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Chapter 15Lecture 26: pp.766-
789 Computer Careers and Certification
Chapter 15 Objectives
Describe career opportunities available in various segments of the computer industry
Describe career opportunities available in various segments of the computer industry
Discuss functions of jobs available in an IT department
Discuss functions of jobs available in an IT department
Distinguish between trade schools and colleges
Distinguish between trade schools and colleges
Differentiate among various computer-related majors for college students
Differentiate among various computer-related majors for college students
Identify ways to stay current with changing technology after graduation
Identify ways to stay current with changing technology after graduation
List the benefits of certification for employers, employees, and vendors
List the benefits of certification for employers, employees, and vendors
Identify ways to prepare for certificationIdentify ways to prepare for certification
List the general areas of IT certificationList the general areas of IT certification
Name some specific IT certifications in each certification area
Name some specific IT certifications in each certification area
The Computer Industry
The expected demand for computer professionals is…
p. 776 Fig. 15-1
Currently 10.5 million computer workers with expected increase of 2 to 3% annually
The number of students majoring in computer-related fields is declining
Careers in the Computer Industry
The primary areas where job opportunities are found…
p. 778
Computer sales
Computer education
and training field
General business and government
organisations
Computer equipment
field
Computer software
field
IT consulting field
Computer service and repair field
Careers in the Computer IndustryAn information technology (IT) department is…
p. 778 Fig. 15-2
Department in business or government agency that employs people in computer-related jobs
Responsible for keeping all computer operations and networks operating smoothly
Working in an IT Department
Jobs available in an IT department include…
p. 780 - 781
ManagementManagementManagementManagementChief Information Chief Information Officer / VP of ITOfficer / VP of IT
Chief Security OfficerChief Security Officer
E-commerce E-commerce administratoradministrator
Network administratorNetwork administrator
Application Application programmerprogrammer
Software engineerSoftware engineer
Systems analystSystems analystComputer scientistComputer scientist
Systems programmerSystems programmerDatabase analystDatabase analyst
Technical writerTechnical writer
Web page authorWeb page author
Computer operatorComputer operator Data Data communications analystcommunications analyst
Corporate trainerCorporate trainer Help desk specialistHelp desk specialist
Computer forensics Computer forensics specialistspecialist
Computer technicianComputer technician Graphic designer / Graphic designer / illustratorillustrator
Network security Network security specialistspecialistDatabase administratorDatabase administrator
Quality assurance Quality assurance specialistspecialistDesktop publisherDesktop publisher
Security administratorSecurity administrator
System System development development and and programmingprogramming
System System development development and and programmingprogramming
Technical Technical servicesservicesTechnical Technical servicesservices
OperationsOperationsOperationsOperations
TrainingTrainingTrainingTraining
Project leader / managerProject leader / manager
Web administrator / Web administrator / WebmasterWebmaster
Careers in the Computer IndustryThe computer equipment field includes…
p. 782 Fig. 15-4
The manufacturers and distributors of computers and computer-related hardware
Careers involve design, manufacture, and production of computer equipment
Careers in the Computer IndustryThe computer software field includes…
p. 782 - 783
Computer scientist
researches, invents, and
develops solutions to complex
software problems
Project leader
analyzes requirements,
designs solutions, and oversees
software development
process
Companies that develop,
manufacture, and support
software
Programmerwrites and tests
computer programs
Software engineerdesigns
and develops software
Careers in the Computer IndustryThe computer service and repair field…
p. 783 Fig. 15-5
Provides preventative maintenance, component installation, and repair services
Computer technician—installs, maintains, and repairs hardware
Careers in the Computer IndustryCareer opportunities in computer sales require…
