Chapter- 1 Contex of Risk Management-2011

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 11

    Malaysian InsuranceMalaysian Insurance

    InstituteInstitute

    Risk ManagementRisk Management

    Chapter: 1:Chapter: 1:Context of Risk ManagementContext of Risk Management

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 22

    Risk ManagementRisk Management

    InIn thisthis chapterchapter wewe willwill looklook atat thethe followingfollowingareasareas:: DefinitionDefinition ofof RiskRisk ManagementManagement

    RelationshipRelationship betweenbetween riskrisk andand thethe objectivesobjectives ofof ananorganizationorganization..

    ConsequencesConsequences ofof failingfailing toto deliverdeliver..

    NeedNeed forfor riskrisk managementmanagement andand thethe potentialpotential costscosts ininignoringignoring itit..

    SignificanceSignificance ofof riskrisk managementmanagement toto strategystrategy

    CorporateCorporate GovernanceGovernance

    LocationLocation withinwithin anan organizationorganization ofof thethe responsibilityresponsibilityforfor riskrisk managementmanagement

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 33

    Definition of Risk ManagementDefinition of Risk Management

    RiskRisk isis defineddefined asas::

    TheThe combinationcombination of of thetheprobabilityprobability ofof anan eventevent andand itsits

    consequencesconsequences..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 44

    Clarity to theClarity to the

    Definition of risk ManagementDefinition of risk Management

    TheThe managementmanagement ofof riskrisk recognizesrecognizes andand

    dealsdeals withwith thethe threatsthreats toto anan organizationorganizationoror person,person, thethe vulnerabilitiesvulnerabilities beingbeing

    carriedcarried andand thethe likelihoodlikelihood thatthat thethe threatthreat

    willwill meetmeet thethe vulnerability,vulnerability, causingcausing

    damagedamage..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 55

    Consequences and risk theConsequences and risk the

    concern to a risk managerconcern to a risk managerAA riskrisk isis thethe threatthreat thatthat anan eventevent oror actionaction willwilladverselyadversely affectaffect anan organizationsorganizations abilityability totomaximizemaximize stakeholderstakeholder valuevalue andand toto achieveachieve

    businessbusiness objectivesobjectives..RiskRisk arisesarises asas muchmuch fromfrom thethe possibilitypossibility thatthatopportunitiesopportunities willwill notnot bebe realizedrealized asas itit doesdoesfromfrom thethe possibilitypossibility thatthat threatthreat willwill

    materializedmaterialized oror thatthat mistakesmistakes willwill bebe mademade;; andandRisk,Risk, however,however, isis integralintegral toto allall opportunityopportunity andandisis asas muchmuch aboutabout opportunityopportunity asas itit isis aboutaboutthreatthreat..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 66

    The process of risk managementThe process of risk management

    could be stated simply as to:could be stated simply as to:identifyidentify thethe riskrisk

    aanalyzenalyze andand measuremeasure vulnerabilityvulnerability

    ii..ee impactimpact..decidedecide whichwhich risksrisks impactsimpacts areare andand

    areare notnot acceptableacceptable..

    controlcontrol oror transfertransfer anyany unacceptableunacceptable

    riskrisk oror impactimpact..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 77

    Cont.Cont.

    preparedprepared toto bebe ableable toto managemanage

    throughthrough thethe occurrenceoccurrence ofof anyany

    unacceptableunacceptable immovableimmovable riskrisk ororimpactimpact;; andand

    reviewreview regularlyregularly..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 88

    Two Fundamental categorizationTwo Fundamental categorization

    of Risk are:of Risk are:SpeculativeSpeculative

    AndAnd

    Operational riskOperational risk

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 99

    Speculative riskSpeculative risk

    IsIs wherewhere youyou chooseschooses toto placeplace

    moneymoney oror otherother resourcesresources atat riskrisk..

    A

    imA

    im isis toto makemake profitprofit oror otherother gainsgains..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 1010

    Cont.Cont.

    InIn doingdoing soso thethe decisiondecision wouldwould bebe

    whatwhat gaingain couldcould bebe mademade andand

    balancebalance thisthis withwith downsidedownside riskrisk..

    EE..gg gambling,gambling, investinginvesting inin stockstock

    marketmarket oror investinginvesting inin aa newnew

    productproduct..

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    Chapter 1: Context of RiskChapter 1: Context of Risk

    ManagementManagementRamasamy MeiyappanRamasamy Meiyappan 1111

    Past year questionPast year question

    April 2008April 2008Question 1(b)Question 1(b)

    List four potential consequences ofList four potential consequences of

    ignoring risk management to anignoring risk management to anorganization.organization.

    Answer: slide 10Answer: slide 10

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1212

    Operational riskOperational risk

    InIn operationaloperational riskrisk therethere areare

    SomethingSomething unplannedunplanned andand unun--pleasantpleasant thingsthings

    thatthat hithit thethe organizationorganization itselfitself andand

    causescauses damage,damage,

    disrupts,disrupts, oror

    hurtshurts itsits peoplepeople..

    ThereThere isis rarelyrarely aa gaingain fromfrom suchsuch

    incidentsincidents..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1313

    ContCont

    InIn somesome circumstancescircumstances businessbusiness cancan

    prepareprepare forfor thethe unexpectedunexpected throughthrough::

    insuranceinsurance otherother riskrisk transfertransfer mechanisms,mechanisms,

    contingencycontingency planningplanning andand fundingfunding

    mechanismsmechanisms

    toto covercover thethe costcost withoutwithout distortingdistorting currentcurrenttradingtrading oror budgetsbudgets

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1414

    Past year questionPast year question

    April 2008April 2008Question 1 (a) Define Operational riskQuestion 1 (a) Define Operational risk

    management 3 marksmanagement 3 marks

    Answer: slide 12Answer: slide 12

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1515

    Cont.Cont.

    TheThe workingworking definitiondefinition ofof OperationalOperational

    managementmanagement wouldwould bebe::

    identification,identification, analysisanalysis andand

    controlcontrol ofof thosethose risksrisks whichwhich cancan threatenthreaten

    thethe operations,operations, assetsassets andand otherotherresponsibilitiesresponsibilities ofof anan organizationorganization..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1616

    Cont. John Glenn is quoted asCont. John Glenn is quoted as

    sayingsaying thethe greatestgreatest antidoteantidote toto worry,worry, whetherwhether

    youyou areare gettinggetting readyready forfor aa spacespace flightflight oror

    facingfacing aa problemproblem inin life,life, isis preparationpreparation..

    TheThe moremore youyou trytry toto envisageenvisage whatwhat mightmight

    happenhappen andand whatwhat youryour bestbest responseresponse andand

    optionsoptions are,are, thethe moremore youyou areare ableable toto allayallay

    youryour fearsfears forfor thethe futurefuture..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1717

    Relationship between risk and theRelationship between risk and the

    objectives of an organizationobjectives of an organization

    AnAn organizationorganization havehave aa rangerange ofof

    objectivesobjectives..

