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CHAPTER IV
MARKETING STRATEGIES
4.1 Introduction
4.2 Channels of Distribution
4.3 Procurement and Marketing
4.4 Finance for Operation
4.5 Strategies
4.6 Regional Sales
4.7 Globalisation and its Impact
4.8 Conclusion
4.1 INTRODUCTION
Marketing is an important commercial function. Under marketing, the
customer becomes the fulcrum, the pivot about which the business moves.
Marketing begins and ends with customers. This basic fact is recognised in the
marketing of handloom products also.
Marketing is a social and managerial process by which individuals and
groups obtain what they need and want through creating and exchanging
products and value with others".'
Marketing does not mean selling what is produced. A product is
manufactured when it is presold in a marketing organisation. The task starts
with identifying what the consumer needs, and where it can be produced and
offer it at the time when the buyer needs it, by communicating its availability. In
what season at what price and from where to get can he answered only if
suitable information systems are built and maintained on a continuing basis. An
ideal marketing mix is an effective integration of the four factors, the product, the
price structure, promotional activities and the distribution system.2
1. Philip Kotler and Gary Armstrong Principles of Marketing (7th Edition)Prentice Hall of India, New Delhi, 1997, p.6.
2. William J. Stanton, Fundamentals of Marketing Mc Graw-Hill InternationalEditions, 1975, p.31.
110
ii
Handloom weavers can be grouped under two categories-self-employed
and those employed by master weavers or Co-operatives. In the second
category, weavers are supplied with raw material and other inputs and they have
to give them back as cloth, after receiving their wages.
The master weaver actually plays the role of an employer, financier and
marketer. He undertakes the responsibility of the marketing of cloth and to this
extent there would be no marketing problems for the weavers. The master
weavers have their own marketing channels.
4.2 CHANNELS OF DISTRIBUTION/
The channels of distribution for handloom products can be grouped as
given below:
1. Handloom Co-operatives - Wholesalers - Retailers - Consumers
2. Handloom Co-operatives - Co-optex - Cosumers
3. Handloom Co-operatives - Retailers - Consumers and
4. Handloom Co-operatives - Consumers.
Among the four channels, the main channel is Co-optex. Co-optex
functions both as a wholesaler and a retailer and acts as a link between the
producing society and the ultimate consumer.
112
As a wholesaler of handloom fabrics, Co-optex pursues the marketing
activities such as storing, grading and labelling of fabrics. The head office of
Co-optex at Madras does not make any direct sales. The head office acts only
as a co-ordinator for the procurement of handloom fabrics from primaries and
sells them through its 337 retail outlets. The fifteen Regional Offices of
Co-optex also do not make any direct sales to the consumers.
After the procurement of fabrics they are classified product-wise, as
sarees, dhoties, towels, bedsheets, pillow covers and the like. They are
classified according to their quality and yarn counts. Before the fabrics are sent
to the retail outlets, Co-optex affixes its emblem and the price details on the
fabrics.
The retail outlets of Co-optex occupy a key position in the channel of
marketing of handloom fabrics by virtue of their direct contact with the
consumers. The retail outlet is the last link or intermediary between Co-optex
and the u'timate consumers.
Chart 4.1 shows the channel through which the handloom fabrics of the
Primary Societies reach the consumers.
113
CHART 4.1
CHANNEL OF DISTRIBUTION FOR HANDLOOM FABRICS
HANDLOOM WEAVERS CO-OPERATIVE SOCIETY
REGIONAL OFFICE OF CO-OPTEX
CO-OPTEX RETAIL OUTLET
CONSUMER
Co-optex supplies yarn to the affiliated societies and receives the finished
goods and arranges for their sale. To find an outlet for the increased production
of Primary Weavers' Societies and to strengthen the arrangement for marketing,
Co-optex undertakes the work of both Internal and External marketing.
4.3 PROCUREMENT AND MARKETING
Co-optex has to procure handloom goods from the affiliated primary
societies and further it has to do the marketing job also and this prevents the
employment of weaver members of affiliated societies. Since the entire
114
handloom structure is based on providing continuous employment to weavers,
the procurement function has assumed great significance. To have a continuous
procurement process it is necessary to have efficient marketing also.
Marketing is a vital aspect of the handloom sector. The growth of the
handloom sector largely depends on an effective marketing system. Co-optex
makes a systematic approach to cover the market.
In the beginningCoOPteX opened selling units of its own and also
subsidised sales depots, opened by big Weavers' Co-operative Societies for the
marketing of handloom products. Formerly goods were sent directly from Primary
Societies to sales depot. But now it is not so. Co-optex has established its
warehouses in different regions and they act as distribution centres between
Primary Societies and the sales units.
At present nearly 1400 Primary Weavers' Co-operative Societies are
affiliated to Co-optex. Co-optex has 337 showrooms within and outside
Tamiln Nadu3. Co-optex provides marketing support to its Primary Societies to
the extent of fifty per cent of the total production on an average.
The remaining fifty per cent of the production of Primary Societies is
marketed by Primaries themselves. Co-optex has made an impressive sale worth
3. Administrative Reports of Co-optex, 1997-'98.
115
Rs. 327.33 crores as on 1997-'98 by selling as many as 400 varieties of
handloom products.4
Co-optex has 17 warehouses located in different parts of the State. After
procurement, the handloom goods are sent to these warehouses depending
upon their requirement in the relevant region From these warehouses, the
goods are sent to the retail outlets for sales.
4.4 FINANCE FOR OPERATION
NABARD provides financial assistance for the procurement and marketing
of handloom cloth, powerloom cloth and yam. The cash credit limit sanctioned
by NABARD for the financial year 1999-2000 is given in Table 4.1.
TABLE 41
Cash Credit by NABARD(Rs. in Lakhs)
SLNo. Particulars of ladeCash Credit Rate of InterestSanctioned
1. Handloom Cloth 12,400.00 8.5%
2. Powerloom Cloth 1,500.00 9.0%
3. Yarn 1,000.00 8.5%
Source: Records of Co-optex.
4. Annual Reports of Co-optex, 1997-'98.
116
The Government of Tamil Nadu and Government of India provide
financial assistance in the form of share capital, Loans, grants, subsidies, rebate
and the like for the sale of handloom cloth.
4.5 STRATEGIES
The word strategy means Tactics'. 5 Tactics relates to decisions that are
taken during the execution of plans. Co-optex in marketing its handloom
products adopts certain strategies. Every strategy has one key idea or a few
that c1Dnstitute the main basis for its success. The strategy may be a novel
scheme, or an idea or a method through which the marketing of the products can
be improved.
Co-optex has taken up the challenging task of marketing the handloom
products by adopting its own strategies.
4.5.1 Pricing Policy of Co-optex
Price is the most important factor among the various elements of
marketing mix. The elements, product, place and promotion, represent the cost,
and price is the only element in the mix that produces revenue. Price affects
other factors like sales, revenue, profit, demand and perception of quality.
Revenue of Co-optex depends only on price and it fixes the tone of competition.
5. David J. Luck and O.C. Ferrel, Marketing Strategy and Plans forSystematic Marketing Management, Prentice Hall of India, New Delhi,1982, p.8.
117
The handloom co-operatives are organised for providing continuous
employment and a fair rate of wages to weavers. Basically, handloom
co-operatives are non-profit organisations. However, in a competitive market
economy, they have to earn a reasonable rate of return for their investment and
for their survival.
The important factors that are considered by Co-optex in fixing the prices
are:
a) Cost of Procurement
b) Sales Target
C) Competition
d) Government Policy
e) Growth Rate
1) Maintaining the Goodwill and
g) Stability in Price.6
The Base price of the products of Co-optex is fixed by following 'Cost-plus
Pricing Method'. The factors of this policy strategy are:
1. Pricing various fabrics quickly
2. Being fair both to the buyers and the sellers and
6. B. Subburaj, "Pricing Strategies of Weavers Co-operatives' The
CooperatorVol.XXX Il No. 1, July 1994, p.17.
118
3. Being non-exploitative, as it allows only a reasonable profit margin to
the seller.7
In handloom co-operatives, the cost of production of each unit of
handloom fabrics is computed by taking into account the direct material cost and
the direct labour cost incurred in producing the fabrics. The societies do not
take into account overheads, inventory-carrying cost and such other indirect
costs.8
Co-optex procures the fabrics produced by the primaries. The primaries
are allowed to have a profit margin of 10 to 29 per cent over and above their
cost of production. 9 Since the same variety of cloth is produced by different
societies it results in different production costs. This is due to the policy of
purchase of raw materials, facilities available and the like. In order to ensure
uniform price for a single variety of fabric produced by different societies, the
Directorate of Handloom has fixed an upper price limit for each variety of fabric.
Co-optex pays either the price administered by the Directorate of Handlooms or
the price quoted by the Primaries which ever is less.
7. Ibid., p.17.
8. Ibid., p.17.
9. Ibid., p.18.
119
Differential Margins
The primaries have adopted differential margins. The margin varies
considerably for different varieties of fabrics among the primaries due to the
differences in quality, the estimated operation costs and profit targets. The
marginal percentage among silk weaving societies is the highest and it ranges
between 25 and 29 per cent 1 ° The marginal percentage is relatively lower in the
case of societies producing bedsheets, towels, sarees and the like. The
higher margin in the silk weaving societies has been due to their high unit cost,
costly input and a long time engagement of skilled labour needed for their
production. Another reason for this high margin for handloom silk varieties has
been due to their soundness in colour, texture, design and finish against the
powerloom silk fabrics.
The margin among the non-silk weaving societies is low because of their
low cost of production, low advertisement and low marketing cost.
Co-optex fixes its selling price by adding 15 to 40 per cent margin to its
procurement price. For silk and polyester fabrics, the margin is 35 to 40 per
cent. It is 15 to 20 per cent for Janatha cloth and 20 to 25 per cent for cotton
fabrics.' 1 Co-optex adopts a differential margins to fix the selling price for
10. Ibid., p.18.
11. Ibid., p.18.
120
its products. The selling price of Co-optex has two profit margins. The first
profit margin is allowed to producing societies and the second profit margin is
added to the sale price by Co-optex. Hence, there is a higher price for the
fabrics sold by Co-optex than those in the showrooms of Primaries.
The Primaries follow a uniform pricing policy. They sell their products to
buyers at the same price whether they sell the products at the production
centre or at the retail showroom. The buyers bear all the freight charges.
However, the Primaries have to bear the packing and loading charges in the
case of bulk purchases. In this regard, Co-optex has a different policy.
The selling price of Co-optex fabrics is uniform in all the retail outlets
within the State of Tamil Nadu. But it is three per cent more for sales made
outside Tamil Nadu. This has been due to additional freight cost. Co-optex
adopts "Place Price Discriminiation Policy" towards the consumers in Tamil
Nadu and those in other States of India.
4.5.2 Retail Outlets
The sales of Co-optex to the people are effected through the retail outlets.
