Embed Size (px)
DESCRIPTION
CHILDLINE Service & CHILDLINE India Foundation. July 2013. INDIA’S INTEGRATED CHILD PROTECTION SCHEME (ICPS). GENESIS OF INTEGRATION. CHILDLINE India founded 1996 Adopted by the Ministry of Social Justice and Empowerment 1997 - PowerPoint PPT Presentation
Citation preview
July 2013
CHILDLINE SERVICE & CHILDLINE INDIA FOUNDATION
2
INDIA’S INTEGRATED CHILD PROTECTION SCHEME (ICPS)
GENESIS OF INTEGRATION
CHILDLINE India founded 1996
Adopted by the Ministry of Social Justice and Empowerment 1997
Merged into Ministry of Women and Child Development in restructuring 2006
Attempt to integrate child related departments under one roof; optimise tiny budgets, data, operations
Juvenile Justice, Street Children (including CHILDLINE), Adoption, Trafficking, Homes and creches
Left out child labour, disability, education
Railways, Industry, Trade and Commerce, Rural Development, Urban Affairs, Tourism, Law, Police, Health and Family Welfare, Information and Broadcasting are some of the other ministries with whom coordination is necessary and insufficient
2007: National Commission for the Protection of Child Rights (NCPCR)
ICPS - GOALS Improve planning and coordination
Institutionalise and strengthen structures, infrastructure
Enhance capacities at all levels
Create a knowledge base
Inter-sectoral response
Improve accountability and monitoring
Expand reach
Raise public awareness
ICPS - APPROACHES
Prevention
Family-based care
Continuum of services – feasible care plan for each child
Community based service delivery
Decentralisation, flexibility
Partnership, community empowerment
Quality care, standards
Capacity building
ICPS – STATUTORY SERVICES
Child Welfare Committees (CWC)
Juvenile Justice Boards (JJB)
Special Juvenile Police Units (SJPU)
Capacity building through NIPCCD
Coordination with NCPCR, NISD, NIMHANS
TRACKCHILD
SCPC, DCPC, SFCAC, BCPC, VCPC, CARA/SARA,
FOR EXAMPLE Rescue by CHILDLINE, Police
1st level intervention by CHILDLINE
Medical check, attention by District Health Dept
Trace family – CHILDLINE, Police
CWC
Placement
Individual care plan incl shelter, education, health, counselling, legal
Repatriation, if necessary
Documentation
CHILDLINE 10-9-8
CHILDLINE is India’s first and only 24-hour, free, emergency phone outreach service for children in need of care & protection.It is supported by the Government of India’s Ministry for Women and Child Development.
INDIA’S CHILDREN
19% of the world’s children
1/3 of India’s population
40% estimated as vulnerable to or experiencing difficult circumstances
0.04% of national budget to child protection
CHILDLINE 1098 CHILDREN
Street children Child addicts Children needing medical help Missing children Abused children Mentally ill children Child labourers HIV/AIDS infected children Differently-abled children Child marriages
Information calls: handled by Contact Centre staff
Calls requiring intervention handed over to City Intervention Units
INTERVENTION MODEL
JULY 2013
Incoming calls to 1098
Produce cases before CWC
Assist in implementingCWC order
File FIR if needed
Link to counselling, health, shelter, other
services
Provide SOS assistance: food, medical help,
temporary shelter etc.
Call Response
Investigate to determine action to
be taken
5 CRITICAL CHILDLINE STRATEGIES
1. Partnership with the Government of India – rights focus, operational autonomy, long-term viability
2. Social franchising model – national reach, quality at minimal overhead/bureaucracy
3. Getting allied systems to play their part – realising rights, ensuring policy implementation, coherence
4. State-of-the-art technology – data-driven decision-making, scale, efficiency combined with localised, human response for sensitivity, personalisation
5. Public-private-civil society collaboration – independence, convening dialogue within and between sectors
CABCHILDLINE Advisory Board (CAB) in each city, brings in representatives of all allied systems to collaborate in tackling Child Protection issues.
