Cipd Talk March 2012 97 2003 Format

Jean Kelly

Bullying and HarassmentCIPD Surrey and North

Hampshire Branch

24th April 2012

www.jeankellyconsultancy.co.uk

Defining Harassment and Bullying


What Harassment and Bullying have in common


• Unwanted

• One off / repeated

• Bad effect

• Abuse of power


• Disrespectful

• Unreasonable behaviour

• Offensive and demeaning behaviour

• Intention is not the point


Harassment is DISCRIMINATION because of the 7 protected characteristics•Age•Disability •Gender reassignment•Race •Religion or belief•Sex•Sexual orientation


Bullying is mean behaviour to one or more people


Who has the POWER in an organisation that they could abuse?

Who could be vulnerable and likely to feel harassed or bullied?


How much do Harassment

and Bullying cost an

organisation?


Conflict Calculator•Input the number of HR staff, senior management and colleagues involved.•Add in how many days/weeks people have been involved in this conflict. The Conflict Calculator estimates that people waste at least a quarter of their working time when involved in disputes.•Add in time spent on sick leave because of the conflict.•Then add costs of a formal investigation and staff time lost.•Add in lawyers’ time if the complainant goes to an ET, plus staff time preparing and attending an ET.


And after all this expense, you are likely to still have parties in conflict. Nothing is resolved! Informal resolution is by far the best – a nip in the bud approach saves time and money!


A checklist to determine whether Bullying or Harassment has taken place?• Is there evidence of harassment/discrimination? Was that person

singled out because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation?

• Is there evidence of bullying behaviour?

• Was the behaviour unwanted and had they told the person concerned?

• Was it unreasonable for the person to be treated this way?

• What effect/detriment was there?

• Was there any evidence of abuse of power or disrespectful behaviour?

• What was the intention of the perpetrator?

Bearing the above in mind, what finding will you make?


Defusing Workplace Conflict in a BOX!

All the resources you need to defuse workplace conflict

– both formally and informally.In one box! Or a virtual box!

Put in DWCB-POST-OFFER99 to get your box for special price £99

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For your copy of our FREE Conflict Calculator

go to:

www.peoplemanagementmadeeasy.com


Documents

Cipd Talk March 2012 97 2003 Format