Embed Size (px)
Citation preview
DRAFT
DRAFT
Charting the FutureUniversity of Toronto Libraries’ Strategic Plan 2013–2018
DRAFT
DRAFT
Co
nTe
nTS
About the libraries ........................................................................ 1
Introduction .................................................................................. 2
Summary of strategic priorities ..................................................... 3
Comprehensive collections ........................................................... 4
Innovative inquiry ......................................................................... 5
exceptional engagement .............................................................. 6
Strategic stewardship ................................................................... 7
Acknowledgements ...................................................................... 8
Membership, Strategic Planning Steering Committee ................... 9
Library executive .......................................................................... 9
Strategic Plan 2013–2018 DRAFT JULY 2013 1
DRAFT
DRAFT
DRAFT
Ab
oU
T Th
e LI
br
Ar
IeS
Central UTL libraries:• ChengYuTungEastAsianLibrary• EngineeringandComputerScience
Library• GersteinScienceInformationCentre• HarryR.AbbottDentistryLibrary• JohnP.RobartsLibraryforthe
HumanitiesandSocialSciences• Map&DataLibrary• MathematicalSciencesLibrary• MediaCommons• NorandaEarthSciencesLibrary• OntarioInstituteforStudiesinEducation
(OISE)Library• PetroJacykResourceCentre• RichardCharlesLeeCanada-HongKong
Library• ThomasFisherRareBookLibrary,
includingtheUniversityofTorontoArchives
Central UTL services: • Accessandinformationservices• Acquisitions• Cataloguing• Collectiondevelopment• Humanresourcesadministration• Informationtechnologyservices• Referenceandresearchservices
About the University of Toronto Libraries’ central library systemTheUniversityofTorontoLibraries(UTL)arerightlyreferredtoasanationaltreasure.Wearethe largestacademiclibrarysysteminthecountryandthethirdlargestinNorthAmerica.
The librarysystemisadministrativelycomplex.Thecentral librarysystemincludes13 librariesandvariouscentralservicesadministeredbytheUniversityChiefLibrarianLarryAlford.Thisstrategicplandefinestheprioritiesforthecentrallibrarysystemoverthenextfiveyears.
The central library system works in partnership with 31 other libraries that operate independently inservicetotheirconstituentsacrossallthreeUniversityofTorontocampuses.Together,allUniversityofTorontolibraries provide collections and services that inspire discovery and engage inquiring minds within theUniversityofTorontocommunityandbeyond.
2 DRAFT JULY 2013 University of Toronto Libraries’
DRAFTIn
Tro
dU
CTI
on TheUniversityofTorontoLibraries,Canada’slargestresearchlibrarysystemandoneofthemostsignificant
researchlibrariesglobally,isanessentialpartnerinadvancingknowledgecreationattheUniversityofToronto.OurinternationalreputationasacentreforresearchattractsleadingscholarstotheUniversity.Differentiatedfromourpeersbythebreadthandscopeofourcollections,weareuniquelypositionedtopreservetheschol-arshipofthepast,andopenopportunitiesfortransformativediscoveryintothefuture.
Ourplanbuildsonourreputationforexcellence.Aswelooktothenextfiveyears,weaimtobecomethepartnerofchoicefortheUniversity’sworldclassresearcherswhoimpacttheworldthroughthefurtheringofknowledgediscoveryandthedevelopmentofnewideas.
Inimplementingourplan,thecentrallibrarysystemwillbebuildingonasolidfoundationofachievements,realizedthroughtheUTLSteppingUpplanof2004–2010.Wehaveincreasedourresearchcollectionsinbothtraditionalandnewareasofscholarship,andhaveacquiredanumberofhistoricallysignificantpieceswithtremendousresearchvalueforbothlocalandinternationalscholars.Ourphysicalspaceshavebeengreatlyen-hancedthroughforward-thinkingrenovationstotheGersteinReadingRoom,theOISELibrary,andRobartsLibrary.Ourinformationserviceshavesteadilyadvancedtomeettheneedsofourfacultyandstudents,andwehavecollaboratedwithcolleaguesbothwithintheinstitutionandmorebroadlyinthelibraryandarchivescommunitiestoenhanceourabilitytodeliverservicesofthehighestquality.
