CURRICULUM VITAE

Christian Lee WardLinkedIn Profile: Click Here

Mobile: +44 (0) 7899 996281E-Mail: chris@clw.me.uk

Oakfields, Soke RoadReading, RG7 2PA

Executive Career SummaryExperienced, results orientated Project Manager / Business Analyst / Test Manager. Analysis and Co-ordination with over 20 years domestic and international experience in financial. Comprehensive and demonstrated knowledge of, and experience in:

Project / Test Management Creation of Business Processes and Procedures

Regulatory / Compliance BA Project and Process Risk Management

BA Front office with a Technical Back office Software Engineering Lifecycles

Web Services Support and Development System Architecture and Design, Configuration Management, Change Control, Testing, Delivery

Outsourcing and Software Subcontract Management IB Front to Back Trade Analysis and Development

Application development background Quality Assurance and Process

Client OverviewEmployer / Client Profile / Area Location

HSBC Volcker Trade Reporting – Reg IT London

Deloitte Consulting SME Transaction Reporting – Consulting London

Barclays Corporate / Capital Project Manager – Corporate / Wealth London

Deutsche Bank Finance Control - Group Finance Reporting London

Barclays Capital Regulatory BA / Test Manager – Front Office- Operations London, Hong Kong

Bank of New York Mellon BA / PM / TM / Corporate Trust Poole, London

JPMorgan Chase BA / PM / Investment Bank and Third Party Administration for TSS Bournemouth, London

Lloyds TSB PM / Group IT / C&G mortgages London

General Electric Programme Manager / Insurance, Manufacturing, Retail

UK, Belgium, Spain, Italy, France, Germany, India

AchievementsHSBC Design and Automation of the Test approach and Regression

pack for Intergration Testing on Production DataDeloitte (Consulting) Design Architech for Deloitte Transaction Reporting offering

Barclays Corporate / Capital 100% delivery of major milestonse to the bank and FCA

Barclays Capital (Front / Middle Office)

Trader Activity Risk Reporting100% deliivery for Front Office Booking System

Automation of FSA Transaction Reporting ReconciliationRoll out of Equities Trading platform for Asia

Bank of New York (BA/PM/TM) 100% delivery record for Corporate Trust Replacement Global Debt Operations

Lloyds TSB (PM) 100% delivery of C&G Mortgage Operataions outsourcing to India

JPMorgan Chase (PM) 100% delivery of Mainframe infrastructure move and CICS upgrades

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Technologies / Asset Classes / Systems FX Cash, FX Derivatives, Commodities (Metals + Physical Oils) , Rates, Equities, Securities Murex, Devon, Openlink, Solar Right Angle, Sophis, Summit, etc Client server and middleware: Sybase, Oracle, SQL Server, MQSeries / Workflow, IBM Websphere,

Java, ASP, VB, VBA, Harvest, Sharepoint Service Operations: Service Level Agreements, Business/Disaster Recovery, Operational Risk

Management, Service Centre, INFOMAN Mircosoft Dynamics, Quality Centre, HP Quality Centre, Desktop tools, MS Office, Test, MS Project,

Business Objects, Mindjet.

Roles PerformedDescription Experience years Concurrent Metrics / Size

Programme Manager 13 10 projects / 250 staff

Project Manager 25 8 projects / 125 staff

Test Management / Business Analysis / Co-ordination 16 6 projects / 500+

(70 sub projects)

Account Manager 3 4 Clients / 20 staff

Quality and Process Consultant 6 8 projects / 200 staff

Developer / Analyst 25 N/A

Career Highlights 25 years experience in large scale Front to Back office systems. SME on Trade Reporting from a regulatory and compliance perspective Central point of contact with third parties for delivery and Operations Broad spectrum of roles from Development through to BA and PM. Liasion with Operations for bespoke replacement products. Architecture Design, Tactical Strategy, Test Analysis and co-ordination for large multi environment

projects. Creation of new processes and procedures defining the bank strategy and document templates Change management / Configuration Management, code versioning across multiple environments. History of successful creation of Project CMM roll out. Client Liaison and implementation of Process Change requests and Defect Management lifecycles. Experienced communicator: excellent written, oral and presentation skills. Self-motivated, pro-active and creative thinker, coupled with excellent team skills.

