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Installing and MigrOL-25957-01
C H A P T E R 2
PrerequisitesThis chapter describes the factors that you must consider before installing LMS 4.2 on Soft Appliance, Windows and Solaris systems.
Before you install LMS 4.2, ensure that:
• The server and client systems have the recommended hardware and software requirements.
• You have disabled Terminal Services on the Windows operating system in the Application mode.
If you have enabled Terminal Server in Application mode, disable the Terminal Server, reboot the system, and start the installation again.
However, you can enable Terminal Services in remote Administration mode.
• You upgrade RSC to RSC 5.2, if you have configured Remote Syslog Collector (RSC) on a different server. See Installing the Remote Syslog Collector for further information.
• You have disabled the virus scanner on your system during the installation.
• You have configured the recommended swap space. See System and Browser Requirements for Server and Client for more information.
• For Windows and Solaris, after you uninstall earlier versions of LMS like LMS 3.2, you must remove the LMS logo manually if it is not removed during uninstallation.
• You have local administrator privileges. Only a user with local administrator can install or uninstall the product.
This chapter contains:
• System and Browser Requirements for Server and Client
• Terminal Server Support for Windows Server
• Solaris Patches
• LMS 4.2 Port Usage
• Important URLs
• Required Device Credentials for LMS Functionalities
2-1ating to Cisco Prime LAN Management Solution 4.2
Chapter 2 Prerequisites System and Browser Requirements for Server and Client
System and Browser Requirements for Server and ClientBefore you begin to install LMS software, you must check if your system meets the recommended prerequisites.
The recommended LMS 4.2 server and client requirements on the supported operating systems are based on the license that you use on a single server or multi-server setup.
This section contains the following:
• Disk Space Requirements
• Operating System Requirements
• Server Requirements on Solaris Systems
• Server Requirements on Windows Systems
• Server Requirements on Virtualization Systems
• System Requirements on Client Systems
Disk Space RequirementsThe disk space required to install LMS 4.2 on Solaris and Windows is:
• 60 GB free disk space for LMS 4.2 application and data, in the LMS installation directory for:
LMS 50 , LMS 100 , LMS 300, LMS 750, LMS 1,500 and LMS 2,500 device license types
• 120 GB free disk space for LMS 4.2 application and data, in the LMS installation directory for:
LMS 5,000 and LMS 10,000 device license types
The disk space required to install LMS 4.2 on LMS Soft Appliance is 256 GB for all SKUs.
The hardware requirements vary based on the type of device restricted license you use.
• Table 2-2 lists the software and hardware requirements for LMS Soft Appliance (OVA image).
• Table 2-3 lists the hardware requirements of the NCS appliance for Soft Appliance (ISO image).
• Table 2-4 lists the server requirements for installing LMS 4.2 software on Solaris systems for different device SKUs.
• Table 2-5 lists the recommended server requirements for installing LMS 4.2 software on Solaris systems for Incremental Licenses.
• Table 2-6 lists the server requirements for installing LMS 4.2 on Windows systems for different device SKUs.
• Table 2-7 lists the recommended server requirements for installing LMS 4.2 on Windows systems for Incremental Licenses.
• Table 2-9 lists the client system requirements for all platforms.
If you are running additional Cisco or third-party applications on the servers, the requirements might be higher.
See Licensing Your Product for details on Licensing and the SKU details.
Note LMS 4.2 is not supported on Windows 2000, Windows 2003, Solaris 8 and Solaris 9 servers.
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
Operating System RequirementsThe operating system requirements are listed in Table 2-1.
This section contains:
• Storage Area Network Support
• Link Aggregation Support in Solaris 10
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Table 2-1 Operating System Requirements
Operating System Requirements
Solaris LMS 4.2 supports the following Solaris 10 releases:
• Solaris 10, 10/09 release
• Solaris 10, 05/09 release
• Solaris 10, 10/08 release
• Solaris 10, 05/08 release
• Solaris 10, 08/07 release
• Solaris 10, 11/06 release
• Solaris 10, 09/10 release
• Solaris 10, 08/11 release
Solaris Zones (Supported from Solaris 10) is a virtualization technology from Oracle (for more details, go to the Oracle website). It allows you to create isolated and secure environments called zones for running applications.
LMS 4.2 is installed on global zone of Solaris 10 Operating System by default.
LMS 4.2 also supports installing LMS in whole-root non-global zone.
Sparse root zone is not supported.
There is no specific hardware or software requirement for zone support. LMS works in the same way in non-global zones, as it works on global zone.
LMS 4.2 also supports Logical domains (LDoms) and ZFS file system.
See Solaris Patches for more information on Solaris patches to be installed on these Operating Systems.
Windows LMS 4.2 supports the following Windows systems:
• Windows 2008 Standard Edition Release 1 with SP1 and SP2
• Windows 2008 Enterprise Edition Release 1 with SP1 and SP2
Note Only 64-bit Operating Systems is supported on the above versions.
• Windows Server 2008 R2 Standard Edition with SP1
• Windows Server 2008 R2 Enterprise Edition with SP1
Note Only 64-bit Operating Systems are supported on the above versions.