p. 783 - 784 Fig. 15-6
A general understanding of computers and specific knowledge of the product they are selling
Careers in the Computer IndustryCareer opportunities in education and training…
p. 784 Fig. 15-7
Schools, colleges, universities, and private companies need educators and trainers Corporate trainers teach employees how to use software, design
and develop systems, and program
Careers in the Computer IndustryAn IT consultant is an…
p. 784
Individual who draws upon expertise in specialized area of computers
Computer Computer selectionselection
SystemSystemdesigndesign
Hardware and Hardware and software software
configurationconfiguration
Network design Network design and installationand installation
CommunicationsCommunications
Web Web developmentdevelopment
Preparing for a Career in the Computer Industry
A trade school…
p. 785
Offers programs in Offers programs in programming, Web programming, Web
development, graphic development, graphic design, hardware design, hardware
maintenance, maintenance, networking, networking, PC support, PC support,
and and securitysecurity
Students can complete Students can complete trade school programs trade school programs in shorter time in shorter time than college than college or university or university programsprograms
Preparing for a Career in the Computer Industry
The three broad disciplines in higher education that produce the majority of entry-level employees in the computer industry are…
p. 786 Fig. 15-8
Preparing for a Career in the Computer Industry
Computer Information Systems (CIS) include…
p. 786
Programs that emphasize technical knowledge and skills
Sometimes called management information systems (MIS) or management information technology
Preparing for a Career in the Computer Industry
Computer Science (CS) includes…
p. 786
Programs that stress theoretical side of programming and operating systems
Also called software engineering
Preparing for a Career in the Computer Industry
How do companies advertise computer-related job openings?
p. 788 Fig. 15-10
Some Web sites specialized in helping people find jobs Some allow job seekers to submit resumes online
Preparing for a Career in the Computer Industry
Organisations for computer professionals include…
p. 789 Fig. 15-11
Association for Computing Machinery (ACM)—science-oriented
Association of Information Technology Professionals (AITP)—programmers, systems analysts, and information processing managers
Preparing for a Career in the Computer Industry
A user group is…
p. 790 Fig. 15-12
A collection of people with common computer equipment or software interests
Preparing for a Career in the Computer Industry
Professional growth and continuing education includes…
p. 790 Fig. 15-13
Events such as workshops, seminars, conferences, conventions, and trade shows
CES—trade show that brings together hundreds of vendors and more than 130,000 attendees
Training in form of books, video-based training, computer-based training (CBT), Web-based training (WBT), and instructor-led training
Preparing for a Career in the Computer Industry
Stay informed about the computer industry by…
p. 791 Figs. 15-14–15-15
Reading computer industry publications Checking out news, blogs, and technical Web sites
Certification
Certification is…
p. 792
The process of verifying technical knowledge in a particular area
Proficiency is acknowledged with a certificate
Certification
The benefits of certification include…
p. 792 Fig. 15-16
Enhances employee’s career, provides better standing as industry professional, and higher salaries and bonuses
Certification
The benefits of vendor-sponsored certification are…
p. 793 Fig. 15-17
Vendors provide access to technical information, advanced training, and discounts on publications and tools
Certification
How does certification benefit customers, employers, and industry?
p. 793
Institute for Certification of Computer Professionals (ICCP)
defines standards designed to raise competence level for computer industry
Employers benefit from more productive and knowledgeable workers
Certification is a form of industry self-regulation
Customers receive better service fromemployees with certification(s)
Certification
Factors to consider in choosing a certification include…
p. 794 Fig. 15-18
Certification
Options available to prepare for certification are…
p. 794
Self-studySelf-study
Online training classesOnline training classes Instructor-led trainingInstructor-led training
Web resourcesWeb resources
Certification
What are the examinations like?