Each outlet is controlled by a manager appointed by Co-optex. He is assisted by
sales persons and assistant sales persons. The number of sales persons in a
retail outlet depends on its volume of sales. During deepavali seasons,
sometimes additional sales persons are appointed on a temporary basis.
1')L A..
The simple organisational structure of Co-optex is given in Chart 4.2.
CHART 4.2
ORGANISATIONAL STRUCTURE OF CO-OPTEX
RETAIL OUTLET
MANAGER
SALESMAN
ASSISTANT SALESMAN
Procedure
The Manager of the retail outlet prepares a list of fabrics required based
on the local demand. He sends it to the Regional Manager. The Regional
Manager visits the regional warehouse and makes arrangements for the
despatch of fabrics from the warehouse. The fabrics are sent to the retail outlets
along with the documents and invoices. Then they are displayed in the
showrooms for sale. When there is a short supply, the Regional Manager is
infornied and necessary book adjustments are made. The fabrics received are
entered in the stock register. The fabrics issued for sales are also posted in the
stock register periodically. The balance of fabrics shown in the stock register
122
equals the physical stock in the shop. The manager and the sales person are
responsible for the stock.
When defects are pointed out, the return of goods is accepted by the
Co-optex retail outlets. But the replacement is made only when the fabrics are
returned in the original form.
Among the sales persons, one is in-charge of cash collections. He is
responsible for the custody of cash until it is handed over to the managers. The
ultimate responsibility of cash rests with the manager. The cash collected from
daily sales is remitted in the Co-optex's account in the District Central
Co-opertative Bank on the next working day. A petty cash balance is maintained
to meet the petty expenses like cleaning, purchase of stationery and the like.
The damaged and non-moving fabrics are kept aside. When the
production supervisor from the Regional Office visits the retail outlet, the rate of
discount on the damaged and non-moving fabrics is fixed for their clearance
sales. The rate of discount depends on the extent of damage in the fabric. In
addition to the rebate allowed on sales, the rate of discount offered for defective
fabrics varies between 30 to 50 per cent.
The monthly sales statement of the retail outlet is sent to the Regional
Senior Manager in the first week of the next month. The stock verification is
123
done once in six months, Every year, the accounts of Co-optex retail outlets are
audited by the auditors of the Directorate of Handlooms and Textiles and by the
auditors from Directorate of Co-operative Audit.
Retail Outlets
Retail outlets are the actual business units of Co-optex. Only when the
sales are effectively done by the retail showrooms, Co-optex can achieve its
prime object of serving its member societies by making higher procurement of
fabrics.
The sales performance of the retail outlets for 10 years from 1988-'89 to
1997-'98 is given in Table 4.2.
124
TABLE 4.2Sales Performance of Retail Outlets
Year No. of Showrooms SalesAverage Sales per
Showroom
1988-89 492 8591 17.46
1989-90 476 11109 23.34
1990-91 464 10356 22.32
1991-92 449 11379 25.34
1992-93 434 11905 27.43
1993-94 423 12247 28.95
1994-95 403 13942 34.60
1995-96 378 14754 39.03
1996-97 352 15414 43.79
1997-98 337 13291 39.44
Source: Records of Co-optex
From Table 4.2, it is obvious that the number of showrooms of Co-optex
had decreased, but the sales through retail outlets had increased. This is due to
the fact that Co-optex closes the unprofitable showrooms every year but at the
same time it takes effective measures to increase the sales in the existing
showrooms.
4.5.3 Promotion
The basic objective underlying promotion is to increase sales. A
well-designed promotion can help to solve certain specific marketing problems
125
together with the rest of the marketing objective. 12 The promotional measures
are highly essential to the handloom sector because it has poor marketing
infra-structure, limited geographical sales area, high cost of production and
limited potential consumers. The Primary Societies with their limited financial
resources cannot popularise their goods through sales promotional measures.
Hence, Co-opteX as the apex marketing agency for handloom fabrics in Tamil
Nadu, undertakes various sales promotional efforts.
4.5.4 Advertisement and Publicity
Advertising is the art of influencing human action, the awakening of the
desire to possess and possess ones product. "Advertising is a sales message,
directed at a mass audience, that seeks through persuasion to sell goods,
services or ideas on behalf of the paying sponser." 13 It is made effective through
mass media like Newspapers, magazines, periodicals, Radio, Television,
outdoor displays, direct mailings, monthlies, card, catalogues, handbills,
directories and circulars.
Publicity has been defined by the American Marketing Association as "the
non-personal stimulation of demand for a product, service or business unit
12. Micheal J. Baker, Marketing, The Macmillan Press Limited, 1979, p.338.
13. John D. Burke, Advertising in the Market Place, Mc Graw Hill International
Editions, 1980, p.9
126
by planting commercially significant news about it in a published medium or
obtaining favourable presentation of it upon radio, television or stage that is not
paid for by the sponsor. 04 In common use the terms publicity and advertising
are used synonymously.
The advertisements of Co-optex in daily newspapers, magazines, and
periodicals are frequent during festival seasons. In the magazines and
newspapers, photographs of film stars or beauty models wearing the handloom
clothes are found. The advertisements always carry the special mention about
the range of rebate. The photographs of film stars and models attract the
women folk. But for men and children there are no separate advertisements for
shirtings and children's ware. Advertisements normally mention about Handloom
silk varieties, cotton sarees and polyster sarees.
Co-optex' advertisements are found in the magazines and dailies
published in other States also. In Kerala, Co-optex advertisements are found in
'MathruboOmi' and 'Kerala Karnudini'. In Bombay, Delhi and other metropolitan
cities 'Times of India' carries Co-optex advertisements. Besides 'Na y Bharat', in
Delhi, 'Times', in West Bengal and 'The Statesman' in Calcutta, 'Amirtha Bazar
Pathrika', 'Telegraph' and 'Business Standard' display Co-optex advertisements.
14. Marketing Definitions, A Glossary of Marketing Terms, American
Marketing Association, 1960, p.19.
[27
In Orissa 'Samay' and in Kannada 'Deccan Herald' and 'Kannada Prabha'
publish the advertisements of Co-optex. In Goa 'Nay Hind Times', in Punjab,
'Punjab Kesari' and in Chandigarh 'Tribune' carry the advertisements of Co-
optex.
In Tamil Nadu also all leading newspapers like 'Dinamani', 'Dinamalar'
and magazines and periodicals like 'Anantha Vikatan', Kalki', and 'Kungumam'
carry Co-optex advertisements.
The commercial broadcasts of All India Radio from Chennai,
Tiruchirapalli, Madurai, Tiruneveli, Tuticorin present Co-optex advertisements in
an attractive manner. Documentaries and plays are also telecast by
Doordharshan.
45.4.1 Advertising Budget
Every year Co-optex is preparing a budget for advertising expenses. The
prepared budget is revised if need arises. In the budget, fund is allotted for
advertising in different media. Creating advertising messages and selecting
advertisement media mainly depend upon the fund allotted in the budget.
128
TABLE 4.3
Advertisement Budget Allocation for 1997-'98
(In Lakhs)
Type of Advertisement Media Budget Amount Percentage to To/al
News Papers & Magazines 57.00 34
TV 43.66 26
All India Radio 14.05 8
Regional Office Budget 29.16 17
Production of Film 11.49 7
Miscellaneous 14.26 8
Total 169.62 100
Source: Records of Co-optex.
The advertising policy of Co-optex clearly indicates the fact that Co-optex
gives great importance to news papers and magazines (34%).Next to
Newspapers, Television occupies a dominant place (26%).
Instead of spending more on Newspapers, it is better to concentrate on
T.V advertising. The survey conducted clearly indicates the fact that majority of
the customers are attracted by T.V advertisements.
The amount allotted to Regional offices can be utilised by Co-optex, as
per need. Usually the advertisement amount allotted to Regional offices are
used for the following purposes.
129
1. For distributing bit notices.
2. Construction of Pandhal and arches in front of the showrooms during the
festival seasons like Deepavali, Pongal, Tamil New Year and the like.
3. For having serial bulb sets and other illuminations.
4. For making attractive announcements about the varieties of cloth, rebate and
discounts through autos throughout the cities.
5. Through circuit T.V. in important places, like bus-stands and railway stations.
Also through cable T.V. advertisements are made.
The following table gives the advertisement and publicity expenses
incurred by Co-optex from 1989- 1 90 to 1997-'98.
TABLE 4.4
Advertisement Expenses on Sales(Rs. in Lakhs)
Advertisement ExpensesAdverisemefli
Year
Sales On Sales OnExpenses percentage)
1988-89
104 .60
10060 1.04
1989-90 130 18420 0.71
1990-91 92.06 13772 0.67
1991-92 117.92 17222 0.69
1992-93 97.61 19527 0.50
1993-94 95.37 23300 0.41
1994-95 191.17 22754 0.84
1995-96 281.21 25755 1.09
1996-97 236.82 26470 0.90
1997-98 168.91 32733 0.52
Source: Records of Co-optex.
There is a positive relationship between sales and advertisement
expenses. This fact is indicated by the calculated correlation co-efficient (.710).
Co-optex is spending less than one per cent on sales as advertisement
expenses.
More over Co-optex is concentrating more on advertisements only during
130
festival seasons like Pongal, Deepavali and Hand Loom Festivals. It is
131
suggested instead of concentrating only on certain festival periods, it is better to
advertise throughout the year.
4.5.5 Co-optex Bulletins and Literature
Co-optex publishes a number of leaflets, handbills, handouts, describing
the products they deal with, credit facilities available and discounts offered. The
Government of Tamil Nadu magazine 'Tamil Arasi' and the publications of Go-
operative Union like the Journal of Co-operation and Co-optex's own publication
'Poonthukil' emphasise the services and functions of Co-optex.
4.5.6 Outdoor or Traffic Advertisements
The town buses within the city limits and mofussil buses carry panel
advertisements and display boards of Co-optex, in important cities. They have
educational value among the public.
Hoardings of co-optex have been placed in important places in the cities
and towns, where there is high public mobility. In places like milk booths,
telephone booths, junctions, market places and important government offices,
hoardings are placed.
4.5.7 Posters, Stickers, Illuminated Sky Writings
Posters of Co-optex are displayed in railway stations, bus-stations,
marketing places and in important public places. A special feature of this type of
132
advertisement is issuing stickers. During exhibitions the illuminated sky writing
is a common sight.
The butterfly emblem is extensively used in all the advertisements and
publicity materials both in season and out of season.
4.5.8 Wall Paintings
The walls of houses and other buildings are hired and the rebate rate,
pictures and the name 'Co-optex' are painted in a prominent and attractive
manner. Bright colours are used for paintings and this type of advertisements
are found very common in all places.
4.5.9 Packing Material
All the packing material, receipts, bills, envelopes and application forms
used by Co-optex carry the trade mark emblem, 'Butterfly'. The survey
conducted by the researcher also reveals that almost all the people are aware of
the trade mark of Co-optex namely the Butterfly emblem.
