CIMSCIMSCharger Information Charger Information Management SystemManagement System

Presented By:

Clean Fuel Connection Inc.

Prosum Technology Consulting

AgendaAgenda Issues Identified by Infrastructure Working

Group Stakeholders Potential Solution – Charger Information

Management System (CIMS)– Issues faced by automakers, public policy

makers, charger manufacturers and distributors in finding maintaining infrastructure information

– Development of CIMS as a Solution– Capabilities of CIMS - System Demonstration

Recommendations

BackgroundBackground Infrastructure Needs Assessment Issues Identified by

Infrastructure Stakeholder Working Group:– Identify existing charger and vehicle population

- inductive and conductive- small paddle and large paddle- public and private

– Match infrastructure needs to projected vehicles- maintain inductive infrastructure as long as cars on the road- convert additional large paddle chargers to small paddle if

needed for small paddle vehicles- add conductive chargers to inductive only sites- convert inductive chargers to conductive- repair chargers (particularly out of warranty)- add public chargers where needed by drivers- develop sustainable maintenance and repair program

- Find funding sources

Problems with Current Situation Identified by Needs Problems with Current Situation Identified by Needs

Assessment Sub-CommitteeAssessment Sub-Committee Lack of real-time accurate information about chargers:

– For drivers - Location information

- address/charger type/charger quantity/access/ directions/site contact- Operational Status- Availability—in use? ICE’d?

– For site owners- Usage (for site owners)- Electricity Cost- Operational Status, Warranty Status

- For OEMs Accurate information on locations and types of chargers

– For Manufacturers Warranty information Charger history, Location history Charger site contacts

- For Public Policy Makers Gaps in charger infrastructure Strategically plan and design future infrastructure

Problems with Current Situation Identified Problems with Current Situation Identified by Needs Assessment Sub-Committeeby Needs Assessment Sub-Committee

No system in place to obtain and maintain accurate information on chargers—information quickly becomes obsolete

Information gathering process is labor intensive– Inventories, locations, and status manually recorded and maintained on excel

files/spreadsheets– Information is never readily available from any source– Inconsistent information on various websites

No communication with public charger site owners– No continuity for charger maintenance, service, or modifications– Dependent on users to report information – users discover charger inoperable

when they need to use it No ongoing communication with Fleets (I.e.

SCE/LADWP/SMUD//Military) who maintain their own internal infrastructure

– No process to acquire updated information on installations, service, or public access sites

No feedback loop on charger service and failure data with manufacturer or service provider

– Trend analysis – Product improvements– Retrofit campaigns

Previous Efforts—Edison EVPrevious Efforts—Edison EV No database, each customer estimate was a

unique Excel file

Charger serial numbers and locations kept in Excel spreadsheet, not consistently updated– Updates very labor intensive, had to visit site to collect

charger S/N

No customer data base for analysis of costs, trends, notifications, infrastructure planning, etc.

Unable to identify locations for self installed chargers Unable to easily update public charging lists Unable to manage service parts inventories with

service contractors Difficult to provide real time information on out-of-

service chargers and locations Difficult to respond to simple data requests – how

many public chargers, fleet chargers, residential chargers, average installation costs, etc.

Unable to track warranty status Unable to identify customers entitled to special

campaign incentives, discounts, etc.

Previous Efforts—Edison EVPrevious Efforts—Edison EV

Lessons LearnedLessons Learned

from Edison EV Experiencefrom Edison EV Experience The infrastructure process is fragmented and

needs to be connected– Manufacturer, distributor, service provider,

user, owner

Sustainability of the infrastructure requires continuous communication – real time feedback

Need a solution that allows continuous update of information for all stakeholders in the normal course of business

Development of CIMSDevelopment of CIMS Problem carried over to SMUD and CFCI

GMATV consults with Prosum– Conducted process analysis with SMUD/CFCI– Main problem was fragmented data flow – no

connectivity, delayed communication, no data control

Analysis ResultsAnalysis Results Need for a common database system

– consistent, efficient data collection– establish accountability and control of the workflow

management process

Make user data an output of the infrastructure management data– installation location data, service status, notifications

Integrate user feedback (EV owners, Fleets, Public Site owners)– via website / Internet– prescribed data forms

CIMSCIMS BackgroundBackground

GM and Southern Company were developing similar database systems – same problem, similar solution paths– ability to track charger location, history, & repair

records– a tool for analysis

Prosum purchased Southern Company’s system and expanded it to be GM’s charger database

