuation by Fire Chief/Local Authority will be empowered by Fire Commissioner

If evacuation initiated for preventative reasons, owners must secure building Local authority can recover costs of securing building if owner in non-compliance

(recovered through property taxes) • Orders/Reviews

o Fire Inspector can make an order based on the Fire Safety Act o Orders can be reviewed through the Fire Commissioner office o Judicial Review also possible to ensure proper procedure is followed

• Penalties Administrative

12

o penalties issued by Fire Commissioner Office o Penalties will be added to property taxes

• Follow Up Questions o Can a Regional District define the obligations it is willing to undertake as per the Fire Safety

Act based on the local service area of a fire protection service? o Can a Regional District opt out of its obligations under the Fire Safety Act due to losing the

services of a qualified individual?

PTSD – Family Affair

• Presentation provided by ________________ • PTSD is not necessarily the outcome of a specific incident, could be a series of events • Dealing with PTSD requires the participation of spouse if victim in a relationship

o Impact of PTSD is also born upon family o Families will support victim but seldom is there support for the family

• PTSD symptoms: Fear, anger, anxiety, loneliness, isolation o Any can manifest themselves quickly

• Triggers o Families try to manage triggers but in the process can become enablers

Bury the problem is not a treatment Families can constantly feel like they are walking on egg shells

o Victims need treatment • Suffering with PTSD means fear of shame for suffering

o Some cultures frown upon injury Burden on others

• Treatment: • Therapy

o Medication o Open up communication with family o Even when PTSD is treated, subsequent incidents can trigger relapses

• Group based programs o Outward Bound o Veterans Transition Network o Can Praxis o COPE (Couples Overcoming PTSD Everyday)

Phase 1: Five day retreat victim/spouse Phase 2: Six months of family coaching Currently funded by Wounded Warriors

o Wounded Warriors Canada • Own the injury

o Self Medication o Relaxation o Breathing o Note what is happening and take control of it

13

Traumatic Incident Response Tracking

• PTSD is now considered more an injury as opposed to a disorder • As an occupational injury, coverage is possible from WorkSafe

o BC’s program does not automatically cover PTSI as an occupational injury for emergency workers

o Need documentation that PTSI is work related • How to track?

o Simple form which individuals fill when dealing with an incident that involves trauma o Questions answered by Yes/No options o Asks whether respondent wishes to talk to someone about incident

Lowers threshold for getting help o 2nd form asks who else was at the trauma incident

• Identifying repeat exposure to trauma can assist prevention of PTSI o Track patterns of exposure o Getting help start of the healing process

• Preparing individuals for potential future trauma events o Review scenarios and then discuss o Everyone must participate

• Have copies of tracking forms o Presenter Wayne Jasper available for presentations o Wayne.jasper@icloud.com

BC Environmental Program and Regime Update

• Ministry of Environment (MoE) is lead on spills • Personnel most likely to deal with incidents are Emergency Environmental Resource Officer (EERO) • Hazmat Training

o Level 1: Awareness o Level 2: Operations Defensive Actions o Level 3: Technician- Offensive Operations o Level 4: Specialist

EERO always responds if requested or incident overwhelms local resources o Connect through EMBC o Will always attend High Risk incidents, seldom low risk incidents o Provincial Incident Management Team available to augment and support regional response

Legislation/Regulations focus on expectation that entity responsible for the spill is responsible for clean up

o MoE/EERO will monitor to ensure compliance o Risk based management

Greater concern for small resource challenged organizations as opposed to larger one with internal capacities

14

Body Intelligence for Mental Health & Breaking the Cycle of Traumatic Stress

• Trauma stress is the result of the body being overwhelmed in its ability to respond to a perceived threat

• Can present as depression, anxiety, sleep disturbance, hyperarousal, hypoarousal, chronic pain issues, addiction, suicidal ideation

• Traumatic stress is bio---psychological injury o Same protocols as exposure to caustic substance:

Neutralize and stabilize on the spot or will spread and create deeper injury to brain and body

o Limitations of talking/debriefing post injury: stabilize physiological response first. Attempts to create narrative prior to

stabilization can increase hyper/hypoarousal o Sometimes can be comparable to talking as tool to deal with caustic substance on body.

