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Progress report on PhD made to CHIN and other staff in Canadian government. Ottawa, 15th October 2010
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Knowledge Strategy in the Networked SocietyChris BattSenior Research FellowUniversity College London
Problem hypothesis
Nature and scope of my research
Some thoughts on what it all might meanThen let’s talk
Agenda
1.
4.
3.
2.
Who was I?
Once upon a time, a librarian
Director of Cultural Services
Libraries
Museum and archive
Performing arts and cinema
Parks and open spaces
Sport
1991 - First public access to the Internet
1991 - First public access to the Internet
Who was I?
Once upon a time, a librarian
Director of Cultural Services
4,300 public libraries
20,000 terminals ($150m)
30,000 library staff trained ($30m)
$75m to create digital services
www.peoplesnetwork.gov.uk
Director of People’s Network Programme
Who was I?
Once upon a time, a librarian
Director of Cultural Services
New strategic government agency
www.mla.gov.uk
Director of People’s Network Programme
Chief Executive of the Museums, Libraries and Archives Council
Who am I now?
Occasional consultant
Who am I now?
Occasional consultant
www.ucl.ac.uk/infostudies/research/ciber
Senior Research Fellow
“CIBER research tells us the world as we knew it is being shattered and reassembled by the digital transition, and many of the existing paradigms are bust.”
“It seeks to inform by countering idle speculation, PowerPoint puff and uninformed opinion with the evidence and facts.”
Who am I now?
Occasional consultant
Senior Research Fellow
Knowledge strategy in the networked society
Chrisbatt.wordpress.com/
PhD researcher
What is the problem?
The public sector is not good at dealing
with the future
Will the increasing importance of digital technologies and networks across society require new approaches to public policy formulation, implementation and delivery?
Social change
Social change
Cultural change
Cultural revolution II
Fragmentation
Disintermediation
Participatory culture
End of the Enlightenment?
Social revolution
Music, media, newspapers
Utopia or dystopia?
App-ization
Knowledge is one click away
Always on
Social revolution
Social revolution
Music, media, newspapers
Utopia or dystopia?
Always on
Knowledge is one click away
Wisdom of the crowd
Will the increasing importance of digital technologies and networks across society require new approaches to public policy formulation, implementation and delivery?
New architecturesNew policy frameworks
New professionals
Knowledge and learning in 2050
Museums
Libraries
Archives
Universities
Colleges
Schools
Public service broadcasters
COLLECTING, CURATING,
DISCLOSING
CREATING SKILLING
CONNECTING
INTERPRETING CONNECTING
POPULARISING
PUBLIC KNOWLEDGE INSTITUTIONS
SkylineSkyline
STATUS QUO PLUSSTATUS QUO PLUS
PARTNERSHIPS EXCEPTION NOT NORMPARTNERSHIPS EXCEPTION NOT NORM
Your PaintingsYour Paintings
Public Catalogue Foundation
“Megaphones of informal learning”Martin Bean
Convergence = competition
Who owns the third place?
What is a museum
website for?
The knowledge and learning value chain
is highly fragmented
Museums
Libraries
Archives
Universities
Colleges
Schools
Public service broadcasters
COLLECTING, CURATING,
DISCLOSING
CREATING SKILLING
CONNECTING
INTERPRETING CONNECTING
POPULARISING
Individuals and communities
CompetitionAmazon/Abe
iTunesOn demand
WikipediaGoogle
TechnologyOn the moveSocial networkingeBooksBandwidthAggregation
Public PolicyLearning
Knowledge economyGlobalisation
Funding pressures
SocietyFragmentationThe crowdWeb has the answer24/7
STATUS QUO 2.0STATUS QUO 2.0
If we did not
have libraries,
would
someone
invent them?Straw man argument
Why?
Public sector does not do synoptic change Anyway, change to what?
Lack of broad, long-term strategy
Reactive, not proactive
Pragmatism, overload, protectionism
That the delivery of public value through knowledge and learning based on the binary relationship between institution and user will become more and more ineffective and expensive as online channels become the preferred user choice.
PROPOSITION ONE
That public value will best be achieved by strategic policies that treat end user value as the product of managed flows across institutions rather than as actions based on classes of institutions: the integration of unrelated institutions into a co-ordinated strategy.
