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The Journey to Effective Leadership: skills and resources to support the veteran and emerging
leaderChristy Chambers, EdD
CEC President
Teachers Administrators Related Services Support Personnel Parents Students Policy Makers Others
Who’s here?
Identify◦ principles of effective leadership◦ research-based leadership behaviors
Provide◦ team building strategies & resources◦ leadership development strategies & resources ◦ leadership skill development templates
Objectives
How do you define leadership?
Knowledge RespectAction oriented ConfidenceHeart Has followersCommunicationVisionaryInfluence ManagerSupportive TransformationalListener FacilitatorAccessible Shares leadershipHumor EncouragerTakes risks Role ModelGets things done and more……….
How do you define leadership?
Mission and vision
Skilled facilitation
Roles and responsibilities
Formal and informal leaders
Evidence Based Leadership Practices
Shared leadership
Systems thinking
Appreciative inquiry
Leadership v. management
Evidence Based Leadership Practices
Self assessmentsLeadership behaviors
ChecklistsExperiences
How good are you at this?
position and title?
responsibilities and job functions?
influence?
intelligence?
past contributions?
How do we identify leaders?
Can we lead others before we are leaders in our own
lives?
Can/Should Everyone Be a Leader?
Current
Reflect values and goals
Easily communicated
Known by all stakeholders
Mission and Vision
Implement the basics
Utilize process tools
Utilize problem-solving models
Promote collaborative environments
Skilled Facilitation
I effectively implement the basics of facilitation by … Preparing the room Beginning with an overview Identifying expectations Defining the problem Establishing criteria for evaluating solutions Identifying the root causes Generating alternative solutions Evaluating alternative solutions Selecting the best solution Developing an action plan Implementing evaluation plan Evaluating plan effectiveness Concluding and summarizing the meeting
I demonstrate knowledge of process tools & effectively use them by …
I promote collaborative environments to move shared work forward by …
Skilled Facilitation ChecklistHow often do you exhibit these behaviors?
Always / Sometimes / Must Begin
Essential skills of your role
Strong working relationships-get to know principals personally and professionally
Consistent collaboration time
All staff professional development
Roles and Responsibilities
Recognize formal and informal thought leaders
Utilize formal and informal thought leaders
Set aside personal needs
Authority
Enable, Challenge, Model, Inspire & Encourage
Develop relationships with all stakeholders
Lead with head, heart and hands
Recognize and utilize shared leadership
Shared Leadership
Use systems thinking as framework to solve problems
◦ Analyze issues
then
◦ Focus on relationships to solve them!
◦
Systems Thinking
Today’s problems come from yesterday’s solutions
The easy way out usually leads back in The cure can be worse than the disease Faster is slower Small changes can produce big results
Take a risk!
Systems Thinking
Recognize importance of decision making
Value appreciative inquiry
Emphasize collaboration over advocacy
Emphasize what’s already working
Emphasize successes to promote shared image of future
Advocacy and Inquiry
limitations of transactional behaviors
value of transactional leadership-get it done!
transformational leadership as goal
Transformational Leadership
Philosophy of change
Unity and shared purpose focus
Commitment of followers
Foundation of meaningful change
Personal power, values, morals and ethics
Transformational Leadership
Achieving mission and vision emphasis
Redesign jobs for meaning and challenge
Personal development and counseling
Transformational Leadership
What’s more important?Developing and implementing effective:
◦Management knowledge and skills
◦Leadership knowledge and skills
◦Equally important
Leadership & Management
Do we get caught up in…
maintaining rather than …accepting reality rather than …
administering …copying …
focusing on structure …relying on control ….short-range view …
asking how and when … the bottom line …
accepting the status quo …being a classic good soldier …
doing things right …
Bennis & Goldsmith-Learning to Lead
Managers v Leaders
Do we get caught up in management?
How do we make leadership a priority?
How do we engage in spirited leadership?
Managers and Leaders
Characteristics - leaders & managers
Who am I working with?
What does my school/setting promote?
How do I spend my time?
Managers & Leaders
Encourage the heart Model the way Inspire a shared vision Enable others to act Challenge the process
Kouzes, James M. and Posner, Barry Z., The Leadership Challenge
360° tool
Doing things right versus doing the right things.
How do we use team meetings?
Do we model, enable, inspire, challenge, and encourage?
Investing in Development
Thoughts? Reactions?
Worksheet for forming a team
Team time out-How are we doing?
