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7/27/2019 Chapter 18 Socinf
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Social Influence
Chapter 18
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I. Social influence
How your behavior is
affected by others
behavior
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Social influence
Norms socially based rules on what you
should/should not do Deindividuation you lose your identity to
the group, and you do group things that you
dont usually do individually. Eg. Terrorist
acts Social facilitation presence of other
people improve performance
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Social influence
Social impairment presence of other
people hurt performance When we are emotionally aroused, we perform
behaviors that are most dominant = those we
are most familiar with.
Social loafing when you are WORKINGwith others, you make less effort than when
you are doing it yourself.
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Conformity and compliance
Conformity you feel pressured to do so
Compliance you act upon a request
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Aschs (1956) experiment on conformity Participants are asked to match line length of standard
line with test lines Only one participant is the real participant, the rest are
research assistants
Control participant goes first. Experimental assistantsgo first
Experimental assistants choose correct answer for 6trials, and then wrong answers for 12 trials.
70% made at least one errorby conforming to groupnorm.
Conformity and compliance
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Factors for conformity
Ambiguity of situation somethinguncertain is happening
Unanimity and size of majority everyoneagrees, you also agree, and the group islarge.
Minority influence harder for minorities toinfluence majority
Gender men and women conform equally
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II. Obedience
you change yourbehavior according
to what authority
figure says
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Milgram (1963)
Participant is in an experiment the effect ofpunishment on learning
Participant is TEACHER, another participant(actually a research assistant) is STUDENT.Research assistant is strapped to a chair withelectrodes.
Participant goes to another room (he cant see the
assistant) and asks questions. For every 5thwrong question, a shock is delivered. Higher voltsare delivered for every following wrong question.
65% went all the way to the 450volt level
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Factors of obedient behavior
Experimenter status and privilege I have
power Behavior of others If someone says no,
we are more likely to say no too
Personality characteristics people who
are more authoritarian obey more.
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III. Aggression
Action intended to harm
someone else
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When?
Frustration-aggression hypothesis when you are
frustrated, you will act on your frustration
Berkowitz (1998): No, there are in-between factors such
as
Stress makes you more easily frustrated
Negative affect (feelings)
Generalised arousal you are already aroused, makes it
easier to be aggressive
Temperature, noise, crowding source of stress and
arousal
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IV. Altruism
Unselfish concern for
anothers welfare
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Why?
Arousal: Cost-Reward Theory help othersreduce unpleasant feelings
Is there a clear need for help? just look painful vs. sayIm hurt. I need help.
Are there other people? Bystander effect diffusion ofresponsibility more people, less likely to act.
Empathy-Altruism Theory Help others if we feelempathy with others situation question of
whose fault? Evolutionary theory help those who share your
genes
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V. Cooperation, competition, conflict
Conflict when you believe someone is standing
in the way of your achieving a goal.
Mixed-motive conflict there are good reasons to
cooperate, and good reasons to compete
Resource dilemma there are not enough
resources to go around
Conflict management
Third-party interventions
Superordinate goals
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VI. Group processes
Group leadership
Task oriented do the job, give directives Person oriented loose supervision, feelings
concern
Groupthink drive towards agreement
bad decisions