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CHIEF INFORMATION OFFICER Recruitment Services Provided by Ralph Andersen & Associates CITY OF SUNNYVALE CALIFORNIA

CHIEF INFORMATION OFFICER - Ralph Andersen & …€¦ · resume, compelling cover letter, six professional references, and current ... The Chief Information Officer is an at-will

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“Innovation distinguishes between a leader and a follower.” - Steve Jobs, Former CEO, Apple

QualificationsExperience: Six years of progressively responsible experience in information systems, computer systems and analysis, and administering technical services, including three years of experience in a supervisory or management capacity. Experience working with municipal systems and applications is desired although candidates with private sector experience that are able to demonstrate transferable skills combined with a track record of providing outstanding service to internal customers are also encouraged to apply.

Education: A Bachelor’s degree from an accredited college or university in computer science, information technology, business management, information systems, or a related field is required. A Master’s degree is preferred.

Compensation & BenefitsThe salary for this at-will position of Chief Information Officer is $171,083 - $201,274 (currently under review for an upward adjustment) annually plus deferred compensation, automobile allowance of $450 monthly, and other excellent benefits. Additionally, the City offers two key incentives to attract the highest caliber of candidates:

• Relocation Reimbursement: The City offers a financial assistance program to help offset some of the costs associated with relocating to the City of Sunnyvale for out-of-area candidates.

• Mortgage Assistance Program: The City offers a mortgage assistance program to help with relocation to a principal residence in the City of Sunnyvale. Further details on this program are available from Ralph Andersen & Associates.

The City’s excellent benefits package also includes the following:

• Deferred Compensation: The City contributes 2% of base salary to either a 457 or a 401(a) plan, subject to plan contribution limits.

• Retirement: Classic Members: 2% @ 60 for Classic Members; 2% @ 62 for New PERS Members, in accordance with PEPRA. The City does not participate in Social Security except for the mandated Medicare portion.

• Paid Time Off (PTO): An all-inclusive paid time off program starts at 21 days annually.

• Holidays and Floating Holiday Leave: Eleven holidays and an additional 20 hours of floating holiday time per calendar year are provided. (New hires receive a prorated benefit based on date of hire.)

• Management Leave: 70 hours annually.• Medical Insurance: Medical insurance is provided through CalPERS,

all plans fully paid for employee and dependents.• CalPERS Contribution Rate: The current employee contribution rate

for Classic employees is 4%.

For the comprehensive listing of benefits, please view details on Ralph Andersen & Associates’ website (www.ralphandersen.com).

To Be ConsideredThis is a confidential process and will be handled accordingly throughout the various stages. Candidates should be aware that references will not be contacted until mutual interest has been established. Candidates are encouraged to submit before Friday, July 1, 2016. Interested candidates should apply by submitting a comprehensive resume, compelling cover letter, six professional references, and current salary via email to [email protected]. Mr. Robert Burg of Ralph Andersen & Associates will work in concert with the City of Sunnyvale to conduct the initial evaluation as outlined in this recruitment profile. Confidential inquiries to Robert Burg are welcomed at (916) 630-4900.

CHIEF INFORMATION

OFFICERRecruitment Services Provided by

Ralph Andersen & AssociatesThe City of Sunnyvale is an Equal Opportunity Employer.

CITY OF SUNNYVALE

C A L I F O R N I A

www.sunnyvale.ca.gov

An Outstanding OpportunityThe City of Sunnyvale, California is conducting a search for the position of Chief Information Officer (CIO). With a proven track record of success as an organization’s key technology advisor and hands-on manager, the selected candidate will quickly add value to this progressive and award-winning organization. The ideal candidate will be forward-thinking and at the same time well-grounded in day-to-day essentials to lead a technology department of dedicated technical and support positions.

This pragmatic CIO will have a varied background strong in supporting the operations complemented by a collaborative approach to problem-solving. Tasked with identifying and driving efficiencies on a city-wide basis, the CIO will promote and highlight the need for improved and enhanced systems including supporting Citywide technology initiatives. The CIO will also need to identify short- and long-term technology strategies for the City.

The CommunityLong recognized as the “Heart of Silicon Valley,” Sunnyvale, with a population of approximately 148,000, is the fifth largest city in the San Francisco Bay Area and the second largest in Santa Clara County. Sunnyvale was incorporated in 1912 and, over the years, has transformed from an agricultural community to a center for the defense industry, and the current nexus of research, development, and manufacturing that created Silicon Valley. Sunnyvale is home to notable companies such as Yahoo!, Advanced Micro Devices, Twitter, LinkedIn, Google, Apple, Bloom Energy, NetApp, NASA Ames Research Center, and Lockheed Martin Space Systems. The draw of working in this dynamic community swells the City’s daytime workforce to 230,000.

