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© Routledge 2013
Chapter Four The People of Wal-Mart
© Routledge 2013
Is Wal-Mart good for women?
Lyneese Roldan and The Going Places Network
Dress for Success clients as affective stakeholders
Wal-Mart as a path to economic independence for impoverished women of color.
Contrasting case: Wal-Mart v. Dukes
© Routledge 2013
Wal-Mart v. Dukes
The plaintiff: Betty Dukes and 4 other former and current female employees Eventually 1.6 million women
Sex discrimination suit Claimed she had been
denied the training and opportunity she needed to advance
Key Issue: women as a “class”
The Supreme Court ruled against the plaintiffs
Victory for Wal-Mart on multiple accounts
© Routledge 2013
The Broken Ladder
Wal-Mart presents itself as open to everyone while simultaneously recruiting and underpaying women and people of color
They actively “disadvantage” women that they then deem “disadvantaged” and in need of their help
Dukes and the DFS women are the same demographic group. Wal-Mart wants to help them on the company’s terms
Engage in PR/philanthropic activities to promote itself as interested in promoting the well-being of non-whites and women
© Routledge 2013
The Broken Ladder
Representations obscure the company’s chronic exploitation of structural inequalities between certain groups Invisible
Tensions between group and individual identities
Dukes case strategy reinforces the individual and market-based model of social advancement
© Routledge 2013
People of Wal-Mart
People of Wal-Mart demonstrates how Wal-Mart targets poor and rural communities Encourages viewers to disparage the
customers (and the store, by extension)
Everyone invited to come in and “better” themselves through aspirational shopping
“Save Money, Live Better” as a real experience
“Mom-preneurs”
© Routledge 2013
Climbing the Ladder
Wal-Mart uses the legend of Sam Walton to market its vision of social mobility
Commercial advertising aggressively promotes this vision Tejas Noemi
Central tenet of neoliberal thought
Promotion and advancement tensions: “people like you don’t get promoted.”
© Routledge 2013
Collective Empowerment?
Workers cannot afford to shop elsewhere Generates economic underclass
partially dependent on government support
Diversity and philanthropic efforts within the company Office of Diversity Global Women's Economic
Empowerment Initiative
© Routledge 2013
Discrimination
Wal-Mart v. Dukes Litigants believed they should have
been able to climb, not that the system was broken or flawed
Sexist managers v. structural obstacles
Structural impediments to social mobility exist, even without discrimination Betty Dukes vs. Bangladeshi textile
worker Does Wal-Mart have a “commitment to
working women”?
“Someone still has to stock the shelves.”