Creative Problem Solving:An Overview

CHAPTER 3

Explore The Challenge

1. Identify the Goal, Wish or Challenge.2. Gather Data

3. Clarify the Problem

Generate Ideas

4. Generate Ideas

Prepare for Action

5. Select & Strengthen Solutions6. Plan for Action

…summary

Identify the Goal, Wish or Challenge Gather Data Clarify the Problem

Generate Ideas (Diverging)

Select & Strengthen Solutions (Converging) Plan for Action

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Explore the Challenge

Identify the Goal, Wish or Challenge

• State a variety of goals, wishes or challenges.

• Choose a goal, wish or challenge where you have ownership, motivation and a need for imagination

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Explore the ChallengeGather Data

• Explore all data around the goal, wish or challenge.

• Identify all the relevant data

• Use Journalist’s questions 5Ws & 2Hs

• Who…? What…? When…? Where…? Why…? How…? How much…?

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Explore the Challenge

Clarify the Problem

• State the problem in as many ways as possible.

• Choose a problem statement to work on.

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Generate Ideas

• Think up a wide variety of ideas to solve the problem (Diverging).

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Prepare for Action

Select & Strengthen Solutions

• Evaluate and refine the ideas you selected.

• Select the most promising solution(s).

• Many similar ideas – Restate

• One idea

• Diverse Ideas – Evaluation Matrix

• Many ideas of equal worth – Card Sort

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Prepare for Action

Plan for Action

• List a series of possible actions for implementation

• Form a specific plan for action:

• Select key actions to implement.

• Create a plan that details who does what, by when, reporting completion to whom.

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Prepare for Action

Goals Action

By Whom By When

Reporting completion to whom

Immediate

Short

Medium

Long Term

Explore The Challenge

1. Identify the Goal, Wish or Challenge.2. Gather Data

3. Clarify the Problem

Generate Ideas

4. Generate Ideas

Prepare for Action

5. Select & Strengthen Solutions6. Plan for Action

…summary

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DIVERGING & CONVERGING

Explore the Challenge

GenerateIdeas

Prepare for

Action

Diverging and converging will be continued In the next chaps

QuizList 3major stages of CPS