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Experience: Leverage CallTower’s 12 years of experienced technical calltower:connect: A revolutionary portal platform built for speed and ease of use to provision and provide management tools for administrators and end users. Microsoft Lync 2013: CallTower has converted thousands of Microsoft OCS users to Microsoft Lync 2013 and is one of the largest hosting partners for Lync 2013. International Expansion: Do you need to connect beyond the US? CallTower has expanded its network to reach over 50 countries with DIDs and 24x7x365 monitoring. Hosted Contact Center Solutions: CallTower provides a fully integrated best of breed hosted contact center solutions supporting voice, email, text, web chat, Facebook, Twitter, routing, reporting & recording. Integration: Integrate hosted or premise based Exchange and On-Boarding: Unrivaled project management team to on-board you with a complete turnkey implementation process. CallTower Provides: About CallTower: communications solutions for growing organizations worldwide. We deliver integrated communication solutions to organizations utilizing best of breed technologies. We enhance our clients’ strategic and business operational capabilities by integrating best of breed business phone messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform. Why Choose CallTower? When you choose CallTower, it means you choose services from Microsoft’s largest Hosted Lync 2013 provider and a leader in Cisco Enterprise Hosted 2002, and our deployment of CallTower Complete 2013 for Lync provides us with the experience in the industry that ensures that customers get the quality service their businesses demand. www.calltower.com www.calltower.com Choose CallTower and Stay Connected. Stay Ahead. Microsoft Lync 2013 Hosted Cisco Call Manager LiveOps Contact Center International Expansion Sharepoint, Exchange, and much more! Connect Your Business To: 100% SERVICE GUARANTEE Hosted CallTower Solutions

Choose CallTower and Stay Connected. Stay Ahead!

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Page 1: Choose CallTower and Stay Connected.  Stay Ahead!

Experience: Leverage CallTower’s 12 years of experienced technical

calltower:connect: A revolutionary portal platform built for speed and

ease of use to provision and provide management tools for administrators

and end users.

Microsoft Lync 2013: CallTower has converted thousands of Microsoft

OCS users to Microsoft Lync 2013 and is one of the largest hosting partners

for Lync 2013.

International Expansion: Do you need to connect beyond the US?

CallTower has expanded its network to reach over 50 countries with DIDs

and 24x7x365 monitoring.

Hosted Contact Center Solutions: CallTower provides a fully

integrated best of breed hosted contact center solutions supporting voice,

email, text, web chat, Facebook, Twitter, routing, reporting & recording.

Integration: Integrate hosted or premise based Exchange and

On-Boarding: Unrivaled project management team to on-board you

with a complete turnkey implementation process.

CallTower Provides:

About CallTower:

communications solutions for growing organizations worldwide. We

deliver integrated communication solutions to organizations utilizing best

of breed technologies. We enhance our clients’ strategic and business

operational capabilities by integrating best of breed business phone

messaging, audio, web and video conferencing, collaboration tools,

contact center, cloud services and global networks into one reliable

platform.

Why Choose CallTower?

When you choose CallTower, it means you choose services from Microsoft’s

largest Hosted Lync 2013 provider and a leader in Cisco Enterprise Hosted

2002, and our deployment of CallTower Complete 2013 for Lync provides

us with the experience in the industry that ensures that customers get the

quality service their businesses demand.

www.calltower.comwww.calltower.com

Choose CallTower andStay Connected. Stay Ahead.

• Microsoft Lync 2013• Hosted Cisco Call Manager

• LiveOps Contact Center• International Expansion

• Sharepoint, Exchange, and much more!

Connect Your Business To:

100%SERVICE GUARANTEE

Hosted CallTower Solutions

Page 2: Choose CallTower and Stay Connected.  Stay Ahead!

Contact Us

Cisco - With Integrated LyncWith CallTower IP Voice Services organizations can communicate real-time,

reach key decision makers with a single phone call using a hosted Cisco®

organization can use either or both best of breed solutions. Our solution

organization.

Contact CenterCallTower seamlessly integrates with LiveOps Contact Center,

ComputerTalk’s ice and Social Media Cloud Solutions for call centers. These

chat, Facebook and Twitter. Options also include Stand-Alone Recording.

There are no capital expenditures, services are highly scalable and secure

including PCI, HIPAA, SOX 4-04, and SAS-70 complaint.

CallTower provides growing businesses utilizing Microsoft Lync the

large enterprises.

Lync - Voice Enabled

Lync, Microsoft’s enterprise IP voice, instant messaging, video conferencing

solution and Skype, the popular consumer communication service.

CallTower will remove communication barriers between work and home by

sharing Lync and Skype contacts, initiating audio calls and instant

messages across the two programs.

calltower:connect (CTC)calltower:connect is a revolutionary tool for our customers. Connect allows

our customers access to personalize their best of breed CallTower services.

We know your organization is changing every day and CallTower has found

a way for YOU to control your services. Within Connect, organizations have

the power to make changes to users, phones, numbers and many more

best of breed services.

Best-of-Breed Technologies:Network

CallTower provides the service, manages the network and upgrades, and

integrates the technology and applications into your business processes so

that you are able to focus on your core business and revenue generating

activities.

InternationalCallTower has expanded its reach internationally. Now customers can

exchange integration and Contact Center solutions to provide localized

services for their growing customer base. These countries include: China,

Australia, United Kingdom, Brazil and more.

IP Voice ServiceCallTower IP Voice Services connect organizations using fully hosted end

to end Cisco and Microsoft solutions.

MobilityStay connected with our mobile apps provided by Microsoft Lync and

Cisco. Integrated Mobility solutions can re-route calls to all mobile devices

to ensure availability anytime and anywhere.

Stay ahead with CallTower’s integration of real-time communication

services such as Email, Instant Messaging, IP Telephony, Desktop Sharing,

and more. CallTower will enhance your organization’s connection

and media dependencies.

Redundant Data Centers/Application FailoverWith geographically dispersed co-location hosting facilities, high speed

data connectivity and scalable network architecture, CallTower ensures

reliability, availability and scalability.

www.calltower.comwww.calltower.com

CallTower Sales DepartmentPhone: 866-586-5900

Email: [email protected]