    SomeSome objectivesobjectives areare moremore crucialcrucial thanthanothersothers..

    TheThe objectivesobjectives areare sometimessometimes informalinformal

    butbut mostmost oftenoften areare defineddefined inin aa formalformal

    andand documenteddocumented strategystrategy planplan..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1818

    ContCont

    TheThe informationinformation withinwithin thesethese plans,plans,

    whetherwhether formallyformally documenteddocumented oror

    informal,informal, isis sharedshared withwith theirtheirvariousvarious stakeholdersstakeholders..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 1919

    ContCont

    OrganizationOrganization havehave aa rangerange ofof

    dependenciesdependencies andand thethe continuationcontinuation

    ofof somesome ofof thosethose dependencesdependences isiscrucialcrucial toto avoidavoid losses,losses, weaknessesweaknesses

    emergingemerging and,and, inin somesome cases,cases, thethe

    underminingundermining ofof thethe veryvery survivalsurvival ofofthethe organizationorganization..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2020

    ContCont

    IfIf anan organization,organization, followingfollowing aa

    failurefailure oror otherother unplannedunplanned damagedamage

    ofof anyany kind,kind, cannotcannot deliverdeliver thethepromisespromises thatthat itit hashas formallyformally mademade ,,

    thethe organizationorganization cancan bebe damageddamaged inin

    manymany differentdifferent waysways..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2121

    ContCont

    TheThe damagedamage cancan alsoalso bebe extensiveextensive

    eveneven ifif thethe organizationorganization cancan stillstill

    deliverdeliver itsits goodsgoods andand thethe services,services,butbut doesdoes notnot continuecontinue toto meetmeet thethe

    contracted,contracted, oror implied,implied, qualityquality

    standardsstandards..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2222

    ContCont

    TheThe greatestgreatest risksrisks ofof anan organizationorganization isis shownshown inin

    aa surveysurvey displayeddisplayed inin tabletable 11..11..

    SomeSome ofof thethe riskrisk areare fromfrom::

    Stakeholders,Stakeholders, employees,employees, suppliers,suppliers, customerscustomers

    andand otherother recipientsrecipients ofof services,services, Distributors,Distributors,

    Regulators,Regulators, TheThe media,media, PrivatePrivate investors,investors,

    BankingBanking Industry,Industry, QuotedQuoted shareholders,shareholders, BusinessBusiness

    partners,partners, TheThe environmentenvironment andand OthersOthers..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2323

    B1: StakeholdersB1: Stakeholders

    DefinedDefined asas people,people, oror otherother

    organization,organization, thatthat couldcould bebe

    affectedaffected byby aa riskrisk incidentincidentoccurringoccurring in,in, oror around,around, thethe

    organizationorganization..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2424

    B1A: EmployeesB1A: Employees

    MoraleMorale andand PridePride..

    ThisThis oftenoften reflectsreflects thethe degreedegree ofof thethe

    employeesemployees interestinterest inin thethe successsuccess ofof anan

    originationorigination andand hashas aa directdirect linklink intointo thethe

    qualityquality ofof workwork performedperformed..

    AA needneed forfor aa jobjob toto sustainsustain personalpersonal andand

    familyfamily lifelife andand alsoalso selfself--esteemesteem..AA safesafe workingworking environmentenvironment..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    B1B: Suppliers:B1B: Suppliers:

    SuppliersSuppliers toto thethe organizationorganization willwill dependdepend onon itsits

    survivalsurvival toto bebe ableable toto deliverdeliver andand receivereceive

    paymentpayment forfor thethe goodsgoods oror serviceservice contractedcontracted..

    TheThe lossloss ofof oneone oror moremore largerlarger customerscustomers cancandestroydestroy aa suppliersupplier ofof goodsgoods andand servicesservices..

    TheThe organization,organization, asas aa suppliersupplier itself,itself, cancan

    destroydestroy customerscustomers whowho areare furtherfurther upup thethe

    deliverydelivery chainchain..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2626

    B1C:Customers and otherB1C:Customers and other

    recipients of servicerecipients of service

    BusinessBusiness customerscustomers movemove ifif theythey loseloseconfidenceconfidence inin eithereither deliverdeliver oror quantityquantity..

    NonNon commercialcommercial ,, serviceservice supplierssuppliers maymay findfind

    relationshiprelationship withwith existingexisting recipientrecipient difficultdifficult andandeveneven fail,fail, shouldshould confidenceconfidence bebe lostlost..

    SalesSales teamsteams willwill findfind itit increasinglyincreasingly difficultdifficult totofindfind newnew customerscustomers..

    FailureFailure toto deliverdeliver thethe contractcontract servicesservices withwithsufficientsufficient quantityquantity cancan leadlead toto litigationlitigation..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2727

    B1D: DistributorsB1D: Distributors

    DistributorsDistributors areare wholesalewholesale customerscustomers--allallthethe aboveabove commentscomments applyapply..

    DistributorsDistributors dependsdepends onon fewfew oror eveneven oneonesourcesource ofof supplysupply failurefailure couldcould damagedamagethatthat distributorsdistributors inin manymany differentdifferent waysways..

    ItIt cancan causecause itit toto failfail ifif anan adequateadequate

    replacementreplacement suppliersupplier isis notnot foundfound soonsoonenoughenough..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    B1E: RegulatorsB1E: Regulators

    VariousVarious regulatorsregulators inin manymany differentdifferent waysways taketake

    aa continuingcontinuing interestinterest inin anan organizationorganization..

    FailureFailure toto satisfysatisfy thethe statutorystatutory andand otherother

    requirementsrequirements cancan resultresult inin themthem imposingimposing fines,fines,restrictingrestricting businessbusiness oror closingclosing downdown thethe

    businessbusiness..

    TheThe losseslosses cancan rangerange fromfrom financial,financial, reputationreputation

    damagedamage andand eveneven toto closureclosure..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

    Ramasamy MeiyappanRamasamy Meiyappan 2929

    B1F: The MediaB1F: The Media

    TheThe mediamedia hashas manymany formsforms:: LocalLocal andand nationalnational newspapers,newspapers, televisiontelevision

    andand radio,radio, magazinesmagazines andand internetinternet..

    CanCan bebe regardedregarded asas wholesalewholesale distributiondistributionofof anan organizationorganization andand itsits officialsofficials..

    IfIf aa publicationpublication isis negativenegative aboutabout anan

    organizationorganization muchmuch damagedamage cancan bebe donedone..TheThe impactimpact thereforetherefore isis ofof significancesignificance totoallall otherother stakeholdersstakeholders..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    B1G: Private investors:B1G: Private investors:

    Private,Private, monetary,monetary, investorsinvestors cancan rangerange fromfrom

    family,family, partners,partners, employees,employees, associatedassociated

    companiescompanies andand otherother investorsinvestors inin anan

    organizationorganization..ThereThere areare investorsinvestors whowho havehave aa nonnon--monetarymonetary

    stakestake inin thethe organizationorganization..

