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© 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning
management system for classroom use.
Chapter 13
Capitalization
Sentence Beginnings
Capitalize the first letter of a word beginning a sentence.
13-2
• The Web has changed the way we do business.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
The Pronoun I
Capitalize the pronoun I, no matter where it appears or how it is used in a sentence.
13-3
• If I were you, I’daccept the position.
• I’m surprised that I’ve never heard of that website.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Proper Nouns
Capitalize proper nouns, including the specific names of:
—Persons ― Months and Days
—Places ― Nicknames
—Schools ― Agreements
—Streets ― Websites
—Parks ― Software Programs
—Buildings ― Computer Games
—Holidays and Events ― Historical Periods
13-4© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Do NOT capitalize common nouns that make general reference.
• Gulf Oil Company
• Gulf gasoline
• Amazon.com site
• PowerPoint slides
13-5
Proper Nouns
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Proper Adjectives
Capitalize most adjectives that are derived from proper nouns.
• European economy
• Japanese imports
• Victorian attitudes
• Boston baked beans
• Internet legislation
• French doors
13-6© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
But do NOT capitalize those adjectives that have become so common that they have lost their original meanings.
• manila folders
• french fries
• india ink
• china dishes
• charley horse
• diesel engine
13-7
Proper Adjectives
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
How can you
tell which
proper
adjectives are
no longer
capitalized?
13-8
When indoubt, consult a dictionary or
reference manual.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Geographic Locations
Capitalize the names of specific geographic locations.
• Washington, DC
• Los Angeles County
• Kansas City
• Mediterranean Sea
• Mount St. Helens
• Mount Vernon
13-9© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Do NOT capitalize words such as city of, state of, or county of when they come before the geographic locations they are describing.
• city of San Francisco
• state of Florida
13-10
Geographic Locations
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Organization Names
Capitalize the principal words in the names of business, civic, educational, governmental, labor, military, philanthropic, political, professional, religious, sports, and social organizations.
• Society for Technical
Communication
• College of the Redwoods
• United States Navy
13-11© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Generally, do NOT capitalize committee, company, association, board, etc., when these words replace organization names.
If these shortened forms, however, are used in legal or formal documents and are preceded by the word the, they may be capitalized.
13-12
Organization Names
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
• It appears that the
company is
making a profit.
(Informal document)
• As legal agent of the
Company, I am
authorized to make
purchases. (Formal
document)
13-13
Organization Names
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Academic Courses and Degrees
Capitalize only specific academic courses and degrees.
• Paige Baker, who holds a master’s degree,
teaches business English.
• Janet G. Adams, EdD, is a professor at
Minnesota State University.
• Have you taken Accounting I or
Business Communications 250?
13-14© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Seasons
Do not capitalize the names of seasons.
• We hire clerks in the fall and winter
only.
13-15© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Exception to Seasons Rule
• Schools capitalize Fall, Spring, and Summer when referring to their class terms.
Try Your Skill
1. The university of Georgia
is offering full
Scholarships.
13-17
Make any needed corrections to capitalization. The University of
Georgia is offering full
scholarships.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
2. Brooke and i saw many
victorian homes in
Alameda county.
13-18
Brooke and I saw many
Victorian homes in
Alameda County.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
3. Located north of san
francisco is the County of
Marin.
13-19
Located north of San
Francisco is the county
of Marin.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
4. Last Spring they installed
italian marble in the
entry.
13-20
Last spring they
installed Italian marble
in the entry.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
5. Do you want French fries
or chinese chicken salad?
13-21
Do you want french fries
or Chinese chicken
salad?
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
You just have to memorize these.
Try Your Skill
6. The united states postal
service offers Online bill
paying.
13-22
The United States
Postal Service offers
online bill paying.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
7. She plans to take Math and
Psychology courses next
Semester.
13-23
She plans to take math
and psychology courses
next semester.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
8. Old Navy usually earns its
greatest profits in the
Summer.
