Chi Tran [email protected] • 408-203-9527 SUMMARY QUALIFICATIONS o Dynamic professional who successfully prioritizes and multitasks while wearing many “hats”. o Strong communicator with the ability to collaborate effectively at all organizational levels. o Organized and self-motivated professional with the ability to follow through to achieve project goals. o Attentive listener with a unique ability to adapt to individual traits and working styles. PROFESSIONAL EXPERIENCES Glowlink Communications Technology, Inc. Los Altos, CA Office Manager Oct. 2015 to Present o Manage schedules, light calendaring, organize office functions, and oversee daily office operations. o Welcome all guests, candidates, and customers ensuring a memorable experience. o Answer, screen, and redirect telephone calls and messages with professionalism and efficacy. o Maintain inventory and supplies for the office and kitchen. o Ensure all conference rooms and common areas are well kept and stocked. o Ship and track all incoming and outgoing packages and distributing the mail. o Manage catering needs for weekly lunches, meetings and special events as needed. Ordering the food, set up, and cleanup. o Coordinate with the building management, cleaning crew, and repair vendors for all facility needs. o Set up meeting rooms and prepare presentation materials as needed. o Order business cards for new employee and existing staff. o Support CEO, CTO, and managers with clerical and administrative tasks. o Manage domestic and international travel bookings for staff including hotels, flights, and ground transportation. o Prepare and track expense reports in a timely manner. o Order holiday cards and gift baskets to send to customers. o Coordinate and manage vendor relationships with RFQs and ensuring we get what is needed. o Process, track, and follow up with vendors on all purchase orders and RMAs. o Issue purchase orders, sales order acknowledgement, invoices, and input timecards in QuickBooks. o Verify, track, and follow up on all project deadlines to facilitate smooth workflow and satisfied clients. o Process all customers’ information, status changes, requests, and inquiries within 24 hours. o Manage logistics and oversee the planning, coordination and execution of trade show conferences. o Manage and distribute swag by keeping inventory stocked for trade show conferences. NGK Electronics USA, Inc. Santa Clara, CA Production Control Planner Apr. 2004 to Sept. 2015 o Directly oversaw and managed seven inventory programs at three depots domestically and globally. o Managed stale inventories at various depots to minimize inventory levels. o Tracked, traced, and monitored daily inbound, outbound, and stock level of all inventory transactions. o Researched, validated discrepancies, identified root cause, and drove corrective action to resolve issues. o Conducted physical inventories cycle count at various depots domestically. o Collaborated with warehousing depots daily to ensure all transactions and documentations are accurate for delivery. o Collected data for aging report analysis that reduced inventory costs. o Issued and processed sales orders, purchase orders, RMAs, credit memos, and invoices. o Compiled, maintained, and updated sales report daily and inventory reconciliation reports monthly. SKILLS o Google Apps (G+, Calendar, Drive, GChat, Gmail, Docs, Sheets, Hangouts) o MAC/WIN OS and MS Office (Word, Excel, Access, Power Point) o AccPac 65 Pro Series Accounting System/Sage Pro 200 ERP Version 7.4/Epicor Vantage 8.03/QuickBooks o Adobe Acrobat/Lotus Notes/Outlook Express o Social Media (G+, YouTube, Facebook, Instagram, Twitter, LinkedIn, Pinterest) EDUCATION University of California, Davis Davis, CA Bachelors of Science in Human Development Jun. 2003

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[email protected]•408-203-9527

SUMMARYQUALIFICATIONSo Dynamicprofessionalwhosuccessfullyprioritizesandmultitaskswhilewearingmany“hats”.o Strongcommunicatorwiththeabilitytocollaborateeffectivelyatallorganizationallevels.o Organizedandself-motivatedprofessionalwiththeabilitytofollowthroughtoachieveprojectgoals.o Attentivelistenerwithauniqueabilitytoadapttoindividualtraitsandworkingstyles.

PROFESSIONALEXPERIENCESGlowlinkCommunicationsTechnology,Inc. LosAltos,CAOfficeManager Oct.2015toPresent

o Manageschedules,lightcalendaring,organizeofficefunctions,andoverseedailyofficeoperations.o Welcomeallguests,candidates,andcustomersensuringamemorableexperience.o Answer,screen,andredirecttelephonecallsandmessageswithprofessionalismandefficacy.o Maintaininventoryandsuppliesfortheofficeandkitchen.o Ensureallconferenceroomsandcommonareasarewellkeptandstocked.o Shipandtrackallincomingandoutgoingpackagesanddistributingthemail.o Managecateringneedsforweeklylunches,meetingsandspecialeventsasneeded.Orderingthefood,setup,

andcleanup.o Coordinatewiththebuildingmanagement,cleaningcrew,andrepairvendorsforallfacilityneeds.o Setupmeetingroomsandpreparepresentationmaterialsasneeded.o Orderbusinesscardsfornewemployeeandexistingstaff.o SupportCEO,CTO,andmanagerswithclericalandadministrativetasks.o Managedomesticandinternationaltravelbookingsforstaffincludinghotels,flights,andground

transportation.o Prepareandtrackexpensereportsinatimelymanner.o Orderholidaycardsandgiftbasketstosendtocustomers.o CoordinateandmanagevendorrelationshipswithRFQsandensuringwegetwhatisneeded.o Process,track,andfollowupwithvendorsonallpurchaseordersandRMAs.o Issuepurchaseorders,salesorderacknowledgement,invoices,andinputtimecardsinQuickBooks.o Verify,track,andfollowuponallprojectdeadlinestofacilitatesmoothworkflowandsatisfiedclients.o Processallcustomers’information,statuschanges,requests,andinquirieswithin24hours.o Managelogisticsandoverseetheplanning,coordinationandexecutionoftradeshowconferences.o Manageanddistributeswagbykeepinginventorystockedfortradeshowconferences.

NGKElectronicsUSA,Inc. SantaClara,CAProductionControlPlanner Apr.2004toSept.2015

o Directlyoversawandmanagedseveninventoryprogramsatthreedepotsdomesticallyandglobally.o Managedstaleinventoriesatvariousdepotstominimizeinventorylevels.o Tracked,traced,andmonitoreddailyinbound,outbound,andstocklevelofallinventorytransactions.o Researched,validateddiscrepancies,identifiedrootcause,anddrovecorrectiveactiontoresolveissues.o Conductedphysicalinventoriescyclecountatvariousdepotsdomestically.o Collaboratedwithwarehousingdepotsdailytoensurealltransactionsanddocumentationsareaccuratefor

delivery.o Collecteddataforagingreportanalysisthatreducedinventorycosts.o Issuedandprocessedsalesorders,purchaseorders,RMAs,creditmemos,andinvoices.o Compiled,maintained,andupdatedsalesreportdailyandinventoryreconciliationreportsmonthly.

SKILLS

o GoogleApps(G+,Calendar,Drive,GChat,Gmail,Docs,Sheets,Hangouts)o MAC/WINOSandMSOffice(Word,Excel,Access,PowerPoint)o AccPac65ProSeriesAccountingSystem/SagePro200ERPVersion7.4/EpicorVantage8.03/QuickBookso AdobeAcrobat/LotusNotes/OutlookExpresso SocialMedia(G+,YouTube,Facebook,Instagram,Twitter,LinkedIn,Pinterest)

EDUCATIONUniversityofCalifornia,Davis Davis,CABachelorsofScienceinHumanDevelopment Jun.2003