    TheyThey stakestake theirtheir professionalprofessional andand personalpersonal

    reputationsreputations alongalong sideside thatthat ofof thethe organizationorganization..

    TheyThey suffersuffer lossloss alongsidealongside anyany damagedamage toto thethe

    organizationorganization..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    B1H: Banking industryB1H: Banking industry

    BankingBanking andand investorinvestor financefinance companiescompanies willwillmaintain,maintain, throughout,throughout, anan interestinterest inin thethefortunesfortunes ofof thosethose organizationsorganizations..

    IfIf thatthat moneymoney isis perceivedperceived toto bebe greatergreater riskriskduedue toto anan unexpectedunexpected downturndownturn inin thethe strengthstrengthofof anan organization,organization, thethe costcost ofof borrowingborrowing cancanincreaseincrease significantlysignificantly..

    IfIf financersfinancers believebelieve thatthat therethere isis sufficientsufficient

    causecause forfor concern,concern, theythey maymay demanddemand thatthat thetheassetsassets thatthat areare thethe securitysecurity forfor thatthat loanloan bebesoldsold immediatelyimmediately andand thethe loanloan repaidrepaid..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    B1I: Quoted shareholders:B1I: Quoted shareholders:

    TheyThey comecome toto thethe organizationorganization throughthrough stockstockmarketsmarkets inin itsits variousvarious formsforms..

    TheyThey havehave manymany choiceschoices beyondbeyond thethe subjectsubject

    organizationorganization andand cancan switchswitch fundsfunds awayaway rapidlyrapidly..FallingFalling stocksstocks valuesvalues cancan alsoalso increaseincrease thethe costcostofof borrowingborrowing capitalscapitals..

    SingleSingle pointspoints ofof influenceinfluence cancan affectaffect shares,shares,

    creditcredit ratingrating agenciesagencies suchsuch asas StandardStandard andandPoorsPoors andand investmentinvestment analystsanalysts ..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    B1J: Business partners:B1J: Business partners:

    OrganizationsOrganizations andand individualsindividuals oftenoften shareshareobjectivesobjectives andand responsibilitiesresponsibilities..

    ThereThere isis aa sharingsharing ofof brandbrand valuesvalues andand

    reputation,reputation, andand situationssituations areare createdcreatedwherewhere eacheach dependsdepends onon thethe otherother totomeetmeet itsits ownown responsibilitiesresponsibilities andand needsneeds..

    FailureFailure ofof oneone cancan bebe destructivedestructive toto thetheotherother

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    B1K: The environmentB1K: The environment

    IncreasinglyIncreasingly therethere isis publicpublic andand statutorystatutoryinterestinterest inin thethe qualityquality ofof thetheenvironmentenvironment..

    ThereThere areare otherother subjectsubject coveringcoveringpollutionpollution ofof thethe physicalphysical environmentenvironment..

    OrganizationOrganization maymay needneed toto considerconsider moneymoney

    launderinglaundering andand insiderinsider dealingdealing throughthrough totocorporatecorporate manslaughtermanslaughter andand otherotherpotentiallypotentially criminalcriminal actsacts..

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    B1L: OthersB1L: Others

    IndividualIndividual organizationsorganizations maymay havehave theirtheir own,own,

    differentdifferent stakeholderstakeholder pressurespressures..

    CompetitorsCompetitors tootoo areare aa formform ofof stakeholdersstakeholders

    IfIf anan organizationorganization isis weakenedweakened byby anan

    unexpectedunexpected damagingdamaging incident,incident, therethere isis usuallyusually

    aa wholewhole rangerange ofof competitorscompetitors whowho willwill seesee thethe

    incidentsincidents asas anan opportunityopportunity forfor themselvesthemselves..

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    Consequences of failing toConsequences of failing to

    deliver.deliver.

    TheThe consequencesconsequences ofof individualindividual damagedamage andand

    failuresfailures cancan thereforetherefore bebe severesevere..

    InIn additionaddition toto failingfailing toto upholduphold thethe variousvarious

    interestsinterests ofof thethe stakeholders,stakeholders, thethe organizationorganizationcancan bebe damagedamage inin manymany otherother waysways..

    ThisThis logicallylogically leadsleads toto aa needneed toto continuallycontinually

    considerconsider thethe valuesvalues andand thethe responsibilitiesresponsibilities thatthat

    itit needsneeds toto keepkeep safesafe fromfrom damagedamage andand lossloss..

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    ContCont

    TheThe needsneeds toto bebe consideredconsidered areare::

    TheThe safetysafety ofof peoplepeople

    TheThe assetsassets ownedowned byby thethe organizationorganization andand thosethose

    assetsassets belongingbelonging toto othersothers forfor whomwhom itit carriescarriesresponsibilitiesresponsibilities..

    ConfidenceConfidence inin thethe businessbusiness andand thusthus thethe valuevalue ofof

    thethe brandbrand namename..

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    Cont.Cont.

    TheThe avoidanceavoidance ofof litigationlitigation costscosts..

    TheThe legalitylegality ofof thethe organizationorganization andand itsits

    compliancecompliance withwith relevantrelevant regulatorsregulators

    requirementsrequirements.. TheThe operationaloperational abilityability toto continuecontinue toto managemanage

    thethe organizationorganization effectivelyeffectively andand deliverdeliver inin timetime

    andand qualityquality onon promisespromises andand contractscontracts..

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    The consequence of failing toThe consequence of failing to

    deliver affect the following:deliver affect the following:

    PeoplePeople

    AssetsAssets

    Balance sheet assetsBalance sheet assets Off balance sheet assets.Off balance sheet assets.

    Revenue and cash flowsRevenue and cash flows

    Legal obligationsLegal obligations

    Operational consequencesOperational consequences

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    C1:PeopleC1:People

    InIn relationrelation toto peoplepeople organizationorganization needsneeds::

    AA safesafe environmentenvironment toto protectprotect employeesemployees andand

    visitorsvisitors fromfrom accidentsaccidents andand crimescrimes..

    AA safesafe environmentenvironment thatthat protectsprotects employeesemployees andandvisitorsvisitors fromfrom illnessillness (passive(passive smoking,smoking, stress,stress,

    bulling,bulling, diseases,diseases, repetitiverepetitive strainstrain injury,injury, andand

    others)others) andand

    SkilledSkilled humanhuman resourcesresources toto continuecontinue toto bebeavailableavailable whetherwhether inin individualindividual oror teamsteams..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    C2: Assets:C2: Assets:These is considered under different headings.These is considered under different headings.

    C2A:Balance sheets:C2A:Balance sheets:

    TheseThese areare money,money, buildings,buildings,

    equipment,equipment, vehiclesvehicles andand otherother assetsassetsembracedembraced inin thethe balancebalance sheetsheet

    figuresfigures..

    TheseThese includesincludes assetsassets heldheld inin trusttrust..