Focus on creating stabilized physiology then talk • To counter balance stress requires resources:

o PHYSICAL RESILIENCE o SLEEP o SECURE & HEALTHY FOOD SOURCE o SUPPORT NETWORKS o INTERNAL STRENGTHS o SELF REGULATION TOOLS o FUN/PLAY o HEALTHY ATTACHMENTS o HEALTH AND HEALTHCARE o FINANCES o STABLE HOME o SAFE PHYSICAL TOUCH

• Nervous system regulation o Autonomic Nervous System: the part of the nervous system responsible for control of the

bodily functions not consciously directed, such as breathing, the heartbeat, and digestive processes

o Autonomic nervous system regulation is the ability of the autonomic nervous system (ANS) to change in accordance with the demands that are placed upon it

o Traumatic stress can have long term impact on the ability for the ANS to regulate because people go into immobilization response that triggers feelings of helplessness

• Window of Tolerance o Hyperarousal Zone

Increased sensations, flooded emotional reactivity, hypervigilant intrusive imagery, flashbacks, disorganized cognitive processing

o Optimal Arousal Zone (Window of Tolerance) Stay where emotions can be tolerated and information integrated

o Hypoarousal Zone Relative absence of sensation, numbing of emotions, disabled cognitive processing,

reduced physical movement • Tools for nervous

system regulation

15

o Rebounding, self-shaking or patting down o Orientation exercises – noticing the environment and sensory input in a mindful intentional

way o Self-massage with balls to down regulation body armouring response in fascial system o Any mindful movement from yoga to strength training o Movements like walking, running, crawling etc. o Weighted blankets or sand bags o Compression garments o Hammock/yoga swings o Vibrating platforms o Heart rate variability apps on smart phones o Dancing, singing or drumming in groups

In Conclusion

o Neutralize exposure immediately accounting for vicarious and secondary traumatic stress and then debrief

o Increase access to trauma informed counselling, psychotherapy and medical treatment with a foundational understanding of neurobiology of traumatic stress: EMDR, Somatic Experiencing, Sensorimotor Psychotherapy

o Prevent patterning of traumatic stress into the body through regular movement and mindfulness interventions to come back into window of tolerance

If any member of the Board has any questions for the Operations Manager, please ask at your convenience. Respectfully submitted _________________________________________ Patrick Donaghy PEng, MSc Manager of Operations

16

Regional District of Mount WaddingtonPO Box 729 2044 McNeill Road, Port McNeill, BC VON 2R0

Telephone (250) 956-3161 Fax (250) 956-3232Web- site: r,vww.rdmw.bc. ca Email: info@rdmw.bc. ca

¡¡t [ìt!

June 2,2017 File: 6255Folio: 78515118.172

Bertha A. NicholsonPO Box 1439Port McNeill, BCVON 2RO

Dear Bertha

Re: Assignment of Givic Address for Property Described as Strata Lot 37, Section 4, Township 1,Distri Plan VlSl593 - c District of Mount Waddi n

I am writing as a follow up to our recent discussion wherein you advised me of your purchase of theabove referenced property and requested assignment of a civic address for it. As a result, a civic addressis hereby applied as follows:

LegalDescriotion

Parcel ldentifierNumber

Assessment RollNumber

CivicAddress

Strata Lot 37, Section 4, Township 1,Rupert District, Plan VlS1593

028-625-471 78515118j72 1810 Twin Peaks Road

By copy of this letter, the agencies listed below have been informed of the assignment of the civicaddress of 1810 Twin Peaks Road for the property described herein and shown on the excerpt from PlanVIS 1593 on page 2.