p. 795 Fig. 15-19
Taken using computers Some are multiple
choice, others are skill based
With computerised adaptive testing, the tests analyze a person’s responses while taking the test
A Guide to Certification
Application software certification is…
p. 796
Focused on knowledge of Focused on knowledge of application softwareapplication software
Sometimes called Sometimes called end-user certificationsend-user certifications
MicrosoftMicrosoftCertifiedCertifiedDesktop Desktop SupportSupport
Technician Technician (MCDST)(MCDST)
sponsored by Microsoft
Microsoft Microsoft Office Office
Specialist Specialist (MOS)(MOS)
sponsored by Microsoft
Adobe Adobe Certified Certified ExpertExpert
sponsored by Adobe Systems
Macromedia Macromedia Certified Certified
ProfessionalProfessionalsponsored
by Macromedia
IBM Certified IBM Certified Professional Professional
for Lotus for Lotus SoftwareSoftware
sponsored by IBM
A Guide to Certification
Operating system certification include…
p. 797
Focus on particular skills—user, Focus on particular skills—user, operator, system administrator, operator, system administrator,
and system engineerand system engineerDiffering levels of certificationDiffering levels of certification
Red Hat Red Hat Certified Certified Engineer Engineer (RHCE)(RHCE)
sponsored sponsored by Red Hatby Red Hat
Microsoft Microsoft Certified Certified
Professional Professional (MCP)(MCP)
sponsored sponsored by Microsoftby Microsoft
Red Hat Red Hat Certified Certified
Technician Technician (RHCT)(RHCT)
sponsored sponsored by Red Hatby Red Hat
IBM Certified IBM Certified SpecialistSpecialistsponsored sponsored
by IBMby IBM
Sun Certified Sun Certified System System
AdministratoAdministratorr
sponsored sponsored by Sunby Sun
A Guide to Certification
Programming certifications are a…
p. 797
Recognition of programming trainingRecognition of programming training Broadens knowledge and skill baseBroadens knowledge and skill base
IBM Certified IBM Certified Solution Solution
DeveloperDevelopersponsored sponsored
by IBMby IBM
Certified Certified Software Software
Development Development Professional Professional
(CSDP)(CSDP)sponsored sponsored
by IEEE by IEEE Computer Computer
SocietySociety
Microsoft Microsoft Certified Certified Solution Solution
DeveloperDeveloper(MCSD)(MCSD)
sponsored sponsored by Microsoftby Microsoft
Microsoft Microsoft Certified Certified
Application Application Developer Developer
(MCAD)(MCAD)sponsored sponsored
by Microsoftby Microsoft
Sun Certified Sun Certified Java Java
DeveloperDevelopersponsored sponsored
by Sunby Sun
Sun Certified Sun Certified Enterprise Enterprise ArchitectArchitect
sponsored sponsored by Sunby Sun
Sun Certified Sun Certified ProgrammerProgrammersponsored sponsored
by Sunby Sun
A Guide to Certification
Hardware certifications are a…
p. 798
Recognition of general knowledge Recognition of general knowledge of hardware and controlling of hardware and controlling
software needed to set up, maintain, software needed to set up, maintain, and repair a computerand repair a computer
Can be narrowly or Can be narrowly or broadly focusedbroadly focused
IBM IBM eServer eServer Certified Certified SpecialistSpecialist
sponsored by sponsored by IBM IBM
A+A+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
NACSE NACSE Network Network
Technician Technician (NNT)(NNT)
sponsored by sponsored by National National
Association of Association of Communication Communication
Systems Systems Engineers Engineers (NACSE)(NACSE)
A Guide to Certification
Networking certifications are…
p. 798
Awarded to professionals who demonstrate expertise in planning, Awarded to professionals who demonstrate expertise in planning, installing, managing, and troubleshooting a networkinstalling, managing, and troubleshooting a network
Certified Certified Novell Novell
Engineer Engineer (CNE)(CNE)
sponsored sponsored by Novellby Novell
Certified Certified Novell Novell
AdministratoAdministrator (CNA)r (CNA)
sponsored sponsored by Novellby Novell
Cisco Cisco Certified Certified Network Network
Professional Professional (CCNP)(CCNP)
sponsored sponsored by Ciscoby Cisco
Sun Certified Sun Certified Network Network
AdministratoAdministratorr
sponsored sponsored by Sunby Sun
Network+Network+sponsored sponsored
by by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