Films and Documentary Slides
In theatres, film slides are projected, publishing the products offered by
Co-optex and also rate of discounts and rebate offered. The trade mark emblem
'Butterfly' attracts the attention of the public.
133
In the exhibitions also documentary films are screened. The dramatisation
of co-operative endeavor in handloom industry has mass appeal and it is an
effective medium of publicity.
4.5.10 Fashion Parades
Occasionally fashion parades are conducted by Co-optex. Beauty
Queens and children participate in fashion parades. Such parades are
conducted twice in a year. They are conducted in Madras, during the Pongal
festival. One such contest was organised at the World University Centre in
Madras on February 28, 1988 and another show at Madras was also conducted
in 1995. Trade Fairs are conducted in Ooty during the flower show and in
Kodikanal during the summer festival. But they are conducted only in select
places. So, the customers in general are not aware of them. The survey
conducted clearly reveals the fact that fashion parades conducted by Co-optex
are not popular among the public.
4.5.11 Exhibitions
Co-optex conducts exhibitions-cum-sales in specified places during the
festival seasons and on special occasions. The attractive exhibitions are the
basis for future selling. They are conducted in places where there are active
134
public movements. Usually, they are conducted in cross roads, bus stands,
public halls, shopping complexes and the like.
The people who visit the exhibitions come to know about the new ideas
and new products of Co-optex. And also publicity is gained for Co-optex through
attractive audio-visual display boards and illuminations.
In the exhibitions fresh and novel Co-optex products are offered for sale
without discount. For example suitcases, hand bags, school bags are exhibited.
Exhibitions are inaugurated by important personalities. They are conducted
nearly for three months during the festival season.
New varieties and designs of handloom cloth are introduced in
exhibitions, like National Integration sarees, Temple Car Sarees, Chetti Nadu
Sarees, Chithirai sarees, Valli sarees, Vaigai sarees, Kanya sarees, Surya
sarees, Eswara silk sarees, Pudu Pavu, Vannam and Kovil collections,
Computer designs were introduced in exhibitions. Some times special discounts
are also given for cloth material.
The following Table 4.5 gives the expenditure incurred by Co-optex on
exhibitions for the ten years from 1989-'90 to 1997-'98.
TABLE 4.5
Exhibition Expenses of Co-optex(Rs. in Lakhs)
Year Exhibition Expenses Total Sales Percentage to Total
1988-89 14.80 10060 0.15
1989-90 15.08 18420 0.08
1990-91 10.00 13772 0.07
1991-92 10.08 17222 0.06
1992-93 8.82 19527 0.05
1993-94 8.19 23300 0.04
1994-95 11.58 22754 0.05
1995-96 20.87 25755 0.08
1996-97 11.04 26470 0.04
1997-98 12.84 32733 0.04
Source: Records of Co-optex, Chennai.
From Table 4.5 it is clear that the amount spent by Co-optex exhibitions is
less than 1.0 per cent.
Trend and Growth Rate
The compound results of trend and growth rate of Advertisement
expenses and Exhibition expenses are shown in Table 4.6.
135
B0.0938 *(2.8031)Advertisement
9.8344.4287
0.340.0034 **(0.1O28
2.4556Exhibition
TABLE 4.6
Trend and Growth Rate of Advertisement Expenses andExhibition Expenses During the Period 1989-1998
Particulars Trend Co - effick'nls Growth Rate in Percentage
36
* Significant at 5% level.
Not Significant level.
Table 4.6 shows that the Trend co-efficient of advertisement expenses is
significant at five per cent level It shows a positive compound growth rate of
9.834 per cent per unit per annum.
But the trend co-efficient of exhibition expenses is not significant at 5 per
cent level. The compound growth rate of exhibition expenses is 0.34 per cent per
unit per annum.
4.5.12 Exclusive Silk Show Rooms
Co-optex has opened exclusive silk show rooms in important cities with
wide range of silk products like silk sarees, silk dhoties, silk pavadies, silk upper
cloth, printed silk sarees and silk ready made garments. These exclusive silk
show rooms are fully modernised, air conditioned, and spacious.
137
Exclusive silk show rooms are given attractive names and they deal only
with silk varieties. Thangam Pattumaligai, Salem, Thilliyadi Valliammai, Chennai,
Malligai and Angayarkanni in Madurai, Pavalam in Erode, Amutha Surabi in
Trichi, Maharani Silks and Thamarai at Coimbatore, Tanjore silk palace at
Kumbakonam, and Pashamdhara at Bangalore are the exclusive silk show
rooms opened by Co-optex
The sales made by the exclusive silk showrooms for four years from
1994-'95 to 1997-'98 are given in Table 4.7.
TABLE 4.7Sales of Exclusive Silk Showrooms
(Rs. in Lakhs)
Sl.No. Exclusive Silk Showroom 1994-'95 1995-96 1996-97 1997-'98
1. Thangam Pattu Maligai - 897.55 991.11 1008.11 834.55
Salem
2. Thillaiyadi Valliammai - 583.87 524.06 716.22 434.56
Chennai
3. Malligai - Madurai 110.70 111.63 127.60 110.29
4. Angayarkanni - Madurai 277.47 289.74 284.55 256.10
5. Pavalam - Erode 219.81 186.94 160.43 148.69
6. Amutha Surabi - Trichy 194.64 182.86 146.91 139.28
7. Maharani Silks - 139.70 121.26 120.91 84.00
Coimbatore
8. Thamarai - Coimbatore 69.85 69.79 73.81 54.13
9. Tanjore Silk Palace - 138.27 135.58 140.04 112.78
Kumbakonam
10. Pashamadhara - 57.24 49.30 36.39 36.20
Bangalore
Source: Offical Records of Co-optex, utiennat.
138
The sale of silk through exclusive silk showrooms shows a fluctuating
trend. This shows people's preferences have not been steady through the
years.
The following Table gives the percentage of silk sales by exclusive silk
showrooms in the total silk sale of Co-optex.
TABLE 4.8
Percentage of Silk Sales by Exclusive Silk Showrooms
(Rs. in Lakhs)
YearSales Effected by Exclusive Silk iota! Silk Sales
Percentage on
Showrooms Total
1994-95 2689 5100 52.73
1995-96 2662 5200 51.19
1996-97 2815 4800 58.65
1997-98 2211 6300 35.1
Sources: Official Records of Co-optex, Chennai.
From Table 4.8, it is clear that more than 50 per cent of the silk sales are
done only through exclusive silk showrooms. In the year 1997-98, only, 35.1
per cent sale was effected through exclusive silk show rooms.
139
4.5.12.1 New Marketing Strategy Adopted by Co-optex in the Sale ofSilk Sarees
To increase the sale of silk sarees, a new strategy was introduced by
Co-optex by making available silk sarees of customers' choice virtually at their
door steps.
Co-optex adopted new sales promotion efforts by organizing 'Campus
Sales' and introducing an instalment scheme.
The campus sales is made for employees of textile mills, educational
institutions, private organisations, companies, factories and the like. The society
has inducted vans for this purpose. These mobile sales depots are stationed for
a couple of days at one place to display silk sarees, and these sarees are sold
for cash and on credit. This service fetches good dividends, especially in
Coimbatore region comprising the three districts, Coimbatore, Nilgris and Erode.
In the first half of 1998, the sale of silk sarees in the region netted Rs. 50
lakhs, but during the corresponding period in 1999 the sales registered a
quantity jump to reach Rs.90 lakhs. This figure is the combined turnover of about
25 established show rooms and mobile depots. 15
15. "Co-optex Adopts New Marketing Strategy" The Hindu, August 3, 1999.
140
For the sake of salaried employees of small and tiny units, the society has
started an instalment scheme, under this scheme, the customer can opt for
payment of monthly instalment ranging from Rs.300 to Rs.1000. (in multiple of
Rs. 100) for a period of ten months. The scheme carries an incentive, that is, if
the customer pays nine instalments regularly, the tenth would be borne by the
society.
From experience it is found that the demand for certain silk sarees was
area specific. For instance the Kanchipuram Varieties were sold briskly in
Coimbatore, whereas in Erode and Nilgris the 'Salem Silk' was in good demand.
The earlier practice was to stack all kinds of sarees in the show rooms
which led to accumulation of unsold stock of certain varieties and this in turn
added to overheads.
Therefore to liquidate the dead stock, Co-optex slightly modified the
strategy, by going in for segregation of varieties.
Co-optex is also very particular that genuineness of the mobile depots
must be protected by not allowing the seconds and sub-standard sarees to enter
unscrupulously.
The silk sales are encouraging and Co-optex has increased silk sales as
detailed in Table 4.9.
141
TABLE 4.9
Sale of Silk by Co-optex from 1988- '89 to 1998-199
(Rs. in Crores)
Year Silk Sales Total Sales Percentage to iota! Sales
1988-89 18 100.60 17.89
1989-90 24 184.19 13.03
1990-91 29 137.72 13.03
1991-92 39 172.22 22.65
1992-93 40 195.27 20.49
1993-94 42 233.00 18.03
1994-95 51 227.54 22.41
1995-96 52 257.55 20.19
1996-97 56 264.70 21.16
1997-98 48 327.33 14.56
1998-99 63 328.63 19.17
Source: Records of Co-optex, Chennai.
From Table 4.9, it is clear that silk sale has an increasing trend except in
1997-'98. The percentage of silk sales on total sales also has an increasing
trend except in a few years.
Trend and Growth Rate
The computed results of trend and growth rate of silk sales are given
below.
TABLE 4.10
Trend and Growth Rate of Silk SalesDuring the Period 1989 to 1998
142
Silk Sales
Particulars Trend Co - efficient
A I B10*
3.0076.1103
(6.5794)
Percentage to Growth Rate
11.665
* Indicates that the Co-efficients are significant at 5% level.
Figures in brackets refer to t' value.
It is observed from Table 4.10 that the Co-efficient of silk sales by
Co-optex is found to be significant at five per cent level. It is clear that the
positive trend in silk sales was found to be 0.1103 per cent per unit per annum.
The compound growth rate of silk sales was found to be 11.665 per cent per
annum.
The trend of silk sales by Co-optex in ten years from 1988-'89 to 1997-98
is presented in Figure 4.1.
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144
Co-optex has planned to open more exclusive showrooms in all important
centres where there is potential for silk. Planning is also being done to open
Boutique show rooms and a few more exclusive product show rooms like home
textiles at important places.
4.5.13 Loomscape
It is a novel experience for Co-optex to display and sell curtain clothes
and Home furnishings in an exclusive shop opened under the Caption
'Loomscape' at Chennai. Higher Income Groups welcome products and
Co-optex has decided to open exclusive showrooms 'Loomscape' in Hydrabad,
Bombay and New Delhi.