I kindly ask that you provide a copy of this letter to the Strata Council associated with Strata PlanV|S1593, as I am not able to determine contact information for doing so. Should the Strata Council deemit desirable, we could discuss assigning individual street names to the common property streets within thisbare land strata development, as opposed to having each under the single name of Twin Peaks Roadwhich may be confusing for emergency response personnel and others.

Thank you

Jeff LongManager of Planning & Development Services

Cc. North lsland 911 Corporation / BC Assessment Authority / B.C. Hydro / Canada Post / TelusCommunications Company / BC Ambulance

INCORPORATED JUNE 13, I966II¡IUNICIPALIT|ES; ALERT BAY, PORT ALICE, PORT HARDY, PORT MCNEILL

ELECTORAL AREAS: "4" (SOINTULA); "8" (HOLBERG, WINTER HARBOUR); "C' (QUATSINO, COAL HARBOUR, HYDE CREEK); 'O" (WOSS, TELEGRAPH COVE)

17

Letter to Bertha Nicholson - Assignment of Civic Address for Property Described asSfrafa Lot 37, Secfion 4, Township 1, Rupert District, Plan VlSl593 2

EXCERPT FROM PLAN VIS1593 SHOWING STRATA LOT 37

BLOCK A, SEC. 9, rP, 1

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PLAN 2038 R/W

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18

Average Passengers per Month: 2015 2016 20172308 2163 2260.6

Annual 27698 25950 27127.2Change 3% -6% 5%

20162151 2205 2202 2222

2721 2664

2473 2510 2409

2062 20632207 2257

2322 23032168

2085

1929

21432233

21592221

2022

2465

2208

2387

0

500

1000

1500

2000

2500

3000

Monthly Ridership Year to Year - 2015 - 2017

2015 2016 2017

19

2017 January February March April May June July August September October November December Route TotalRoute 1 to Port McNeill 439 440 501 380 482 2242Route 1 Saturdays 21 9 5 32 10 77Route 2 to Port Hardy 386 424 435 367 413 2025Route 2 Saturdays 5 6 2 28 16 57Route 4-Ft Rupert 442 362 472 433 476 2185Route 5-Coal Harbour 484 410 575 550 522 2541Route 6-Woss/Mount Cain 22 14 6 0 0 0 0 0 0 0 42Route 11-PH Local 204 158 259 231 270 1122Route 12-PM Local 202 191 191 180 192 956HandyDART-PH 6 4 9 5 4 28HandyDART-PM 10 4 10 2 2 282017 Monthly Total 2221 2022 2465 2208 2387 0 0 0 0 0 0 0 11303

2016 January February March April May June July August September October November December Route TotalRoute 1 to Port McNeill 451 485 526 512 474 432 400 461 476 455 431 375 5478Route 1 Saturdays 9 15 5 19 6 6 16 20 9 11 18 11 145Route 2 to Port Hardy 448 490 524 481 399 444 399 450 501 467 397 367 5367Route 2 Saturdays 4 7 2 9 10 7 16 21 16 13 15 7 127Route 4-Ft Rupert 425 393 448 448 400 392 362 412 404 383 361 381 4809Route 5-Coal Harbour 402 409 400 468 452 463 393 424 449 434 393 568 5255Route 6-Woss/Mount Cain 17 6 6 0 0 0 0 0 0 0 0 16 45Route 11-PH Local 316 313 310 258 301 205 244 270 160 216 246 188 3027Route 12-PM Local 130 134 101 106 124 134 75 79 212 172 180 180 1627HandyDART-PH 5 4 0 0 0 1 14 3 3 1 1 4 36HandyDART-PM 0 1 0 2 2 1 10 3 3 7 3 2 342016 Monthly Total 2207 2257 2322 2303 2168 2085 1929 2143 2233 2159 2045 2099 25950

