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CHRISTINE L. ANDERSONBUILDER OF BUSINESSES
Richmond, VA
PROFESSIONAL PROFILERegional Sales Director with expertise across diverse insurance markets with private and government organizations. Builds leading sales teams with a proven record in consistently exceeding sales quotas. Forges new and existing relationships by illustrating value and benefits in products and services. Designs, creates and articulates effective sales presentations and techniques by translating complex information for clientele and sophisticated analytical skills. Known as a visionary who unifies colleagues and clients towards shared outcomes. Utilizes cognitive skill of associating and the behavioral skills of observing, questioning, and networking.
KNOWLEDGE AREAS Sales Strategy, SWOT Analysis RFP Development Microsoft Office Qlikview, SharePoint and SAS Recruitment and Training
Project Management GSA and ASA Contracts
Medicare and Medicaid Certified
PROFESSIONAL DEVELOPMENTUNITED HEALTH CARE – Minneapolis, MNRegional Sales Director 2013 - 2014
Engaged national marketing associations and brokers’ channels to sell United Health Care portfolio of Medicare products. Achieved assigned sales/membership growth targets through MidAtlantic territories.
Hemsley Innovation Award – Real-time claim process and systems integration Traveled across the country to successfully and clearly communicate the mission, goals and culture of
United Healthcare to several hundred independent agents and their up line of national and regional marketing associations. Created and implemented strategies for assigned region. Recruited, selected and trained agents on Medicare products. Ensuring all agents selling United Healthcare Insurance plans are qualified and conduct their business according to all federal and state statutory and regulatory requirements, CMS guidelines and STARS programs
Agent Manager 2009 - 2013 Managed broker activities, leads and territories to ensure effective and efficient coordination across the
regions. Produced national leading agents from original hire. Awarded for exceeding company sales targets, by personally creating a marketing and business plan
that drove sales increase by 65%. Awarded for exceeding company goals in sales by 400% in a year. Trained and Recruited agents to be recognized for sales as top 1% and top 5% nationally. Identified and developed relationships with individuals and organizations that influence the buying
behavior of target consumers. (e.g. providers, regulators, faith based organizations, senior communities and associations).
Achieved competitive trends and proactively position products and value proposition to remain competitive, by understanding the strengths and weaknesses of each organization and how it impacts the marketplace.
Uncovered market niches and pursues growth opportunities. Trained and certified in Medicaid, Medicare Advantage, Medicare Supplement and PDP products, CMS
guidelines, and MIPPA regulations. Coached and managed staff to achieve quantitative and qualitative performance targets. Use data and
insights and coached for optimal performance. Monitored sales results, trends and key performance indicators and held agents accountable for
achieving targets. Conducted review of sales results, performance, and provided feedback on opportunities for improvement.
AETNA -Hartford, CT Account Executive 2007 - 2009
Exceeded sales/membership growth targets throughout assigned territories. Educated in formal and on-the-job training and ensured accurate understanding of company products,
compliance, policies, sales processes, brand and value add proposition messages and sales systems. Ensured agents adhered to sales and marketing guidelines, professional code of conduct associated
with Medicare regulations, partner expectations and company policies and procedures.
AETNA/BROADSPIRE (Insurance Division)Account Manager 2003 - 2007
Discovered and recovered $10.6 million in disaster recovery. Lead on project management team of company department heads and insurance company
representatives, national brokers, forensic accountant, attorneys and adjuster. CEO and company recognition for project management, strong analytical research, technical and legal
understanding of commercial insurance policies, persuasion and doggedness. Serviced and sold to national accounts (commercial and union). Life and health benefits, DDS, H.S.A.,
consumer directed healthcare, disability, FMLA, and WC. Worked within risk management personal and commercial lines.
Conducted gap analysis of customer needs against products and services portfolio. Trained staff to sell effectively and developed winning marketing strategies for Florida territory.
Assessed customer product portfolio to identify cross-sell opportunities.
EDUCATION Cleveland State University, Cleveland, Ohio - Bachelor of Science
PROFESSIONAL DEVELOPMENT AND AFFILIATIONSBroward Community College, Plantation, Florida - Business Management ProgramDistributive Education Clubs of America, Delta EpsilonPMI | FEHB | Federal Budget | Microsoft | Business Planning Essentials | CMS National Training Programs | Author | SCORE training | Proof of Concepts
LICENSESHilda Tucker Insurance School, Pompano Beach, Florida220 Property and Casualty Insurance General Lines License Florida, North Carolina, Maryland, and Virginia NPN 517628 215 Life Health and Variable Annuities Florida, North Carolina, Maryland, Virginia, Delaware, DC, Ohio and Tennessee A005955, 517628, 100037408, 738223, 1324203, 3040731, 981386, and 2237509 Common Wealth of Virginia Notary 7552699
CERTIFICATIONS Medicare Certification | CPIA Insurance Designation ASSOCIATION MEMBERSHIPSPast President and Vice President of the Greater Richmond Civitan, National Association of Health Underwriters, (Sparks Plug Award recipient) Chapter Legislative & Committee Chairperson, Association of Insurance Brokers and Agents