From LMS 4.2.5,
• Windows Server 2012 Standard Edition
• Windows Server 2012 Data Center Edition
Note Only 64-bit Operating Systems are supported on the above versions.
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LMS 4.2 supports the following Virtualization Systems:
• VMware ESX server 3.0.x
• VMware ESX Server 3.5.x
• VMWare ESX Server 4.0.x
• VMWare ESX Server 4.1
• VMWare ESXi Server 4.0
• VMware ESXi Server 4.1
• VMware ESXi Server 5.0
• Hyper V Virtualization (As an installable in Windows 2008)
Note Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance.
Note ESXi 5.1 will be supported from LMS 4.2.4 onwards.
Storage Area Network Support
LMS runs on Storage Area Network (SAN) which is connected to the Host server through a Fiber Channel. The server requirements on SAN environment remains the same as the server requirements on Windows and Solaris systems. See Server Requirements on Solaris Systems and Server Requirements on Windows Systems for the recommended server hardware requirements.
Link Aggregation Support in Solaris 10
A link aggregation consists of several interfaces on a system that are configured together as a single, logical unit. Link aggregation is defined in the IEEE 802.3ad Link Aggregation Standard.
Link Aggregation Standard (IEEE 802.3ad) provides a method to combine the capacity of multiple full-duplex Ethernet links into a single logical link. This link aggregation group is then treated as a single link. The server requirements on a link aggregated environment remains the same as the server requirements on Solaris systems. See Server Requirements on Solaris Systems for the recommended server hardware requirements.
This section contains:
• Configuring Link Aggregation in a Solaris Environment
• Verifying the Link Aggregation
Configuring Link Aggregation in a Solaris Environment
This section explains how to configure link aggregation in a Solaris environment. The example in this procedure aggregates sample interfaces bge0 and bge1.
Step 1 Configure the links (in this example, bge0 and bge1) with two different IP addresses in the same network.
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Step 2 Check if both the IP addresses are reachable and you are able to telnet to the IPs. Get one public IP address in the same subnet.
Step 3 Unplumb both the NICs using the command:
• Ifconfig bge0 unplumb
• Ifconfig bge1 unplumb
Step 4 Create the link aggregation group using the command:
• dladm create-aggr –d bge0 –d bge1 2 key
Key is the number that identifies the aggregation. The lowest key number is 1. Zeroes are not allowed as keys. The key can be of any value.
• ifconfig aggr2 plumb
• ifconfig aggr2 public IP address subnet mask up
For example, ifconfig aggr 2 10.77.210.210 255.255.255.192 up.
Step 5 Add the IP address (Public IP) and hostname in the /etc/host file.
Step 6 If you cannot ping the IP address, you can set aggregation LACP mode active to off.
dladm modify-aggr –t –l off 2 key
Verifying the Link Aggregation
To verify the Link Aggregation:
Step 1 Check the statistics by using the following command in the link aggregated server:
dladm show-aggr
A sample output is:
Key: 2 (0x0002) policy: L4 address: 0:14:4f:90:1e:ba (auto)
Device address speed duplex link state
bge0 0:14:4f:90:1e:ba 1000Mbps full up attached
bge1 0:14:4f:90:1e:bb 1000Mbps full up attached
Note The state of the links should appear as attached in the output, else, the link aggregated server will not work when the NIC fails.
Step 2 Reboot the server by using the following command:
reboot-- -rv
Link aggregation is also supported in an HA environment. To configure link aggregation in HA environment please refer Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment.
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
Server Requirements on Soft Appliance SystemsTo manage 10,000 devices in LMS 4.2, you must set up more than one servers.
The LMS Soft Appliance is available in three different SKUs according to the number of devices that you want to manage:
• Upto 500 devices (Standard)
• 500 to 1500 devices (Medium)
• 1500 to 5000 devices (Large)
Table 2-2 lists the Software and Hardware Requirements for LMS Soft Appliance (OVA image).
Note When you use incremental licenses for the LMS Soft Appliance, you must ensure that you configure the virtual CPUs mentioned in Table 2-2.
Table 2-2 Software and Hardware Requirements for Soft Appliance (OVA image)
Component Recommended Requirement
Virtualization Systems • VMWare ESX server 4.1
• VMware vSphere Hypervisor (ESXi server 4.1)
• VMWare ESX server 5.0
• VMware vSphere Hypervisor (ESXi server 5.0)
• VMWare ESX server 5.1
• VMware vSphere Hypervisor (ESXi server 5.1)
Hard disk space 256 GB
Memory and CPU Requirement
• 4 GB, 2 virtual CPU (< = 500 devices)
• 8GB, 4 virtual CPU (< = 1500 devices)
• 16GB, 8 virtual CPU ( > 1500 devices)
Recommended Memory Requirement
• 8 GB (< = 500 devices)
• 12 GB (< = 1500 devices)
Swap space 32 GB
Host CPU Core clock speed Minimum 2.26 GHz
Minimum Virtual CPU Reservations
Number of recommended virtual CPUs x 2.26 GHz:
• 4520 MHz (< = 500 devices)
• 9040 MHz (< = 1500 devices)
• 18080 MHz ( > 1500 devices)
Resource Memory Configuration
• 4096 MB (< = 500 devices)
• 8192 MB (< = 1500 devices)
• 16384 MB ( > 1500 devices)
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Note You can change the recommended settings of RAM and CPU resources of LMS virtual appliance. However, you cannot change the default disk size (256 GB) of the virtual appliance after deploying OVA.