Sunnyvale is ideally located in the spectacular San Francisco Bay Area. The San Jose, Oakland, and San Francisco international airports are easily accessible. The area is home to many museums, theaters, concert halls, and art galleries, as well as numerous professional sports teams. Sunnyvale has also been ranked 5th in the Nation, “American Cities of the Future” by FDI, Financial times Ltd., one of the Nation’s Largest Tech Hubs by Forbes Magazine, and America’s #1 Safest City by CBS News in 2015.

In addition to its ideal location, Sunnyvale is also recognized for its park system and public recreation facilities, including eighteen prize-winning parks, two golf courses, fifty-one tennis courts, six public swimming pools, and a state of the art Community Center. The Baylands Park provides over seventy acres of developed parkland offering recreation activities, scenic pathways, and picnic areas for families. A wide variety of cultural and artistic events take place within the City, including the annual Art & Wine Festival, the Summer Music Series, Hands on the Arts children’s art fair, a weekly farmer’s market, and downtown holiday events. Additionally, the historic downtown business district is a vibrant commercial and entertainment hub.

Four school districts serve Sunnyvale, with twenty-six public and private schools. Stanford University, Santa Clara University, San Jose State

University, two University of California campuses, and several community colleges are nearby. Sunnyvale’s moderate climate is ideal, with an average temperature of 71° in July and 53° in January. Summers typically bring warm sunny days and delightful cool nights, and winters are mild, with an average rainfall of 15 inches.

The City of SunnyvaleThe City of Sunnyvale is a charter city, with a seven-member City Council that is elected at-large. The Council appoints the City Manager and City Attorney. The Mayor and Vice Mayor are selected by the Council, with the Mayor serving a two-year term. The Council and City staff enjoy a positive and mutually respectful working relationship.

Recognized for being well-managed and innovative, the City of Sunnyvale provides a full range of services and maintains a workforce of approximately 889 regular employees and 345 part-time casual/temporary employees, with six bargaining units. The 2015/16 Budget totals $356 million. The General Fund Expenditures are $153 million. The City maintains issuer credit ratings of Aaa from Moody’s Investors Services and AAA from Standard and Poors. Community surveys consistently indicate that residents and businesses are satisfied with the quality of the services and programs provided by the City.

The City of Sunnyvale is a full-service city whose departments include: Community Development, Library & Community Services, Finance, Human Resources, Information Technology, Public Safety (an innovative Police/Fire combination), Environmental Services and Public Works. The City also staffs the Department of Employment Development (“NOVA”), which provides regional job-training programs to residents of San Mateo County and seven Santa Clara County cities (the region from south of San Francisco to north of San Jose).

Overview of Position and ResponsibilitiesThe Chief Information Officer is an at-will management-level position reporting to the City Manager. As the Department Director, the CIO oversees 23 staff members focused primarily on supporting the operating departments and internal operations. The CIO is responsible for the overall management and planning of information technology services including technology acquisition and implementation, business systems analysis, and the development and fostering of a culture of innovation and citizen engagement through technology. The IT Department provides centralized support and maintenance to all City departments as well as offering strategic direction and long-term technology planning on a city-wide basis.

Acting as the technology consultant to the organization, the CIO will work closely with the City Manager’s Office and the Executive Team to ensure a forward-thinking, open, and strategic approach to technology in support of all municipal business units. Additionally, the CIO will be an advocate for best practices in technology and assist departments in achieving their mission using appropriate technology.

An overview of key responsibilities include:

• Plan, develop, and direct a comprehensive long-term strategic plan for the City’s technology needs and possibilities across the broad spectrum of municipal operations and for the public including telecommunications functions for improved access and transparency;

• Better position the City to effectively respond to the rapidly changing technological environment, including “smart city” technologies, mobile applications, and open data portals;

• Oversee current technology systems upgrades from outdated legacy systems to enhanced technology and mobile applications including prioritizing requests for applications acquisition, software standards, equipment acquisition and replacement;

• Develop, implement, and review Departmental budget, goals/objectives, policies, and procedures in order to provide enhanced and efficient information technology services to the City;

• Establish performance objectives and adapt existing measures to drive efficiencies with staff and technology solutions;

• Provide guidance and facilitate technical assistance to the City Manager, City Council, and to other City departments on all technology matters;

• Initiate, conduct, and analyze studies and special reports to determine future needs as well as to determine the feasibility of new programs and services;

• Respond to and resolve technology issues that affect staff, the public, and transparency/access issues and professional standards;

• Manage customer support, public RFP process and procurement for business applications, networks, storage, cyber security, and telecommunications equipment; and

• Contribute as an active and participating member of the Executive Team by providing guidance on a full range of technology issues including partnering with the local high-tech community to support enhancements.

