CHRISTIAN PAREDES2059 Homer Ave Bronx, NY 10473

Phone: 718-808-2259 E-Mail: Paredes.christian14@gmail.com

PROFESSIONAL EXPERIENCE

TD BankSenior Customer Service Representative New York, NY May2015 – PresentGenerate sales by establishing new relationships with clients, as well as building on existing ones. Ensuring that clients are meeting all their financial goals through the many products and services that the bank offers. Working with outside partners to go above and beyond what the bank can provide in store to meet client demands and maximize bank sales. Collaborate with branch staff and management to ensure that branch operations are up to date. Assisting clients in any service as it pertains to the their banking relationship with TD Bank.

Lexus of Englewood Sales Consultant Englewood , NJ June 2014-May 2015Collaborate with clients and management to help clients achieve their goals in purchasing a vehicle. Going over client’s personal assets/credit to evaluate total equity available for purchasing their desired vehicle

Bank of America New York, NY February 2011- February2014Personal BankerCollaborated with management to ensure that all bank documentation as well as security codes were in accordance with federal guidelines.Prepared banking center for its quarterly audits, ensured that all customer sensitive information was properly safeguarded to avoid any compliance issues. Trained fellow associates in proper compliance procedures to follow on a daily basis. Collaborated with customers to assess their financial needs and growth opportunities. Responsible for direct sales of personal and financial accounts, loans, and lines of credit.Provided clients with tools, information and benefits to aid them in attaining their financial goals and to guarantee client satisfaction.Prepared and input necessary documentation and paperwork for the sale of products and services.

EDUCATIONMonroe College New Rochelle, New York August 2006- May 2010BS in Business Management Related CourseworkInternational FinanceFundamentals of CommunicationStrategic SalesRetail Marketing

TECHNICAL SKILLSMicrosoft Office Professional Suite (Word, Outlook, Excel)