Table 2-3 lists the hardware requirements of the NCS appliance for Soft Appliance (ISO image).
Note The following UCS models are supported for installing ISO image:
• Cisco UCS B-series blade servers (B200-M1 or M2 and B250-M1 or M2)
• Cisco UCS C-series rack-mount servers (C200-M1 or M2, C210-M1or M2, and C250-M1 or M2 and Cisco UCS C460).
• Cisco Prime Network Control System (NCS) appliance
Table 2-3 explains the hardware requirements for the above-mentioned UCS servers.
Table 2-3 Hardware Requirements of the NCS appliance for Soft Appliance (ISO image)
Component Recommended Requirement
Processor clock speed 2.4 GHz
Number of processors 2
Processor model Intel Xeon E5620
Processor number of cores 4
Cache 12 MB
Hard disk interface SAS & SATA
Chassis type Rack (1U)
Maximum storage capacity 2 TB
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Server Requirements on Solaris SystemsTable 2-4 lists the server requirements for installing LMS 4.2 software on Solaris systems. Table 2-5 lists the recommended server requirements for installing LMS 4.2 software on Solaris systems for Incremental Licenses.
Table 2-4 Recommended Server Hardware Requirements on Solaris Systems for Different
Licenses
Component Recommended Server System Requirement
LMS 50 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 8 GB RAM and 16 GB swap space
LMS 100 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 dual stack OS
Recommended: 8 GB RAM and 16 GB swap space
LMS 300 (Upgrade from previous version) 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 dual stack OS
Recommended: 8 GB RAM and 16 GB swap space
LMS 500 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 60 GB free disk space, 64 dual stack OS
Recommended: 12 GB RAM and 24 GB swap space
LMS 750 (Upgrade from previous version) 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 12 GB RAM and 24 GB swap space
LMS 1000 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 12 GB RAM and 24 GB swap space
LMS 1500 (Upgrade from previous version)
2 CPUs with quad core or 4 CPU with dual core,16 GB RAM and 32 GB swap space, 60 GB free disk space, 64-bit OS
LMS 2500 2 CPUs with quad core or 4 CPU with dual core,16 GB RAM and 32 GB swap space, 60 GB free disk space, 64-bit OS
LMS 5,000
Note You can use one or more servers to manage upto 5000 devices.
2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space, 120 GB free disk space, 64 bit OS
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You need more than one servers to manage up to 10,000 devices for all functionalities in your network.
You must manage:
• Network Topology, Layer 2 Services and User Tracking, Fault Management, IPSLA Performance Management, and Device Performance management Functionalities for upto 5,000 devices in another server
• Configuration and Image Management Functionalities for upto 10,000 devices in one server.
Note You must disable other functionalities in Config Server managing upto 10,000 devices.
LMS 10,000 server:
• Configuration Functionality will support up to 10,000 devices
For LMS Server managing Configuration Functionality for upto 10,000 devices only:
• 2 CPUs with 8 core or 4 CPUs with quad core 16 GB RAM and 32 GB swap space, 64 bit OS
Table 2-4 Recommended Server Hardware Requirements on Solaris Systems for Different
Licenses (continued)
Component Recommended Server System Requirement
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
The following processors are supported on a Solaris system:
• UltraSPARC IIIi processor
• UltraSPARC IV processor
• UltraSPARC IV+ processor
• UltraSPARC T1 processor
• UltraSPARC T2 processor
• UltraSPARC T2+ processor
• SPARC64 VI processor
• SPARC64 VII processor
Note Minimum processor speed must be 1.35 Ghz or higher
See Solaris Patches for information on required and recommended server patches on Solaris systems.
Table 2-5 Recommended Server Hardware Requirements on Solaris Systems for Incremental
Licenses
License Recommended Server System Requirement
Upto LMS 300 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 8 GB RAM and 16 GB swap space
> LMS4.2 300 to LMS4.2—1.5K 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space,64 dual stack OS
Recommended: 12 GB RAM and 24 GB swap space
> LMS4.2—1.5K to LMS4.2—2.5K 2 CPUs with quad core or 4 CPU with dual core 16 GB RAM and 32 GB swap space, 64 bit OS
> LMS4.2—2.5K to LMS4.2-5 K 2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space, 64 bit OS
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Server Requirements on Windows SystemsTable 2-6 lists the server requirements for installing LMS 4.2 software on Windows systems. Table 2-7 lists the recommended server hardware requirements on windows systems for incremental licenses.
To manage LMS 10,000 devices in LMS 4.2, you must set up more than one servers.
For a list of Windows HotFix patches, see the Q.Which Windows HotFix patches are supported for LMS 4.2?