The Ideal CandidateThe CIO will join the City Manager’s leadership team and be responsible for supervising professional, technical, and administrative staff. The CIO will also be a positive influence on day-to-day operations, have a “can-do” attitude, and be comfortable with a hands-on and proactive approach to all aspects of Departmental procedures. The City seeks expertise in a candidate that can manage basic municipality technology systems while advancing new “smart city” technology services.

The ideal candidate for CIO will have strong communication skills and have a unique combination of leadership, people skills, and technical expertise. The CIO will be seen as the technology advisor working across the organization. The CIO will have a natural curiosity and comfort level in advising and supporting internal departments trying to create efficiencies and deliver enhanced services on behalf of the community. Acting as this internal advisor and advocate, the CIO will also be expected to initiate discussions and gain the support through individual and group meetings.

The overall success of the CIO will require an ability to convey an outstanding technological vision and, at the same time, provide hands-on management and leadership to oversee daily operations for the Information Technology Department.

As an award winning and highly acclaimed community, the City of Sunnyvale offers an urban environment that rates very high on providing physical, mental, and social well-being to its residents.

Sunnyvale: At A Glance• Region: The Heart of Silicon Valley• Size: 24 Square Miles (Second largest city in Santa Clara

County, fifth largest in the San Francisco Bay Area)• Temperature: 71° (July) to 53° (January)• Residential Population: 148,028 (Source: State Department

of Finance estimate; valid until Spring 2016)• Number of Businesses: Approximately 8,031• Workforce: Approximately 118,500• Average Household Income: $74,000• Education: 67 percent college educated• Library: 1• Golf Courses: 2• Parks: 21• Elementary, Middle, and High Schools: 26 (public & private)• Tennis Courts: 51 (16 at the world-class Tennis Center,

and 35 at 15 other locations)• Sports Fields: 132 multi-purpose• Restaurants: 315• Shopping Centers/ Complexes: 52• Major Hotels: 10 (total of 3,340 rooms and 38,000 sq. ft.

of meeting space)• Annual Events: Art & Wine Festival, Summer Music

Series, Hands On the Arts, Downtown Association Holiday Tree Lighting, State of the City Address

www.sunnyvale.ca.gov

An Outstanding OpportunityThe City of Sunnyvale, California is conducting a search for the position of Chief Information Officer (CIO). With a proven track record of success as an organization’s key technology advisor and hands-on manager, the selected candidate will quickly add value to this progressive and award-winning organization. The ideal candidate will be forward-thinking and at the same time well-grounded in day-to-day essentials to lead a technology department of dedicated technical and support positions.

This pragmatic CIO will have a varied background strong in supporting the operations complemented by a collaborative approach to problem-solving. Tasked with identifying and driving efficiencies on a city-wide basis, the CIO will promote and highlight the need for improved and enhanced systems including supporting Citywide technology initiatives. The CIO will also need to identify short- and long-term technology strategies for the City.

The CommunityLong recognized as the “Heart of Silicon Valley,” Sunnyvale, with a population of approximately 148,000, is the fifth largest city in the San Francisco Bay Area and the second largest in Santa Clara County. Sunnyvale was incorporated in 1912 and, over the years, has transformed from an agricultural community to a center for the defense industry, and the current nexus of research, development, and manufacturing that created Silicon Valley. Sunnyvale is home to notable companies such as Yahoo!, Advanced Micro Devices, Twitter, LinkedIn, Google, Apple, Bloom Energy, NetApp, NASA Ames Research Center, and Lockheed Martin Space Systems. The draw of working in this dynamic community swells the City’s daytime workforce to 230,000.

Sunnyvale is ideally located in the spectacular San Francisco Bay Area. The San Jose, Oakland, and San Francisco international airports are easily accessible. The area is home to many museums, theaters, concert halls, and art galleries, as well as numerous professional sports teams. Sunnyvale has also been ranked 5th in the Nation, “American Cities of the Future” by FDI, Financial times Ltd., one of the Nation’s Largest Tech Hubs by Forbes Magazine, and America’s #1 Safest City by CBS News in 2015.

In addition to its ideal location, Sunnyvale is also recognized for its park system and public recreation facilities, including eighteen prize-winning parks, two golf courses, fifty-one tennis courts, six public swimming pools, and a state of the art Community Center. The Baylands Park provides over seventy acres of developed parkland offering recreation activities, scenic pathways, and picnic areas for families. A wide variety of cultural and artistic events take place within the City, including the annual Art & Wine Festival, the Summer Music Series, Hands on the Arts children’s art fair, a weekly farmer’s market, and downtown holiday events. Additionally, the historic downtown business district is a vibrant commercial and entertainment hub.

Four school districts serve Sunnyvale, with twenty-six public and private schools. Stanford University, Santa Clara University, San Jose State

University, two University of California campuses, and several community colleges are nearby. Sunnyvale’s moderate climate is ideal, with an average temperature of 71° in July and 53° in January. Summers typically bring warm sunny days and delightful cool nights, and winters are mild, with an average rainfall of 15 inches.

The City of SunnyvaleThe City of Sunnyvale is a charter city, with a seven-member City Council that is elected at-large. The Council appoints the City Manager and City Attorney. The Mayor and Vice Mayor are selected by the Council, with the Mayor serving a two-year term. The Council and City staff enjoy a positive and mutually respectful working relationship.

Recognized for being well-managed and innovative, the City of Sunnyvale provides a full range of services and maintains a workforce of approximately 889 regular employees and 345 part-time casual/temporary employees, with six bargaining units. The 2015/16 Budget totals $356 million. The General Fund Expenditures are $153 million. The City maintains issuer credit ratings of Aaa from Moody’s Investors Services and AAA from Standard and Poors. Community surveys consistently indicate that residents and businesses are satisfied with the quality of the services and programs provided by the City.

The City of Sunnyvale is a full-service city whose departments include: Community Development, Library & Community Services, Finance, Human Resources, Information Technology, Public Safety (an innovative Police/Fire combination), Environmental Services and Public Works. The City also staffs the Department of Employment Development (“NOVA”), which provides regional job-training programs to residents of San Mateo County and seven Santa Clara County cities (the region from south of San Francisco to north of San Jose).

Overview of Position and ResponsibilitiesThe Chief Information Officer is an at-will management-level position reporting to the City Manager. As the Department Director, the CIO oversees 23 staff members focused primarily on supporting the operating departments and internal operations. The CIO is responsible for the overall management and planning of information technology services including technology acquisition and implementation, business systems analysis, and the development and fostering of a culture of innovation and citizen engagement through technology. The IT Department provides centralized support and maintenance to all City departments as well as offering strategic direction and long-term technology planning on a city-wide basis.

Acting as the technology consultant to the organization, the CIO will work closely with the City Manager’s Office and the Executive Team to ensure a forward-thinking, open, and strategic approach to technology in support of all municipal business units. Additionally, the CIO will be an advocate for best practices in technology and assist departments in achieving their mission using appropriate technology.

An overview of key responsibilities include:

• Plan, develop, and direct a comprehensive long-term strategic plan for the City’s technology needs and possibilities across the broad spectrum of municipal operations and for the public including telecommunications functions for improved access and transparency;

• Better position the City to effectively respond to the rapidly changing technological environment, including “smart city” technologies, mobile applications, and open data portals;

• Oversee current technology systems upgrades from outdated legacy systems to enhanced technology and mobile applications including prioritizing requests for applications acquisition, software standards, equipment acquisition and replacement;

• Develop, implement, and review Departmental budget, goals/objectives, policies, and procedures in order to provide enhanced and efficient information technology services to the City;

• Establish performance objectives and adapt existing measures to drive efficiencies with staff and technology solutions;

• Provide guidance and facilitate technical assistance to the City Manager, City Council, and to other City departments on all technology matters;

• Initiate, conduct, and analyze studies and special reports to determine future needs as well as to determine the feasibility of new programs and services;

• Respond to and resolve technology issues that affect staff, the public, and transparency/access issues and professional standards;

• Manage customer support, public RFP process and procurement for business applications, networks, storage, cyber security, and telecommunications equipment; and

• Contribute as an active and participating member of the Executive Team by providing guidance on a full range of technology issues including partnering with the local high-tech community to support enhancements.

The Ideal CandidateThe CIO will join the City Manager’s leadership team and be responsible for supervising professional, technical, and administrative staff. The CIO will also be a positive influence on day-to-day operations, have a “can-do” attitude, and be comfortable with a hands-on and proactive approach to all aspects of Departmental procedures. The City seeks expertise in a candidate that can manage basic municipality technology systems while advancing new “smart city” technology services.

The ideal candidate for CIO will have strong communication skills and have a unique combination of leadership, people skills, and technical expertise. The CIO will be seen as the technology advisor working across the organization. The CIO will have a natural curiosity and comfort level in advising and supporting internal departments trying to create efficiencies and deliver enhanced services on behalf of the community. Acting as this internal advisor and advocate, the CIO will also be expected to initiate discussions and gain the support through individual and group meetings.

The overall success of the CIO will require an ability to convey an outstanding technological vision and, at the same time, provide hands-on management and leadership to oversee daily operations for the Information Technology Department.

As an award winning and highly acclaimed community, the City of Sunnyvale offers an urban environment that rates very high on providing physical, mental, and social well-being to its residents.

Sunnyvale: At A Glance• Region: The Heart of Silicon Valley• Size: 24 Square Miles (Second largest city in Santa Clara

County, fifth largest in the San Francisco Bay Area)• Temperature: 71° (July) to 53° (January)• Residential Population: 148,028 (Source: State Department

of Finance estimate; valid until Spring 2016)• Number of Businesses: Approximately 8,031• Workforce: Approximately 118,500• Average Household Income: $74,000• Education: 67 percent college educated• Library: 1• Golf Courses: 2• Parks: 21• Elementary, Middle, and High Schools: 26 (public & private)• Tennis Courts: 51 (16 at the world-class Tennis Center,

and 35 at 15 other locations)• Sports Fields: 132 multi-purpose• Restaurants: 315• Shopping Centers/ Complexes: 52• Major Hotels: 10 (total of 3,340 rooms and 38,000 sq. ft.

of meeting space)• Annual Events: Art & Wine Festival, Summer Music

Series, Hands On the Arts, Downtown Association Holiday Tree Lighting, State of the City Address

“Innovation distinguishes between a leader and a follower.” - Steve Jobs, Former CEO, Apple

QualificationsExperience: Six years of progressively responsible experience in information systems, computer systems and analysis, and administering technical services, including three years of experience in a supervisory or management capacity. Experience working with municipal systems and applications is desired although candidates with private sector experience that are able to demonstrate transferable skills combined with a track record of providing outstanding service to internal customers are also encouraged to apply.

Education: A Bachelor’s degree from an accredited college or university in computer science, information technology, business management, information systems, or a related field is required. A Master’s degree is preferred.

Compensation & BenefitsThe salary for this at-will position of Chief Information Officer is $171,083 - $201,274 (currently under review for an upward adjustment) annually plus deferred compensation, automobile allowance of $450 monthly, and other excellent benefits. Additionally, the City offers two key incentives to attract the highest caliber of candidates:

• Relocation Reimbursement: The City offers a financial assistance program to help offset some of the costs associated with relocating to the City of Sunnyvale for out-of-area candidates.

• Mortgage Assistance Program: The City offers a mortgage assistance program to help with relocation to a principal residence in the City of Sunnyvale. Further details on this program are available from Ralph Andersen & Associates.

The City’s excellent benefits package also includes the following:

• Deferred Compensation: The City contributes 2% of base salary to either a 457 or a 401(a) plan, subject to plan contribution limits.

• Retirement: Classic Members: 2% @ 60 for Classic Members; 2% @ 62 for New PERS Members, in accordance with PEPRA. The City does not participate in Social Security except for the mandated Medicare portion.

• Paid Time Off (PTO): An all-inclusive paid time off program starts at 21 days annually.

• Holidays and Floating Holiday Leave: Eleven holidays and an additional 20 hours of floating holiday time per calendar year are provided. (New hires receive a prorated benefit based on date of hire.)

• Management Leave: 70 hours annually.• Medical Insurance: Medical insurance is provided through CalPERS,

all plans fully paid for employee and dependents.• CalPERS Contribution Rate: The current employee contribution rate

for Classic employees is 4%.

For the comprehensive listing of benefits, please view details on Ralph Andersen & Associates’ website (www.ralphandersen.com).

To Be ConsideredThis is a confidential process and will be handled accordingly throughout the various stages. Candidates should be aware that references will not be contacted until mutual interest has been established. Candidates are encouraged to submit before Friday, July 1, 2016. Interested candidates should apply by submitting a comprehensive resume, compelling cover letter, six professional references, and current salary via email to [email protected]. Mr. Robert Burg of Ralph Andersen & Associates will work in concert with the City of Sunnyvale to conduct the initial evaluation as outlined in this recruitment profile. Confidential inquiries to Robert Burg are welcomed at (916) 630-4900.

CHIEF INFORMATION

OFFICERRecruitment Services Provided by

Ralph Andersen & AssociatesThe City of Sunnyvale is an Equal Opportunity Employer.

CITY OF SUNNYVALE

C A L I F O R N I A