2015 January February March April May June July August September October November December Route TotalRoute 1 to Port McNeill 361 438 413 421 386 578 496 501 493 455 432 416 5390Route 1 Saturdays 4 5 6 22 19 27 15 35 9 22 10 2 176Route 2 to Port Hardy 347 366 390 417 381 474 468 438 468 430 397 372 4948Route 2 Saturdays 6 8 3 40 22 14 20 25 13 18 16 2 187Route 4-Ft Rupert 234 262 259 340 345 387 482 505 443 381 369 375 4382Route 5-Coal Harbour 720 752 819 596 712 805 771 596 574 597 419 474 7835Route 6-Woss/Mount Cain 2 0 0 0 2Route 11-PH Local 184 201 172 206 234 285 255 237 319 367 303 287 3050Route 12-PM Local 154 117 135 155 119 148 149 132 186 135 111 131 1672HandyDART-PH 4 2 8 5 4 3 7 4 5 3 4 4 53HandyDART-PM 0 0 0 0 0 0 1 0 0 1 1 0 32015 Monthly Total 2016 2151 2205 2202 2222 2721 2664 2473 2510 2409 2062 2063 27698

20

MOUNT WADDINGTON TRANSIT REVENUE

Average Monthly Revenue 2017 I

AnnualChange

S5,49465929

-2o/o

S5,43665228

-1o/o

S5,44965394

0o/o

ss,s28.69

s6,18s.9s

$5,5

.66

1595

722.76s4,s96.0s

712.94 s5,034.08

Å-s7.t23.4L

S8,ooo.oo ue Year to Year 2OLS - 2Ot7

S7,ooo.oo

S6,ooo.oo

S5,ooo.oo

s4,000.00

Sg,ooo.oo

s2,000.00

s1,000.00

so.oo

.-t a..E S yö 5ù \s \ù- S o,8 ot è"' o""

{-2015 +ã)15 .*@"2O!7

-*

L4/06/2017

Prepared by: LPS:\TRANSlflReports and Statistics\Riderstrip Reports-MWTO\Revenue-Ridership Trends