A Guide to Certification
Computer forensics certification include…
p. 799
Discovery, collection, and analysis of Discovery, collection, and analysis of evidence found on computers and evidence found on computers and
networksnetworks
Certificate holds are considered Certificate holds are considered highly credible during computer highly credible during computer
crimes casescrimes cases
Certified Certified Forensic Forensic Computer Computer ExaminerExaminer
(CFCE)(CFCE)sponsored sponsored
by by International International Association Association of Computer of Computer InvestigativeInvestigativeSpecialists Specialists
(IACIS)(IACIS)
Certified Certified Electronic Electronic Evidence Evidence Collection Collection Specialist Specialist (CEECS)(CEECS)
sponsored sponsored by by
International International Association Association of Computer of Computer Investigative Investigative Specialists Specialists
(IACIS)(IACIS)
Certified Certified Computer Computer ExaminerExaminer
(CCE)(CCE)sponsored sponsored
by by International International
Society of Society of Forensic Forensic Computer Computer Examiners Examiners
(ISFCE)(ISFCE)
A Guide to Certification
Security certifications…
p. 799
Measure a candidate’s ability to identify and control security Measure a candidate’s ability to identify and control security risks to computer resourcesrisks to computer resources
Systems Systems Security Security Certified Certified
PractitionerPractitioner(SSCP)(SSCP)
sponsored by sponsored by (ISC)(ISC)22
Certified Certified Information Information
Security Security Professional Professional
(CISSP)(CISSP)sponsored by sponsored by
(ISC)(ISC)22
Security Security Certified Certified Network Network
ProfessionalProfessional(SCNP)(SCNP)
sponsored by sponsored by The Security The Security
Certified Certified ProgramProgram
Security Security Certified Certified Network Network ArchitectArchitect(SCNA)(SCNA)
sponsored by sponsored by The Security The Security
Certified Certified ProgramProgram
A Guide to Certification
Internet certifications…
p. 800
Require technical expertise in Require technical expertise in networking hardware and networking hardware and
configurationconfiguration
Include Web management, Web Include Web management, Web programming, and Web programming, and Web
development certificationsdevelopment certifications
Cisco Cisco Certified Certified
Internetwork Internetwork Expert Expert (CCIE)(CCIE)
sponsored sponsored by Ciscoby Cisco
Certified Certified Internet Internet
Webmaster Webmaster (CIW)(CIW)
sponsored sponsored by Prosoft by Prosoft TrainingTraining
Certified Certified Web Web
Professional Professional (CWP)(CWP)
sponsored sponsored by by
International International Webmasters Webmasters AssociationAssociation
A Guide to Certification
Database system certifications are…
p. 800
Awarded for knowledge Awarded for knowledge of a specific database of a specific database management systemmanagement system
Test the various tasks Test the various tasks a database management a database management
staff must performstaff must perform
IBM IBM Certified Certified Solutions Solutions Expert–Expert–InformixInformix
sponsored sponsored by IBMby IBM
IBM IBM Certified Certified Solutions Solutions
Expert–DB2Expert–DB2sponsored sponsored
by IBMby IBM
Microsoft Microsoft Certified Certified Database Database
AdministratoAdministrator (MCDBA)r (MCDBA)sponsored sponsored
by Microsoftby Microsoft
Sybase Sybase Certified Certified
ProfessionalProfessionalsponsored sponsored by Sybaseby Sybase
Oracle Oracle Certified Certified
ProfessionalProfessionalsponsored sponsored by Oracleby Oracle
Summary of Computer Careers and Certification
Variety of available computer-related careers
Variety of available computer-related careers
Computer education at trade schools, computer-related majors at colleges and
universities, job searches, career development planning, professional organizations, and
professional growth
Computer education at trade schools, computer-related majors at colleges and
universities, job searches, career development planning, professional organizations, and
professional growth
Certification preparation, examinations, and resources
Certification preparation, examinations, and resources
Specific certificationsSpecific certifications
Chapter 15 Complete