4.5.14 Grading of Show Rooms
There are 337 showrooms of Co-optex inside and outside Tamilnadu and
they are graded on the basis of turnover made by them. By grading the
showrooms, only the required goods are sent to the concerned showrooms.
Thus unnecessary accumulation of stock in the showrooms is avoided.
The grading of showrooms of Co-optex as on March 31, 1998 is shown in
Table 4.11.
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146
From Table 4.11, it is clear that 152 of the total show rooms have sales
between 10 and 25 lakhs. Next to it 75 show rooms of Co-optex have sales
between 25 and 50 lakhs. 38 showrooms have sales of 5 to 10 lakhs. 25
showrooms have sales from 50 to 70 lakhs of sales. 12 showrooms have sales
of 100 to 150 lakhs. 11 showrooms have sales of 75 to 100 lakhs. 11 showrooms
situated in Chennai (3) , Madural (2), Coimbatore (1), Salem (2), Vellore (1),
Bangalore (1) and Mumbai (1) have the maximum sales of more than 150 lakhs.
Only 4 showrooms situated in Ernakulam Region have sales upto 5 Lakhs.
4.5.15 Modemisation of Show Rooms
One of the major promotional functions that contributed to increased
sales in Co-opteX is modernisation of its show rooms on par with private textile
shops to attract more customers. By modernising the show rooms, customers are
attracted and invited to come inside the shop so that sales can be increased.
The finance for the modernisation is obtained from National Co-operative
Development Corporation (NCDC) and NABARD.
NCDC sanctions 75 per cent of the total cost of the estimate as loan and
25 per cent of the total cost as share capital or subsidy through State
Government. The funds are released to the State Government on reimbursement
basis.
147
An exclusive saree shop has been opened in Cuddalore. Co-optex has
modernised showrooms and 5 new showrooms have been opened at Thiruthani,
Erode, Gwalior, Vashi (Bombay) and Sabarmathi (Ahemedabad). The turnover
of Rs.264.7 Crores in 1996-'97 has been increased to Rs.327.33 Crores in
1997-'98 because of modernisation of showrooms. During 1997-'98, the
Government has sanctioned Rs.50 lakhs for modernisation of showrooms for
nine Primary Weavers Co-operative Societies and the showrooms of 41
Weavers' Co-operative Societies situated at the newly opened Co-optex
Handloom Marketing Complex in Chennai.16
Celebration of Co-operative Week
Co-operative Week is annually celebrated in every region. Cultural
programmes and seminars are the features of the Co-operative Week.
Generally Co-operative Week is celebrated for one week from November 14th
every year. Hand Loom Week is also conducted by Co-optex. Even though they
are arranged in all places, they are well arranged only in urban areas. During
Co-operative Week the handloom fabrics are advertised.
4.5.17 Design and Development Division
In the case of Handloom Fabrics it is necessary to introduce new designs
to attract customers. When there is a change in fashion obviously the customers
16. "Welfare and Development Schemes for Handloom Weavers", Tamil Nadu
Journal of Co-operation, Vol.90, August '98, No.5, 26.
148
may prefer new designs. Co-optex has fully realised the importance of
introducing new designs whenever need arises. For this purpose in Co-optex
there is a separate division called Design and Development Division.
The Design and Development Wing of Co-optex is headed by a special
officer who is assisted by a Chief General Manger, a Product Development
Manger, and a Manager (Design & Production). In addition the wing has a
designer and the product development supervisors are assisted by weavers and
pattern makers.
Co-optex is having five design and service centres at Madurai, Salem,
Tiruchi, Coimbatore and Kadayanallur.
In order to provide effective training to the designers, the Government of
Tamilnadu has established the Government College of Arts and Crafts at
Madras and Kumbakonam. They impart training in the National Institute of
Design at Ahmedabad, the All India Institute of Handloom Technology at Salem,
and the Weaver's Service Centre at Madras and Kancheepuram.
In order to cater to the needs of the consumers, Co-optex is collecting
new designs from many sources. Co-optex has a consumer council to find out
the views of the consumers regarding the designs of various fabrics. The
members of the body are drawn from different age and income groups like
professionals, housewives and the like. This independent body consists of
149
actual buyers who are aware of the ever-changing trends in taste and fashion.
They critically examine the products, suggest improvements, if necessary, and
these suggestions are implemented by Co-optex.
Design competition is conducted by Co-optex to create a healthy
competition among the weavers.
Designers create new designs out of their own experience and
professional excellence.
Most of the designs of co-optex are based on the antique sarees collected
from temples. The new designs which are created by Co-optex on the basis of
the temple carvings are known as 'Kovil Collections".
Co-optex obtains samples of special varieties that are in great demand in
other States. On the basis of the samples obtained, Co-optex creates new
designs to suit its customers.
The National Institute of Design is mainly concerned with the
development of designs for interior fabrics such as bed covers, draperies,
carpets, floor cushions and quilt fabrics.
4.5.18 Personal Selling
'Personal selling' is a process of informing customers and persuading
them to purchase products through personal communication in an exchange
situation. 17
17.C.B.,Memoria, and R.L. Joshi, Principles and Practice of Marketing in
India, Kitab Mahal, Allahabad, 1988, p.449.
150
It provides the marketers with their greatest opportunity to adjust a message to
satisfy consumer's information needs. Besides it is more precise as compared
with other promotional methods.
Personal selling is another marketing strategy adopted by Co-optex like
other selling strategies.
Through Personal selling, the prospects are found; they are convinced
and the customers are kept satisfied. For the success of 'Personal Selling'
proper training is to be given to salesmen.
Co-optex gives periodical training to its salesmen. Personal selling is a
technique dealing with the buyers in order to complete the deal. Personal selling
creates Product Awareness by providing certain appealing elements to arouse
the interest of the prospective buyer. The technique of personal selling can
further be extended for the development of product preferences, bargaining and
negotiation of prices, before successfully concluding a sale deal.
4.5.19 Commission and Incentives
Co-optex apart from giving monthly salary, gives commission and other
incentives to the sales personnel who attain the target fixed.
Recently Co-optex introduced a New Sales Incentive Scheme for all the
staff working in marketing, administration and the technical side in order to
151
increase the overall sales performance. To evaluate the sales performance and
productivity of showroom staff and others, a system has been developed by
Co-optex wherein marks are being awarded for each criterion.
In the retail showrooms for marketing staff, marks are awarded for Sales
','Disposal of old goods', 'Inventory turnover' and 'Profitability'.
Table 4.12 shows the 'criteria' and marks allotted for the marketing staff.
TABLE 4.12
Marks Allotted for Marketing Staff
Sl.No. Criterion Marks Allotted
I. Sales 60
2. Disposal of Stocks 20
3. Inventory turnover 15
4. Profitability 5
Total 100
Source: Records of Co-optex, Chennai.
The following is the basis on which marks are allotted for sales.
152
TABLE 4.13
Incentive Marks for Sales
Criteria Marks Allotted
Upto the previous year sales 20
100.01% to 115% of previous year 30
sales
115.01% to 130% of the previous year 50
sales
Above 130% of the previous year sales 60
Source: Records of Co-optex, Chennal.
For sales incentive purose, only the realisable value of cash and credit
sales are taken into account.
Suppose during the current year the sales is maintained at the previous
year's figure, 20 marks are allotted. If there is an increase in sales, over the
previous years figure,marks are allotted on the basis of the percentage increase
in the sales.
In the case of disposal of old stock also, marks are allotted as follows:
'53
TABLE 4.14
Incentive Marks for Disposal of Old Stock
Criteria Marks Allotted
Below 25% 0
25%-30% 5
30%-35% 10
35%-40% 15
Above 40% 20
Source: Records of Co-optex, Chenna.
If inventory turnover is less than one, no mark is given. If it is between
one and 1.50, five marks are given. If the turnover is 1.51 to 2.00, 10 marks are
given and if it is above 2, 15 marks are given.
For profit only, if the expense ratio is above 35 per cent, no marks are
allotted. If the ratio is 25 per cent, 35 per cent marks are allotted and if the ratio
is less than 25 per cent, 5 marks are given.
On the basis of the marks allotted, a formula is adopted by Co-optex as
follows:
75 and above marks A formula
40 - 74 marks B formula
Below 40 marks C formula
On the basis of the formula adopted the incentive is given as follows:
TABLE 4.15
Incentive Formula
Sl.No. Retail Cash and Retail Credit Sales (Net) A B C
1. Upto last years sales 0.75% 0.65% 0.55%
2. For increase in sales over last yearsales
i) Upto 15% 2.25% 2.00% 1.75%
ii) 15.01%-30% 3.25% 3.00% 2.75%
iii) Above 30% 4.25% 4.00% 3.75%
Source: Records of Co-optex, Chennal.
Similarly, the incentives are calculated for the staff in administration,
technical and marketing sides also.
Credit sales forms a major part of the toal sales of Co-optex. Credit can
be given but the amount due from credit sales always bear a risk. To encourage
the collection of amount from credit sales, commission is given.
'54
155
TABLE 4.16
Commission for Credit Collection
SI. No. CriterionCommission Percentage on Entire
Collection
1. Collection Upto 60% of the amount 0.10
due
2. Collection above 80% - Upto 95% 0.20
3. Collection above 95% 0.60
Source: Records ot co-optex, unennal.
The commission and other incentives given to all staff of co-optex in the
last ten years from 1988-'89 tol 997-'98 are shown in Table 4.17.
TABLE 4.17Commission and other Incentives
(Rs. in Lakhs
Year Thial Sales 1
Commission and Percentage on Salesother Incentives
1988-89 10060 71.91
0.72
1989-90 18420 18468
1.00
1990-91 13772 177.68
1.29
1991-92 17222 243.53
1.41
1992-93 19527 193.88
0.99
1993-94 23300 149.30
0.64
1994-95 22754 205.15
0.9
1995-96 25755 135.78
0.53
1996-97 26470 276.59
1.05
1997-98 32733 163.30
0.5
Source: Records of Co-optex, Chennai.
156
From Table 4.17, it is understood that Co-optex spends nearly one per
cent of sales for the purpose of commission and other incentives.
4.5.20 Sales Promotion Methods
Sales Promotion has been defined as 'those marketing activities other
than personal selling, advertising and publicity, that stimulate consumer
purchasing and dealer effectiveness, such as displays, shows and expositions,
demonstrations, and various non-recurrent selling efforts, not in the ordinary
routine".18
Sales promotion is an important instrument for selling the goods
produced. It is essentially an art of creation, application and dissemination of
information about the goods which stimulate the buying decisions on the pa rt of
the consumer. Sales promotion activities are very important for the handloom
sector because of its poor marketing infrastructure, low marketing budgets, high
cost of production, limited geographical sales area and the like.
It serves as a bridge between advertising and personal selling and it
supplements and co-ordinates efforts in these two areas.
Sales promotion in Co-optex includes the small expenses met
by the Regional Offices, for the purposes of putting, arch, serial bulbs, auto
18. A Glossary of Markeitng Terms, American Marketing Association, 1960,
p.20.
