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Chapter 01: Conversational UI is our Future

Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

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Page 1: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 01: Conversational UI is our Future

Page 2: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 3: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 4: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 5: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 6: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 7: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 8: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 9: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 02: How Not to Build Your Next Chat and Voicebots

Page 10: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 11: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 12: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 03: Building a Killer Conversational App

Page 13: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 14: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 15: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 16: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 17: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 18: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 19: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 04: Designing for Amazon Alexa and Google Home

Page 20: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 21: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 22: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 23: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 24: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 25: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 26: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 27: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 28: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 29: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 30: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 31: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 32: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 33: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 34: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 35: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 36: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 37: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 38: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 39: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 40: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 41: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 42: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 05: Designing a Facebook Messenger Chatbot

Page 43: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 44: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 45: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 46: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 47: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 48: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 49: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 06: Contextual Design – Can We Make a Bot Feel

More Human?

Page 50: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 51: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 52: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 53: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 07: Building Personalities – Your Bot Can Be a Better

Human

Page 54: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 55: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 56: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 57: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 58: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 59: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 08: A View into Vertical-Specific Bots – Financial

Institutions

Page 60: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 61: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 62: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 63: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 64: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 65: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 66: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent

Chapter 09: Travel and eCommerce Bots – Use Cases and

Implementation

Page 67: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 68: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
Page 69: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
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Chapter 10: Conversational Design Project – A step-by-step

Guide

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Page 75: Chapter 01: Conversational UI is our Future · applications, we pay close attention to emerging trends impacting digital commerce such as chatbots and mobile commerce. As this nascent
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