Che Smith Head of Advanced Technology and Business Innovation February 2015 Eat, Sleep, Innovate, Repeat ‘ The role of technology in future service delivery’

C h e S m i t hH e a d o f A d v a n c e d T e c h n o l o g y a n d B u s i n e s s I n n o v a ti o n

F e b r u a r y 2 0 1 5

E a t , S l e e p , I n n o v a t e , R e p e a t‘ T h e r o l e o f t e c h n o l o g y i n f u t u r e s e r v i c e d e l i v e r y ’

What Innovation Means to MeTechnology Innovations that could

transform the Public Sector

2

Introduction

My three passions – Innovation, Technology and the Public Sector

Romeo’s story Angelo Dundee Jens Lehmann The Virtual Consultant

3

What does Innovation mean to me…

Romeo Angelo Jens VC

4

‘Big organisations should follow start-ups methodology where they cheaply validate the idea assumptions before moving the idea to product development.

It will save lot of time & resources’

The key message – We Need To Move Quicker…

What does Innovation mean to me…

10

The part technology plays in the Public Sector

Home access to a computer and the internet can improve children’s

educational performance.

“Offline” households are missing out on a saving of £560 per year from shopping and paying bills online

Harness social media. 53% of the UK population 34 million live Twitter 1 million people are using LinkedIn.

Improve Council’s ability to better reach out into digital communities, and involve

residents and businesses to gather feedback and shape policy

E n g a g i n g t h e h o m e


Links to more hosted services

Tivo for schools

Open Data for schools

Encourage Mobile or Block?

Can the buildings be used for more?

Can the bandwidth be used for more?

Better links to Home learning

Schools pay for what they use

Village and town hub

Virtual Classrooms leading to

international learning

Bring schools capacity to

account

S m a r t e r E d u c a ti o n


Open Data feeds from street cabinets- Climate- Pollution- Footfall

- Unusual patterns

Open Data feeds from street furniture

Wi-Fi expansion from our Street cabinets

Enlight – half the current street lighting costs

Intelligent parking schemes

By 2015 it is estimated that over 50 billion devices such as lamp posts, cars, bins and parking bays will be connected to the

internet and have electronic sensors and or processors built into them.

C l e v e r C a b i n e t s

The part technology plays in the Public SectorAssistive Care

Links to LG Trials with Assistive care

Sensara –Building controls and

the home monitoring of movement and

behaviour

Linking hospitals, GP’s, care homes and home care.

Dynamic Health Systems.

Vitrucare platform – easy transfer of essential health measurements

A s s i s ti v e L i v i n g


We can take advantage of the consumer revolution

It can be possible for any personal device to securely connect to a councils systems and data.

Visitors are enabled to use public wifi facilities in civic buildings and staff can work with the equipment of their choice

C o - L o c a ti o n


“The next generation of teachers, social workers, doctors, nurses, and all public sector workers will have grown up in a technical age and will have higher expectations on what technology allows them to do.”

L i n k i n g e d u c a ti o n a n d t h e h o m e

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Is Innovation always positive? or for the generation Z audience… an Epic Fail?

BBC Radio 4 - Thought for the day

Steve Pashley

10 mins about Rally Round

www.rallyroundme.com

http://www.rallyroundme.com/

RALLY ROUND OVERVIEW V2.0 ><

SMART USE OF SOCIAL ASSETS

Given financial pressures, the most successful health and social care organisations will be those that utilise the social assets frail older people already have or can acquire.

Rally Round can help. rallyroundme.com


http://www.rallyroundme.com/


enables family members, friends and volunteers to provide more support to frail older people and help them to live independently in their own homes for longer.

rallyroundme.com


HOW CAN RALLY ROUND HELP

PRIMARY PREVENTION

More support to people who

are not yet FACS eligible

SECONDARYPREVENTION

Strengthen proactive care initiatives and

home from hospital schemes

WELLBEING

Reduce social isolation & loneliness

CARERS

More support to informal

carers

INTEGRATED WORKING

Enable task re-allocation

between professionals and families


3 METHODS OF USE

Self Serve

Guided Service

Managed

Networks

most independent most frail


•Amazon Web Services, complies with:•EU Directive 95/46/EC on the

protection of individuals with regard to the processing of personal data and on the free movement of such data.

•ISO 9001:2008•HIPAA Health Insurance Portability

and Accountability Act•Level 1 (the highest) Payment Card

Industry Data Security Standard•SOC 1/2/3 audited, AICPA SysTrust

Security Seal•FIPS 140-2 US Government Security

Standard•Certified adherence to the Safe

Harbor Privacy Principles•Encrypted and authenticated using

AES_128_GCM•Uses ECDHE_RSA2 as the key

exchange mechanism

Hosting and

Security


RALLY ROUND PACKAGE

No limit on number of accounts, users or initiatives covered, including involvement of partner organisations

Ongoing technical enhancements based on your feedback

Up to 12 days ‘on site’ implementation support

£9,450 (available on G-Cloud)

Hosting, backup, maintenance and support

Evaluation programme with University of Leeds

Networking with other organisations trialing Rally Round

Preferential licence arrangements post trial period


A GREAT YET SIMPLE IDEA

Rally Round quickly builds trusted support networks around frail older people

Organisations send prevention tips, self-care advice and service info to relevant networks

Rally Round runs on PCs, Phones and Tablets


SIMPLE TO USE

The simple to use jobs dashboard lets helpers quickly suggest things that need doing, and and keep track of who’s doing what


MONITOR ‘STATE OF PLAY’

Using the managed networks option organisations can create networks and keep track ‘at a glance’


INFORMATION CHANNEL

Organisations can send prevention, self-care and service information to every network member.


BENEFITSMore people doing more jobs in a more timely manner

•Improved quality of life

•Less loneliness

•Independence for longer

Olive

•More day to day help•Less burn out

Main carer

•Peace of mind.

•“I’m doing my fair share to help”

•Reconnecting with Olive

Family and friends

•Delayed or reduced expenditure

•Intelligence about strength of support networks

•Ability to serve more people

Organisations


END-USER FEEDBACK

“It has really helped us (and still is) when dealing with a very difficult stressful situation - we will definitely be recommending Rally Round”

“It's been a great help up to now and will prove even more useful as my Dad's Alzheimer's deteriorates”

“Positive and an excellent initiative, well done for it's creation. I will be supporting clients to access it as part of their circles of support thank you ”

“Generally good and massive potential

”


RECENT NEW FEATURES

For End-Users

• Option to flag jobs as urgent

• More control over email reminders (frequency and triggers)

• Streamlined network creation process

• New ‘how it works’ animation

• Responsive design for tablets and phones

For Organisations

• Push information notices to members of all support networks

• Create support networks ‘behind the scenes’

• Monitoring dashboard shows ‘state of play’ across all support networks

Ongoing technical development, informed by feedback


MORE INFO ?

Steve Pashley

[email protected] 785197

01782 664391

@rallyround1

rallyroundme.com


WE SHARE A BIG CHALLENGE

Finding ways to serve an ageing, socially isolated and frail population in a cost effective manner is one of the most demanding challenges facing UK society and public services.

Documents

Che Smith Head of Advanced Technology and Business Innovation February 2015 Eat, Sleep, Innovate, Repeat ‘ The role of technology in future service delivery’