C l i n i c 6 bComplementary

Integrat ive Med ic ine

Putting patients first has

always been our priority

at Tan Tock Seng Hospital.

Wel c om e

We value our patients most

Today, we are one of the largest multi-

disciplinary hospitals in Singapore.

We are committed to continuing our

founder’s legacy of compassion and care

for the people. At our hospital, we strive

to create an environment for holistic

healing.

Bringing together our best clinical

skills, a team-based approach, relevant

technologies and patient-centred

philosophy, we make every effort to

serve, care, heal and comfort our patients.

1. EVIDENCE CARE The work of improving patient care never ceases. We care by delivering best care practices to you, and continuously enhancing your care management plans.

2. DESTINATION CAREWe care by addressing your health concerns and treating your conditions within the best possible timeframe. Knowing that time is precious to you, we have now integrated our support services to ensure that patient care is delivered seamlessly within a single location.

• Automated Queue System We have now incorporated your pre-

planned treatment itinerary as part of the queue ticket. With this new technology, your entire journey within the clinic is now represented by just a single queue number.

Self-registration kiosks are available onsite to help speed up the registration process for all repeat visit patients.

• Payment The payment process has been streamlined

to reduce waiting time. Registration and payment are now consolidated in a single counter. You will also have the option of wireless payment.

BETTER CARE and GREATER

EFFICIENCY

INITIATIVES FOR

3. TEAM CAREWe care by working as a team to provide a one-stop healthcare experience to listen, treat and care for you.

4. PERSONAlISED CAREWe care by being exceptional in everything we do for you, from going the extra mile to providing care that comes from our hearts.

• Appointment Hotline As part of our service enhancement

efforts, we have provided a one-stop appointment hotline. Our patient service associate team is committed to going the extra mile and delivering personalised care from the heart.

• Care Coordinators Care Coordinators are on hand to

chaperone you within the clinic and hospital.

Putting you as our first priority has always been the hallmark of our quality improvement journey.

Your feedback will help us serve you better as we work towards providing quality care for you and your family. We welcome you to pick up the feedback forms from any of our clinics.

We Value Your Feedback

Traditional Chinese Medicine (TCM) Based Therapies:• Holistic Assessment based on TCM

• Acupuncture

• Cupping

• Moxibustion

• TCM Massage – Tui Na

• Dietary Medicine

Western Based Therapies:• Medical Acupuncture

• Physiotherapy for treatment of knee, back, neck and shoulder pain

• Functional Assessment for pain, loss of function and fatigue evaluation

• Laser Acupuncture

Providing quality care and services to our patients is our utmost commitment.

SERVICES

ClINIC 2B

Gastroenterology and HepatologyGeneral SurgeryUrology

ClINIC 4B

Diabetes and EndocrineGeneral MedicineHaematologyInfectious DiseasePain ManagementPsychological MedicineRenal MedicineRespiratory and Critical Care Medicine

ClINIC 5B

Centre for Advanced Rehabilitation Therapeutics (CART)

ClINIC 6B

Complementary Integrative MedicineDental

WEllNESS SERVICES

Health Enrichment CentreCorporate and Individual Screening Programmes

Travellers’ Health & Vaccination Clinic Travel Health ServicesHealth Vaccinations

For a full listing of our services, please visit www.ttsh.com.sg

ClINIC B1B

Orthopaedic SurgeryRheumatology, Allergy and Immunology

PR-BDU-ED-NOV-12-2K

Clinic 6B - Complementary Integrative MedicineLevel 6, TTSH Medical CentreTan Tock Seng Hospital

CLINIC OPERATION HOURSMonday, Wednesday & Friday* : 8.00am – 8.30pmTuesday, Thursday & Saturday* : 8.00am – 5.00pm Sunday and Public Holiday : Closed* Surcharge applies for Monday, Wednesday and Friday (for appointments from 5.00pm - 8.30pm) and Saturday (for appointments from 2.00pm - 5.00pm)

ENQUIRY AND APPOINTMENTTel : (65) 6889 4628Email : Clinic6B@ttsh.com.sg Fax : (65) 6889 4605

TAN TOCk SENg HOSPITAL 11 Jalan Tan Tock Seng Singapore 308433 (Nearest MRT Station: Novena)

Website : www.ttsh.com.sg

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