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    Chapter 1: Context of RiskChapter 1: Context of RiskManagementManagement

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    Past year questionPast year question

    October 2008October 2008

    Question 1Question 1-- 6 marks6 marks

    Give three examples of off balance sheetGive three examples of off balance sheet

    assetsassetsAnswer:Answer:

    Text book: Page 1/9Text book: Page 1/9

    Presentation slide 39Presentation slide 39

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    Cont.Cont.

    CC22BB::OffOff balancebalance sheetsheet assetsassets..

    ThisThis coverscovers notnot includedincluded inin thethe balancebalance sheetsheetfiguresfigures::

    IntellectualIntellectual assetsassets TheThe reputationreputation of,of, andand confidenceconfidence in,in, thethe

    organizationorganization..

    NonNon profitprofit--makingmaking organizationorganization cancan havehave equalequalimportantimportant dependencydependency inin thethe organizationorganization..

    TheThe networknetwork ofof criticalcritical supplierssuppliers (relationships(relationships andandcontracts)contracts)

    CustomerCustomer basebase..

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    Cont.Cont.

    CC22CC:: RevenueRevenue andand cashcash flowsflows

    ThisThis includesincludes thingsthings suchsuch asas ::

    FinancialFinancial control,control, includingincluding creditcreditcontrolcontrol;; andand

    TimelyTimely cashcash flowsflows andand revenuerevenue flowsflows

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    C3: Legal obligationsC3: Legal obligations

    AnAn organizationorganization hashas aa numbernumber ofof legallegalobligationsobligations coveringcovering suchsuch thingsthings asas:: RegulatoryRegulatory andand licenselicense approvalsapprovals

    ContractualContractual liabilitiesliabilities.. EnvironmentalEnvironmental responsibilitiesresponsibilities;;

    FinesFines andand penaltiespenalties emergingemerging fromfrom criminalcriminallawslaws..

    ExpensesExpenses arisingarising fromfrom litigationlitigation byby employeesemployeesandand thirdthird partiesparties..

    OtherOther statutorystatutory responsibilitiesresponsibilities..

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    C4: Operational consequences.C4: Operational consequences.

    TheThe mainmain operationaloperational needsneeds isis thethe abilityability totodeliverdeliver thethe servicesservices andand goodsgoods promisedpromised..

    ThisThis hashas twotwo features,features, aa responsibilityresponsibility totodeliverdeliver whatwhat itit hashas contractedcontracted toto dodo;; bothboth inin

    timetime andand qualityquality..ParticularParticular needneed toto deliverdeliver thosethose goodsgoods andandservicesservices thatthat areare duedue inin thethe firstfirst fewfew hourshours andanddaysdays afterafter thethe riskrisk incidentincident hashas occurredoccurred..

    ThisThis responsibilityresponsibility needsneeds toto bebe metmet whilewhile thetherecoveryrecovery isis stillstill takingtaking placeplace andand isis partpart ofof thethecontinuingcontinuing planningplanning..

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    Cont.Cont.

    TheThe urgencyurgency toto recoverrecover servicesservices variesvaries

    dramaticallydramatically withwith differentdifferent kindskinds ofof businessesbusinesses..

    AnAn organizationorganization dealingdealing withwith itsits customerscustomers viavia

    ee--commercecommerce maymay havehave raisedraised expectationexpectation totothethe pointpoint thatthat theirtheir failurefailure toto continuecontinue serviceservice

    deliverydelivery cancan becomebecome businessbusiness criticalcritical withinwithin

    minutesminutes;; notnot thethe hourshours oror daysdays ofof otherother businessbusiness

    modelsmodels andand productsproducts..

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    D: Need for risk management and theD: Need for risk management and the

    potential costs in ignoring it.potential costs in ignoring it.

    FewFew willwill argueargue againstagainst thethe conceptconcept thatthat anan

    organizationorganization needsneeds toto understandunderstand criticallycritically thethe

    risksrisks toto whichwhich itit isis exposedexposed..

    WithoutWithout thatthat firstfirst stepstep ofof understandingunderstanding thetheriskrisk-- andand understandingunderstanding quitequite criticallycritically thethe

    potentialpotential andand extentextent ofof thethe damagedamage thatthat cancan bebe

    causedcaused-- itit isis remarkablyremarkably difficultdifficult toto taketake thethe

    nextnext logicallogical stepssteps inin riskrisk managementmanagement..

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    Cont.Cont.

    AnAn organizationorganization thatthat doesdoes notnot understandunderstand

    thethe risksrisks itit isis takingtaking isis notnot ableable toto assessassess

    justjust howhow wellwell itit isis doingdoing whenwhen comparedcompared

    toto itsits peerspeers..

    InvestorsInvestors willwill wishwish toto bebe ableable toto measuremeasure

    thethe risksrisks theythey areare carryingcarrying againstagainst thethe

    rewardreward theythey areare receivingreceiving..

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    ContCont

    WithWith thethe knowledgeknowledge gainedgained byby aa

    structuredstructured processprocess ofof criticallycritically

    understandingunderstanding thethe risksrisks carried,carried, thethe

    organizationorganization cancan makemake decisionsdecisions aboutabout

    thethe acceptabilityacceptability oror otherwiseotherwise ofof thosethose

    exposuresexposures..

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    ContCont

    OnceOnce thosethose risksrisks thatthat havehave eithereither aa

    potentialpotential levellevel ofof impactimpact oror aa frequencyfrequency

    ofof incidentsincidents thatthat isis unacceptableunacceptable havehave

    beenbeen identified,identified, thenthen

    somethingsomething-- ii..ee.. riskrisk managementmanagement-- needsneeds toto

    bebe introducedintroduced toto bringbring thesethese risksrisks downdown toto

    acceptableacceptable levelslevels..

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    ContCont

    TheThe firstfirst challengechallenge isis toto ensureensure thatthat therethere

    isis aa formalformal infrastructureinfrastructure acrossacross anan

    organizationorganization thatthat willwill seesee thatthat timetime andand

    resourcesresources areare takentaken toto understandunderstand ,quite,quite

    critically,critically, thethe exposuresexposures thatthat anan

    organizationorganization isis carryingcarrying..

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    Cont.Cont.

    All managers will consider themselves to beAll managers will consider themselves to be

    risk manager as part of their everyday job.risk manager as part of their everyday job.

    This is , and should be, true.This is , and should be, true.

    A manager may be very skilled at the primaryA manager may be very skilled at the primary

    responsibilities imposed by their job.responsibilities imposed by their job.

    Their skills can include finance, marketing,Their skills can include finance, marketing,

    personnel, team leader, product delivery orpersonnel, team leader, product delivery ortechnician.technician.

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    TheThe realityreality isis thatthat theythey maymay notnot naturallynaturally havehave

    thethe riskrisk managementmanagement skills,skills, thethe organizationorganization--

    widewide vision,vision, nornor thethe necessarynecessary breadthbreadth ofof

    understandingunderstanding ofof thethe exposuresexposures thatthat theythey maymaybebe carryingcarrying..

