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Introduction Chapter 1

Chapter 1. Product – something sold by an enterprise to its customers Product Development – set of activities beginning with the perception of a market

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Page 1: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Introduction Chapter 1

Page 2: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Product – something sold by an enterprise to its customers

Product Development – set of activities beginning with the perception of a market opportunity and ending with the production, sale, and delivery of a product

Product Design - takes customer requirements and translates them into technical and aesthetic specifications to generate a concept

Definitions

Page 3: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Product quality◦ Customer satisfaction, reliability, robust

Product cost◦ Manufacturing cost◦ Profit = selling price (fixed) - cost

Development time Development cost Development capability

◦ Is the firm better able to develop future products as a result?

Characteristics of Successful Product Development

Page 4: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Marketing◦ Identify new opportunities

Design◦ Product specifications, etc.

Manufacturing◦ Design for manufacturabilty

Project team ◦ integrated product design, aka concurrent

engineering

Who Designs and Develops Products?

Page 5: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Exhibit 1-3 Boeing Dream Liner

◦ http://www.youtube.com/watch?v=HZIeyvOt0t0

Duration and Cost of Product Development

Page 6: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Trade-offs Dynamics Details Time pressure Economics

The Challenges of Product Development

Page 7: Chapter 1.  Product – something sold by an enterprise to its customers  Product Development – set of activities beginning with the perception of a market

Creation Satisfaction of societal and individual needs Team diversity Team spirit

Intrinsic Rewards