Table 2-6 Recommended Server Hardware Requirements on Windows Systems for Different
Licenses
Component Recommended Server System Requirement
LMS 50 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 8 GB RAM and 16 GB swap space
LMS 100 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 dual stack OS
Recommended: 8 GB RAM and 16 GB swap space
LMS 300 (Upgrade from previous version) 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 dual stack OS
Recommended: 8 GB RAM and 16 GB swap space
LMS 500 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 60 GB free disk space, 64 dual stack OS
Recommended: 12 GB RAM and 24 GB swap space
LMS 750 (Upgrade from previous version) 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 12 GB RAM and 24 GB swap space
LMS 1000 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 12 GB RAM and 24 GB swap space
LMS 1500 (Upgrade from previous version)
2 CPUs with quad core or 4 CPU with dual core,16 GB RAM and 32 GB swap space, 60 GB free disk space, 64-bit OS
LMS 2500 2 CPUs with quad core or 4 CPU with dual core,16 GB RAM and 32 GB swap space, 60 GB free disk space, 64-bit OS
LMS 5,000
Note You can use one or more servers to manage upto 5000 devices.
2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space, 120 GB free disk space, 64 bit OS
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
You need more than one server to manage up to 10,000 devices for all functionalities in your network.
You must manage:
• Network Topology, Layer 2 Services and User Tracking, Fault Management, IPSLA Performance Management, and Device Performance management Functionalities for upto 5,000 devices in another server
• Configuration and Image Management Functionalities for upto 10,000 devices in one server.
Note You must disable other functionalities in Config Server managing upto 10,000 devices.
Configuring Swap Space in Windows
Before installing LMS 4.2 on Windows machine, you need to configure the recommended swap space to avoid swap check errors.
To configure the swap space:
Step 1 Right-click the My Computer icon.
Step 2 Click Properties.
Step 3 Click Advanced system settings in the System Properties window.
Step 4 Click the Settings button under Performance in the Advanced tab.
Step 5 Click the Advanced tab in the Performance Options window.
Step 6 Click the Change button under Virtual Memory.
Step 7 Uncheck the Automatically manage paging file size for all devices check box and choose the drive.
Step 8 Choose Custom size to configure the swap space based on the license information and Click Set.
Step 9 Click OK to save the settings.
LMS 10,000 server:
• Configuration Functionality will support up to 10,000 devices
For LMS Server managing Configuration Functionality for upto 10,000 devices only:
• 2 CPUs with 8 core or 4 CPUs with quad core 16 GB RAM and 32 GB swap space, 64 bit OS
Table 2-6 Recommended Server Hardware Requirements on Windows Systems for Different
Licenses (continued)
Component Recommended Server System Requirement
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
Note If you want to configure swap space in a 64-bit Windows machine with greater than 4 GB space, create more than one partition and split the swap space across the drives. For example, to archive 8 GB, configure 4GB for C:\ and configure another 4GB for D:\.
Table 2-8 lists the server requirements for installing the CiscoWorks LAN Management Solution 3.2 components on Windows systems with HUM.
Table 2-7 Recommended Server Hardware Requirements on Windows Systems for Incremental
Licenses
License Recommended Server System Requirement
LMS 50 to LMS 300 1 CPU with dual core or 2 CPU with single core 4 GB RAM and 12 GB swap space, 60 GB free disk space, 64 bit OS
Recommended: 8 GB RAM and 16 GB swap space
> LMS 300 to LMS 1.5K 2 CPUs with dual core or 4 CPU with single core 8 GB RAM and 16 GB swap space, 64 dual stack OS
Recommended: 12 GB RAM and 24 GB swap space
> LMS 1.5K to LMS 2.5K 2 CPUs with quad core or 4 CPU with dual core 16 GB RAM and 32 GB swap space,64 bit OS
> LMS 2.5K to LMS 5 K 2 CPUs with 8 core or 4 CPU with quad core 16 GB RAM and 32 GB swap space,64 bit OS
Table 2-8 Recommended Server Hardware Requirements on Windows Systems with HUM
Component Recommended Server System Requirement
LMS Bundle Hardware Configuration
HUM 50 + LMS 300 One CPU with 2 GB RAM memory and 4 GB swap space.
HUM 300 + LMS 1500 2 CPUs with 4 GB RAM memory and 8 GB swap space.
Standalone Hardware Configuration
HUM 50 One CPU with 2 GB RAM memory and 4 GB swap space.
HUM 300 One CPU with 2 GB RAM memory and 4 GB swap space.
HUM 1000 Two CPUs with 4 GB RAM memory and 8 GB swap space.
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
The following processors are supported on a Windows system:
Intel processors
• Intel Xeon processor
• Intel Core Duo processor T2600 - T2300
• Quad Core Intel Xeon
• Intel-VT processors (VMware Optimized hardware)
• Intel Xeon processor 5400 series
• Intel Xeon processor 5300 series
• Intel Xeon processor 7300 series
• Intel Xeon processor 5500 series
• Intel Xeon processor 5600 series
AMD processors
• AMD Opteron Processor
• AMD Athlon 64 FX Processor
• AMD Athlon 64 X2
• AMD -V
Note Minimum processor speed must be 2.33 Ghz or higher
• Dual-Core AMD Opteron Processor
• AMD Opteron Processor
• AMD Athlon 64 FX Processor
• AMD Athlon™ 64 X2 Dual-Core
Server Requirements on Virtualization Systems
LMS 4.2 runs on VMware systems. See Operating System Requirements for a list of virtualization systems supported.
The server requirements on VMware servers remains the same as the server requirements on Windows systems.
However, the following hardware are optimized to run in virtualized environment:
• Intel-VT processors
– Intel® vPro™ processor technology
– Intel® Xeon® processor 5000 sequence
– Intel Xeon processor 7000 sequence
– Intel Xeon processor 3000 sequence
• AMD-V
• IBM X3550 M3
– Intel® Xeon® Processor 5600 series
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Chapter 2 Prerequisites System and Browser Requirements for Server and Client
Unified Computing System (UCS) Support
LMS 4.2 is supported on the UCS B-series blade servers (B200-M1 or M2 and B250-M1 or M2) and C-series rack mount servers (C200-M1 or M2, C210-M1 or M2, C250-M1 or M2, and UCS C460). The server requirements on UCS blade servers and rack mount servers remains the same as the server requirements on Windows systems. Please refer Table 2-6 for the recommended server hardware requirements on windows systems
The supported processor in UCS B-series blade servers is Intel Xeon 5500 or 5600 Series processors. For more information see http://www.cisco.com/en/US/prod/collateral/ps10265/ps10280/data_sheet_c78-524797_ps10279_Products_Data_Sheet.html
The supported processor in UCS C-series rack amount servers is Intel Xeon 5500 or 5600 Series processors with their choices mentioned explicitly. For more information see
http://www.cisco.com/en/US/products/ps10493/products_data_sheets_list.html
System Requirements on Client SystemsThe following table lists the client system requirements for all platforms:
Table 2-9 Recommended Client Hardware and Software Requirements
Component Recommended Client System Requirement
Disk space 60 GB and above
Memory Requirements
2 GB RAM
Hardware and software
At least single CPU@ 2.4 GHZ or higher with one of the following operating systems:
• Windows XP with Service Pack 2 and Service Pack 3
• Windows 2008 Standard and Enterprise with Service Pack 1 and Service Pack 2 (64 bit)
• Windows 2008 R2 Standard and Enterprise with Service Pack 1 and Service Pack 2 (64 bit)
• Windows 7 with Service Pack 1
Browser Requirements
• Internet Explorer 8.0, 9.0 Standards Mode (Press F12 and select Standards Mode)
• Firefox 8.0 and 9.0 for Windows
Note Only 32-bit IE and FF browsers are supported
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Chapter 2 Prerequisites Terminal Server Support for Windows Server
Terminal Server Support for Windows ServerYou can install LMS 4.2 software on a system with Terminal Services enabled in Remote Administration mode. However, you cannot install Common Services on a system with Terminal Services enabled in Application mode.
If you have enabled Terminal Server in Application mode, you should disable the Terminal Server, reboot the system, and start the installation again.
This section contains:
• Enabling and Disabling Terminal Services on Windows 2008 Server
• Enabling and Disabling FIPS on Windows 2008 Servers
Table 2-10 summarizes the Terminal Services features in Windows Server.
.
Enabling and Disabling Terminal Services on Windows 2008 ServerTo enable/ disable Terminal Server, use the Terminal Services Manager tool.
To enable/ disable Remote Desktop:
Step 1 Go to Control Panel > System.
Step 2 Click Remote Settings under Tasks > Remote
Java Runtime Environment (JRE) Require-ments
To access LMS Topology Services, we recommend that you install Java Plug-in version 1.6.0_24. If the client machine is installed with the JRE Update version equal to or higher than the recommended version, then Topology Services will be launched in the client machine.
If the client machine is installed with more than one JRE Update version equal to or higher than the recommended JRE version (1.6.0_24), the Topology Services will be launched with the higher Update JRE version. To view the JRE versions installed, go to Java Control Panel and click View button under Java tab.
For example, LMS 4.2 requires JRE 1.6.0_24 to launch Topology Services. If the client machine is installed with an Update version higher than JRE 1.6.0_24, say 1.6.0_25, and user selects JRE 1.6.0_25, then Topology Services is launched with JRE 1.6.0_25.
Adobe Flash Player
You need Adobe Flash Player 9 or later to view some portlets and the Getting Started pages in Work Center.
You can install the flash player from the portlet. You must reload the page after installing the flash player.
Table 2-9 Recommended Client Hardware and Software Requirements
Table 2-10 Terminal Services on Windows Server
Windows 2008 Servers Features
Terminal Server Remote access and virtual system. Each client has its own virtual OS environment.
Remote Desktop Administration Remote access only. All clients use the same OS.
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Chapter 2 Prerequisites Terminal Server Support for Windows Server
Step 3 Select the Allow connections from computer running any version if Remote Desktop option.
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Chapter 2 Prerequisites Solaris Patches
Enabling and Disabling FIPS on Windows 2008 ServersSometimes, Federal Information Processing Standard (FIPS) compliant encryption algorithms are enabled for Group security policy on Windows server.
When the FIPS compliance is turned on, the SSL authentication may fail on LMS Server. You should disable the FIPS compliance for the LMS to work properly.
To enable or disable FIPS on Windows 2008 servers:
Step 1 Go to Start > Settings > Control Panel > Administrative tools > Local Security Policy.