Thisisanexcitingtimeforlibrariesasitisclearthattheinformationandhighereducationenvironmentswillcontinuetoevolverapidlyoverthenextfiveyears.Wewillrespondtothechangingneedsofourscholarsbybecomingalaboratoryforinnovation,adriverofcollaboration,andagatewaytothecultural,scientificandhis-toricalrecord.Wewillcontinuetoberecognizedasapreeminentresearchcentreforscholarsaroundtheworld.
Toachieveourambitions,wehavedevelopedaplanthatoutlinesfourkeyprioritiesinthecomingyears.Ourchoicesarefocusedonservingtheneedsofresearchers.
• We will grow our world class collections, expanding our strengths in both traditional andemergingdirectionsinscholarship.
• Wewillprovideinnovativeservices and spacesthatinspirethegenerationofideasandbuildasenseofcommunity.
• Wewillstrengthenourrelationshipswithourmanystakeholders,andengagedynamicallywiththecommunityofresearchersbothlocallyandabroad.
• Wewillachievethesetasksthroughcarefulstewardshipofourresources,andtheexpertknowl-edgeofourexcellentstaff.
ThecentrallibrariesoftheUniversityofTorontohaveahistoryofadaptabilityandinnovation,andourfuturewillremaingroundedinthesetimelessprinciples.Aswemoveforward,wewillensurethatUTLcontinuestoleadstrategicallytofurtherthemissionoftheUniversityofTorontotodayandforfuturegenerationsofscholars.
Strategic Plan 2013–2018 DRAFT JULY 2013 3
DRAFT
DRAFT
STr
ATeg
IC P
rIo
rIT
IeSComprehensive
collections1. We will continue to build collections that are
recognized around the world for their excel-lence.
2. We will enhance scholars’ access to and dis-coverability of our collections.
3. We will preserve our collections for future generations of scholars.
Innovative inquiry
1. Our physical and digital spaces will inspire learning and knowledge creation and build a sense of community.
2. We will continue to nurture the lifelong infor-mation literacy skills of our scholars.
3. We will be the partner of choice that researchers turn to for help finding the qual-ity information they need for scholarship.
exceptional engagement
1. We will be proactive and clear in our com-munications to engage most effectively with our scholars.
2. We will engage with the broader higher edu-cation community on issues that impact their scholarship.
3. We will partner with library colleagues locally, nationally and internationally to build capac-ity to deliver outstanding research services.
Strategic stewardship
1. We will measure our contribution to the suc-cessful fulfillment of the mission of the Uni-versity.
2. We will develop new revenue channels and pursue opportunities to become self-sustain-ing in some service areas.
3. We will become a nimble organization that is able to continually adapt to the rapidly changing information and higher education environments.
4 DRAFT JULY 2013 University of Toronto Libraries’
DRAFT
Co
MP
reh
enSI
ve C
oLL
eCTI
on
SOuroutstandingcollectionsareattheheartoftheUniversity’smissiontopursueresearchandteachingatthehighestinternationallevelsofexcellence.Thelibrarysystemisakeyresourceforleadingscholarsworldwide,andourcollectionsareintegraltoallpointsoftheresearchcycle.
1. We will continue to build collections that are recognized around the world for their excellence.a. Wewillreviewandmodifycollectiondevelopmentpoliciesandpracticestoensurethebestpos-
siblematchwithpresentandfutureresearchneeds.b. Oursubjectandlanguagespecialistswillcontinuetoseekuniqueandsignificantscholarlymate-
rialstoexpandcoreandspecialcollectionsintraditionalandemergingdirectionsinscholarship.c. Wewillexpandourdigitalcollectionsthroughthecreationofdigitalcontentbasedonourown
andfacultycollections.
