CUSTOMER IDENTITY MANAGEMENT TODAY-SECURE, FAST AND UNMATCHED

WHAT WE DO

cidaas is a Customer Identity and Access Management (CIAM) system that focuses on the unique identification of people in the virtual world (portals, apps, IoT devices rep-resenting a person) as well as in the real world (access to buildings/branches as well as access to machines). While most other products dealing with identity management are based in North America, cidaas is a German product and is hosted in Germany and Europe.

HOW WE DO IT

cidaas offers a high security standard primarily through the secure interface authentication by using the OAuth2 and OpenID Connect standards. In addition, cidaas offers intelligent multi-factor authen-tication with biometric factors, an EU-GDPR compliant digital consent management, a white- labelled Authenticator App with SDKs for IoT devices, 24x7 support, scalabil-ity in the Cloud and much more.

WITH CIDAAS YOU UNDERSTAND THE NEEDS OF YOUR OMNICHANNEL CUSTOMERS

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Social Login

Progressive Profiling

real time marketing

real world identification

Customer registers with a familiar

account

Click n’ collect – Passwordless authentication with biometric

factors

Smart Authentication

Higher conversion rates through targeted

marketing in real time

Single Sign on

Linking of digital and real world identities through Beacons,

NFC,....

One identity across all channels

Unique shopping experience without having to fill lengthy

forms

Manage Consents

GDPR-compliant : Review and update

preferences

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CIDAASFOR RETAILERS

FACTS - TECHNOLOGY:

Micro-Service-Architecture

Implementation of identity standards OpenID Connect und OAuth2

More security counts...Cloud Service of cidaas hosted in German data centers supervised by WidasCloud (pro-prietary data center)

Compliance with the EU-GDPR Regulation

secure API interfaces

ISO 9001:2015; ISO 27001:2013 certifications;

OpenID Connect certified

...Individuality too

Use company-owned apps in the cloud - integration time +/- 30 minutes (+test time)

FACTS - MARKETING

Real-World-Identification Linking of real and digital identities: through Beacons, NFC,...

Real-Time MarketingCapturing customer behaviour in real time: digitally and also in front of as well as around stationary retail stores

time- and location-relevant campaigns: Identifying and segmenting customers

higher conversion rates through personalized attention

modern and comprehensive multi-factorAuthentication with biometric factors such as face, voice, fingerprint,....

Click & Collect - Collection through biometric authentication

EU-GDPR-compliant consent management

FACTS – BUSINESS:

Customer Identity as a Service - out-of-the-box

Highest security and precision OpenID Connect certified

Easy integration into software such as CRM, ERP or other services

absolute data sovereignty for the cidaas customer

White Label Solution - customizable to suit your CI

Owner and author of cidaas: the independent company, Widas ID GmbH

creating your own custom registration and login experience

progressive user profile creation

User comfort across all channels - with passwordless, biometric authentication, SSO and Social Login

Provision to create personalized user profiles with self-services