Check List for Operation

7/31/2019 Check List for Operation

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G.P. Rajbahak & Co.

Chartered Accountants

Check List OperationsBank of Kathmandu

Mark ''

Operation circulars and Training (Internal MemoDated 03.05.07)

Yes NoW.PRef.

Rept

1. Minutes of operations level meeting heldmonthly at branch with agenda and minutes ofthe same forwarded to COO through MSR.

OT __

2. Internal Audit Dept. report ensuring that thesame has been followed.

OT __

Account Opening A/C (Country Operation Manual001)

Yes NoW.PRef.

Reprt

1. Application form for a/c opening has been

properly filled up. ACO __

2. As per KYC circular issued by NRB, adequatedocuments required to open an account hasbeen obtained or not.

ACO __

3. In case of Foreign Currency (FCy) account, checkwhether the procedure and documents requiredas per NRB circular No. 410 & 411 has beencomplied or not.

ACO __

4. Verify specimen card with application form. Incase where 'Stamp' has to be made compulsory,is made or not.

ACO __

5. If the account is operated by the agent of thecustomer, obtain a power of attorney in writtenforms, indicating the mode of account operation.Also, obtain the specimen signature of the agentand proper identification of the agent.

ACO __

6. Application for opening Time/Fixed Deposit fromthe customer has been received.

ACO __

7. Check date, amount in words and figure of

application is correct or not. Verify thecustomers signature. Cheque signed by theauthorized personnel or not. Debit customerssaving / Current Account and credit Time/FixedDeposit Account.

ACO __

8. Obtain acknowledgement signature of thecustomer on the copy of the receipt whiledelivering the FD receipt. File copy of receipt in

ACO __

Checked by: __________ Verified By: ____________1


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FD receipt.



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Account Closing (Country Operation Manual 001) Yes NoW.PRef.

Reprt

1. Application form prepared for a/c closing filledup with all particulars needed.

ACC __

2. Signature of the customer on the applicationform has been verified.

ACC __

3. As per KYC circular issued by NRB, adequatedocuments required has been obtained.

ACC __

4. After closure of a/c, the specimen card and the

a/c closing form has been defaced or marked'Cancelled'. ACC __

5. A/c closing charges has been charged as perstandard tariff of charges.

ACC __

6. When Time/Fixed Deposit account is closedbefore maturity date (FD Break) followingprocedure to be followed.

7. Receive the original receipt. Get the signature ofthe customer on the back side of receipt.

8. Close F/D account for interest application and

Tax deduction.9. Credit customers Current /Saving Account with

manually calculate interest rate after deductingTax.

ACC __

Stop Payment (Country Operation Manual 001) Yes NoW.PRef.

Reprt

1. Received the written request from the customer,clearly mentioning the cheque number, amount,date, payees name, etc and the reason for stop

payment.

SP __

2. Customers signature verified. SP __

3. The stop has been placed on an appropriatecheque.

SP __

4. Input in the system marking the specific chequeas Stopped

SP __

5. File the request/letter. SP __



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Safe Deposit Locker A/C (Country Operation Manual001)

Yes NoW.PRef.

Reprt

1. Does the applicant have an account with thebank?

SDL __

2. Application form (Specimen # AC 022) filled inand signed by the customer/s.

SDL __

3. Identification (citizenship certificate/passport)has been submitted by the applicant.

SDL __

4. Two photographs are submitted by applicant?

5. Security deposit and Locker charges are takendepending on the locker size.Security deposit: between Rs.25,000.00 to50,000 Annual charges: Rs.1,000.00 toRs.2,500.00

SDL __

6. Nominee Form (Specimen # DE 023A) filled upand signed by the applicant if he/she wants toappoint nominee.

7. Debit authorization (Specimen # AC 022) fromthe lessee to recover Security Deposit and theannual rental Charge from his/her accountobtained or not.

SDL __

8. Locker Rental Identity Card has been completelyfilled up with photograph of account holder andspecimen signature on it.

SDL __

Standing Instruction (Country Operation Manual001& SO-012)

Yes No W.PRef.

Reprt

1. Request letter from customer received. STI __

2. Signature of the customer verified. STI __

3. Instruction of the customer has been followed. STI __

4. Instruction of the customer has been loaded intothe system after obtaining necessary charges.

STI __

5. Instruction on due date has been processed. STI __



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Dormant A/C (Country Operation Circular GO/015) Yes NoW.PRef.

Reprt

1. Periodically list of dormant accounts generatedby CPU and corresponding details provided to

respective branches. Also, the details of reportsubmitted by the branch to CPU.