HSBC GBM - (Jan 2016 – current)Testing Manager for Volcker Trade Reporting – Full Integration Systems testing environment and UAT

Work with the business lines to establish a release cycle and arrange Production Data to support UAT Design and Implement the Test approach for Integration testing and UAT Report desk coverage and completeness to all stakeholders Design and implement the test automation approach for regression and main metric testing Mentor team (onsite and offshore) on functional and testing automation

Deloitte (Consulting) - (Apr 2014 – Dec 2015)SME Lead and design Project Manager for the Consulting arm (Digital Solution Architect)

Work with consulting business executives to extract and articulate requirements for a digital remediation tool for servicing a transaction reporting managed service business for Dodd Frank, EMIR, MIFID 1-2

Execute a vendor selection process with data analytics providers in order identify best match to requirements

Develop functional specifications with Proof of Concept (POC) nominees and support POC build Develop functional specification for non-third party build – “the GUI” Code GUI and ensure correction interface of POC technology

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Design, Build and Test reporting suite Road test integrated Managed Services Reporting Tool with test data where possible Support consulting executives through the business development cycle and support demonstrations as

the IT lead

Barclays Corporate / Capital (Oct 2012 – Mar 2014)PM/TM IRHP remediation project FCA (Project Violet)

Project Manager / Test Manager for Interest Rate Hedging Product (IRHP) mis-sold products (derivatives which are separate to a lending arrangement and are for the purpose of managing interest rate fluctuations, CAPs / Collars / Simple Collars / Structured Collars)

Plan / Manage and Coordinate 500+ staff on major milestones for the bank to meet FCA agreements Design of Tactical Processes and QA/QCC Controls, and migration to Strategic the platform Part of the working group on Policy approach with BBA / FCA / KPMG / Deloitte / Audit Management of 150+ Paralegals (Client Review Teams) Eversheds / TLT Design and preparation of complicated clients that have 1 or more (Novation / Linked Entity / Dissolved

or Both Sophisticated and Non Sophisticated) review of Trade Confirms Managed the banks approach to ID&V for the review clients Detailed work with MO Ops / RSG Ops for Trade Categorization From requirements gathering to UAT test coordination across all business streams interfacing to various

IT departments within the bank, define and mentor business users approach to UAT Training and coordination of KPMG and Deloitte consultants as FCA Observers (Skilled Person)

Deutsche Bank (Nov 2011 – Aug 2012)City (Appold Street) Project Manager and Design Leads for Group Finance Reporting

Lead a group of 5 to establish the best approach to consolidate and report Financial Information Design and build of Group Finance DB reporting tool for €125m+ projects for CTB and RTB Data Architect for Group Finance for the Data flow from SAP to Sharepoint Services Reconcile EssBase P&L

Barclays Capital (Nov 2009 – Nov 2011)Canary Wharf – (Aug 2010 – Nov 2011)PM/TM Front office and Operations Trade reporting, FX Cash, FX Derivatives, Commodities, Rates, Equities, Securities

Providing Trader Activity Risk Reporting architecture design and overall management to enable Dealer Desk Head reporting for front office booking systems (Murex, Devon, Openlink, Solar Right Angle, Sophis, Summit) published globally via Sharepoint as part of a compliance initiative

Project / Test Manage the Operations Dev team to build RAD business tools Stakeholder in the delivery and scheduling of each asset class Daily reporting to Trader Desk heads globally Provide Patterns in Period MIS reporting Design and delivery

Hong Kong – (Mar 2010 – Aug 2010)PMO UAT Front Office Test Manager for Equities (Program Trades) Emerging Markets (Asia).

Detailing the scope and approach for the project Define the Runbook and the Execution using Quality Centre Stakeholder in the defect triage, release management and test cycle strategy Reporting to board level and circulating MI to all areas of the bank Coordination of environments and front / middle office staff for test coverage Delivered ahead of schedule and deployed into Production

Canary Wharf - (Nov 2009 – Mar 2010)Front Office Transaction Reporting, MIFID, Equities (EOD, Intra, OTC), Futures & Options, Testing and Validation of reported trades to the FCA from source systems.

Analysis on Front-to-Back testing automation and process improvement Responsible for performing monthly Front-to-Back testing of FCA Transaction Reporting on a high-

pressured project with tight deadlines. Key member of the team in charge of testing Futures & Options (incorporating Equities, Indexes and Bonds), Cash Equities (EOD, INTRA and OTC).