    ItIt isis riskrisk managementmanagement thatthat bringsbrings thesethese andand

    otherother peoplepeople togethertogether..

    TheyThey cancan thenthen comecome toto anan understandingunderstanding ofof thethe

    rightright levellevel ofof riskrisk acceptable,acceptable, riskrisk controlscontrols andand

    riskrisk relatedrelated expenditureexpenditure..

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    Cont.Cont.

    ExpenditureExpenditure cancan thenthen bebe focusedfocusedpreciselyprecisely toto ensureensure thatthat thethe qualityquality andandresilienceresilience ofof thethe riskrisk managementmanagement

    matchesmatches preciselyprecisely thethe operationaloperational needsneeds..Furthermore,Furthermore, thethe riskrisk andand recoveryrecoveryplanningplanning expenditureexpenditure cancan eithereither bebe less,less,nornor moremore thanthan thethe organizationorganization needsneeds itittoto bebe..

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    D1: Potential costs:D1: Potential costs:

    TheThe potentialpotential costscosts ofof failingfailing toto understandunderstand andandmanagemanage riskrisk cancan bebe severesevere..

    SuchSuch costscosts cancan fallfall intointo aa numbernumber ofof differentdifferentareasareas andand thesethese areare consideredconsidered inin thisthis sectionsection.. DeathDeath andand injuryinjury LossLoss ofof MoneyMoney oror otherother valuablesvaluables..

    LossLoss ofof physicalphysical valuablesvaluables

    LossLoss ofof intellectualintellectual assetsassets..

    LossLoss ofof reputation,reputation, confidenceconfidence andand thethe destructiondestruction ofofthethe brandbrand valuevalue..

    InIn appropriateappropriate insuranceinsurance protectionprotection

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    D1A: Death and injury.D1A: Death and injury.

    ThereThere areare manymany waysways thatthat riskrisk management,management,whenwhen inadequate,inadequate, cancan failfail toto reducereduce thetheincidenceincidence ofof deathdeath oror injuryinjury aroundaround aa factoryfactory ororotherother workplaceworkplace..

    ThereThere areare risksrisks withinwithin thethe workingworking buildingsbuildingsandand aroundaround thethe machinerymachinery..

    TheseThese riskrisk areare bothboth toto employeeemployee andand toto visitorsvisitors..

    TheseThese exposuresexposures areare coveredcovered byby HealthHealth andandSafetySafety regulationsregulations..

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    Cont.Cont.

    InadequateInadequate employeeemployee recruitmentrecruitment

    proceduresprocedures cancan posepose furtherfurther riskrisk toto

    employeesemployees..

    UnsuitableUnsuitable andand poorlypoorly trainedtrained employeesemployees

    cancan bebe aa dangerdanger toto themselvesthemselves asas wellwell toto

    theirtheir colleaguescolleagues andand toto visitorsvisitors..

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    Cont..Cont..

    StaffStaff traveltravel arrangementsarrangements needsneeds attentionattention fromfrom

    thethe riskrisk managermanager..

    ThereThere areare dangerdanger inin traveltravel toto somesome overseasoverseas

    countriescountries andand unfamiliarunfamiliar environmentenvironment.. EmployeesEmployees cancan bebe exposedexposed toto kidnap,kidnap, ransomransom andand

    otherother criminalcriminal threatsthreats..

    OtherOther exposuresexposures includeinclude crimecrime levelslevels andand patternspatterns ofof

    crime,crime, politicalpolitical risks,risks, civilcivil disorderdisorder andand wars,wars,environmentenvironment threatsthreats suchsuch asas hurricaneshurricanes andand

    earthquakesearthquakes..

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    GettingGetting thethe rightright levellevel ofof defensesdefenses inin

    placeplace callscalls forfor thethe correctcorrect levellevel ofof

    understandingunderstanding ofof whatwhat thosethose exposuresexposures

    areare..

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    D1B: Loss of Money or otherD1B: Loss of Money or other

    valuables:valuables: Loss of physical valuables.Loss of physical valuables.

    ObviousObvious exposureexposure isis toto thethe lossloss ofof itemsitems

    ofof moneymoney andand otherother valuablesvaluables thatthat belongbelong

    toto thethe companycompany oror forfor whichwhich itit isis

    responsibleresponsible..

    TheseThese cancan rangerange fromfrom suddensudden losseslosses byby

    fire,fire, theft,theft, terrorism,terrorism, earthquake,earthquake, crimecrimeandand toto aa wholewhole varietyvariety ofof otherother incidentsincidents..

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    FinancialFinancial losseslosses cancan comecome fromfrom successfulsuccessful

    claimsclaims againstagainst thethe organizationorganization byby employeesemployees

    andand thirdthird partiesparties..

    EffectiveEffective riskrisk managementmanagement bringsbrings aboutaboutunderstandingunderstanding ofof thesethese exposuresexposures..

    TheThe resultantresultant decisiondecision cancan notnot onlyonly reducereduce thethe

    risk,risk, oror cost,cost, ofof aa singlesingle dramaticdramatic lossloss..

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    ContCont

    TheyThey cancan alsoalso ensureensure thatthat therethere willwill notnot

    bebe aa seriesseries ofof smallsmall losseslosses thatthat areare

    frequentfrequent enoughenough toto causecause aa significantsignificant

    lossloss overover aa periodperiod ofof timetime..

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    ContCont

    LossLoss ofof IntellectualIntellectual assetsassets..

    InformationInformation andand otherother intellectualintellectual

    propertiesproperties held,held, oror used,used, byby thethe

    organizationorganization areare importantimportant valuablesvaluables..

    TheThe informationinformation heldheld withinwithin anan

    organizationorganization maymay bebe onon paper,paper, onon aa

    databasedatabase oror simplysimply withinwithin thethe trainingtrainingandand experienceexperience ofof itsits workforceworkforce..

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    Cont.Cont.

    TheThe informationinformation maymay alsoalso bebe aboutabout othersothers--

    employees,employees, partners,partners, customerscustomers etcetc..

    AA failurefailure toto taketake carecare thereforetherefore cancan notnot onlyonly

    bringbring aboutabout damagesdamages..ActionAction maymay alsoalso bebe broughtbrought againstagainst thethe

    organizationorganization underunder thethe UKsUKs DataData ProtectionProtection ActAct

    19981998 oror underunder thethe DirectiveDirective onon PrivacyPrivacy andand

    ElectronicElectronic Communications,Communications, knownknown asas thethe EE--piracypiracy DirectiveDirective..

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    D1C: Loss of reputation, confidence and theD1C: Loss of reputation, confidence and the

    destruction of the brand value.destruction of the brand value.

    OrganizationsOrganizations depend,depend, toto aa greatergreater oror lesserlesser

    extent,extent, onon theirtheir reputationreputation andand thethe productproduct

    brandbrand namesnames thatthat theythey carrycarry..