DA __

2. List of dormant accounts over 10 years butwithout any claim submitted to NRB.

DA __

3. A public notice issued by CPU on national dailynewspaper a month after completion of 10 yearsas dormant, if still no claim is received, details ofsuch account being transferred to an accountspecified by NRB.

DA __

4. Is there practice of approving the reactivationprocess only if the applicant is personallypresent?

DA __

5. Written request in person detailing reason forthe account being left non-operative along with afresh identification documents.

DA __

6. Approval for the same taken or not? DA __

7. Records of reactivated accounts maintained ornot? (For control procedure only, because the

system does not show the details of accountreactivated)

DA __

Return Cheque (Country Operation Manual 002 'Cash& Teller')

Yes NoW.PRef.

Reprt

1. Cheque return slip/ letter citing the reason forreturn to the customer has been issued.

RC__

2. Photocopy of the cheque to be returned hasbeen kept.

RC__

3. Authorized signatory of BOK to sign the chequereturn slip/ letter and bank stamp has beenaffixed or not.

RC__

4. If the cheque is to be returned, applicablecheque return charge has been obtained.

RC__



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Requisition for Cheque Book(Country OperationCircular SO/005)

Yes NoW.PRef.

Reprt

1. Check book, except for the first time, has beenissued only against valid requisition slip.

RCB __

2. Check book requisition slip has been properlyfilled up and the signature of account holderverified.

RCB __

3. An acknowledgement has been obtained uponreceipt of the cheque book. This has also beenverified against the face of the requisition andthe specimen signature.

RCB __

4. Procedures to be followed in case of requisitionauthorizing another person to collect the chequebook.

~ The specimen signature of theauthorized person has been attested.~ The signature of the account holderhas been verified against the specimensignature.~ Identity (copy of the citizenshipcertificate, ID card etc.) of the personauthorized to collect the cheque book hasbeen obtained/seen.~ An acknowledgement signature of

the recipient has been obtained and thesame has been verified against the attestedsignature on face of the requisition.

RCB __

5. Cheque book issue register has been properlymaintained.

RCB __



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Teller Transaction (Country Operation CircularSO/005)

Yes NoW.PRef.

Reprt

Withdrawal against Cheque

1. Payment against post dated cheque andpayment against stale cheque/s i.e. over 6months has not been made.

TT __

2. Amount in figures and words has been verified. TT __

3. Deletion and alteration has been authenticatedby full signatures of account holder or not.

TT __

4. The cheque has been signed by thePayee/Beneficiary on the backside.

TT __

5. Signature / Stamp of account holder obtainedand subsequently verified. (Also confirm through

system)

TT __

6. In case if payment has to be made above thelimit (i.e. NRs. 200,000 for each teller), approvalfrom Head Teller has been obtained. (BOKCountry Operation Manual 002)

TT __

7. Cash payment of cheque > NPR 500,000 hasbeen confirmed with the drawer (in case wheredrawer could be contacted).

TT __

Withdrawal against Withdrawal Slip (WS)1. Withdrawal against WS has not been allowed to

non-personal accounts.

TT __

2. Third person authorization has been clearlymentioned / provided in WS in case where thea/c holder is personally not present due to somereason.

TT __

3. The WS has been filled up by the account holderhimself/herself.

TT __

4. The identity of the person collecting thepayment (ID card or any other identity) has beenobtained.

TT __

Deposit Slip1. Deposit slip has been fulfilled with all particulars

needed including account number, depositorsname, account holders name, denominatione.t.c.

TT __

2. In case where more than NRs. 1,000,000 hasbeen deposited in any a/c the documentsdisclosing sources of fund has been obtained.

TT __



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(KYC circular).

Balance Confirmation Certificate(Country Operation Circular SO/014)

Yes

NoW.PRef.

Reprt

1. Customer request has been received and thesignature has been verified.

BC __

2. Reference number on the balance certificate hasbeen assigned as per standard format.

BC __

3. Reference number has been assigned in

chronological order and continued for one fiscalyear (Shrawan to Ashad).

BC __

4. CPU/CCU has reconfirmed details of the BCC thathas been issued by the branch.

BC __

5. CPU/CCU has prepared list of certificates issued inmonthly basis and the charges on the same hasbeen verified.

BC __

(Other than specified in SO/014)6. In case where account-holder has authorized third

person to receive the BCC, signature of theauthorized person has been obtained onapplication form and the same has been verifiedon Copy of Balance Certificate or Register.

BC __

Key Management (Country Operation Circular 002'Cash & Teller')

Yes

NoW.PRef.

Reprt

1. Any change in the vault custodians/key holdershas been reported to his/her supervisors withoutloss of time.

KM __

2. All keys relating to the vault has been held by

designated staffs comprising of two differentpanels in all branches/offices of BOK and samehas been recorded in Vault Key Register.

