Chapter 18 Socinf

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    Social Influence

    Chapter 18

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    I. Social influence

    How your behavior is

    affected by others

    behavior

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    Social influence

    Norms socially based rules on what you

    should/should not do Deindividuation you lose your identity to

    the group, and you do group things that you

    dont usually do individually. Eg. Terrorist

    acts Social facilitation presence of other

    people improve performance

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    Social influence

    Social impairment presence of other

    people hurt performance When we are emotionally aroused, we perform

    behaviors that are most dominant = those we

    are most familiar with.

    Social loafing when you are WORKINGwith others, you make less effort than when

    you are doing it yourself.

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    Conformity and compliance

    Conformity you feel pressured to do so

    Compliance you act upon a request

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    Aschs (1956) experiment on conformity Participants are asked to match line length of standard

    line with test lines Only one participant is the real participant, the rest are

    research assistants

    Control participant goes first. Experimental assistantsgo first

    Experimental assistants choose correct answer for 6trials, and then wrong answers for 12 trials.

    70% made at least one errorby conforming to groupnorm.

    Conformity and compliance

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    Factors for conformity

    Ambiguity of situation somethinguncertain is happening

    Unanimity and size of majority everyoneagrees, you also agree, and the group islarge.

    Minority influence harder for minorities toinfluence majority

    Gender men and women conform equally

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    II. Obedience

    you change yourbehavior according

    to what authority

    figure says

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    Milgram (1963)

    Participant is in an experiment the effect ofpunishment on learning

    Participant is TEACHER, another participant(actually a research assistant) is STUDENT.Research assistant is strapped to a chair withelectrodes.

    Participant goes to another room (he cant see the

    assistant) and asks questions. For every 5thwrong question, a shock is delivered. Higher voltsare delivered for every following wrong question.

    65% went all the way to the 450volt level

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    Factors of obedient behavior

    Experimenter status and privilege I have

    power Behavior of others If someone says no,

    we are more likely to say no too

    Personality characteristics people who

    are more authoritarian obey more.

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    III. Aggression

    Action intended to harm

    someone else

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    When?

    Frustration-aggression hypothesis when you are

    frustrated, you will act on your frustration

    Berkowitz (1998): No, there are in-between factors such

    as

    Stress makes you more easily frustrated

    Negative affect (feelings)

    Generalised arousal you are already aroused, makes it

    easier to be aggressive

    Temperature, noise, crowding source of stress and

    arousal

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    IV. Altruism

    Unselfish concern for

    anothers welfare

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    Why?

    Arousal: Cost-Reward Theory help othersreduce unpleasant feelings

    Is there a clear need for help? just look painful vs. sayIm hurt. I need help.

    Are there other people? Bystander effect diffusion ofresponsibility more people, less likely to act.

    Empathy-Altruism Theory Help others if we feelempathy with others situation question of

    whose fault? Evolutionary theory help those who share your

    genes

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    V. Cooperation, competition, conflict

    Conflict when you believe someone is standing

    in the way of your achieving a goal.

    Mixed-motive conflict there are good reasons to

    cooperate, and good reasons to compete

    Resource dilemma there are not enough

    resources to go around

    Conflict management

    Third-party interventions

    Superordinate goals

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    VI. Group processes

    Group leadership

    Task oriented do the job, give directives Person oriented loose supervision, feelings

    concern

    Groupthink drive towards agreement

    bad decisions