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Successfully took ownership of developing the process’s workflow, logging and investigating any discrepancies with the Operational Regulatory Control and Front Office Operations teams, writing up comprehensive reports for review and signoff by ORC and senior client management, and identifying and executing improvements to the process as part of a wider process review strategy.

Created complex Access and Excel logic (VBA) to compare data across four different data sources to replace the previous manual ‘eyeballing’ process which presented high operational risk. This has been built into the existing process and adapted to give immediate and accurate results, highlighting issues on an exception-only basis.

Defined a process flow diagram detailing each step to the process, what data we need from each source (and what dependencies these have downstream), and written a thorough procedure guide to detail and enshrine the improvements made to the process.

Barclays (Mar 2008 – Oct 2008)Canary Wharf - (Mar 2008 – Oct 2008)Project Manager (B6 grade) (Distributed Service Migration Programme) Deploying 400 people across 8 Tranches UK wide, working in technology and reporting to the business.

Project planning and requirements gathering for migration of desktop and mail server Business Analysis with 8 team leads and 90 implementation testers and analysts Co-ordinating 400 user rollouts over a 8 week period 100% delivery √

Poole - (Dec 2007 - Mar 2008)Project Manager FRSC (Financial Reporting Service Centre) in Poole, managing a move to a Barclays Std Desktop (BDS+) for 343 people and 110 in-house applications. Business representative for the FRSC to the Programme for delivery.

Project Manager for the business operations Coordination of application Testing via Pilot of 110 apps for std desktop build Coordinating 343 user rollouts over a 2 week period XP, Mainframe, SAP, BIW, Exceed, Exchange server, 110 In-house applications 100% Delivery √

Bank of New York Mellon (Oct 2006 - Dec 2007)Test Manager for a Global Debt Depository fund administration for Corporate Trust, the project was an in house bespoke Java / Sybase application that managed the workflow of the Corporate Trust business in 4 locations in NA and EMEA, administration of 12.6 Trillion dollars of debt. Created the project testing strategy bank wide, utilising QS testing tools, inc environment provisioning to establish a programme of work that supported current test phases. Liaise with Clearstream and Euroclear for technical SWIFT message exchange testing including ECB3 and SWIFT 2007, manage offshore development teams and onshore test resourcesTechnical profile: Quality Centre, Test Director, LoadRunner, M/F, MQ, Unix, Java, Sybase, IE, Access, Harvest, SDLC structured methodology

25 offshore and 20 onshore resource and coordination of 40 Business / DBA’s / Analysts Created the new project Test Strategy and toolset to be used Created the banks Test phase Templates for future projects Test Phase planning and environment requirements considerations Detailed SWIFT message testing with External Clearing banks Devised Global Testing Strategy tools, Quality Centre, Test Director, LoadRunner, WinRunner

Java / Sybase application unit and system testing being offshore and Regression, performance, functional, support the businesses non-functional and UAT.Design and build defect life cycle DB with MI output for daily dashboard

Technical contact with external Clearing banks for SWIFT testing 100% delivery √

Lloyds TSB (April 2006 – Oct 2006)Project Manager for closure of UK operational function in Brighton to an Indian Offshore model for comprising of 240 staff from business unit in Brighton to India (I One and IBM). Project Managed the Infrastructure migration to support 400 users in India for C&G Mortgage division, Citrix server farms, WAN procurement through BT and New building Infrastructure.

Std Waterfall Project planning lifecycle and CMM SQA conformance Analysis of current business operation and tailoring to suite the new environment and culture Liaison of multiple 3rd party companies for office move, logistics and business support Business requirements (Lean process) and feasibility reports Creation of new Business continuity and DR plans Liaise with HR considerations for external staff to adhere to confidentially agreements

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Change Management Risk assessment and reporting SOX compliance 100% Delivery √

JPMorgan Chase (2002- April 2006)Project Manager for US Federal White Paper compliance, Test Manager / Analysis and Co-ordination: JPMorgan, Investor Services, multiple projects in ‘Symphony Programme’ (JPM + Schroders Third Party Administration of Trusts) and MARS (Mainframe Architecture Resiliency Strategy) for Investment BankManagement, Analysis and Co-ordination of a large multi environment, multi platform, large-scale application. Produce planning for cross environment testing, backups, restores, code drops, code bundling, regression testing, multiple code repositories, defect life cycles, change management processes, requests for change, support scenarios for testing. Technical profile: Test Director, PVCS, Rational, UML, M/F, MQ, Unix, Java, Oracle, IE, CICS, ADABAS, Natural, SDLC