KM __

3. The Vault custodians/key holders has signed in thecash record book, currency-wise, while taking thecash into and out from vault. None of the staff orexternal members, other than the onesauthorized, was allowed to enter the vault.

KM __



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Country Operation Circular SO 021 'Key Management4. No staffs other than those listed in the panel have

been authorized to hold vault/safe keys.KM __

5. Key holders have signed on the key register foreach key being held by him/her. No keys have

been handed over to the respective panelistwithout having got the signature of the panelisttaking over, along with the signature of the staffhanding over, the key on the respective keyregister.

On Demand Statement (Country Operation Circular002 'Cash & Teller')

Yes

NoW.PRef.

Reprt

1. GFP__

Good For Payment (Country Operation Circular 002'Cash & Teller')

Yes

NoW.PRef.

Reprt

2. Received request letter and cheque to be markedGood for Payment. The request letter and thecheque have been signed by the authorizedaccount operator.

GFP__

3. Signatures in the letter and the cheque have beenverified.

GFP__

4. The cheque requested for Good for Payment is

crossed (A/c Payee or &Co). No bearer cheque hasbeen endorsed Good for Payment.

GFP__

5. Stamp Good for Payment made on the face /backside of the cheque and has been signed by atleast two authorized signatories of the bank. Oneof the signatories is of the head teller.

GFP__

6. Photocopy of the cheque has been retained. Andthe request letter has been attached along withthe necessary voucher and file.

GFP__

Other than specified in COC-002 'Cash & Teller'

7. Separate register for Stop payment has beenmaintained and application letters are filedproperly.

GFP__

Cash Yes NoW.PRef.

Reprt



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1. Physical verification of cash and other cashequivalent documents kept in vault has beencarried out and found correct.

CV__

2. The vault cash book, vault log book and othernecessary documents such as vault key register

are found correct.

3. In Vault cash book serial number control anddual signature control are found correct

CV__

4. Initial signature of staff has been made, in caseof overwritten in vault cash book.

CV__

5. Insurance coverage is proper regarding vaultcash, cash in transit and cash in counters.

CV__

6. Cash allocated for each individual teller is withinlimit i.e. NRs. 1 mio. (Holding limit) and NRs. 0.2mio. (Payment limit)

CV__

7. The vault cash has been verified with treasurylimit and found correct.

CV__

8. The vault in cash is within treasury limit, and indays where they are in excess amount has beenbrought down in following 2 working days.

CV__

RemittanceTC/FCY Sales (Against Passport) Yes No

W.PRef.

Reprt

1. Verify whether application for TC/FCY cash salesfilled up properly

TCP__

2. As per NRB Circular No. 413 dated 2063.12.11,the limit for foreign exchange facility providedagainst passport is $2000.

TCP__

3. Documents such as confirmed air ticket,photocopies of flight coupon of the confirmed airticket showing third country destination andphotocopies of the passport containing name,address and photograph has been kept on a file.

TCP__

4. The amount of foreign currency provided hasbeen protectographed in the jacket of the airticket and signed by authorized signatory andstamped.

TCP__



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5. Facility in excess of $2000 has been backed upby NRB permit.

TCP__

6. Commission has been charged as per StandardTariff of Charges.

TCP__

7. In case where customer has asked to debit hisaccount for facility utilized, the signature of theapplicant verified has been verified.

TCP__

8. In case of cash payment (NPR) against facilityutilized, denomination has been mentioned.

TCP__

9. In case where applicant has authorized thirdperson to receive the TC/Cash, signature of theauthorized person has been obtained onapplication form. And the same has been verifiedwhile issuing TC/Cash.

TCP__

TC/FCY Cash Purchase Yes NoW.PRef.

Reprt

1. As per NRB Circular No. 437 Foreign ExchangeEncashment Receipt (FEER) note has to be filledin clearly and legibly without leaving particular inany column. The same has been followed.

TCS__

2. Commission has been charged as per STC forcharges.

TCS__

Draft Sales (INR) Yes No W.PRef. Reprt1. For facility of more than INR 100,000 documents

revealing the exchange facility has beenobtained such as Proforma invoice, commercialinvoice. Follow up for custom clearancecertificate has been made.

DSI __

2. Commission has been charged as per STC. DSI __

3. Where customer has asked to debit his accountfor facility utilized, the signature of the applicant

has been verified.

DSI __

4. In case where applicant has authorized thirdperson to receive the draft copy, signature of theauthorized person has been obtained on or withapplication form. And the same has been verifiedwhile issuing draft.

DSI __



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5. In case of cash payment (NPR) against facilityutilized, denomination has been mentioned.

DSI __
