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Experience: Leverage CallTower’s 12 years of experienced technical
calltower:connect: A revolutionary portal platform built for speed and
ease of use to provision and provide management tools for administrators
and end users.
Microsoft Lync 2013: CallTower has converted thousands of Microsoft
OCS users to Microsoft Lync 2013 and is one of the largest hosting partners
for Lync 2013.
International Expansion: Do you need to connect beyond the US?
CallTower has expanded its network to reach over 50 countries with DIDs
and 24x7x365 monitoring.
Hosted Contact Center Solutions: CallTower provides a fully
integrated best of breed hosted contact center solutions supporting voice,
email, text, web chat, Facebook, Twitter, routing, reporting & recording.
Integration: Integrate hosted or premise based Exchange and
On-Boarding: Unrivaled project management team to on-board you
with a complete turnkey implementation process.
CallTower Provides:
About CallTower:
communications solutions for growing organizations worldwide. We
deliver integrated communication solutions to organizations utilizing best
of breed technologies. We enhance our clients’ strategic and business
operational capabilities by integrating best of breed business phone
messaging, audio, web and video conferencing, collaboration tools,
contact center, cloud services and global networks into one reliable
platform.
Why Choose CallTower?
When you choose CallTower, it means you choose services from Microsoft’s
largest Hosted Lync 2013 provider and a leader in Cisco Enterprise Hosted
2002, and our deployment of CallTower Complete 2013 for Lync provides
us with the experience in the industry that ensures that customers get the
quality service their businesses demand.
www.calltower.comwww.calltower.com
Choose CallTower andStay Connected. Stay Ahead.
• Microsoft Lync 2013• Hosted Cisco Call Manager
• LiveOps Contact Center• International Expansion
• Sharepoint, Exchange, and much more!
Connect Your Business To:
100%SERVICE GUARANTEE
Hosted CallTower Solutions
Contact Us
Cisco - With Integrated LyncWith CallTower IP Voice Services organizations can communicate real-time,
reach key decision makers with a single phone call using a hosted Cisco®
organization can use either or both best of breed solutions. Our solution
organization.
Contact CenterCallTower seamlessly integrates with LiveOps Contact Center,
ComputerTalk’s ice and Social Media Cloud Solutions for call centers. These
chat, Facebook and Twitter. Options also include Stand-Alone Recording.
There are no capital expenditures, services are highly scalable and secure
including PCI, HIPAA, SOX 4-04, and SAS-70 complaint.
CallTower provides growing businesses utilizing Microsoft Lync the
large enterprises.
Lync - Voice Enabled
Lync, Microsoft’s enterprise IP voice, instant messaging, video conferencing
solution and Skype, the popular consumer communication service.
CallTower will remove communication barriers between work and home by
sharing Lync and Skype contacts, initiating audio calls and instant
messages across the two programs.
calltower:connect (CTC)calltower:connect is a revolutionary tool for our customers. Connect allows
our customers access to personalize their best of breed CallTower services.
We know your organization is changing every day and CallTower has found
a way for YOU to control your services. Within Connect, organizations have
the power to make changes to users, phones, numbers and many more
best of breed services.
Best-of-Breed Technologies:Network
CallTower provides the service, manages the network and upgrades, and
integrates the technology and applications into your business processes so
that you are able to focus on your core business and revenue generating
activities.
InternationalCallTower has expanded its reach internationally. Now customers can
exchange integration and Contact Center solutions to provide localized
services for their growing customer base. These countries include: China,
Australia, United Kingdom, Brazil and more.
IP Voice ServiceCallTower IP Voice Services connect organizations using fully hosted end
to end Cisco and Microsoft solutions.
MobilityStay connected with our mobile apps provided by Microsoft Lync and
Cisco. Integrated Mobility solutions can re-route calls to all mobile devices
to ensure availability anytime and anywhere.
Stay ahead with CallTower’s integration of real-time communication
services such as Email, Instant Messaging, IP Telephony, Desktop Sharing,
and more. CallTower will enhance your organization’s connection
and media dependencies.
Redundant Data Centers/Application FailoverWith geographically dispersed co-location hosting facilities, high speed
data connectivity and scalable network architecture, CallTower ensures
reliability, availability and scalability.
www.calltower.comwww.calltower.com
CallTower Sales DepartmentPhone: 866-586-5900
Email: [email protected]