The Local Security Policy window appears.
Step 2 Click Local Polices > Security Options.
Step 3 Select System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing.
Step 4 Right-click the selected policy and click Properties.
Step 5 Select Enabled or Disabled to enable or disable FIPS compliant algorithms.
Step 6 Click Apply.
You must reboot the server for the changes to take effect.
Solaris PatchesLMS 4.2 is installed on global zone of Solaris 10 Operating System by default. Installation of LMS 4.2 in whole-root non-global zone in Solaris 10 is supported.
The Solaris system requires the following patches to be installed on the server:
• Required and Recommended Solaris Patches
• Cluster Patches
Required and Recommended Solaris PatchesTable 2-11 lists the required and recommended patches for Solaris 10.
The required patches are mandatory for all LMS features to function properly. Some of the LMS features may not work if the mandatory patches are not installed on your system.
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Chapter 2 Prerequisites Solaris Patches
For more information, see www.oracle.com.
Use showrev -p command to verify that these patches have been applied.
Note LMS was tested only with these patches. Later versions of these patches have not been tested since they were not released when LMS was tested.
The table below lists the messages that appear during installation if you do not have the recommended and required Solaris patches on the system.
We recommend you to download and install the latest required and recommended patches from www.oracle.com before you run LMS 4.2.
Table 2-11 Solaris Patches
Operating System Required and Recommended Solaris Patches
Solaris 10 • Required Server Patches are 122032-05 and 127127-11
• Minimum system level must be 11/06 release or higher.
To find out the current operating system level, enter the following command:
# more /etc/release
For example, the system displays the following information:
Solaris 10 11/06 s10s_u2wos_09a SPARC
Copyright 2006 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 11 November 2006
If you do not have... Message
Required Server patches Error message appears with a prompt to continue or quit the installation.
This system does not have the following required Server patches
Installation can proceed without the required Server patches.However, you must install the required patches listed above before running LMS.
Do you want to continue the installation? (y/n) [y]:
Required Client patches Error message appears with a prompt to continue or quit the installation.
This system does not have the following required Client patches.
These patches are required if only this system is used as a LMS client.
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Chapter 2 Prerequisites LMS 4.2 Port Usage
Cluster PatchesYou should also install the cluster patches recommended by ORACLE on Solaris 10 servers.
You can download the cluster patches from www.oracle.com. See the same website for the installation instructions of Cluster patches.
The minimum recommended cluster patch levels on Solaris Systems are Solaris 10 — Cluster patches released on Apr/17/07 and Sep/16/09.
If you have not installed the cluster patches on Solaris 10 system, the following warning messages appear to ensure you install the Cluster Patches required for Solaris 10:
WARNING: Ensure that you have installed the recommended Solaris 10 cluster patches released on Apr/17/07, in this server.
WARNING: If these cluster patches are not installed, please download and install them from http://www.sun.com/.
WARNING: Otherwise, some features of the LMS applications will not function properly.Do you want to continue the installation ? (y/n) [y]:
LMS 4.2 Port UsageThe table below lists the ports used by the various LMS components.
If you have enabled firewall in your LMS Server, you must open or free up the following ports:
• HTTP or HTTPS port
• All ports mentioned in the table have direction of establishment of connection is Client to Server.
Only then, the communication across servers or between the server and client can happen:
ProtocolPort Number Service Name Functionality
Direction (of Establishment) of Connection
TCP 49 TACACS+ and ACS • Common Services
• Configuration and Software Image Management
• Network Topology, Layer 2 Services and User Tracking
• Fault Management
Server to ACS
TCP 25 Simple Mail Transfer Protocol (SMTP)
• Common Services (PSU)
• Inventory, Config and Image Management
Server to SMTP Server
TCP 22 Secure Shell (SSH) • Common Services,
• Network Topology, Layer 2 Services and User Tracking
• Inventory, Config and Image Management
Server to Device
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TCP 23 Telnet • Common Services
• Network Topology, Layer 2 Services and User Tracking
• Inventory, Config and Image Management
Server to Device
UDP 69 Trivial File Transfer Protocol (TFTP)
• Common Services
• Inventory, Config and Image Management
Server to Device
Device to Server
UDP 161 Simple Network Management Protocol (SNMP)
• Common Services
• CiscoView
• Inventory, Config and Image Management
• Network Topology, Layer 2 Services and User Tracking
• Fault Management
• IPSLA Performance Management
• Device Performance Management
Server to Device
Device to Server
TCP 514 Remote Copy Protocol Common Services Server to Device
UDP 162 SNMP Traps (Standard Port)
• Network Topology, Layer 2 Services and User Tracking
• Fault Management
Device to Server
UDP 514 Syslog • Common Services
• Inventory, Config & Image Management