157
advertisements, hand bills and the like. The amount is allotted to the Regions by
the Head Office and the Regional Offices decide on the methods of sales
promotion. The accounts are sent to the Head Office.
Table 4.18 gives the sales promotion expenditure incurred by Co-optex
from 1988-89 to 1997-98.
TABLE 4.18
Sales Promotion Expenditure(Rs. in Lakhs)
Sales PromotionYear Sales Percentage on SalesExpenditure
1988-89 10060 22.98 0.23
1989-90 18420 16.93 0.09
1990-91 13772 32.84 0.24
1991-92 17222 43.65 0.25
1992-93 19527 36.33 0.19
1993-94 23300 23.47 0.1
1994-95 22754 27.26 0.12
1995-96 25755 67.22 0.27
1996-97 26470 56.61 0.22
1997-98 32733 48.00 0.15
Source: Records of Co-optex, Chennal.
58
From Table 4.18, it is clear that co-optex is spending less than one per
cent of the total sales for the purpose of sales promotion activities.
4.5.21 Discount and Commission
Discount and Commission are given by Co-optex, for disposing of the old
stock. Usually, NABARD extends credit to Co-optex against its stock according
to its age. Eighty per cent of the value of stock is given as credit against the
fresh stock, 50 per cent against the value of the stock kept for more than a year
but less than two years. If the stock is kept for above two years, only 20 per
cent of the value of the stock is given as credit. If the stock is kept for above
three years, no credit is given by NABARD. So, to dispose of such stock,
Co-optex fixes the discount. Normally the discount announced by Co-optex is 20
to 60 per cent depending on the age of such stocks. Very old stocks which are
not sold through discounts are sold through auction sales starting from a base
price of 30 per cent. Suppose, even if it is not sold through auction then
Co-optex calls for tender and the stocks are cleared in kilos. The discount and
commission given by Co-optex in the ten years from 1988-'89 to 1997-'98 are
given in Table 4.19.
TABLE 4.19
Discount and Commission(Rs. in Lakhs)
Year Discount and Commission Total Sales Percentage on Sales
1988-89 740.02 10,060 7.36
1989-90 1,691.54 18,420 9.18
1990-91 1,127.89 13,772 8.19
1991-92 1,218.55 17,222 7.08
1992-93 1,583.91 19,527 8.11
1993-94 1,901.80 23,300 8.16
1994-95 2,418.14 22,754 10.63
1995-96 2,038.97 25,755 7.92
1996-97 1,907.87 26,470 7.21
1997-98 2,877.42 32,733 8.79
Source: Official Records 0t uo-optex, unennai.
From the Table 4.19 it is clear that Co-optex spends nearly nine per cent
of its sales money for the purpose of giving discount and commission. Normally
the discount given by Co-optex attracts the people very much.
4.5.22 Samples
Samples of products are offered for trial. Some samples are given free
and for others a small amount is charged. Sampling is the most effective method
of sales promotion but at the same time it is expensive.
159
160
Samples are received by Co-optex from private shops, master weavers
and the like for the purpose of production 'Mundu set' types of dress is famous
in Kerala 'Marble Print' in Pondicherry, ' Dye and Dye' in Andhra 'Kalamkari' in
Kumbakonam. Co-optex get samples of those fabrics and make their member
Primary Co-operative Weavers' Societies to produce such varieties. This
enables Co-optex to increase the varieties of stock.
The amount spent on samples by Co-optex in the ten years from
1988-'89 to 1997-'98 is given in Table 4.20.
161
TABLE 4.20
Expenditure on Samples(Rs. in Lakhs)
Year Total Sales Expenditure on Samples Percentage onSales
1988-89 10060 1.58 0.020
1989-90 18420 1.29 0.010
1990-91 13772 0.59 0.004
1991-92 17222 1.81 0.010
1992-93 19527 1.22 0.006
1993-94 23300 2.64 0.010
1994-95 22754 2.55 0.010
1995-96 25755 0.62 0.002
1996-97 26470 1.62 0.006
1997-98 32733 0.80 0.020
Source: Records of Co-optex, Chennai.
Table 4.20, clearly shows that Co-optex spends a very negligible
percentage on samples.
4.5.23 Rebate Scheme
The Government of India decided in February 1953 to levy additional
excise duty on cloth, except export quantity produced by the textile mill industry.
The proceeds of the duty were to be utilised for meeting the cost of schemes
introduced for the development of the handloom industry. A separate fund known
162
as 'Cess Fund' was created for this purpose. But it was insufficient to meet the
expenditure on handloom development schemes. Due to some difficulties in the
operation of this fund, in 1960, the Government of India abolished this cess fund.
The additional excise duty on mill cloth was credited to General Revenue Fund.
The crisis in 1952 in the handloorn industry led the Government of India to think
about long term relief to this industry. So, All India Handloom Board was set up.
The Textile Enquiry Committee was appointed for this purpose. The All India
Handloom Board appointed a sub-committee for the revival of the handloom
industry on a continuing basis.
In 1953 the sub-committee submitted a report suggesting among other
schemes, the introduction of the Rebate Scheme.
The committee found that there was a difference in the cost of yarn used
by handlooms for making cloth, and the mill-made cloth for coarse variety to the
extent of nearly 20 paise. The committee concluded that the levy of excise duty
on mill-made cloth at the rate of 11 paise per yard did not provide full relief to the
handloom cloth because as there was still a difference of 9 paise. Under these
conditions the committee suggested the introduction of the rebate scheme to
meet the difference of 9 paise per yard of cloth. This scheme was introduced not
only to fill the gap between mill cloth and handloom cloth, but also to work as a
consumer incentive to improve the marketing of handloom cloth.
163
The Government of India approved the scheme of rebate on handloom
cloth towards the end of 1953 As per the recommendations of the
sub-committee appointed by the All India Handloom Board, the Government of
India introduced the rebate on handloom sales in 195419 and State
Governments were instructed to implement this scheme for clearing the
accumulated stocks of handloom cloth. The working of the rebate scheme was
however subject to certain modifications. In 1959 steps were taken to minimise
the expenditure on the rebate scheme.
The Government of India further modified the scheme in 1960. A special
rebate of 10 per cent was allowed on handloom cloth, for the purpose of clearing
accumulated stocks.
The rebate allowed, improved the sales of handloom cloth and it provided
continuous employment opportunities. The available resources were utilised
which resulted in a better turnover.
Till 1974-75 the rebate during the normal period was three per cent on
wholesale and five per cent on retail sales. During festival occassions like
Deepavali, Pongal, Ramzan and some noted festivals,10 per cent rebate was
allowed by the Tamilnadu Government.
19. Welfare and Development Schemes for Handloom Weaveers, opcit., p.27.
164
According to the suggestions of the Government of India, from 1975-76
onwards, State Government permitted 20 per cent rebate on sales of handloom
cloth and the Government of India agreed to meet 50 per cent of the
commitment.
Subsequently from 1976-77 a differential rebate was allowed at
differential rates on different varieties. The differential rebate followed is shown
in Table 4.21.
TABLE 4.21
Differential Rebate
Varieties Wholesale Rebate Retail Rebate
Dhoties, Towels and - 5%
Angawasthrams
Bed Spreads 5% 10%
Shirtings and Coatings 5% 10%
Silk 5% 10%
Source: Records of Go-optex, unennai.
The subsidy on sales in the form of rebate has been the most important
factor contributing to the increased sales of handloom cloth, by removing the
handicaps of the industry against mill competition.
The rebate given at varying rates and diverse terms and conditions is the
main attraction for customers to purchase handloom cloth. The rebate facility
i65
enables the handloom weavers in the Co-operative to increase their earnings by
continuos employment throughout the year. An aslowance of 20 per cent as
rebate with certain ceilings according to the variety of cloth produced, has
helped the weavers within the Co-operative sector greatly to compete with the
powerlooms sector and the mill sector.
Usually the rebates are allowed only during certain festival periods and
noted days, like Deepavali, Pongal, Handloom Festival, Tamil New Year,
Ramzan, Adi month, Onam, Ganesh Pooja, Anna, Periyar and Chief Minister
Birthdays, Holi, Ugadi, clearance sale, summer sale, Raksha Bandhan and the
Marriage season. In total 100 days enjoy rebate. The State Government have
revised their rebate policy with effect from September 8,1997. As per the new
rebate policy, rebate at the rate of 20 per cent is being allowed on the sale of
handloom goods of Primary Weavers' Co-operative societies throughout the
year and they are eligible for reimbursement of the rebate from Government for
the whole year, without any ceiling. The sale of handloom goods made to
Co-optex by Primaries is also eligible for claiming rebate. However, the
quantum of rebate is allowed by the Primaries, in respect of procurement made
by Co-optex. The State Governent have sanctioned Rs.14190.49 lakhs and
7310.30 lakhs to Primary Weavers' Co-operative societies and Co-optex
respectively towards rebate for the past five years.
166
The rebate claims made by Co-optex to the Director of handlooms, and
the balance amount due to Co-optex are given in Table 4.22.
TABLE 4.22
Rebate Claimed by Co-optex and the Amount Outstanding withthe Government of Tamil Nadu
(Rs. in Lakhs)
Year Actual Claims Ceiling Limit Balance Due
1991-92 1456.74 1456.74 -
1992-93 1472.83 1456.74 16.09
1993-94 1486.99 1456.74 30.25
1994-95 1663.07 1456.74 350.98
1995-96 1667.06 1456.74 510.43
1996-97 1694.46 1456.74 23762
1997-981618.06 1456.74 161.32
Source: Records of Go-optex. unennal.
From the Table 4.22, it is clear that except 1991-'92, in the remaining
years the actual claim for rebate was in excess of the ceiling fixed for rebate.
The financial commitment related to rebate has been increasing year by
year. The payment of rebate claims takes nearly two years. Thus rebate claim
due is a serious problem to the societies. More than 50 per cent of the working
capital is locked up in the form of rebate claims in the hands of Government.
167
If rebate claims are settled in time, the functioning of the societies can be
improved. It is one of the acute problems faced by the Weavers' Co-operative
Societies.
If rebate is given to all items whether they are fast moving or not, it will
stimulate the traders to take active marketing measures. It will boost the sale of
handloom products and reduce the unsold stock. Clearance of unsold stock will
enable the handloom weavers to continue their production without interruption.
Normally sales will increase if rebate is given.
4.5.23.1 Deepavali Sales
DeepavaU is an important festival when Co-optex has a good market for
its products. Rebate and discounts are given at the maximum rate of 20 to 40
per cent during this period.
Details of Deepavali Sales effected by Co-optex from 1989 to 1998 are
given in Table 4.23.
TABLE 4.23
Deepavali Sales on Total Sales
168
(Rs. in Crores)
Year I Total Sales I Deepavali Sales
1988-89 100.60 42.84
1989-90 184.20 54.86
1990-91 137.72 60.24
1991-92 172.22 57.99
1992-93 195.27 57.78
1993-94 233.00 62.03
1994-95 227.54 60.85
1995-96 257.55 62.50
1996-97 264.70 68.55
1997-98 327.33 54.95
Source: Records of Co-optex, Chennai.
Deepavali Sales as Percentageon Total Sales
42.58
29.78
43.74
33.67
29.59
26.62
26.74
24.27
25.90
16.79
Table 4.23 shows that a considerable quantity is sold during the period of
Deepavali. In 1990-91 the Deepavali sales percentage was the maximum
(43.73%). But in 1997-'98 Deepvali Sales has come down to 16.79 per cent. As
rebate is allowed for purchase at any time of the year, many purchase goods
from Co-optex, much ahead of the Deepavali season.
169
4.5.23.2 Pongal Sales
Pongal is another important festival celebrated by the people in
Tamilnadu and in other places, it is celebrated as 'Makara Sankaranthi'.
Details of sales effected by Co-optex during Pongal from 1989 to 1998
are given in Table 4.24.
TABLE 4.24
Pongal Sales on Total Sales
(In crores)
Year To/al Sales Pongal Sales PUI1X Sales as Percentage oniota! Sales
1988-89 100.60 21.77 21.64
1989-90 184.20 14.61 7.93
1990-91 137.72 22.73 16.50
1991-92 172.22 19.88 11.54
1992-93 195.27 22.67 11.61
1993-94 233.00 20.36 8.74
1994-95 227.54 19.94 876
1995-96 257.55 23.26 9.03
1996-97 264.70 18.79 7.56
1997-98 327.33 11.79 3.60
Source: Records of Co-optex, Chennai.
170
Table 4.24 shows that up to 1994 Pongal sales constituted an important
portion of the total sales. But after that year the percentage of Pongal sales had
been below 10 per cent.
4.5.23.3 Handloom Festival Sales
Apart from the regular festival periods, Co-optex celebrates its own
festival called the Handloom Festival every year. This is also another strategy
adopted by Co-optex to increase its sales.
Table 4.25 gives details of the salos of Co-optex during the Handloom
Festival from 1989 tol 998.
171
TABLE 4.25
Handloom Festival Sales on Total Sales
(Rs. in Crores)
Year Total Sales Handloom Handloom Festival Sales as1-estival Sales Percentage on Total Sales
1988-89 100.60 5.70 5.67
1989-90 184.20 8.86 4.81
1990-91 137.72 6.80 4.94
1991-92 172.22 5.46 3.17
1992-93 195.27 7.18 3.68
1993-94 233.00 6.60 2.83
1994-95 227.54 10.36 4.55
1995-96 257.55 11.84 4.60
1996-97 264.70 5.83 2.20
1997-98 327.33 7.57 2.31
Source:- Records of Co-optex, Chennai.
Table 4.25 shows the percentage of Handloom Sales effected by
Co-optex. It is seen that nearly 3 to 5 per cent of total sale is done during the
Handloom Festival.
An ANOVA model was useçi to find out the significance of the sales for
three seasons. The three seasons chosen are Deepavali, Pongal and Handloom
Festival.
172
The hypotheses are:
1. The sales between season do not differ significantly.
2. The sales between years do not differ significantly.
TABLE 4.26
Deepavah, Pongal and Handloom Festivals
Sources of Variance Sum of Squares d.f Mean Squares F Value
Between Seasons 7369.73 2 3684.865 44.920
Between Years 445.73 4 111.4325 1.358
Residual 656.27 8 82.03375 -
Total 8471.73 14
The table value for F for seasons 4.46 @ 5 percent level of significance.
Table value for F for years 3.84 @ 5 percent level of significance.
The results of ANOVA indicate that there is significant difference in sales
for seasons since, the calculated F Value (44.92) is greater than the table value
of F (4.46).
So, the hypothesis is rejected.
But the ANOVA test between years indicates that there is no significant
difference in sales since, the calculated F Value (1.358) is less than the table
value (3.84). The hypothesis is accepted.
173
The Government rebate scheme has been in operation for over four
decades. Consumers and merchants wait for the rebate period for making their
purchases. This shows that rebate has become a trade practice and an ethical
business strategy.
Originally the rebate scheme was introduced by the Government of India
and followed by the State Governments to help the weavers to market their
products and clear the stocks.
But the weavers do not really get much benefit from the rebate scheme.
On the other hand the private sector traders benefit more. They purchase from
the societies during the rebate period and sell them at high profit to the public by
giving them a 'discount'. They adopt different market strategies to increase their
profit. They increase the cost price and then give the purchaser a discount' to
please him. But co-operative institutions, cannot indulge in such practices.
R.Venkatraman formerly President of India suggested that instead of
allowing rebate on every sale of handloom cloth either wholesale or retail by the
Co-operatives, the Primary Societies should be allowed to market their product
without any rebate, at prices to be fixed by them, to any agency they choose. So
long as the Primaries are able to dispose of their stocks without much difficulty,
no assistance is called for. But in the event of the Primaries having accumulated
stocks exceeding three months from production, State Handloom Weavers'
174
Co-optex Societies should step i n , purchase the entire stock of unsold cloth at
certain floor prices to be fixed for each variety with reference to the cost of
production, subject to such quality control as may be prescribed.
The State Society could sell such cloth through their sales depots
throughout the state with rebate at rates to be fixed by the Government. This
shall be the only rebate that would be allowed on any sale of handloom cloth.
But the Primary Societies were not willing to market their cloth without any
rebate, and as such the suggestion could not be implemented.
4.5.23.4 Market Development Assistance Scheme
From April 1, 1989 onwards the Government of India introduced the
market development assistance scheme as a substitute for the existing rebate
scheme. After a series of systematic discussions and evaluation of the various
alternatives contemplated under this scheme, the Government of India decided
to implement the scheme.
Under this scheme, the primary Handloom Weavers Co-operative
Societies, Apex Handloom Co-operative Societies and State Handloom
Corporations get financial assistance. As stipuled in the Government of India's
guidelines under the Market Development Assistance scheme, not more than 75
per cent of the market development assistance can be utilised for allowing
rebate. The remaining 25 per cent of Market Development Assistance is to be
175
utilised on various development activities, meant for improving the marketability
of handloom goods. The total Market Development Assistance earmarked for
the financial year 1 997-'98 was Rs.5046.00 lakhs.20
Allowing discount has now become universal in all business institutions
and as such the abolition of rebate by Co-optex at this stage is not possible, as it
will adversely affect its business.
However it was felt by the government of India that the increasing
commitment under rebate could not be a permanent affair. Although rebate is a
timely help to the handloom sector, the rebate scheme will not lead to real
growth of the handloom industry. As an alternative, Co-operative Societies can
be helped to function as a viable unit so as not depend much on the rebate
system.
The Government of India has made it clear that the handloom industry
should be so organised that it can command market on its own strength. The
real solution is to improve the standard of production and design.
Trend and Growth Rate
The trend and growth rate of Rebate Sales and Sales without rebate, is
computed and the results are presented in Table 4.27.
20. Welfare and Development Schemes for Handloom Weavers, Op.cit., p.22.
176
TABLE 4.27
Trend and Growth Rate of Rebate Sales and Sales withoutRebate from 1988—'89 to 1997—'98
Particulars Trend Co-efficients Growth Rate
a b
Rebate Sales 8.7863 0.0516* 5.298(6.8263)
Sales without Rebate 8.051 0.0304 3.083(0.9832)
Figures in brackets are 't' values.
* Indicates that the Co-efficients are significant at 5 % level
Indicates that the Co-efficients are not significant at 5 % level
The results from the Table 4.27 show that the Trend Co-efficient for sales
with rebate is significant and that for sales without rebate is not statistically
significant.
The compound growth rate of rebate sales and sales with out rebate were
5.298 percent and 3.083 per cent per annum respectively. It shows that rebate
has helped in increasing the sales.
Rebate was introduced with the view to off-setting the price variance in
costs of inputs being made available by the mills. It is an incentive to the
consumer. Now, the private sectors also have introduced rebate or discount. So
the rebate scheme does not seen to fascinate the customers so much. It just
177
helps in bringing down the selling price of Co-operative products to be on a par
with the handloom goods being sold by the private trader.
4.5.24 Credit Sales
Trade credit is the most prominent phase of the important sales
promotional devices. It is an essential marketing tool acting as a bridge for the
movement of goods, through production and distribution stages, to customers
finally. A firm usually grants credit to protect its sales from the competitors and to
attract the potential customers to buy its products at favourable terms. Trade
credit creates receivables or book debts which the firm is expected to collect in
future. Co-optex gives credit facilities to the customers for the growth and
development of the handloom industry.
The book debt arising out of trade credit has two characteristics.
First it involves an element of risk which should be carefully analysed.
Cash sales are risk-less but not so the credit sales.
Secondly it is based on economic value. To the buyer the economic value
in goods or services is realised immediately at the time of sale, while the seller
expects, an equivalent value to be received later on.
Credit Sales Schemes in Co-optex
There are two types of credit sales in Co-optex. One is called as Retail
credit and the other is called as Institutional credit.
78
4.5.24.1 Retail Credit Scheme
The credit given to Government employees, teachers, employees of
Government departments, Banks, Private mills, Co-operative Stores, Spinning
mills and the like is called retail credit.
4.5.24.2 Sales to Government Employees
The Government of Tamil Nadu has approved a scheme for the sale of
Handloom cloth on credit basis to Government servants . * According to this
scheme, handloom cloth is supplied once a year on credit basis upto the limit of
one month basic pay of the individual concerned. With effect from 1997 the
limit has been increased upto one month of gross salary. As per the modified
scheme enumerated on September 1, 1976, the Government sanctions demand
draft or cheque to Co-optex. After the purchase is made, the unutilised amount
if any is refunded to the authorities concerned.
The Government employees are given Blue Colour Printed form of
application with printings in black ink. They are given 10 months instalments for
the repayment of their credit.
*GOMs . No. 1700 (Industries Labour and Housing) dated April 29, 1968.
179
4.5.24.3 Debt Collection Period
For Government employees the amount is paid in advance by the
Government to Co-optex. The amount paid by the Government is recovered from
the employees in 10 instalments.
Though the Government sanctions advance cheque or demand draft for
the purchase made by Government servants, practically it takes forty-five days in
the case of Chennai city and thirty days in the case of other moffusil area to
encash the cheque or demand draft. It is so because of the delay in the
preparation of schedule of demand list and presenting the cheque or draft for
collection in treasury or sub treasury. Co-optex should expedite the preparation
of schedule of demand draft and submission of cheque or draft for collection.
Delay in encashment leads to loss by way of interest and to delay in making
payment to the primaries for the handloom goods purchased. Co-optex should
see that all Government cheques and demand drafts are encashed within one
week.
Table 4.28 gives the percentage of credit sales by Co-optex to
Government employees from 1994-'95 to 1997-'98.