2. We will enhance scholars’ access to and discoverability of our collections.a. Wewillimprovethecatalogueinterface,searchfunctionalityandresults,andthequalityofcata-
loguerecordstoensurebetteraccesstothefullbreadthofourcollections.b. We will build web services that deliver our collections to devices with varying capabilities,
includingmobiledevicesandforthoseinourcommunitywithaccessibilityneeds.c. Wewillensurethatprintmaterialsarereadilyretrievable.d. Wewillenhancethepresenceofourcollectionsinothersearchabledatabasestobetterenable
theirdiscoverythroughexternalsourcesandsearches.
3. We will preserve our collections for future generations of scholars.a. Wewillensurethecontinuedpreservationofouruniquephysicalresearchcollectionsthrough
expandingthestoragecapacityatUTLatDownsview.b. Wewilldevelopalibrarydigitalpreservationinfrastructure.c. Wewillreviewandrevitalizelibrarypreservationeffortsforprintcollections.
Strategic Plan 2013–2018 DRAFT JULY 2013 5
DRAFT
DRAFT
Inn
ovA
TIve
In
qU
Iry
Wearealeaderinprovidinginnovativeservicestosupportourmanyusersinanevolvinginformationenviron-ment.Throughourservicesandspaces,weenablecreativityanddiscovery,andprovideasenseofcommunityinalargeanddiverseuniversity.
1. Our physical and digital spaces will inspire learning and knowledge creation, and build a sense of community.a. Wewillprovideinspiringspacesforquietstudy,aswellasflexibleandconfigurablespacesthat
enableeffectivecollaborationandtheincubationofideas.b. Wewillfurtherbuildourvirtualpresencetoenhancelibraryservicesforourusers.c. WewillbecomethehubofintellectualleadershipintheUniversityandbroadercommunityby
activelyshowcasingtheresearchoffaculty,researchers,graduateandundergraduatestudents.d. Wewillenhanceourofferingsofnon-collectionresearchtools.
2. We will continue to nurture the lifelong information literacy* skills of our scholars.a. Wewillactivelysupportfacultyintheirteachingresponsibilitiesthroughthedesignandimple-
mentationoflibraryskillsdevelopmentintotheircourses.b. Wewilldevelopeducationalinitiativesthatcanbedeliveredatscaletoalargeanddiversestudent
body.
3. We will be the partner of choice that researchers turn to for help finding the quality information they need for scholarship. a. Wewillreviewandupdateourservicemodelstoensureweareprovidingidentifiable,approach-
ableandeffectivemethodsforreal-timeresearchandlearningsupport.b. Wewillcontinuetooffercustomizedinformationservicessupportthroughpublicservicepoints
andpersonalconsultations.c. Wewillsupportscholarsastheynavigateincreasingvolumesofdigitalinformationanddata.
*‘Informationliteracy’isdefinedaslocating,evaluating,assimilatingandcreatingrelevantinformation;makinguseofappropriatetoolsandtechnologyinthesetasks;effectivelycombiningdifferenttoolsandvariablesortsofinformation.
6 DRAFT JULY 2013 University of Toronto Libraries’
DRAFT
Creatingstrongandenduringrelationshipswithourstakeholdersisessentialtoourmission.Toprovideout-standingservices,wemustbuildeffectivelinesofcommunicationandcontinuouslyseekfeedbackfromourmanyusers.
1. We will be proactive and clear in our communications to engage most effectively with our scholars. a. Wewillcommunicateinformationaboutthecollectionsandservicesavailableinthelibrariesin
creativeandinnovativeways.b. Wewillcommittoconsultingwithourusersonanongoingbasistoimproveourcollections,
spacesandservices,andwillseekuserinputwhenrevisingourpoliciesandprocedures.
2. We will engage with the broader higher education community on issues that impact their scholarship.a. Wewillprovideleadershipandactivelysupportscholarlycommunicationincludingadvocacyfor
openaccessinitiatives.b. WewillprovideguidanceandleadershiptotheUniversityofTorontocommunityrelatedtothe
evolvingcopyrightenvironment.c. Wewillimprovesupportofknowledgetransferactivitiesbybuildingstrongerpartnershipswith
UniversityresearchersandwiththeOfficeofResearchandInnovation.d. Wewillsupportemergingmethodsofteaching.e. Wewillengagewithpublisherstodiscussemergingformsofpublicationandviablemodelsfor
thefuture.