Device to Server
UDP 14311 Trap Listener to MAC Notification Traps
Network Topology, Layer 2 Services and User Tracking
Device to Server
UDP 9000 Trap receiving (if port 162 is occupied)
Fault Management Device to Server
UDP 162362 UT Host acquisition Network Topology, Layer 2 Services and User Tracking
End host to Server
TCP 443 LMS HTTP server in SSL mode
Common Services Client to Server
Server Internal
ProtocolPort Number Service Name Functionality
Direction (of Establishment) of Connection
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TCP 1741 LMS HTTP Protocol • Common Services
• CiscoView
• Network Topology, Layer 2 Services and User Tracking
• Inventory, Config & Image Management
• Fault Management
• IPSLA Performance Management
Client to Server
TCP 42342 OSAGENT Common Services Client to Server
TCP 42352 ESS HTTP (Alternate port is 44352/tcp)
Common Services Client to Server
TCP 1099 ESS (used for Java Management Extensions)
Common Services Server Internal
TCP 8898 Log Server Fault Management Server Internal
TCP 9002 DynamID authentica-tion (DFM Broker)
Fault Management Server Internal
TCP 9007 Tomcat shutdown Common Services Server Internal
TCP 9009 Ajp13 connector used by Tomcat
Common Services Server Internal
UDP 9020 Trap Receiving Fault Management Server Internal
UDP 14004 Lock port for ANI Server singlet on check
Network Topology, Layer 2 Services and User Tracking
Server Internal
TCP 15000 Log server Fault Management Server Internal
TCP 40050-40070
CSTM ports used by CS applications, such as Grouping Services, Device and Credential Repository (DCR)
Common Services Server Internal
TCP 40401 LicenseServer Common Services Server Internal
TCP 43242 ANIServer Network Topology, Layer 2 Services and User Tracking
Client to Server
TCP 42340 LMS Daemon Manager - Tool for Server Processes
Common Services Server Internal
TCP 42344 ANI HTTP Server Common Services Server Internal
ProtocolPort Number Service Name Functionality
Direction (of Establishment) of Connection
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UDP 42350 Event Services Software (ESS) (Alternate port is 44350/udp)
Common Services Server Internal
TCP 42351 Event Services Software (ESS) Listening (Alternate port is 44351/tcp)
Common Services Server Internal
TCP 42353 ESS Routing (Alternate port is 44352/tcp)
Common Services Server Internal
TCP 43441 Common Services Database
Common Services Server Internal
TCP 43455 Inventory, Config and Image Management Database
Inventory, Config and Image Management
Server Internal
TCP 43443 ANIDbEngine Network Topology, Layer 2 Services and User Tracking
Server Internal
TCP 43445 Fault History Database Fault Management Server Internal
TCP 43446 Inventory Service Database
Fault Management Server Internal
TCP 43800 Device Performance Management Database
Device Performance Manage-ment
Server Internal
TCP 43820 IPSLA Performance Management Database
IPSLA Performance Manage-ment
Server Internal
TCP 43447 Event Promulgation Module Database
Fault Management Server Internal
TCP 44400- 44420
CSTM Ports • Fault Management
• Device Performance Management
Server Internal
TCP 47010-47040
CSTM Port Inventory, Config and Image Management
Server Internal
TCP 49000-49040
CSTM Port Inventory, Config and Image Management
Server Internal
TCP 50001 SOAPMonitor Inventory, Config and Image Management
Server Internal
TCP 55000- 55020
CSTM Port Network Topology, Layer 2 Services and User Tracking
Server Internal
TCP 56000- 56040
CSTM Port VRF Lite Server Internal
TCP 5001 Tomcat Common Services Server Internal
ProtocolPort Number Service Name Functionality
Direction (of Establishment) of Connection
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Note In the Windows Firewall, ICMP inbound and outbound needs to be open. If you have ICMP inbound open and outbound closed, then all the Fault Management devices will stay in questioned state.
While configuring your Windows Firewall, enable the ICMP options to allow ICMP traffic through Firewall. See http://technet.microsoft.com/en-us/library/cc779521%28WS.10%29.aspx for more details on administering Windows Firewall and on configuring ICMP settings in Windows Firewall.
TCP 8161 ESS Common Services Server Internal
TCP 50002 IPMOGSServer CSTM ports used by IPMOGS-Server, such as Grouping and Filering services
Server Internal
TCP 50003 IPMProcess CSTM ports used by IPMPro-cess, such as IPSLA collector creation, Edit, Delete, and Polling
Server Internal
TCP 44300-44301
UPMProcess CSTM ports used by UPMPro-cess, such as Poller management (Creation, Edit, Delete) and Polling Engine
Server Internal
TCP 14017 EPMServer Port to open a server socket to ensure only one running system.
Server Internal
UDP 14004 Network Topology, Layer 2 Services and User Tracking
Lock port for ANI Server singlet on check
Server Internal
TCP 55000-55020
Network Topology, Layer 2 Services and User Tracking
CSTM Port for Campus Manager Server Internal
TCP 4444 SyslogCollector Listens to this port and retrieves the syslog from syslog.log file. It does the processes of validation, filtering and forwarding the syslogs to the local/remote servers in which they are sub-scribed
Server Internal
TCP 3333 SyslogAnalyzer Analyzer listens to this port and collects the syslog from collec-tor. This process would trigger automated actions for the syslog and finally inserts to the database
Server Internal
1. Windows Firewall blocks the port 1431 (for SNMP Traps), by default. You should free up this port for the SNMP traps to be allowed to the server from the device.
2. Windows Firewall blocks the port 16236 (for UTLite Updates), by default. You should free up this port for the UTLite scripts to run.
ProtocolPort Number Service Name Functionality
Direction (of Establishment) of Connection
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Chapter 2 Prerequisites Important URLs
You need to allow ICMP traffic in any Firewall that is operating between LMS Server and devices to avoid Fault Management devices staying in questioned state.
Note Apart from the LMS process listed in the above table, all other LMS processes use port numbers dynamically depending on the availability of the port number. There is no range for port numbers.
Important URLsThe following URLs are most commonly used in LMS and should be added in the proxy server:
General
http://www.cisco.com
Device update/Software update/Point Patch update
• http://tools.cisco.com/software/catalog/swcs/softwaremetadata
• http://tools.cisco.com/software/catalog/swcs/image
• http://www.cco.cisco.com
IOS image download
• http://www.cisco.com/cgi-bin/smarts/swim/crmiosbridge.pl
• http://www.cisco.com/techsupport
Smart Services
• SASI_SERVER—https://wsgx.cisco.com
• RSR_SERVER— https://wsgx.cisco.com
• CSC_SERVER—https://supportforums.cisco.com
• CCOLOGINURL—https://sso.cisco.com/autho/apps/nmtgSSapp/index.html
• CCOLOGOUTURL— https://sso.cisco.com/autho/logout.html
• CASE_QUERY_URL—https://tools.cisco.com/ServiceRequestTool/query/QueryCaseSearchAction.do?caseType=ciscoServiceRequest
• LOGIN_REDIRECT_URL—https://fed.cisco.com/idp/startSSO.ping?PartnerSpId=csc.jivesoftware.com
• CSC_REDIRECT_URL—https://supportforums.cisco.com
PSIRT
• EoS/EoL Hardware Report—http://www.cisco.com/cisco/software/release.html?mdfid=282253606&flowid=5144&softwareid=280775123&os=Windows&release=4.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest#
• EoS/EoL Software Report—http://www.cisco.com/cisco/software/release.html?mdfid=282253606&flowid=5144&softwareid=280775123&os=Windows&release=4.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest#
Bug Toolkit
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Chapter 2 Prerequisites Required Device Credentials for LMS Functionalities
• http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl
• http://tools.cisco.com/Support/BTKNotifications/getBugDetails.do??method=getAllBugs
• http://tools.cisco.com/Support/BTKNotifications/getBugDetails.do?method=getAffectedBugdata&bugid=
• http://tools.cisco.com/Support/BTKNotifications/getBugDetails.do?method=getBugsReport
Contract Connection
• http://www.cisco.com/pcgi-bin/front.x/cconx/conx_userinfo.pl
• https://www.cisco.com/cgi-bin/front.x/cconx/conx_recv_data.pl
• https://www.cisco.com/cgi-bin/front.x/cconx/conx_sortdetail_js.pl
Compliance and Audit Management
• Download Contracts—https://apps.cisco.com/CustAdv/ServiceSales/contract/viewContractMgr.do?method=viewContractMgr
• Download Compliance Policy Updates—http://www.cisco.com/cisco/software/release.html?mdfid=284259296&flowid=31102&softwareid=284270571&release=1.0.0&relind=AVAILABLE&rellifecycle=&reltype=latest
Required Device Credentials for LMS FunctionalitiesYou must configure several important device credentials correctly on every Cisco device that will be managed and monitored through LMS. You must also enter the correct device credentials in the Device and Credential Repository (Inventory > Device Administration > Add / Import / Manage Devices).
Table 2-12 lists all the functionalities and the device credentials required.
.Table 2-12 LMS Functionalities and Device Credentials
FunctionalitiesTelnet/SSH Password Enable Password SNMP Read Only
SNMP Read / Write
Common Services Not required Not required Required Required
Network Topology, Layer 2 Services and User Tracking
Not required Not required Required Required
CiscoView Not required Not required Required Required
Fault Management Not required Not required Required Not required
IPSLA Performance Management
Not required Not required Required Required
Device Performance Management
Not required Not required Required Not required
Inventory Not required Not required Required Not required
Configuration Management (Telnet)
Required Required Required Not required
Configuration Management1 (TFTP) 2
Not required Not required Required Required
NetConfig Required Required Required Required
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Config Editor Required Required Required Required
NetShow Required Required Required Not required
Software Management Required3 Required3 Required Required
Port and Module Configuration
Required Required Required Required
EnergyWise Required Required Required Required
Identity Services Required Required Required Required
Auto Smartports Required Required Required Required
Smart Install Required Required Required Required
Medianet Required Required Required Required4
1. Configuration download also uses TFTP. Hence, SNMP Read/Write credentials are required.
2. The file vlan.dat can be fetched only if the Telnet password and Enable password are supplied.
3. Required in the case of few devices like PIX devices, Cisco 2950 series switches.
4. To collect location attributes from devices, you must configure SNMPv3 AuthPriv credentials on the devices, and update these credentials in the Device Management page.
Table 2-12 LMS Functionalities and Device Credentials (continued)
FunctionalitiesTelnet/SSH Password Enable Password SNMP Read Only
SNMP Read / Write
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