PROPOSITION TWO
Institutional architecure
Value flows
Exchange relationships
Public policy
Knowledge
processes
Boundaryexchange
PUBLIC KNOWLEDGEResources that enable people to
understand and learn more about themselves and the world
LEARNINGThe apprehension of knowledge to advantage
Methodology
Museums
Libraries
Archives
Universities
Colleges
Schools
Public service broadcasters
COLLECTING, CURATING,
DISCLOSING
CREATING SKILLING
CONNECTING
INTERPRETING CONNECTING
POPULARISING
PUBLIC KNOWLEDGE INSTITUTIONS
How to st
art a colle
ctive debate
about knowledge in
stitutio
ns in
2050
PEST/SWOT TRIANGLEPEST/SWOT TRIANGLE
Shared value flowsShared value flows
Boundary exchangesBoundary exchanges
Target audiencesTarget audiences
Common policy and outcomesCommon policy and outcomesPartnerships already in playPartnerships already in play
Mission overlapMission overlap
Public knowledge ecosystem model
Public knowledge ecosystem model
PUBLIC NETWORK THEORY
Organisation theory
Policy science
Political science
Policy networksPolicy communities
Public network management
Hypothesis
Ecosystem model
Exploration
Evaluation/outcomes
Networking tool
Network theory
Managed network environment
Radical options review
Build toolkit for strategic thought
Possible examination of futures studiesThe skills of the new professional
THE EXPLORATION (possibilities)THE EXPLORATION (possibilities)
The library in the age of Amazon and Google The app-ization of public service
Product before process
The museum as school
The barefoot knowledge worker
STRATEGIC THINKINGSTRATEGIC THINKING
Browsecasting
The future value of knowledge institutions depends on much more than their
relationship with technology
Citizens and technology
Other knowledge institutions
Status within information society policy
The coming revolution
The knowledge revolution
1. KNOWLEDGE: the raw material of the future
Economy development
Personal well-being/happiness
Creativity and imagination
Social capital
Discovery and understanding
The knowledge revolution
1. KNOWLEDGE: the raw material of the future
Education is not enough
Informal learning is lifelong
Learning to cope and survive
Learning just for fun
2. LEARNING: the engine of progress
The knowledge revolution
1. KNOWLEDGE: the raw material of the future
Content first, institution secondPartnering the crowd
Inclusion and special needs
2. LEARNING: the engine of progress
3. RELEVANCE: Knowledge must be presented to meet people’s learning needs
Let’s [email protected]
www.chrisbattconsulting.com/resourceshttp://www.slideshare.net/Chris_Batt
chrisbatt.wordpress.comTwitter: @chrisbatt
Digipedia Project
Digitisation, Curation and Two-Way Engagement
Tredinnick, L. Digital Information Cultures
Shirky, C. Here Comes Everybody
Keen, A. The Cult of the Amateur
Leadbeater, C. We Think
Postman, N. Building Bridges to the Eighteenth
Century
Galaxy Zoo
Great War Archive
Steve: The Museum Social Tagging Project
Guardian MPs Expenses crowdsourcing
Trafigura and Twitter
Europeana
Strategic Content Alliance
BBC/Public Catalogue Foundation
BBC and Open University
BM/BBC History of the World in 100 Objects
Edgeless University
Open University on You Tube
Open University on iTunesU
Libraries of the Future
Beyond Current Horizons
REFERENCES
www.digipedia13.orangeleaf.org
http://www.jisc.ac.uk/publications/reports/2009/digicurationfinalreport.a
spx
2008, Chandos
2008, Penguin
2006, Doubleday
www.wethinkthebook.net/home.aspx
1999, Vintage Books
http://www.galaxyzoo.org/
www.oucs.ox.ac.uk/ww1lit/gwa/
www.steve.museum/
mps-expenses.guardian.co.uk/
www.guardian.co.uk/media/pda/2009/oct/13/twitter-online-outcry-
guardian-trafigura
www.europeana.eu/
www.jisc.ac.uk/contentalliance
http://www.guardian.co.uk/media/2009/jan/28/bbc-
digitalmedia
www.open2.net/
www.bbc.co.uk/ahistoryoftheworld/
http://www.demos.co.uk/files/Edgeless_University_-
_web.pdf
www.youtube.com/user/TheOpenUniversity
Access via iTunes
http://www.futurelibraries.info/content/
www.beyondcurrenthorizons.org.uk/
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