Working through a disagreement tool
Adapted from Leading Teams, Harvard Business Press
Tools
Leading with Heart in Times of Cardiac Arrest workbook: with problem solving scenarios
LPI: Leadership Practices Inventory
Checklist of effective leadership behaviors
Leadership concept discussions
More Tools
team purpose expected activities intended outcomes available resources anticipated constraints required skills projected team members extent of authority timeline
Forming a Team : considerations
Aspect/Discussion Rating 1 2 3 4 5
Comments/Example
Goals/purpose
Meetings
Ground rules
Communication
Leadership (delegated or rotated?)
Workload/distribution
Commitment level
Availability of resources
Decision making
Respect for differences/diversity
Management of conflict
Level of participation/inclusion
Team time out-How are we doing?
Comments:
The most significant challenge we face as a team is …
Our greatest strength as a team is …
One thing I would not like to see the team do is ..
Team time out-How are we doing?
Describe the disagreement
Diagnose the disagreement: Who/What/Why◦ Team member-What’s at stake for him/her?
What’s at stake for you?
What setting will you use?
Scripting◦ What you plan to say/How others may respond
Generating solutions◦ Solutions/How solution adds value
Try to find win-win◦ Remind everyone we are on the same team!
Working through disagreement: How to get “unstuck”
Checklist evaluating you as team leader
Checklist assessing your team’s goals
Team contact information
Role clarification worksheet
Promoting team interdependence
Leading Teams, Harvard Business Press
More Tools
An activity for teams:Create scenarios and identify:
◦the players◦the conflict◦alternative solutions from multiple perspectives
Problem Solving Scenarios
Your Organization’s Culture-Compliance or Commitment?
How to Identify and Articulate Your Values Is Personal Achievement Replacing Healthy Relationships?
Two Huge Benefits of Collaboration Leadership from the Viewpoint of Followers Okay, Director-Where Do I Focus the Spotlight? Dennis Hooper www.buildingfutureleaders.com
Nutrition for the Heart: leadership concept discussions
◦ Transformational leadership◦ Advocacy and inquiry◦ Skilled facilitation◦ Systems thinking◦ Leadership and management◦ Shared leadership practices◦ Roles and relationships◦ Formal and informal authority
The Journey to Effective Leadership/Chambers
Effective leadership practices/checklists
Action Step
Criteria
Timeline
Deliverables
Persons Responsible
Resources
Status
Action Planning Template
Competency Goal Action with deliverables
Timeline Criteria Responsible persons
Status
Utilizes appreciative inquiry to make decisions and promote collaboration
Utilize AI developing plan to reduce dropout rate
Identify facts
Recognize multi perspectives in plan
Use expertise of stakeholders
Plan consensus
Team survey 90% satisfaction w/process
Reduced dropout rate 4%
Leadership Behavior Implementation EXAMPLE
Welcome to Christy’s Kitchen
The “Iron Chef-type activity
How to use games for training
Team score sheet
Reflection
Christy’s Kitchen
What was your initial reaction… How do you feel now at the conclusion of … What was the most significant challenge to
you,(your team, if different)… How well did you (your team) meet this
challenge…
Include Reflection in Everything You Do
Do you think this activity relates to team development and if so, how?
Is there a “takeaway” for carryover to your work environment?
What did you like best… What did you like least and how would you
change the activity…
Reflection continued
Bennis, Warren and Goldsmith, Joan, Learning to Lead
Cottrell, David and Layton, Mark C., Listen Up! Customer Service
Covey, Stephen R., The 8th Habit
Covey, Stephen R., Stories of the Courage to Teach: Honoring the Teacher’s Heart
Gluckman, Sandy, Ph.D., Who’s in the Driver’s Seat? Using Spirit to Lead Successfully
Bibliography: recommended reading
Greive, Bradley Trevor, The Book for People Who Do Too Much
Harvard Business School, Leading Teams, Harvard Business School Publishing
Krempl, Stephen F., Leadership ER – A Health Checkup for You and Your Team
Novak, Christopher, Conquering Adversity – Six Strategies to Move You and Your Team Through Tough Times
Kouzes, James M. and Posner, Barry Z., The Leadership Challenge
Bibliography: recommended reading
www.buildingfutureleaders.com, Dennis Hooper, Leadership Coach: sign up for regular leadership concept emails-interactive
www.leaderswithheart.com, Christy A. Chambers, Beyond the Box, LLC. Resources and activities
SmartBrief on Leadership: [email protected]
Recommended Websites
Thoughts? Reactions?
head• knowledge• skills
hands• doer• followers
heart• caring• collaborator
Being the best we can be!
Christy Chambers, Ed.D.Beyond the Box, LLC
[email protected] (O)815-425-2758 (F)
www.leaderswithheart.com
Contact info: