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Mark I. Schwartz4089 Bahia Isle CircleWellington, FL 33449Phone:
561-797-6475Fax: 561-784-9443Email:
Chief Information Officer / Senior Information Technology
Manager
Technology and business visionary with executive and hands-on
experience in automating multi-million dollar enterprises. Strong
record of success in creating redundant, robust IT architectures
and infrastructures that have resulted in substantial profit.
Proven ability to bring the benefits of Technology in solving
business issues while managing costs and minimizing risk. Provide
strategic direction to Board of Directors on technology. Strong
experience with all areas of pre/post merger integrations.Core
Skills
* Software Design, Development and Implementation* Strategic
Planning, Budgeting, Financial Projections* Strong Leadership
Experience* Proven Negotiation Skills* Excellent Communications
Skills* In-depth knowledge of telecommunications industry standards
and applications
* Post Merger Integration Leadership experience* Design and
Management of multiple Call Centers with traffic of 3 million calls
per month
PROFESSIONAL EXPERIENCE
Royal Philips Electronics ("Philips") / Lifeline Systems, Inc.
("Lifeline") / Health Watch, Inc. ("Health Watch"), Framingham,
MA
Vice President and Chief Information Officer 2007 - 09Key member
of Lifeline Post Merger Integration teams to assure a smooth
transition of operational functions from Health Watch to Lifeline:*
Designed and built a new monitoring center to facilitate the merger
of a majo
r medical monitoring company and successfully migrated 130,000
subscribers to the site* Designed and documented procedures,
workflow analysis, and design of softwarethat automated the
transition of client information to different database methodology
from custom software to Peoplesoft and SAP among others* Managed
several other projects supervising teams which main objective was
towhich successfully consolidated over 20 facilities* Worked
collaboratively with the senior management of the acquiring company
toseamlessly transition three call centers into one* Designed new
data center for Philips Remote Cardiac Monitoring Services,
Keyfeatures include calculating electrical requirements, Cooling
requirements, request for bids, Design and layout, racking,
lighting, ladder and wire management design. Making sure to allow
for maximum growth potential over next three years
* Core network, fiber, SAN, filtered air conditioning, and
monitoring of center* Designed and Implemented 73+ terabyte
redundant SANS* Designed 10gb permanent fiber network backbone
infrastructure working with manufacturers to ensure on time
delivery, installation and testing* Successfully liquidated assets
of a major call center following the merger
Health Watch, Inc., Boca Raton, FlVice-President and Chief
Information Officer 2004 -2007Provided executive leadership as head
of national IT for the second largest medical monitoring company.
Managed team of leading edge software developers from co
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ncept through implementation using Visual Studio, VB.net, C#, vb
and Sybase. Managed a million dollar communications infrastructure
including ring technology, allowing for redundancy and substantial
monthly savings of approximately $82,000per month* Created the
Sybase database administration team using replication for
redundancy allowing for 100% availability 24/7* Designed and
maintained several medical monitoring facilities with 9 levels of
redundancy with-in each facility , ensuring 100% availability with
no lost orunanswered calls* Managed IT Infrastructure budget and
cost control for the corporation, savingthe company thousands of
dollars on equipment purchases and lease negotiations* Ensured
130,000 Personal Emergency Response Units successfully signaled
intoone of our monitoring centers within 7 seconds* Responsible for
managing technical support team for the United States* Created EMR
system to go "Green" saving thousands of trees
Health Watch, Inc., Boca Raton, Fl, cont'dDirector of
Information Technology 1994 -2004Managed technology for medical
monitoring center with 85,000 elderly subscribers.Executed due
diligence and integration of more than 65 acquisitions.
* Completed the design of new monitoring software to integrate
all levels of business operations with monitoring platform
eliminating 20 full time billing posi
tions* Reviewed and overhauled communication contracts resulting
in $250,000 savingsper annum* Created a document imaging software
that ensured permanent document archive storage and retrieval*
Directed the major conversion of a software platform from Novell to
Microsoft.* Designed and documented major software re-write to
modernize and improve performance* Designed redundant systems to
allow for equipment to be maintained while in service and to test
for possible weaknesses in processes and equipment failure.
HARRY M. STEVENS, INC. 2 Commerce Drive Cranbury, NJ 08512
Project Manager/Senior Programmer 1989 - 1994Designed and
implemented a payroll system for 30,000 plus employees including
union and non-union locations. Interacted with all other software
platforms for controlling inventory, A/P, A/R, G/L. Designed
software for Sky Box Suites for major Football/Baseball stadiums:*
Giants Stadium, Fenway Park, Candlestick Park, Shea Stadium,
Houston Astrodome* Migration from other platforms involving
acquisitions* Managed team of programmers and engineer to ensure 24
hour support for 38 locations nationwide* Programming on AS400/IBM
system 36 using RPG II/RPG400/OCL
EDUCATION CITTONE UNIVERSITY, Edison, NJ
Bachelor of Science, 1985Brookdale Community College, Red Bank,
NJMiddlesex College, Edison, NJ
CONTINUING EDUCATION: Business Law, Time Management,
Negotiations and Communication
PROFESSIONAL ASSOCIATIONS Microsoft Registered PartnerISUG -
International Sybase Users Group