    TheThe trusttrust isis vulnerablevulnerable ifif anan organizationorganization sufferssuffersaa lossloss oror injuryinjury thatthat itsits stakeholdersstakeholders considerconsider

    waswas oneone thatthat shouldshould havehave beenbeen avoidedavoided byby

    goodgood managementmanagement oror inin otherother wordswords effectiveeffective

    riskrisk managementmanagement

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    BusinessesBusinesses areare increasinglyincreasingly expectedexpected totobebe ableable toto illustrate,illustrate, beforebefore anyany damagedamageoccurs,occurs, thatthat theythey areare consciousconscious ofof riskrisk

    andand havehave managedmanaged outout unacceptableunacceptableexposuresexposures..

    AA continuingcontinuing strongstrong isis neededneeded inin aa varietyvarietyofof waysways andand ,, indeed,indeed, amongstamongst aa varietyvariety

    ofof differentdifferent audiencesaudiences..

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    D1D: Inappropriate insuranceD1D: Inappropriate insurance

    protection.protection.

    WithoutWithout criticallycritically understandingunderstanding bothboth thethe risksrisks

    andand thethe potentialpotential extentextent ofof thethe damage,damage, thethe

    arrangementarrangement ofof anan insuranceinsurance portfolioportfolio mustmust atat

    bestbest bebe aa lotterylottery..PremiumsPremiums cancan bebe wastedwasted..

    AnAn organizationorganization maymay alsoalso suffersuffer losseslosses thatthat areare

    notnot insuredinsured oror findfind thatthat itsits cover,cover, sumssums insuredinsured

    andand periodsperiods ofof indemnityindemnity areare inadequatelyinadequately totocovercover losseslosses..

    Past year questionPast year question

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    Past year questionPast year question

    OctoberOctober--20082008

    questionquestion --11 Part III11 Part III-- 34 marks34 marks

    As a risk manager for Tasty Foodstuff Ltd.As a risk manager for Tasty Foodstuff Ltd.

    Prepare a report for the board outlining thePrepare a report for the board outlining the

    significance of risk management tosignificance of risk management to

    corporate strategy.corporate strategy.

    Answer:Answer:

    Text bookText book-- page 1/14page 1/14-- 1/161/16

    Presentation slide 66 onwards.Presentation slide 66 onwards.

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    E: Significance of riskE: Significance of risk

    management to strategymanagement to strategy

    TheThe alternativealternative toto riskrisk managementmanagement isis ofof

    coursecourse riskyrisky managementmanagement..

    InvestorsInvestors oror otherother stakeholdersstakeholders willwill bebe

    unableunable toto evaluateevaluate thethe riskrisk andand willwill bebe

    reluctantreluctant toto investinvest;; oror requirerequire aa

    significantsignificant premiumpremium toto mitigatemitigate thatthat

    unknownunknown oror thatthat discomfortdiscomfort..

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    Past year questionPast year question

    Question 9 Part IIQuestion 9 Part II

    Question 9 (a) prepare a risk mapQuestion 9 (a) prepare a risk map

    showing how risk can be presentedshowing how risk can be presented

    graphicallygraphically

    Answer: Text book 1/14Answer: Text book 1/14

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    Cont.Cont.

    FigureFigure 11..22 isis aa riskrisk mapmap thatthat cancan describedescribehowhow riskrisk cancan bebe presentedpresented graphicallygraphically..

    ItIt needsneeds toto bebe understoodunderstood thatthat thethe riskrisk

    managermanager cancan havehave anan importantimportant inputinput intointoallall oror anyany oneone ofof thesethese risksrisks andand thethebusinessbusiness strategiesstrategies thatthat putput anan organizationorganizationtogethertogether..

    ThereThere areare oftenoften nono clearclear bordersborders betweenbetweenthesethese risksrisks..

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    ItIt isis importantimportant toto understandunderstand thethe relationshiprelationship

    betweenbetween thesethese exposuresexposures andand thethe strategiesstrategies ofof anan

    organizationorganization toto reinforcereinforce thethe essenceessence ofof thethe

    measurementmeasurement ofof riskrisk;; thethe need,need, aboveabove all,all, toto

    measuremeasure thethe potentialpotential impactimpact ofof aa riskrisk incidentincident

    occurringoccurring..

    SomeSome companiescompanies havehave establishedestablished andand

    exercisedexercised contingencycontingency plansplans designeddesigned toto handlehandlethethe incidentincident asas andand whenwhen itit occursoccurs..

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    Cont..Cont..

    TheyThey cancan bebe confidentconfident theythey cancan managemanage aacrisiscrisis asas itit happenshappens andand withoutwithout seriousseriousdamagedamage..

    DifferentDifferent typestypes andand sizessizes ofof organizationorganizationallall havehave quitequite differentdifferent approachesapproaches toto thetheexposureexposure toto riskrisk..

    ThereThere isis oneone commoncommon denominatordenominatorbetweenbetween allall organization,organization, itit isis thetheimportanceimportance ofof humanhuman lifelife andand safetysafety..

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    Cont..Cont..

    ViewsViews onon riskrisk levelslevels cancan bebe aa contributorcontributortoto decisiondecision aboutabout newnew partners,partners,outsourcing,outsourcing, newnew marketplacesmarketplaces and,and,

    administratively,administratively, expenditureexpenditure ononinsuranceinsurance..

    TheThe knowledgeknowledge willwill directlydirectly influenceinfluencedecisiondecision onon otherother riskrisk transfertransfer

    mechanismsmechanisms andand thethe sophisticationsophistication ofofcontingencycontingency planningplanning..

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    ContCont

    TakingTaking carefullycarefully consideredconsidered riskrisk isis aa

    routineroutine-- indeedindeed essentialessential ingredientingredient-- ofof

    businessbusiness andand otherother organizationorganization strategystrategy..

    EffectiveEffective riskrisk understandingunderstanding andand riskrisk

    managementmanagement proceduresprocedures cancan eveneven causecause

    anan organizationorganization toto taketake newnew riskrisk

    profitabilityprofitability..

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    F: Corporate governanceF: Corporate governance

    ThereThere areare twotwo dimensionsdimensions toto corporatecorporate

    governancegovernance..

    OneOne entailsentails thethe internalinternal systemssystems ofof

    controlcontrol thatthat supportsupport thethe boardboard inin runningrunning

    thethe organizationorganization..

    TheThe secondsecond isis thethe governancegovernance

    requirementrequirement ofof externalexternal regulatorsregulators andandotherwiseotherwise thethe lawlaw inin generalgeneral..

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    Corporate GovernanceCorporate Governance

    We will now look at the following areas:We will now look at the following areas:

    Internal governanceInternal governance

    External governanceExternal governance

    Cadbury ReportCadbury ReportGreenbury ReportGreenbury Report

    Hampel reportHampel report

    Turnbull reportTurnbull report

    Combined code 2003Combined code 2003 Other Governance ControlsOther Governance Controls

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    F1: Internal governanceF1: Internal governance

    TheThe riskrisk managermanager havinghaving establishedestablished aa riskrisk

    profileprofile needneed ss toto bebe rere assuredassured thatthat thethe divisiondivision

    conductconduct theirtheir businessbusiness inin accordanceaccordance withwith thosethose

    riskrisk profilesprofiles andand whenwhen therethere isis aa proposalproposal thatthatthethe riskrisk profileprofile needsneeds toto varyvary inin aa particularparticular

    wayway..