3. We will partner with colleagues locally, nationally and internationally to build capacity to deliver outstanding research services.a. WewillincreaseourcollaborationswithotherlibrariesattheUniversitytofurtherourshared
missionsofservicetotheinstitution.b. Wewillexpandcollaborationswithscholars,faculties,departmentsandstaffattheUniversityto
furtheroursharedmissionsofservicetotheinstitution.c. Wewillexpandcooperativepartnershipstostrengthenourconnectionswithconsortia,andcol-
laborateinbuildingdistributedandlarge-scaleresearchservices.d. Wewillfurtherexploreandexpandformalpartnershipswithinternationalpeers,andwillcon-
tinuetohostinternationaldelegations.
exC
ePTI
on
AL
eng
Ag
eMen
T
Strategic Plan 2013–2018 DRAFT JULY 2013 7
DRAFT
DRAFT
Ourstaffaccelerateexcellenceinresearchandlearningbydeliveringworldclasscollectionsandservices.Wewillcontinuetoresponsiblystewardourfinancialresourcesinawaythatmaximizesourabilitytodeliverex-cellentservicestoourusers.Wewillcultivateapositive,transparentandresponsiveorganizationabletodeliverexcellentservicesthatcommunicatethevalueofthelibraryanditsmanyoutstandingemployees.
1. We will measure our contribution to the successful fulfillment of the mission of the University.a. Wewillbuildourcapacitytocollectdatatosupportinformed,qualityplanningdecisionsforour
collections,spacesandservices.b. Wewillbuildexpertiseinevaluatingtheimpactofourinvestmentsincollections,spaceandser-
vices.c. Wewillensurethatassessmentisembeddedasakeycomponentofourprojectsandservices.
2. We will develop new revenue channels and pursue opportunities to become self-sustaining in some service areas.a. Wewillbuildonourexpertisetoattractgrantsthatfundresearchandqualityimprovementini-
tiatives.b. Wewillexperimentwithnewfundingstrategiestofundlibraryprojects.c. Wewillcommittosupportingacultureofphilanthropythroughoutthecentrallibraries.d. Wewillexpandcollaborationswithpartnersordevelopin-housecapacitytoparticipateingrant-
fundedresearchprojects.
3. We will become a nimble organization that is able to continually adapt to the rapidly changing information and higher education environments. a. We will further develop our leadership, management, strategic thinking and communication
capabilities.b. Wewillfosteracultureofinnovationandexperimentation,andencourageourstafftoadoptan
evidence-basedpractice.c. Wewillconsultwithstaffasanintegralpartofourdecision-makingpractices.d. Wewillcontinuetoembraceadiversityofideas,languagesandskillsthatwillenhanceourability
todeliverexcellentservices.e. Wewillpromotecontinuousprofessionalgrowthandlearningatallstafflevels.
STr
ATeg
IC S
Tew
Ar
dSh
IP
8 DRAFT JULY 2013 University of Toronto Libraries’
DRAFT
AC
kn
ow
Led
geM
enTS
Thisplanistheresultofsubstantiveconsultationsthattookplacethroughthe2012–2013academicyear.TheStrategicPlanningSteeringCommitteeconsultedbroadlywiththeUniversityofTorontocommunityoffac-ulty,studentsandstaff;librarystaffinboththecentralsystemandinourpartnerlibrariesonallthreecampuses;andwithourpeersbothlocallyandabroadinthelargerlibraryandarchivescommunities.Wearegratefultothehundredsoffaculty,students,staffandcolleagueswhotookthetimetosendemails,talkwithus,respondtosurveys,participateinfocusgroups,submitreports,andwhoagreedtobeinterviewedfortheirexpertise.ThisplanisenrichedbythemanyvoicesthatcarepassionatelyabouttheUniversityofTorontoLibraries.