21

MOUNT WADDINGTON TRANSIT REVENUE

20L7

Total

Farebox

Ticket Sales

Pass Sales

BC Bus Passes

Revenue Source

55,685.35

Jan

s2,67s.60

s784.2s

s1,36r..s0

s864.oo

55,034.08

$2,447.08

Feb

s382.oo

s1.,232.OO

s973.00

55,165.30

s3,0s4.3C

s494.sC

s600.sc

s1,016.00

Mar

s5,425.35

52,672.3s

s7o9.oo

Si.,o44.oo

S1,c'oo.oo

Apr

55,937.25

s3,019.00

s66s.2s

s1,2s3.00

51",000.00

May

50.00

Jun

50.00

Jul Aug

s0.00 50.00

sep

50.00

Oct

s0.00

Nov

5o.oo

Dec

527,247.33

513,868.33

s3,035.00Ss,¿gr.oo54,ss3.oo

Total

*estimate

20L6Projected

Total

Farebox

Ticket Sales

Pass Sales

BC Bus Passes

Revenue Source

55,626.02

s2,9O0.02

s70s.00

s1,148.00

s873.oo

Jan

ss,s28.69

52,641.69

s1,000.00

S97o.oo

591"7.00

Feb

s5,280.88

s2,s78.88

s769.so

s960.s0

ss72.00

Mar

54,957.7r

s2,972.7t

ss2s.00

5sr"6.00

5ss4.0o

Apr

s6,366.46

52,729.7r

52,042.7s

s6s7.oo

ss37.00

May

5s,12s.2s

s2,828.00

s7s9.7s

Sss3.so

5984.00

Jun

54,596.05

s2,723.0s

s361".s0

s4s9.so

sL,os2.o0

Jul

56,020.40

s3,404.r.s

s8r.4.2s

s71"0.00

s1_,092.00

Aug

s5,976.11

S3,oso.L1

s681.s0

s1,132.s0

s1,112.00

sep

5s,427.ts

52,746.Ls

s493.s0

sr.,074.s0

51,113.00

Oct

55,051.56

52,473.ss

S649.sL

s82s.so

s1,103.00

Nov

s5,261.95

s3,r.30.20

s343.2s

s679.s0

51,109.00

Dec

565,228.23

534,178.22

59,14s.s1

59,686.s0

s72,2t8.OO

Total

-6.7o/o

20L5

Total

Farebox

Ticket Sales

Pass Sales

BC Bus Passes

Revenue Source

54,7t2.94

s2,4s8.69

s614.2s

s918.oo

5722.0O

Jan

s5,292.47

52,9s6.72

s767.2s

s787.s0

s781.00

Feb

55,499.42

52,943.92

s981.oo

s808.so

s766.oo

Mar

54,722.76

52,e77.Ot

ss08.2s

s490.s0

s747.00

Apr

55,561.47

53,600.47

5634.00

s4s8.oo

s829.oo

May

s6,579.66

s3,709.66

s913.00

s1,00L.00

s9s6.00

Jun

57,t23.47

s4,1"ss.16

5r,o44.7s

s981.so

se42.oo

Jul

56,18s.ss

s3,s27.20

s247.2s

sr.,430.s0

s981.00

Aug

55,724.35

S3,078.1,0

s803.7s

s896.so

s946.oo

sep

55,213.60

52,722.L0

S44i..oo

s1,11r..s0

s939.00

Oct

55,210.52

s2,488.O2

s442.OO

5r,,341_.s0

s939.oo

Nov

54,t0z.64

52,37O.64

s331.s0

s417.s0

s983.oo

Dec

s65,929.19

s36,987.69

57,728.00

s10,682.50s10,531.00

Total

-2.3o/o

14/06/2OL7

Prepared by: LPS:\TRANSIT\Reports and Statistics\Ridership Reports-MWTO\Revenue-Ridership Trends

22

Volunteer Transportation Network and Handy DART2017 Trip Summary

Int w/ VTN Lift Req NotesT C T C T C T C T C T C AM PM AM PM

January 14 30 2 3 3 5 5 2 10 1 1 3 11 0 0 2 6 2 3 2 2February 17 28 4 6 6 5 5 3 6 1 1 4 10 0 0 0 4 0 4 0 1March 22 35 3 8 19 10 10 1 5 0 0 1 1 0 0 5 6 1 3 0 0April 7 20 2 1 1 4 7 1 5 0 0 1 7 0 0 0 3 2 2 0 0May 16 38 2 7 17 6 6 1 5 0 0 2 8 2 2 0 3 1 2 0 0JuneJulyAugustSeptemberOctoberNovemberDecemberTOTAL 76 151 13 25 46 30 33 8 31 2 2 11 37 2 2 7 0 22 6 14 2 3 0Month 5Projected 182 362 31 60 110 72 79 19 74 5 5 26 89 5 5 17 0 53 14 34 5 7 0Change -49% -20% 16% -67% -43% -43% -45% 60% 69% 60% 60% 164% 10% 0% 0% -69% 0% 560% -28% 24% 0% 80% 0%

Month Total TripsTotal

ClientsLift Van

Community - Trips (T) /Clients (C_)Port McNeill

Bus Lift Req

NotesHandyDART

Port Hardy Port McNeill Alert Bay Malcolm Island Woss Fort Rupert Port HardyInt w/ Transit