80
TABLE 4.28
Percentage of Credit Sales to Government Employees byCo-optex from 1994-95 to 1997-98
S1. No. Institutions 1994-95 1995-96 I 1996-97 1997-961. Education Department 28.36 28.82 29.07 29.27
2. Health and Medal 12.12 12.15 12.53 12.93
3. Agricultural Department 5.58 5.79 6.05 6.20
4. Revenue Department 8.45 8.33 29.07 8.79
5. Police Department 5.08 4.89 5.50 5.29
6. PWD 6.02 6.09 5.69 5.45
7. Township 1.02 1.13 1.24 1.22
8. Law Department 2.68 2.58 2.24 2.93
9. Animal Husbandry 1.81 1.86 1.84 1.56
10. Adidravidar Welfare 1.47 1.46 1.59 1.61
11. Rural Welfare Department 2.12 2.00 2.45 2.09
12. Land Development 1.06 1.09 1.06 1.10
13. Forest Department 0.4 1.04 1.12 1.07
14. Sales Tax Department 0.75 1.02 0.77 0.79
15. Food Corporation 1.18 1.34 1.37 1.09
16. Fire Service 1.04 0.9 1.01 0.96
17. Co-operative Department 0.83 0.6 0.69 0.79
18. Municipal Corporations 4.86 4.48 4.58 4.46
19. Electricity Board 0.26 0.22 0.08 0.27
20. Social Welfare Department 0.77 0.77 0.75 0.45
21. Fisheries Department 0.44 0.76 0.31 0.51
22. Factories 0.67 0.39 0.70 0.36
23. Transport Department 0.16 0.3 0.20 0.47
24. Sugar Factories - - - 0.05
25. Govt. Automobiles Department 0.36 0.39 0.30 0.28
26. Registration Department 0.44 0.29 0.34 0.38
27. Rehabilitation Department 0.31 0.24 0.31 0.22
28. Backward Class Welfare 0.3 0.3 0.23 0.30
Department29. Most Backward Class Welfare 0.5 0.05 0.09 0.11
Department30. Others 10.96 10.72 9.62 -9.00
100 100 100 1 100
Source: Records ot (;o-optex, unennai.
181
Table 4.28 shows the percentage of credit sales to Government
employees in Government departments. It is clear that the credit sales to the
Education department is the highest in all the four years from 1994-'95 to
1997-'98 (29%). Next to the Education Department, Health and Medical
department employees enjoy the highest percentage of credit sales in all the four
years.
Retail Sales to Non-Government Employees
The second type of retail credit is known as the 'Instalment Safes". This
is given to those who are not Government employees.
For non-government employees, the conditions are that the pay
disbursing officer or the employer should promise to collect the money due from
his employees from their salary every month and remit it to Co-optex. If this
assurance is given then, they are given credit and instalments facilities for six
months.
Non-government employees are given yellow colour printed form of
application with printing in black ink. They have to get a guarantor also. In case
they fail to make the payment then it will be collected from the person who has
given the guarantee.
The Table 4.29 gives the percentage of instalment credit sales by
non-government employees, for the four years from 1994-'95 to 1997-'98.
1.0912.1319.90
1.132.700.414.330.190.49
21.30
100.00
1.0717.7319.31
1.393.270.523.960.210.46
20.24
100.00
1.15
11.9221.43
1.362.900.414.790.260.50
18.17
100.00
182TABLE 4.29
Percentage of Credit Sales by Co-optex to the Non-GovernmentEmployees from 1994-95 to 1997-98
S1. No. I Institutions 1994-95 1995-96 1996-97 1997-98
11.
12.13.14.15.16.
17.
18.19.20.
Municipal Corporation
Transport CorporationPanchayat Union
Electricity Board
Port TrustBanks
TWARD BoardCo-operative Spinning MillsMunicipalityCo-operative WeaversSocietiesTown PanchayatsOthersSchoolsPrivate MillsCo-operative StoresTea EstatesFactoriesSocial WelfareSugar FactoriesOthers
1.
2.3.
4.
5.
6.7.8.9.10
2.45 1.58 1.64 2.12
10.95 11.01 9.73 12.03
0.99 1.49 1.27 1.22
5.75 5.49 5.73 5.80
0.96 0.71 0.80 1.20
9.83 9.63 6.22 8.26
0.25 0.22 0.22 0.43
1.37 1.48 1.40 1.45
2.46 2.41 2.49 2.41
1.33 2.33 2.36 2.17
1.1512.3220.89
1.132.540.371.570.130.50
23.05
I Total 1100.00Source: Records of Co-optex, Chennai.
183
Table 4.29 gives the percentage of credit sales on instalments basis done
by Co-optex for four years from 1994-'95 to 1997-'98.
Credit sales are used by schools (21 %) Transport Corporations come
next in Credit sales on instalment basis (12%).
4.5.24.4 Institutional Credit
The second type of credit given by Co-optex is called Institutional Credit.
This type of credit is given to institutions and Government departments. Supply
of cloth to Municipality, Hospitals, Police Departments, Free Distribution System,
Education Departments and the like is done only by Co-optex. A contract is
made with Co-optex by the Government department concerned. This is also
called as "Contract Sales". This sale is made only through Institutional Sales
Showrooms and not through ordinary sales showrooms. The Institutional Sales
Showrooms are specially situated for this purpose in each region. But they are
situated only inside Tamil Nadu. There are nine ISSR in Tamil Nadu.
Government places bulk orders with Co-optex for cloth and usually the
Government before placing the next order pays the amount due. But often the
payment is delayed.
Table 4.30 gives the percentage of contract sales by Co-optex to various
departments during 1994-'95 to 1997-'98.
184
TABLE 4.30
Percentage of Institutional Credit Sales by Co-optex to variousDepartments from 1994-95 to 1997-98
S1. No. Institutions 1994-95 1995-96 1996-97 1997-98
1. School and Colleges 0.07 0.04 0.05 0.03
2. Health and Medical 1.42 0.87 0.80 0.753. Agriculture Department 0.10 0.07 0.09 0.05
4. Revenue Department 0.19 0.27 043 0.79
5. Police Department 0.01 0.06 1.00 0.003
6. Public Welfare Department 0.20 0.17 0.12 0.11
7. Municipalities 0.93 0.72 0.80 0.71
8. Law Department 0.02 0.01 0.02 0.56
9. Animal Husbandry 0.06 0.06 0.05 0.09
10. Adidravidar Welfare 2.23 2.12 3.39 1.80
11. Rural Welfare Department 0.14 0.12 0.14 0.0612. Land Development 0.01 0.01 0.02 0.01
13. Forest Department 0.03 0.01 0.01 0.02
14. Sales Tax Department 0.02 0.02 0.01 0.02
15. Food Corporation 0.06 0.02 0.16 0.0316. Fire Service 0.01 0.01 0.01 0.01
17. Co-operative Department 0.06 0.05 0.67 0.06
18. Municipal Corporations 0.50 0.39 0.32 0.27
19. Electricity Board 0.87 0.42 0.46 2.09
20. Social Welfare Department 1.42 1.62 3.37 10.05
21. Fisheries Department 0.003 0.07 2.05 1.5222. Factories 0.13 0.11 0.04 0.06
23. Transport Department 2.44 2.09 2.09 1.9224. Sugar Factories 0.027 0.004 0.85 0.3625. Govt. Automobiles Department 0.05 0.02 0.03 0.003
26. Registration Department 0.01 0.01 0.01 0.0127. Rehabilitation Department 0.02 0.02 0.68 0.07
28. Backward Class Welfare Dept. 0.33 0.25 0.28 0.23
29. Most Backward Class Welfare 0.43 0.41 0.70 0.38
Department30. Free Distribution System 70.81 72.76 57.91 60.3731. Flood Relief 9.2 4.04 11.82 0.1232. Old Age Pension Scheme 6.92 12.65 10.88 14.564
33. Hospitals 0.39 0.14 0.58 0.6034. Spinning Mills 0.02 0.25 0.02 0,0135. Diary Development Dept. 0.02 0.01 0.06 0.0936. Others 0.85 1 0.07 1 0.08 2.18
_____ Total 100 100 100 -100
185
From Table 4.30 it is clear that with regard to institutional credit sales the
maximum percentage is utilised only by the Free Distribution System.
Table 4.31 gives the retail credit done by Co-optex from 1988-89 to
1997-98. The percentage of retail credit sales on total sales is also given.
TABLE 4.31
Percentage of Retail Credit(Rs. in Lakhs)
Year Total Sales Retail Credit Sales Percentage
1988-89 10060 3092 30.74
1989-90 18420 3782 20.53
1990-91 13772 4131 3000
1991-92 17222 4721 27.41
1992-93 19527 5234 26.80
1993-94 23300 5764 24.74
1994-95 22754 5550 24.39
1995-96 25755 5894 22.89
1996-97 26470 6749 25.50
1997-98 32733 5712 17.45
Source: Records of Co-optex, Chennai.
From Table 4.31, it is clear that retail credit sales constitutes nearly 25 to
30 percent of the total sales.
186
Details of retail credit sales from 1988-89 to 1997-98 are given in Table
4.32. The percentage of retail credit on total credit sales is also shown.
TABLE 4.32
Percentage of Retail Credit Sales on Total Credit Sales
(Rs. in Lakhs)
Retail Credit Sales asYear Retail Credit Sales Total Credit Sales Percentage on Total Credit
Sales
1988-89 3092 4561 67.8
1989-90 3782 11093 34.1
1990-91 4131 7551 54.7
1991-92 4721 10570 44.6
1992-93 5234 12856 40.7
1993-94 5764 15896 36.27
1994-95 5550 14231 39.00
1995-96 5894 16985 34.70
1996-97 6749 17805 38.00
1997-98 5712 25158 22.71
Source: Records of Co-optex, Chennai.
From the Table 4.32, it is clear that retail credit to customers is less than
50 per cent of the total credit, during the study period except during 1988-'89
and 1990-'91. In 1988-'89 it was 67.8 per cent but at that period, free distribution
187
sale did not take place. So, credit sales mainly included only retail credit. In the
year 1997-98 also retail credit came down to 22.71 per cent.
In the total credit sales, Institutional Credit Sales plays an important role.
The total institutional credit sales or contract sales and the Free
Distribution Sales [FDS] are shown in Table 4.33 along with percentage.
TABLE 4.33
Percentage of Institutional Credit Sales on Total Credit Sales(Rs. in lakhs)
Year Total Credit Sales I Contract . IDS Percentage
1988-89 4561 1469 32.21
1989-90 11093 7311 65.91
1990-91 7551 3420 45.30
1991-92 10570 5849 55.34
1992-93 12856 7622 59.29
1993-94 15896 10132 63.73
1994-95 14231 8681 61.00
1995-96 16985 11091 65.30
1996-97 17805 11056 62.30
1997-98 25158 9446 77.30
Source: Records of Co-optex, Chennai.
