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Charging solutions Digital customer journey with ELMŰ-ÉMÁSZ Barnabás Pálfy | Budapest | 2020.03.10.

Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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Page 1: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

Charging solutionsDigital customer journey with ELMŰ-ÉMÁSZ

Barnabás Pálfy | Budapest | 2020.03.10.

Page 2: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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Charging solutionsUser experience with ELMŰ-ÉMÁSZ

Page 3: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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It’s 8-12 mins +the commute to the station.

How much time do You need to refill?

Page 4: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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For me it’sless then a minute

I’m an EV driver.

and NO travelling time to the charger.

HOW is this possible?

Page 5: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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I charge at my destination and leave the car on the charger

Árkád Budapest

@semi-public

50-120 km range /hour

Page 6: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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I also charge at work, while I’m at a meeting

@work

Page 7: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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I can charge at public destinations, too

Smart Pole (Lechner)

@public - destination

Page 8: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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If charging is paid for, then it is also

financially

SUSTAINABLE.

And I pay DIGITALLY via a mobile app

Page 9: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

9@station – on the way

When you are on a long trip

Page 10: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

Roaming agreements and OEM integrations

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Page 11: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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Some service providers think digital technologies mean that human service is not needed – WE THINK DIFFERENT!

24/7

Page 12: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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And - for sure - it’s possible to charge at home

@home

Page 13: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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Charging solutionsB2B Solutions with ELMŰ-ÉMÁSZ

Page 14: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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Our Technology and Services for B2B

Mercedes-Benz Hovány (Budaörs)

Page 15: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

ELMŰ-ÉMÁSZ · Név · ÉÉÉÉ Hónap NN 15

Keep track of charging through our B2B Portal

Page 16: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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Page 17: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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We cooperate with professional partners to deliver an even more enhanced digital customer experience

Off-street parking

On street parking

Car chargingCompany fleet package

Proptech solution

In cooperation with ELMŰ-ÉMÁSZ, Parkl is able to manage Innogy chargers, thus we can provide joint e-mobility

service for significant stakeholders.

Shopping malls Office buildings Real estate operators

Parkl integrates parking and car charging in one application, providing plug&play solutions for users.

Page 18: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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We have a decade of experience operating EV fleets and chargers, you can rely on our expertise

Page 19: Charging solutions Digital customer journey with ELMŰ ÉMÁSZ · 17 We cooperate with professional partners to deliver an even more enhanced digital customer experience Off-street

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We understand your needs,

Partner of:

What are we doing as a group?

advise you using our experience,

provide you the best e-mobility solution.