    ThisThis adherenceadherence toto establishestablish corporatecorporate standardsstandards

    isis aa widewide subjectsubject andand goesgoes beyondbeyond thethe riskriskdepartmentdepartment alonealone ofof coursecourse..

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    ContCont

    TheThe riskrisk managermanager cancan havehave aa significantsignificant

    contributioncontribution inin establishingestablishing thatthat controlcontrol processprocess

    andand inin turnturn gaingain fromfrom existingexisting overalloverall controlcontrol

    processesprocesses whenwhen inin placeplace..RiskRisk governancegovernance willwill fundamentallyfundamentally rideride onon thethe

    riskrisk policypolicy statement,statement, andand leadlead downdown throughthrough

    allall ofof thethe processesprocesses andand standardsstandards thatthat havehave

    beenbeen introducedintroduced toto deliverdeliver thethe riskrisk environmentenvironmentdescribeddescribed..

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    ContCont

    TheThe riskrisk managermanager willwill makemake fullfull useuse ofof thethecorporatecorporate auditaudit processesprocesses thatthat areare alreadyalready ininplaceplace andand willwill coco--operateoperate withwith CorporateCorporateGovernanceGovernance Managers,Managers, AuditAudit Managers,Managers, thetheAuditAudit CommitteeCommittee andand othersothers toto agreeagree thethe riskriskstandardsstandards thatthat willwill lielie withinwithin theirtheir ownownagendasagendas..

    TheThe RiskRisk ManagerManager willwill needneed toto bebe assuredassured thatthat

    riskrisk isis onon thethe agendaagenda whilstwhilst decisionsdecisions areare beingbeingmademade plusplus corporatecorporate widewide standardsstandards areare beingbeingmaintainedmaintained..

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    Cont.. Shopping ListCont.. Shopping List

    TheThe riskrisk managermanager maymay havehave aa shoppingshopping listlist ofofhigherhigher levellevel assuranceassurance andand couldcould includeinclude thethefollowingfollowing::

    AppointmentAppointment ofof aa businessbusiness continuitycontinuity managermanagerandand supportingsupporting structurestructure..

    IdentificationIdentification andand prioritizationprioritization ofof businessbusinessfunctionsfunctions andand recoveryrecovery speedspeed objectivesobjectives..

    IdentificationIdentification ofof allall internalinternal andand externalexternalresourcesresources neededneeded toto supportsupport businessbusiness functionsfunctionsandand applicationsapplications..

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    OffsiteOffsite storagestorage proceduresprocedures toto protectprotect criticalcritical

    materials,materials, datadata andand otherother informationinformation..

    EstablishmentEstablishment ofof notificationnotification proceduresprocedures atat thethe

    timetime ofof businessbusiness interruptioninterruption andand thethedesignationdesignation ofof anan individualindividual andand deputiesdeputies toto

    authorizeauthorize thethe executionexecution ofof aa contingencycontingency planplan..

    AA clearclear andand resourcedresourced strategystrategy toto communicate,communicate,

    internallyinternally andand externally,externally, withwith allall affectedaffectedpartiesparties..

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    ContCont

    DesignDesign andand implementationimplementation ofof continuitycontinuity plansplans

    thatthat ensureensure thethe continuationcontinuation ofof criticalcritical businessbusiness

    functionfunction withwith agreedagreed scenariosscenarios andand coco--

    ordinationordination betweenbetween interdependentinterdependentdepartments,departments, supplierssuppliers andand distributorsdistributors;; andand

    CompletionCompletion ofof anan annualannual programmeprogramme ofof reviews,reviews,

    updatesupdates andand businessbusiness continuitycontinuity exerciseexercise..

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    F2: External governanceF2: External governance

    ThereThere areare aa hosthost ofof individualindividual ActsActs andand otherotherregulationsregulations inin thethe UKUK thatthat setset standardsstandards ofofbehaviourbehaviour inin aa wholewhole rangerange ofof organizationalorganizationalandand employmentemployment situationssituations..

    CompanyCompany directorsdirectors dutiesduties areare outlinedoutlined inin thethe :: HealthHealth andand safetysafety atat workwork EtcEtc.. ActAct 19741974....

    TheThe CompaniesCompanies ActAct 19851985,,

    CompanyCompany DirectorsDirectors DisqualificationDisqualification ActAct 19861986..,,

    InsolvencyInsolvency ActAct 19861986

    FinancialFinancial ServiceService MarketMarket ActAct 20002000 (FSMA)(FSMA)

    BankingBanking ActAct 19871987

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    ContCont

    ManyMany ofof thethe regulationregulation dealdeal withwith mattersmatters ofofownershipownership structure,structure, relationshipsrelationships withwith financialfinancialmarkets,markets, transparency,transparency, standardsstandards ofof disclosingdisclosing

    information,information, broadbroad structurestructure andand thethe behaviourbehaviour ofofthethe boardboard..

    OperationalOperational andand otherother risksrisks oftenoften findfind themselvesthemselves

    atat thethe corecore ofof thesethese areasareas ofof interestinterest..

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    Cont.Cont.

    Specifically,Specifically, theythey cancan relaterelate toto oneone oror moremore

    ofof employeesemployees regulations,regulations, financialfinancial andand

    taxationtaxation regulations,regulations, insolvency,insolvency, intellectualintellectual

    property,property, buyingbuying andand sellingselling business,business,environmentenvironment protection,protection, startstart upup regulationsregulations

    andand tradingtrading..

    ContCont Financial Services AuthorityFinancial Services Authority

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    Cont..Cont..-- Financial Services AuthorityFinancial Services Authority

    (FSA)(FSA)

    ItIt isis anan independent,independent, nonnon--

    governmentalgovernmental bodybody whichwhich exerciseexercise

    statutorystatutory powerspowers inin thethe UKUK underunderthethe FSMAFSMA..

    ItIt isis anan importantimportant regulatorregulator ofof

    financialfinancial servicesservices businessesbusinesses withinwithinthethe UKUK..

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    ContCont

    UnderUnder thethe requirementsrequirements ofof thethe FSMAFSMA therethere

    areare fourfour objectivesobjectives::

    MaintainingMaintaining marketmarket confidenceconfidence

    PromotingPromoting publicpublic understandingunderstanding ofof thethe financialfinancialsystemsystem

    ProtectionProtection ofof consumersconsumers;; andand

    FightingFighting financialfinancial crimecrime..

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    ContCont

    FSAFSA aimsaims isis toto maintainmaintain efficientefficient orderlyorderly andandcleanclean financialfinancial marketsmarkets andand toto helphelp consumersconsumersachieveachieve aa fairfair dealdeal..