23

IOTAL TONNAGE MANAGED AT 7 MILE LANDFILL 30.9%

MONIH 5

1822.3%

84.gyo

953.6%

100

to

0.00

54.12

UP

77.02

800,95

185 100

PROJECTION31 (2017t May31,2017

FOR REMEDIATION 1922

AL IMPORTEÐ FILL

FOR DIRECT DEPOSIT

MATERIALS: ADDITIONAL TO- TONNES

PROJECTIONPRO-RATED

FROM ACTUALS

MATERIALS DIVERTED FROM THE LANDFILL. TONNES

TOTAL AMOUNT OF MATERIAL DIVERTED AT THEACTIVE LANDFILL FACE 7,92

OUTBOUND METAL O,OO

SALVAGED MATERIALS O,OO

CREOSOTE LOGS O,OO

PAPERiWAX CARDBOARD. COMPOSTABLE O.OO

I/VOODWASIÊ FORCHIPPINGAT$25ITONNE 160,I5

COIV1POSTABLE MATERIALS 220,15

RECYCLED MATERIALS 3,06

ASPHALT SHINGLES 19.76

MIVBC MATERIAL 30,25

TOTAL DIVERTED 39f.28

48.46

0.00

0.00

0.00

3.64

275.48

672.34

26.37

54.93

130.62

1211.83

116

0

0

0

9

661

1614

03

132

ótJ

,rosr4o

500

150

5

250

500

'1 100

700

75

300

3s85.00

-76.70k

-100.0%

-100.0%

-100.00/o

-96.5%

32.20k

46.70/o

-g1.oo

75.gyo

4.50k

-18.9%

1%

06/o

oø/o

oa/.

0a

7ak

170

1%

1a/

&300/"

31 (2017)

628.42

43.28

7.20

0.00

1.12

680.0r

0.00

7.39

0.53

0.00

May 31 ,2017

2726.47

148.94

30.71

0.00

2.71

2906.82

0.00

41.51

6.61

0.34

6544

357

74

0

6.49

6981.r7

0

100

16

1

7000

464

136

100

100

7800.00

50

200

50

2S0

-93.50/"

STREAÀ,ll

00/.

10/o

la/o

oo

AL AMOUNT ACTUALLY LANDFILLED

DIVERTED AT LANDFILL FACE

ENERAL REFUSE FROM BELLA BELLA

LANDFILL

DIVÊRTED AT LANDFILL FACE

2017 UP1 to l\¡ayPROJECTION

ANNUAL

AI\4OUNT SENT TO ACTIVE LANDFILL FACE

AT LANDFILL FACEAND STEWARDSHIP MATERIALS

fONNAGE)FEE EXEMPT PUBLJC CLEANUP (,VOTÁCCOUNTËÐ IN

RDMWMAÍERIAL LANDFILLED FRO¡/ OUTSIDE OF

ENERAL REFUSE FROIV KLEMTU

MATERIALS MANAGED IN THE LANDFILL- TONNES

LANDFILL FACEAL AMOUNT OF MATERIAT DIVERTED AT THE

MATÊRIALS DIVERTED AT LANDFILL

-6.50

-23.0øh

-45.80/o

670/ó

40/"

10/"

0o/6

oo/o

ANNUALPROJECTION

-100.0%

-50.20/o

-68.3%

-99.6%

-7 6.76/0

7 LANDFILL MONTHLY TONNAGE SUMMARY FOR 2017PROJECTIONS NOT SEASONILY Monthly Cummulat¡ve

Ca¡dboard

Glossy

Mlxod

Newsprint

o¡t

Batteries

Tlrês

Palnt

Plastlc

Electron¡cs

Appllances

r Product Care

Pap€r to Plt

Warsoiled Cardboard

Rêfundablê Contalners

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

3.06

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

13.08

0.00

0.00

0.00

0.00

3.64

0.00

0.00

MlilBC Curbslde & Mult¡Fam¡ly

ill¡iBC Glâss

MirBC Styroloam Whlte

MiIBC Styrcfoam Colour

MilBC Pbstlc F¡lm

FIBER PACKAGING

MMBC MATERIALS

13.58

1.07

0.22

0.04

1.11

't2.11

2.12

& PRINTED PÆERMi,lBC PLASIIC & METAL

PACKAGING

64.38

4.33

0.84

0.26

2.29

37.89

8.38

24