13-24
Old Navy usually earns
its greatest profits in the
summer.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Capitalize specific words in business correspondence components that are included in letters, memos, and e-mail messages.
• RE: Sales Meeting on Friday
(Subject line)
• Dear Dr. Thorogood (Salutation)
• Yours truly, (Complimentary close)
13-25
Business Correspondence
Components
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Titles of People
Capitalize courtesy titles (such as Mr.
Mrs., Ms., Miss, and Dr.) when they
precede names.
These titles may represent a person’s
profession, company position, military
rank, religious station, political office,
family relationship, or nobility.
13-26© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
• Ms. Ann Rivers and Mr. Scott Hammond were
promoted.
• Vice President Wilson and Marketing
Manager Callahan signed the contract.
• We invited Rabbi Mintz, Archbishop
Timm, and Reverend Curran.
13-27
Titles of PeopleCourtesy Titles
Company Titles
Religious Titles
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
• Voters favored Mayor Richard Peters
and Senator Paul Smith in the last
election.
• We hope Aunt Rita and Uncle Larry
will travel with us. (Family titles)
13-28
Titles of People
Political Titles
Family Titles
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
When NOT to Capitalize Titles
• Maria Cruz, supervisor of Marketing, was promoted.
• Our vice president met with the office manager and human
resources director today.
• The president conferred with the secretary of state before addressing Congress.
13-29
Titles Following Names
Titles Appearing Alone
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
• Count Dracula is the nickname given to Vlad the Impaler.
13-30
Nobility
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
When NOT to Capitalize Titles
• Our vice president, Mr. Harrison, reported on income.
• My sister and my cousin
will visit Grandmother next week.
13-31
Titles Followed By Appositives
Family titles Used With Possessive Pronouns
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Numbered and Lettered Items
Capitalize nouns followed by numbers or letters (except in page, paragraph, line, size, verse, and vitamin references).
• The meeting is in Room 102, Building
11, at 9 a.m.
• Please consult page 15 in Volume II of Appendix C.
• On Channel 13 I saw size 16 shoes advertised.
13-32© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Points of the Compass
• Before you came to the West
Coast, did you spend much time in the East?
• In the winter many Midwesterners travel south to Florida.
13-33
Capitalize points of the compass when they refer to specific regions.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
You have to know which are recognized regions. If in doubt, consult a dictionary.
Departments, Divisions, Offices,
Agencies, and Committees
Capitalize the names of departments, divisions, or committees. If you don’t know the official name, don’t capitalize it.
• Our Quality Control Department inspects every product.
• Have you written to that company’s employment
division?
• The Committee on Equal Opportunities
meets Tuesday.
• An investigation committee may be
appointed.
Chapter 17, Guffey-Seefer, Business English, 10e, Copyright 2011 Cengage Learning, All Rights Reserved 13-34
Governmental Titles
Capitalize the words federal, government, national, or state only when they are part of a specific title.
• federal holidays
• a national law
• Federal Trade Commission
• National Defense Act
13-35© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Product Names
Capitalize product names only when they
represent trademarked items. Except in
advertising, common names following
manufacturers’ names are not capitalized.
• Pepsi-Cola drink
• Big Mac hamburger
• DuPont pan
• Whirlpool washer
• Range Rover truck
• Oil of Olay lotion
13-36© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Published and Artistic TitlesCapitalize the principal words in titles of:
—Books, magazines, newspapers, articles—Movies, plays, albums, songs, poems—Websites, reports
Do NOT capitalize (unless they begin or end a title):
—Conjunctions of three or fewer letters (such as and, or, nor, but)
—The articles a, an, the—Prepositions of three or fewer letters (such as
in, to, by, for)
13-37© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
13-38
• The Last of the Mohicans
• “English As It Is Spoken”
• From Russia With Love
• Meet and Grow Rich
• Something to Hope For
Published and Artistic Titles
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
2. She ordered a new
hewlett-packard printer
for her home office.
13-39
She ordered a new
Hewlett-Packard printer
for her home office.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
3. You need to drive South
from Columbus to reach
Cincinnati.
13-40
You need to drive south
from Columbus to reach
Cincinnati.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
4. Her favorite film is The
Sound Of Music.
13-41
Her favorite film is The
Sound of Music.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
5. He would love to get a job
with the Government.
13-42
He would love to get a job
with the government.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
6. SUBJECT: Sign medical
release form by friday
13-43
SUBJECT: Sign Medical
Release Form by Friday
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
7. The department of
homeland security issued
a statement.
13-44
The Department of
Homeland Security
issued a statement.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Beginning Words
Capitalize the first words in quoted sentences, independent phrases, enumerated items, formal rules or principles following colons.
• Mario Fernandez said, “Rise above
the storm and you will find the
sunshine.”
13-45
Quotation
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
• Would you like a cup of tea? Yes, for a change. (Independent phrase)
• Depreciation on assets may be calculated as follows:1. Straight-line method2. Sum-of-the-years-digits method3. Declining-balance method
13-46
Beginning Words
Independent Phrase
Enumerated Items
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Laws, Bills, Acts, Treaties, and
Amendments
Capitalize the official names of government laws, bills, acts, treaties, and amendments.
• The Fair Labor Standards
Act established minimum wage and
overtime laws.
13-47© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Celestial Bodies
Capitalize the names of celestial bodies— Planets, planet satellites
— Stars, constellations, and asteroids)
Do NOT capitalize the terms earth, sun, or moon unless they appear with other celestial bodies.
13-48© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Ethnic References
Capitalize terms that relate to a particular culture, language, or race.
• Both Persian and Hebrew
traditions were respected.
13-49© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
13-50
Words Following Marked and
Stamped
Capitalize words that follow marked or stamped.
The box of bottles was stamped “Handle With
Care.”
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Titles in Official Documents
The title of an official may be capitalized if it appears within an official document.
• The Human Resources
Director shall be our representative in collective bargaining. (Appearing in company bylaws)
13-51© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Ex, Elect, Late, and Former
The words ex, elect, late, and former are not capitalized when used with titles.
• She read the memoirs of ex-President Johnson.
• Senator-elect Hollings is to be the speaker.
• We think that former Vice President Searle will be named CFO.
13-52© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
1. Kim Hunter, mba,
received her Bachelor’s
degree from ohio
university in athens.
13-53
Make any needed corrections to capitalization.
Kim Hunter, MBA,
received her bachelor’s
degree from Ohio
University in Athens.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
2. Your reservations are for flight 32 on americanairlines leaving from gate 14.
13-54
Your reservations are for
Flight 32 on American
Airlines leaving from
Gate 14.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
3. In the Fall Matt enrolled
in history, spanish, and
business marketing.
13-55
In the fall Matt enrolled
in history, Spanish, and
business marketing.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
4. Either the President or the
Vice President must make
the decision about
purchasing Dell Computers.
13-56
Either the president or the
vice president must make
the decision about
purchasing Dell computers.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
5. Before moving to the
west coast, our manager
lived in the south.
13-57
Before moving to the
West Coast, our
manager lived in the
South.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
6. In our engineering department, we need special keyboards with greek symbols.
13-58
In our Engineering
Department, we need
special keyboards with
Greek symbols.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
7. To reach austin, drive
South on highway 81 until
you reach exit 5.
13-59
To reach Austin, drive
south on Highway 81
until you reach Exit 5.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
8. The civil rights act of 1964
prohibited Employment
Discrimination.
13-60
The Civil Rights Act of 1964
prohibited employment
discrimination.
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer
Try Your Skill
9. How in the World did you
miss chart 4 that
appeared in diagram 21
of appendix B?
13-61
How in the world did
you miss Chart 4 that
appeared in Diagram 21
of Appendix B?
Make any needed corrections to capitalization.
© 2014 Cengage Learning. All Rights Reserved. Business English, 11e, by Mary Ellen Guffey and Carolyn Seefer