    FSAFSA hashas widewide powerspowers relatingrelating toto informationinformationgathering,gathering, investigations,investigations, interventionintervention andandenforcementenforcement..

    TheThe KeyKey documentdocument isis thethe FSAFSA HandbookHandbook ofof RulesRulesandand GuidanceGuidance..

    FSAFSA hashas controlcontrol ofof enforcementenforcement ofof thethe MoneyMoneyLaunderingLaundering RegulationsRegulations 20032003..

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    F3: Cadbury Report.F3: Cadbury Report.

    SetSet upup inin 19911991 toto adviseadvise onon thethe FinancialFinancial

    aspectaspect ofof corporatecorporate governancegovernance..

    OneOne ofof thethe recommendationrecommendation waswas thatthat thethe boardboard

    shouldshould makemake aa collectivecollective decisiondecision onon riskriskmanagementmanagement policiespolicies andand shouldshould reportreport onon thethe

    effectivenesseffectiveness ofof thethe companyscompanys systemssystems ofof

    internalinternal controlcontrol..

    DirectorsDirectors responsibilitiesresponsibilities shouldshould alsoalso includeincludeprotectingprotecting thethe assetsassets ofof thethe companycompany

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    Cont.Cont.

    TheThe committeecommittee alsoalso recommendedrecommended bebemonitoredmonitored inin followingfollowing thesetheserecommendationsrecommendations..

    ThisThis waswas endorsedendorsed byby thethe StockStock ExchangeExchangeinin 19951995 inin aa reportreport thatthat becamebecame knownknown asasCadburyCadbury markmark 22,, oror sonson ofof cadburycadbury..

    TheThe reportreport foundfound thatthat therethere hadhad beenbeen ananincreaseincrease inin disclosuresdisclosures butbut moremore neededneededtoto bebe donedone..

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    F3A: Greenbury ReportF3A: Greenbury Report

    CadburyCadbury lookedlooked atat goodgood stewardshipstewardship generally,generally,

    therethere waswas aa separateseparate committeecommittee establishedestablished toto

    makemake recommendationsrecommendations onon directorsdirectors paypay andand

    serviceservice contractscontracts..TheThe committee,committee, headedheaded byby SirSir RichardRichard

    Greenbury,Greenbury, reportedreported inin 19951995 andand deathdeath withwith thethe

    needneed forfor opennessopenness inin establishingestablishing remunerationremuneration

    andand contractcontract termsterms forfor directorsdirectors

    Past year questionPast year question

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    Past year questionPast year question

    April 2008April 2008

    Question 12:Question 12:--34 marks34 marks

    As the company Secretary of XYZAs the company Secretary of XYZ

    Insurance Berhad, prepare a report for theInsurance Berhad, prepare a report for the

    Board of Directors explaining theBoard of Directors explaining the

    requirements of Hampel Report and therequirements of Hampel Report and the

    Turnbull Report.Turnbull Report.

    Answer: Text book 1/17Answer: Text book 1/17

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    F4: Hampel ReportF4: Hampel Report

    TheThe HampelHampel CommitteeCommittee waswas setset upup inin

    19951995,, succeedingsucceeding CadburyCadbury..

    ItsIts objectiveobjective toto:: seekseek toto promotepromote highhigh

    standardstandard ofof corporatecorporate GovernanceGovernance inin thethe

    interestsinterests ofof investorsinvestors protectionprotection andand inin

    orderorder toto preservepreserve andand enhanceenhance thethe

    standingstanding ofof companiescompanies listedlisted onon thethe stockstockexchangeexchange..

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    Cont..Hampel statesCont..Hampel states

    TheThe directorsdirectors should,should, atat leastleast annually,annually,conductconduct aa reviewreview ofof thethe effectivenesseffectiveness ofofthethe GroupsGroups systemsystem ofof internalinternal controlcontrol

    andand shouldshould reportreport toto shareholdersshareholders thatthattheythey havehave donedone soso..

    TheThe reviewreview shouldshould covercover allall controls,controls,includingincluding financial,financial, operationaloperational andand

    compliancecompliance controlscontrols andand RiskRiskManagementManagement..

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    F5: Turnbull reportF5: Turnbull report

    TheThe InstituteInstitute ofof CharteredChartered AccountantsAccountants inin EnglandEnglandandand WalesWales establishedestablished thethe TurnbullTurnbull workingworking partypartytoto provideprovide guidanceguidance toto listedlisted companiescompanies ininimplementingimplementing thesethese newnew requirementsrequirements..

    TurnbullTurnbull saidsaid:: wewe havehave attemptedattempted toto produceproducerobustrobust andand practicalpractical guidanceguidance thatthat willwill helphelpcompaniescompanies toto ensureensure thatthat theythey havehave effectiveeffective riskriskmanagementmanagement andand controlcontrol systemssystems andand

    WeWe werewere insistentinsistent asas aa committeecommittee thatthat thethe BoardBoardresponsibilityresponsibility waswas notnot somethingsomething thatthat couldcould bebedelegateddelegated elsewhereelsewhere inin thethe CompanyCompany..

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    F7: Other governance controlsF7: Other governance controls

    RulesRules ofof governancegovernance (USA)(USA)

    SinceSince EnronsEnrons bankruptcybankruptcy inin 20012001 severalseveral newnewrulesrules ofof governancegovernance havehave beenbeen introducedintroduced..

    SarbanesSarbanes-- OxleyOxley--OxleyOxley ActAct inin JulyJuly 20022002 amendingamendingthethe 19341934 securitiessecurities andand ExchangeExchange ActAct..

    InternationalInternational AccountingAccounting standardsstandards (IAS)(IAS) nownowknownknown asas InternationalInternational FinancialFinancial ReportingReportingStandardsStandards (IFRS)(IFRS)

    BaselBasel IIII--CompaniesCompanies ActAct 20042004 (UK)(UK)..UKUK GovernmentGovernment departmentdepartment..

    OtherOther publicpublic serviceservice bodiesbodies:: referrefer toto tabletable 11..22

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    G1: The Risk ManagerG1: The Risk Manager

    TheThe riskrisk managermanager needsneeds foundationfoundation stonesstones withinwithin thetheorganizationorganization ifif risksrisks areare toto bebe effectivelyeffectively recognizedrecognizedmeasuredmeasured andand managedmanaged..

    TheseThese foundationfoundation areare::

    thethe earear ofof thethe boardboard oror highesthighest levellevel ofof managementmanagementwithinwithin thethe organizationorganization

    AnAn abilityability toto communicatecommunicate thethe riskrisk messagesmessages rightright acrossacrossthethe organizationorganization toto peoplepeople whowho havehave thethe resourcesresources andandinformationinformation neededneeded andand thethe powerpower toto influenceinfluence decisiondecisionmakingmaking;; andand

    AA statusstatus withinwithin thethe organizationorganization thatthat notnot onlyonly reflectsreflects thetheimportanceimportance ofof thethe role,role, butbut ensuresensures thatthat othersothers seesee thatthatimportanceimportance..