Conception of Project lifecycle and phases Test Analysis with Business requirements Test environment provisioning, support and Change management Test Strategy and Risk assessment and reporting Produce processes and procedures in areas missing documentation Swift message flow testing and stub Test co-ordination and resource allocation Configuration of multiple code bases Batch Execution Management Provided measurement metrics to senior management to provide level of confidence in quality of

systems 100% delivery for GTI implementations √

Analysis of Business requirements, planning future phases of testing across multiple environments.

Satyam Computer Services Ltd (2001-02)Client: JPMorgan Chase 2001-02Business Analysis / Project Manager / Design and Offshore Development Co-ordination: JPMorgan, Investor Services, Trustee & Depository Limited (MTDL)Provided on site co-ordination of offshore outsource development team, technical design, project delivery assistance, planning and UML modelling for MTDL division of JPMorgan Chase. This project was a major success and was delivered on time and on budget.Technical profile: Rational Rose, UML, MQSeries, Unix, Java, Oracle, Internet Explorer, mainframe interfacing.

Assisted in consolidation of complex business requirements – business interfacing Reviewed use cases Prepared UML diagrams and Business Entity relationship diagrams Ensured ambitious Programme service level agreements and tight timelines were achieved Ensured all documentation delivered on project was CMM compliant and of high quality standard. Much of

this documentation was used as examples of best practice for later projects Released work packages to offshore outsource development team and provided on site co-ordination Managed customer expectations and requirements scope creep

Client: General Electric – Europe (2001)Based in Basingstoke, Chiswick, Liverpool, Manchester, Peterborough – England, Wales, Edinburgh - Scotland, Brussels, Gent - Belgium, Barcelona - Spain, Cologne - Germany.European Programme ManagerDirected $12.5 million, 12 project outsourcing Programme across Europe and United Kingdom for General Electric businesses, from pre sales stage. Agreed and established Programme roadmap with client. Separated overall Programme into a series of logical, executable projects. Managed and centrally co-ordinated projects to successful delivery, client relationship management. Technical profile: SAP R3, ABAP4, Java, ASP, Business Object, Oracle Reports, and DBA services.

Architecture design analysis of implementation, bespoke modification (ABAP Dev) module configuration and reporting tools, Web Services for GE Int Brussels.

Directed Program and Project delivery. Ensured the effective utilisation of all resources to meet delivery commitments within budgeted costs and

schedules. 250 resource reporting line, across EMEA

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Centrally co-ordinated individual project plans into a Program plan. Monitored plan against actual performance. Tracked any deviances and took action to minimise risk and / or eliminate deviation.

Identified inter-project conflicts and issues e.g. multi-project resource demands Optimised and refined future workload strategies. Assisted with System Design and Prototyping where necessary.

Previous Roles >10 years ago

Spargonet Consulting plc (1998-2001) Project Manager / Network Topology DesignerClient: Novartis Pharmaceuticals (CPMS)(1998-2000) Project ManagerClient: British Airways (BA) (1998) BA / Designer / Developer

Independent Consultant (1989-98) Client: Contisteel Southern Ltd Project Manager / Consultant / Analyst ProgrammerClient: Niche group Ltd (1991-96) ConsultantClient: Staefa Control Systems (CAA) (1994-96) Designer / Programmer

Marbaix Lapointe (1984-89) Systems / Software EngineerITT Cannon (1980-84) Industrial Engineer / Apprenticeship

Methodologies

Standard Project Management Methodology (RUP / RAD / Waterfall / SDLC / Agile) Structured Systems Analysis and Design Methodology (Rational products) SEI-CMM (Capability Maturity Model) GE Six Sigma Rational / UML / OOAD

Education and Training

Certificates and Training:Project Management Institute (PMI) – Key Concepts, Principles and PracticeBARQA – Regulatory Compliance and Computer SystemsObjectif Technologie (France) – SEI-CMM (for Software Processes)Physical/Logical Database Design

Higher Education:HND in Industrial and Production EngineeringHNC in Mechanical and Production Engineering

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