CHAPTER 4 REVIEW1. Written communication = Verbal

communication?2. Define euphemism? Equivocation? 3. Difference between connotative and denotative

meaning?4. In the communication process, the sender

_______________ a message, while the receiver ________________ the message.

a. Decodes, encodesb. Encodes, decodesc. Decodes, decodesd. Encodes, encodes

NONVERBAL + INTERPERSONAL COMMUNICATIO

NChapter 5 Recap/Lecture

TRUE OR FALSE One cannot NOT communicate (aside from grammatical issues )

What does this mean?

Communication = transactional

WHAT IS NONVERBAL COMMUNICATION? Communicating without words Plays role in communicating

effectively Helps with conversation

management Intentional and unintentional Consciously and unconsciously

(largely the latter) Shared meaning

NONVERBAL COMMUNICATION…. Often ambiguous More believable than verbal

communication May conflict with verbal communication

Mixed messages Can be used to regulate and adapt to

conversation Interaction adaption theory (for the latter)

INFLUENTIAL FACTORS Culture Gender Age Context

NONVERBAL COMMUNICATION CODES Visual-Auditory Codes Contact Codes Place and Time Codes

VISUAL-AUDITORY CODES Body Movement (Kinesics)

Body Orientation Gestures

Delivery Citing Seeking Turn

http://www.youtube.com/watch?v=iA3QNM5eKNw

VISUAL-AUDITORY CODES Physical Appearance

Physical Characteristics Level of attractiveness Body artifacts (e.g. jewelry, tattoos, body piercings)

Examples Consider you interacting with this person (so

interpersonal communication) Think about your willingness to

…date …interview …work with on a project …hang out with ….trust …approach

EXAMPLES

VISUAL-AUDITORY CODES Facial Communication

Eye Contact Facial Expressions

Smiling Voice (Paralanguage) – How you say it

Vocal qualities Pitch, rate, volume, tempo, pronunciation, etc

Vocal distractors “ums”, “uhs”, “ehs”

Vocal characterizers Crying, laughing, whining, muttering, etc.

Silencehttp://www.youtube.com/watch?v=jI4OCSYXPHM

CONTACT CODES Touch = Haptics

Functions of touch Positive Playful Control Ritualistic Task Hybrid Accidental

CONTACT CODES Space = Proxemics

Personal space How do we protect our personal space?

Territoriality/Territorial MarkersDistance

Personal, intimate, social, or publicHow do we respond if our space is violated?

Expectancy Violation Theory

PLACE AND TIME CODES The Environment (e.g. color, lighting,

room design)What do these colors usually communicate?

Red Black Green Blue Pink

Time (Chronemics)Late to your first date?Late to dinner with your best friend?Late to meeting with professor?

READ THE NONVERBAL COMMUNICATION http://www.youtube.com/watch?v=b

h__g-ZZ6WA

K. Hart

DIFFERENCES IN USE OF

NONVERBAL COMMUNICATIO

N?

CONTINUING THE DEBATE… Differences between men and women,

in terms of nonverbal communication? Your thoughts? (Application Exercise) http://

www.youtube.com/watch?v=Gz-kykWD0a0

CONTINUING THE DEBATE….

What about in different settings? (Focus on INTERPERSONAL communication)Workplace?Church?Dance club?

Are dance moves examples of nonverbal communication?

What do they communicate in interpersonal communication?

http://www.youtube.com/watch?v=D7sRVSA-Nss(43:07 mark)

IMPROVING NONVERBAL

COMMUNICATION AND RECOGNIZING THE IMPORTANCE

WAYS TO IMPROVE NONVERBAL COMMUNICATION Understand the relationship between

verbal and nonverbal communication Be tentative with your interpretations Avoid nonverbal distractions Remember the role of context in

nonverbal communication Pay attention to your own nonverbal

behaviors Ask others about your nonverbal

communication

FOOD FOR THOUGHT How difficult would it be to communicate

without nonverbal communication?

ACTIVITY!!! Let’s play TABOO!

How difficult would it be to understand a full message by only observing nonverbal communication?

http://www.youtube.com/watch?v=VSJHdQMajfE

WRAP-UP Which was more difficult? Communicating

without verbal or without nonverbal? Explain. What did the two activities teach you about

the importance of both nonverbal and verbal communication?

Nonverbal communication happens even when you are sitting at your desk. What do you feel you communicated in class this

week (through your nonverbal communication)? Was this intentional?

What are you communicating today with your attire? Was this intentional?

How do each impact others’ perceptions of you?

IN-CLASS ACTIVITY Pick a partner

Someone from opposite side of the roomHave a conversation: how did you spend

your snow day??Pay attention to your partner’s nonverbal

behaviorsShare—What did he/she do? Was it helpful?

Were you surprised by your nonverbal behaviors?

APPLICATION EXERCISE - MW AE #4 (10 pts)

For AE #3, you looked at the verbal behaviors of men and women; now let’s look at nonverbal behaviors

Look at two encounters; one between 2 females AND one between 2 males

What did you notice? Were there any similarities? Differences?

What other factors do you think played a role?

Must factor in terminology from chapter2 paragraphs OR 2 very detailed listsDue Wednesday (2/5)

APPLICATION EXERCISE - TR AE #3 & #4 (20 pts)

Examining differences between men and women (if any)

Look at two encounters; one between 2 females AND one between 2 males – focus on their use of verbal AND nonverbal communication

What did you notice? Were there any similarities? Differences?

What other factors do you think played a role?

Must factor in terminology from chapter4 paragraphs OR 4 very detailed listsDue Thursday (2/6)

APPLICATION EXERCISE #5 – DUE MONDAY/TUESDAY

Before we evaluate your listening within interpersonal communication, let’s continue to evaluate your individual listening skills

Practice your listening within two different scenarios; one from category A and one from category B Category A: favorite television show, new/unfamiliar song by

favorite artist, favorite talk show, funny/interesting clip on YouTube Category B: news broadcast, political speech, class lecture (other

than our class) Compare your listening for each:

What were the similarities and/or differences? Were there any barriers involved? (noise, message overload,

message complexity, etc.) Were you an effective listener? Why or why not? (use textbook

terminology in your explanation) Now, wait until the next day (or at least a few hours); how

much of each situation do you still remember? What helped you remember?

Format: at least 2 paragraphs, typed (must use textbook terminology and address all questions)