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Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining a Competitive Advantage

Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

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Page 1: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Chapter 09Employee Development

Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin

Human Resource Management:Gaining a Competitive Advantage

Page 2: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Assessment Centers

An assessment center, usually off-site, uses multiple raters to evaluate employees’ performance on exercises.

4 Types of Assessment Exercises:1. Leaderless group discussion2. Interviews3. In-baskets4. Role plays

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Page 3: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Skills for Managerial Success

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Page 4: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

360-Degree Feedback Activities

Identify:

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Page 5: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Job Experiences for Career Development

Lateral Moves

Vertical Assignments

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Page 6: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Job Experiences

Job enlargement -adding challenges or new responsibilities.

Job rotation-moving a single individual from one job to another.

Transfer-moving an employee to a different job assignment in a different area of the company.

Promotions-advancement into positions with greater challenge and more authority than previous job.

A downward move occurs when an employee is given a reduced level of responsibility and authority.

9-6

Page 7: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Temporary Assignments

Externship refers to a company allowing employees to take a full-time operational role at another company.

A sabbatical is a leave of absence from the company to renew or develop skills.

9-7

Page 8: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Successful Mentoring Programs

1 Voluntary participation

2 Flexible matching process

3 Mentors chosen on ability & willingness

4 Clearly understood purpose

5 Program length specified

6 Minimum level of contact specified

7 Contact among participants encouraged

8 Program evaluated

9 Employee development rewarded

9-8

Page 9: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Benefits of Mentoring Relationships

Career Support Coach, protect, sponsor and provide challenging

assignments, exposure and visibility.

Psychological Support Serve as a friend and role model, provide

positive regard and acceptance and create an outlet for a protégé to share anxieties and fears.

Group Mentoring Program A program pairing successful senior employees

with less experienced protégés.

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Page 10: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Coaching

A coach is a peer or manager who works with an employee to: motivate develop skills provide reinforcement and feedback

3 roles a coach can play:1.one-on-one2.help employee learn3.provide resources such as mentors,

courses or job experiences

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Page 11: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Identify opportuniti

es to improve

Identify needs

realistic to

develop

Identify goals & methods

to determine progress

Identify steps & timetabl

e to reach goals

Career Management Process

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Page 12: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

Development Plan

9-12

Page 13: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining

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