Wearealsogratefultothemanypeoplewhoprovidedsageadviceandsharedtheirskillsthroughtheplanningprocess.Inparticular,Ms.HelenLasthiotakisofferedguidanceaboutplanningwithintheUniversityofTorontocontext.Ms.ShereeDrummond,ProfessorGlenJones,ProfessorRhondaMcEwenandMr.MichaelRidleyloanedtheirconsiderableexpertisetotheStrategicPlanningSpeakerSeriesforUTLstaff.Ms.VickiWhitmellablysteeredusthroughtheselectionofthethemeswhichframedourconsultationprocess.OlesyaFalenchuk,Ph.D. and Monique Herbert, Ph.D. and their team expertly managed data collection and analysis for theproject.Ms.JosieFung,Ms.JenniferRielandMs.StefanieSchramskillfullyguidedtheCommitteetodevelopstrategicchoicecascadesbasedontheframeworkdevelopedbyProfessorRogerMartinattheRotmanSchoolofManagement.Ms.LauraAndersonprovidedeffectiveproject support to thePlanUTLcommittee.Alloftheseindividuals,andmanyothers,helpedguideourdecisionmakingtofocusthecentrallibrarysystemonasuccessfulpathforward.
Strategic Plan 2013–2018 DRAFT JULY 2013 9
DRAFT
DRAFT
Peo
PLe
Membership, Strategic Planning Steering CommitteeStephen Crotty|SeniorAcquisitions/AdministrationAssociate,CollectionDevelopmentDepartment
Dan D’Agostino|Librarian/Selector-SocialSciences,CollectionDevelopmentDepartment
Julie Hannaford|(Co-Chair)AssociateLibrarianfortheHumanitiesandSocialSciences,OfficeoftheChiefLibrarian
Lari Langford|Head,AccessandInformationServicesDepartment
Mark Leighton|CLICSupervisor/LANAdministrator,InformationCommons(Scotiabank)-Operations
Loryl MacDonald|UniversityArchivistandDepartmentHead,Uof TArchives&RecordsManagementServices(UTARMS)
Sian Meikle|(Co-Chair)InterimDirector,InformationTechnologyServices-DigitalLibrary&WebServices
Michael Meth|Director,OISELibrary
Elena Springall|CoordinatorofResourceSharing,Instruction&LiaisonLibrarian,GersteinScienceInformationCentre
Peter Wilson|AssociateDirector,Finance,Finance&Administration
UTMliaison|Pam King|Librarian,DigitalResearch&ScholarlyCommunication/Liaison:CTEP,LanguageStudies,VisualStudies,Uof TMississaugaLibrary,HazelMcCallionAcademicLearningCentre
UTSCliaison|Whitney Kemble|LiaisonLibrarianforHistorical&CulturalStudies,UTSCLibrary
Library executiveLarry P. Alford|ChiefLibrarian,UniversityofTorontoLibraries
Alfred Cheng|ChiefAdministrativeOfficer
Anne Dondertman | AssociateLibrarianforSpecialCollectionsandDirectoroftheThomasFisherRareBookLibrary
Julie Hannaford|AssociateLibrarianfortheHumanitiesandSocialSciences
Sandra Langlands|Director,GersteinScienceInformationCentre&Director(Acting),ScienceLibraries
Sian Meikle|InterimDirector,InformationTechnologyServices-DigitalLibrary&WebServices
Victoria Owen|ChiefLibrarian,UTSCLibrary
Caitlin Tillman|Head,CollectionDevelopment
Ian Whyte|ActingChiefLibrarian,UofTMississaugaLibrary
10 DRAFT JULY 2013 University of Toronto Libraries’
DRAFT
Co
nTA
CT
University of Toronto Libraries Strategic Plan 2013 – 2018
Larry P. AlfordUniversity Chief LibrarianUniversity of Toronto Librariesoffice of the Chief Librarian130 St george Street, room 2015Toronto, ontarioCanada M5S 1A5
[email protected] www.library.utoronto.ca/PlanUTL
DRAFT