Police
Healthcare establishments
Educational service organisations
Local, district and state government institutions/depts
Judiciary and legal aid services
Telecom providers
Media
NATIONAL INITIATIVE FOR CHILD PROTECTION (NICP).
Mainstream the protection of child rights into all governance systems.
Focus on extensive child rights training to shift the attitude, knowledge and skills of functionaries in the Allied Systems.
Engage in large-scale advocacy to accelerate policy change.
Involved in child budgeting and in seeking amendments of existing laws and the passage of new ones.
Since 2000, over 1100 training sessions organised to train over 100,000 allied systems personnel
Over 400 training sessions conducted annually across the CHILDLINE cities.
OUTREACH PROGRAMS
16
LISTENING TO CHILDREN
Open House – an open forum for children
To voice their issues and problems To evaluate the service To involve allied systems in CHILDLINE Once every quarter in each CHILDLINE city
17
18
• 291 locations• 540 partners• 188 urban, 103
rural • 26.83 million calls
as on March 2013• Intervention
response in 25 languages
Note: map shows 205 locations
CHILDREN’S POPULATION
Nos. Crores
Apprx. Children’s population in 291 locations covered by CHILDLINE
28.89
Apprx. Children’s population if 291 locations were comprehensively covered
34.30
Total Children’s (upto 18) Population in India: 43 Crores
STATE WISE LOCATIONS
Arunachal P
radesh
Mizoram
Chandigarh (UT)
AndamanGoa
Meghalaya
Uttarakhand
Assam
ChattisgarhPunjab
Gujarat
Orisaa
Kerala
West Bengal
Madhya Pradesh
Maharashtra0
5
10
15
20
25
30
35
1 1 1 2 1 1 1 1 1 2 3 4 3 35 5 6 7
9 912 13 13 14 14
19 19 18
24 24
30
26
No. of Locations
No. of Lo-cations
STATES & UNION TERRITORIES
YEAR WISE GROWTH OF CHILDLINE LOCATIONS
1996
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
0
50
100
150
200
250
300
350
1 4 9 2033 43 55 57 65 72 77 82 83 90
186
260 291
Yearwise Cumulative Number of Locations
CALLS TO 1098 PER YEAR
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-130.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
45.00
15.52 Lacs
19.81 Lacs
20.28 Lacs
20.70 Lacs
19.34 Lacs
21.47 Lacs
23.20 Lacs21.38 Lacs
22.65 Lacs24.28 Lacs
41.26 Lacs
SOURCE OF CALLS/CASES(2011)
Landline11,607 20%
Mobile27,385 46%PCO
1,298 2%
Other sources
19,257 32%
INTERVENTION CASES BREAKUP (2011)
Medical: 7,503 12.60%
Shelter: 8,748 14.69%
Restoration: 7,655 12.86%
Protection from abuse: 5,025 8.44%Sponsorship: 3,547 5.96%Child in conflict with law: 177 0.30%
Missing: 5,97510.03%
Emotional support & guidance: 19,997
33.58%
No intervention done as child not identified 920 1.54%
AGE GROUP OF CHILDREN ASSISTED (DIRECT INTERVENTION
CASES 2011)
Less than a month, 1% Less than a year, 1%
1 to 5: 8%6 to 10: 24%
11 to 15: 47%
16 to 18: 15%
19 to 25: 1% Not documented, 3%
SPLIT OF ABUSE CASES (2011)
Physical abuse 39.87%
Sex-ual
abuse
7.14%
Emotional abuse 23.89%
Financial abuse 6.10%
Bullying 0.46% Domestic vio-lence 1.01%
Witness to violence
0.14%Child mar-
riage 2.68%
Neglect 10.35%
Not doc-umented
8.36%
MEDICAL INTERVENTIONS (2011)
OPD 35%First aid 28%
Hospitali-sation 18%
Private clinics 9%Casualty 5%Not docu-mented, 5%
CHILDLINE IN INDIA’S 12TH PLAN
CALLS TO 1098
Yr 1 (45 lac calls)
Yr 2 (59 lac calls)
Yr 3 (79 lac calls)
Yr 4 (93 lac calls)
Yr 5 (101 lac calls)
0
20
40
60
80
100
120
27 3648 56 6116
21
2630
30
2
3
6
710 Direct
Inter-vention calls
Info, other calls
Total In-terven-tion calls
SUMMARY OF LOCATIONS
Yr 1 (300 locations)
Yr 2 (400 locations)
Yr 3 (540 locations)
Yr 4 (590 locations)
Yr 5 (616 locations)
0
100
200
300
400
500
600
700
210 270410 460 48670
96
9696 96
20
34
3434 34
U+R Child-lines (Hybrid Districts)
Urban Child-lines
Rural Child-lines
CIF STRUCTURE
JULY [email protected]
Governing Board Managing Committee
Executive Director Dy Director
Communication and Strategic Initiatives
ProgramsResourceMobilisation
Finance & Admin.