CIMS: Workflow ManagementCIMS: Workflow Management SystemSystem

Operational DataSales / Installation / Warranty / Service

Manufacturer Distributor Service Provider

GMATV CFCI AER

User DataLocation / Mapping / Status

InternetWeb Site Users

MagneCharge

CIMSCentral

Database

Web BasedFront End

Southern Company

Web BasedFront End

Web BasedFront End

Web BasedFront End

Web BasedFront End

EV1 Owners

Abilities of CIMSAbilities of CIMS Real-time data feeds from distributors and

service providers to a centralized database

Always up-to-date: eliminate need for ad hoc data discovery, merging and updates

Maintains full history of sites

Ability to provide email or pager notification to service providers

Abilities of CIMSAbilities of CIMS Track chargers / fueling station locations,

technology, manufacturer, warranty, etc

Can query database to create standard reports or one-time reports for infrastructure management

Provides low-maintenance data feed to online charger location and trip planning tools

Abilities of CIMSAbilities of CIMS Can be extended to support other user

information services:

– information web sites

– handheld and wireless devices

– vehicle navigation systems and on-board services, e.g. Onstar

System Data FlowSystem Data Flow

CIMSCIMSChargerManufacturers

ChargerManufacturers

Locator Web Site

DistributorsDistributors

Handheld Devices

Vehicle Nav Systems

Onstar

Locator Info

Public AgenciesPublic AgenciesReporting

Reporting, warranty tracking

Install & Service

Info

Front EndFront EndCIMSCIMS

DistributorsDistributors

Front EndFront EndCIMSCIMS

DistributorsDistributors

Back EndBack End CIMSCIMSChargerManufacturers

ChargerManufacturers

Back EndBack End CIMSCIMSChargerManufacturers

ChargerManufacturers

Back EndBack End CIMSCIMSChargerManufacturers

ChargerManufacturers

Web MappingWeb Mapping

CIMSCIMS

Web MappingWeb Mapping

CIMSCIMS

CIMSCIMS

CIMS SolutionCIMS SolutionWhat Does It Mean To You?What Does It Mean To You?

Provides the ability to connect, communicate, and control through a

Workflow Management System

CIMS Vision: CIMS Vision: Shared Workflow Management SystemShared Workflow Management System

Operational DataSales / Installation / Warranty / Service

GMATVGMATV CFCICFCI AERAER

Manufacturer Distributor Service Provider

User DataLocation / Mapping / Status

MagneChargeMagneCharge

InternetWeb Sites

UsersConsumer / Fleet

CIMSCentral

Database

Southern CompanySouthern Company

EV1 OwnersEV1 Owners

EVIEVI

AVCONAVCON

TAL / TICOTAL / TICO

CARB, AQMD, CECCARB, AQMD, CECReports

EV1 ClubEV1 Club

CalstartCalstart

NRELNREL

SCESCE

LADWPLADWP

MunicipalitiesMunicipalities

Sample Outputs of CIMSSample Outputs of CIMS Ongoing updates to public charging websites

– Changes to charging locations– Broken or repaired chargers

Analysis of small paddle and large paddle inductive locations

– Develop list of sites to be converted Analysis of sites with inductive charging only

– Develop list of sites to add conductive Analysis of areas that need charging infrastructure

– Develop priority list for new charging infrastructure Development of charger maintenance and repair program

– Chargers out of warranty– Failure rates– Problematic locations

RecommendationsRecommendations Use CIMS as the tool to

– Collect charger information statewide– Connect all the infrastructure stakeholders– Provide ongoing updates to a database

Assess scope of work for system implementation – Coordinate needs of all stakeholders so that correct information is gathered– Complete collection and validation of charger information statewide

GM info complete, need conductive and TICO (small paddle) charger data– Develop links between stakeholders so that each can feed updates into the

database and receive updates back– Develop reports so that required information is fed directly to each

stakeholder in appropriate format for their application i.e. would provide updates that could incorporated into Clean Car maps or EV1

Club website without re-entering data– Maintenance of database – server, backup, security

RecommendationsRecommendations

Develop funding requirements

Establish plan to be self-sustaining in 3 years– Impute system maintenance cost into out-of-warranty service contracts– Fee for specific reports or queries

EndEnd