188
From the Table 4.33, it is seen that generally nearly 60 per cent of the
credit sales is effected only through institutional credit. In the year 1988-89,
free distribution sales did not take place. So, percentage of institutional credit
sales on total credit sales is less. (32.21) But after that the contract sales show
an increasig trend, with a few fluctuations.
The main aim of Co-optex is to provide continuous employment to the
weavers. By giving bulk orders for its departments and for free distribution of
cloth to poor people, the Government enables Co-optex to give continuous
employment to its weavers.
The retail credit and Institutional credit sales by Co-optex for ten years
from 1988-'89 to 1997-'98 is presented in Figure 4.2.
• —
• —
•-•'1•
I)
C,)
• —
qwqw
C-)
189
00
- rC'C'
C'C.'
'C
Il•1
C'
-IC'
C'- C
I-
.J.C
C'(I
-
U3.
-
C'
bcJ OG
(sII,Ii'l U! S')J) i's HP-'3 IEuOh)flflJ SII I pus' p'ç )!-') I!'J'1
Total Sales
10060
18420
13772
17222
19527
23300
22754
25755
26470
32733
(Rs. in lakhs
Percentage
45.34
60.22
54.83
61.38
65.84
68.22
62.54
65.95
67.26
76.86
190
Table 4.34 indicates the percentage of total credit sales, that is both retail
and institutional credit on total sales.
TABLE 4.34
Total Credit Sales on Total Sales
Year Total Credit Sales
1988-89 4561
1989-90 11093
1990-91 7551
1991-92 10570
1992-93 12856
1993-94 15896
1994-95 14231
1995-96 16985
1996-97 17805
1997-98 25158
Source: Records of Co-optex, Chennai
From Table 4.34, it is clearly understood that the major portion of total
sales of Co-optex is only credit sales which includes both retail credit and
institutional credit.
4.5.24.5 Amount Due from Credit Sales
Credit sales plays an important role; but always there is a risk in credit
sales. It may result in bad debts. In the case of institutional credit the
Government takes a longer period for paying the amount. Details of amount due
from credit sales are given in Table 4.35.
TABLE 4.35
Amount Due from Credit Sales on Total Sales
(Rs. in lakhs)
191
Amount Due fromCredit Sales
1988-89 I4561 1928
1989-90 11093 3322
1990-91 7551 3189
1991-92 10570 2721
1992-93 12586 3419
1993-94 15896 4988
1994-95 14231 3690
1995-96 16985 3687
1996-97 17805 4511
1997-98 25158 5734
Source: Records of Co-optex, Chennai.
Year I Total Credit Sales Percentage
42.27
29.95
42.23
25.74
26.60
31.38
25.93
21.71
25.34
22.79
192
Table 4.35 shows that every year the amount due from retail credit sales
and contract sates, is considerable. As it is so every year, the working capital of
Co-optex gets locked up. This situation needs urgent rectification
Trend and Growth Rate
The computed results of trend and growth rate of credit sales and the
amount due are shown in Table 4.36.
TABLE 4.36
Trend and Growth Rate of Credit Sales and Amount due fromCredit Sales from 1988289 to 1997298
Particulars Trend Co - efficient Growth Rate Percentage
a b
Credit Sales 8.6347 0.1145* 15.543(58.4274)
Amount Due from Credit 7.7139 0.0847* 8.834Sales (4.1464)
*Significant i 5 percent level.
Figures within brackets indicate 't' values.
The results from the Table 4.36 shows that the trend co-efficient of credit
sales is statistically significant at 5 per cent level. For a longer period of time
there has been a significant growth in the credit sales effected by Co-optex. The
compound growth rate of credit sales is also 15.543 per cent per annum. But at
the same time the trend co-efficient of amount due from credit sales is found to
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be statistically significant. The compound growth rate for amount due from credit
sales is 8.834 per cent per annum.
Multiple Regression
Among the factors influencing the sales, the credit and rebate sales play a
very important role. To study the impact of these variables on sales, a multiple
linear regression model is used. Linear multiple regression is computed by using
the following formula.
Y=bo+b i *1 +b2*2
WhereY=sales
Xi =Credit Sales
X2= Rebate Sales
b0 Intercept
b1 & b2 are co—efficients. The estimated results of the above model are presented
in Table 4.37.
TABLE 4.37
Estimated Regeslon Results
Sample Size Regression Co - efficients and '1' value j2
b0b1 b2
10 249.525 0.9522* 0.879* 0.995 767.813(17.22) (3.824)
Figures in brackets are t values.
*Indicates that the Co-efficient are statistically significant.
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The value of R2 indicates that the two variables, Credit Sales and Rebate
Sales jointly account for 99 per cent variation in the annual sale of Co-optex. Out
of these two variables both are statistically significant at 5% level. Both variables
are positively related to annual sales. It indicates that by one per cent increase
in these variables it may lead to 0.9522, 0.879 increase in the annual sales
respectively. As per F value given in the above table the regression model is
found to be significant at one percent level.
4.6 REGIONAL SALES
Co-optex has bifurcated its entire market in India into 15 regions and one
export division. The names of the fifteen regions along with the sales for five
years are presented in Table 4.38.
TABLE 4.38
Region-wise Sales Performance(Rs. in Crores)
Sl.No. Region 1993-94 1994-95 1995-96 1996-97 1997-98
1. Coimbatore 14.31 14.47 14.36 14.59 11.69
2. Cuddalore 8.49 5.89 5.91 6.70 5.77
3. Kumbakonam 9.78 6.99 7.18 7.48 6.82
4. Madras 18.65 20.11 20.64 21.79 16.53
5. Madurai 14.04 11.54 11.78 13.01 11.35
6. Salem 12.46 17.30 19.19 18.67 16.04
7. Tiruchi 9.72 6.45 6.50 6.45 6.13
8. Tirunelveli 11.39 6.34 6.61 7.03 7.13
9. Vellore 10.25 7.32 7.29 8.27 7.34
10. Bangalore 9.29 11.03 11.33 11.21 10.77
11. Bombay 5.83 6.25 7.13 7.15 6.75
12. Ernakulam 6.26 6.28 7.66 7.31 6.42
13. Hydrabad 6.32 6.17 5.88 6.54 5.16
14. New Delhi 4.64 5.44 5.61 5.70 5.22
15. Vijayawada 7.22 8.04 7.82 8.66 6.58
Source: Records of Co-optex, Chennai.
Table 4.38 gives the regional sales figures for five years from 1993-94 to
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1997-'98. To find out the significance of the sales made between regions a two
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way ANOVA model was used. For this purpose the sales made by regions
inside Tamil Nadu and the sales made by regions outside Tamil Nadu are
considered separately.
The following is the Analysis of Variance of sales by regions within Tamil
Nadu for five years.
The Hypotheses are
1. The sales between regions do not differ significantly.
2. The sales between years do not differ significantly.
TABLE 4.39
Sales by Regions of Co-optex Inside Tamil Nadu
Sources of Variance I Sum of Squares d.f Mean Square F Value
Between Regions 909.4524 8 113.6816 49.000
Between Years 26.24 4 6.56 2.81
Residual 74.46 32 2.32 -
Total 1010.157 44
The table value of F for regions 2.18 at 5 per cent level ofsignificance.
The table value of F for Years = 2.61 at 5 per cent level ofsignificance.
The results of ANOVA test indicate that there is a significant difference in
the variation of sales between regions (within Tamilnadu) since the calculated F
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value (49.096) is greater than table value of F (218) at 5 per cent level of
significance.
The result also indicates that there is a significant difference in the
effectiveness of sales between years (for regions within Tamilnadu) since the
calculated F value (2.81) is greater than the table value (2.61) at 5 per cent
level of significance.
The hypothesis taken are not valid and so rejected.
The following is an ANOVA test which is calculated for testing the
significance of sales between regions outside Tamil Nadu and the significance
of sales between years.
TABLE 4.40
Sales by Regions of Co-optex Outside Tamil Nadu
Sources of VarianceSum of Degrees of Mean Squares F ValueSquares Freedom
Between Regions 90.43 5 18.08 82.98
Between Years 5.81 4 1.45 6.66
Residual 4.35 20 0.2179 -
Total 100.59 29
The Table value of F for Region = 2.71 at 5% level of significance.
The Table value of F for Year = 2.87 at 5% level of significance.
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The results of the ANOVA test clearly shows that the effectiveness of
sales between regions (outside Tamiilnadu) differs significantly since the
calculated F value (82.98) is greater than the table value (2.71) at 5 per cent
level of significance.
The results also show that the effectiveness of sales between years (for
regions outside Tamilnadu) differs significantly since the calculated F value
(6.66) is greater than the table value (2.87) at 5% level of significance.
So, the hypotheses taken are rejected.
4.7 GLOBALISATION AND ITS IMPACT
More than hundred countries have signed an agreement with World
Trade Organisation [WTO] to have free trading with effect from January 1, 2005.
In this situation, handlooms will be facing a severe threat as the protection now
available to the handloom industry will be withdrawn and it has to stand on its
own legs from January 1, 2005. The subsidies now available in the form of
rebate and Janatha subsidy will be phased out in the next two to three years.
Janatha subsidy has already been withdrawn and rebate subsidy is in the proces
of being phased out. Similarly , the protection available under the Reservation
Act cannot be enforced as the goods produced in foreign countries and imported
into India will not be covered under this Act. Hence, handlooms have to prepare
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themselves to face competition from the mill and powerloom sectors not only
within the country but also from foreign countries.
Co-optex has to restructure its marketing strategy and find ways to place
its products at appropriate market segments. Already the customer profile of
Co-optex is undergoing a change as handloom is no more capable of producing
cheap fabrics for rural and poor market segments. Co-optex products will find
better acceptance in the middle and upper class market. Contrary to the
expectations in the rural market, this market expects more designs and colours
appropriate to each season. To cater to this new market, the production should
be oriented more towards the customer and advance planning is required to
introduce more and more designs, colours, weavings and the like at more
frequent intervals. Similarly the decor of the showroom has to be re-oriented for
easy shopping for these customers. The salesmanship has to rise to a level
where customers are educated more about the products, fashion trends and the
like. Proper planning in these directions will help Co-optex to maintain its
market even in the face of stiff competition expected from January 1, 2005
onwards.
4.8 CONCLUSION
Co-optex is procuring and supplying the required raw materials to the
Primary Weavers' Co-operative Societies. Apart from this, the produced items
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are sold through the showrooms of Co-opteX. The survival of Handloom
Weavers' Co-operative Societies depends UOfl the marketing efficiency of
Co-opteX to a great extent. If the produced stock is cleared by Co-opteX then the
weavers can very well be given employment all throughout the year. It can be
said that it is a social obligation on the part of Co-opteX to concentrate more on
marketing of handloom items. Co-opteX has to adopt new marketing strategies
to face the challenges arising out of globalisation.