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Chapter
2
G
L
O
S
S
A
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Y
EXIT Glossary
Modern Management, 9th edition
Click on terms for definitions
Behavioral approach to management
Classical approach to management
Closed system
Comprehensive analysis of management
Contingency approach to management
Human relations movement
Human relations skill
Learning organization
Management science approach
Management system
Motion study
Open system
Scientific management
System
System approach to management
Triangular management
© Prentice Hall, 2002
RETURN to Chapter terms EXIT Glossary
The behavioral approach to management is a management approach that emphasizes increasing organizational success by focusing on human variables
within the organization.
© Prentice Hall, 2002
RETURN to Chapter terms EXIT Glossary
The classical approach to management is a management approach that emphasizes
organizational efficiency to increase organizational success.
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A closed system is one that is not influenced by, and does not interact with,
its environment.
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Comprehensive analysis of management involves studying the management
function as a whole.
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The contingency approach to management is a management approach
emphasizing that what managers do in practice depends on a given set of
circumstances—a situation.
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The human relations movement is a people-oriented approach to management
in which the interaction of people in organizations is studied to judge its impact
on organizational success.
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Human relations skill is the ability to work with people in a way that enhances
organizational success.
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A learning organization is an organization that does well in creating,
acquiring, and transferring knowledge, and in modifying behavior to reflect new
knowledge.
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The management science approach is a management approach that emphasizes the
use of the scientific method and quantitative techniques to increase
organizational success.
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The management system is an open system whose major parts are
organizational input, organizational process, and organizational output.
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A motion study finds the best way to accomplish a task by analyzing the
movements necessary to perform that task.
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An open system is one that is influenced by, and is continually interacting with, its
environment.
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Scientific management emphasizes the “one best way” to perform a task.
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A system is a number of interdependent parts functioning as a whole for some
purpose.
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The system approach to management is a management approach based on general
system theory—the theory that to understand fully the operation of an entity, the entity must be viewed as a system. This
requires understanding the interdependence of its parts.
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Triangular management is a management approach that emphasizes using information from the classical, behavioral, and management science
schools of thought to manage the open management system.