Telecom
Service Quality Enhancement Cell (M&E)
Network Management and Secretariat (Services)
Capacity Building & Training
Policy, Research, Data Analytics
Staff development
Communication REGIONAL Resource Centres
Reviews/goal setting
CCC
State Offices
Accounting(4 Regional CCC) Auditing Banking
HR /Admin
ADVOCACY AND NETWORKING
Juvenile Justice Act Child Labour regulations Missing Children protocols Child Sexual Abuse draft law State regulations/policies on JJ Act Protocols for Child Welfare Committees ICPS in the XIth Plan
ISSUE-BASED RESEARCH
Children in Mines: Study was conducted in the limestone mining areas of Junagarh District of Gujarat
Bangladeshi immigrant children: Study was conducted in South 24 Parganas district of West Bengal
Mentally Challenged children: study was conducted in Sholapur district of Maharashtra
Children with substance abuse problems: Study in the north-east
INDIA’S 1ST NATIONAL CP BENCHMARKING STUDY
Field work in 10 states
NGO groups on CP standards in spaces inhabited by children underway.
Published Jan 2012
PUBLICATIONS National Resource Directory CHILDLINE Calling… Is India Listening?
Analysis of calls to CHILDLINE 1098 Juvenile Justice Act Manual Child Protection Manual National Initiative on Missing Children-
White Paper
JJ ACT
JJ Manuals in Hindi
CHILD PROTECTION POLICY (CPP)
How CHILDLINE network safegaurds the rights of children and ensures their protection at all times.
Ensure we only work with those vendors and external organisations who maintain an active CPP and respect it.
Become the basis for CPP advocacy across all spaces inhabited by children.
40
WEB SITE TRAFFIC 2011-12
AprilMay June
July
August
Septem
ber
October
November
December
January
February
March
April'12
May'12
June'12
0
20000
40000
60000
80000
100000
120000
140000
160000
80809247
912110154
1456118263
10151
15265
14296 15145
15662
1665016618
3449623532
26531
27894
29409
30712
41166 40040
29373
47819
40626
42752
44207
4520843718
107600
66323
Page ViewsWeb site visits
ANNUAL REPORT PUBLISHING
JULY 2013
HELLO CHILDLINE47
48
Prevention
• Local advocacy thru CAB
• Partnership with MWCD for policies and programmes
• Advocacy at state and national level for laws /policies/programmes
• Outreach to sensitise children; Awareness for adults
• NICP to sensitise allied systems
Intervention
• CHILDLINE Partnership model
• 1098 24 hr service
• Resource Directory for linkages
• Open house to listen to children’s issues
• Networking with allied systems for effective service delivery
Rehabilitation
• Networking with service providers
CHILDLINE 1098 and Child Protection
THANK YOU
